Phone: +1 646-557-3700
Related: nyc driver license replacement 
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.7

199 Reviews for BMW CPO Manhattan 2023:

Review №1


Good evening,BMW VIN: censoredI was referred by a colleague to BMW of Manhattan. So far this is a horrible experience.Please have management change this experience.My car was towed to BMW of Manhattan on 08/09/2021. It was sitting with BMW/body shop for over a month I believe waiting for a part to come in. On 09/15/2021 - I went to pick up my car which when I picked up all repairs were supposed to be completed. Going back and forth the car was left there and then took back in to repair the items that were paid for plus additional damage that were not there. Fast forwarding everything September 24, 2021 car is ready for pick up mind you this is about 10k in damages that was paid for and work that was paid for by insurance which was not completed as signed that all items are completed on the itemized invoice. I am washing my car today and I see the fender portion that was supposed be unbent on the bottom by the door is not aligned nor repaired. It was repainted over but not repaired. Please see pictures of the damages that were there when the crash was there and fast forwarding till after repairs.I need someone of a higher level to contact me or I will be getting a lawyer involved. It seems to me as if I have to keep on going back and forth to get things fixed and if I don’t say it what was supposed to be paid for that money has just been pocketed by the shop that BMW is working with.Please text or call me and I will provide all the information needed.The main point where the car was hit has not been aligned properly by the front left wheel.Bottom fender liner that’s under the door and the fender itself does not look properly aligned everything is out of proportion.Repainted everything but the bends were not fixed.Pictures of crash attached that were sent to insurance and pictures of how I got my car back. I called insurance but they said I would need to speak to you all.

Review №2


Hands down the best car buying experience I’ve ever had. I decided to work with Peter Peña based on a superb Yelp review that he received, so I called in and scheduled an appt to see him.I am a first time BMW owner, so Peter really took the time to get to know my car needs, walked through several car builds and explained all the features. Never once did Peter ask about my income nor credit rating, which made the whole process feel genuine and pleasant. Nor was it rushed.I ended up purchasing a X3 M40i. Due to the lack of pandemic inventory, I was only able to test drive a X3 xDrive 30i, but several people assured me M would be the way to go and Im so glad I made that choice.I was initially quoted 10 weeks for my car to arrive, then 6, and then I ultimately received it in 4! I just picked it up the other evening and I absolutely love everything about my car. They had a rep introduce me to several features of the car: Apple Play, driving assist, maintenance, lighting, hand gestures…and the list can go on. Nonetheless, It was thorough and he even emailed me to offer a follow up walkthrough.You could tell that this team prides themself on service, and overall, I couldn’t be happier with BMW, this specific dealership, and the staff. Thank you for making this the best car buying experience I have ever had.

Review №3


Fortunate to have picked up a custom ‘22 M3 in 11 weeks. Peter Pena provided a seamless transaction. Very pleasurable experience @ Bmw ManhattanThanks

Review №4


Outstanding Experience! My Sales Advisor, Peter Peña, was excellent. He walked me through all the details of ordering and customizing my beautiful new X6. He is knowledgeable and professional, and took time to answer all my inquiries. The entire process went smoothly, efficiently from dealer to door. Best buying experience I have ever had. I highly recommend!!Thank you so much!!

Review №5


I had an awesome experience buying my X7 at BMW of Manhattan! I’ve been at a number of dealerships looking for the right car over the past few weeks and one of the main reasons to eventually buy my car here was John Genese!He provide great service, honest opinions and made the entire process so pleasant! Don’t think I’ll ever go to any another BMW dealership!Thanks a lot John!

Review №6


Peter Pena was a wonderful sales representative! He went above and beyond explaining and negotiating bank discounts on lease terms, car features, and the car buying process. He made an effort to explain not just the warranties and protection I needed, but also what was redundant and a waste of money. As a first time car buyer that sealed the deal and made all the difference for me! Lastly, considering how specialty and rarity of the X4 M, I appreciate Peter’s communication and dedication in securing this car for me.Looking forward to maintaining this lease and potential future purchases with BMW of Manhattan. No need to go anywhere other than this flagship location if you live in the NY Metro area, in my opinion!

Review №7


Joel is an excellent sales and service rep. He makes sure you’re satisfied with bringing your car in. He is polite and helpful. I will definitely come here if I need any work done on my vehicle.

Review №8


Incredible service and support from start to finish! I worked with Peter Pena. He made this my best experience in leasing a car to date. Highly recommend this dealership to everyone

Review №9


This is the second BMW I have acquired from Isaiah of Manhattan BMW. The process was seamless, quick and trouble free. Isaiah is a real professional, knows his stuff and with just a few phone calls our new car was delivered to our door. BMW should consider themselves lucky to have such a strong representative.

Review №10


David Seide was my BMW Rep! He was fantastic and professional. He knew the kind of BMW I was looking for and exact specifications. He is a great asset to BMW of Manhattan! Thank you again for helping get my first car. Stay blessed!

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