Delivery
Yes
Bobs Discount Furniture and Mattress Store in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 347-415-8307
Site: http://www.mybobs.com/
Site: http://www.mybobs.com/
Opening hours
- Monday:10AM–5PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Other Furniture store Nearby:
Bobs Discount Furniture and Mattress Store in other cities:
Comments (199)
The sales lady was super nice. She was very patient -. The first delivery didnt go well. The drivers didnt even try to get the furniture in my apartment. So I had to go and pick out a whole new set - 2nd delivery went better though -
Thank you Erica, from the Flatbush Avenue location for being an impeccable representative and exceptional retail associate of Bobs Furniture. Erica helped us find the perfect furniture and made everything possible for my family to leave happy and at ease in our new home. She above and beyond to help us during this very special transition. Thank you Erica!!
I was very satisfied with the help that I got from your salesman charlie avery knowledgeable worker knew the products to the fullest in directing one with the right merchandise one is looking for satisfaction .Was very pleased with his recommendation awesome salesman to the business thumbs up for charlie kings plaza location .you made my problem solved I am satisfied.thank you Bobs discount furniture. Looking forward tell friends..
My purchase experience was done by phone. It was a very pleasant representation of the bed I was looking for and the person I spoke wiith was professional and courteous. I am very pleased and excited to be receiving what I wanted and in a timely manner.
This used to be my go to store. Now its just best to order your items elsewhere like Wayfair and Overstock and Amazon. Yes its a hassle to put the items together yourself but after the headache Ive just had to deal with, its better. BOBS quality has gone way done, customer service is outsourced so the language makes it difficult. They charge for every thing even a box spring that should clearly come with the bed. Good luck people, but theres better options out there.
We went to Bob’s. Chad was our salesperson..He is personable yet professional. He answered our questions and was very patient. Due to his service and Bob’s sofa, Chad made the sale and we are very happy!
K.R. was very knowledgeable and professional. He explained the differences in bed types. I appreciate his honesty. He was very pleasant. I bought a bed and a mattress.
The staff is courteous and helpful. The showroom is spacious and well maintained. I am satisfied with my purchase and if it arrives on date promised I will be doubly happy. Stay tuned 😉
Jevaughn fowler my sales rep was phenomenal. He was patient and was more interested in satisfying our needs to ensure we were happy with our choices. I strongly recommend this guy.
Raphael was great with helping me pick out a bed n frame for my mom he listened to everything i was looking for and Justin made the payment process real easy n smooth i will definitely be coming back in the future for myself
Horrible store they dont have anything on stock unless you want to wait 3 or 4 months. I ordered a bunch of furniture only to find out when they emailed my delivery itinerary only one item was available. I took delivery on the item canceled the rest. I waited in my car for the 3 hour window only to find out they didnt have my item in the truck it had to be rescheduled when I canceled which nobody told me until after. Stay away from place at all costs they are terrible and didnt even try to get my item the same or next day. Said I had to wait a whole week.
Purchased my sofa set from Bobs, and Im happy with the sofa, very nice, and everyone is enjoying it, and I get compliments from my family and friends, on how nice they are.I wouldve gave it a Five star review, but the only part I wasnt too happy about was the price, it did go up twice from when I first saw it, and they never put them on sale after that.
Love the way Eugene welcomed me and went through each and everything with me and explains everything fully. I will modify the review after I receive the furniture on the quality of it.
Michael was so patient and kind. He is the only reason that I actually purchased my bed. He is a great access to Bobs Furniture.
No pressure sales. Very helpful. Worked with Moe and he was very helpful. Will definitely buy there again!
Bought dressers from them in 2019, 2 draws needed to be replaced since 2019. They sent me 2 sets of replacement which came in damaged and could not be used. I then had to wait over a year 2021 for a new set which were still damaged. The gentleman who came to put them together saw they were damaged and he didnt put one together right the draws wouldnt close.I showed him they were damaged, I asked him to let them know. He quickly left my house and called and told them he completed the job. I took pictures of the damaged draws after he left knowing something was up and went to the store where I was told they could do anything I had to go through my warranty who told me my warranty expired in 2019But I was trying to get draws replaced since 2019. Found out they no longer made my dressers they offered me a $250. Store credit to buy a new dresser but that means I would have mix match dressers. I told them I didnt want the money because that ment me coming out of my pocket with more money for two dressers could they do an even swap. To end this I wound up having to take all the damaged dresser draws and and make two replacement.
I ordered a sofa for my mom a while ago and we love it. I needed a new sofa and decided to order the same one for myself. Ordering from Bobs Furniture is a breeze. I called and spoke to Wayne who was very pleasant and friendly and made the entire process so easy. I would definitely order from Bobs Furniture again and recommend them.
Large displays of different categories of furniture.some beautiful area rugs as well. I actually found quality above R&F. Sales team very attentive and appeared knowledgeable. If You needed and asked for time to just sit and think about it, you were not bothered, pushed or pressured. They’re not “giving anything away” but prices were fair. All n all a good experience parting with your money. Recommend.
When I came to this location the first time Chad helped me pick the perfect dresser and mirror. I came back a couple months after and was happy to find him to help me with the matching chest of drawers. He’s very pleasant and thorough with his description of everything. Chad answers every question we have with a positive attitude
I was attended to by Erica at Bobs Furniture at Flatbush and Ave U across from Kings Plaza Brooklyn. She greeted us at the door and let us know of her availability on the floor. She was knowledgeable, courteous and friendly. Erica had a great sense of humor! She interacted with my woman very well, they were from the same country and her interpersonal sales skills were natural not forced. We came in store and had an idea of what we wanted to buy; she informed us of the quality and features of the furniture we selected and offered to show us the difference in quality and price along with availability. She was also training a sales clerk named Claud and managed to educate him while demonstrating how to interact with a customer and how to listen to their questions, thoughts and concerns. Excellent customer service I will come again to this location for future investments.
Ive purchased multiple excellent pieces from here. I also do the goof proof protection. Tust me. It is worth it. NELLIE is an epic, consistent, professional sales woman. Ask for her by name!
My experience at this Brooklyn store was amazing. The associate Chad was very knowledgeable, patient and professional. The atmosphere in the store was indeed a pleasant one, I will recommend.
Sales rep MO was easy and comfortable to work with, and Bobs prices is as good as any furniture store, if not better. Bobs offer good protection and warranties, and because they are located here in Brooklyn makes it easier to 👀and deal with.
Went into the store to purchase furniture. I was met by pleasant employees ready to assist at any moment. The service was A Plus and I found what I was looking for at a reasonable price. Thank You
I HAD A WONDERFUL EXPERIENCE DURING MY VISIT TO BOBS FURNITURE STORE YESTERDAY, 4/1/22. ALL OF THE STAFF WERE FRIENDLY AND VERY EFFICIENT. ESSENCE WAS DELIGHTFUL TO DEAL WITH. EACH STAFF MEMBER I SPOKE WITH MADE ME FEEL WELCOMED AND EXPLAINED THE ENTIRE PROCESS REGARDING MY PURCHASE PERFECTLY. THANK YOU!
I bought a sofa its too big and they refuse to exchange it without overcharging me $200 bucks. Terrible service
Ms. Erica was very helpful and knowledgeable, me and my wife left very pleased with our purchase. Keep up the good work!!
Nelly was very pleasent and helpful with finding us what we needed. She was even able to get my account reopened.
Total reviews rating 4.8
199 Reviews for Bobs Discount Furniture and Mattress Store 2023:
Review №1
2022-06-29The service was outstanding from the door. Danni, the sales representative was simply Amazing. We were treated with the best professionalism from every staff member. The prices were affordable for us. Bobs will find a way to make it work for you and your budget. I love Bobs.
Review №2
2021-12-10Even this star is to much! My experience lately with Bobs was very excruciating! Almost everything in my house was bought from them and they use to help with everything that had a problem/brake or uncomfortable! Ive recommended them to all my friends. No more! Just had a tech leave my house. He inspected a few things and a second after he left everything that he said not OK turned out to be a normal ware and tare.... the pice in the picture fall out wail he opened the bed!!!!!!!
Review №3
2022-03-27Great experience. The salesperson was very helpful and attentive. He was very knowledgeable and answered all of our questions. We ended up purchasing 2 furniture items. They were exactly what we were looking for. We would recommend this store to anyone.
Review №4
2022-02-04Best experience that Ive ever had in a furniture store. 5 star service from Kevin, Essence & Isaiah. I felt very comfortable here like I was at home. 👊👊🙏🙏
Review №5
2022-06-27My experience at this location was amazing! Our representative was Didi & let me tell you, not once did we feel pressured into buying anything at all. Thats always huge for me when purchasing something, I hate to feel like someone is pushing me into something more pricey. We came in looking for a king sized bed frame & possibly a new mattress. After going over almost every king possibility, she also showed us a few on sale options. I really appreciated that because we actually loved one of those options. The discount on the bed frame allowed for us to buy one of their most expensive mattresses and its all arriving within a week. I definitely recommend going to see Didi at this location! I believe she also knows Spanish & French!
Review №6
2022-02-28My experience at Bob’s and especially with Didi was top notch. While the world navigates supply change issues, Didi made my visit to Bob’s comfortable and enjoyable as she worked various forms of magic to find a couch in the style I really wanted that could be available this week. I visited four furniture stores before I made the purchase from Bob’s and had it not been for Didi’s hard work and charming personality, I might’ve gone home empty handed after hearing my first choice was on back order. Instead I have a beautiful alternative collection on the way and went home with a smile. Thank you Didi and Bob’s!
Review №7
2022-03-26Worst Place Everrrr. I do not recommend. I purchased a bedroom set. And I didn’t even have the bedroom set for 90 days and the night stand broke… when I contacted them about it they said they could not fix it or replace it because it was not accidental and that because it happened during normal use they won’t help. My son was putting something in the draw and as he closed it the wood basically crumbled in his hand it was the craziest thing I’ve ever saw. And the fact that they would do absolutely nothing to help is even worse. I didn’t even have that set for 6 months and when I first got the set I didn’t touch it for a month because my mattress hadn’t been delivered yet. It’s ridiculous…why did I pay over $1,000 for something and couldn’t even get any help when there’s a warranty. I would not recommend this place at all . Once they get your money they don’t care about you after that
Review №8
2022-03-08My shopping experience happened so quickly AND efficiently that though I asked the name of the courteous young woman who handled my request Ive--quite embarrassingly--forgotten it. Whomever has that information, please give a high-mark to her. She checked the SKU number I gave her, determined that there might be the product I wanted in the stores back room, asked an associate to check on it, and sure enough one was there. I was in and out of the store in less that 20 minutes.Ive had success with Bobs before, and so far am quite happy with the products Ive purchased.
Review №9
2022-02-28As soon As I entered Bob’s furniture store located on Flatbush Ave, I was greeted by a beautiful young lady by the name of Sheena! I was searching for the best love seat recliner that’ll fit perfectly with my remodeled living room. Sheena saw my vision and was so patient with giving me options with her honest opinion. Thank you so much!
Review №10
2022-05-09My experience was perfect. Although I came into Bobs with a bedroom set in mind to buy I left out satisfied with something totally different. The staff and Manager was extremely helpful throughout the process of my bedroom set hunting!