Bobs Discount Furniture and Mattress Store in Brooklyn
Location on the map
Brooklyn, Kings County, New York, US
Health and safety
Other Furniture store Nearby:
4.8 ·(199)from this place 1 mi
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4.9 ·(23)from this place 1 mi
Ryan is the best!!.He is honest, amazing,reliable.He always keep you updated when your furniture ...
4.6 ·(54)from this place 1 mi
My friend and I purchased a bed back in august of last year i took lone to get mine she got here ...
3.9 ·(199)from this place 1 mi
Run away from this store. I called and visited the store to correct an issue with the delivery of...
4 ·(199)from this place 1 mi
Super smooth experience. Educated staff. John and Richard have been doing this for 30+ years and ...
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3.5 ·(65)from this place 1 mi
Thank you so much for your service the staff is great my 100 inch leather sofa didnt fit through ...
4.2 ·(199)from this place 1 mi
I had the pleasure of working with Alanna, from the moment I walked in to the end of my transacti...
Bobs Discount Furniture and Mattress Store in other cities:
Thank you Erica, from the Flatbush Avenue location for being an impeccable representative and exceptional retail associate of Bobs Furniture. Erica helped us find the perfect furniture and made everything possible for my family to leave happy and at ease in our new home. She above and beyond to help us during this very special transition. Thank you Erica!!
I was very satisfied with the help that I got from your salesman charlie avery knowledgeable worker knew the products to the fullest in directing one with the right merchandise one is looking for satisfaction .Was very pleased with his recommendation awesome salesman to the business thumbs up for charlie kings plaza location .you made my problem solved I am satisfied.thank you Bobs discount furniture. Looking forward tell friends..
This used to be my go to store. Now its just best to order your items elsewhere like Wayfair and Overstock and Amazon. Yes its a hassle to put the items together yourself but after the headache Ive just had to deal with, its better. BOBS quality has gone way done, customer service is outsourced so the language makes it difficult. They charge for every thing even a box spring that should clearly come with the bed. Good luck people, but theres better options out there.
Horrible store they dont have anything on stock unless you want to wait 3 or 4 months. I ordered a bunch of furniture only to find out when they emailed my delivery itinerary only one item was available. I took delivery on the item canceled the rest. I waited in my car for the 3 hour window only to find out they didnt have my item in the truck it had to be rescheduled when I canceled which nobody told me until after. Stay away from place at all costs they are terrible and didnt even try to get my item the same or next day. Said I had to wait a whole week.
Purchased my sofa set from Bobs, and Im happy with the sofa, very nice, and everyone is enjoying it, and I get compliments from my family and friends, on how nice they are.I wouldve gave it a Five star review, but the only part I wasnt too happy about was the price, it did go up twice from when I first saw it, and they never put them on sale after that.
Bought dressers from them in 2019, 2 draws needed to be replaced since 2019. They sent me 2 sets of replacement which came in damaged and could not be used. I then had to wait over a year 2021 for a new set which were still damaged. The gentleman who came to put them together saw they were damaged and he didnt put one together right the draws wouldnt close.I showed him they were damaged, I asked him to let them know. He quickly left my house and called and told them he completed the job. I took pictures of the damaged draws after he left knowing something was up and went to the store where I was told they could do anything I had to go through my warranty who told me my warranty expired in 2019But I was trying to get draws replaced since 2019. Found out they no longer made my dressers they offered me a $250. Store credit to buy a new dresser but that means I would have mix match dressers. I told them I didnt want the money because that ment me coming out of my pocket with more money for two dressers could they do an even swap. To end this I wound up having to take all the damaged dresser draws and and make two replacement.
I ordered a sofa for my mom a while ago and we love it. I needed a new sofa and decided to order the same one for myself. Ordering from Bobs Furniture is a breeze. I called and spoke to Wayne who was very pleasant and friendly and made the entire process so easy. I would definitely order from Bobs Furniture again and recommend them.
Large displays of different categories of furniture.some beautiful area rugs as well. I actually found quality above R&F. Sales team very attentive and appeared knowledgeable. If You needed and asked for time to just sit and think about it, you were not bothered, pushed or pressured. They’re not “giving anything away” but prices were fair. All n all a good experience parting with your money. Recommend.
When I came to this location the first time Chad helped me pick the perfect dresser and mirror. I came back a couple months after and was happy to find him to help me with the matching chest of drawers. He’s very pleasant and thorough with his description of everything. Chad answers every question we have with a positive attitude
I was attended to by Erica at Bobs Furniture at Flatbush and Ave U across from Kings Plaza Brooklyn. She greeted us at the door and let us know of her availability on the floor. She was knowledgeable, courteous and friendly. Erica had a great sense of humor! She interacted with my woman very well, they were from the same country and her interpersonal sales skills were natural not forced. We came in store and had an idea of what we wanted to buy; she informed us of the quality and features of the furniture we selected and offered to show us the difference in quality and price along with availability. She was also training a sales clerk named Claud and managed to educate him while demonstrating how to interact with a customer and how to listen to their questions, thoughts and concerns. Excellent customer service I will come again to this location for future investments.
I HAD A WONDERFUL EXPERIENCE DURING MY VISIT TO BOBS FURNITURE STORE YESTERDAY, 4/1/22. ALL OF THE STAFF WERE FRIENDLY AND VERY EFFICIENT. ESSENCE WAS DELIGHTFUL TO DEAL WITH. EACH STAFF MEMBER I SPOKE WITH MADE ME FEEL WELCOMED AND EXPLAINED THE ENTIRE PROCESS REGARDING MY PURCHASE PERFECTLY. THANK YOU!
Total reviews rating 4.8
199 Reviews for Bobs Discount Furniture and Mattress Store 2023:
The service was outstanding from the door. Danni, the sales representative was simply Amazing. We were treated with the best professionalism from every staff member. The prices were affordable for us. Bobs will find a way to make it work for you and your budget. I love Bobs.
Even this star is to much! My experience lately with Bobs was very excruciating! Almost everything in my house was bought from them and they use to help with everything that had a problem/brake or uncomfortable! Ive recommended them to all my friends. No more! Just had a tech leave my house. He inspected a few things and a second after he left everything that he said not OK turned out to be a normal ware and tare.... the pice in the picture fall out wail he opened the bed!!!!!!!
Great experience. The salesperson was very helpful and attentive. He was very knowledgeable and answered all of our questions. We ended up purchasing 2 furniture items. They were exactly what we were looking for. We would recommend this store to anyone.
Best experience that Ive ever had in a furniture store. 5 star service from Kevin, Essence & Isaiah. I felt very comfortable here like I was at home. 👊👊🙏🙏
My experience at this location was amazing! Our representative was Didi & let me tell you, not once did we feel pressured into buying anything at all. Thats always huge for me when purchasing something, I hate to feel like someone is pushing me into something more pricey. We came in looking for a king sized bed frame & possibly a new mattress. After going over almost every king possibility, she also showed us a few on sale options. I really appreciated that because we actually loved one of those options. The discount on the bed frame allowed for us to buy one of their most expensive mattresses and its all arriving within a week. I definitely recommend going to see Didi at this location! I believe she also knows Spanish & French!
My experience at Bob’s and especially with Didi was top notch. While the world navigates supply change issues, Didi made my visit to Bob’s comfortable and enjoyable as she worked various forms of magic to find a couch in the style I really wanted that could be available this week. I visited four furniture stores before I made the purchase from Bob’s and had it not been for Didi’s hard work and charming personality, I might’ve gone home empty handed after hearing my first choice was on back order. Instead I have a beautiful alternative collection on the way and went home with a smile. Thank you Didi and Bob’s!
Worst Place Everrrr. I do not recommend. I purchased a bedroom set. And I didn’t even have the bedroom set for 90 days and the night stand broke… when I contacted them about it they said they could not fix it or replace it because it was not accidental and that because it happened during normal use they won’t help. My son was putting something in the draw and as he closed it the wood basically crumbled in his hand it was the craziest thing I’ve ever saw. And the fact that they would do absolutely nothing to help is even worse. I didn’t even have that set for 6 months and when I first got the set I didn’t touch it for a month because my mattress hadn’t been delivered yet. It’s ridiculous…why did I pay over $1,000 for something and couldn’t even get any help when there’s a warranty. I would not recommend this place at all . Once they get your money they don’t care about you after that
My shopping experience happened so quickly AND efficiently that though I asked the name of the courteous young woman who handled my request Ive--quite embarrassingly--forgotten it. Whomever has that information, please give a high-mark to her. She checked the SKU number I gave her, determined that there might be the product I wanted in the stores back room, asked an associate to check on it, and sure enough one was there. I was in and out of the store in less that 20 minutes.Ive had success with Bobs before, and so far am quite happy with the products Ive purchased.
As soon As I entered Bob’s furniture store located on Flatbush Ave, I was greeted by a beautiful young lady by the name of Sheena! I was searching for the best love seat recliner that’ll fit perfectly with my remodeled living room. Sheena saw my vision and was so patient with giving me options with her honest opinion. Thank you so much!
My experience was perfect. Although I came into Bobs with a bedroom set in mind to buy I left out satisfied with something totally different. The staff and Manager was extremely helpful throughout the process of my bedroom set hunting!