Delivery
Yes
Bobs Discount Furniture and Mattress Store in Freeport
Categories
Location on the map
Freeport, Nassau County, New York, US
Service options
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 516-632-1400
Site: http://www.mybobs.com/
Site: http://www.mybobs.com/
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Bobs Discount Furniture and Mattress Store in other cities:
Comments (199)
Allan, our sales associate was so helpful, courteous & knowledgeable. He explained everything clearly & answered all oue questions. We live in Freeport. WE WERE NOY HAPPY ABOUT THE $350 DELIVERY FEE FOR 1/4 MILE TRIP.....WE FEEL RIPPED OFF ON THAT.
Keith sales rep was excellent. He was very helpful and patience helping my wife and I buying a bedroom set.
I went in with my family looking for a sofa, a dining table and also a coffee table. Miguel was absolutely amazing. He had so much patience with us as we looked around and decided on what we wanted to get. His outgoing personality really made us feel comfortable. He was excited to show us the many options Bob’s had for us. Very clean and stunning store. We are so happy with our purchase. We got everything we were looking for and that is all thanks to Miguel for his outstanding customer service and sales skills. We definitely recommend Miguel to be your next Bob’s sales person. Please stop by and ask for him you will not regret it!
Keith the salesperson was helpful and amazing. The supervisor was just as helpful and accommodating. I need to buy more furniture and I will be going back to this store.
Albert was incredibly helpful with my purchase of the Playful sectional couch. He helped me to get the discounted price that reflected on the floor model sign, when the system showed a slightly higher price. Bob’s gives a great option to place the purchase on hold if the item is out of stock, so you deserve your purchase on a line of credit with them and don’t make any payments until the item ships! After 7pm is a very nice quiet time to go and get immediate service.
Andrea was a fantastic salesperson. True professional and walked us through every detail. Any questions we had were never out of reach and was always respectful regarding any decision we made.
Rob was really nice and very patient with me. Just a really easy going, down to earth individual. Happy with my decision they have nice pieces in there and online. Will purchase again.
Was immediately greeted by Jonny O. Was very helpful. Showed us options. Gave us some time alone to discuss. Our purchase process went smoothly. Great experience.
Albert was great, he gave us space to look around and find what we wanted. He made sure we knew all our options and even got us under bed storage that we had hoped for but werent expecting.
I came in for a bedroom set and dining room set. Andrea assisted me with everything in a down to earth and professional manner. She was very friendly and enthusiastic even though I took time to make up my mind. I even went back the next day because I changed my mind however she was still pleasantly surprised to see me and assisted me with my purchase. Thanks Bobs for the great experience....please just make sure the coffee is hot even at the end of the day!...
Awesome time here at Bob’s! Craig was very helpful and helped us decide on our new furniture being delivered soon! Ask for Craig what a nice guy, Craig has red hair in case you see other sales agents in the store.
Salesman was great. Not pushy but very helpful as was the manager who came over to say hello and thanks for choosing Bobs.
Great service, good communication skills updates on delivery was good and I will recommend Bobs to anyone
Dave our salesman was so great. Very informative and cordial. We actually enjoyed shopping with him. Thanks Dave !
Our salesperson Johnny was very knowledgeable and super helpful to both myself and my mom. Made the shopping trip worth it.
I had a great experience with my sales man and the manager both went out of there way to get me what I wanted and at a good price would definitely go back to that store again (PS if you go to the store at night do not drink the coffee 😛😆😛)
David was amazing,informative, and patient with my multiple visits until I came to final decision with his help.
We loved walking around Bobs trying to find the right sofa. Very friendly staff that were actually able to answer our questions and direct us to models we liked. They have some very compelling warranty offers that might make sense for you and they also do a fair amount of holiday discounting on top of already reasonable prices. If youre in the area, its worth a trip for sure.
Manager and sales person were professional and very polite.Pleasure doing business with them
It was pretty good experience overall. Friendly ad informative. Only thing is that they pushed for extended time interest when we told them several times not interested. The process took a little long. The experience though was pleasant and they have free snacks.
Andrea the sales agent at Freeport store was very helpful and advised me exactly what was in stock and what would take some time depending on what type of furniture I was looking to buy. My only complaint is she did update my info from previous address, but when I spoke to sales office to complete the sale because Im in the end of purchasing a home and wanted ok from loan officer, so once I got the good to go, the lady Olga from sales office was in putting my old address when trying to out my credit card info in and was saying incomplete address. I told her what address you using she said old address I said I havent lived there in 4 years. An you just asked me where couch is being delivered to and I said my home address. Gave Olga my home address again transaction went through. I get receipt emailed to me the still have old home address as my info, now I explained twice to her why the hell would you be that lazy to not update my address to current and correct one? Hard to find good help
BOBS STEP THERE GAME UP! I MUST ADMIT. THE PRICE-THE QUALITY-THE SERVICE WHAT!! MY PERSONAL OPINION SOME YEARS BACK WAS THAT THE FURNITURE WAS MORE LIKE BIG LOTS BUT NOWADAYS AND THE ACCEPTANCE NOW PROGRAM- SHUT THE FRONT DOOR! MONTIBELLO BAR,SERVER,COUNTERTOP DINING TABLE,DESK AND COFFEE TABLE WAS MY CHOICE. AND THE CASTLE ROCK BEDROOM SET WAS MY PURCHASE. I MUST SAY THAT A LOT MORE I WOULD LOVE TO HAVE BUT IN THE NEAR FUTURE. BUT THE QUALITY OF MY BAR AND REAL MARBLE ON ALL MY MONTIBELLO FURNITURE, WOW THATS ALL I CAN SAY
Excellent attention, Good Knowledge in the area, Very Explicit and Respectful.I 100% recommend Mr. KEITH S.
Absolutely lovely experience. Thomas was a pleasure to work with . Freeport location is a hidden Jem
Fantastic customer service and a lot of options for couches, bed frames, and dinner room tables. Everything is reasonable priced with a lot of color options.
I am very happy with Bobs furniture in Freeport . His salesman Keith was very friendly, but he was also very helpful . He explained every configuration of the dining set I purchased . It had several options . He was not pushy and actually gave my daughter and I space to discuss the table and the price. Some sales people are high pressure . I will say 1 thing about the financing it is done through wells Fargo bank and they are SLOW at billing and will charge you $$$$$ if youre late on a payment or dont pay amount off quickly as per your agreement. So stay on top of your wells fargo account.
Purchased an electric recliner and warranty. Have been unable to get it fixed in over 4 months. Bobs sells you a warranty. Another company does the warranty. Another company does the repair. I’ve had to take off work 3 times so far and it is still not fixed. Save your money.
Went in to just look around and MR Thomas the sales man was very helpful and we brought new living room furniture and dinning set
From the Sale, To the Scheduling of the delivery, and then the delivery it’s self, everything went very smooth. It was a pleasure doing business with a Company like Bobs.
This was the best furniture shopping experience EVER.From the second we walked in our salesman,Miguel, was friendly,helpful,patient and very knowledgeable.He listened to what we needed and helped us pick the perfect items.I cannot say enough about him!We always shop at Bobs and will continue to do so
Miguel and Alicia from the Freeport store today were beyond a 5 star rating! They both went above and beyond to fix my order so that I can still get my living room set delivered on time after a very long and unfortunate problematic wait time due to lack of production and inventory. When i called the store I was at first so frustrated and annoyed because and basically ready to just cancel the order because I couldn’t believe after all this time I was being told something was missing from the order , however once Miguel and Alicia got on board they so calmly and happily without hesitation fixed my order and put me at ease! It is employees like them that need to be appreciated and recognized especially in today’s. World! Thank you thank you thank you ! Sabrina Gampero
My husband and I found just the couch we were looking for at Bobs today! Andrea was delightful to work with and made our experience of this big purchase nice and easy. We cant wait to receive it in few days!
Liz , a sales associate here at Bobs in Freeport , was an absolute pleasure to shop with and was super helpful and best of all honest !! Love her! bobs furniture has served us well previously and we are looking forward to the arrival of additional pieces! We love Bobs!! Especially the Freeport location ! Shout out and special thanks to Godwin for the hospitality !! Awesome location 🥰
Nice store and very friendly staff. I bought a set of furniture there. Office people are very professional and the sales associate too.
Gregory was quick on his feet. He helped me get the pieces I need and I was in and out quickly. Joan the manager was great too.
It was a pleasure dealing with Gregory, from the minute I walked in I felt at home. Olga has a great attitude and her hospitality is bar none!While Johnny is my go to at bobs, all in all everyone is really great!Hopefully I can get my new couches faster then expected!
Very good with helping you out with making the best selection. Awesome experience
I would give this Bob’s in Freeport zero stars but because of the sales associate Johnny I will not. Johnny is a true rockstar and deserves recognition for how great he is. From the moment my fiancé and I walked in Johnny was professional, polite and knowledgeable. He assisted us with all of our needs and set us up for the financing and that’s where everything went terrible. We planned to use our bobs credit card and the financing option which is credit acceptance. Using our Bob’s credit card was a quick and painless transaction with Johnny. When it came to financing I sat down with Robert from credit acceptance and he made me want to cancel my entire purchase. He is very unprofessional and lacks the knowledge of credit acceptance’s policies and procedures. When questioning the things he was saying his only answer was “that’s SOP” (store operating procedures). When I asked for documentation on the policies he could not provide me with any nor could he advise me on where to find them. He should not work in any customer service field. During our sit down he went out of his way to try and embarrass Johnny by yelling across the sales floor “we can’t do this and you know that.” As a previous customer service employee I know for a fact that this is not appropriate behavior in the workplace. Despite Robert’s attempt Johnny truly kept his professionalism and quickly rectified the situation. Robert was trying to overcharge my finance through credit acceptance, with no verifiable explanation for the charges. We ended up cancelling the living room set we were going to purchase because of the unbelievable behavior of Robert.
My wife and I recently moved to a new apartment and decided to head to Bobs to upgrade our furniture. Crystal greeted us as soon as we walked in the door and was an AMAZING resource to help us find everything we were looking for. We had a long list of items and wanted to take our time. Crystal was incredibly knowledgeable about what was available and showed us plenty of options to consider. She was also very patient while we flip-flopped back and forth over a few decisions. We could not be happier with the selection we ended on and we cant wait for everything to be delivered!
Great experience. Albert helped us order our sofa very quickly and efficiently. He was polite and knowledgeable and informed us thoroughly.
Our salesman was courteous and listened to us. It was a great experience and we will be back to buy more furniture.
It was a great experience shopping at the Freeport location. Craig the sales rep was very good. Knows a lot about the furniture. Went there twice and only see Craig.
I was uncertain on which type of mattress and adjustable base I should purchase. Andrea (Freeport location) was helpful, knowledgeable and insightful. She provided great service with a smile. I highly recommend her as a Salesperson.
Had a great experience today with Miguel at Bob’s Discount Furniture. Miguel was very helpful, caring and patient with me during my visit at Bob’s. He even answered my call later that evening to help me change my order. Looking forward to the arrival of my comfy new couch and thankful to Miguel for making my experience at Bob’s such a pleasant one.
It was an absolute pleasure working with everyone here! Even with the current state of the world, Bobs employees were exceptional with taking care of my needs. They were transparent about everything, and super friendly and helpful. Kevin was efficient in assisting me with finalizing my purchase, and Keisha was wonderful for assisting me in getting one of my items earlier than expected :). Highly recommended!
Paul was great. He was very friendly and knowledgeable. Whenever me and the Mr had a question he was a shout away listening out for our call. When we had questions about the couches and price points he was very helpful. Overall the store itself was clean, organized and had the most beautiful Koi fish pond in the front. I never seen that in any other bobs furniture store Ive been to. It was very tranquil and gave a nice touch to the store. Very eye catching when you walk in and I appreciate the gentleman stationed by the pond waiting to greet you and invite you to sanitize your hands. He also keep track of the visitors in the store due to social distancing and that made me comfortable to go in. I am thankful they are being responsible enough to do so, many stores wasnt doing it as far as Ive noticed while shopping various places the day I went. I will definitely come back. I had a terrible experience at another Bobs and I am now glad I did or I wouldnt have met Paul and got a chance to have a way better experience browsing. Thanks fully we got Paul card so when we are ready to buy next few days we know who to call to help us close out the sale.
Kevin the manager is a great guy. He took the time out to go over everything with me and my husband even though it was his anniversary... Greg was cool too.....he took good care of us and was quick... You guys are awesome
I love bobs! It’s my go to for all of my furniture. Dave from the Freeport location was awesome! He was great from start to finish and patient with me as I decided on what furniture I was going with. He answered all my questions and made me feel confident in my purchase. I recommend anyone going to this location to ask for him and let him help you. You will not be disappointed!
Good service and great staff i really will recomend bobs discount furniture !
Well let me just start off by saying. It doesnt take a lot to please me but a very little to annoy me. I couldnt be happier working with this particular location. I had been shopping around for this set all summer. Nobody had it. The Freeport location did. I called and I believe Adam answered the phone. He was so helpful and patient. He sent me pictures to make sure it was what I wanted. I get to the store after renting a truck for pick up and welcomed by Keith. Just a pleasure to work with. He said are you Candace. I got a good laugh. The store was expecting me like I was VIP. Then the manager comes out to further assist I believe his name is Kevin but I could be wrong. African American man well dressed and spoken. I couldnt believe I remembered him from the Farmingdale store. I had a bad experience when he worked at Farmingdale and he made it right by me. Im going to the store today to pick up yet another piece from the Freeport location. The store is clean and the customer service was top notch. In a society where good customer service is hard to come by The Freeport location goes up over and beyond. I have spent almost 10k within the last year and a half with Bobs. I always recommend my friends and family. It just goes to show good customer service will guarantee sales, sales and more sales.
I went into the office and the customer service lady Olga Martinez was very informative and patient with me. She assisted my family and I with furniture as well as educated us in all aspects. Thank you for the amazing service.
Had a very positive experience with a phenomenal salesperson. He took us around and and waited patiently while we made our choices. He answered roughly a million questions and never once pressured us to spend money on anything. He was so helpful and he made it a super positive experience overall! I will definitely go back.
Black Friday 2021 on the hunt for a huge sectional - Keith Schumann in the Freeport location was amazing - we left bobs and went to 5 other places - but came back to Kieth for his amazing service and non- pressure approach - BTW every other sectional was double the price! thanks Bob!
Andrea was absolutely amazing!!! We’ve come to this location a few times and we have never felt so welcomed and enjoyed shopping for furniture! We were able to get everything we needed for our kids and our living room. She was so patient and honestly an extraordinary person. If we ever had to do this again, we would only do this with Andrea. Thank you so much for all you did for us!! We could not appreciate you anymore!
Knowledgeable staff and Good Prices 10/10
Very nice staff and great furniture to add ,affordable prices. Delivery guys are a bit rude. They need an etiquette class. Love Bobs.
We had a great experience with a very friendly salesperson named Gregory. He helped us find a great bedroom set for our sons. Redid the entire bedroom for a very reasonable price. Thank you Gregory.
This was a terrific experience; was looking for a living room set and found the perfect combination of color, fabric and matching end pieces. The salesperson, Dave was patient and extremely helpful is outlining the cost, warranty and delivery.
Albert was great. Worked with us till the end. We changed our minds and he worked with us through the whole thing. Very patient.
Came in today and met Craig and he was so helpful and patient with my husband and I. He helped walk us through our decision on purchasing our new bedroom set.He explained everything from our warranty, delivery and even made me a delicious cup of coffee. It was such a great experience.Crystal the store manager also educated me on how to make a online claim. She was so sweet and friendly, and answered all my questions with a smile.This is the best location hands down!!!Thank you
WARNING!Do not buy the black massage chair from Bobs!I did. I regret it.I made my purchase in February of 2019. I actually did not use it often.In April of 2021, the wand remote control stopped working. And thats where my trouble began.I was told I had to call customer service and order a new one. The replacement remote was going to cost $100. I paid via credit card and was told it would take approximately 6 weeks to be delivered.You can guess what happened, or rather what DIDNT happen.June came and went. No remote. No courtesy call, text or email from Bobs. I went to the Freeport store in early July. I was told the remote would arrive in approximately 2 weeks. I went back in August. I got a printout stating a new, updated arrival date of September 22.Well, today is the 24 of September. I made another trip to Bobs. I was told the remote would be sent tomorrow. Estimated delivery....you guessed it.Two weeks!At this point, Bobs can send a truck and take the chair out of my house. Cancel the remote. Send me the prorated value of the chair.I am so done with Bobs. Bobs gets a big BOO from me!
Marc was very knowledgeable and patient with us buying my mom’s new furniture. It’s always a pleasure coming here and shopping. Thank you Bob’s😊
Craig was extremely insightful and made us feel like family. He was flexible with our preferences and very attentive with our budget and needs. He made our overall experience amazing and we wouldn’t go anywhere else for any home furnishing. Highly recommend them for their excellent customer service and exceptional kindness and understanding.
The staff at the Freeport location were wonderful! We were met by Miquel who was extremely helpful with all our questions. Then he introduced us to the manager Kevin and Michelle who helped us complete our transaction. Everyone explained everything to us and they were all very accommodating. If your looking for furniture this is definitely the place to go!!! PsBest personnel ever!!!!
Had the greatest experience here! We found the couch of our dreams and had the greatest sales associate Gloria who made our experience so much better. She made the entire process so easy and convenient and we’re so excited to have this amazing furniture!
Went back to Bobs today and dealt with Craig. Once again I had another fantastic salesperson. Very knowledgeable and helpful! A pleasure shopping at this location.Paul is a fantastic salesperson. He was very accommodating and very knowledgeable. We had quite a few questions for him in which he answered quickly. I intend on returning for another purchase. Great experience!
I came into Bob’s in Freeport to shop for my first apartment. First of all, their covid prevention was on point. They take your temperature at the door, briefly asked about any exposure, and had hand sanitizer available. I was paired with Miguel and it was such a great experience. He was patient and spent a decent amount of time helping my father and I pick what worked best for me. I didn’t feel rushed and he gave great suggestions. He listened to all my concerns and questions. I walked out the store with my entire apartment furnished. It was so convenient. I’m so glad I went to this location.
Andrea was amazing! It was such an easy process and she answered all of our questions. So glad we stopped in and bought our furniture here!!! Would highly recommend!
Andrea was very helpful during the purchasing process of getting furniture. My boyfriend and I were looking to find out a delivery date for furniture we liked. She helped us every step of the way, answered all questions and most importantly she didnt pressure us into buying. She gave us the options as far as how we can go about payment, and left the decision up to us. She was very cool!
We came here on Friday already knowing what we were looking for. My wife and I were assisted by Craig and he was an absolute pleasure, and made our experience very enjoyable! We also met the manger, Nadira, and she was great as well! Definitely will come back for all our furniture needs!
Keith was our salesman & he was extremely helpful & knowledgable. We went back a forth a couple of times to be sure of sizing & he was extremely patient. Excellent customer service, clean store & our experience was successful. We would definitely refer him, as well as the store. Thank you :)
Miguel helped me and my Mother pick out furniture that we needed to revitalize the house. He was very patient and a good ear as he catered to the specifics and details we were looking for. One of the best customer services I’ve had in a long time, and my Mother was also grateful.
Michelle from acceptance now was very helpful ! She was very polite and patient in helping with all of our needs . Our salesman Paul was also very helpful, friendly and patient . Both made our experience a great one and we will be coming back because of them!
Tish was an amazing salesperson and was able to assist me with all my living room needs. She listened to what style I was interested in and made sure not to waste my time showing me items I did not care for. She was able to help me find the perfect couch much faster than I anticipated and even addressed all of my concerns with delivery and furniture care. I will definitely be consulting Tish on my next furniture shopping trip!!!
Gregory assisted my husband and I with our purchase. It was the easiest experience I ever had making a purchase. Gregory has wonderful disposition and actually made my husband smile. Thank you for making it a pleasurable experience.
Dave was one of the most helpful salesman I have encounters. He went above and beyond with the quality and knowledgeable customer provided to make this purchasing experience smooth. Thank you for your suggestions on what mattresses would be a great fit and durable for years to come. Dave was very patient and pleasant. Hes the guys you want to deal with at Bobs.
Tish has made our experience with furniture shopping very easy. She was very patient as well as informative. Overall, she has great energy. Thank you Trish ! Also thank you to the rest of the staff. Acceptance now and the office were all great.
Dave was amazing! He was very helpful and super nice. He took his time showing me all the furniture I was interested in. I will definitely be back to buy more!
I had a wonderful experience with Miguel M. while looking for furniture for our new home. He was friendly, helpful and allowed me to take my time in the store. On my first visit, I found a great floor model accent chair, which Miguel so kindly helped carry out to my car. My second visit was to order couches for our living room, which was an easy experience. Miguel was helpful, informative and willing to give me the time needed to make the right decision. I highly recommend Miguel and we will definitely be returningwhen we need more items for our home!
Had a pleasant experience dealing with Andrea. She is very knowledgeable, helpful and friendly. See nobody else! Will be seeing her again on future purchases.
After a horrible experience the last 3 months at Ashley’s, I was pleasantly surprised with the service I received at Bob’s today. Dave R., was so nice and patient with me. I never felt rushed or forced to purchase anything and he made the entire process super fast.
I visited the store in the beginning of March,after visiting 2 other stores prior. Miguel. Assisted me from the time I walked in until the time I checked out. I had an idea of what I wanted but, was indecisive of which choice to make. I appreciate that Miguel didnt rush me, he was extremely patient, he listened, he suggested different options, he explained the pros and cons of my selections and even walked back and forth with me throughout the store to sit on different couches. Everyone at this location was pleasant. Overall it was a good experience. However, If you are considering buying something, double check the delivery time frame, due to COVID some items take longer than normal to be delivered.
Over the past 2 months I had a fraud scare regarding my bobs furniture account via Wells Fargo in the amount of 868.82. Between the wells Fargo team & The bobs furniture store team I spoke to at least 9 representatives. Each representative would send me back & forth between wells Fargo team & bobs furniture team. Noone could figure out what the 868.82 was all about. Finally....In a final attempt, i figured Id give it another try & reached out to bobs furniture store once more at the Freeport Long Island location. I spoke to Olga! I explained that I see an unauthorized charge on my account. Olga promised me shed look into it & get right back to me. Within less than 30mins. Olga investigated it, made a call, got back to me with a logical explanation. Case solved! What had been haunting me for nearly 2 months was resolved in less than 30mins. Olga took the time & carefully evaluated the situation & calmed my fears, frustration & anxiety. I wish I wouldve spoken to her the first time, it wouldve made my summer go more smoothly. Thank You Olga...Ill be asking for you going forward. Olga is a true example of demonstrating Great customer care. She was professional, efficient, and definitely effective 👌Great job Olga!
My experience here was wonderful. Albert, our sale associate was extremely helpful. Great location.
This bob’s location is the best hands down. Their inventory is outstanding. I went in found exactly what I was looking for and got out without a hassle thanks to their amazing crew. Definitely check them out!
I had the best experience today at Bob’s and that was due to my salesperson, Patricia/Tish. Buying a queen size mattress might not seem complicated to some people but the choices we have today and details involved had me changing my mind at least four times. It would not be humanly possible for Tish to have been more patient, knowledgeable, helpful and professional while helping me make my decision. Whenever I need a future purchase at Bob’s, I will only want to be helped by Tish.
Mike was a huge help at the Freeport dealership. Showed me all the furniture I was looking for and was not pushy at all. Gave us space to look and checked us out really fast, setup for delivery and everything.
The sales woman named Andrea did an amazing Job explaining and demonstrating different mattresses. Very polite and people friendly. I definitely recommend for people to come and see her if in need of a great sales person at Bob’s discount furniture
My family and enter the store and, like a true salesman, Marc meet us at the entrance , here is and asked if he could be of service. We have done business with Bob’s before. He was very courteous and professional and a great help. Congrats Marc! We did business with him.
The team here was amazing. Rob answered all my questions about financing. Trish spent a significant amount of time with me even tho i was admitted i had no plans to purchase today. Anthony in the office was able to pull up a purchase made almost 5 years ago. And Nadira was amazing. She was able to point me in the direction of everyone i needed to speak. To. Thanks again guys :)
Miguel was very helpful and knowledgeable about everything I asked him. Very pleasant young man.
Dave was fantastic. He answered all of our questions and helped us get exactly what we wanted. Really top notch customer service that made the whole process seamless!
We went in without any expectation to purchase anything today and ended up leaving with a really lovely couch for our new apartment. Tish showed us around and was a major help! She was super friendly without being pushy at all, and we couldnt have asked for a more pleasant shopping experience with her. The prices are also great, and all around its the perfect place to get some cozy furniture!
Andrea was amazing. She was professional, courteous and was not pushy. She explained everything and we got a great deal on a new bed. We would definitely recommend if you come into Bob’s you ask for her to assist you.
Amazing team! Kieth was the sales associate that assisted me with my purchase of a beautiful living room set! He was welcoming and knowledgeable. I never write reviews but I always read them. My time today at Bobs was indeed well spent! Thank you Kieth for your dedication and awesome service!
Miguel was an absolute pleasure can’t wait to tell everyone about their financing program ! Michelle and keisha were amazing definitely come see Miguel super patient and makes you feel comfortable! Thank you bobs can’t wait for my table !!
Andrea was really nice in helping us and figuring out with our furniture requirements. She was amazing. Would recommend everyone to go and ask about her, she’s the best.
Dave was great!! Very knowledgeable about the products, helpful and patient with me making my decision. He went over and beyond to make sure I was comfortable and happy and that meant a lot. Highly recommended. 😁
Ask for Andrea she was so personable friendly and knowledgeable. She brought over couch cushions so we could find just the right accent chair to match our sectional. She wasn’t pushy at all and let us shop at our pace.
Craig was extremely pleasant and professional. It was a ‘no pressure’ experience due to Craig’s friendly demeanor. And he completed the transaction quickly and thoroughly. I liked that the manager introduced herself to me and made me feel like a valued customer. A very positive buying experience.
Our service was amazing. My husband and I came in thinking we would just be looking when Andrea spotted us and came over. She was super nice and friendly and let us take our time to see other pieces before we picked our dining set.I would definitely come back to Bobs in Freeport and ask for Andrea in the future.
Great service! Excellent prices and super quality for your money!
First Ever Bobs Furniture Visit and I Enjoy ItStore visit 03/19/21 Great Customer Service~Speedy TransactionSales Rep. Craig Well Mannered, Very Professional and Very Knowledgable of the Products.Great Deals and QualityWould Definitely Recommend both Family and Friends to this location!!
Manuel greeted us with a genuine enthusiasm without being too pushy or overtly friendly. He jumped right into measuring the furniture, (a sectional) for us while moving pieces around to make sure it would fit our space. It was a totally pleasurable and quick experience and well be back soon for a bed frame!
Great experience today at the Bob’s furniture store in Freeport. The sales associate Miguel M who assisted me was very pleasant, friendly, patient and knowledgeable. I never felt rushed during my time there and walk away a happy customer. Manager Ashley was also very nice and the young lady at the entrance 👍🏽
Very humble, great dealer, has great marketing skills. I like the way he treated us and also provide us with all the options and great deals. Very nice and humble person. Had a lovely time communicating with him. Mike was incredible on the 2nd visit at store .... highly recommend !
Miguel M was great from the beginning. Welcomed us and gave us amazing hospitality. He made us feel like a friend not just a regular customer. He also gave honest, amazing advice. He made our FIRST shopping experience a pleasant one and I will definitely be coming back to purchase again because of him.
Mike was amazing at assisting us and guiding us with make decisions on furniture for our new house. We really appreciate his honest opinions and relaxed demeanor. Excited for our house to come together and Will be back !
Omg, Just had the best time at Bobs, the sales rep Andrea was patient, kind and knowledgable of the items. She made us feel like valued customers. She didnt rush us or get annoyed by us asking so many questions. To be honest we were done with Bobs furniture after dealing with there horrible treatment my the customer service phone reps, but after meeting Andrea at the freeport location we decided to give it another try. I hope bob reads this and appreciate what a great employee they have.
Albert was a wonderful, very patient and helpful salesman. He helped me find exactly what I was looking for. He was very curtious and professional and made my Bob’s experience really enjoyable. I’m so excited and I can’t wait for my new furniture to arrive. Thanks Albert, from Bob’s furniture Freeport NY, u are the best !!!
Miguel was fantastic! Helped my wife earlier today and even remembered that I would be coming in later in the day to complete the transaction…absolutely would recommend the in store experience I received.
We were extremely pleased with the service we received while purchasing a bed. Andrea was the one who helped us, she was extremely helpful, informative & sweet. She made our shopping experience way more enjoyable than it would’ve been and was really patient with explaining details. Definitely recommend this location and will be back for any of our furniture needs!! Thanks Andrea!
We worked with Paul today and he was the best kind of salesman. He introduced himself, showed us where to look for a living room set, let us find what we wanted and gently checked in with us without pressure. We took a long time to decide, but we never felt pressure from him—we were there for more than an hour!It was a pleasure to work with him and he made it easy to buy what we wanted. We were glad he got a commission from our purchase.
Amazing experience as always -thanks to the greatest salesperson Tish M. She made our remodel seamless and was very thoughtful and honest. I’ve shopped at Bobs for years with my entire family and she is the only salesperson I/We will work with! Amazing customer service! Thanks again Tish!
I was looking to purchase a new living room set and visited the Freeport store. Upon arrival I was greeted by man that wasnt so inviting, and gave us the judgmental you cant afford this store look, so I requested someone else. Andrea was friendly, patient, professional and honest. Many of the the workers facial expressions are questionable. Please ask for her if you ever visit this location. Continue to shine and keep up the GREAT work Andrea. PS. She cares about her clients.
I went there today in hopes to find a great living room set as a gift fir someone close to me and we sure did with the help of Jonny. I was fearful about some things like credit and how i would pay but he walked me through the process of payment and everything we needed to know. He was professional, quick, super nice and so helpful. I couldn’t be more happy and excited for the outcome of this experience. Thanks Jonny.
Andrea provided exceptional and +1 customer service. She is courteous, patient and practice tact. My wife and I are very pleased with her hospitality!
I ordered a tv stand in December 2020. In March 2021, having heard nothing, I called and was told it would not be ready until September. Although I, probably, should have looked for something else, but I wanted that piece. The delivery date moved to November. Today, 6 months after I ordered the piece, I was informed that it had been discontinued. I would never consider shopping here, again.
My fiancé and I came in for a mattress & bedroom set and were given great advice by Mike the sales associate. He was very upfront and honest about what would be the best fit for us and made the process very smooth for us. We will definitely be coming back for future furniture needs.
Miguel M. was so helpful with talking me through choosing the best couch option for my family. He was honest, he was patient and not pushy at all. I really appreciated the time he took with my concerns for enough seating taking into consideration the sizing of my room. I would highly recommend asking for him because he knows the merchandise and will help you make the best choice for your family.
The salesman smaller Miguel was absolutely amazing. He was kind and attentive to my needs and concerns. I would definitely recommend Bobs In Freeport, and would tell everyone to use Miguel.. Best salesmen and sales experience in a long time!!!
Associates told me that they would Install that the installers would Install a mattress protector good proof that will protect your mattress - installers come and say thats not their business. Only the mattress is. Then they wont give you a refund for the stupid protection
Dave helped my mother and I choose a daybed and dining room set on two different occasions. He was super helpful and answered any questions we had. We appreciated his knowledge and service and will definitely come back to him if we need anything else!
Mike P. Was our salesperson and he was absolutely fantastic. He helped us figure out the best payment option that was available to us and get set up with fast delivery. He was very nice & approached us as soon as we walked in and stayed with us for the duration of our stay. Highly, highly recommend!
Tish & Keith were very quick to help my husband and I. Tish immediately knew what piece I was talking about and directed us to it. The checkout process was extremely thorough and delivery was as quick as 6 days! Super happy with our experience. Will absolutely see Tish again for our future furniture needs!
Never had a better experience at a store, Greg was top notch!
I went into the freeport store because I just purchased the cora love seat and sofa and I wanted to complete the set. When I walked into the there was nobody to great the customers as they do in the carle place store. I walked around the store for 20 minutes and the employees were so busy talking amongst themselves that they totally ignored me. I walked right past them and out the door. I was ready to purchase the coffee table and end tables and the chair that went with the cora set. I will go back to the carle place store where they actually care about there customers unlike the freeport store.
Me and my husband just had the greatest experience with Craig at bobs in Freeport,NY. He gave us the best service, we were just checking for today but he made us feel like the dining table was the perfect one for our house. We are extremely happy with our purchase thanks to Craig for making this process so fast and meaningful.
Craig was awesome. He was patient and understanding when it came to price. He new his stuff on the bed and mattresses. Definitely a great experience. Second time iam buying a bed from them. Highly recommend to come see Craig.
My experience at bobs was excellent. I did not feel pressured and Andrea was great. Left alone to look but would come by whenever we needed a question asked. I formation or her opinion. I do not usuallly like sales people. I feel they are pushy but Andrea let us look ask questions with no problems. If you can help to get our chairs sooner we would appreciate that. Thank you so much for having such a great customer orientated employee.
I worked with Tish from the Freeport location and she was fantastic! She went above and behind a “normal” sales person in order to help me find and order the perfect sectional for my apartment! Would highly recommend her! I know I will gladly work with her again!
Andrea was the best salesperson I’ve ever had. She is professional, knowledgeable and so very easy to work with. I’ll be back for more purchases at Bob’s and want to only work with Andrea.
This was our first time purchasing furniture from Bobs; Andrea is amazing! She walked us through all of the pieces that fit our criteria, let us take our time in our decision, and never pushed anything on us that we didnt want.
Miguel was absolutely amazing so patient and informative with everything. I always think twice about purchasing new furniture but with his help that wasn’t even necessary Thank you for being great!! Definitely will be going back.
Andrea was amazing and very personable. She made this very large purchase not stressful at all and took the time to explain each item in detail. Would recommend her 100%!!!
The service was amazing. Miguel was such an outstanding example of professionalism, the greeting was very warm as soon as I stepped inside. The manager is a super sweet woman and Robert is very professional and warm as well. The store setup is gorgeous and I love the lounge area for coffee and cookies. There is no doubt that any future furniture needs will come directly from them 😁
Susan was absolutely amazing! She was so patient and helpful picking out pieces for three rooms in my home. She gave great advice and then helped me get credit. Nadira was also wonderful. I highly recommend visiting this store!
We came in just expecting to look around, then we met Tish! Her knowledge, expertise and patience allowed us to feel comfortable and well cared for. She was such a pleasure to work and in the future if we ever needed anything we would make sure to work with her again!
I had a great experience. Tish was a huge help. She was very patient and spent a lot of time with us helping to make the right decision for our family. I highly recommend Bob’s for any of your furniture needs.
We were recommended to this Bobs store through a friend who had a great experience and we are very happy we took her advice. The store is so neat and spacious and it was a pleasure to browse through. We had the pleasure of dealing with the sales associate Tish!! She was so helpful and knowledgeable. I would recommend her and this location to anyone shopping for furniture.
Really happy with this bobs location. So helpful and everyone Ive spoken to have been super helpful.
Miguel Mena was very helpful, very kind and he actually cares about saving you money and not just about getting the sale. He was well informed about the furniture and the material, told us how long it would most likely last and even gave us a comparison on different furniture materials. He definitely improved my furniture shopping experience!
Fantastic experience shopping for a new sofa especially with our two little ones. Quick process and excellent customer service from Andrea! She was friendly, personable and detailed in answering any questions or concerns we had. Definitely recommend!
Very happy with the shopping experience. The selection was terrific and we received outstanding assistance from Miguel B.Update November 2020This company is a nightmare and should be avoided at all costs. My furniture did not arrive as scheduled, which I learned because I called. When I asked the poor customer service person why I hadnt been informed, I was told my order likely slipped through the cracks. I tried on six different occasions to speak with the store manager, but she was always busy with another customer. After numerous attempts to speak with someone on the phone, I resorted to sending the President of Bobs an email, which he simply passed on to their customer service department. I received a call from a customer service person and was unable to answer as I was in a work meeting. I called back 30 minutes later and my call went straight to voicemail, as it did the next ten times I called over the next several days. Ultimately we cancelled our order and I filed a complaint with the Better Business Bureau. Bobs snarky required response accused me of not understanding the complexities of importing furniture. That is laughable since I work in the outdoor furniture business. Bobs completely fails to acknowledge that my issue was their absolute refusal to communicate with me, not the delay. This organization is rotten from the head down. My experience was with their store in Desert Ridge in Phoenix, but expect the same awful treatment at all their stores.
Did not expect things to go so smoothly, but Tish did a spectacular job of giving my girlfriend and myself all of the information we needed to get the couch we deserved! I would definitely recommended this exact store to a friend. Also ask for Tish, she is an outstanding salesperson!!! 100% my favortire furniture store in Long Island!
My experienced at bobs was great!Jonny helped my family and I the minute we walked into the store. He very patient,respectful and helpful. We took about two hours but he was completely patient and understand and explained every little detail. Thank you so much for all your help and patience.
I went in to Bobs looking to furnish my moms entire apartment and was helped by Paul. He was extremely patient and personable and helped us make her apartment come together seamlessly. We were looking for a lot of pieces of furniture and were able to get everything we were looking for. Highly recommend shopping with him, especially if you need help picking out many items and receiving various recommendations!
Went in looking for a dining room table. The sales associate Dave helped us and made the process so much easier! Definitely will be going back and asking for him again in the future.
Andrea was very helpful and was a pleasure working with her. As soon I walked in the door . Her smile was so welcoming, I felt welcome and my visit went smoothly. I highly recommend her to anyone who needs furniture she will give you Quality Service with a Smile. I’m a Very Satisfied Customer! Andrea for Employee Of The Year !!!
Albert and the Bobs staff were very diligent in greeting all guests coming through their doors. We were greeted and directed to the desired location of the store in a matter of seconds. Albert was very patient and laid back with my family and I. He allowed us to discuss amongst ourselves after sharing his knowledge on the product. He was exceptional and treated us in an utmost professional manner, thank you!
Very nice customer service. Dave was quick to greet e when I entered the store & was very helpful & nice. The manager John was very nice & funny. The young woman Brittney in the Acceptance now department was friendly and explained everything to me for me to understand. Chantelle in the office was nice as well & picked a delivery date that worked with my schedule. I recommend this branch to anyone who is looking for great customer service.
My girlfriend and I were graciously helped by Albert on 01/07/21 and he was excellent and precise with his customer service and knowledge. I’d come back for his assistance for any type of furniture and I highly recommend everybody else do the same!
Had an unexpected problem with our bed and went to Bobs Discount to look for a new mattress. Dave helped us out. He was extremely helpful, very informative and very patient. The entire time he helped us he had a smile on his face and not once did we feel rushed or unwanted there. He gave us his recommendation and turns out it was amazing because my husband and I are in love with our new bed. We will definitely return to Bobs Discount and ask for Dave for any future purchases for our home.The location was clean and spacious. The displays were neat and each had its own little space without any interference from other displays. A very comfortable place to shop. And the bathrooms were clean! Which is always a plus!
I had a great experience in Bobs Freeport!, I was helped by Trish M. I fully recommend her if you’re planning to go there!!! She’s so sweet and cares about the costumers but most importantly gets the job done quickly and efficiently!, please ask for her when you go there. Lovely experience!
We had an absolutely wonderful experience!! Craig was wonderful and helped us buy a beautiful rug! I really appreciate the way they worked with us and didn’t rush us while trying to decide. The manager was also wonderful and greeted us warmly. I will surely come back!
Thank you Mark for helping my husband and I with choosing the right sectional for our living room! You were very informative, funny and answered our questions with patience. I like shopping at this location because it is always clean, there is always someone there to help, and they have a world class post purchase customer service team. I highly recommend this location and will continue to shop there for any future furniture needs.
Tish was super friendly and helpful. I didn’t feel any pressure to make any purchases and had such a wonderful experience. This was my first time furniture shopping on my own and I can’t explain how comforting it was to have someone who genuinely wanted to help me. The manager Godwin was super friendly as well and came over to introduce himself and speak with me and make sure everything was ok. Such a great experience. Thanks guys :)
I went to Bobs to get a chest and Tish approached me and asked how she could help. she was great during my stay. she is a great sales rep. Thanks for your help and great service.
We were greeted at the door by having our temperatures taken. This was very positive for us. We were immediately approached by Craig. We told him what we were looking for, and he was very helpful. We think we will be very happy with our purchase!
Had a Great experience at Bobs! My salesman Dave was absolutely amazing! Very informative and helpful. He took his time and did not rush me. Definitely would recommend to others.
Andrea was awesome!!! She was very hospitable, knowledgeable and helpful. She showed me many mattresses and helped me pick out the best one for my price, comfort and needs. She made the mattress buying experience wonderful.
I had the representative Tish! She was excellent! I had an idea of what I wanted, she showed me other options, but did not push me to buy something I was not interested in. Very friendly! Great service! Happy customer!
We had a wonderful experience with Miguel!!! I would come back to buy furniture from him everyday if I could. Helpful and efficient! Couldn’t ask for for a smoother easier process. Thank you Miguel!!!!
Albert was very helpful and well informed. He took all the time we needed and was very patient. We were able to make decisions for today’s purchase and walk away with information and ideas for future purchases. We will definitely be seeing him again at Bob’s. I’m happy to say it was a happy experience start to finish. Not easily come by these days. Very satisfied customers.
We came in for a living room set. Our salesperson Michael was extremely helpful and not pushy or overbearing in any way, which we appreciated. He was hospitable and offered us coffee and these brand new butter cookies they have which are brand new and delicious :) The whole experience was great from start to finish; highly recommend!!
Miguel M is very helpful and accommodating. I bought my wife a dining room & bar set, I was in and out within 10 to 15 minutes. When I came back 2 pay off the remaining balance, he knew exactly who I was even though its been 3 weeks since I first met him. For young guy he makes you feel very comfortable and at ease during your shopping experience. Highly recommended!
I visited the Freeport Bob’s on 11/15 to purchase a bedroom set for my mother. I was immediately greeted by Jonny O inquiring if I needed assistance. He proceeded to listen to what I needed and made recommendations accordingly. He wasn’t pushy, which I appreciated. I’ve visited other furniture stores and did not have a good experience at all. Jonny was efficient and knowledgeable. In the end he sold me the perfect set for my mother with all the bells and whistles. I left a very happy customer, so much so that I returned on 11/18 to look for furniture for my husband and myself. I specifically requested Jonny’s assistance and once again he did not disappoint. My husband and I came in literally 15 minutes till closing time. We weren’t rushed or told that we had to hurry. Jonny provided great service and was patient once again. We ended up leaving with a new bed set and sectional. I’ll highly recommend coming back to Freeport Bob’s and ask for Jonny. The service was phenomenal. And big shout out to the manager Kevin who was friendly and also helpful.
Great prices but horrible on delivery. They email you today with one time and then on the same day change the appointment. Then hurry you to get home as if they controlling your working hours. Then it’s a whole other issue to get them to return for set up. The whole delivery system is a mess
Customer service was phenomenal. The sales associate was helpful and pleasant. I would recommend Bob’s furniture of Freeport . Sales associate Dave handled us and made arrangements for the perfect delivery date.Thank youEdith & Victor Young
March 18 went to Bobs to buy a mattress with foundation the service was excellent Andrea was very welcoming. she made me feel at home and she definitely helped me made the better and right choice thanks again Andrea keep up the excellent work.
Customer service was excellent, went in store and was greeted by the store manager Nadira. Susan was our saleswoman she was extremely helpful and stayed with us every step of the way . She was available to answer all of our questions regarding dimensions and anything else we needed. She allowed us to feel everything out and to take our time. She assisted us with obtaining the delivery date of our choice as well as making the necessary changes required to fit our home. Best customer service to date. Please visit Bobs and ask for Susan she is amazing.
Francisco was extremely helpful. He was patient, attentive and have us our space while he was within distance if we have any questions. Also Adam was very helpful along with the manager Nadira who assisted with the with the financing. Great location and excellent customer service. Highly recommended
My wife Tiffany and I came in to really look and see what bedroom sets were available and what caught our eyes. Andrea(sales rep) showed us several options and even broke down to a science the benefits of different bedtops, protectors as well as the furniture finishes. We didnt feel any pressure to purchase but were so pleased by the experience that we sealed the deal. Professionalism + expert knowledge = closed deal.Andrea...awesome sauce!!!
Amazing experience buying a sleeper sectional. Craig was a amazing salesperson. Never pushed us to make a decision and explained the features of the sofa very well. Joan is an awesome manager and full of energy. I defentily feel like I made great decision of shopping here.
Great customer service. Marc was my salesman. He allowed us to make decisions based on our needs and preference and didn’t stop until we found what was best for us (we bought a sectional couch set and bed) and he wasn’t pushy at all, unlike other salesmen I’ve met which made our first time furniture shopping experience enjoyable. The store manager was great as well, but I don’t remember his name!
Dave R. Was a very helpful salesman. Showed me all beds that were available in the product that I was interested in. Did not try to up sell me. Spend a lot of time with me and was very pleasant. Highly recommend using Dave if you’re into a relax buying experience.
Keith was fantastic. Completely knowledgeable and not pushy at all. Patient and answered all our questions. Transaction was flawless. Godwin, the manager was pleasant as well. The store is clean...coffee was fresh. Thank you for a seamless transaction.
Went in and had the pleasure of dealing with Dave R. From his welcome upon arrival to the store to the presentation of the merchandise, this guy is a true professional!! Definitely was more concerned with us envisioning our future set up and loving it. He also took care of the financing which we got done in a breeze. Working in the automotive industry, I know how hard customer service CAN BE, but Dave never lost his patience with my wife and I and made sure we left HAPPY! We found our new furniture store literally 5 minutes from the house, Once again thank you Dave R!
I have purchased many pieces from Bobs mainly because of how you are treated. The sales people at Freeport are courteous. Keith and Sue made the choosing and ordering process less stressful. The manager John also came over and reviewed the whole order and options with me. The day of the delivery the gentleman were pleasant and worked quickly. They ensured they left everything in working condition, carted the packaging and cleaned up before they left.Overall another great experience.
I visited Bobs in Freeport for an issue with my furniture. Anthony helped me resolve my issue. He gave excellent service and made what I thought was going to be a stressful visit into a smooth and helpful experience.
Albert is an amazing salesman. Well verse in his work and the products he sells. I came in to spend $400 and the end result was me spending $1500. The managers Nadira and Godwin were also excellent! It was like buying with family. I am not easy to convince but I do know what I need. Great experience! 👍🏿👍🏿
Albert and Nadira were knowledgeable about the products and very friendly. We will definitely shop here again and tell others to do the same. We love bobs !We had to return the couch because it didnt fit and Albert was so helpful again. He had made our shipping experience excellence.
My experience at this store was nothing short of amazing. Mike P. Got me the best deals and they gave me a credit increase on the spot. Godwin the manager was super supportive of his workers and very helpful when there was an issue with my charge card. I got 2 sofas and a dining set for a reasonable price. I will continue to shop here at a new homeowner. THANK YOU to the Freeport location.
Danny is the most amazing sales person I’ve come to encounter! I told him what I wanted and made the entire process smooth and quick. He was very patient and informative. Overall, a great experience !
Went in asking for specific weight capability. Salesman showed me a bunch, all of which he said fit my request. I made my purchase and left. Looking online later to show my wife, the specs did not meet my weight capability. I now will go back tomorrow to cancel the order. I hope that salesman is not there so he does not get commission on new one.
The second I got into Bob’s I was welcomed by Michael. He was helpful with my search for a Twin bed for my daughter, and within a few minutes I was set up with my delivery. The service was efficient and friendly! Thank you Michael for making my purchase easy.
Albert delivered excellent client service. Hes knowledgeable and was very pleasant to work with. His expertise was instrumental in helping us achieve what we came out for. Thanks Albert. We very much appreciated your support.
They were the best ever. They helped us so much the service was so amazing. I wish anyone that needs furniture to come here and speak to Mark, Miguel and the manager Kevin they were so helpful and patient with us. Thanks guys for remarkable service.
The sales person was so nice. She spent a lot of time with me and even got me a cup of water when I said I was thirsty.
Total reviews rating 4.9
199 Reviews for Bobs Discount Furniture and Mattress Store 2023:
Review №1
2022-02-27We had a great experience purchasing at Bobs. The staff greet us as we were walking into the store and helped us find what we needed. They didnt try to rush us when we were deciding what kind of furniture... it was a very pleasant shopping experience. The prices are very reasonable and quañity is good.
Review №2
2022-05-04Nice clean Display of Furniture. Salesman Mike pleasant person to talk to and helpful made suggestions when proposed with an odd request on chairs or bench. Reasonably priced merchandise. Also helped me purchase an inexpensive dining set for my young Daughter. Thank you. 😊
Review №3
2022-07-02Austin was Awesome! I found what I wanted. Went home and remeasured and needed to change a few things. No problems. EZ Peezy. The manager that reviewed the sale helped to explain why I may want goof proof for 2 of the pieces. No pressure. I cant wait to get my new living and dining room on the delivery date that worked for me. A+ gentlemen.
Review №4
2022-06-13Amazing shopping experience! Jonny made it so easy to pick my couch for my first apartment! He was so knowledgeable! The store was very clean and the rest of the staff was very friendly too! Will definitely be coming back!
Review №5
2022-05-17Our salesperson Andrea Bell said hello and introduced herself as we walked in. She gave us a layout of Bob’s Furniture in Freeport. She came to us when we were near the furniture we were interested in and gave more details about the Forte and it’s availability. She also told us about mattresses and other items available at the store. Andrea is very knowledgeable about financing options. Her manager Nadira also came by and said hello. Loved their customer service. Will definitely come back again.
Review №6
2022-07-13Dave is very helpful and knowledgeable. We purchased a sofa and he was very patient with us. He definitely made sure he got the correct answers to all our questions. I recommend this place and want to refer Dave.
Review №7
2022-06-06My Sales Associate, Allan Potter was knowledgeable and competent. He listened to my needs and directed me towards merchandise that were within my needs and price. The Store Manager, Naira was available to greet and welcome me.
Review №8
2022-05-15Johnny was very friendly and helpful. He did not push us to buy anything. He was ready with answers to help us make a decision. We enjoyed the time at the store, specially the coffee.
Review №9
2022-07-07I would like to acknowledge Kevin, the manager at bobs on Freeport, he is a true example of how to treat customers, my mother moved to a new location and ordered a bedroom set from bobs, well the time of delivery was mixed up and my elderly mother was not going to receive her furniture before she moved in, I call and expressed my concern, and Kevin navigated the situation with care and respect. My mother received her furniture on time. Kevin went above and beyond, true customer service! I hope he and his staff will get acknowledge in this matter!
Review №10
2020-06-17Couldn’t visit the stores and needed furniture quickly so shopped online. The photos were very detailed and representative of everything I was interested in. I purchased a bedroom and living room without every having seen in person and was extremely happy with the results. The many online reviews were also helpful and reassuring that buying online worked. The delivery process was also very positive. The prices can’t be beat and you ll likely get more then you expected too