Delivery
Yes
Bobs Discount Furniture and Mattress Store in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Planning
Quick visit
Yes
Payments
Credit cards
Yes
Phone: +1 929-473-2330
Site: http://www.mybobs.com/stores/new...
Site: http://www.mybobs.com/stores/new...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Bobs Discount Furniture and Mattress Store in other cities:
Comments (165)
Excellent customer service. Delivery of furniture was early in the day. The crew were very polite and caring about my happiness with delivery experience . I will order from Bobs again:)
Bought a couch, the arm of the couch broke within the first month of normal use. They suggested a credit card for monthly payments, the company they suggested was horrible and tried to charge me an extra $300. I was able to talk them back down to the original price after an hour of conversations, but they would not acknowledge the payments I already made on the couch. (3 months of payments) Meaning the total I paid for this couch cost me $100 more then agreed to in the store. Its not a huge amount of money but I felt taken advantage of with this whole process. I will never buy furniture from them again.
Everyone here was very helpful. I was in and out within 30 minutes. Thes best part is my new couch is being delivered next week! This was my first bobs purchase and it will not be my last.
I had a broken leg on the new couch I bought. Customer service was great even though it took a while to get my issue resolved. The representative, Christina, that helped me worked very hard to resolve my issue and got everything taken care of for me. I wish I could give her 10 stars. Thanks Christina for all your help!!!!
The store is small but it has a good selection. Alpha was the person who assisted us. Alpha is amazing. He was patience and knowledgeable of each item we asked about. We definitely coming back to this store.
Danny was the sale man I met last week when I was just window shopping. When I returned to the store for a purchase he was most helpful and accommodating to the needs of my friend. Hopefully she will have her recliner by Friday
The worst experience since day one, nothing but delays on orders, recliner I purchased broke within 2 days of use & they refused to give me a refund. I was stuck with a store credit & forced to order other items from them that I would not have if I was given a refund. The quality of the furniture for the price paid is lacking & they do not bend policy to accommodate the customer. I will never buy nor recommend Bobs furniture in the future !
My boyfriend and I had an excellent time picking out a couch, chair, and storage ottoman with Kenny in the Staten Island location. He was patient and gave us options! Would highly recommend!
Nick S, was by far one of the greats consultants that I’ve ever met with. I work in sales and he was outstanding with his patience and all the options he provided us. If you ever go to this location make sure you speak to Nick!
The 2 girls at the cashier not helpful orInterested in assisting customers. Both asked meTo go to the other girl. One girls saw me comingTo her and went to bathroom twice. So I decided to wait tillShe returns which she never expected. No smileNotFriendly
Very smooth experience. Super friendly and very knowledgeable of the furniture. Will definitely return to this store if I need anything else.
My wife and I went to Bobs on Staten Island yesterday. Our salesman was Greg who gave us just the right amount of help, not at all pushy, but there when we needed him. We purchased a 3 piece sectional for our basement, the price was right. Stand by for delivery and durability reviews!
Alpha S., a Sales Associates help us in a professional manner and tried to offer us the best deal, even when we only wanted a sofa. Many places we visited before did not care about our needs, I guess because we only wanted to buy a sofa, not a complete living room furniture. But Alpha treat us like we were an important customer even when we was to going to spend less. Great service.
Its sad. We had a great experience with our first purchase. Then on the second, our coffee table got delayed from October to November to December to now February. We wanted it before the Christmas and the salesman guaranteed us that it will come before thanksgiving. We were reasonable and asked for a different table or for a discount on another table. Then they started to become rude. Therefore, cancelled our never delivering coffee table. Very poor customer care. Will never come back and will never recommend anyone for Bobs. Disappointed!
Great customer service by Gregg(salesman)He was professional, kind, courteous and there was no pressure by him at all. Let us look at our leisure and only did he speak with us was when we needed questions answered!! Would recommend Bob’s furniture on Richmond ave in Staten Island ny
Freddy Baez was a pleasure to work with. His level of service and professionalism was outstanding. Couldn’t have asked for a better salesman. Job well done. Keep up the good work.
Pleasant no pressure experienced. Nick was helpful and patient as we were just starting out evaluating possible recliner options. We did buy a sturdy dining chair.
I had a issue with delivery timing and mi items, Keith was very helpful and on top of it. Overall I always buy with BOB’S and I have always been happy.Unfortunately with the pandemic orders and deliveries have been an issue everywhere.
I purchased a bedroom set at the Staten Island store. The staff was very attentive and knowledgeable of the product. The furniture was in stock to be delivered in 3 days. All in all, it was a nice experience.
Nick was Extremely thorough, patient and kind. He walk me through several purchasing options, and mattress and bed choices. I appreciate his help in picking up my new bedroom set and will be back to purchase more items!
I walked into Bob’s and was greeted by Keith. He was very friendly and knowledgeable. He guided us in the right direction and I was very happy. Very excited and waiting for our furniture delivery to arrive.
Even though we didnt find the items we wanted, we did enjoy browsing the store. Our only wish was that they had a bigger showroom.The salesman was very polite and had some great suggestions.
Great team. Great customer service! I went back in after an initial concern. Immediate assistance was given...and it was fantastic. Danielle O in the back is sweet and quick to be sure youre taken care of. Amber B is happy to help, patient while you think things over, and focuses on the details you should know when making a furniture purchase.Thanks again to the Bobs Team of Staten Island. We will be back !
I had such a wonderful time shopping at this place and the sales man Nick was absolutely such a gentleman. Love this store is awesome.
Stacy R was the best. She helped me pick out the perfect dining room set and kitchenette.
Sales representative Keith was extremely helpful, knowledgeable and ProfessionalI explained what I was looking for and he immediately brought me to exactly what I was looking forThe stores atmosphere was pleasant and all staff members were friendly and courteous
Bought bed frame,used it for 11 months and the it collapse, contacted bob discount all I got was to contact the insurance company even though it was still under manufactural warranty.Contacted goof(guardian insurance) and I am yet to get a response from them.
Nick was great once we stepped through the doors. Really took his time helping us and gave us every detail we needed to know ! Thank you !!
Exceptional customer service, great store layout with quality merchandise. From the moment I walked into the store I was greeted by an associate and felt welcomed!
This place was really good I went to other places no one wants to be bothered I had to struggle to get them and get involved over here the girl went out of her way sat with me until she helped me find exactly what I want help me find a reasonable price bed didnt try to sell me something expensive it was a really good experience at the store
I handle everything by phone, and the person whom helped me was very good. I was able to purchase exactly everything I needed with that 1 call.
I was expecting to pay $3,500 for a sectional I seen on their website but wound up paying $4,800 for a different sectional because I was told that the sectional I wanted was discontinued and now all they sell is the Sofa and Loveseat. I would like to know why would this company advertise merchandise on their website that they no longer sell? Isnt that illegal? Bait and switch? I dont know. I wonder what wouldve happened if I ordered the sectional I wanted online.
The representative was very knowledgeable, professional, polite and cheerful 😀. It was a pleasure doing business with her.Thank you Maryann!
I don’t usually write reviews, however, the service that I received at Bob’s located in Staten Island was exceptional and left me feeling as if it was the least that I could do. In short, my experience was wonderful. The manager and staff were extremely helpful and In the end, I purchased the Luxe living room set, a matching dining room set and a fireplace. I honestly could not be happier!!! If you’re in the market for furniture, I highly recommend this location.
I needed a new sleeper sofa so went to the new Bob’s showroom near me..The salesperson who greeted me, Alpha, was wonderful..He showed me the sofa I had seen and a few others. He was so patient (I kept texting my daughter throughout my visit to help with the decision.). I hate furniture shopping because I always feel so pressured and confused. Alpha explained everything thoroughly, explaining all of my options and stood back to let me make my decisions. It was a pressure free worry free experience because of the professionalism of the sales person, Alpha. I had never bought anything from Bob’s before, but I will certainly buy other pieces from Bob’s in the future. Excellent customer service.
Purchased a couch from Bobs, and it broke within a year after normal use. After Goof Proof refused to cover the accidental damage, I entered this store further attempt to get the couch repaired. The salesman stated that the couch I own is no longer produced, and they would instead offer me store credit. I was appreciative and happy, accepted the credit, and decided to use the credit on a loveseat. They delivered the loveseat shortly after.More than a month later, I get a call: the manager stated that they had made a mistake, and failed to notify me that a credit means that they would have to remove the old couch. They stated that they now needed to come and pick up one of the two couches. One salesman, one manager, and two delivery men all were under the impression that they would be simply dropping off a new couch. Despite acknowledgment of THEIR mistake, I am being harassed and threatened with people showing up at my house.Do NOT bother with this store or their staff. They will tell you what you want to hear and then you will pay the price down the line. Not to mention that their furniture is cheap, poorly made, and will almost certainly fail within a short time period.
The customer service was excellent, the gentleman who helped me was Bruce. Thank you Bruce for making it so easy
The service was nothing less than amazing. From the moment we walked in to the moment our purchase was complete our rep alpha made sure we left with no unanswered questions. Anything he did not know off the top of his head he made sure he found out and he actually helped my vision come to life as far as placement for the furniture. Definitely recommend Bob’s furniture the goof proof option was amazing and the furniture as well as the mattresses were great prices and of quality furniture.
We had a great experience. The staff was very helpful and made buying our bed an easy and satisfying adventure. I would highly recommend Bob’s Discount Furniture to our family and friends!
Laura S. went above and beyond to help me furnish my new apartment. She was patient, helpful and knowledgeable about the furniture they sold. She worked with me to finance my purchases, and made sure that I was in love with everything I ordered before I left. I left happy and confident and I cant wait to use my new beautiful furniture. The price and quality is the best in Staten Island.
Came here about a month ago to check out some furniture but I wasn’t ready to buy yet because the floor needed to be done first. Met with the sales associate Amber who was extremely friendly, helpful and knowledgeable. Came back today to finally make my purchase and made sure to meet with Amber again. Great experience overall appreciate all the time Amber took to help me get what I needed.
This is a review of Salesperson Freddy B. On Labor Day 2021 my wife and I entered the Bob’s Discount Store on Richmond Ave Staten Island.We were met by salesperson Freddy B.We already had in mind what item we had wanted.Freddy B intently listened to what we were looking for. He explained the product (Full Size Hybrid Mattress) along with various options.Based upon his knowledge of the product and his recommendations we made our purchase.Freddy B. Made the experience friendly and pleasurable without any “pressure sales”Looking forward to our new purchase. Freddy is most certainly an asset to Bobs Furniture
I went to bobs on Staten Island since I just recently bought a house and had no furniture whatsoever! Tyler was so attentive and helpful. He worked with me and helped me pick out exactly what I wanted even when I was being a little difficult because I’m picky! He worked with me, helped me and got me exactly what I wanted. My delivery date was very far for my bedroom set but as I said tyler is the best and he was on top of it! He gave me updates of when it would be available and got me the soonest possible date it would arrive. I finally got my bedroom set and couldn’t be happier. Tyler even checked on me a day later to see if I was satisfied. He knows customer service and what he’s doing. If I need anything else I hope he’s there to help me!!
I love Bobs and have bought several items from them online. Today I went into the new Staten Island store looking for a new couch and was greeted right away by Amber. She was great, easy to talk to and answered all questions and I walked out with a new recliner as well. So if you ever in the area ask for Amber
Experience was very friendly and relaxed , we did not feel pressured by a sales rep and we did end up making a choice to purchase! Thank you
I want to compliment your sales associate associate, Amber. She is courteous, professional & very knowledgeable about your stock. I was shopping in your Staten Island store recently with my friend, Liz Kelly & she addressed all of our concerns before making purchases. She made our shopping experience very pleasant. She is a true asset to your store.
The best experience hands down from the minute myself and family walked through the door and greeted by the front staff to meeting Daniel who was waiting at the front to introduce himself and help us find what we were looking for. Daniel made us feel at home and comfortable, professional, knowledgeable and at the same time down to earth and considerate of our needs. Those needs being an adjustable bed and mattress for my father who I care for, also an automatic lift recliner. My teenage daughter also needed a new bed. Daniel walked us through all the options all the while keeping our Individual needs in mind, from the comfort for my daughter to the safety for my dad. Also then expediting a smooth and convenient delivery process. Furthermore, Daniel introduced all financial/payment options to me including Acima lease to own option. The employees at Acima who are on site in store which was very convenient were also beyond professional, knowledgeable and made my experience a quick no nonsense smooth and stress free process. I am a prior Bobs customer over the years, I have in more recent years purchased elsewhere. However, I’ve got to say, I am pleased with the new Staten Island location and all of its employees and management I’ve met today 3/4/21. I will be coming back to see Daniel for any of my furniture needs and will be recommending him and the Staten Island Bobs to my friends and family. We are looking forward to our delivery 😀
The salesman Nick was extremely helpful courteous and he wasn’t pushy and he got the sale
Keith our sales rep was a true blessing. he went above and beyond his duty to provide us excellent customer service and make sure all our home furnishing needs were met. Especially during this pandemic. Great job Keith!!
Great experience with Nick S! Hes funny, accomodating, and was able to show us a number of options to fit our color scheme. Cant wait to shop at Bobs again!
Daniel was a great sales associate to work with! he was very clear and helpful about all the items i picked and answered all my questions. the store itself is very nice! would definitely go back !
Ordered furniture because my daughter found pieces she really liked. One piece came fairly quickly, second took a month and a half and arrived damaged, and the third has not come yet. The first customer service person I spoke to was not helpful. Went to the store and it was closed but with associates inside even though they were supposed to be open. Had a text conversation with another customer service associate and I’m finally getting the damaged pieces replaced and moved up delivery for the third piece. I will not shop at Bob’s again.
James helped us and he didn’t rush us through discussing different options and nothing felt like a forced add on just to add to the bill. He was very helpful and very nice.
This is the worst furniture purchasing experience I’ve ever had. They were extremely backed up with deliveries and stock, when my bed set finally came it was missing a piece that they weren’t going to tell me about. I had to go to the store and speak with the manager who couldn’t care less about it in which he stated it appeared to have broken in the warehouse and they didn’t communicate that to them.. like really? So i asked when will it be delivered snd he stated he set s delivery date for the following week. The following week & day gets here, i call out if work & guess what? No delivery. I AGAIN went to the store, spoke with the manager who couldn’t care less and said the date was never set. What do you mean??? I was so annoyed over how much the manager didn’t care and set a new delivery date. The dresser eventually gets delivered and mind you i still don’t have my mattress, we ordered the whole bedroom set new mattress and all. The representative that helped us called and stated they had a delivery date for the mattress the following week, i missed the called so when i called back in half hour, he stated the delivery dates were taken & now i have to wait until may. Okay.. fine. So now as if we haven’t been through enough with this place, the mattress finally gets here and the delivery people asked where our foundation / box spring was.. I’m like they never sold us one. WITH ALL THE STUFF WE BOUGHT THEY DID NOT INCLUDE A FREAKING FOUNDATION LIKE ARE YOU KIDDING ME. So i went BACK to the store, spoke with the manager, Remember him? Who doesn’t care? Yea well as if he didn’t care less before he didn’t even handle the situation he referred me to the sales specialist that sold me the set and mattress who Ofcourse did nothing to accommodate me. If zero stars was a rating i would have went with that. Highly unsatisfied
Phone called in for information on shipping and inquiry for a daybed with trundle and was grateful to get Freddy on the line. He shared all available options and answered all my questions. He was informative and honest. Thank you ⭐⭐⭐⭐⭐
A great experience all around. Good furniture at great prices.
We went to Bobs to find a sofa bed and had the absolute best experience! Freddy was very informative, friendly, knowledgeable of products and helped us pick out the best one for us! Best experience Ive had at a furniture store by far.
This was our first time shopping at Bobs at the new location in Staten Island, Nick S. was our sales rep and he was incredible. He wasn’t pushy and he let us shop around before we decided what to buy. He was very knowledgeable and also showed us all the cool features of the furniture we chose. When you shop at this location make sure you see Nick S.
Went into the new Bob’s Furniture store in Staten Island and everyone us super friendly. I was greeted by Kieth at the door and the associate that helped me was Alpha. He’s the best. Go visit him. Super patient guy. I walked in not knowing what I wanted and helped me through it all. Thank you Alpha and thank you Bob’s.
I don’t usually write reviews but had to with this experience went to bobs on Staten Island to buy a dinette set for my house. I was put with the guy nick savoca there and he was awesome had every answer to every question, very patient and was honestly one of the most helpful salesman I have had. thank you so much and I will definitely be back when we make the move !!!!
I was extremely happy with my experience at BOBs. I was only looking honestly but left a customer. I was able to find something that matched my overall look but was also comfortable. Nick was extremely helpful in showing me all the great options and securing my Luxe sectional and mattresses for my daughters and still found moments to be sweet to my rambunctious 4 year old. Bobs has great functional furniture and amazing customer service.
Jemima was so incredibly helpful. She was extremely patient, and walked my mom and I through every option that worked within our budget and requirements. We left extremely happy with a beautiful new bed, mattress and box spring. She is definitely an asset to the Staten Island team! We will definitely be back specifically for Jemima’s help. Thank you! :) 💗
We bought bed at Bobs and worked with Howard. He was extremely knowledgeable on all the products and really helped us with the financing. We are happy with our purchase.
I spoke to Nick in the Staten Island store, he gave me a great customer customer experience at a price no one could beat! Thank you Nick!
To say about this store there are friendly. The sales rep I recommend is John R. He went above and beyond making sure that with a mattress and bedroom set that I wanted and in the end. I am satisfied with my purchase. I am glad John R help me because he was friendly, very helpful and straightforward.
Very happy overall with my experience. Freddy was helpful and answered all my questions.
My couch delivery was FAST and affordable ! I ordered it that Tuesday and received the couch delivered to my house by Friday . This is rare in these covid times ( i ordered a couch from Ashleys and after THREE MONTHS of waiting i canceled the order) .My only issue is that trying to get in touch with customer service in this place is ridiculous . When you call the local number they route you to a call center out of the country and those associates have to communicate with the store and half the time they don’t even answer them . So most of your time is spent on hold while the associate communicates with the team at the local store. I tried to return a missed call to schedule my delivery and it honestly would have been resolved in less time if I had driven to the store and back!
Howard was very helpful and friendly! Excited about my Furniture purchase.
Great browsing experience. I wasnt stalked or rushed. Didnt buy anything
Came in to get a sleeper sofa and desk to transform an extra room at my parents house. Howard greeted us at the door and was so sweet and helpful as we browsed and checked out our options. He was transparent about delivery time and wait. He got us in and out and on our way In less than 45 minutes. If you come to the location be sure to ask for Howard!
I been waiting years for Bobs to come to Staten Island! So glad they finally opened a store here. Keith was awesome and very helpful. He was able to answer every question I had about sizing and insurance coverages. I will absolutely be back.
Great service. Sales person was very knowledgeable and courteous.
Keith was absolutely great with answering our questions and helping us walk out of the store completely happy with our purchase. When you go there, ask for Keith!!!
I’m so glad BOB’s on Staten Island. It’s very convenient now. The staff is excellent, always there and willing to help with a smile. Nick was ab excellent salesman. He stayed with me for the duration of my stay giving me undivided attention assisted with making decision and very patient. I will always be a BOB’s girl just because of the service alone.
Working with Justin, manager at Bob’s in Staten Island and Danial was an absolute pleasure. They were extremely patient, and most importantly professional. They answer all my questions, and I would highly recommend them.
I purchased a sofa online after confirming with a representative that the item was temporarily out of stock and would be available by July. Item is Avenue Sofa. After more than 2 months waiting, a Bobs representative from the Staten island location notified me that the item has been discontinued. So as you can see Bobs is a mess and they have no control as to what they have in their inventory. Ive just wasted 2 months waiting for a piece of furniture that will never arrive.
Kristen C. at the new Bob’s Furniture in Staten Island was beyond helpful!! I was able to get a bed frame, dresser, night table, mattress and a couch! She answered all my questions and made my first purchase smooth and easy. I can’t thank her enough!
Item i was looking for 2 to 3 month delivery.Looking at your response Ive seen a house built in less then 2 to 3 months. So your delivery is the hold up i see is it that you get your furniture from over seas. Built for pennys on the dollar. If thats so I will only by American.
I didn’t get the furniture yet but I was very pleased with the customer service, the prices, and the ease of shopping here.
Arrived way ahead of time I like that very polite and fast
Howard was great on providing all we needed to buy
We had a great experience purchasing a new couch. We were helped by nick and he was awesome! Would recommend ordering from them again!
Talk to Annie she’s so articulate and patience with explaining details on the furniture and important facts you need to know. Overall a nice experience in bobs furniture.
Great prices! Great furniture! And great great customer service. We bought a couch…and will be shopping here for the rest of our furniture
Made a purchase on 4/16/21 was told loveseat was on back till late May early June. Email after email telling me mid June, late June and now early July. Went to the store for a refund then told the cash I PAID with I would get in A CHECK 7-10 BUSINESS DAYS!!!! Never again will I purchase from this store ever again!!!!!
Freddy at the Staten Island location is very helpful, kind, and honest. Highly recommend.
The sales man I had was great I told him what I wanted he was straight up with me and said it was not in stock and than I picked out another one and it was in stock and said the one I wanted was not worth it and than he helped me out with a new mattress,I give Greg the highest respect for not having me buy something I wont be happy with
Working with Keith Hegdal was a pleasure. No pressure. Very professional and knowledgeable.I will recommend Keith and Bob’s to all my family and friends!!
Great customer service, I forgot the name of the gentleman who helped me but I went in there to look and ending up leaving with beds lol. He was great and friendly and made the shopping experience great.
Freddy was patient and worked with my wife and I to find the best deal that we both were happy with. Premium experience!
Great service and very knowledgeable about all pieces in store as well as online. Thanks to Nick great sales person. Will definitely be back.
Do Not buy anything from Bobs disposable Junk Furniture store. The only thing this company is good at is polluting the earth with all of the garbage Furniture they sell that ends up in a landfill after a year!!!
Daniel has great service and was excellent in explaining all details to me and my husband. Looking forward to receiving my new furniture
Danny from Staten Island store was great I purchasedgoof proof for protection and white glove delivery very pleased they bring my couches in two days in love already
Nick S.was knowledgable and helpful. Great experience.
Freddie was an amazing salesman….he listens to what you want & makes shopping a comfortable and stres free experience.Thank you Freddie.
Stacy was an absolute pleasure to work with. No hassles at all. Like being with a family member.
Howard the sales gentleman was awesome and very knowledgeable on all the pieces in the showroom. My husband and I are very happy with the service.
Great service, quality furniture at a good price.
Wonderful place great merchandise. Ask for john R. His one of the best at customer service skills and salesmen. His patient as well.
Excellent staff. Took the time to look up something extra for me. Nick was great, very helpful
Nick S from Bob’s Staten Island was super helpful and made the experience even better!
Nick S. At the new Staten Island store was very knowledgeable and helpful. We are looking forward to our new living room furniture.
Salesperson Gabriele was knowledgeable, accommodating and so professionally friendly , will be shopping at this store in the near future .
Tyler was very helpful with my order my couch arrieved on time and he let me know when I can expect my chairs.
Was a very good experience the sale agent was very helpful and efficient with me I will recommend to my friend thank you
Salesman Walter was very professional and helpful
Had an issue with a recent purchase got a sorry you have to speak to customer service on the phone Not what I expected
Very friendly and comfortable to talk to and gave very good detail about everything u need
Super friendly staff, great finds & prices
Why the 2 and a half months delivery date?? I even paid extra for the employees to put the items I ordered together.. to make it worse your store location is only 5 miles away..☹️☹️
Great experience and staff was very friendly!!!
My Sales guy was Howard he was amazing non pushy got us to buy matress and sofa
Amazing people at bobs. Go see Freddy B. He takes his time with people an makes sure you make the right decisions.
Selection was fast and easy getting product in 3 days.Salesman Keith was amazing and knowledgeable and helpful
Great store! Wonderful Customer service! Very thankful, got a great deal! Thanks a lot!!!
Keith was excellent asset to company
Came in looking for a couch, browsed briefly, but didnt really see anything interesting. Might be worth another look around.
Laura S. Was patient respectful and polite. I made a purchase that I’m very happy with , thanks to her !!!!!
Great sales rep (Tyler) SI Location& Delivery guys!Delivered time was perfect!
Wonderful customer service, James was very helpful and explained a lot. Thank you.
I had a great experience at bobs discount furniture. Alpha was very helpful.
Our sales consultant Nick was very helpful to us.
Very helpful and great pricing and fast delivery
See sales rep Keith at the Staten Island location!
Great service- very professional and fast.
Were looking for a bed for our son! And a new sofa, were gonna throw away our old sofa.
Howard and KC provided great service! Highly recommend them they will try to give you the cheapest options!!
Very easy to deal with no pressure got exactly what I wanted for a price less than I expected
Great service. Very helpful.
Nick was super helpful. Thanks!
Keith was such great help and made this an easy great purchasing experience.
Friendly know their profession
Nick went above and beyond when others wouldn’t , if you go to bobs on Staten Island , see Nick !
Great service and very detailed about what the products are and what can be offered to the customer !
James was amazing!
It was a great experience. Lots of options and great prices
See Daniel. Great Service, over all detailed Professional.
Found a decent couch workout spending a lot.
Great experience!!
Daniel and management was very helpful and nice.
👍🏻
Furniture
Very friendly, helpful !
Great selection
Keith was awesome
Really Bad service
It was great
Laura
Kieth is the man!
Keith helped us and was courteous, knowledgeable and efficient! Made buying our couch and recliner quick and easy!
Lorena was really helpful!
I have nothing but nice things to say about this bob’s furniture store . Everybody was so helpful and made sure everything was good with what me and my husband wanted to purchase . They answered any questions we had and our salesperson ken helped us with making our purchase and was such a nice person . Another person by the name of Nicole helped us with breaking everything down with how much our payments were gonna be and she also answered any questions we had . Overall the staff there is so nice and welcoming when we walk into the store .
Daniel O
Daniel
Total reviews rating 4.7
165 Reviews for Bobs Discount Furniture and Mattress Store 2023:
Review №1
2021-12-31Before stopping in Bob’s, I went into Ashley’s home store. The prices in Ashely’s were horrible and the couches were so so. I decided to check out Bob’s and I’m happy I did! Nick helped us pick out the perfect couch for us and explained everything to us very well. He had a lot of patience and was very understanding of what we needed. The prices in Bob’s were much more reasonable and you get a lot more! Very good protection plans as well! If I need any more furniture I will be coming back here for sure!
Review №2
2022-02-15I came to Bobs looking to replace my old bed frame. I was greeted by Nick S and he showed me the items in store and online. He was very friendly and at no point did I feel like he was pushing me to spend more than I planned on. He was also upfront with pricing for delivery and the warranty so I wasn’t in shock when we submitted the order. I ended up buying a bed frame that was less than what I budgeted for and added two matching night stands. I feel like I got a better value with that purchase. The next time I go buy furniture I will definitely be asking for Nick.
Review №3
2022-04-19I recently visited this Bobs discount furniture to buy furniture for my bedroom and living room and was helped by a very nice man for several hours because my wife and I werent sure what we wanted.I really like this place and would recommend it. Very helpful and friendly staff.One recommendation I have for ordering from Bobs is to make sure that you order things that are in plenty of stock. Bobs stores dont have problems necessarily but the shipping and customer service departments do.
Review №4
2022-03-25Keith was very helpful. My husband I are moving to a different state and wanted 2 rooms of furniture delivered by a certain time, we both left very happy! We were beyond satisfied with the furniture, the customer service , the manager cane over to make sure everything was going well! Excellent job! Highly recommended!
Review №5
2022-06-18Your representative, Carol, was amazing. She made the experience easy and she shared her laughter and joy with me. Something I needed that day. Im so pleased she works for you. Highly recommend her as your customer service employee of the month--year--smiles. Thanks for great staff and great prices.
Review №6
2022-07-06From the moment I walked in with my kids, I was happy to be there. Ken heard me out and walked me through everything that suited my needs for my small apartment. He was good with the kids too so it made shopping that much easier. I almost bought everything from Wayfair because Im not a fan of salesmen but Ken was low pressure and very informative. For as long as Im in the area, Bobs will be my store and Ken will be my guy. Cant wait to get my stuff in a few weeks.
Review №7
2022-04-042 mins into walking in we were approached by Staff member Keith. To say he was helpfulIs an understatement, we gave him our budget and he we were very happy with our choice. After setting up our delivery date ( which was in 5 days) Keith brought over his manager to introduceUs. I’ve never felt so happy spending money. He gave us every little detail we needed to know, so thank you Keith we appreciate how helpful and kind you were. A people person for sure!!
Review №8
2022-04-03The salesman Daniel helped my boyfriend and I furnish our new apartment and he was absolutely amazing! He was so helpful, and showed us all of our different options but never made us feel overwhelmed. I will definitely be shipping at this location again for all my future purchases!
Review №9
2022-05-10I have purchased a bed room, living room dinning room and two mattress’s from Bob’s. My experience with them from the sales personal to the delivery personnel has been professional, and Courteous. The product quality is outstanding. I’ve referred numerous people who they themselves purchased and feel the same.5 stars from me!! Thanks Bob!
Review №10
2022-07-08If I could leave zero stars I would! The worst company and the worst Customer service I’ve ever dealt with. I will never buy another piece of furniture from Bob’s not even a lamp! Furniture falls apart after just a couple of months. Replacement furniture just as bad. I was given the opportunity to choose a different set and received email after email pushing back the delivery date. The final date of delivery is now July 14, 2022 and it’s been since May of 2022. I have requested a refund and told flat out no. If I do not receive my furniture by July 14 as stated I will seek legal action for a refund. I have gone through this with Bob’s with every piece of furniture since October of 2021. No more chances! I have informed everyone I know to stay away from Bob’s! They are thieves!