Bobs Discount Furniture and Mattress Store in Bronx

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Phone: +1 347-708-9009
Site: http://www.mybobs.com/
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
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Total reviews rating 4.8

199 Reviews for Bobs Discount Furniture and Mattress Store 2023:

Review №1

2022-08-03

The representative Samuel with whom I had the pleasure of working with, was awesome. He was very professional, yet personable at the same time. He paid attention to detail, he listened to me, he quickly caught on to what my preferences were, he offered me options, and was honest about ways in which I could save money. Not once did I feel pressured. I would high recommend that if a person ever decided to shop at the Bobs on 230th st, ask for Samuel!!!!

Review №2

2022-05-11

,I should mention that the treatment and service on the part of the service associate was really worthwhile; she spoke accurately and pointed me in the proper direction;in fact, I bought a mattress suitable for my weight and girth. In addition, my intelligent companion and or lady friend, brighter than I am, was taken and impressed by the demeanor of the staff. The crowning flourish was a cookie and ice cream available to the public. I did inquire weather Bob had a last name;he seems to be a national icon. I gather.

Review №3

2022-04-15

Went to the showroom in Riverdale to purchase a new mattress the staff was very friendly and knowledgeable. Edwin assisted with everything we needed down to the pillows, he was awesome. Our mattress was ready for delivery but unfortunately our base wasn’t and Lydia came to the rescue and made sure that we had a temporary base to go with our new mattress till we received ours. Thank youThe delivery was smooth they were on time, very efficient, put everything together seamlessly and very professional.Can’t thank you guys enough 😀

Review №4

2022-04-17

We’re greeted by one guy on the entrance & asked us what we’re interested in & pointed where we can find them. The manager saw us & requested Mr. Edwin to attend to us. Mr. Edwi was very accommodating ,helpful & efficient to make our order. Indeed he should be confident because his English was very good! Keep up the good sales talk Mr. Edwin!👏👏

Review №5

2022-05-19

Since the moment I walked into the show room a very nice young man greeted me. I tolled what I was looking for and what my budget was and he was very cordial. He offered me a hot beverage and I think something else. My experience was exactly as how I imagined it.

Review №6

2022-07-18

Ive used Bobs Furniture for a couple of years now and honestly Ive had nothing but positive experiences with them. I have no issues with them and theyve been very helpful when it comes to any and all of my issues. Everything is taken care of in a very professional and timely manner.

Review №7

2022-07-02

The gentleman that took care of my order was prompt and very efficient. I purchased the Brady Gray Glider Recliner in brown for my mom, and he was clear on what the charges were and made my shopping experience great!

Review №8

2022-07-18

Excellent customer service, Johan helped me pick out nice furniture based on looks, comfort, and quality at a budget that suited my needs, will definitely go back here again!

Review №9

2022-08-03

The worst customer service, ordered the bed 6 months ago, have been notified to make the rest of the payment which is impossible, have spend over 3 hours on the phone, they hung up on me 3 times, it’s nothing but a waste of your time and a stressful experience! The lady who picked up the phone 4 times would hung up on me after my long wait on the line and didn’t give me a chance to ask for her name so I could address to a supervisor, then Carlos keeps me on the line for another hour or so just to find out later that no one is available to take a payment today

Review №10

2020-09-18

We went to Bob’s after having to return a couch from a competitor because even after breaking it in it wouldn’t soften to be comfortable. Eric from Bob’s greeted us at the door, asked us about what we were looking for, gave us a little education and was not pushy. He asked us to take our time and try everything out. He let us roam the store alone and was attentive when we needed him. When we chose one of the most comfortable and coincidentally less expensive couches he did not try to change our decision to up sell us. He made the buying process very smooth, educated us about the optional warrantee (very reasonably priced and not a scam like many competitors) and scheduled a convenient delivery date and time. The delivery was punctual and the delivery people were very professional. They took care of everything. The couch is a success as my husband is currently taking a nice nap on our new comfy couch. When we move to a larger place we will definitely be back for our other apartment needs. The prices are reasonable and the service is exceptional.

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