Kerbside pickup
Yes
Boomer McLOUD in Albany
Categories
Location on the map
Albany, Albany County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Planning
Quick visit
Yes
Phone: +1 518-438-3000
Site: http://www.boomer-mcloud.com/
Site: http://www.boomer-mcloud.com/
Opening hours
- Monday:9AM–5:30PM
- Tuesday:9AM–5:30PM
- Wednesday:9AM–5:30PM
- Thursday:9AM–5:30PM
- Friday:9AM–5:30PM
- Saturday:9AM–3PM
- Sunday:Closed
Comments (79)
DO NOT RECOMMEND!!If I could rate 0 stars I would. I had an appointment set to get a remote car starter put in. I came from over an hour away. When I dropped my car off they said 2-2 1/2 hours. My mom and I were walking around until then. 2 hours later we come back and my car is still in the same spot. We walk in and everybody’s just sitting around. I asked the guy “Was my car even touched?” He said “I don’t know” you work here! What do you mean you don’t know! So another guy said it hasn’t been touched yet. I set an appointment for a reason. You said 2 hours, you had plenty of time to get to it. So I took my keys and left. I wasted my day for absolutely no reason, for them to do absolutely nothing. There should be a 0 star option.
Good pricing. Cheaper than bestbuy. Will probably return when Ive saved a little.Update: they were able to fit me in much earlier than anyone else. Got a car starter and an updated stereo system. Picked everything out and was able to drop off my car in the morning before they opened. Rich worked with me, letting me know all my options and which screens and harnesses would let me keep my backup camera. When I came in to pick up my car, I found out that Rich had done extra research and found a better system but would still charge me the same price. Everything has been working real well so far and I love the new specs. Theres a few kinks I still have to work out but Im not sure if its the new system or the connection between my phone and my car. Either way, Im definitely satisfied.
I came in today mid anxiety attack completely overwhelmed by life. Im neurodivergent and theres 2 things that soothe my stress, cannabis and actually feeling music. Richard Mack deserves the biggest shout out for putting up with me. He heard me out and realized how important a new system is to me and my sanity. Richard Mack my dude you are a hero and I truly mean that, I know it sounds crazy. But Im excited to have my new system installed in a few weeks. Thank you for hearing me out and not making me feel crazy, you dude are a blessing, thank you for being stellar!
Absolutely Amazing, they gave me a very accurate estimate to have a CD/DVD player installed on my new F250 over the phone in the morning. I scheduled it for two days later but they said if I picked up the truck from the dealership I could call to see if they could fit me in....THEY DID!! Drove straight from the dealership to the store where they greeted me and my sons in the nicest possible way with everything already laid out on the counter to show me what we discussed over the phone. I loved it all and they installed my awesome system PROPERLY in about an hour!! So happy with the service, products and pricing they provided! The quote from their competitor down the street was over $150 more plus they had to order all the parts, meaning I had to install a week later. Thank you so much guys, you are AWESOME!!!!
I accidentally snapped the cord connecting my sub to its amp (both of which they sold me and installed in my vehicle perfectly, at a fair price) while getting something out of my trunk, rendering it useless. I came in to ask for an estimate of how much it would cost to hook the sub back up. They asked me to take a seat while they took a look at it. They came back to me 10 minutes later, having fixed it on the spot - with no appointment -- and would not charge me for it. Says all it has to say: These guys do good business. Highly recommend.
Very knowledgeable people here and they carry a wide variety of products for everyones budget. I made 3 trips here in April 2018 in order to finalize everything that I wanted with my car stereo. Joe and his staff were great to work with, gave me some ideas and alternative options, and did a terrific, tidy install. I had a few problems along the way with the in dash unit I had picked and they figured out the problem and fixed it as true professionals do.Prior to this I had not worked with them before, but I can assure you that I will again in the future. They were flexible, honest, and thorough in their work. That is something that always is needed for great customer service and they certainly achieved an A.I am very happy to report one full year later that my system still sounds totally awesome (Alpine, Focal, JL Audio), is working flawlessly, and gets quite a few comments on the quality from my friends.
I went in with a problem with a sub I had. They tried a couple of different woofers and adjusted my games on my amp without any sales pressure and no cost. I was very impressed and will be back to purchase when I have a bit little bit more time. Stops very friendly and knowledgeable.
Expected a job to be done within 24 hours and got it done the same day. The employees were courteous and informative. Planning to bring our 2nd vehicle in to get the same job done. I highly recommend this place.
I have had 3 stereo systems installed by this location with in the last 2 years. Every time it has been painless. These guys are awesome! Today I had, what I thought was a major issue with my receiver, turned out to be minor, Joe got me an appointment as soon as he could and handled it with in an hour. Outstanding service!
Had them install a touch screen stereo on whim and they fit me in without question. I purchased my own backup camera and they scheduled me in that day. They did an excellent job and got me out quickly.
I had a terrible experience at Boomer McLOUD. It was almost the equivalent of a 1 for 1 swap. It was the exact same brand and the same size (2 din) without GPS or backup camera. No need for even a wire harness. The wait was terrible and customer service was even worse. They quoted me a half hour to 45 minutes tops for the install. The car didnt even go in the store until an hour after my appointment time. About half way through the install, they said it was a little more complex than they had previously thought, but at that point they were an hour behind anyways. In total the entire service was three times as long as they said they would be for a basic install. They also tried to get me to buy new steering wheel controls instead of making my old controls compatible...so they helped me greatly by taking the faulty controls out for me.The only reason they get two stars is because they took $20 off to pay for my lunch. Although the only reason I had to get lunch was because their service was so slow.Ive waited for major car work to be done and waited 7 hours for it, but the experience I had at Boomer McLouds takes the cake in disrespect, customer service and timeliness. I would never go back to this establishment, or recommend it to anyone.
Stopped in without an appointment for some help with a disconnected subwoofer. I expected to set an appointment and wait to get help, but Richard helped me immediately no wait no charge. He was skilled and clearly knew his way around the equipment. Fixed in 10 mins.Definitely consider places like this before your standard retail best buy or bose, the experience at shops like these make a big difference.
I bought a stereo system for my car from these people. They have great products and super prices. Also they helped with the install by modifying existing speaker mounts to fit the new speakers, and helped me with very good advice. Highly recommended.
I purchased a remote car starter with installation years ago. It never really work right. The new fobs that came with it will only unlock the doors if I locked the car from the inside. If I lock the doors with the fob the car just honks twice and doesnt lock. I took it back once and they said it was working. I dont have time for bs so i never went back again.
Great place for car audio. If anything is wrong they go out of their way to fix it.
These guys helped fixed my remote starter even though I got it at a different place and they don’t even carry the model/brand that I have. I was only there for about an hour and 15 minutes. Really nice staff too.
I’ve been to these guys every time I buy a new phone so that they can add it to my hands-free and they always help me without hesitation.I also bought a car starter for them years ago and I’ve never had a problem with it .I highly recommend them
Spent $500 putting a radio in an Acura. Thought he might be able to help me out with a question about my truck radio, but John was arrogant and dismissive. If you walk in and find him working, I strongly recommend that you turn around and walk out.
Went into Boomer today on Central ave in Albany looking for a CD player for my car since it didn’t come with one. Justin helped with info and was able to install and troubleshoot all within 20 minutes. You guys rock and I am very satisfied with Boomer McCloud!!!!!
The product they installed in my car was terrible. It made my car alarm go off each time the door opened and the only way to then turn it off was to turn on the car. When I confronted them of the problem they lied to me and said it was a defect of another part. I then got the car looked at and the dealership and a separate said the defective part was do to Boomer. The men that work there were not nice and now I am out more then 360 dollars in inspections of the car, when the PROBLEM WENT AWAY AS SOON AS THE PEOPLE AT BOOMER REMOVED THEIR PRODUCT. The car no longer gives me issues. Boomers of Albany is a terrible store with nasty people.
My car stereo was having some issues so I stopped in on 2 separate occasions. On the first occasion, it was diagnosed incorrectly and I spent money on a part that wasnt needed. On the second occasion, it wasnt checked at all but I was told that the issue was something completely different. After leaving frustrated, I found out that my car stereo wasnt damaged at all but that it simply needed to be reset. There are 2 possible conclusions:1) They lack any real knowledge about car stereos2) Theyre scammers.Either way, its a loss.Do your own research before going.
Installed a car starter and did it in a respectable mount of time. Also it was a good deal.
Quick and painless they had my stereo equipment diagnosed and repaired in under 24 hrs
I have been there before the people know about what they are doing I have not received service yet but from what Ive have herd there good people are nice and the place is clean there well none around town so thay are good with backup cameras to thay put them in and service the to thay also do radios and speakers check them out would be a good Christmas gift for someone that likes a cool system for their car truck Suv or boat check them out I did by
These guys are experts at remote car starters they reconnected my starter that was over 10 years old in only 20 minutes. Only cost $30 really friendly staff and knowledgeable
Very helpful,did a fantastic job on my system,2011 nissan altima.would recommend people to visit and have work done by them.
Radio crapped out. Stopped in, got an appointment for the next morning. In at 9:00,out at 9:24. Love the radio and especially the remote , all ready to go. You cant beat these guys. Thanks for hookin me up guys ! Ill be back !
Brought my truck in for a car starter to get installed. They claimed to install it but nothing works. The next day I returned and they fixed the problem very quickly and it works great 👍
-Went in to get installed Back up cam & indash-Quick service was done in half the estimated time,-friendly,-highly recommend.-Will do business with again.
Professional atmosphere. Speakers were installed in a timely manner and the guys here worked with me on what I could afford. Couldnt have asked for a better experience.
After waiting 15 minutes in an empty lobby, I paid $20 for an $8 stereo wire harness. Only other choice was to drive to Albany, or wait 2 days for online shipping from ebay. I walked out feeling victimized. I also saw an apple iphone charger cable in a blister pack on the wall (just the cable, not the charger) for $24.99. Any gas station sells this cable with the charger for $7.99!!! The laws of supply and demand are really proven here.
I did OK at this location. I had 4 speakers installed . They worked out fine. The Schenectady store was mistake, twice.
Showed up to do a calibration on a smart start hour and 45 minutes later the technician says nothing he can do told me to go somewhere else and Locked the system out miserable and rude never again will I go there
Quickly and professionally installed an xm radio with no wires showing. Staff was courteous and friendly..
Love my new stereo and speaker install. Sound is top notch and service was great!
Very good service, friendly staff. Job was faster than expected, efficient. Highly recommend!
Very knowledgeable and friendly. All work completed in a very neat and timely fashion. Very pleased
Their website says not busy, but they could not install a car starter for three weeks. Seriously?
Awesome place. The staff are extremely knowledgeable about the products and have a genuine care about the service they provide.
Expensive but honest and efficient
Excellent service in an out quick .highly recommend
Great service! I worked with John & he was super helpful & knowledgeable.
Got a remote starter. Installed fast and the guys were very nice! Thanks!
They refused to fix a radio I purchased 2 months ago said nothing was wrong with it
Employees very helpful in Albany store.. Clifton Park always passes the buck to Albany..
Fast service a small piece of my car was broken though
Remote starter put in,light bar moved. Well under time giving
Justin is the man ‼️
Got a remote car starter and its awesome!
GREAT PRICES, QUICK SERVICE, EXCELLENT AND CLEAN INSTALL!
This could go to a 5 star depending on install
Quickly replaced my car starter remote
Alot of electronics for cars. They know what they are doing
Friendly staff. Always easy to get in and out fast!
Ok,
Theyre service is impeccable, always.
Good techs. Reasonable prices
Good ppl
Good work
Great service, nice staff
Very helpful staff, thanks again.
Nice people. Good selection
Over priced and incredibly rude customer service.
For what I need done, Im usually in and out
Nice people and great products
The price and service is to high
Very helpful
High quality
Very helpful
Total reviews rating 4.3
79 Reviews for Boomer McLOUD 2023:
Review №1
2022-06-17I went in a few weeks ago and spoke with the person working. Asked about what new stereo would work in my car. It is a single din and I wanted something that I could use car play and some other options. He said they didnt really carry options like that anymore. So he told me that I should buy somewhere and they could install it for me. Fine, I go and order what had some nice reviews and the features I was looking for. I called and set an appointment for the install and bring in the radio to be installed, they seem none to happy as I was told it was a jigsaw they had to put together. I leave it with them to install. Before I get back to work I get a call saying the install was going to be 200 more than I was quoted do to the fact of a tougher install? Not having much choice at this point I agreed. They call later say all done I come to pick up and pay my bill, much higher than quoted, but I pay. Then the person checking me out says next time to buy from them, to which I explained that it wasnt an option I was presented with. Will never be back or recommend.I hate leaving reviews like this, have only done it 2 times. Just felt like it might be helpful to someone in the future.Full disclosure, the radio and the install job looks very good.
Review №2
2022-01-13Yesterday, my remote car starter would not start my car (no pun intended) and I had no idea what was wrong. Found BOOMER MCLOUD @ CAR ESSENTIALS online; drove the car to their place of business, BRICE repaired the starter and in less than 30 minutes I was on my way back home. He was professional and proficient, and I would not hesitate to use this service again!
Review №3
2022-05-10Great service troubleshooting my Apple CarPlay and fixing the display. Professional and fast and got me in right when I had made my appointment.
Review №4
2022-07-09Fantastic service! Went there to have my Kenwood stereo installed. The staff was friendly, funny, and knowledgeable, and the installation was quick and clean.
Review №5
2022-01-30Great service and Great staff. I came in with a issue and the staff helped me out tremendously. I recommend everyone to go to Boomer McLoud w/ any and all music/ alarm issues. Mike Grady
Review №6
2022-03-24Came here with my Cadillac DTS to get my subwoofers installed only took them a couple hours wire management is impeccable I have no idea where they ran them it’s so good and they installed my bass knob under my steering wheel perfectly concealed yet easy to get too my subs and amp are perfectly secure and placed with thought highly recommend
Review №7
2021-12-16They installed a remote car starter for my 2022 MINI Cooper S Countryman. The service was excellent at the Central Ave location. They installed a Eurostart (made solely for BMW and MINI) unit along with a Drone unit. Starts the MINI with an IWatch, IPhone or Android phone flawlessly. I wouldnt go anywhere else, service was excellent.
Review №8
2020-01-04They installed a remote car starter for me, the service was excellent at the Central Ave location, was very pleased with the gentleman that made my appointment, they were booked for 3 weeks ahead but they got me in same day. I wouldnt go anywhere else, service was excellent
Review №9
2021-02-26I just had a low profile or slim two 8in sub and amp combination installed in my vehicle. The installer, Jim did an outstanding job. Control knob for the base is hidden yet very accessible. The system that was recommended is more than adequate. I would even say that it exceeds my expectation for output given its size and compactness. The workmanship appears to be top-notch. I had requested that it be easily removable and repositionable in the back. Both of my request where were delivered on. As for the price, the quoted price was what I was charged and I found it to be reasonable. This is my second interaction with this company, though the first time at this location. Both in the past and presently theyve delivered consistent quality work. I highly recommend.
Review №10
2022-07-05They broke all the clips in my footwell and when I called up nobody knew anything about it