Boro Park Center for Rehabilitation and Nursing in Brooklyn

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Phone: +1 718-851-3700
Site: http://centershealthcare.com/bor...
Opening hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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Total reviews rating 3.7

128 Reviews for Boro Park Center for Rehabilitation and Nursing 2023:

Review β„–1

2022-03-06

My mother is currently here and I’m going to remove her from this faculty. I’m very dissatisfied with the staff caring with patients that are bed πŸ›Œ stricken. On Sunday 3/6/22 my mom called me crying and said she wants to be transferred because they are not treating her right. My mothers room is located on the second floor and at the night time the staff close her door from the room so they won’t her calling them. They did not want to change her diaper. She was left for hours in soil. That is so unsanitary. The staff are very inattentive when it comes to their patients. My mother is very alert and she’s only there for physical therapy due to an amputation to her foot. I was out of town for the weekend and I called to speak to a supervisor. All calls go to the security then he transferred me the to the nurse supervisor and she was no help and she told me to call 911. When I requested her name she hang the phone on me. When I called back no answer. I’m so frustrated at this point. Everyone one is so unprofessional. I will be making a formal complaint through my lawyer to the owner Mr. Rosenberg. This is unacceptable and a change of action needs to take place.

Review β„–2

2022-05-07

Mother fell 3 times causing several broken rib bones and internal bleeding which meant she had to go to the hospital. She received three full blood transfusion due to the internal bleeding. She had 13 fractures. When she was discharged from hospital we were told that her bed had been given to another patient. They put her belongings in a garbage bag and left them on the floor.We had to scramble to find her another nursing home. We are sooooooo glad we found another place.While she been at Boro park she was basically neglected in the form of nurse visits a few times a day and they never answered the buzzer when Mom was asking to go the bathroom. That’s why she fell those three times, she tried to go the bathroom on her own.. they then put her in a wheel chair barricaded by a desk so she couldn’t get up and lined her up inthe halllway with the other forgotten people, all wailing and calling for help. Boro park is a living hell.

Review β„–3

2022-03-25

Posting for my Mom. Triboro Center is doing a great job in assisting me with regaining my strength. The wound care nurse is awesome. The staff is friendly and helpful.

Review β„–4

2022-05-19

One of my favorite aspects of this Center is the kind and friendly staff. Everyone is really kind and goes out of their way to help my mum. It appears that they are a huge, happy family.

Review β„–5

2021-12-11

This place should really deserve a negative star for the way they treat their patient. We were lied to when we tour the facility where they have the most caring staff who would attend to their patient need and the only place that has a doctor to visit their patient. After uncovering their secrets of what they said the doctor will visit the patient once a week was really just a nurse who tries their best to help the patient but at the same time they would respond with not having the equipment or patients background to assist them. The most ridiculous unsafe system they have is where their intercom system was down and left a desk bell for patient to call the staff. We rang the bell many times and they claim they don’t hear it. So what if the patient falls down and screams for help? They ignore it. The person sitting outside of the room where we constantly rang the bell stated that it’s not his job function to tell the staff and nurse that the patient rang the bell. After a days of fighting for this, they finally fixed the intercom. The other absurdity was when they told us that they will only change the patient diaper once a day, so let the patient sit in their soil diaper for the whole day. Now that’s a medical concern because the patient is holding in their excretion and it’s a danger to the patient. When confronted the staff, she said we are so short staffed that the company mistreats us and we can’t take care of all these patient. They even let the patient soiled where the clothes were all wet and they didn’t care. The most ridiculous thing was the staff literally sat on the chair next to the patient bed, played with her phone and read newspaper for an hour, then decide to Change the diaper pad on the bed and left without changing the patient soiled diaper and clothes. If you’re planning on having a family or friend go into a rehab center, I would advise you to reconsider due to their lack of caring to their patient. Please whoever is reading this please tell me how to get to an elected official or governor to escalate this complaint. They are abusing all their patients .

Review β„–6

2021-08-28

I did not realize I could not leave no stars. This center does not deserve even one star. This was the worst experience I ever had. I was supposed to go to another rehab that I went to prior that was excellent. The day I was to be transferred the administrator and social worker among others came in and told me this will be fabulous. I was there and took their word. While I was there I fell off my bed and cracked my knee cap. I waited 3 days for an X-ray and was told it was not broken. Meanwhile I had an appointment with my orthopedic and asked him to look at my knee .He told me it was cracked and x rayed it. The next day back at rehab a doctor a nurse practitioner came into my room and told me my knee was not cracked although I was in a stabilizer with notes from my doctor saying it was and what pt was needed. In addition I was not given proper medication and walked around with the worst stomach ache until I realize the problem was with medication and after discussing it with my personal doctor the problem was solved.The place is not clean. The discharge planning was insufficient and left to last minute. I paid for transport home and then was told that would not take my stuff home. I will give it to the rehab they sent their van to take home my things. They forgot to give me my discharge papers and medication. Go elsewhere. They are severely understaffed. The nightmare continues messed up medication I went home with. The home plan was non existent. Wheelchair that does not fit in door but it no one responsible.

Review β„–7

2022-03-08

I worked for boro park center as a recreational therapist and really enjoyed the upbeat positive atmosphere that filled the place. Great place to work and be!

Review β„–8

2021-12-26

Nachmen Feig is a great caring devoted person. Not a place where you want to be with a parent, but having Nachmen around makes everything fun and just makes us smile!!! Nachmen thanks again for all the help. A Chanukah my father will remember

Review β„–9

2021-09-27

The level of medical care in the nursing home is absolutely horrible- patients and their families are treated with such lack of care, respect and dignity. They force the elderly into bed and often forceful when they ask for assistance with something saying swear words and threatening the patients and their families. When one has a concern or request not only it is not heeded to but they make it your issue and will punish /further abuse the patient and their families.If you have a loved one in need please don’t send them there for their sake and for your sake as well

Review β„–10

2021-09-28

My father had a bad fall. A few days after had a heart attack. I chose boro Park center because it was near maimodmides hospital in case of any emergency. Worse service EVER! My dad couldnt speak after having a heart attack, therefore I was his voice. I would call the front desk to check in while at work and they had me on hold for hours.. I have a screenshot of me actually being on hold for hours. Id just given birth, therefore, my cousin was the one who was supposed to spend the night with him there. They DENIED HIM to spend the night. My dad was not himself at all. I told them that he needed more care and maybe needed to go back to the hospital and they overlooked everything I said. I said since he cant speak, he needs someone to sit with him in case of an emergency...they denied....I told the nurse that I believed he needed to go to the emergency room asap and no one took me seriously. He passed away a few hours later and the administrator (who I told my concerns to) just said Im sorryIm sure if I sent him to a facility that actually cared he would be alive today.