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Phone: +1 212-203-6848
Site: http://www.brahamoving.com/
Opening hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.9

199 Reviews for Braha Moving Systems 2023:

Review №1

2022-02-13

Not perfect, but adequate.I want to be as fair as possible in my review. The company gave me a great quote to lock me in. But once, I was locked in, they raised the price citing I had more items than they originally predicted. I went along with it. The delivery crew did not arrive on the original date given. They then communicated with me it would be the following week.When the deliverers did arrive, they told me they needed to go to the store to purchase more packing material. Once they returned, they packed up everything but left behind their tools. I was asked to ship them back to them so that they can have them. I didnt mind - although this was somewhat of an inconvenience. (The company ultimately deducted the price of the shipping from my total bill, but did not offer anything additional for the inconvenience or as a thank you gesture).I was given an approximate delivery date, which again was delayed by more than a week. I ended up having to pay for a hotel for a week to accommodate the delay. I informed the company I was beginning a new job in a new city so the new delivery date was an extreme inconvenience. I was told to ask my new employer to work with me. I was not going to do that because you want to make a good first impression. Fortunately, I had a relative in town who was able to change her flight so that she could be there to accept the delivery as I went to work. When the crew arrived, they informed we needed to pay them hundreds of additional dollars because the walk from the front entrance to my apartment unit was too much of a distance and that if I did not make payment immediately, they would leave with my things. Fortunately, I happened to have the money. When I asked the company to consider a discount for the delays, they initially told me they would provide a discount, but then changed their response to tell me to first pay my balance and they would then go back and see what discount they could offer. I paid the balance and was then told they would not offer any discounts due to the company not violating in policies. If you ask me, this isnt appropriate customer service.Fortunately, my items arrived in tact. Thats the biggest plus from the situation. I understand a review can make or break a company so I aimed to be as honest as possible in this review to help you make an informed decision.

Review №2

2019-07-09

I cannot leave a low enough rating for this company. They scheduled a 8-10 am window and at 10:15 I had heard nothing. I had to reach out and find out where they were. They did not get to my apartment until 2:15, over four hours late with no explanation. Once there the movers were not apologetic, pretty rude, and man handled all of my furniture. The movers did not finish until past midnight when they should have been finished at 6:30 (that is what they originally told me). Once I unpacked I realized almost every single piece of furniture I own has a scratch on it, a gouge out of it, or a hole in it. And dont bother with their terrible customer service after the fact-it took multiple days and multiple emails in garbled english before they gave me less than 10% of my moving cost in damages. Save yourself a headache and save your furniture and DO NOT use this company.

Review №3

2021-12-29

They came recommended by a friend, and we were very pleased. Professional, efficient, and careful movers. Everything was packed carefully: dishes in bubble wrap and nothing broken. The couch, bed frame, and mattress were wrapped for protection.Thanks!

Review №4

2021-11-24

For such a lengthy travel in such a short amount of time, their charges are reasonable. Our items came on time, and the movers were extremely careful with our priceless antiques. We discussed with the movers how we wanted our boxes packed to protect our expensive equipment during the trip. Their customer service is of exceptional quality.

Review №5

2021-12-09

Would highly recommend Braha Moving company for your moving needs. Will definitely use them for my future moves. It was quick, safe and much more cost-effective than the other providers I contacted.

Review №6

2020-12-11

This is by far the best moving company Ive dealt with. They were prompt, courteous, clean, considerate, and made the whole day go as smoothly as possible. They worked incredibly hard and treated my belongings with care. They respected my time and made every effort to go above and beyond great customer service. Next time I need to move I will definitely call Braha Moving Systems without hesitation!

Review №7

2021-11-23

I chose them because of their excellent customer service provided by everyone from the owners to the expert movers. They arrived on time, completed the loading, and worked diligently despite the heat. Excellent customer service is hard to come by in todays world, but these employees delivered.

Review №8

2021-11-26

Effortless and capable, yet with a surprisingly pleasant back. They completed what would have taken us twelve hours in four hours and were a pleasure to work with. They rapidly packed, loaded, and unloaded everything while taking excellent care of our possessions. Id prefer them to any other moving company Ive worked with.

Review №9

2021-09-02

The company and their rates are very competitive for such a reputable firm. Amazing work was done by them. They packed my goods so finely and took care for each thing so finely. I am happy that i choose this company for my moving as i am a mother of 2 year old girl and a single mother so it was impossible for me but thanks to Braha Moving company.

Review №10

2021-12-01

I moved out last week, had my stuff in storage for almost a whole year, and now moved back to SF again. They were super easy to communicate with and very well coordinated. They were able to offer the necessary COIs and both moves went very smoothly.

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