Brians Tropical Aquarium & Pets in Rocky Point
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Rocky Point, Suffolk County, New York, US
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Site: http://www.briansaquarium.com/
- Monday:10AM–2PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–6PM
- Sunday:10AM–5:30PM
My girlfriend got a new goldfish to give her old fish company and the new fish ended up giving her goldfish Ich. I’ve read multiple reviews of people complaining that their fish die very soon after they buy them. There’s definitely a major pattern here and Brian’s needs to take much better care of their fish. Absolutely disgusted that this would happen. Spend your money somewhere else.
Best place ever, never mind petco and the other box pet stores, Brians has all your needs not just for fish and small animals, cat and dog items too, they ALWAYS have what i need and i have 9 pets (cats/dogs), they are experienced and they truly care, just pu a ramp for my 13yr old lab. Thank you to the very nice lady who helped me.
I went in with my children asking for help about fish tanks and getting a fish. The woman with short hair threw her hands up at me and said “okay” with the biggest attitude I’ve encountered and walked away. When I approached her again for help she said “well now you have to wait, I have other people to deal with.” I asked for help first, very nicely. Okay, taking my business elsewhere. Thanks anyway!
I can’t recommend this place enough! We bought two fish for my daughter and the fish ended up dying the same night we brought them home due to issues with our tap water. I went back the next day and they replaced my fish and gave me some of their tank water to use for mine at home, all free of charge. Friendly and knowledgeable staff as well!
Nice shop with large selection of very well taken care of tropical fish. I bought 2 pairs of some German Rams that are known for being overbred and die when they get home. The shop owner let me know these fish were locally bred a couple of towns away. If you are looking for a local pet shop with hands on ownership, who cares about their customers and pets give Brians a chance.
Been going to Brians for 2 decades. About 35 years ago, I worked retail at the now-defunct Eds Tropical Aquariums. Brians is the closest Ive ever seen to Eds. When you shop for pets, its good to know that the staff are knowledgable. A sole proprietor vs. the big boxes is rare these days. Livestock is rarely guaranteed anymore..its the risk you take. Throw in Internet bargains and it makes it that much harder to run a local business. I applaud him & his staff for keeping small business alive.
Been going to this family-owned Pet Shop for many years. Need to support the family-owned shops even though theres a Petco right across the street. This place offers a friendly personal experience. They have everything you need and more. They have Birds, fish, rabbits and other small pets for purchase.
Very welcoming place! Incredibly knowledgeable with lifetimes of experience working inside. I could not believe how friendly everyone was, its mostly unheard of now-a-days! While there selection is very very limited for dogs, if you can get what you need at Brians then youll be truly happy you went. My only gripe... Would be shopping there for a few years now, I notice most of the dog toys are literally (same exact one not sold Id assume) have not moved from shelf, as the discoloration & dust are immense :(. Would love to see a fresh new brand, fresh new display. I personally do not mind things being 10% more then big box because the level of expertise inside is godly! Thank you for years of being in our community & giving us a choice!
Love the people here who share their expertise to assist you in making decisions. Prices and selection are SO much better than Petco or any other chain store. Ive bought tropical fish from this store and they will soon be two years old. The fish are healthy and there is a great selection. Cant go wrong shopping local!
Everytime I go to Brians I leave very happy. I bring my puppy along who is excited to see & mostly smell all the treats. Lorraine is sweet, after my purchase and if there isnt another customer needing help we chit chat. You dont get that old-fashioned experience in most stores these days. I love shopping & supporting small businesses, if they dont have what you need they will order it. Brian special ordered an igloo dome with heat for an outdoor cat who adopted me, but wouldnt come into house. This saved his life. Everyone should go to Brians Pets, youll be glad you did.
Terrific store filled with a truly unique, clearly thoughtfully curated, and very healthy selection of livestock - especially aquaria - and hard to find items. If youre a hobbyist or animal lover and want something behind the usual homogenized big box chain store stuff, this is a great choice. Huge selection of dog and cat foods and supplies too - highly recommended!
This store is one the best possible stores you could find. unlike most stores they never will push you to buy something, they will tell you exactly what you need for free and they will recommend a product even when they dont carry it. The people there are the most aquarium- knowledgeable people I have ever experienced. Also there fish are extremely healthy and they take care of them very well. The people are personable and they have the best customer service Ive ever witnessed. I would recommend this store to anyone who will listen and I will go back for the rest of my life.
Good family owned busyness, more knowledge on the products I have ever gotten in a store, always ready to help with an issue, talk over plans with you on your next move or project with aquarium pond or anything to do with our pets. There not like any box store where they cant just wait for you to stop talking, buy something and check out. Ive known that place my whole life and have never been satisfied with anywhere else.
I usually shop at Petco across the road, but I decided to stop by and check out Brians. I was pleasantly surprised to find that the store is HUGE! Not only do they have tons of aquarium/fish supplies, they have nearly everything else, too. I didnt feel rushed to get out of the store, even though my 3-year-old and I walked up and down every aisle. It was well-stocked and there were so many different products. I ended up buying a pig ear and a filled bone for my girls. I will definitely be coming back.
I love this place they care about you as a person and your pets. They are knowledgeable and do not hesitate to answer any questions. They have helped me through numerous illnesses to get the right food for my sick animal so many things. I dont care how many megabytes they move in I will always go to Brians
I have been shopping at Brians pet ,in Rocky point for a very long time. There is a big chain store across the street.but when it comes to my pets I want the people working there actually have knowledge and wisdom related to my pets. These big chain store has employees whom are just that employees.
Pretty common stock list for fish, average price for long island and you find some live plants there I guess giant hairgrass and one red plant was something other than completely ordinary stock list. Staff members are nice and are taking care if fish well. Nice selection of caribsea sands in 5lb bag that not many stores carry. Many replacement parts some filter parts may be little pricey yet some plumbing supplies are cheap.
Not only are there fish (gold fish, catfish, sharks, disc fish, clown fish, etc), but there are amoebas and plant life, birds (parrots, parakeets, love birds, cockatiels, etc) and rodents (mice, rabbits, guinea pigs, chinchilla, ferrets).I had some time and wanted to check it out. The staff were polite and let me wander. The animals were so cute and they looked well cared for. In general, I like to support local businesses.
I bought a Male coi beta Wednesday 3/26 in the afternoon and it died Thursday afternoon just about 24 hours. I called Brian at Brian tropical aquarium, he was rude, dismissive I had to fight for a replacement. I will never purchase anything from there. Brian said Ive been doing this 45 years.....maybe its time to retire.
For the second time within a few months I’ve bought something that killed thinks in my aquarium, first time was a healthy looking royal gramma, writhing a week it was dead in my quarenteen tank from some form of brooklynella or velvet. This time I bought brineshrimp and within a few hours of the shrimp being added and were eaten, half of the tanks inhabitants were dead. I have a few reef fish worth a lot of money that have all fallen from the products bought at this place. Don’t hurt ur reefs, go to country critters much healthier fish and better quality products.
Brians Tropical Aquarium and Pets is, in my opinion, the ultimate in service and knowledge and customer care. i have been going to Brians for years....and these values are consistent....they are knowledgable about their products and their advice about our goldfish is first rate....always practical and useful. their prices are very reasonable and their suggestions are ALWAYS selfless....i believe they recommend only things that i need or that make sense for me...rather than selling me things that make them money or clears inventory off their shelves....like some of their national chain competitors...where salespeople hardly know the difference between a fish and a frog......Brians service and products and fish and pets...... is a dream situation...i recommend Brians to anyone who listens to me....including my 15 goldfish and two frogs...although sometimes i am not sure the goldfish are listening to me.....william k. joseph bridgehampton , ny (i drive over an hour each way to shop at Brians...that is how good i think they are.)
I’ve been coming to this patch up since about 1984 it’s always been exciting they have a greatest place a fish and birds and of course your hamsters gerbils miceThey even have some of the more unpleasant creatures like Grub worms and things that I couldn’t even tell you what they are Great place to bring your kids to look at the fish maybe buy one or two for them don’t forget to go to the back and say hi toPopeye
Total reviews rating 4.7
144 Reviews for Brians Tropical Aquarium & Pets 2023:
Review №1
2022-02-10Great local family owned fish store. Very knowledgeable and friendly. Never feel rushed when there. The gentlemen Brian & Dom (hopefully I remembered his name correctly) are very respectful and helpful. They are always willing to take the time to explain things and make suggestions. Rather than always going to Petco etc. for your aquarium needs, I recommend going here. You may pay a little more but I’m sure it helps these little family owned shops greatly. Highly recommend
Review №2
2022-02-13I couldnt ask for a better experience. After our fish (purchased from a different store) died and we didnt know what caused it, I called 4 different fish stores and got all different types of information. Joe answered the phone when I called and was so helpful and understanding. After I got my tank ready for a new fish (per his instructions) and picked up our new guy this weekend, our fish is thriving! Thank you so much to everyone who helped get our gourami home! Their advice is spot on!
Review №3
2022-06-15Clean pet store with friendly staff and reasonable prices. Their selection of fish and aquarium plants is mostly the usual one. Not a bunch of tanks so I wouldnt refer ot this as an aquarium store. Had the basics and is good if you live in the area but we drove 40 mins so we probably wont return but I would if I lived in the area. Their tanks were clean, no dead fish and their Betta fish looked very happy and they were in individual glass bowls, mini but not tiny like those stupid cups I hate that people use. They also have healthy looking axolotls, tadpoles, a few reptiles and some birds.There are supplies for all pets from fish, birds, cats and dogs. Definitely visit if you live in the area.
Review №4
2022-05-03I inherited a koi pond with the home we just purchased. I knew nothing about how to take care of these guys and their home. Thanks to the super helpful that work here I now know everything I need to know to keep these guys alive !
Review №5
2022-03-13This place is a wonderful store. One stop shopping for all your pets. I have a pit bull and a ball python. This wasnt my first dog but my first snake. Brian is very knowledgeable and helped me figure out everything I need.
Review №6
2022-03-27Great family business! Always have what I need &carry to my car,which is great since I get 2- 50lbs of chicken feed eveytime!Love pop-eye!
Review №7
2022-02-09I bought 2 fish from there. They were orange fish, a tiger and a candy cane I think. The lady told me how to adjust it to the water. I went home and followed directions. Within minutes the one of the fish was dying and later died that night. I brought it back and the lady insisted I adjusted the fish wrong even though I didn’t and have 10 other fish doing great. Fine so she gave me a new one and I checked my water to be safe. That was the candy cane that died. 2 days later the tiger died. Can’t be from adjusting it wrong right. Didn’t bother to bring back since I was blamed for it in the first place. Now 3 days later the replacement candy fish just died while all my other fish are thriving. Not gonna even call because I feel uncomfortable about getting blamed again. They must possibly be caring for the fish incorrectly. I also bought a dwarf frog that I haven’t seen since I put him in 2 weeks ago I assume went under the gravel and died he was very small and thin. They must do really good business and not worry because I see the same story as mine with the attitudes on there reviews like there a chain store that doesn’t care about customer service. It’s fine I will be going to PETCO across the street for all my pet needs from now on they offer 30 day guarantee for fish and none of the ones I bought from there have died.
Review №8
2022-03-16I absolutely love shopping at this pet supply store. Not only do they have everything, but they are always so friendly. Beats Petco, hands down.
Review №9
2022-05-15We love this place, theyre very knowledgeable about the fish and plants for freshwater fish, and super friendly 👍
Review №10
2021-08-15I never write reviews for businesses, but Brian’s Aquarium provided me with exceptional service so i felt like i should. I just built my first aquarium, Brian and the staff could not be more helpful. Brian was more than excited to answer every question as well as provide experienced advice. I first went to another aquarium shop who provided me with terrible customer service. No matter where you are located i highly recommend going to Brian’s Aquarium.