Wheelchair-accessible car park
Yes
Briarcliff Auto Services and Double R Auto in Briarcliff Manor
Categories
Location on the map
Briarcliff Manor, Westchester County, New York, US
Accessibility
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 914-941-1630
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (34)
Great service, timely and efficient. We had a problem with the starter in our 2013 Honda Accord Sport, Pascal replaced the part quickly and did a bunch of other maintenance services at the same time. We are really pleased with both the service and the price! Totally recommend!
A long time friend introduced me to Pascal the owner. He is quite personable but he had my Mercedes for months after telling me it would cause multiple thousands of dollars to replace a steering column lock and he could install an emulator to fix it. I finally had enough of his excuses (and completely lost it after he offered me $1,000 for the car), I had the car towed back to my driveway, got the part from Mercedes for $300 and had a buddy who knew about this issues with steering locks and had him put it in - took less than 4 hours for less than a 1/4 what he said it would cost including labor. Most of the 4 hours was spent putting the needlessly removed dash components back in. My CLS 550 is running perfectly again. The whole experience was simultaneously insulting, surreal and weird.
Great Service. Thanks for all that you do!Briarcliff Auto Services is smart and efficient. Pascal and his crew at Briarcliff Auto Services have repaired my cars for several years and we have always been pleased with the results. We brought a Chrysler Sebring to Pascal that had trouble starting due to an ignition problem. It had been looked at by several other repair shops that could not diagnose the problem. Pascal repaired it and the car starts reliably ever since.He has also maintained two other cars for us.
My grandaughter had a transmission problem with her 97 Honda Accord while doing a summer internship in the area . I live in North Carolina and called and talked with Pascal about her problem . He arranged to have the car towed and fixed her car all in the same day . It turned out to be a cracked pipe and was leaking transmission fluid and the transmission checked out ok. He had a chance to really gouge me with a ridiculous repair charge but he was very honest and called me several times to keep me informed of the repair . I would highly recommend him as he runs an honest and very reasonable shop !
Briarcliff Auto Services is a great place to take your car. They are very knowledgeable and honest. Two traits you do not always find at repair shops. We have an older Audi A8L, they are able to fix whatever is broken and keep it in good repair year after year. Thank you Pascal and team.
Please don’t trust this place they will take your money and not fix your car properly, please beware! They are scam artist. The guy who Works at the front desk is very rude and made me feel very uncomfortable and not safe, please be very careful when going to this place
Poor Customer service. Pascal says he is an expert when really John, who he bought the business from, is who knew his stuff. Installed plug wires incorrectly, did not know how to tune a carburetor. Spent thousands of dollars only to take to another garage who had to fix everything he did, and only cost me 800.00 bucks. Never and I mean NEVER go to this garage. He should pay me just to stay in business.
Provided a detailed diagnosis to get to the root cause, and solution, with a combination of technology and years of experience.
Great service! All the mechanics here love what they do, and it shows. The work is first-rate. They always let you know what needs to be done and check for your go-ahead before proceeding. After some awful experiences with other repair shops when I first moved to the area, I was lucky to find these guys. I wouldnt go anywhere else.
This place is the worst!! I am warning everyone don’t go here to fix your car, first they over charged me then when I came to pick up the car they decided to add additional fees $800 with out telling me in the beginning.. They wouldn’t give me my car until I paid this outrageous amount of money. I called the police and got my report and I plan on taking them to court. They are thieves
Nightmare. RETURNED OUR CAR WITH PARTS MISSING, and we got into an accident because Pascal. He is dishonest. Would not return calls. DO NOT GO TO PASCAL! A warning to all. Please be safe. We used to go to Double R, then Pascal bought their company.
Please please don’t go to this place... I just seen someone post something saying they felt very uncomfortable and unsafe going here and I experienced the same feeling!!!!! The owner and receptionist are so rude. They will charge you a lot of money and not do the services correctly, I was cursed at and disrespected. The owners worship the devil and actually told me this. I had to get out there and I am glad to be safe.
There is no better auto repair service in the whole tri-state.
Quick and easy service after I went to three other locations around the area for a car inspection. Mr. Doran was very helpful and professional. Will come back again.
This place is outstanding. Very professional and very quick to get the car out.
Hit a cinder block on 9A and Pascal had me back on the road in no time. Fast, fair, and honest service.
Ive known Rob and had him service my cars for 10 years. Hes a low-key guy. The service he and his guys do is wonderful. So hard to find a guy like this these days. Honest, down to earth, and just what you would expect from a guy like him. Can an experience with an Auto Repair shop be called beautiful? You wont be disappointed if youre looking for super smarts and honesty.What they charge, compared to other so-called official dealers is a fraction. And the work is much better.A hidden gem in Briarcliff.
Pascal, the owner, not an honest person, IN FACT HE IS A LIAR, he took 18 months many non returned calls and non answered emails, to fix my truck and assured me on many occasions that it was OK, when in fact it wasnt, after taking the truck to the dealer to confirm he had not installed the replacement engine correctly and would not pass inspection so he said he would fix the problem and once again he didnt, he told me the truck was OK to drive home 60 miles to find it spewing coolant 5 miles from his shop, and called from the roadside 3 time no return call until i kept calling to be answered by an employee to say he was busy, and left me on the side of the road to sort it out, I STRONGLY ADVISE ANYONE THAT HAS A BAD EXPERIENCE WITH BRIARCLIFF AUTO SERVICES AND PASCAL DORAN TO POST IT AND GIVE A TRUE AND HONEST REVIEW AS HE WAS REFEREED BY A FRIEND AND HAS DONE THE SAME TO A PERSON I REFEREED HIM TO ALSO, HE WILL TAKE YOUR MONEY AND LIE ABOUT THE WORK BEEN DONE AND LEAVE YOU ON THE SIDE OF THE ROAD AS HE DID TO ME, AND WILL NOT HAVE THE DECENCY TO PICK UP THE PHONE TO DEAL WITH IT.
Came here to repair another shops mistake, Trustworthy People, great service
I have been coming here since Double R opened, always good and reasonable!
Pascal and team has always been honest and fair, i could not believe that someone would write a review calling him a liarthanks guys, and girls
A positive experience, fast help and expertise. Had no problems being serviced.
Honest mechanic. Good people. Use em.
High prices, doesnt return phone calls. Avoid.
Total reviews rating 4.2
34 Reviews for Briarcliff Auto Services and Double R Auto 2023:
Review №1
2022-03-26Excellent service! They were friendly, communicative and understanding when discussing my options. Pascal is very knowledgeable and honest, I ended up getting a my car fixed for inspection at a better price than what was quoted at my local Honda dealership, and in a shorter time frame as well. Every part of the repair was explained via email with photographs and plain-english descriptions, and the response time was snappy. I will definitely be returning and would highly recommend Briarcliff Auto to anyone looking for a friendly and capable auto service.
Review №2
2022-06-23I found Pascal and his shop to be knowledgeable, courteous, and found and repaired prior work done by another shop that was shoddy at best. The price was fair, the work was done on time. As the owner of 4 cars, I plan on using Pascal going forward. He has already handled 2, including an old Porsche that he proved very knowledgeable on. I recommend them highly.
Review №3
2022-03-25Pascal and his wife are professional, polite, and treat you like family. They are an honest business with reasonable prices. He even showed me a picture where the repair needed to be done on my transmission. Got me out of there in time to pick up the toddler from school. Even offered to drive me there if my car wasnt done. I highly recommend getting your car serviced there.
Review №4
2022-05-07I’m 37 years old, and since I’ve been able to drive at 16, I have never found a “go to” mechanic. The expression “honest mechanic” became an oxymoron in my experience. I stumbled across Double R by accident, and I’m SO glad I did. I knew of Pascal years ago, and he was as charismatic and friendly then as he is now. There’s just something about his shop that’s different. They’re extremely thorough and take pictures while they’re performing a service so you can see exactly what’s going on. Prices are fair, he doesn’t push things on you, and he looks at the big picture of your car’s life and gives tips so it will last. So it’s taken me a little over 20 years of driving, but I think I found my go to mechanic!
Review №5
2022-03-15Superior forensic analysis of a complex problem with my Prius engine. Sent pictures with explanations, which was informative. The work was done in 2 days! And at 1/3 the estimate of a replacement used engine from another garage. My 14 year old car drives like a dream. Briarcliff Auto is top notch, responsive and friendly. So glad to have met Pascal!
Review №6
2022-04-20Pascal and his crew are polite, professional, extremely knowledgeable, helpful and will go out of their way to get the job done right! I have been going to them for years. Always ready when they say! Efficient and proficient!
Review №7
2022-06-20I have great confidence in in the workmanship and honesty of this shop. I would recommend them without reservation. Pascal, the owner, has gone above and beyond for us on more than one occasion.
Review №8
2022-03-29Would highly recommend! As a female I don’t know much but I know pascal took good care of me! Honest mechanic which these days is hard to find!
Review №9
2022-04-22The go to place for our cars. Great work. Great service. Very thorough job. Highly recommend Paschal and the team.
Review №10
2022-05-02Pascal and team always do a great job, and the text updates and photos as the work gets reviewed are excellent 👍🏼 Friendly staff, well organised, highly recommend.