BrickOven Pizzeria & Pub in Grand Island
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Grand Island, Erie County, New York, US
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Site: https://www.brickovengi.com/
- Monday:11AM–11PM
- Tuesday:11AM–11PM
- Wednesday:11AM–11PM
- Thursday:11AM–11PM
- Friday:11AM–12AM
- Saturday:11AM–12AM
- Sunday:11AM–10PM
I ordered 20 boneless wings (10 Mango Habanero and 10 Hot Italian) and 5 grilled chicken fingers (honey garlic) with curly fries. The food was amazing!! This is my third time ordering from here. However the hot italian wings were a bit too salty and tasted like Garlic Parm. Also, the wings could have had a bit more sauce on. The time before this I ordered 10 boneless wings (Mango Habanero) and 10 Spicy BBQ. The flavour and sauce was superb. Prior to this I ordered a customized pizza and that too was amazing. Whenever I go here to pick up the food it is super busy and crowded!! But the drive thru counter provides wonderful service.
Excellent service and food. Kids had the pizza and finished their personal pizzas saying they liked both the crust and sauce. Excellent mozzarella sticks. I had the boneless wings with the sweet chili sauce and a salad. Everything was freshly made and delicious. Service was great and felt like wed been coming here for years even though it was our first visit as we were traveling through the area.
Order the bbq chargrilled wings. Just do it.They are absolutely amazing. I live 45 minutes away from here and always get these when I’m remotely close....Did the drive up window which was great. Staff very nice.The sauce, the crisp, the wing... my mouth is watering.One of the top bbq wings I’ve had in WNY.
Update 2/32022 not sure what happen but there service has gotten betterVery disappointed I did not now an hour or hour in a half delivery time would mean are food would be cooked and sitting there that long. Food was cold and Soggy worst 40 some dollars I every spent on food with as cold as it was.
It was a last minute decision to eat here and we were not disappointed!! We had the Greek specialty pizza, the Sausage and Mushroom pizza and the BBQ wings. Hands down the best wings I’ve ever had and the pizza was phenomenal!! Our server was the sweetest and very attentive. This place definitely needs some recognition!!!!
My husband and I used to love coming here… the last few times we’ve been we’ve had a series of different problems. Very disappointed in their service, accountability, and the communication between the “bar” and the “restaurant.” As someone that worked in a restaurant for 15 years, I truly don’t understand the process behind how poorly it’s run. The manager/owner? truly does not care if his patrons are happy.
We had takeout. The fish was mediocre at best. Got two dinners. One was a good sized fish and the other was small. The included coleslaw was about a tablespoons size. I realize with pickup you may not get restaurant quality but everything was soggy. We live 5 minutes away and picked up on time. We will not order again.
I will give 5 stars because of ALEXIS...she is very nice every time! As soon i told her my name she already know me and she always put my order correct! She is very nice and sweet on the phone..we always order and wants to deliver our food, so i never get a chance to meet her in person! im happy and excited to meet her as soon when we get a chance to go to your restaurant ❤❤❤.....
-WORST pizza Ive ever had in my entire life. The Margherita pizza was extremely SWEET. It was as if they used ketchup for sauce but added sugar, then sprinkled sugar on top. I took two bites. The second bite I gagged. They NEED to invest in quality pizza tomato sauce. Pizza should be savory. Pizza and wings are the face of their business, they need to get it right. That brings me to the wings...-Probable food poisoning from the wings. I knew on the first bite something smelled off but I ate anyway to please my husband since he heard they were so good. This was the only food we overlapped together all weekend and we both ended up vomiting allllll night long 24 hrs later. Our daughter didnt eat it and didnt have symptoms. Therefore, it wasnt a stomach bug, it was the food.- Washed it down with pink lemonade.... total mistake! Literally tasted TOXIC. I kept taking another sip, maybe Im wrong? But no. Neither me nor my daughter could drink it. The entire meal was a fail:(.-The only reason Im giving 2 stars is because the waitstaff seemed to notice I was unhappy. Although they didnt say anything, they seemed to be compassionate for the situation with their demeanor. It wasnt their fault and we tipped appropriately. Also we have had a good experience before in the bar scene which is an another star. However this is not where I would want to eat literally ever again. It makes me question what other things theyre cheaping out on (if theyre gonna do the pizza so dirty like that). Lastly, Im sorry to have to review this small business like this. I support small businesses but I also support quality and giving my money to quality. Thanks for reading.
Brick Oven has fabulous pizza. I love it that they make the pizza just the way you ask. I love a thick crust. They dont offer that, but when I call they make it that way for me. They go the extra mile for their customers! I almost forgot to mention the wings are fantastic! I get them crispy on the pit they put them on the grill after they cook them. If you havent tried it this way do it the next time you order. They have many kinds of sauces. Now Im hungry! Ill have to order tonight. Its a Friday and I deserve a treat!
Ugggg, so frustrated.. I placed my order online it was 1 turkey sub, the pick up time stated 6:48 that it would be ready. I left my house at 6:35, got to the restaurant and there was no place to park, line for the drive through was crazy long, so I went in to pick up my order, the line to pick up was super long too. I waited 35 minutes at the pick up window for 1 damn sub! Just ridiculous. Was not offered a drink or anything while waiting.
So, we stopped here because we love actual brick oven pizza which you would think a place called Bricktown Pizzeria & Pub would serve.....mmmm....not so much. We ordered a very simple thin crust cheese pizza well dine...nope...not well done and most definitely not cooked in a brick oven....now I could go into the service outside but why bother, we are one and done here...cya
Picked up an order from here. The young girl at the pick up counter with the fake eyelashes and heavy make up had an attitude. When asked if the extra gravy was in the order...rather than checking to make sure. She says “should be”. Are you kidding me? Food was average. Won’t be back based on the customer service.
We come in every so often, and always enjoy our experience. Their pizza is great! I almost always get the turkey club sandwich. This will not be a common thing reviewed, but; This place has THE BEST pickles 😂 I dont even like pickles, but when I was pregnant with my youngest, I needed brick oven pickles. Were going to have to try their wings on our next adventure, since Im seeing great things about them! 😁
Came here a little later at night with a larger group. 20 or so. We were helped quickly at the bar. Went to the front patio to hang out in the nice night weather and the server who was checking on us was great. Ordered 50 wings and a sheet pizza. Food came out in good time and was very good. Wed be back.
We stopped in while on vacation to see Niagara Falls. We were staying nearby at the Holiday Inn. Very good food! Really liked that they offered a variety of smaller pizza sizes(slice, personal) so my family and I could get what each person wanted. Madison was our server and was really awesome!
Disgusting from the food to the customer service. Called to order wings with delivery almost $30 I also ordered a personal pan, never got it and they claimed I never ordered it. Lady was being nice but nasty. Ordered wings extra crispy, and they were extra soggy. (Barely any sauce to say that was the reason) Never again.
This place has superior buffalo chicken wings. Their pizza is delicious and anything we ordered was very well presented. It is a local place and it’s packed all the time because the food is delicious. We would recommend it and we would return if the opportunity presents itself.
The pizza and wings here are some of the best in the Buffalo Niagara region. Not sure how they make it so good but it is phenomenal. Wings are lightly crisp on the outside, hot and tender in the middle, not soggy and undercooked. Highly recommend their old fashioned style pizza. It is amazing!
First of all, Julie is amazing! She was outstanding, we didnt wait long for anything. She had some great recommendations on food and beer, but honestly everything we ordered was phenomenal. The Stinger Sub was the table favorite. Truly outstanding place! Great introduction to The Island! Thanks BrickOven and a special thanks to Julie for taking such great care of us!
Unfortunately seems to be on the decline. Ordered a to go order, two of three items were incorrect. When I called that evening they attached a credit to my phone number for one of the incorrect items. When I attempted to order four weeks later they refused the credit and basically told me to take a hike.
Staff were very friendly. We tried the Taco Calzone which was delicious! Lots of big TVs if you want a distraction while you are there. They had some good craft beers on tap. Would go back again. We sat in the restaurant side but there is a pub side too with tall tables.
Food was good but the bartender on 8/16/18 was derelict in her job, missed an order completely, never came back to the table to the point we ordered from the bar then never brought the drinks. Im told this is an outlier for service and i hope they let this bartender go. she spent all of her time talking with regulars and ignored other bar patrons too, had the angry soccer mom haircut, brunette.
I never ate in - usually order to pick up. Have ordered a few times and the pizza was good. This last time was not great. Ordered half pepperoni/black olive, half pep/banana peppers. Our 7 year old was not happy to see it was all pepperoni & banana peppers. She toughed it out, and we were on a schedule, so we didnt go back or call to complain. The pizza was sloppy and the cheese slid off, but still we dealt. However, my father found a hair on his slice. Honest mistake I guess, but I am grossed out and frustrated. I will go to one of the other pizzerias on the Island.
We got there and waited for a table, which is good. It means they are popular. But we sit down an the seats are worn and have peeling ducktape on them. Our pitcher of pop has stuff floating in it. The staff took forever to get to us, take out order and later check on us. We ordered an appetizer that came out wrong, but we werent charged for it (so thats ok). Our dirty dishes werent taken and we had plates and stuff just kept piling up on our table as more things came. But the pizza is good.
Lately the food hasn’t been good as before! I ordered bacon chicken sub the first time it was bomb and recently went again and my cheese was literally cold on my sub and poorly made and they also have been very cheap with the food quality! Staff has changed as well and it’s not good for business. Sorry not sorry if my man is paying money for good food we expect it to be good food!
Came in with my boyfriend to have a nice lunch. We waited almost 10 minutes before the waitress came to us. Received our beverages fairly quickly. We waited 45 minutes before asking for the check because we had to leave. People who came in 20 minutes after we ordered got their meals before we did. Ill be calling managment during dinner service to complain.
Ordered pizza for delivery. Was told about 45 minutes. After over an hour I called to ask about the order. I was placed on hold for about 5 minutes. They came back to the phone and asked what my phone no. was then asked my address again. Finally I was told it was on the way. I was suspicious that they hadnt started it yet so I asked if it would be here in 5 minutes. I was told yes. It came finally but was cold. Had to heat it up in the oven. It was delicious but it took too long. Delivery kid didnt know whose order was whos. But it was delicious.
We just left your establishment. There was 3 of us, the service was less than satisfactory. I have eaten and enjoyed many times.Today was a disaster. I didnt know what waitress was ours, we had 3 different waitresses. One didnt know what the other was doing. We sat down and ordered oir drinks, we waited almost 10 minutes for a waitress. We eventually asked one that was strolling by if she could take our order. The waitresses were standing at the register behind the door eating. They were chewing the food in their mouth while they were approaching the next table.One of you waitresses had a shirt on, and you could see her bra and bra straps. There were young kids in the restaurant, she needs to cover herself better.It took so long for our food to arrive we needed to ask for a carryout box for my mother-in-law.There was garbage and food all over the floor next to us. We had to go to the waitress to pay our bill. I did ask if they were short handed and the waitress said yesI did not see a manager and the girls said they were cooking the orders.While leaving we noticed there was a different waitress and some gentleman sitting on the patio, he was drinking a beer.Not happy, wont be back.
Was pleased with my latest meal here. Quick and friendly on a Friday during dinner. Helped us quell some restless kids by providing some crayons and coloring books. My wife has a gluten allergy and finds gluten free usually means tasteless or tainted by carelessness in the kitchen (ie. cross-contamination). She didnt have a problem with either on her GF cheese & pepperoni and was relieved to be able to have a taste of real pizza. Thanks.
I generally only write good reviews but this is to adjust the crazy positive reviews of this place, which lured us in. Service was so SLOW. 2 hours for lunch.The pizza was horrible. I compare this pizza to Dominos. The person that said it was Jersey Shore good must be a family member and from Wisconsin. Im from Jersey and this stuff was not edible.The taco was a burrito!!! Dont call it a friggin taco. It would be like ordering lasagna and getting spaghetti. The response was well that is how we make taco around here.The sandwich was good no complaints there.
Waiter wasnt paying attention when we ordered and even though I was very specific on an easy order. So of course it was wrong. Then she insisted I ordered wrong... ugh. Super unhelpful with getting it corrected to the point that I said forget it. Go to Rockys instead and dont waste your money.
As someone who grew up in Niagara Falls I have ate my fair share of wings. We order lots of food from BrickOven and the subs are usually very good. We decided to try the wings and let me tell you VERY DISAPPOINTED. We ordered the 50 wing bucket. The Hot flavored wings was more like a medium anywhere else to start and they were cold and soggy when delivered. Never mind I asked for them extra crispy. 2nd flavor was Medium and you mid as well said these were plain as they came with almost no sauce and once again soggy after asking for all the wings Extra Crispy. BTW thats a common thing to ask back here as they dont come tasting like wings that sat and died under a hot lamp like BrickOvens. Medium Garlic wings more of what I said above no need to explain. The only reason I am giving them a 2 is the Italian Wings and Honey Garlic came like someone actually cooked them. HONESTLY IF YOUR OUT THIS WAY SAVE YOUR MONEY AND TIME AND JUST GO TO JACOS OR JOEYS ON BUFFALO AVE A FEW MORE STOPS DOWN THE THRUWAY. They will serve your order as you ask without charging fees and bringing you cold and soggy wings. Needless to say BrickOven lost a 60-100 dollar a month customer last night.
Wasnt expecting fabulousness but I was pleasantly surprised with the quality and flavor of the pizza. Generous pies and good brews on draft. What more can you ask for? Well, actually... More than one toilet in the bathroom. Sort of odd that a pub/pizzeria only had one single bathroom so you have to line up awkwardly in the entryway. If there were more loos on premises, there ought to be a sign indicating such, too.
Today is the 3rd time we ordered subs and we picked up our order we got home and my frys were not in the bag this the 3rd time that this has happened in 2 months!!!! What do we need to start checking our order and make sure everything is in the bag I guess so, we will just stop ordering from the!!!😡😡😡
I was staying down the street and based on reviews I decided on this place. The food was ok but the service was horrendous. It appeared that one haggard server was training the remaining young staff.. Service was very slow. The food was ok but to me it is the whole experience when eating out.
So disappointed. Spent the day at Fantasy Isalnd and decided to stop in with my 5yr old for slices. Was told i could not eat in the doning room becuae Id be taking up tables!!! A paying customer cannot utilize one of the 10 empty tables? What a joke. #thankgodformightytaco #eattacos
Total reviews rating 4.3
199 Reviews for BrickOven Pizzeria & Pub 2023:
Review №1
2022-04-18Only did take-out. It was ok, nothing to write home about. Dough and crust was good it needed more cheese and toppings, Im not saying over load it but just a little more to give it a better taste.Look at my pictures and its just a thin coat of cheese and few toppings..
Review №2
2022-06-27Absolutely delicious! Isnt that all that needs to be said... well besides they are nice and the place is clean!
Review №3
2022-01-02Cute little place. Great staff. Pizza was pretty good. Not great really sweet sauce. Outside and inside seating. A year later we stopped back on our way to the falls tried something different this time and loved it. My son even loved their spaghetti.
Review №4
2021-09-14Friendly, welcoming staff. Good pizza with outstanding cup and char pepperoni at a reasonable price. Loud radio in the dining room with at least 5 TVs.
Review №5
2021-08-09The food is always so delicious. Fried dough, pizza, roast beef and mashed potatoes, chicken fingers and fries, and so many varieties of delicious food. They also have a bar connected for adults
Review №6
2022-05-10Waitress very nice. We ordered a medium bbq chicken. It was very good with plenty of toppings. Husband and I could not finish. Took back to RV and had rest of it for lunch next day. Reasonably priced. Would eat here again.
Review №7
2021-11-06Pizza was light and fluffy, good amount of toppings for the price. Good service, clean restaurant. Overall a pleasant experience with yummy food.
Review №8
2022-05-29Heard about this place for awhile, was in the area and had to try it. Did not disappoint, solid pizza.
Review №9
2022-02-27Absolutely LOVE LOVE LOVE this place. Small with live music and the Pizza is GREAT! Ate here twice during my one week business trip. The service is GREAT and they have games for you to play also. The cutest Dog is also here.
Review №10
2022-06-26Drive Thru: let’s start with the PROs: the side salad and friendly staff. CONs: spaghetti was literally just noodles with what tasted like store bought sauce. Nothing special about it. The BBQ wrap was ok at best, too much BBQ, no flavor on the chicken or anything else. No silverware was provided in our take out order.