Kerbside pickup
Yes
Bright Bay Lincoln, Inc. Parts in Bay Shore
Categories
Location on the map
Bay Shore, Suffolk County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 631-666-6720
Site: https://www.brightbaylincoln.com/
Site: https://www.brightbaylincoln.com/
Opening hours
- Monday:7:30AM–4:30PM
- Tuesday:7:30AM–4:30PM
- Wednesday:7:30AM–4:30PM
- Thursday:7:30AM–4:30PM
- Friday:7:30AM–4:30PM
- Saturday:7:30AM–4:30PM
- Sunday:Closed
Comments (83)
Had some error lights so the Service Advisor saw me immediately reviewed the lights and quoted the costs. Needed it done but he also contacted and dealt with another car companies extended power train warranty to have them pay a substantial amount of the costs. Will always have my vehicle serviced here .
Janice was a blessing to work with, she was very accommodating and made my experience a breeze. Victor from service was very nice and helpful, he helped me with my belongings as I was unloading my loaner car. Thank you Janice, and thank you Victor for being so helpful!!
I have been Going to Bright Bay for over 20 year! We were expecting the worse as far as car availability at this time. Domineck Babbo put together a deal that we could not refuse! We have been using Domineck for at least two previous leases. He is courteous, personable and knowledgeable and got us the best deal!! A BIG Thank you to Domineck, Anne Marie and Bright Bay staff for making the leasing process effortless!!! We love our new Lincoln Nautilus!!!
I met John online on a preowned SUV I was interested in. The service was amazing John, Jimmy AnneMarie was simply outstanding!! They went out of their way to accommodate me and give a seem less buying experience Bright Bay team was excellent
The team here made the process super easy. Bob Bush was awesome. Ann Marie was amazing as well. Highly recommend this team if you in the market for a new vehicle
Absolutely VIP experience at Bright Bay Lincoln. Impeccable service. Jason from sales is amazing. All around pleasant experience.
Bright Bay has a very competent and congenial Service Department. I had brought my car in for a scheduled repair and the work was completed within the day, as Id been told it would, and to my satisfaction. Those members of the Service Department I came in contact with made my experience even more pleasing. Ill definitely use them again.
This was the best car buying experience I had,and I had a bunch.Everyone was friendly and professional.Even though I drove my salesman Matt crazy we finally came to a outcome that I felt good about.The Dealership manager (Jimmy), said he wanted to take me with him when he goes to buy a car, lol.I would recommend this Dealership when looking for a car.
Such a great service. I have a Lincoln MKZ. They picked up my car from work, changed the oil and dropped back in a couple of hours. My car came back from the service spotless. The car wash and pickup/drop services are complimentary. I was under the impression that dealer’s services charge too much but my last two oil change/tire rotation/state inspection were very reasonable.Thank you.
I would Like to take a moment to acknowledge Darren at Bright Bay Lincoln . He was extremely helpful and truly went above and beyond for me. I had car trouble With my 2019 Lincoln nautilus my vehicle was smoking and over heating. Darren sensed how nervous and somewhat scared I was as I was in an unfamiliar area and had to get home. He literally talked to me through what to do and stayed on the phone with me almost my entire way home. He also gave me his personal number and made sure I made it home safely. I was really Grateful for him and I must note he does not personally know me nor have we ever met in person. He treated me like he was an old friend helping me like he did. I don’t know what I would’ve done without him! The following day I had my car towed to the dealership and he Made sure my car was serviced quickly and fixed by the next day. They did not have any rentals available so he promised to get my car done quickly. I have to be honest I did not believe it but the car was done as promised the very next day. Everyone in the service department has always been kind and helpful. This is my second purchase with this dealership and what keeps me coming back is the level of service from service department. I do wish they had more loaner cars available but this seems to be an issue at all dealerships at the moment. Thank you Darren of bright bay for saving the day! The front desk ladies also are always very nice and their professionalism and service they provide is exceptional. Thank you !
Lincoln is considered a luxury vehicle and I feel that when driving my car but the service at bright bay makes me feel even more luxurious. As a previous jeep owner, the difference in how I am treated and taken care of is just mind blowing. I recently dealt with Darren in service and Tommy who did the work on my car. Both of them provided personal, top notch service. They went to the extreme to find the issue with my vehicle and kept me updated the whole time. Darrens personality and Tommys work ethic made an experience that most would consider inconvenient, truly enjoyable. I am so happy to be a Lincoln owner and get to experience such great service.
I have been a loyal custom of Bright Bay Lincoln. Over the last few years I have purchased several car from this dealership, so my review comes from experience. I was most dissatisfied with my recent visit for service of my 2017 Lincoln. The vehicle was being serviced for the 30 thousand mile status and I have no complaints for what was done but I am irritated by hard sell approach. And, I must say, I dont believe it was done so deliberately by the service advisor. It felt like it was directed by the company. The discussion among the customers in the waiting room supports my claim. We all felt that recommendations for services were being made not on a need basis but simply to enhance the bill.In brief, Im not sure I want continue doing business at this dealership.
This was my first time having my car serviced at Bright Bay. I needed my first oil change and tire rotation plus the fluids were topped off and the filters checked etc. etc. I got a convenient quick appointment and on the day of the service, they got me in and out of there in really good time. I plan to have the car serviced there all the time. After all, I bought it there.
Our service provider was extremely helpful! The loaner car was comfortable and everything was taken care of quickly and professionally.
Ive used Bright Bay for the last six years. Most o including my last visit time they deserve five stars. There have been times in the last six years I would give them a much lower rating. Because of that I give them four stars.
Second time leasing a new Lincoln from Bright Bay and again it was the easiest and best experience one could hope for when getting a new car. Our salesman, Dominick Babbo was fantastic! Knowledgeable, not pushy and honest. Same with the finance guy, Dennis Gonzalez. I cant recommend this dealership enough.
Bright Bay Lincoln provided the most professional and caring services. My airbag had to be replaced and I took advantage of a coupon for servicing my car. Complete brake job, installation of new air bag, tire rotation done in ONE DAY! My car was washed so well it looked NEW and it’s a 2012. Mrs Wilson
My check engine light came on so of course I called right away. I was told that as long as it didnt feel like it was driving any different that it was ok to drive. Otherwise they would have sent a tow truck to pick it up. It felt the same and of course, my luck, it was the weekend. They gave me an appointment for Monday.I left the car on sunday night and dropped the key in the overnight box. They called me the next day and said the car was fixed and if I couldnt get there before 4:30, I could get my keys in the showroomAll went well. Everyone that I delt with was very kind. The most interesting part of the whole experience was that I checked my Lincoln app and in the messages was an alert that the car needed to be serviced because the oxygen sensor needed replacing. And that was exactly what was wrong with the car.......easy peasy.Bright Bay Luncoln was wonderful.
The service team at Bright Bay Lincoln are incredible. They are fast and courteous and honest. Their customer service is fantastic.... wouldnt go anywhere else.
We love going to Bright Bay the service dept.they only recommend what you need and your car gets washed and vacuumed. thanks for the great service
This is coming from someone who has been burnt by dealers before, like Atlantic Honda. Horrible place. Do yourself a favour and stay far away from this place. Bright Bay is a great Dealership. Very relaxed atmosphere. Never felt pressured. I felt Comfortable asking questions and stating my concerns about the sale. Thank you Bob (salesman) for all your help, love my suv. Dennis (finance) made it so easy for us and explained all the paperwork.Thanks again!!.You guys rock!
My experience with the service department at Bright Bay Lincoln was seamless and incredibly convenient. I will be sure to visit them when I am in the market for a new car.
Bright Bay Lincoln was the BEST car buying experience I’ve ever had! Domenick Babbo was amazing! He made everything as convenient and expedient, as possible. And, he spoke to me respectfully! Everyone that I encountered at the dealership was extremely courteous. I would definitely recommend Bright Bay!
The staff at Bright Bay are always friendly and professional. They are like extended family, its always a pleasurable experience.
I’ve been leasing cars for the past 9 years at Bright Bay and it’s because of their Service Department that keeps me going back!!
Very nice dealership and the buying process was smooth and hassle free. My sales rep Dom was excellent and extremely helpful.
From our first interaction with Domenick Babbo at Bright Bay, we knew we were in the right place to purchase a new vehicle. The levelof professionalism was second to none. This was truly a stress free process from start to finish! Thank you Domenick.
Bright Bay Lincoln John Fariello made my car buying experience effortless and fun. Even the financial department process was very easy to get through. I found my new dealership in Bright Bay and can’t Imagine going anywhere else for my future vehicle plans. Thank you 😊
Thank you for taking me in without a appointment. I know the extra pressure I have caused. So thank for talking of my new lincoln.Service great 👍people are very friendly and helpful. See ya for my first oil change.Nice work Service department A +Eddie Mooney
Darren Hoyt is the best service manager I’ve ever dealt with. Thanks to Darren and his team ! Well done , as always
This was my first service appointment for my 2020 Lincoln Nautilus. I had an early morning appointment and I was in and out in one hour. This vehicle is my third Lincoln purchased at Bright Bay and I am extremely satisfied with both their sales and service departments!
Bright Bay Lincoln showroom in Bayshore, NY is immaculately clean. We fell in love with the Nautilus as soon as we sat in it. Driving it sealed the deal for us. The salesman, Dominic, was helpful and knowledgeable and didnt pressure us. Also, the finance specialist, Dennis, was extremely polite and helpful as well. Great dealership!
Great experience from start to finish. John was really great to deal with on the sales side - he even texted me constantly on his day off. For finance, Dennis was equally strong. You don’t often get people who know how to do their jobs superbly well but that’s what we got there. Thanks so much, guys!
Bright Bay is the best! Always fair and honest. High five to Larry the mechanic, Janice the Service Writer, and Victor. However, all the employees are awesome! Keep up the great work!
Dominick Babbo made the process of leasing my new Lincoln stress free. Everyone at the dealership was courteous, professional and a pleasure to work with.
Great experience working with Domenick at Bright Bay. Got my car in a few days and everything was very smooth in the transition from my old leased Lincoln to this one! Would recommend this dealership to all.
As a repeat customer I was once again greatly satisfied by the selection and fair prices offered by a welcoming staff with courtesy and friendliness and not a hint of pressure. I easily made a selection and drove it away with a smile on my face. Thanks again Bright Bay.
BBLincoln picked up my car. Oil change and inspection ..My car was delivered shortly.. and washed.Always happy with the service @ BB Lincoln
In addirion to the oil change and tire rotation, they noticed my car inspection was up this month and handled that as well while I was there. The staff is friendly and competent. Great experience!
Great service! Was there for oil change but discovered I needed new air filters! Took care of properly and with a smile! I always get my car back looking better than when I brought it in…!
Excellent experience. Great perk to have valet service for car pick up and drop off. Great communication with staff throughout the entire process.
Everyone was so helpful getting into my new car was SO easy!
I always get courteous professional service at Bright Bay. When I have emergency I get accomadated.
Had a great experience working with Robert at Bright Bay Lincoln. I traded in my truck and picked up another that they advertised a few days later. I would highly recommend this dealership.
I highly recommend this dealer. Everything went smoothly. No Pressure whatsoever. The process was simple and fast. I drove away in a beautiful car.
Always a great experience when I come in for service. The Service Managers Daren & Janice are always so attentive to your needs. I usually wait for my cat and I’m in and out in no time
Excellent..very professional, courteous, friendly...just a pleasure to do business with. They are my idea of what an auto dealership so should be. Thank you John and Dennis.
Great service at a fast pace. The service department is very loyal to their loyal customers.
Cannot fix problems on car(windshield wipers dont always work and hatchback doesnt always stay down). Extremely dissatisfied and disappointed with attitude. 2021 Corsair
Janice was the best! She and her team made it happen!
I brought my car in there for a noise in the front end and the dealership service was absolutely second to none their technicians are knowledgeable and the service staff is the way you would think when you go to a dealership
Customer service is above & beyond. Appointments are always on time; wait times far less since usually only Lincolns are serviced.
Great service experience! Wonderful people who made me feel like they truly cared about me and my service needs!
Ann Marie and John were extremely helpful in my lease buyout. Highly recommend
MY LINCOLN WAS GIVING ME A HARD TIME STARTING AND NEEDED A NEW BATTERY. I ORIGINALLY MADE AN APPOINTMENT ONLINE AND THE ONLY SPOTS THEY HAD OPEN WAS A WEEK OUT. I CALLED BRIGHTBAY LINCOLN AND EXPLAINED THAT IM AN AMPUTEE AND MY VEHICLE WAS MODIFIED WITH HAND CONTROLS AND ONLY VEHICLE I COULD USE TO DO MY DAILY TASKS. BRIGHTBAY LINCOLN SERVICE DEPARTMENT WENT ABOVE AND BEYOND TO GET MY VEHICLE IN THE NEXT DAY AND GOT MY CAR UP AND RUNNING. IM EXTREMELY GREAT FULL TO THEM AND WOULD DEFINITELY RECOMMEND THEM TO ANYONE.
I was very impressed the way I was greeted this morning the workI needed was done fast and efficient and they also washed my car
I wouldnt go any other place to have my 6 cars serviced
Excellent service. Dominick was very informative & walked us through the whole process from start to finish. Thank you Dominick💕
Dominick and the whole team were very professional and thorough. Great experience.
Bob made sure that the deal was where I wanted and made sure I got what was promised. Very pleasant and very nice
Great service ! Love the pick up and drop of our vehicle.
Bright bay Lincoln sales and service are great ! Always a pleasure!
Highly recommended: professional, friendly & helpful. I will be a longtime customer here!
Courteous service and attentive
Friendly and professional staff. Great service.
Excellent service in-and-out very professional .
Excellent service
Very professional
Fast Reliable Service!
Great service team
Excellent Service
Great service.
They are the best.
Total reviews rating 4.9
83 Reviews for Bright Bay Lincoln, Inc. Parts 2023:
Review №1
2022-01-17These guys are great.. keep in mind that im always weary of dealerships. Their service department was no hassle. Bearing in mind the difficulties of our current situation w pandemic related labor shortage I have to say they kept me informed on the progress of my vehicles repair status which I really appreciated. Because of their service department I will buy my next Lincoln from this dealership only- and I live on the north side of the island so its definitely not the closest dealership to me. Great job to the team at Bright Bay!
Review №2
2022-04-22I always say …”Know before you go…” Do your homework on line to check out details and offers that are out there. The reason I did not give a “5” star rating is because I was not offered the 0% financing for 36 months that was available. I found out about it by accident while doing a little research. Was it an oversight or was it deliberate? Other than that it was a typical experience at my local car dealer. Everyone was pleasant and the sale was quick and painless. My salesman was great, the finance department was great, the service department is one of the best and I love the man who greets me when I bring my car in for service. He’s the best!!!
Review №3
2022-02-04Great experience at Bright Bay Lincoln. Dominick was professional, friendly, and accommodating! Did not feel pressured to buy at all. He answered all my questions and I left with a beautiful Lincoln Corsair! Highly recommend this Lincoln dealership over the ones in the city. Definitely worth the trip. Thank you Dominick!
Review №4
2022-03-25This was my first time dealing with Bright Bay and I found the price reasonable and salesman Bill Dowling knowledgeable. I was insistent that there not be any surprise fees upon closing the deal and there werent any. The salesmen did a great job of walking me through the cars various menus and settings. I would recommend this dealership.
Review №5
2022-01-12Took in my vehicle for oil change and inspectionNo Tricks or Gimmicks. Everyone was Courteous and Professional. As a woman walking into a dealer I felt comfortable. Everything was taken care of in a timely manner.Thank You for that. I give you all 5 STARS
Review №6
2022-01-31Service department goes above and beyond to make sure your needs were addressed correctly. Sales department is prestigious in every way of making sure your new vehicle purchase goes smoothly. I like be there Bright Bay group in every aspect of the way they do business.
Review №7
2022-02-26As always very positive experience. No long waits. Treated like family. Been coming here for 9 years. Darrin is fantastic and takes care of my car professionally and the first time. Dont ever feel like Im paying for anything that I dont need.
Review №8
2022-05-25Bright bay has a top notch service department! Always kind and accommodating and professional. I appreciate that they are ALWAYS fair in their prices. Ive had other brands of cars in the past, but they truly make being a Lincoln MLX owner a pleasure!
Review №9
2022-03-03I love coming to Bright Bay. I never had a bad experience there. I always get the best care with Daren. He takes the time to explain everything to to me. He is truly the nicest man and will make sure you always get the best care. Thank you Daren!
Review №10
2022-03-03My experience with Bright Bay Lincoln was exceptional to say the least. The easiest and most comprehensive car shopping experience I have ever encountered. Working with Domenick Babbo was unbelievable. His complete knowledge as well as his enthusiasm was reassuring. Domenick made certain that my experience was at the highest level possible. He filled me with a complete knowledge and took the time to get to know me to assure I was getting everything I wanted and needed. The Financing woman was beyond pleasant and found ways to save me more on my payment while giving me the extras I wanted. I will be a loyal customer now and am so very happy I chose Bright Bay Lincoln. What a TEAM!