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Phone: +1 585-730-5296
Site: http://www.brockmantreeandlawnca...
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.6

199 Reviews for Brockman Tree & Lawn Care 2023:

Review №1

2022-03-08

I wanted to take a few moments to thank Brockman Tree and Lawn Care for their exceptional service. Everyone from the office staff to the technicians have been very helpful and polite. When I have called with questions, they are quick to respond. Most impressive is when my lawn is one of the few that isnt colored in yellow with dandelions. I would highly recommend Brockman for any and all services. My lawn always looks life a golf course and the best part I didnt have to break a sweat maintaining it. Thanks again!!

Review №2

2021-11-04

Do not use Brockman unless you want them to destroy your lawn when performing services you did not actually schedule. Scummy practices, and no regard at all for the health of your lawn.I first contacted Brockman to have my lawn aerated in the fall of 2020, as I was doing a bit of a renovation and I wanted to aerate before I dethatched, top dressed, and over seeded. I was on the schedule for that fall. Fast forward to early September, no aeration performed yet and I had not heard from them at all. I reached out to them as I wanted to get seed down and have enough time for it to grow enough before the frost, and the response was something along the lines of well get to it when we get to it, we stop when the weather no longer allows us to perform. This was worrisome, but it was too late to contact any other company. More time passed, we were into the middle of September, and temperatures were dropping. I reached out again and received the same response back. I was starting to get really worried that I would not even be able to over seed at this point. Finally, on September 23, the aeration was performed. I was able to over seed, but the result was not as successful as if I was able to start a couple weeks earlier. In any case, I was not completely happy with the service and I had no intention of using Brockman again.Fast forward to fall of 2021, I skipped aeration and over seeded in early September. Grass was growing and the lawn was filling up nicely. On October 22, Brockman showed up and aerated my lawn...I did not schedule this. Besides October 22 being way too late to perform something like this, it ruined most of my new grass that came in. On top of that, it had rained the day before, and the ground was extremely soft and wet -- so the heavy machinery being driven on my lawn absolutely destroyed a lot of it, leaving a ton of bare patches now that I will have to fill in. I immediately reached out to them, asked why this was even performed in the first place, and was told that aeration was an auto-renewing service -- but I was never made aware of that when I scheduled it in 2020. I was also told that their boss was out of town, and that I would receive a call first thing Monday morning to make things right...never heard back.So unless that sounds like a good time to you, do not use Brockman.

Review №3

2022-03-22

WORST LAWN CARE SERVICE AND CUSTOMER SERVICE I’ve ever experienced. After spending $1600 to have them fertilize and reseed my lawn in 2021 it ended up looking worse than it ever had in the 20 years I’ve lived here. I contacted the owner FOUR TIMES to share my dissatisfaction with the service I received and he refused to respond to any of my phone calls, email, or the letter I sent. I continue to be amazed by Brockman’s lack of concern for customer satisfaction, especially after spending that much money with their company. Their customer service is just as poor as their lawn service.

Review №4

2022-07-06

Our Tech. Tyler is awesome, he takes the time to hear any concerns I have on the yard which are not reflective on Brockmans service but things our yard was exposed to for years that Brockman is doing a totally awesome job correcting. I couldnt say enough for Brockmans service, this most certainly includes the techs I talk to with questions on the phone. Overall Brockman Services Rules.

Review №5

2022-04-22

Very reasonable for their lawn care service, and the yard definitely looks better for it. Since COVID, I feel that the time frame for weed control and fertilizer has been pushed back a few weeks, but still worth it.

Review №6

2022-05-23

I am contracted to get weekly service. They often dont show up during the week. When I call, there is always an excuse why they didnt come. Then, when they come for a make up day, usually 3-4 days later, they then will claim that the make up day is the date they use to schedule our next service, not the day they SHOULD have been here. Simply, they will find anyway to provide as little actual service as possible. The person who answers their phone has always promised to have a mowing supervisor call me, who never has. When I call back to inquire why that person never called, I am told, I cant make him call you. Crazy how anyone can do business this way! DONT SIGN A CONTRACT!

Review №7

2022-05-14

The office staff are very professional and knowledgeable--that is so helpful when choosing the right services! In addition, the technician--Michael Fish--who came out to treat both our lawn (80,000 sq ft) was fantastic! He called in advance to advise of his arrival time, and spoke with us before and after application to address any questions or concerns. We are quite pleased with the results, as well as the cost of services. I highly recommend Brockman Tree & Lawn Care!

Review №8

2022-01-06

X My husband and I began using Brockman Lawn service at the beginning of the year and are very happy the results. We switched from another lawn care service because they were very heavy on the chemicals and it was a concern as we have pets.Brockman’s offer to go lighter on the chemicals works out for us, and we still have great results, and costs us less yearly as well. We’re very satisfied with Brockmans.The Kiseleski’s

Review №9

2021-12-23

Brockman’s entire staff are the heroes of landscaping. During this unique, challenging time in the world and my personal life and after countless bad experiences with other landscapers, Brockman restored my faith and trust with their exceptional kindness, discernment, and professionalism at all times. I felt supported and appreciated as a customer, and everyone needs to know that they can count on Brockman to deliver the best in all aspects of quality service. Thank you, Brockman, for all that you do.

Review №10

2021-10-16

Have lived in the same house for 21 years and always did the lawn care myself to no avail, sandy soil and locust trees make it a problem. About two years ago my next-door neighbor started using Brockman Tree & Lawn Care and his yard really improved a lot so this year i decided to try Brockman and i am very impressed with the results, the lawn looks much better than it ever has plus Brockmans service cost less than i was paying to do it myself. i would highly recommend to try Brockman .