Bronx Barx in Bronx
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Bronx, Bronx County, New York, US
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Site: http://bronxbarx.com/
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:8AM–5PM
- Sunday:Closed
I had to choose a star, otherwise they will get NONE!!!!!Took my dogs, Chloe (Maltese) and Bella (Yorkie), to get groomed today. Had two separate appts, 1pm and 2pm. Upon arrival we were greeted, very friendly by Renzo and he had the groomer Christina speak with us regarding the cut we desired. I asked what time we should pick up our dogs, considering they mentioned they were a little behind because they were busy, maybe 3:30 ? I was told more like 4pm, they would call when they were ready. I said ok, 4 came and went and I had not heard from them. At 4:30 I called to check on them and was told by Christina they had not been cut yet and as soon as she gets to them it should be quick but she gave them water. At this point my concern was for my dogs. They had been in a cage for all those hours, did they eat? were they walked? any water? Christina said, I told you we were busy. When she did not like my response she put Renzo on the phone. I mentioned this is not a good way to run a business, he said ok so tell me what I can do to make YOU -with emphasis- happy. I decided to go and pick up my dogs. At this point they had been there for approximately 4 hours. They did not take accountability for their actions. They pointed the finger at us, the client, repeating we told you we were busy and you had two dogs. As I mentioned to them, the fact that I had two dogs is irrelevant considering they were booked on two separate time slots. On their website they have 6 open time slots, starting at 9am last appt at 2pm with an hour in between each time slot. There is no way or reason why they should be so far behind that at 4:30 dogs are still waiting to be groomed. My dogs panted and Chloe cried all the way home. When we got home, they both went straight to the water which leads me to believe they were not given water. I am not making this up. I mentioned to both Christina and Renzo that my dogs get anxious. My heart aches. Chloe and Bella may not have been important enough to both Christina and Renzo, but they are part of my family. We love them just as much as we love our children/grandchildren. So yes, we feel they couldve handled everything a little differently. What went wrong? They were negligent and in complete disregard about our feelings.
I was glad to have found this place online. My 13-year old Silky-haired Yorkie needed a hair cut and I hoped they had an opening. The booking was a breeze and the representative was great! I want to thank the grooming team for making my yorkie very beautiful (apologies if she was a bit snappy). I am glad this professional, clean, and organized place is close to me and I will DEFINITELY bring my dog back again. This business truly is a gem in the South Bronx!
I picked up my dog Charlie from Bronx Barx today after a four night stay and will definitely be bringing him back for daycare, boarding, and grooming! Charlie has a variety of medications that he is required to take and they had no problem keeping him on track with these (this is always something I worry about when leaving him places). The facility is also super clean!! I loved being able to log onto the camera and see exactly what Charlie was up to throughout his stay there. When I came to pick him up Charlie ran up to me excited to see me but also kept running back to the owner to get some pets. I am so happy to have found a place near home that I trust!
My puppy (5mo, Basenji) and I love BB. Their service model is very attentive to the client’s needs, convenient and reasonably priced. I had my girl dropped off to my home and she seems to love being in daycare. We will definitely be returning for other services in the future.
My Family and I went on vacation for a week and decided to board our Yorkshire Terrier, Brooklyn at Bronx Barx . I love how attentive, loving and caring they were with her. I also loved the fact that I was able to check in at anytime on the web cam, it gave my family and I a sense of relief. I would definitely Board Brooklyn there again with no hesitation. I recommend Bronx Barx to anyone looking for Pup/ Dog Services. To the Bronx Barx staff Thank you for caring for Brooklyn as if she were yours and for making her stay as comfortable as possible.I hope to see you guys soonBest Regards,Daysha, Family , & Brooklyn
I took Lucky for a temperament test and grooming. I love this place. Lucky spent a few hours there, it was his first time around other dogs and while he is still a little shy he was exhausted and I was very happy with his grooming. I cant wait to bring him back for daycare
I found a Bronx Barx flyer at Pelham Bay Park Dog Park and am so glad I did! I took my 7 month old puppy here for daycare and then 3 nights of boarding. The staff took such good care of him, kept up with his training, and went out of their way to make sure he was able to get out all his puppy energy! Harley came home happy and sleepy! They were always available to answer my questions or just give me an update on how my puppy was doing. The live webcams were so fun to watch to and made me feel so comfortable. Thank you so much Bronx Barx! You’re our go to spot for daycare and boarding!
I never had a dog before and I have the worst anxiety. Renzo and the team have never made me feel so amazing. I love that I am always able to what she’s up to on the web cam.The groomer is amazing, my dog LOVES going there, and I couldn’t be happier. There are no words enough to thank them for all that they do.
Renzo and Steven are incredible. I cannot recommend Bronx Barx highly enough. They treat the dogs like their own and Lamb Chop couldnt wait to get in the door each morning. He would come back happy and exhausted from a full day of play. I was always given a full report of his day or overnight stays. I knew he was is great hands while I was away or at work. We sadly moved away from the neighborhood and I doubt well find a new spot that can compare with Bronx Barx!
We just got our dog (Sammy) back from a week long stay at Bronx Barx, and he looks great. Hes happy, calm, and the same weight he was when we dropped him off. Weve used other doggie day cares where he returned looking skinny, unhappy, and a little skiddish. Renzo knows dogs and takes their care seriously, were really happy hes opened a much needed dog boarding place near us.
I took my Shih Tzu here for a grooming service and I am beyond satisfied with the service she looks amazing. The environment was friendly plus the pricing was reasonable, the owner Renzo was so welcoming thank you so much for bringing quality dog care to the Bronx I wish you many years of success.
Bronx Barx was a life saver! We needed to board our anxious older dog (9 yo) during moving on very short notice and Renzo came through. Our old boy had a blast! I know our dog had a better three-day weekend than we could have provided. Thanks to Bronx Barx and staff, we didnt have to worry about our dog while moving!
Bronx Barx has saved us! Grizz the dog has almost finished his first week and I cannot stop raving about the service. Having a dog with separation anxiety and hates being home alone has been a difficult challenge. When we moved to the Bronx it was a major worry about what we would do with Grizz during the day. We have been piecing together sitters/time off/ having him alone for short periods. I searched again for what we can do and Bronx Barx site popped up! They are new addition to the South Bronx and they came just in time! With an awesome van for pickup and drop-off, very friendly staff who clearly love dogs and super helpful and responsive Co-Owners of the business, it has been a dream to know my dog in is great and capable hands in a beautiful new facility. The website is great and even has a webcam! This is the place for anyone who wants to socialize their dogs, not worry about relief walks…. and for us to know that our dog eagerly gets up and runs to the door when we say “Want to go to daycare?” Thank you Bronx Barx so so much.
This Place is Amazing and THEY LOVE YOUR DOG!My baby Rumi is always so excited to go to Daycare.As soon as we arrive to drop him off his tail starts to wag and hes so happy to go play with his furry friends in DayCare.He gets to play in a fun and safe environment and by the time he gets home he just wants to snuggle and sleep.They also have live feed Cameras that are so helpful and if youre like me and miss your fur baby you can see him playing anytime and having a good time with the other pups :)Renzo and the staff are amazing and the facility is super clean and very well maintained.Thank you for having such a great place for our little fury baby to call his second home :)
Total reviews rating 4.7
60 Reviews for Bronx Barx 2023:
Review №1
2022-06-07Best place for my dogs to get a hair cut ! I have a poodle and yorkie that have separation anxiety but they are treated so well here they always look happy and calm when I pick them up😊 Thank you I love their haircuts .
Review №2
2022-05-26I had previously taken my dog Remy to another doggy day care. He was always reluctant to go in/interact with staff, the area was closed off so I could never see where he was located except through a blurry camera, and they put dogs in crates for a 2 hour “nap time” in the middle of the day.After coming to Bronx Barx, I see what a great daycare experience looks like. Remy LOVES going to this place!! He cries and howls to get out of the car once he sees we’ve arrived, and rushes to get in to see the other dogs and staff. We love the open concept for transparency’s sake, as well as the lack of “nap times”. He gets to socialize and free roam the entire time he’s there (which is often!).The staff are also all SO friendly and helpful—they make me feel like Remy is in good hands every day.I could go on because I have had countless positive experiences with this place during the past 6 months, but, all in all, if you are considering coming here don’t even think twice. They’re awesome.
Review №3
2022-02-14I wanted to wait a couple weeks before reviewing to get the feels of it but Bronx Barx is the best daycare in the Boogie Down, my Goldendoodle Tommy LOVES this place. Pick up and drop off saves my life, as a New York entrepreneur, life can get complicated and this just makes my day a little less stressful. The grooming is excellent, my doggy smells amazing whenever he gets groomed. The staff? AMAZING, Renzo is super nice and thorough answers all my questions every time, and Majestic it’s literally like her name. She’s always soo upbeat and great energy, she’s very attentive and same answers all my questions. I am a new dog owner and this place has played a very important part in this journey. Recommend a 1000%. Pics of his grooming.
Review №4
2022-05-07My pup was scheduled for his third visit today. His assessment and previous two visits went spectacular. John and the assistant manager knew exactly how to care for my pup. But today the owner, Renzo (I believe that’s his name), and a female employee were working and within 5 minutes of leaving I was called by the owner notifying me that my pup had growled at the female employee and he did not feel comfortable having my pup there. I was shocked considering how well my pup had done on his assessment and previous visits. I learned that my pup did not want to go into a fenced area and that the female employee had tried to pull him into the fenced area by the collar. I did not understand why they thought that was okay to do especially considering what I wrote in my pups profile… I then learned that the owner had not read my pup’s profile. When I asked why he hadn’t read it his response was “I have 3 businesses and 100 dogs. I’m too busy.” I was shocked. Not only did I my pup have food allergies but there was other important information there that I spent a good hour writing about. Please beware before sending your dog here.
Review №5
2019-08-19Update 8/19/2019 - I just left my puppy with these guys for a week! And she was so well taken care of. She was happy to go back and even gained some weight. I cant say enough about the high quality of care Bronx Barx has for the canines in their care.I am so grateful for Bronx Barx. The quality, attention, and care that the staff show both to my puppy and myself is bar none. When you walk in you feel the positive vibe both from the friendly staff and the happy dogs! Whats more, they have a doggy cam so you can check on your pooch through out the day to see how they are doing. This place is 5th Avenue quality in the heart of an up and up neighborhood in the south Bronx. My puppy is always happy to come here. It has become her home away from home!
Review №6
2021-11-03I had the luxury to bring my 7 month beagle in for a temperament test and a quick bath. Majestic was amazing she let my pup take her time adjusting to the new environment instead of just putting her in a room and letting them go crazy. We dropped her off at 11:10 for her test and then picked her up at 1 once she was all clean and beautiful. Can’t wait to bring her in for daycare.
Review №7
2022-03-22These people allow their workers to mistreat dogs and the customer. Majesty and john both today were caught treating a dog bad and then began to curse the customer out. The customer has the whole video on fb🤦🏻♀️ @_itz_maj3st1c_They are also blocking us from telling people the truth
Review №8
2021-06-24Been taking my dog here for almost 3 years now. Great way to socialize you dog(s). Convenient pick up and drop off. Professional staff. Clean facilities. Grooming services on sight, easy to book. Boarding is also great! Wouldn’t leave my dog with anyone else!
Review №9
2021-06-25Bronx Barx is the perfect one stop shop for all dog needs. My sweet boy Ziggy has been going to their daycare program since he was three months old and he is now 3. Renzo and team are passionate about dogs and love what they do and it shows. Five star service for daycare, grooming, and boarding. Don’t hesitate just book with them!!
Review №10
2022-06-12Always a great experience with affordable grooming prices. I would recommend them to friends.