Bronx Eye Associates in Bronx
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Bronx, Bronx County, New York, US
Site: https://www.bronxeye.net/
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–6PM
- Saturday:7AM–5PM
- Sunday:8AM–1PM
Arrived a few minutes early to scheduled appointment time. Was greeted and signed in within a couple of minutes, attended with friendly and courteous staff. Finished transaction within 15 of arrival, good service, friendly staff, good experience.
This was the first time I visited this location. Everyone was friendly and helpful. The doctor was excellent. Very satisfied with the level of care I experienced.
The doctors are v.good the front desk is amazing the glass section has some people that are treating friendly.
From the online appointment to the actual visit was a great experience. An appointment was confirmed within 24hrs...which was a plus. Then the team called to confirm and asked if we had questions. Lastly, they were very nice and welcoming. The Dr was so knowledgeable and right away determined the problem and referred us immediately as needed. Kudos to the team at Bronx Eye Associates.
Professional and positive experience. The staff REALLY pays attention to you and your needs. The Dr was super competent and explained everything. Love my glasses - I bought 3 pair. Great deal. Highly recommended.
The best! Dr Patel was amazing and he is Kid friendly. Made my daughter feel comfortable with her only being four. Everyone was gracious and polite. I’m 32 years old and this place was the only one to find out the exact problem I had with my eyesight. Thank you all.
Dr. Orloff is extremely comprehensive, attentive and never makes me feel rushed. Jackie is wonderful as well. She makes you feel comfortable discussing finances and payment arrangements. The wait was no more than 10 mins. Love this office.
Very well organized safety protocols in the waiting room. Dr. Eleanora Orloff has been my doctor for about 5 years & shes caring & thorough with me & my family, including my son.
“””””””long waiting ever I saw at medical office””””””””They do give appointment but soo long have to wait.In my life worse experience ever. 2 hour and more have to wait. Can’t believe one of front desk said when was my first visit “ basically first come first serve and 2nd visit I came half an hour early accordingly first visit advise but no improvement about waiting time. Half an hour or one hour acceptable. I understand is a busy facility. But who does that, why they over booked. I would never recommend this kind facility. This is all about management. They don’t give proper advise to their employees.
So I came across this place due to an insurance change. I am very pleased with the service, the Dr. and techs were both great, very professional I was in and out in a timely manner. The place was clean . Tina helped me pick out my new eyeglasses and even fixed my old pair. Thank you so much!
I give Santa a 5 star because of her professionalism, friendliness, & also for service the office provides.
I would give it 1-star but the front staff was pretty nice and very friendly. so i give it 2-stars thanks to those very enthusiastic and serviceable Latin receptionists that have hearts of gold.The doctor that attended to me and my son was super nice and very courteous. She did not sign my prescription. My prescription has another doctor’s name. The doctor was a young Indian looking lady, I think the name was Nina but I am unsure. Unfortunately, she could not get my prescription correct AT ALL. She had to see my previous eyeglasses prescription to decide to wing it and told me to just keep using the same prescription. Though I told her, I am no longer seeing as well with that prescription.I told her I have been having bad blurry episodes with and without my glasses and said it’s because of the blue light and to get glasses with blue light. Which I told her I already had and have had for a long time. Lastly, I didn’t like that she did NOT really know what she was doing, I did not like that there was no in depth check to my blurry episodes, and lastly she prescribed drops for my very dry eyes and an ointment and it was NEVER sent to the pharmacy. Called the facility twice no callback and still no drops or ointment in my CVS. Over all the facility is big and there are many bilingual people there so that is a plus. Unfortunately, they do NOT use up to date tech to measure PD (pupillary distance) and still do not accept apple pay.I am only waiting for my son’s glasses and mine to find an actual Eye Doctor that knows what they are doing. Because I honestly do not feel like I was examined properly.BUT as with almost 90% medical facilities that I have personally experienced in the Bronx and Manhattan , they have lack of medical quality. Moreover, I understand that it is due to the over population in the Bronx that most medical facilities have high amount of appointments where they just want to get the current patient out to get the next one in.
Reception staff are friendly and professional. Minimal wait time atleast in my experience. I love that everything can also be done online as well as pre check in. The physician was very thorough. Already made appts for the rest of my family.
The hispanic man that works in the glasses section with the ponytail was rude and has an attitude. He said we wasted his time when we refused to pay the ridiculous price. He tried to push my mother to pay an unnecessary lens filter upgrade for $375+ that doctor recommended. Glasses selection covered by insurance are ugly and not worth paying $$$. Take your prescription and shop around ! They will overcharge you and try to get the most money out of you!On the bright side, Eye Doctors were amazing and very professional! 10/10
I’ve been going here for about 4 years now and don’t get me wrong, it’s a great establishment but it depends on who’s working on that day. For my experience, DR. Patel is probably the most unprofessional optometrist I ever met. He literally made me wait 30 min for my appointment when he had no one else scheduled. The receptionist repeatedly called him to the front which he came and saw me then left. He is very rude and sarcastic with his comments. I’m not sure if it’s because Im a young patient and he only likes to see older people but it’s not just professional. I Would not be going here anymore.
The entire staff was extremely friendly and professional. The ambiance was very comfortable and totally relaxing considering this was a routine check up during the covid pandemic. Dr. Orloff was knowledgeable as well as patient answering our questions and concerns. My family left the office feeling pampered and assured that our money was well spent.
They are amazing! Love Dr. Rodriguez very sweet and a great dr. I also, had Dr. Patel once very nice and good Dr. The specialist are great as well.The ladies at the over at on the other side that help you pick out your glasses are amazing 🙌🏽They are all sweet especially Rosa
Very nice faculty! Everything was explained to me cleary from the front desk to the doctor. Wide variety of glasses to choose from. Make sure you know what your insurance coverage for glasses is. There particular glass shop on site might not cover as much as other glasses shops, so know before you go!
The staff was very nice and helpful. Doctor Patel was very informative and takes his time with you not rushing you out of the office..They treat you like you are supposed to be treated as a patient. I would recommend them.. Bronx Eye associates..
Dr Serra was recommended by a friend who said she was great with her kids. So i brought my son for his first exam and dr serra was friendly and answered all mine and his questions. As a nervous mother its nice to bring your kids to an office where they are treated so well, I highly recommend. and the office is clean and all the staff was polite and followed coronavirus rules.
All staff is professional!!! Dr.Serra is amazing and she offered me multiple options to satisfy my eye care!!! Also Optician Rene Miranda he helped me a lot to choose the frame I like!!! Highly recommended this place!!!!!!!!!!!!!!
I tried calling several times to make an appointment but it was easier for me to request an appointment online on their website because the ladies up front sometimes be understandably busy. I then got the appointment confirmed by email and I had a phone call, text and email to confirm it in return. When fly walk in, your temperature gets taken and then you check-in for your appointment on a kiosk. It’s pretty straight forward but for those that aren’t as tech saavy, there is someone there to assist. Everyone was very friendly and they do have social distancing guidelines with plastic divisions by the seats. I have no complaints, Dr. Patel is great; very friendly and relatable as he is young and very down to earth.
First of all, my case was an urgent one - and i was attended on the same day. This is one of the most important health services that patients need. Unfortunately, most of the time, in some clinics, patients need to call for appointments and be served after 3-4 weeks (if they are lucky). Secondly, the staffs were all nice and accommodating... they gave me a very positive attitude and encouraging words. During my treatment, I couldn’t control myself and i had a panic attacked, Dr. Serra and Dr. Rodriguez were so quick in helping me and calmed me down. They were both very professional and knowledgeable, they explained to me (in lay man’s terms and even drew a picture) about what’s going on with my right eye. That was a big deal for me, i was able to understand my case and it gave me a big relief. Thank you BEA!
I was able to get an appointment in less than 24 hours, which was very important to me. The staff is lovely, and the doctor answered all my questions. Would recommend this place to anyone!
Wonderful service from the time you arrive to when you leave.
Coming here was one of the best things Ive done for my eyes! The care I recieved from Dr. Morris, and the glasses I recieved from the optical have made it possible for me to see better than I have since I was a child. They were very thorough, making sure they checked everything. The gentleman at the optical was super kind!
Dr Orloff is the very best. He is attentive, conversational, knowledgeable and really cares about his job and patients. I am satisfied every time I go in for my visits. It’s truly the best place to go for eye care.
I am a patient of Dr. Patel. I love coming here because the ladies in the front are friendly, courteous, and professional. Dr Patel is amazing. He has a friendly and jovial demeanor and discusses all of your options and makes he’s recommendations according to your benefit. The ONLY negative thing I have to say is that they make sure you don’t forget your appointment. Expect a couple of texts, emails calls to confirm your appointment and the same to remind you as well. I mean it’s annoying but not a dealbreaker. Place is clean also. A lot of options for frames but expensive.
This is one of the friendliest doctors offices I have ever visited. The atmosphere here is upbeat, lively everyone seems so happy to work there. Dr. Oloff is an amazing eye doctor. He has a great bedside manner.
The front desk receptionists are all very professional and polite. They do get busy and just from my observation they are able to handle the flow of patients efficiently. Dr. Korik is great! Very personable, friendly, and professional. She was able to answer all my questions and make me feel comfortable. The overall aesthetics of the office is clean and open.
Local resident, my first time there. After making an appointment online, I was seen the next day! Wait time was not too bad after filling out paperwork. The staff was courteous and friendly. The doctor was just as courteous, and also respectful of my concerns and other health issues. She was very informative and thorough with her examinations, and recommendations. As well was the staff assisting me select the best pair of eyewear for me. The pricing, $$-$$$, is always an eye opener for eyeglasses, but was fair and relatively comparative similar to other retail locations, and they accepted my insurance plan with no issues. I have not received my first pair yet, but so far, I am satisfied and pleased with their services.
I went there with my son. I saw lot of people, I said wow we are going to be here long but no within 15min we were called in because they have so many doctors, the doctor that saw me explained step by step to me even to my little boy, very patient thorough and professional. Best of all I was able to choose the best glasses for myself and my son. Thank you.
The automated system that they use for booking appointments isnt so great, but the staff are very helpful and friendly. Dr. Patel is my favorite optician and I will continue to be their customer.
Amazing service quick and the office is very, clean and comfortable. No waiting. I love it just parking can be tough. I always get lucky, early morning is best.Nothing more needed.
I had a very pleasant experience with the doctors and staff members. From scheduling an appointment for my daughter and seeing how awesome and comfortable the doctor made my little one feel and to see the smile in her face! I’m glad their caring and professionalism is what convinced me to continue using their services.
Very very excellent eye doctor location. Had an appointment today for my mother and I at 1:45 and by 2:15, after filling out all of the necessary paperwork for the both of us, we were being seen already. Both doctors we saw were very thorough in their practices and I feel as both of our issues, some that had been overlooked by our prior optometrists, were handled accordingly. Definitely becoming our new location after today! :)
Went in for a normal yearly checkup. The staff was great, friendly, attentive, caring and professional. My doctor was fantastic. She genuinely cared about my eyes and would not hesitate, would recommend this facility as best in the BX. Word is not yet in about the in-house optical center though, frames were expensive and 3 weeks later still waiting for status of order. Will update.
I made the appointment 1 day before and I was able to schedule for my son. Great service!
Jackie was amazing. Very attentive and sweet. The doctor knew right away what was wrong and worked hard to find the best solution. He listened and made you feel comfortable. Would recommend 1000 percent. Best place in the Bronx hands down.
I have never been to an eye doctor since Ive had perfect vision my entire life. But, I was told that after a certain age its good to go see one. Im so glad I did. Their entire staff were so professional and made me feel as if Ive been their client for years. They were so informative, and Im glad Ive chosen Bronx Eye Associates as my primary eye care physicians. Dr. Patel was fantastic. I highly recommend this facility to any one seeking eye care.
I came in late and they were still very forgiving about it and attended me pretty fast. The nurses were very sweet and it feels like they all help each other out which makes for a smooth visit. My doctor was a very cool, sweet woman who explained everything and talked to me like she knew me, which was really nice. Everyone did actually! The process of getting glasses was also smooth and painless. It was truly a five star experience. Thanks so much guys.
I don’t know how this place hasn’t replaced the receptionists because the way they treat people shouldn’t be allowed. When I was called in to the back, this blonde assistant kept telling me to press my face in the machine that checks each eye and i kept doing what she was asking. She wasn’t pleased and she took it upon herself to grab my head, press it against the machine harder and say “like this”. Also, the fact they think it’s ok to talk about patients while being right next to the waiting room is unacceptable. I have decided to go else where for my optic needs. There’s one employee whose is Nelly, or whatever, she was so focused on talking about getting drunk with the other girls while ignoring my questions. The other patients who were waiting along with me were shocked at the ignorance. There’s a place and time for certain conversations. The doctors aren’t horrible, but everyone else is.
Came here for my daughters first eye exam and was super nervous since she is only 3 years old. But all of the staff here was super nice and made my daughter feel comfortable. They even gave her stickers after each test which was a bonus. Seeing how great it went, I decided to get my own eyes checked along with my mom as well. I look forward to returning here for future eye exams.
Love coming here. The service is really fast and the girls there are amazing!! Very friendly and welcoming staff.
When I enter the building it was nice andclean!!staff was very professional..wait time is not bad the doctor I see explain everything in detail so I understand everything that was done...I will be taking my husband and myself back there soon..
I really like the time everyone took with me and my Step-daughter. The only thing I wish they had was more affordable kid’s glasses. The glasses went from $70.00 to $200.00 with no in between. I was paying out of pocket and i still had to pay for exam, lenses and anti glare. I would go back just hope they have more affordable prices.
I recommend this place , they are all good workers and never had a bad experience with them
They got me in and out I was the first client so it went kinda fast but started to fill up quickly so I suggest go early. The selection of frames that the insurance covers was about 8 pair all looked the same ugly!! The only frames I liked was $700 so I used my old ones the lenses they recommended was $500 I got them cause I was I a bit of a hurry but everyone is telling me now I should have shopped around . I hope this post can help someone from overpaying which I had read my post before I paid lol .
Quick and efficient service. Streamlined the buying process for needing glasses with having new and trendy frames on site. Dr. Orloff was very professional, yet friendly and warm.Overs pleasant experience.
Every aspect of my visit was worth 5 stars. I experienced first class service from everyone. And they have an excellent selection of frames with many brands to choose from. I felt like a kid in a candy store. Fortunately the associate helping me was very patient and extremely helpful.Thank you Bronx Eye Associates I look forward to a long lasting relationship.
I had an afternoon appointment and was seen on time. From the moment I walked in, I was greeted with a friendly smile and felt welcomed by the entire staff (front desk, techs, and the dr!) The office is clean and spacious. I recommend Bronx Eye to everyone! BTW, they have an eyeglass shop on site! Amazing!!!!
I have been a patient here for almost 5 years. And every time I come it is a pleasurable experience. The doctors know their job and the staff is competent and friendly. I always walk out pleased with my glasses and or contacts. I would recommend Bronx Eye to all my friends and family.
Went there today for my first time. Everyone up front greeted me. Felt super welcomed by the ladies up front as well as the back. The doctor was super sweet and very thorough in the examination. The office is very clean and organized. I would definitely go back.
My family and I been patients at Bronx Eye Associates for many years and they always take very good care of me, and particularly the kids. My girls love going for their eye exams. The eye exams are very thorough, with lots of attention paid to every detail. Prices are very reasonable, and there is a great selection of glasses to choose from. I would highly recommend this establishment.
Been a patient for 14 years. I decided to write a review now because I just went there for a checkup and it kind of reminded me. Anytime I have a problem with my eyes the doctors diagnose it well and help me out. Ive had several doctors check my eyes over the years and theyre all very cool and good at finding problems even before they start developing. The staff are also nice and, in general, I have nothing to nitpick :)
Great doctors with an exceptionally amazing relationship with their patients. My grandma was highly satisfied with how they treated her. Kind, caring, and compassionate. Highly recommend them!
The doctors and entire staff are warm and friendly. The doctors take the time to communicate and explain everything that they are doing and what they find. Highly recommended
I gave this place 1 star not for the service, because I wouldn’t know . Went in person with my mother to make her 1st appointment. She received a text, a call notifying her of my upcoming appointment , but when I got there on time they told me I was not scheduled. My mother showed them the text, let them hear the message, and the place was overcrowded. On top of all this they asked her if she wanted to reschedule. Totally unacceptable not everyone is sitting home collecting public assistance, my mother is retired, a senior citizen, I took a day off to go with her. I do not recommend this facility !!!
I had an eye emergency and I found Bronx Eye Assoc. online. I was completely satisfied at the quality of service I received. Their office was clean and their staff was extremely professional and nice. Looking forward to my follow up appointment. Great place!
Loved my visit to Bronx Eye Associates. They were very considerate of my time, particularly because they were very busy that afternoon. I feel as though my eye exams were thorough and I got a great deal!
Everyone here was super nice, and polite. I had an eye emergency and I love that theyre open really early for everyones convenience. Dr. Orloff took out my splinter and patched up my cornea abrasion :) Overall, it was a smooth, professional experience. Happy I chose to go here.
I appreciate this facility so much! For years I been having issues with my vision, and giving glasses to help with the problem. However, once I started going to Bronx Eye Associates, they gave me honest results on my vision, in which changed how I see. I now wear scleral contacts lenses, which is way better for my eyes. This Facility is clean and the staff are wonderful and very polite. Thank you, Dr. Eleonora and Dr. Patel.
I went there sometime last year paid almost 800 for my lense and frame not included and my daughters glasses seem off since she got them wasn’t very happy with the results, so I decided to get another opinion our prescription when up now We need to get new glasses. Very happy with my new eye doctor and the place is awesome is also on Pelham so my travel it’s bad. I won’t be back to this place wasn’t bad as far as service but not happy that not even a year later I’m getting a new pair
Front line staff was polite and very useful in assisting with paperwork. Dr. Patel was thorough and very good at listening to my issues and concerns. He explained the types of lenses ill need to help with my vision problems in a plain and simple language, easy to understand.
I took my daughter to see Dr. Orloff (wife) but my daughter was seen by the husband. He was very Pleasant, Excellent and very knowledgeable.All staff members are very welcoming.
Everyone who works there is very professional except the only guy who works there (Rene) I think that’s his name. I was there with my son and he has the worst attitude and rude. He so difficult deal with and has zero respect for others.
Doctors always profesional kind and awesome . Services at the desk kind of lazy and negative sometimes . Overall DOctors made the day with professionalism. I’m going to keep going and bring my kids there . At the end I feel they want to make profit offering and advising you other services that you insurance don’t cover . Other than that I understand business is business lol I’m happy with the doctors tho I love them 😍
Excellent Staff They make me feel Very comfortable I have been attending Bronx eye Associate for 7 years now & I would recommend this wonderful family to anyone The Drs are awesome my Dr Oloff
The only place where I trust doctors with my eyes and eyes of my entire family. We often come on Saturdays which is probably their busiest day. Nonetheless, the office is well organized; staff is super helpful and friendly. Always excellent service and personal attention.
My second time going here. Very informative, friendly, and patient staff. My only complaint was it took a while to see the doctor. Other than that, would recommend to someone.
Ive been going to Bronx Eye Associated for more then 8 years and I wouldnt trust mine or my familys eyes to anyone else. The doctors are extremely professional and knowledgeable. They offer many eye care services which is helpful and convenient. The staff is committed to giving you the best service possible.
This entire facility is run incompetently. As a supervisor in my medical department I would not tolerate their oversight of patient information, or their failing to communicate vital information to each other for customer service or patient care. On my first exam the doctor was unable to finish my tests and had me reschedule to come in to complete my exams and stated I wouldnt be charged a co-pay or testing for the second visit. That information was not passed to his staff so when I returned for my exams they tried to charge me again and because I was adamant a diligent staff member took the time to look up my info and she waived my fees, much to the annoyance of the other staff member I might add.When I took my son I was told medicaid didnt cover his glasses and had to pay out of pocket only to contact Medicaid and have them say my son was fully covered. When I asked the staff and they did a five minute verification they saw it in the computer and admitted the mistake.I purchased glasses for myself and called to make sure they could be filled. When my husband tried to drop them off he was told they dont know where my records are (all their work is done on computers) and unless I know who worked with me they cant help me. I have never heard such nonsense before! I have paid over $500 for exams, tests and glasses and they cant access my records?Find another ophthalmologist and optometrist that care about their clients and their business.
Quick friendly service. Dr. Patel is fun. Tina was a huge help with my contacts. I’m so excited. Feel like a brand new person. Glad I found Bronx eye associates!
I recommend going here for your eye exams. The facility is clean, the front desk staff friendly and courteous. The assistants are friendly and knowledgeable. I had an excellent and thorough eye exam. I will be going back for my yearly exam.
I had a great experience , i spent around 2 to 3 hours there ,i can understand i didnt have an appointment ..but the doctor were very friendly ,the receptionist were very friendly as well....except when i went to purchase the glasses ,it was a turnover for me if everybody before me sat down and look about their choices try glasses on ect. and when it was my turn you had me standing ,while i was standing and checking my glasses ,2 people that was there left ,and i was still standing and the next 2 people was sitting down ... so low .(jean marc)
This establishment is a well-oiled machine. Every part of the process is quick, professional and clean. The Doctors and staff are knowledgeable and informative. Dr. Patel was great.
I have been a patient in this place for over eight years. Ever since the first visit, the doctor was very attentive, professional and had an outstanding bedside manner. The front desk ladies were professional and kind, the technicians were thorough with pre-testing. The overall atmosphere was professional and very friendly. I have been going for regular check-ups every year since, and the team at Bronx Eye never disappoints. The optical ladies are always helpful with choosing the frames, and the service of manufacturing the lenses is very quick and correct. I have recommended this place to many friends and family members, and have heard only the positive feedbacks. I want to thank Dr. Orloff for being an amazing doctor, allowing me to experience the professionalism for so many years. He does an amazing job with managing the office, the team is trully outstanding.
They were better last year. My children were happy with their glass. Today I saw Dr. Orloff. I have medicaid never had a problem there before, however, she acted like she didnt want to do her job. She shouldnt accept medicaid as insurance if she has an issue with the people. She wasnt professional at all. Dr.s Ive worked for was nothing like her, they treated patients the same but just billed differently according to their insurance. Very bad Dr. Orloff.... Dr. Koric is great, thorough, and she explains in detail your eye exam results with no problem.
Had a good first time experience. Staff was great, doctors were attentive. Wait time was minimal.
The staff and doctors are superb.. they totally go outta there way to make you feel awesome. The time spent here flies bye so fast you wont even realize youve spent half your morning there.. great thoroughly check up .. The staff are great and very patient.. Great atmosphere nice and mellow.. very busy place but you leave very happy and content!
The staff and doctors are very professional and educated. Comfortable atmosphere and very caring. Questions are welcomed and theres no judgement which is good because always questions so one can be better informed. They care about your vision and wellbeing.
I asked her to give me the dimensions of my glasses, and she said to me: Did you get your glasses from us? I told her no. She said we cannot serve you. Go to the clinic that made your glasses for you.
Excellent customer service, Friendly doctors
The best experience I ever had , excellent customer service , support and the Doctors are very helpful also the person who helped me with my lenses very professionally, I love my experience in Bronx Eye Associates , I will recommend it to anyone.
I Thank Dr. Eleonora for being able to help me see 20/20 again, Never thought it was possible but with her experience and her knowledge she saw the problem and proceeded to present a plan to help me see perfect again. We proceeded with PROKERA Contacts and i thank God for her and how she treated me like a friend and not another patient. Thank you Dr. Eleonora and PROKERA Contacts. The team they have as well exceptional service and was humbled to meet such a team.
They work Sundays. I wasted no time . I was seen by the nurse.., doctor and the front desk . A well organized work. Perfect.
Very friendly staff, no long wait times. You can get an appointment within a week of request which is amazing.
If I could give this place more than 5 stars I would! From the moment I stepped foot in their door a few weeks ago to me just calling for a simple question, the staff and Dr. Serra have been amazing. They are all so helpful and attentive and I would definitely recommend them to anyone. Thank you all for such great service!!
Everyone there from the front desk , to the doctor , to the side with the glasses were all amazing , super helpful and patient .
Staff were professional and efficientOffice opens very early which is convenientDr Eugene Orloff is very caring, knowledgeable and good at his specialty
Really professional! I waited like 15 minutes to be seen. The doctor was such a sweetheart, especially her assistant with an australian accent. I can’t wait to ge there again.
Such HORRIBLE customer service. The front desk associate was RUDE. I made an appointment and on the day of my appointment I just happened to call in to confirm the time and was told I was no where in the system. At the closing of the day, I received a call saying I missed my appointment. Really, no I didnt!!! No apology just who answered the phone was looking on the wrong list. I wasnt asked if I would like to reschedule. I am beyond disappointed.
My fist visit.The staff was quick and professional.The Doctor was engaging and very friendly and informative.I wad in examined couseled. FRAMES picked out and next appt set in an hour..Amazing..I love this pkace
Very professional, clean and safe office (esp given COVID). They were also very punctual and efficient which I appreciated.
Excellent Dr. Orloff and the main lady who measured my glasses. Everyone treated me professionally. Would like to see better set up in waiting room for wheelchair.
5 star why i like it there no problem and you will be seeing very fast.. a gyal in the testings room not so friendly seem like she cant smile are she dont have any teeth are something. Other than she everyone give u a friendly and welcome face . I recommend everyone to go here
Amazing service! Professional, clean, attentive, friendly ... overall I was very satisfied with their services. I will def. attend the next follow up appointment and make any future appointments. Thank You !
Because of the quality of the service, all Drs are excellent. Their customer service, puntuality . The office is always neat. Optical has a great selection of name brands frames. I love it.
I drive all the way from Philadelphia to see Dr. Korik! Highly recommend this office. Their staff goes above and beyond to make sure patients are taken care of and all questions answered.
This was my first time getting glasses and everyone was super friendly—especially Jackie, who took the time to help me pick out my first pair of glasses! Will recommend this place to everyone I know.
Brought my 4yo son for first appointment. They were so patient and really engaged him so the visit went pretty well.
Well mannered staffs, everyone ready to help and prompt responses.Booking appointment so easy.
Staff was very pleasant and helpful. Doctors were very thorough.
I love Dr. Serra. I live in CT now and I still return to see her for my eye appts for treatment of dry eye.
Great communication and help with knowledge of eyesight.
Everyone from the receptionist to the optometrist are so nice, helpful, informative. The best eye doctors I’ve ever been to. Highly recommended.
Very commercial behavior from Dr. Orloff side. I understand selling glasses for $500 is part of the business but people with health problems can not be treated like that.
Came In with extreme eye discomfort and everyone was so nice and understanding. Was seen by the doctor quickly and he was just as nice. Thankful for everyone there
Great doc. Long waits. but you will get great service.
Everyone was very polite and professional. The doctor was knowledgeable and explained everything to me very clearly. Highly recommend.
Very well equipped for the job, courteous staff, very professional. Above all, its first come first served or according to your appointment, if you have one.
It was a fast in and out the Doctor & assistants were great.
Very professional... from the receptionists, ophthalmologist & optometrist. The facility was great
They were all very friendly and everything went well and they took care of me fast. And knew right away what the problem was. I was in and out in like 30 minutes.
The insured frames are a few to select in comparason to other service locations
Worth the travel staff are super nice. I came with bad frames that my son damage and they gave me a new one right at the spot.
Everyone is extremely professional and pleasant. Thorough eye exam-
Great staff but be prepared for very long wait times. Had a 1:30 Appt and still here an hour later
Great place! Awesome professionals... specially Dr. Rodriguez!
Great place. Every staff you come across is so nice, respectful, and very professional. I will be coming back.
Fast, friendly service. Very safety conscious for COVID-19.Would recommend
At first my initial reaction was Im gonna be here a while it was packed. I was out of there in an hour, the staff were professional I didnt feel rushed. Def recommend this place
Professional and caring staff. Doctor Elanora was very helpful.
Ive been going here for years. Ive recommended this place to many, take my children and mom here for all our eye care.
Dr. Sarah is the best!
They are quick to take care of you and staff are all pleasant and great doctors.
Quick and easy appointment
From the receptionist to the doctor, everyone was extremely friendly, very detailed, organized & patient!
Courteous staff, extremely clean, everyone is very professional yet friendly. Short waiting time!
This a great and friendly place. They explain you in every detail all you concent. The staff are very friendly and proffesional. I will come back for a regular chek up
First time coming here, loved the service and the attention given here. Will be bringing my whole family here
They are always on point in delivering care
Great place with pleasant environment… Greatly referred.
All staffs and Doctors were very helpful
Knowledgeable, sweet, and great service! Have been with them for years. Trust them over anyone else.
Such HORRIBLE AND RUDE costumer service.They deserve 0 stars.
The provider I saw was very nice and explained everything properly
Fast good customer service! Everything was really nice! Highly recommended!
Theyre doing always good job.
Excellent customer service..great care..will continue is to go here
Dr. Eugene Ortloff and his staff are the best!!
Excellent service, very helpful staff and doctor.
My appt was at 12:15 , Waited 2 hours to be seen worst place !
I Need Glasses The Place Is Very Clean. Very Nice
Outstanding Customer Service. Staff is very helpful. 😃
This office is always thorough, efficient, and reliable.
Bronx eye associates are always attentive to your every need
I love the stuff and doctors!!! Very professional!!
Friendly and knowledge staff...Dr. Saa is amazing
Great service and very little waiting time.
Great staff and service easy and fast
Doctors are good customer service is rude get rid of her
Quick and fast service.
Courteous and professional staff and doctors!
Was the best! Thank you !
The wait time is ridiculous. Take a whole day off!
The environment was efficient and professional!
It is very efficient and professional.
Clean state of the art facility.
I love the doctor there
Extremely friendly staff
Patient-centered care.
Excelent
Love this place.
Good Service.
The Staff is awesome
Perfect10/10
Nice people
Dr. Patel is not just the best eye doctor Ive ever been but the best medical professional Ive ever been to! The office staff are all friendly and efficient. Dr. Patel is knowledgeable and explains everything to you. He has great bedside manner.
Very good treatment and very professional reception girls.
Very good service and very good treatment.
They treated very well and they try to find the best solution for your vision problem
Total reviews rating 4.7
182 Reviews for Bronx Eye Associates 2023:
Review №1
2022-04-06B.E.A are amazing! The staff is courteous and professional. The Doctors are humorous and proficient. The wait times are really good. I scratched my new lenses a week after picking them up. I took them back and they ordered replacements, a week later they arrived and they installed them in 20 minutes!
Review №2
2022-05-09The receptionists at the desk whose names were Andrea and Jennifer were very courteous and willing to help . They really made it a good experience,as well as the doctors, those receptionists made sure that I saw the doctor on time even though I was very early. is really not a long wait time as long as you have an appointment and you come on time. strongly recommend
Review №3
2022-01-25Have just come back home from the eye clinic Bronx Eye Associate. Perfect mood for the rest of the day and for long.Everything is perfect! Spacious light waiting room, friendly receptionists. They do not cry hysterically Next, please! but wave with their hand showing they are free and ready to register the next patient. For those who prefer not to bother the receptionist with the registration, there are machines for automatic self-registration.There are a lot of patients, but no one is left sitting and waiting for long - staff members come to each one show them to examinations rooms. Everything works like a good watch, each one performs their duty with no fuss.Doctor Eleonora Orloff, before making the final conclusion about my eyesight, proposed me to occupy her workplace to try reading the text from the computer - with various glasses. She took into consideration even the tiniest remarks of my perception of the text on the screen.The final accord of the professionalism and friendliness in the clinic was made by Robert, the technician. I shyly asked him if anything could be done with my old good frame - I had brought glasses years ago from my home country and I felt not comfortable with them. Robert forwarned that the frame was too old but agreed to try. In less than five minutes he returned me my old glassed, still warm from being processed. They were perfect. And the work cost me nothing - it was the courtesy of Robert!One more thing that attracted my attention - the ethnic diversity of the staff in the Bronx Eye Associate. It seems they speak all the languages that are spoken in our multicultural neighborhood!
Review №4
2022-07-01Staff is very helpful and knowledgeable. Wait time is, for the most part, short. It was the first time using Bronx Eye Associate and the fact that I was able to pick the day and time of my appointment right from the website for an issue I was having with my eye was amazing.
Review №5
2022-06-01My visit with Dr Ellen was Pleasant! My eyes was checked thoroughly and verdict was appreciate, no up sells or Detouring pressure for me to purchase any eyewear, I would say I gotten a honest reading compare to others I have had in my pass.I will go back to visit this place, wait was Quick less than a hour I was in & out.
Review №6
2022-02-16The girls at front desk are extremely rude and disrespectful . They are not familiar with insurance co pay practices. They will charge you a co pay when one is not due! Absolutely disgusting what theyre doing at that facility .... clients please beware and please be familiar with your own insurance .
Review №7
2022-06-25It was the first time I ever went to this place they were very nice very kind very professional they saw me right away. The office is very clean and they took the time with me to figure out what was wrong and they work with you with different payment plans and stuff and Im very glad I came here.
Review №8
2022-06-25Everyone is friendly, doctor remember my kids when they were little. You can’t go wrong here they are the best.
Review №9
2022-01-07I went for a eye check up, the employees were very sweet and welcoming. Although I got there before my appointment they saw me anyways and the process was both quick and informative. I would definitely recommend.
Review №10
2021-12-17I cannot recommend enough this place. I walked into the center and they took me in charge on a busy Wednesday night for an emergency. I was pretty panicked and stressed because nothing is more important than eyes. And they took me in charge. The place is so pretty and clean. The staff is so compassionate, kind and helpful. I cant thank them enough for taking care of me, and healing my infected eye.