Brooklyn Zoo & Aquarium Pet Store in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: http://brooklynzoo.shop/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:10AM–6PM
Brought my cat here to have her ingrown claws cut. They were very gentle and professional. Will come again. Oh yeah they have other stuff too for all animals. Well stocked shelves. Oh yeah the cashier up front is very knowledgeable and friendly. Im glad this shop is here.
Friendly and knowledgeable staff, happy to answer questions. They have a large selection of salt water and fresh water fish, birds and reptiles. They have all the essentials whether you just have a dog or cat or if you have more exotic animals that require more specialty care. Some of the items are slightly more expensive than they would be at a big brand store, but with that being said; I’d much rather shop with these guys and pay the extra $1.50 for cat food and have them answer all my stupid questions and help me find what I need instead of shopping at pet Co.
There is a woman there that is nice Enough she has light blonde hair and bangs even though I felt like she was following me around as if I might steal. Maybe they don’t get a lot of black customers that wear book bags to avoid having to carry a heavy load on one shoulder. The man that works there is usually rude and unresponsive as if he doesn’t want to be bothered. The store is really cramped and smelly which I guess is to be expected. This place is in my neighborhood so I try to support small businesses but I honestly never feel comfortable when I visit. More importantly they DONT WEAR MASK!!!! they walk right up to you and talk and have no considerations for the current pandemic. If you want to go somewhere that actually cares I wouldn’t recommend this place.
Was told about them from the guy we bought our tank from and they did it all ....picked up and set up our new 60 gallon salt water aquarium!! Peter who moved our tank was very helpful and answered all our questions was very patient. Cant wait to visit the actual store and purchase some new little tank buddies !
Its pretty goodThey were very informative and are always here for any questions or to just provide support. The girl in platinum blonde hair with bangs in the fish aisle was very kind and helped me buy a beautiful purple baby betta, i was lucky to buy the last millet sprays for my other pet i will be coming again sometime soon just keep the bird supplies in stock better to support small buisninesses than petco/petsmart!edit: The purple betta died within only 10-12 days. I fed her everyday as instructed
I shop at corporate pet stores but when I want specific species of fish or equipment I go to the mom & pop stores. Every time I come here I spend $0 and walk out. First of all the tanks are mislabeled. And the place is filthy and congested with equipment all over the place. I was greeted with Ya need something?. I said Im looking for cory catfish but there arent any in this tank. He said if the tank says cory then their in there. Ok great answer. I dont work there, but if I did I would find them for the customer or look for a tank with them.
Havent been in a what seems to be a family owned pet store since the 80s. I had no clue to what I needed but Mike unknowingly helped me (I was clueless to what I needed & didnt know the right questions.) I left happy and inclined to go back for other items. Never knew how hard it was to buy fish. Lol
This place is TERRIBLE!!!!!! I went in the back where the birds were to get a pet, the lady was cleaning out the cage of gerbils and picked one up by its tail and through it away RIGHT IN FRONT OF 5 COSTUMERS. I know I’m not going back there for a pet. That’s disgustingMy sister brought back a kitten from them, they charged $200 for an “adoption fee” for a kitten with absolutely no shots. On top of that the kitten had ear mites. I had to send him to the vet for a few days and it puts my other animals in my home at risk of getting those ear mites. Absolutely the most disgusting pet store I’ve seen. Dirty!
The place isnt bad. I like the fact that they have many female Betta in a 10gal. tank. They only issue I had was that a lot of plants are not potted and there is a lot of dead leaves on the taller plants. And they have house plants inside the tanks. Smh not sure why they do that. And the prices are a little high. Good customer service once someone pays attention to you. The only reason I gave it a 3 is due to the plants not being 100% healthy and the prices on the plants and some of the fish
I was in this store and it was only three other people and two of them was together, I was completely ignored for ten minutes waiting for crickets then decided to get fish food and was ignored at the counter they was talking about personal stuff and I totally got fed up and left. Never again!!
I dont know why would anyone wants to give this place 5 stars. The lady that was doing the grooming was very rude and unpleasant. She took 4 hours to groom my puppy. As I stood there waiting I seen her mistreating my puppy, this is unacceptable. I dont recommend anyone to take their pets there.
I come here for my pets needs. Staff is incredibly nice, store is clean and very well organized. My favorite room is the reptile/bird/ furry animal room. They have an assortment of supplies and food. You can get your pets groomed in the back room. A variety of fish and tanks are available too. You can get your pets groomed in the back room also. What I like the most about going by this pet shop is that they make you feel very welcomed and when I do swing through, they usually have what I need in stock!!! Thank you!!
If I could give a zero I would. I bought 2 rabbits from this place n both had same problem n died. I would not recommend anyone to come here. I took the rabbit to the vet cost 400 dollars and still died. They dont even have a vet checking these animals they are sickly. This is worst place. Please do not buy any animals from here they do not care for them.
Decent selection of fresh and saltwater animals. Largest selection of marine animals in the area. Reptiles look good, housing could be much better. Large snakes and lizards in small tanks. Small animals are over crowded and birds could use more TLC. Good selection of animal and aquatic supplies. Prices dont look to be excessive. Customer service was good.
Updating my once 5 star review to this... Called and asked the price of Nemo fish... Gentleman on the phone insisted that I come around and wed work something out, whatever that means. Anyway I got there and the price was on the tank $65. I was buying 3 gold fishes to add to my 6 Goldies. I simply asked the assistant, how they keep the water looking so sparkling clean....this erupted into wanting to test my water, how often I change my water and recommending not buying fish and the works. Im grateful for new information always but this was ridiculous as I wasnt even allowed to answer...and the question was not answered. Anyway, Happy to report my fishy boos are doing well and its been months. But I will not return and continue to go to Petsmart where I usually go.
Called there and asked if they sold large hermit crab shells and if they had a larger selection. The man who answered the phone said yes. I told him I’d be driving 20 miles to get there. He said they had a large collection of larger hermit crab shells. I got there and there were six (THAT’S RIGHT 6 SHELLS)! Disgusting!!
Theyre here to serve the neighborhood theyve been here for a long time and shrunk as the neighborhood has gotten more expensive but theyve always been the most reliable pet store in thearea and have everything you need as well as expertise and not just people looking for a job like Petco
Ive been meaning to post for a long while but after todays events its now necessary. I got my cat from here 10 months ago beautiful kitty about 3 months old at the time. I was told that she (Stella) was check out by the local vet and is in good health. They did also say to me not to let any doctors scare me about the scares in her eyes as she was born that way and is perfectly fine. Its my fault as that should have been a major red flag. First, imagine my surprise when I go to get her spayed (3 weeks later), I learn that she was actually a BOY!!! (change name to Luke). And that the cloudiness in his eyes should be a major cause for concern as its a sign of possible blindness in the future or any other birth defect thatll cost me later. After examining him, my vet recommended I consider giving him back. But how could I?...I had grown attached and if the pet shop didnt even know he was a boy after supposedly getting him check out, would they even take good care of him??!!!. Obviously, I was lied to and couldnt return him to people who didnt look out for his well being. So I kept him and hoped for the best.Last week, he stopped using the bathroom and was immediately concern and took him back to the vet. Luke was severely backed up, his colon had stretched 3x its size and pushed his bladder to another position. affecting his ability to pee. After some testing, it was discovered he had major organ issues and developed a condition that affects many elderly cats. Hes only A YEAR OLD!!!!Luke had been hospitalized for a week to help void his bowels and even to pee as he could no longer do that on his own. Today, I had to make the difficult decision to put him to sleep as he was in so much pain and had weaken so much he couldnt eat or walk. Im just so angry, sad, infuriated and feel the rug had been pulled from under my feet. This is just unfair!
I visited this place recently based on their google reviews which were very good. Which im assuming were reviews probably from the owners and family members of the stores, or maybe paid reviews because this place was AWFUL. I should’ve checked yelp reviews first where they have 1 star and a half. BY FAR, AND I REALLY MEAN THIS, BY FAR THE WORST PET STORE I HAVE EVER BEEN TO.I went here for the fish, because i have kept fish for years and i just wanted to check this place out and see what type of fish they had. and yup the type of fish they have are sick and dead fish! do yourself a favor DONT EVER visit this place. I will be reporting them for animal abuse.I walked in and nobody even acknowledge me or i asked if i needed help and not because they were visit, they were all sitting right by the front door just having conversations and being very loud. Lets not even talk about that rude tall guy that works there. Im looking at a fish tank and he stands next to me reaching over my face to get something and didnt even say excuse me or ask if i needed help and when i asked if a fish that they had in the tank was a Gourami he said Oh is that what they call them? and walked away, like do you even know what type of fish you are selling? lol seriously disgusting.I looked over a the betta section and these poor fish had the cloudiest and dirtiest water ever
This is a place that makes real animals enthusiasts sad to go to. They have a great selection of animals with decent but wrong care. They have reptiles under incandescent bulbs, tortoises (225 for sulcata babies, really?) eating romaine lettuce (while they sell proper food) with an obvious pyramiding issue on an older Russian. While the animals may survive living there, it is not a life that one would put on any creature.
I went there to look for a pet and there was a cage full of gerbils and one of them must have passed away, and SUPRISINGLY, the lady literally picked it up by its tail and threw it in the garbage RIGHT IN FRONT OF MY FACE! You don’t do that in front of a costumer! I know one thing as a fact! I am not going there again! EVER!
Got the fish tank cleaning service started off good then the prices steadily increased over a few months and i came to find out they were taking stuff from my tank and filters also i lost over a dozen fish while they were cleaning every week havent lost one since i switched services
Total reviews rating 4.3
199 Reviews for Brooklyn Zoo & Aquarium Pet Store 2023:
Review №1
2021-10-30Their customer service is excellent!!…A very welcoming atmosphere, with staff that came up to us with helpful advice and service.Very large selection of both fresh and saltwater fish, as well as plenty of merchandise for sale.…Some of the tanks looked like they needed better maintenance, but I’m assuming they’re just understaffed.East to find parking right in front of the store.The prices to me personally seemed a bit on the higher side for the saltwater fish. A great selection though.
Review №2
2022-05-30JOSE is great at what he do he has a strong personality so if u cant take the heat stay out the groom room lol but he is sweet and means no harm (kinda like me) i was happy for the recommendation!!
Review №3
2022-02-22They have a lot of exotic fish and Supplies and very helpful wait information about aquariums and products
Review №4
2022-06-14They have pretty much everything you need all kinds of fish from saltwater to freshwater. But their prices are alot higher than other local petstores. The workers were very helpful with helping me decide on what i needed. Will go again but will shop around first
Review №5
2022-06-02Be careful don’t go here and ask for a full service they cut your dogs hair without bathing them i called to let them know my dog smells on the fifth day when in reality I smelled him that same night but due to how far I traveled I couldn’t come back right away they refused to accommodate me ! TERRIBLE SERVICE RUN DO NOT COME YOU MIGHT AS WELL PAY $90 AND KNOW YOUR DOG IS ACTUALLY CLEAN. IF I COULD GIVE NO STARS I WOULD GIVE NONE
Review №6
2022-05-28I came in for a companion bird for my dad. The lady there was really helpful and knowledgeable. I left with 3 parakeets and all the necessities to keep them happy and healthy.
Review №7
2018-01-05This place is definitely a one stop shop for pets. I love going in there for a purchase or just for a look see. The staff are friendly and helpful and know their stuff. Their fish selection is amazing and what they dont have they will gladly order for you. The plant selection is varied with some really healthy looking plants. Their other live animals look Healthy and comfortable. I highly recommend this shop.
Review №8
2022-06-11Great staff. Nice selection
Review №9
2022-02-08Place purposely doesnt tell people that live feeders could potentially give your fish disease for money on medication and the feeders, decently care for animals but ich always rampant. People there r generally helpful though but always there for quick bucks. Also they recommend vacation feeders even if their automatic feeders are in stock that result in either overfed fish, nitrate/detritus problems and potential algae in the tank because of the amount of detritus in the tank. Your better of just not feeding your fish for a week than using them or getting an automatic feeder. Also they feed their predatory fish live feeders and have a recirculating system for multiple systems that mix with the community fish so their fish are bound to be contaminated with stuff you didnt even see in the tank. I would go here to order fish but I would always quarantine.
Review №10
2022-01-20Word of mouth is the best advertisement! I heard about what a great groomer Jose is from a neighbor and he did not disappoint - you could tell he loves his job and is very good at it! Thank you for Lulus lovely groom🥰