Buffalo Exchange in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Accessibility
Offerings
Crowd
Planning
Payments
Site: https://www.buffaloexchange.com/...
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:11AM–7PM
Buffalo Exchange in other cities:
I found buffalo exchange in a google search, as I had cleaned out my closet and had clothes still with tags or hardly ever worn to part with. I normally just donate, but decided to sell since the items were in EXCELLENT condition and not cheaply made. Well, I was disappointed that they pick & choose what type of items they want for their thrift store, which is their right, but they are only serving a small portion of the community with the items they prefer. They prefer artsy, millennial, hippie chic type articles, from what I saw. I had 2 pencil skirts with tags, hardly or never worn slacks from Express, Calvin Klein and the Gap, jeans from Seven, DKNY and they said they’re not reselling those items because their type of customers wouldn’t buy them and it’ll be hard to sell. The staff were very nice & friendly, but I would not return to sell or buy.
Nice employees and amazing selection, very fair pricing. They have everything from vintage to current designer to everyday great clothes. Accessories and jewelry are awesome. They also sell great new merchandise - unique well-selected styles at reasonable prices. Sellers are friendly and knowledgeable. Love this place and all BEs in NY!
Great clothes, but rude staff. My fried tried on a shirt he was about to buy over his t shirt to make sure it fit, and got yelled at for doing so. He almost didnt buy it as a result, but thankfully I convinced him otherwise. I get corona times but trying is no different from touching.
Great prices, exceptional service. I was helped by Foxy, who went above and beyond and found stuff that she thought was my style (she nailed it!) as she was putting it out on the racks. She was such a sweetheart and I ended up buying like half the stuff she suggested— give that girl a raise! My only qualm about this store was that they kept putting new stuff out so I kept having to go back and try more things on, haha.
Great place to go buy some fashionable clothes. They are picky with the clothe that they buy from costumers but they always try their best to help you and make you feel comfortable. Met this kid/worker who was really kind. Great place to sell clothe. I will keep being a active buyer and seller. I really recommend this place and specially for the accessories and jackets.
3.5 star for okay service in consignment/ reselling clothesIf you’re buying clothes from this place, this place’s got really good unique things, with Urban NYC styles. But if you’re reselling your clothes, remember to go to their website to read the instructions.1. Go with a Take or No Take MentalityWhen you go there, don’t expect to sell everything for any $$$. I’ve read other comments about people trying to sell a bunch of clothes with the expectation of profiting off of every items they own, and went home with $0. The thing is, this place is a privately own retail store. Even though they take donations, retail stores rely on quality goods to sell. Unlike places like L Train Vintage (previously No Relation on 12th & 1st), they don’t just take anything you offer them. So, really, are you trying to clean out your closet? Or are you trying to make a profit? You really can’t expect too much from them.2. Know what they sell, but they might not want it.Just because they sell one or two of what you own, doesn’t mean they want it. I had a faux fur coat and a genuine leather jacket to sell. They marked $30.5 for the coat and nothing for the jacket, even tho they were selling lots of both fur coats and leather jackets. The conditions were very good too. So, it depends on your buyer’s taste. Also, I brought in about 30-45 pieces of items and they took only 3-4, marked the price of $70~ and I got about $23.5~ back. Again, come in with a take or no take mentality. I just wanted to3.You get 30% of their offerSay you take an item to them, and they don’t want it. They’d return it to you or they’d ask you to donate them. But if you present an item to them and they like it, they’ll mark a price, and give you 30% of that price in cash OR 50% of that price in store credit.4. NEVER TAKE STORE CREDITI’ve heard too many stories from this store that people loose their store credits after selling their clothes. So, when in doubt, ALWAYS TAKE THE CASH.5. Bring your ID /PASSPORT.They need your ID/ passport to register your consignment. Not sure why, but perhaps because of reselling stolen items?3.5 for resell. It’s okay.
Reality 3.5Buying -Ive been coming to this BE for almost a decade. A lot of my favourite pieces are from here, but so are a lot of things Ive bought and regretted. (More of a reflection on me tbh.) Lets start with the good.Its relatively organized. Occasionally the racks are overstuffed, and shifty through everything is impossible. But maybe there isnt a lot of storage in the store. The place is small -- so if youre serious about shopping come prepared. Bring a small bag, light clothing, and hands that are readily movable. Its best to come on a weekday, Thursdays and Wednesdays have been the best for me. The middle of the day 3pm is fine almost every day. Keep in mind they dont give bags, so you can buy one or cram your purchases into your own bag.The people who work here are nice but aside from the freshies. Occasionally they get NYU freshman to work here and god they are always obnoxious and unhelpful. I get theyre new employees but maybe the hiring process needs to be a bit better.The place, like I said is small but not crowded. The front of the store is male oriented, the back is female. The switch up the section occasionally. Currently the back left wall is shoes. They have a large selection of sizez 7 -8. If youre a size ten, they usually have like 4 shoes for us. Its really annoying. The plight of big feet women.The max items in the dressing room is ten, the rooms are clean and well lit.Selling - More of a hassle. Depending on the seller. If youre expecting top notch prices. Do not come here. Or come here when you see someone thats older than 19. My suggestion set a day where you do nothing but travel around and sell your stuff. Heres why, Selling is based on person and trends. Mostly person. There have been times where I have been rejected, come in the next day and they took the very same item. There have been days where I was rejected, went to the one in BK and was accepted. Its really a complete toss up. The NYU freshman employees are the worst buyers. Wait until you see an adult buyuer to get the best bang for your buck.All in all, Buffalo Exchange isnt a place I would TRAVEL TO per se, its more Im got time to kill before drinks. Let me see what they have today. Walk in with zero expectations. Leave with maybe a quiet pleated skirt.
Went here to sell some clothes... Waited for what seemed like eternity while they were finishing up with somebody and took that time to look around at the inventory. Nothing special and very overpriced. Back in the day when I shopped thrift I actually got cool vintage stuff for cheap, I guess thats a foreign concept in this store. Finally they went through my clothes and basically told me that none of it was hip enough for their store. I even pleaded with them to at least take something since I drove an hour from Washington heights then looked for parking for another half hour. They werent having it. Screw this place would never go back. If I really need a ratty old t-shirt from the 80s Ill go to the salvation army.
Buffalo exchange on E11th was pleasant. Helpful and friendly staff, good music playing, overall a great time there. They give 30% cash of the resale value, and 50% of store credit. I found a great Levi Jean jacket for $24. Most things seem to cost about $20. Its a great deal!
Ive never had a bad experience at Buffalo. Ive been to to one in Philly and this one by Union many times and have always enjoyed myself. The staff is extremely friendly. Whoever does the hiring, I applaud you! I usually come in with things to sell and theyll usually buy back one or two items, which is fine with me. Some people get so offended when Buffalo doesnt want to buy their stuff, its not that serious lol!
This place is like everything trendy you find at a thrift store minus the musty old things too. And thats why the prices are much higher than a store like say Goodwill. But the items are quality. The staff are pretty friendly and helpful too! So if you want a trendy item but you dont have the time to comb through a thrift store, try this place!
Thrifting is always an experience. you can walk out empty handed or with some nice finds. thats my experience with this location. i dont find as much great clothes as i find in the bk store, but its still nice to look around. they are really picky about which donations they take in though. i come from the west side way uptown just to find out theyre not taking a certain brand this week or this color isnt in for the month. i guess they have to be exclusive but i had great clothes,some even designer. i feel if they accepted more clothing, they would have more of a variety of people coming in and also make more sales. i do realize there are many clothes of the same style...
Went to sell my spring clothes including several flower print items they are promoting on their board, but I ended up with a rude punk-rock employee who took only a few items. She offered me $4 for a $400 brand name dress. Watched her buy off-season (punk) clothing including suede boots, skull knitted sweaters, etc. from her FRIEND who came in before me. Unacceptable. Then went to browse the store and they had NOTHING in style. If you want some gothic style clothing or some funky out-of-style finds definitely come here to shop, but I would take your in-style clothing elsewhere to sell.
This store is dirty and I feel when i touch things that they are dirty too. It’s like a bad garage sale but they think the stuff is actually worth more than it is. The size organization is pretty good (go girl and guy with the hangers!) Crushed, twisted, dirty, smelly, flattened, and usually just plain ugly. If it’s not they have bought it themselves or maybe are holding it back because SOMEONE ELSE might just get a bargain if they put it out too soon-how hypocritical. If it is mint, it might bring some of those prices on the vintage stuff, but it’s not primarily vintage, it’s used! Many items have picks and holes-or one or two wears left (so might as well shop at Target, it’s returnable). Some of the shoes were just filthy. Then why try to get $20 or $30 for them. Don’t take them. Don’t put them amongst your other cleaner wares. Truly! Get BETTER deals on your racks, clear it out (clearance racks) and start over! Open when it’s clean!!!!! How many staff or people can you squeeze into a closet and still not help anyone-keep the three or two people actually working! The staff talk to each other but do not greet or in any way assist the customers-mostly they stare. It just proves people will buy anything and since it isn’t washed, I’m going for #1. Never have I been given ANYTHING approaching the amount of money these used and old items are going for in “exchange” and have seen the items on the rack for 1000% more than I got in this store! At one or two dollars in the door and $65 going out! Find a charity! At both ends it’s a racket and I’d rather give it away to the guy on 2nd from now on, or the places that help homeless, or women or men, who dont charge above retail prices, and who are friendly, even if it might also be questionably clean it is less pretentious - than shop or sell here and donate to the illusion of anyone doing something for other than purely selfish and egocentric purposes.
I brought in over 100 items in good condition. Ramel the manager insisted that the things I had were out of season. I didnt know season mattered in a thrift store. Everyone before me sold all their items. I felt I was treated unfairly. He only bought two items. Wont return.
I would suggest bringing things under $100 there to consign only. Most of my stuff get a $30 ish tag price, which means I would get $10 in cash, including things that’s under $100 to things at $700. The buyer isn’t professional, and I can tell she is not familiar with many brands... so the price calculating system is not smart, and I feel like the most important factors for it is only the category, the material, condition (cleanliness). I got my $700 Coat back of course. Can you imagine selling it for $30 at such great condition???? But left several coats for $200-$300 there.... I guess friends you should check them out. Lol
Great place to sell and buy some second hand clothing!Decided to raid out my closet and bring most of clothing here. They bought a good amount of polos and flannel. I was surprised that they did not take any of my nicer clothing. They explained they were looking for specific styles and fits. They really liked flannel judging from the clothing on the racks.
Like most buy-sell clothing shops in Manhattan, every visit is a hit or miss depending on their current inventory.The few times Ive been in this place, it has seemed a little bit too picked over for my preference, and the racks werent very full as well as a line about 3 people deep to sell your stuff.So, while I wouldnt necessarily choose this location to shop, because it seems like theyre a busy branch it might be a great location to bring your stuff in to sell as it looks like the demand is much higher here than other locations.In general, still a good place to pop into on occasion to see what theyve got in store!
Sold clothes to the store and was told to just tell the cashier when i want to use the store credit. Came back a few weeks later and they tell me that my information has been completely erased from the system and that i should have taken the money instead.I was never told or given a card and now it seems as its my fault that I didnt take cash instead of store credit. Really feeling dumbfounded as my money and clothes are straight up gone lol. And theres no way to prove otherwise so im just stuck here feeling cheated.
I took a bunch of clothes new , brand new shoes, and grate condition sneakers compare to the things that were in the store & used things and in great condition to me wasnt worth it for forty-two buy back dollars so I just donated the rest just not to carry it all back dont think I will consider doing this again :/
I always come here and they always take clean and fashionable item and pieces and I get good amount of store credit ! I love it here the staff is so cool and friendly and they have cute clothes just have to look carefully ! Other buffalo exchange don’t take much items but here they do just make sure it’s neat and clean and not dirty or stained
Other negative reviewers were right. Name brand clothing they will undersell u so much. Any clothing with flower prints or a nice famcy design they wont take it in. Including the clothes i have had tags on they still wouldnt take it in. Wish i read the reviews first before coming here. Take your clothes elsewjere to sell.
I brought 7 bags of clothes and shoes to there and they didnt want anything. Im assuming they were looking for big brands like BOSS and PRADA and I heard from other stores that buffalo exchange is SUPER PICKY! For those who are considering going there, please dont go with suitcases and bags. That would only make you exhausted and also get rejected. I did bring clothes in seasons and good conditions but still get rejected out of no reason. Think about it again before you go. Its not their staff are mean, it just they follow certain rules and you dont know if its worthy to take a try.
If you are unfortunate to get the dark brown hair girl. I suggest you step out of line and wait for someone else because shes takes her position too seriously like she looks down on people. Some of the things I had were old I admit BUT I snuck in a couple of BRAND NEW pants because they were too small for me and yet she rejected those as well. Everybody else was nice though.
My hypothesis followed by a fact part 1:The following happens so often to me I finally got an opportunity to hypothetically test it out yesterday effortlessly. Please tell me if you relate?Cleaned out my closet. Bought items to sell to my local Buffalo Exchange. The recurring incident that occurs once I reach the selling counter goes this way:Typically its a female Buyer dressed and madeup up almost fashion magazine like.This Buyer had what I call not strawberry blonde hair. After this same Customer Agent inquires with me about is this my first time selling here? I answer yes. She asks for my phone #? I confirm what it is. She then looks at my ID.Next. And this is key. This Customer Agent ask hows your day going? You know, as if she really cares. I respond fine. Customer Agent precedes to go through my potential re-sale bag but Never picks anything from my clothing / accessory selection. No matter how heavy the weight of my unwanted clothing bag. She does not share insight as to why said peices are not worth purchasing. The no-sale mystery ensues and remains and feels - to me - Personal.Oh yeah, I know statistically no one is guaranteed to bring in clothes guaranteed for resale. But the senario I experienced is recurring. The no buy back clothing part is set in place. And soon as the BE Seller asks me that ? HOWS your day going? I found this particular experience on the WACK side of the equation. Because as soon as she asked the hows it going inquiry my prediction factor kicked in...meaning this will become a no buy back clothing outcome.If you out there in the reading audience land can relate. Please let me know for I find my follow-up equally puzzling.My follow-up:I tend to come back again with the exact same clothes I want to sell witin the next two weeks. Maybe I add one or two new items.The buyer I work with at the re-sale counter is different and to my surprise makes an offer on one or two items - previously unwanted the first time I tried.I Dont think Im a lone star.And you? Can you relate??🤔🤔🤔THIS IS PART 1IM GOING TO HAVE A FOLLOWUP SOON...
I was so intimidated to go in because of some of the bad SELLING REVIEWS for this specific location but it was not bad AT ALL. There was a line to sell but they move pretty quick. Dont come with stuff you would not wear yourself, I came with things I still liked but was ready to get rid of because I need any little space I can get in my crammed closet space and it was so worth it. The staff here is a little more down to earth and relatable than the other nyc locations maybe its just the location.... but I felt really comfortable talking to the buyer and thats a big deal for an introvert. lol Good luck selling!
They have poor poor poor customer service and. They dont hire people of quality buying practices. They discriminate based on what you look like whether or not they will but from you as well . Socialism + systematic economic oppression at its finest ... And it smells horrible so Im sure they accept dirty clothes
Pricey for a thrift shop. Ive picked up a few stand-out items before, but they have always cost me equal value. The quality tends to be higher than the nearby competition, but not enough to justify the price. I havent tried trading my clothes in; although, Ive heard the rates are unfavorable to the seller.
STAFF WILL BUY CLOTHES BASED ON IF THEY KNOW YOU. I ALSO WENT IN 10 MINUTES BEFORE MY APPOINTMENT TIME AND THEY TOLD ME I WAS EARLY. I CAME BACK 10 MINUTES LATER AND THE REP WAS SEEING TWO PEOPLE BEFORE ME CLEARLY KNOWING I HAD AN APPOINTMENT. THEY WILL BUY PEOPLES CLOTHES THAT THEY KNOW ARE REGULARS AND TREAT NEW PEOPLE WITH NO RESPECT. THE STAFF IS VERY RUDE AND HAS PREFERENTIAL TREATMENT. RATHER DONATE MY CLOTHES KNOWING THEY ALL GO TO PEOPLE WHO REALLY NEED THEM AND NOT WANNA BE NEW YORKERS BUYING AT A THRIFT STORE. NEVER AGAIN.
Been there a couple of times. Always something new and interesting. Found a couple of mens good quality RL items (Purple Label !!) . Could not believe my eyes and the price was perfect; beat Madison Ave. The counter people are very helpful, always with a smile, especially that long blonde, fashionable looking gal, Ali. Shes great.
Manager rocco unfold and folds your for sale stuff never looks.. but looks at you first and decides or not to buy.. umm refusal to serve based on age race etc violates civil rights law..1965 duuh so no supervision of the staff another time i was refused buying anything a goth looking woman half my age again refused cause i was older ungoth? this is creepy and weird and i feel disrespected.. they advertise they buy but this is fraud they buy almost nothing.so many complains should be directed to authorities
Horrible customer service. The white blond guy thats the manager there was completely unprofessional. I brought in 5 bags of clothes in more than good condition and he instantly pushed them all to the side, with a nasty attitude throughout the whole interaction. Will never go back to this place, if I could give less than one star I would.
Terrible experience. A whole bunch of not very good looking people making comments on the clothes I took to sell at the store in Astoria. The excuses this girl gave me for not buying my great looking clothes were ridiculous. I will never go back to that ugly looking dumpster.
Good selection and well organized, this is a great place to go thrift shopping and dont want to go through a ton of junk to occasionally find something good. The downside is that it tends to be more expensive than nearby thrift stores that do not curate their merchandise.
Affordable and good quality equals a great thrift store. But think twice before trying to exchange things, your just gonna waste your time b/c they hardly take anything and give the excuse that they have it already. Maybe just this location. There are others throughout the city!
The store is racist only buy from white people and other etc.i have name brand clothes with tags on it and wont buy it.but I walk around the store and I watch the clerk take clothes not even name brand from a white person,everytime I come the give back my clothes like its a thrift store.The store is horrible its a lot racist trust me I prove it.Gn
This place was not what I expected. I heard a lot about the company and this place did not live up to the hype. It was really small and did not have a good selection of clothes, and even after not finding anything, their clothes were priced way too high for what they were offering. I was not satisfied.
Total reviews rating 3.6
145 Reviews for Buffalo Exchange 2023:
Review №1
2022-06-25An absolut must for thrift lovers. Every time Im in NYC I find amazing things there. Prices are higher than salvation army kind of stores but lower than others second hand and consignment shops for sure. Amazing service every time and fun atmosphere.
Review №2
2022-08-16Went to drop off some clothes I had. The gentleman who was going through the bags for other donating costumers was so rude and keeps telling everyone that nothing was acceptable for store credit. Stuff with tags on it? Although, the women who was sorting other donators stuff was giving a bunch of stores credit. Super loud annoying guy. Must of had bad luck.
Review №3
2022-02-05Hannah was great, she was very helpful, and I was able to find a midi black polka dot dress !
Review №4
2022-05-23The entitled millenials that work here will give you barely any money for top brands that they dont know about. Save your trip and energy and chose a different location.
Review №5
2021-06-14Only went once a couple years ago but got a really cool pair of sweatpants and a Misfits t shirt that I still wear. Was with a friend and they tried to give in their clothes but the person observing the clothes was very picky about what the store can take. If you are looking to buy cool/trendy/vintage clothes and you are in the LES area, I definitely recommend going to Buffalo Exchange, but better to just give your old clothes to goodwill and get a tax write off.
Review №6
2020-12-02One of my favorite go-to thrift shops! Nice selection of clothing. Very hip and trendy stuff. The price range is pretty decent and mostly cheap. The employees were super friendly and nice. The place is quite small so it can get kinda crowded. Also, bring your own bags!!
Review №7
2022-06-14Sad, dude turned down a brand new item that retails for 300 dollars because he wasnt familiar with the brand. Buyers lack sophistication.
Review №8
2020-11-06They did not tell me 50 items or less on the phone call, asked me to put things back in my bag when reviewing the clothes then immediately directed me to step away. When walking in they said did u schedule an appointment? Instead of saying hi how are you? They also take wayyy too much information for trading clothes.. if your looking to donate/trade clothes not the best place to go for a smooth experience
Review №9
2020-02-12I come here all the time and find lots of gems! The prices are very reasonable for the quality clothes and accessories. Selling is easy and I usually take the store credit because I always find something to buy! The staff is also super friendly and helpful.
Review №10
2020-02-20I went here 2 days ago. Honestly, it was a great experience and I bought one item thats pretty unique and the rest were a jean jacket and a track suit. The staff were chill and nice and a very welcoming environment. The only problem I have is that there should be more selection for Mens and also the prices were a little too expensive.