Buffalo Jewelry & Loan in Buffalo
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Buffalo, Erie County, New York, US
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Site: http://www.buffalojewelryandloan...
- Monday:Closed
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:Closed
Buffalo Jewelry & Loan in other cities:
Omfg i can not tell you how incredible this place is! dont even think about going anywhere else. you will be sorry if you do. Buffalo jewelry and loan this is the only place to go to get honest, Reliable, and dependable service. other places will cheat you and rip you off . Here everyone walks away a winner! I cant wait to come back thanks again jewelry and loan! Se
I’d just like to say that Buffalo Jewlery loan is unlike any pawn shop and The manager kacey is a great guy who will go above and beyond for his customers and also knows what he’s talking about He will take care of you!! I only will honestly go here from now on for jewelry or anything that I may need used but still mint. If he can’t help you he will put you in the right direction SHOUT OUT BIG DAWG KC!! He’s is thee!! Man God Bless!!!!!!!!
Every time we go into Buffalo jewelry and loan all the employees go above and beyond to be so helpful and kind. Jasmine in particular was awesome and took the extra time and effort to help us with a loan. I truly cant say enough good things about the shop and the people who work there. I would HIGHLY RECOMMEND to anybody.
This is one place I will highly recommend anyone who needs to liquidate personal itemsAt a fair price! Most pawn shops will rip you off before you even blink....not here! They were not only fair, reasonable and respectful,They also took it a step further by understanding my situation and accommodating me along the way! Way to go you guys! Ill be back!🤑👍
I was very pleased to do business with Buffalo Jewelry & loan . The few other pawn shops wouldn’t give me what I requested but Buffalo Jewelry & Loan helped me with no problem. Jasmine and Ashley was very nice and courteous explained everything and made me very comfortable with doing business with them.
I never been to a pawn shop that cares so dearly for their customers I always feel welcome and respected when I come here I usually go to get a loan from trading in my ps4 and they always offer me a amount that I ask for. I always leave feeling satisfied and happy definitely always a 5 star experience. I recommend everyone to come here they always have the fairest prices on their merchandise and if your ever in a jam and need a loan they always offer top dollar for you item.To the crew that worked on 1/21/22 keep up the great energy you guys are the only reason why keep comming back I will always do business with buffalo jewelry & loan
Staff very friendly and helpful, the store clean and well organized. When you walk in you feel comfortable and you know that you are not going to be cheated because thats how they make you feel and you wind up getting more than you ever expected. Oh and the best part is that they are concerned about your safety and will have someone walk you to your car. Thats what you call excellent customer service.
I think this is a good pawn shop if they get rid of Casey. He flirted with my girlfriend at the Seneca street location and Im totally bummed about this we needed some money quick so we went there. I would recommend this place because they helped us and the rest of the staff are really cool people.
Some of the kindest customer service I’ve experienced, not just for a pawn shop but in general. I’m pregnant & the gentleman offered to carry the items I was bringing in for me. Offered a fair price & took everything I brought though they were honestly not very valuable things. Thanks guys!
Walked in this store with an authentic breitling watch with all documents showing spoke with Casey was told to come back they wanted to take my watch to Reed’s to get the back open to see if it was real lol I wonder why that was Maybe cause of my skin color after Reed’s told them they don’t do that I was told watch is skeptical by Joe all this after Casey Diamond tested the watch looked it up and did all the above and spoke with Joe on the phone in front of me funny thing is there the ones insisted we go to Reed’s I told Casey I’ve already been there with the watch and Reed’s don’t even provide that service guess who was right. Upon speaking with Joe later he gave an answer of all sort’s that didn’t make any sense about the watch at all but made alot of sense to me 1 with the skepticism questions and 2nd which was the tell all for me not knowing what services Reed’s provide if your in that field I’m sure you dealt with watches before at least that’s what I was told in the store so if that’s the case what company opened the backs of those watches????? Still today people pick and choose when to show that racial side of themselves without even knowing it Joe was so defensive 1st thing he said was I have a black employee who in there right mind says that . Joe does that’s who this will be Spot I would never visit again
Jasmine is an employee at the Seneca street location she actually makes the process enjoyable.I never had to pawn anything before I was nervous but thanks to her I was not put in an uncomfortable situation.The store is clean and organized but mostly Jasmine was the reason why I will continue to do business at that location and so will my family thank you from Michele and Steven
Great place to buy items at a fraction of the price of a retail store! Check it out. Great staff. Jasmine is really easy to work with and always friendly, accommodating, and personable.The staff demonstrates interest and compassion for their customers. Its refreshing!!
My experience with Buffalo jewelry and loan was easy and fair. I sold a few electronic items that I no longer needed and the sales rep Cory gave me a fair deal and his customer service was great! I totally recommend this place. The next time I have something I need to get rid of, I will definitely be stopping in.
Best place to pawn your items for a fair price! They dont rip you off and there loan rates are the lowest Ive seen around. The staff is always there to help you and they treat you with respect. Ive been coming here for a couple of years now and will not go anywhere else. Try it here and i bet youll love it.
I have been a customer of Buffalo Jewelry & Loan for about 8 years now and I have to say that I have not had one bad experience in my whole time as a customer. In fact, each time I stop in I am welcomed as though I am family. They are always there to meet my family’s needs. Whether it be a loan or a purchase, they always go above and beyond to make sure our needs are met. Stellar customer service, fair and reasonable pricing as well as excellent loan rates. KC and Nikki are top notch and always make sure their customers leave happy. Thank you Buffalo Jewelry & Loan for being there for us over the years!
Just went to get my one ring back and the manager I spoke to, he was so nice, and lowered the price of get my ring back. The people who work there are understanding and work with you and prices are good. Keep doing a great job. I recommend them to anyone. I and my mom and son will continue to go there.the Seneca Street location is the best around me.
Its been rough since the pandemic started I had 2 pawn my $2000 engagement ring back n Nov so that my son could have a decent birthday.I was so worried bout my diamonds being switch!!! But it was just fine & the staff r friendly & professionalAnd when I went 2 pick it up last week I even bought a Coach Bag at a great price ill definitely be back 2 shop
Absolutely still recommend Buffalo Jewelry and Loan. Amazing place amazing owner Joey. Very understanding and compassionate to my health issues, and personal issues. Even worked with me knowing Verizon was at fault. You rock Joey!Joey the owner of Seneca and Sheridan is great. Willing to work and help you. Has helped me a ton with items and loans. Highly and strongly recommend Joey and his team. Has gone above and beyond for me. Thanks you Joey and Team you guys rock.
A brand new store that is huge well lit and very clean. The staff are very friendly and highly knowledgeable about there service. They have a huge variety of items. Some of which I never expected them to have. The Hands-On owners are always there and are definitely the Jack of all trades. As for me I always check the pawn shop before I go to any of these other big box chain stores. Chances are youll be walking out of there with a bargain as I have done on numerous occasions. Joey and his wife Ashley and the staff Brittany and Corey and the new young lady will be looking forward to greeting you as soon as you walk through the front door.
This place really aggravates me,I have wasted gas coming here four times with items which I know for a fact are worth more then what they tell me,I had record albums in near mint condition,a stereo receiver, likewise good condition,and a Korean war memorial coin,and they passed on everything just like they always do,horrible business,never coming back!! Oh,and also,they keep telling me to keep bringing stuff in maybe it will be worth it,but I know better it never is no matter what I bring in
First off I hate pawn shops cause a lot of them take advantage of people in hard times with rates worse than a shark. This place IS WAY DIFFERENT!!! They are a STORE that happens to do pawn and loans and sales. Honesty and Integrity is displayed by all staff members and the big guy KC, I am not sure if he is a manager or not but when I do need service I wait just for him because he is that great of a person to work with. All the employees are A+ but KC will by far exceed any standards you may have or expect when dealing with a professional business and not just a pawn shop. This company will not be like the others who have been caught switching stones out of jewelry. HONESTY AND INTEGRITY MEANS A LOT to a disabled veteran! check these guys first! very respectful rates for jewelry based loans. I trust them with my Rolex Submariner no problem! I would give them more ******* but google max out @ 5. Thanks for helping a disabled veteran!
I purchased two 4K apple TV which arrived flowerless and as described if not better condition as described and supper fast shipping.I highly recommend Buffalo Jewelry and Loan to anyone.I wish I could add more then Five star to my review.Special thanks to Joey and Brittany for make this purchase as easy and smooth as possible.Over all it was an amazing shopping and service experience.Thank you!
This is the best place to get ANYTHING you need! The people there are the best to deal with, friendly and very knowledgeable about the items they have. Very reasonably priced and a great selection of jewelry, tools, electronics, and yes even a few clothing items! If you are into knives, watches, ladders, drywall tools, and even collectible paraphernalia, this is the place I highly recommend!
First it’s a very clean place that’s huge with this COVID stuff the employees are very polite and have great customer service skills the Owner is very respectful man I have pawned here a few times with no problems at all and they have tons a interesting things definitely recommend checking them out over all I give them a 10 star if I could
I love this place! Staff is very knowledgeable and friendly. I always get fair prices for the items I sale. Special shout out to Brittany who is always extremely friendly and willing to help out. They really seem to care about the customers and always engage in good conversation to learn more about their customers. Highly recommended. You won’t be disappointed!
Ive come to this location for many, many years and have always gotten the best customer service. The employees are very helpful, knowledgeable and respectful. Tonight, Joey took care of me, and of course, as always, I was treated right and given the best service. Thanks again Joey!
Every time I need to buy something, whether it be electronics, camera gear or guitar gear- I check this place out first. The staff is super kind and knowledgeable and they know you by name after only a few visits. Prices are super fair both for buying and selling, and unlike other shops... they actually give a damn about their customers.
Soon as you walk in the door, the woman behind the corner says smiles and say hi. I was pawning or selling some jewelry.The woman Brittany was so helpful with the process being my first pawn experience. She was understanding of my situation. I would only deal with her when I visit the store again . She made me feel welcome to come back without judgement.
Went into this location the other day just looking around I got greeted by a man named joey he asked if I was looking at anything in particular and I really wasnt. As I looked around I saw a set of beats by dre headphones me being an electronic junkie I inquired about them, ive always wanted some but retail price is just a little too high for me. they looked amazing not a scuff on them. I hooked them up to my phone sound was amazing but the price was even better lets just say I felt like I stole them cause the price was so good!! Joey was fantastic he made me feel like family we joked around laughed he made me feel very comfortable. The store was very clean the jewelry was flawless I mean nothing negative to say about this place. Go see joey and staff for your next purchase you wont regret it!
Joey Leza runs a great shop! All of the staff are super knowledgable and helpful! They have a huge array of items all selling for a very fair price. I asked Joey to keep his ears open for a very specific and rare guitar and within one week, he found it, and shipped it across the country for me. I would definitely recommend this location above all other pawn shops!!!
Always a pleasure doing business with these folks. They are very good at what they do and their customer service is top notch. Ive found some amazing deals on tools and gifts and I now make this place my first stop when shopping for tools, electronics or jewelry. Id highly recommend these guys to anyone I know and to friends and family for sure. Anyone that deals with pawn shops on a regular basis should save themselves the headache and skip right past all the other pawn shops and head right to these guys. They seem to leave the typical pawn shop attitude out of the equation and Ive always been treated with courtesy and respect. Keep up the great work guys, Im a proud and happy customer and Ill continue referring business your way!
I love these guys! I just purchased a bass guitar from them a few months ago - its in excellent condition and the guy who sold it to me even gave me a demo so I could hear how great it sounded. Ive never had a complaint about them, and they make sure to keep in touch so you dont lose any loaned items.. five stars!
I would highly recommend this as a place to go to if you are looking for a pawn shop or looking for a gift in general! Brittany is very friendly, personable and professional and is always willing to go the extra mile to help you find what you are looking for. I would go back for the great customer service and variety of items they have.
For the two people that commented lies. Its sad these people build their business from the ground up I go there every single day and I have never not once had a single disagreement with them and Ive been going there for almost a month now their prices are awesome the people that work there are awesome the owner his son and the other worker are just phenomenal I mean I just dont understand why you guys have to make up things or try to throw dirt on others because your life is miserable. For any new customers please do not listen to any comments that are hateful ignorant or off-topic I promise you visit there and you will not be unsatisfied.
Ive been in this place twice and both times treated rudely by the owner and his son. I understand its a pawn shop and they have to deal with unsavory people, but its unfair to judge all your potential customers like they are drug addicts or criminals just because they are short on cash for a legitimate emergency.Their business thrives on the misfortune of others and they make it quite evident that they have no sense of compassion or understanding that decent, hardworking people may need their services from time to time. I didnt expect a shoulder to cry on or for them to give us the face value of our item, I was only hoping that another human being would be respectful to me as a customer who they were making money from and also quite possibly frequent their store for future purchases. Makes good business sense, right?I will never step foot in this place again.
I was in the market for xbox. I reviewed one that they had on facebook. I messaged them about one and I received a quick response! They shipped it out to me (I live in Texas) and I received it w/in the week! I set it all up and the xbox has worked great no issues and was in great condition! Thanks again guys!
I have been dealing (buying ;selling and trading as well as store credit) with culling and the staff for over 6 years they are honest outgoing and by far the fairest you will ever find . If you need something ask them they go out of there way for all . The only complaint I make is to limit it to a 5 star rating is an insult!
Customers are very ,very well takin care of here!!!...Products are clean and your satisfaction is guaranteed.... Id like to thank the employees and ownership for running a quality establishment in South Buffalo...Recommended for all your needs, theyve got u covered!!!...
Casey,Jasmine,Ashley and Corey ALL ARE STAFF MEMBERS AT THE SENECA STREET LOCATION I have been doing business with this company when they were in the original building next-door all of these employees go above and beyond their job duties to help their customers especially during the COVID-19 era we live in they go above and beyond to give you a courtesy call when your stuff is due for pick up they don’t just sell your stuff they allow you to do loans and are very fair on their prices all of the merchandise is of good quality everything comes with warranty everything I own in my home electronics from my TVs to my Keurig to my lawnmower are all purchased from their location the staff is very well knowledged on everything in the store the customer service is impeccable I recommend this shop over any other pawn shop in the city of Buffalo I wish they could clone each and every employee to work and all businesses and Buffalo because they are all greatI recommend them for everything none of my stuff that I’ve purchased has yet to break or stop working If you want something for the wife you’re husband or yourself I recommend going here the prices are reasonable I will purchase a TV from them before I go to Walmart or any other big box corporation‼️‼️ Proud customer since they opened their doors I OWN 4 TVs from them 2 laptops, one lawnmower,2 ps4 systems and much more too much to name!!!
I would Have to agree with bugzy folks. I go in here pretty regularly for both purchases and loans. I have gotten some really great deals on merchandise and even hit a homerun with an anniversary gift. I have gotten loans and never a problem, really friendly and polite staff give them a try see for yourself..
Gave the owner a second chance to keep my patronage even after a very bad experience at his North Tonawanda location (see my review on that stores page). When I went in to pay my loan, their was a note attached to the envelope holding my gold. The young employee tells me I NEED to remove my post re: my bad experience from their website. I said ok - no prob. As I’m leaving the busy store, he yells to me for the entire store to hear, if you don’t, I will no longer do business with you! Wow, really...have some teenager harass a customer for a review about your bad business tactics? This fool will never see my face again. Sucks for you how in today’s world one cannot get away with bad business without a bad review for all to see! You blew your second chance for my business...not very bright! Bflo has MANY pawn shops and much closer to my home. This shop is not worth the time it takes to get there!
I had previously worked with the manager of the store, last year. Unfortunately he wasn’t there when I went in. I called first and discussed several objects for which they said they couldn’t take. We then discussed items they could take. I told them I had a piece of jewelry (for which they have signs saying they take). I told them it was 925 Silver, they told me it is worth $17 an ounce and as long as I understood that, they would give me what they could. I also asked about a Kitchen Aid Spiralizer... I have done my research. I have been in that store and have seen the kind of objects they take and sell. What The man on the phone said, didn’t matter when I got there.I was told by the pimply faced “manager” that they wouldn’t take the spiralizer because it had been opened (even though when I called they said it has to be unused- which it is brand new, never used, only opened to confirm the objects inside). Then I was told they won’t take my very expensive Silver AS SHORT TERM LOAN COLLATERAL. That’s BS. The man I spoke to on the phone lied to my face and down played what he told me. The “manager” was worse. They are both negligible and wasted my time and lost a customer not to mention they have earned this awful review. DO NOT WASTE YOUR TIME, GO SOMEWHERE REPUTABLE. GO ANYWHERE ELSE.
So many fake reviews. Its a Pawn Shop in South Buffalo but have reviews like a 4 star restaurant!! Like the one who said hes been going there for a few years, theyve barely been open 2. Lived 6 streets away from their location for a little over 13 years and can tell you first hand they will offer you a minimum of 20% less than other pawn shops. I know through experience. Also I couldnt agree more with the review that stated you WILL be treated as and offered a price on your item as if you are a drug addict. I get a heavy portion of people selling there probably have an issue, however everyone who walks through the door is not an addict or there to sell. Their selection is minimal given they will not pay the extra buck or two for quality items (look at their tool selection lol). Had a Ryobi tool kit almost new which retails for about $150.00 they offered $20.00 for the whole set all the while selling a 1st gen Ryobi tool kit for $90.00. Admittedly they care more about their online market and could care less if you buy/sell anything at physical store so dont expect the service or quality of items to improve. Seriously next time you want to sell something here, try Facebook Market 1st.
Oh my god these guys are great I been dealing with them for a few years now an I have nothing but great things to say about them as long as you let them know you may be late they work with you an give you every opportunity to redeem your things thank u guys so much for that great experience. .
These gentleman are knowledgeable and fair and you have to remember theyre in business to make a living I had a great experience they worked with me 100% And I will continue to use this pawn shop regularly they have a good inventory and Im extremely happy to have found this particular store
Total reviews rating 4.8
199 Reviews for Buffalo Jewelry & Loan 2023:
Review №1
2022-07-02Joey and his team are the best. Always take care of and help me with all of my business. Joey always gets back to me via text anytime i text him. He treats me as if i was long time friend. That is the kind of atmosphere you get here! KC and Jasmine are awesome to work with when coming into the store. This is the best pawn shop in Buffalo hands down. You rock Joey and staff!
Review №2
2022-06-27One of the best places I’ve sold, bought, and pawned to! They are more than fair on their prices, great customer service, and friendly. The have the best pawn prices I’ve ever seen and they hold your items for you for a long time, most places will give you 2 months or less, here gives you 6 months (maybe more but I know 6 months for sure lol). Thank you Buffalo Jewelry, for caring and always treating your customers right! You guys are awesome =)
Review №3
2022-05-29Id like to take the time to just say the employees of this establishment (Buffalo jewelry and loan on Seneca st in Buffalo NY) are generally pleasant to there customers! However my brother and I personally like dealing with Jasmin, due to the simple fact that she is by far the most genuine,sympathetic as well as understanding person of whom Ive had the pleasure of dealing with! Speaking for myself she has helped me on multiple occasions!! I truly hope this review helps someone to make the right choice when choosing a pawn shop!
Review №4
2022-04-12The associates at this store are top notch, every time I come in I am treated so well and receive the best care. They remember your name here folks, my rings just got polished for free and they helped me pick out a lovely wedding band!
Review №5
2022-04-04This was my first time going to the Seneca Street location and just as the Sheridan location is a clean, organized and most importantly the service was just like the Sheridan location, people are really friendly and attentive. They also have the best interest rate for loans and they do very fair amounts on these loans if you dont want to sell. Also theres a lot of good stuff for sale in there if youre looking for a good deal.
Review №6
2022-02-04I’m in town receiving care at the Roswell Park Cancer Institute I need fast cash to afford my monthly medications. So I decided to sale my “16 2021 MacBook Pro. The team was polite, and friendly. Great customer service, and treated me fair. I’d recommend this team over, and over again. -Mason W, PhD(c)
Review №7
2022-02-24Everyone in this store is so incredibly kind! Matt helped me pick out an engagement ring and a nice woman helped with an Apple Watch. I highly recommend and will definitely be going back!
Review №8
2022-05-16I did like the store variety in items and prices. Reasonable layaways and affordable prices. Staffing are very friendly and willing to help you on what you looking for and answer any questions the customer has so on my experience I did have a pleasant time on the store.
Review №9
2022-06-04I went today first time going there and all the staff were so nice and very helpful too .I needed a leave blower and they had one that fit my price range too, I will definitely be going back there they have so many items and are reasonably priced too. Im glad there is a store like this in our neighborhood !
Review №10
2022-05-23Kasey is an excellent associate to this company very respectful, reasonable, amazing stuff #1 place to go to