Wheelchair-accessible entrance
Yes
Buffalo OBGYN in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Accessibility
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 716-633-4575
Site: http://buffalo-obgyn.com/
Site: http://buffalo-obgyn.com/
Opening hours
- Monday:8AM–4PM
- Tuesday:8AM–4PM
- Wednesday:8AM–4PM
- Thursday:8AM–4PM
- Friday:8AM–4PM
- Saturday:Closed
- Sunday:Closed
Comments (85)
This place is the worst. The doctors have poor bed side manner. I was completely disgusted with how I was treated when I expressed that I had severe postpartum depression. I told Dr. Gelman that my son had colic and acid reflux which led to inconsolable crying. She told me to sit him up in a car seat and over time it will get better. That was her response to me explaining the cause of my depression. I wanted to jump off a bridge at that 6 week postpartum point. I will not be going back. Just an awful experience all around with my second pregnancy. Word of advice, do not go here!
Doctors are kind however, I feel very rushed during appointments with Dr. Gelman- Koesslet making it difficult to ask all of my questions. I’ve left some of my appointments feeling like a number but optimistic that this would change, seeing her again has only had the same result. Important information about my pregnancy was overlooked and told to me during my later weeks. I absolutely love the ultrasound tech- very personable and takes her time. With all this said, I will continue seeing them for the rest of this pregnancy ( will most likely change practices in the future) as I’ve had positive experiences with the other doctors but be cautious of who you’re seen by.
Ive been going to this practice for 6+ years, since my former dr retired my like for this place has declined alot, Ive been extremely rushed through my appointments to where I have to stop the Dr from walking out of the room with questions I have concerning my pregnancy, even then she rushes me so much I wasnt able to ask all the things I needed to. Very displeased with how pushy she is with getting vaccinated despite what my primary doctor has advised me to do.
This practice provided me with the most horrific service Ive ever experienced at a doctors office. I went for my first prenatal appointment after becoming pregnant for the first time and saw Dr. Lana. Prior to meeting with her I received an ultrasound that was so aggressive I later found bruises and marks on my abdomen. When Dr. Lana met with me after the ultrasound, she walked in, did not introduce herself, sat down and asked me what questions I had. I asked 2 questions, she rambled on and on about watching my sugar intake during pregnancy, then left the room. She gave me no information that I would need as someone who was pregnant for the first time. I received no paperwork, no guidance, no information that a professional doctor would provide in a first time prenatal appointment. I left feeling shocked, defeated, and with more questions than when I went in. I called a few days later to cancel any further appointments and also spoke with the office manager to let her know what happened so that they could learn from the experience. The office manager was mortified I didnt receive the prenatal packet and that I was treated the way I was, and apologized profusely. I told her that I just wanted to let them know so other women were not treated the same way. Ive since tried to clear up some billing concerns Ive had regarding the appointment and am having problems getting anywhere. Ive tried to get this fixed directly with them, but because of the incompetence of the business I feel I need to make my issues known publicly. I have since found a wonderful practice and have learned that a professional OB/GYN would never treat their patients as I was treated. Please do not trust this practice with your medical needs, you will be severely disappointed.After thought: after having read through the other reviews of this practice, it appears that Dr. Lanas name consistently pops up as being the doctor who doesnt do her job and doesnt treat patients well. How does a doctor get that many bad recommendations over the course of years and not do something about it?
Ive seen Tina for 3 years now for annual exams (no pregnancy related services), and its always been a pleasant experience. Shes taken my concerns seriously, and Ive always felt comfortable during exams. Ive never had an issue with scheduling either. I saw Dr. Williams once also, who was also really wonderful!
The actual doctors here are very nice but literally every member of the support staff (nurses/office people) are HORRIBLE. So rude and unprofessional which is especially bad considering the intimacy of care they are providing. Sad because the doctors are fine!
I have been a patient here for over 7 years, and I am very pleased with their service. I never have to wait for long to be seen and the staff always seems very professional. I have referred 2 others to this office, and they have been pleased as well. Im very surprised to see such a low average rating.
The doctors don’t act like they care much about their patients. I’ve been going here for years but am switching after my first pregnancy experience. I was used to their dismissiveness for routine exams but after they blew off a significant postpartum complication (I.e., talked over me during my follow up, ignored messages in the portal, etc) then finally told me to go see another health care provider, the writing is on the wall. This is not a practice of caring, compassionate doctors and it is a huge bummer. Don’t go here.
This office is a revolving door. I had two 5-10 minute prenatal appointments with two different doctors, Dr. Lana and Dr. Gelman. Both seemed nice but very impersonal, neither took any time to try to get to know me, ask any questions or make recommendations about anything that I thought might be important as a new mom such as how I might be feeling or adjusting, nutrition, etc. I just couldn’t imagine either of these women being the one to deliver my first baby and I didn’t even care to meet the other two. I will say that the lady who did my first ultrasound was a much better experience. As a new mom who is excited for my first baby I left here both times just feeling undervalued and confused but also assured that this was not the pregnancy experience I wanted to have. Needless to say I’ve transferred care and I wouldn’t recommend this office to anyone I care about 🙁
I’ve been attending Buffalo OBGYN for 6 years. No complaints. They get me in and out, send reminders of upcoming appointments and always responds in a timely matter when I reach out. As long as they continue to take my insurance I’ll continue to go!
The Doctor has the worse bedside manner Ive ever encountered. I went to discuss some problems Im experiencing conceiving. The doctor didnt even attempt to listen to my concerns and constantly spoke over me. She spoke to me like I was a teenager complaining of cramps and downplayed my pain. Apparently because I dont have a disease that I could identify myself. My litany of painful issues didnt deserve a respectful consultation. Even if she thought I was imagining my pain she could as least pretended to care. Go here at your own risk.
TERRIBLE!!! If you are a WOMAN OF COLOR do NOT go here. This office allowed my issues to go on for almost a year with out any proactive measure. I have delivered a still born child and experience a few different sensitive situations in regards to my feminine health. There was no empathy no understand no emotional connection to me as a women AT ALL. I was treated by DR.WILLIAMS and after I address my concerns and stated I will be following up with a formal state complaint she proceed to storm out the room without properly informing me of next steps. I repeat DO NO GO TO THIS DOCTORS OFFICE !!
I am new to this practice as my Dr. moved here so i followed her as she has treated me for 15 years and delivered my son. She is very caring, compassionate, thorough, transparent and takes your health seriously . I can say this with 100% certainty that if you are lucky enough to get in with Dr. Marsilia Cloud at this practice you will be glad you did. She is a gem.
I have only had positive experiences at my appointment with dr Lana— everyone was kind and courteous and wait time was minimal!!
Switched here from another practice after my first born and am so glad I did. Much more personable doctors and staff. Jennifer in Sono is incredible!! Not only does she actually care about your baby but she shows it and super good at what she does. So glad there is a practice in the area that actually cares about us through the prenatal experience.
I couldnt be more disappointed with Buffalo OBGYN. I left them after 28 weeks pregnant for another practice. This was obviously not ideal, as I had already invested the majority of my pregnancy with them. After each visit, I kept hoping things would be different. There is zero personal attention with these doctors. They jam in patients and rush you through, not knowing a single detail about you nor do they bother asking or explaining anything beyond the basics. I had expressed my feelings once to Dr. Flemming Williams and was told that they had to balance their time with patients and keeping on schedule and offered no apology or solution. They clearly take on way more than they can handle. I have about 5 other friends who have the same opinion, so I am not alone in this. My advice is to switch and move while you can. I couldnt have made a better decision to leave. I also spoke with their office manager, and never got any follow up phone call or any response as to why, at 28 weeks pregnant I wanted to leave. They should be ashamed of themselves at how they treat their practice like a factory.
Sorry for the long review in advance but it is overdue. I am in the process of switching from this practice. I was recommended here by a family member who raved about one of the Doctors that helped her with some recommendations for fertility. When I joined, immediately I noticed that she wasnt as nice as my relative had stated or as helpful when it came to recommendations for fertility given that she had referred me right away to Buffalo IVF. This was fine because they were very helpful there. After a couple of months of testing at Buffalo IVF, I found out that I was pregnant but here is how I found out...I was having pains and was seen by the Nurse Christine at Buffalo OBGYN two times for the pain and in addition I had a call with her so a total of three times was I explaining to her about the pains that I was having. When seen she kept insisting that I had an STD/STI and recommended that I get tested to see. I informed her the first time that it wasnt necessary because me and my husband have only been with each other (which she said you never know) I was bothered by that but either way, I understand that they have to ask these questions. The second time that I was seen for these low pelvic pains she continued to insist that I get tested for an STD/STI, and finally I was so fed up that I aggressively told her NO. So she said well okay, I guess we can give you a pregnancy test. She came back surprised and said you are pregnant. So imagine receiving the best news that you can get, in that experience. So I just sat there and cried with joy but later it has always bothered me, because African American women are often judged, I couldnt help but wonder if I was a 30 year old white women in there would she have recommended a pregnancy test first or the STD/STI test. I stayed with the practice throughout my pregnancy and delivery. The Doctors are nice but inconsistent, some days they are nice and some days they are cold like they do not know you, its not personal. I had no issues with birth. I have a co-worker who loves it here, but its not for me.
Only good experiences I had here were with Dr. Williams she was gentle and attentive you could tell she took a lot of pride and care into her profession. Dr. Lana also is a amazing doctor I recommend too she is very gentle and kind.Cons/Negatives:Some staff are rude and don’t listen to what tests I desired as a patient.Don’t think I’ll go Lisa Gelman-Koessler, MD again in the future she was very inattentive didn’t communicate with me well. I came for a particular test but she never asked me if I was trying to get anything specific tested. Needless to say she left the room w me on the table expecting her to return only to be told to schedule another appointment for something to be looked at.I feel like because of health care workers like Mrs. Gelman-Koessler maternal mortality rates are so high in colored women. I felt her lack of attentiveness and communication made me feel less valued As a patient and I hope it’s because she was just busy and not because I’m a woman of color.
Very unprofessional staff. After a miscarriage my doctor and nurse thought it was ok to make jokes about me not being able to handle labor pains while doing a procedure on me. Needless to say I have switched ob/gyn I am very happy with my new one ob/gyn associates of wny
Really nice facility, had no problem with my regular visits before my pregnancy. Scheduling was easy. After I got pregnant I felt like my doctor was always rushed to leave the room, she didnt spend more than 1-2 minutes in the room with me and would stand at the doorway ready to leave. Ultrasound ladies are very nice and pleasant, but I didnt click emotionally with my doctor. This is my first pregnancy and I needed more support, on top of that, the hospital they deliver didnt work for me. So I left. Also, check prenatal vitamins that are a part of a goodies bag, mine were expired.If you need an obgyn for regular check ups and birth control - good location and nice facility. If you are pregnant or have some medical conditions - Id recommend to really look at other options first.
I went to two annual exams here. Two stars because they didnt physically hurt. However, at my first appointment, as I was sharing the prescription medication I was currently taking, the NP seeing me (Christina Galbraith) said well thats plenty. Why would you shame me for taking medication that I need to literally stay alive? This was stigmatizing and very unsupportive care. Patients deserve much better. The only reason I returned the next year for my exam was because at that point I was so discouraged about healthcare options in the area that I figured there might not be a better option. The good news is that I was wrong and you should go to Fika Midwifery in Buffalo for competent, supportive, and compassionate care that is LGBTQ+ inclusive and culturally competent for a variety of people: fikamidwifery.com
If you’re an African-American woman, please don’t seek prenatal services from this place. During my pregnancy, I informed the doctors that I tend to have high-blood pressure towards the end of pregnancy. During my last few weeks of pregnancy, my blood pressure was high. One of my readings was over 140/90; however, I was told my blood pressure wasn’t that high. Most importantly, I was informed that I had some protein within my urine sample. After giving birth, my blood pressure was extremely high. I was released from the hospital with no prescription ordered by Buffalo OBGYN. It took three weeks post-delivery for me to receive blood pressure medication. My child’s birth weight was 5 lbs 11 oz. Buffalo OBGYN failed to notice that I had preeclampsia during my last weeks of pregnancy and failed to notice that I had postpartum hypertension. Thankfully, my child had no complications or else, a malpractice lawsuit would have been filed against Buffalo OBGYN.
My only issue is that they have to make a separate appointment for every little thing which is annoying cuz i gotta constantly take off work. Alot of this stuff can be done at one appointment. Now i have 3 appts for no reason. Aggravating
I typically never post reviews however I felt the need to post this. I came to this practice desperately looking for help with severe pelvic pain that started 2 weeks before my period. The pain was terrible and I just wanted answers. My 1st visit was great the 2nd one didnt go as well but I attributed that to personality differences amongst the provider and myself,so I switched to a different provider. My 1st appt with the new provider was great and she took into consideration my fear and ordered some diagnostic imaging however nothing showed up on the ultrasounds. After months of this I met with the provider because I was still in pain and wanted to see if I was experiencing endometriosis. I googled my symptoms and read an article from Tia Mowry about Endometriosis in the black community and how it is often misdiagnosed.The provider accused me of wanting pain medication which I never asked for and quite frankly didnt want,I just wanted the pain to stop or to at least know what it was When I asked about endometriosis testing she told me that I could find an infertility doctor,which puzzled me because I dont want anymore children. When I asked her about a laparoscopic exam which I was told by my primary care doctor to ask for she told me no and that nothing warranted it. I then asked for a name of this infertility md and she walked out the room and never came back. After 5mins she never returned and I left the office crying. I called my primary md in tears. Luckily I was able to find a new doctor who took my pain and worrying serious. Similar to Buffalo OB/Gyn they also completed diagnostic testing however they kept going and guess what I was diagnosed with endometriosis that required surgery. I was also started on lupron and later transitioned to Orlissa. I have not had any pain in over a year. Im writing this review hoping that the doctors at this office will read or even hear about this post and remember to listen to their patients,remember that people come to them for help and remember that they are supposed to be a place of refuge. No one should be treated or spoken to the way that I was. I hope this never happens to any woman ever again.
I have been a patient here for almost 3 years and have always had a great experience. Always courteous staff, leaves confirmation emails and voicemails, has a very current patient portal with notes, and is always clean. I had my first baby with them and had a superior delivery experience. It was a long and stressful labor that ended with a great doctor helping me and taking care of me afterward. I highly suggest having these ladies as your doctors.
Made me feel rushed to make important decisions about my health, not Compassionate. Made me feel uncomfortable. I had a much better experience at planned parenthood
I have been a patient here for the last few years, including through my current pregnancy. I have always had a very positive experience here. The doctors and other staff are welcoming as well as extremely knowledgeable and helpful. They go above and beyond to make you feel comfortable and give you the care you need. I feel free to ask questions about anything I’m wondering about, including calling with a random question at any time. I really appreciate that I’ve never been made to seem silly or demeaned no matter the question I’m asking! This has not always been my experience with doctors at other practices. I highly recommend Buffalo OBGYN.
Excellent practice. I’ve seen all the doctors for all 3 of my pregnancies and for some procedures. Drs are patient, kind, empathetic, professional, extremely knowledgeable, proactive. I mainly see Dr Williams now. She is a top notch doctor who I completely 100% trust with my gynecology needs. I actually followed her when she left her former practice to start Bflo Ob/Gyn because I wanted her as my Ob for my pregnancies. I’ve always felt welcomed, given plenty of time and information. Never rushed either. Highly recommend.
I have been going here for 5 years and have been unhappy for all 5 years but I’ve finally had enough and I will never be back. They are unaccommodating to single mothers make it impossible to come to appointments I have never felt welcomed after delivering my first child they turn him away when I bring him with me. I wait over my appointment time every single time. They never check my health records to get information about me or my visit. This place is terrible if I could give it a negative star review I would proudly do so.
I agree with a lot of the posts about Buffalo OBGYN. The staff is fairly insensitive. I called and told them I thought I was pregnant, but was also a new patient. They told me to come in so they could confirm the pregnancy. When I got there they assumed I was there for a new patient visit and not to confirm that I was pregnant. I had to wait for another appointment. It really just got out of hand from there. I was never left voicemails confirming my appointments. They would give out two cards when you had an ultrasound and a check up rather than one appointment card with the earliest time. I showed up 15 minutes late and had to cancel an appointment, but usually waited 15 minutes to a half hour PAST MY APPOINTMENT TIME any time I was on time. The ultrasound tech asked if a student could perform my ultrasound and it was for down syndrome screening and it came back a false positive because the student couldnt get the right pictures. They sent my pictures to another Dr. who confirmed that they had gotten the right pictures, but looked at the pictures toward the end of them when in reality they had gotten them in the beginning. I was terrified and lost for days not knowing what the results were when it was their mistake. The Dr. who delivered my son was extremely impersonal. Then, when I went back for me 6 week check up I left without blood work to check for diabetes since I had GD and needed to get my blood checked after I had the baby. Inefficient and impersonal all around.
Go anywhere but here. 8 months ago they told me I was a month and a half off on my due date EVEN giving the my last period date. Then proceeded to send me for blood work where she then told me I wasnt pregnant and if I was it was tubular WITHOUT sending me for.an ultrasound. She then sent me for an ultrasound where they confirmed I was pregnant, everything was healthy normal and fine, and then the doctors called to apologize about the mistake. They also did an internal exam and said I was not 2 months early than my due date. Really? They also tried telling me I needed to go for a D&C and that it would kill me if I continued with the pregnancy without even ordering an ultrasound. Needless to say I could have terminated a perfectly good pregnancy if I didnt stay on top of them and demand an ultrasound. I found another doctors office which is amazing, and they had mentioned they have heard of similar situations where this had happened and a perfectly healthy pregnancy was almost terminated. Not needed stress, and unprofessional staff. The older nurse was the one who was completely off with the information, which the doctor confirmed at first and then changed the story after the results came back. Go any place but here, not to mention when I was there it was NOT clean.
Find any other doctor. During my medical emergency they did not follow up with me, shuffled me through every doctor they had so no one really knew my chart once I got there for follow up appointments. They had the dates incorrect on when I needed my blood work done, just completely unorganized (not something you want when you are in and out of the hospital). The receptionists are rude and unfriendly This is a convenient location and cosmetically appealing facility. But I recommend driving further to get adequate care.
Not sure if Dr Rosann Lana is related to Dr Steven Lana of Delaware Peds, but if so-sad to say-she grossly fails to live up to standards. I used to see Ilene Alt at this facility, who was wonderful, was my NP during pregnancy w my daughter 25 yrs ago. My daughter started seeing Ilene when she was 16. Ilene has since retired. A few yrs ago my daughter started trying to get pregnant after her marriage & last yr went to a specialist-luck prevailed! She came back to Buffalo OBGYN for her very 1st prenatal apptmt this wk. Dr Lana gave her the worst experience any newly pregnant momma should ever fear to have. 1st of all, she never even asked how she was feeling, never congratulated her, never measured her (at 12 wks) never even actually spoke of the pregnancy. Instead, she grilled ME about my experience during my pregnancy w my daughter, of which I had pre-eclampsia, and a previous miscarriage at 4 months. She was for some reason fixated on insisting I tell her if I was diagnosed w pre-eclampsia at 32 weeks, 33 weeks, or 34 wks.. we are talking 25 yrs ago.After she got her info, she had the nerve to ask, with an attitude of already being put out- if “we” had “any more” questions..of which we had not even asked a single one! She then had the nerve of attempting to guilt my daughter into getting a flu shot, annual exam, and tdap booster, which weren’t anywhere near due, under the guise that most parents don’t immunize their babies do she should pre-empt. I can respect a concern for that, but neither of us felt it was her actual concern, at all. In fact, my daughter plans to breastfeed and Immunize..Most doctors would respect their patients’ intelligence enough to be give them the opportunity to ponder new and presumptive information, not be pressured to make a decision on the spot at 12 wks pregnant. I mean-are they In sales, or medicine?? Not sure why it was so important to her to make sure she billed for an annual exam that day esp since my daughter had been seeing a specialist for exams on an almost wkly basis for the past yr, has had the same partner for the past 5 yrs and is not a new patient to the practice. In short, it was a huge embarrassment, esp since I had been a patient of Ilene’s for yrs (clearly 24) and assumed this would be an uplifting apptmt, but instead my daughters very 1st prenatal was not only a stressful and off-putting experience, but also,.dr Lana had (and this is tough to change) a horrible bedside manner. She clearly only cared about her billing for the annual, since she asked nothing about the baby, but rather was focused on pressuring costly tests, which also included a down’s test, (really? My daughter works with special needs children, which she may have known if she took a moment to converse w her). Finally, and perhaps most importantly, she put forth absolutely no enthusiasm for the new life growing in my daughter, that she was thrilled to finally have. Insult to injury, my daughter will never forget when she saw Dr Lana last yr, who aggressively stated to her “the good news” that she “was not pregnant” (when she was actually trying to conceive) Now, again, this wk-no congratulations for 2 yrs of trying to get pregnant, no acknowledgement what-so-ever, but rather, instead-distaste. At the end, she tried to prove her point on why it was important to get additional tests & shots, though not due or required, when she truly had no idea of when a baby’s 1st immunizations were actually due (apparently not a mom herself) Listen, if you were highly paid to take care of moms & babies, would you act like this? I’m paid well for what I do, and like a doctor, I’m bound by law to uphold standards. My standards are treat others better than myself. Wouldn’t you expect the same? Please-go elsewhere..we definitely are. Out of the 4 docs-the odds of getting A good dr when needed are way too low..would you pay thousands of dollars for a 50/50 chance you get a good doc when you need?-I PAY for the GOOD DOC ONLY. You have choices too.
Doctors are generally good, although they did not make it to all of my deliveries. Ultrasound tech messed up our testing and forced us to go for specialized testing which increased miscarriage risk coupled with greater expense. Refused to repeat initial test to check for erroneous results.Billing Dept was rude and acts as if they are above the poor peasants. Pressure you to pay bill 100% upfront and send you to debt collection if you are late on payment, even within same month.If youre a man, avoid going if possible as employees will treat you as if you dont belong.
Wife delivered a beautiful healthy, happy baby a week early due to our little guy being a touch underweight. When it was time to go to the hospital they were right there and delivered him perfectly. Follow up care and circumcision were done and we couldnt be happier. Any time throughout our pregnancy when we had questions we were called back immediately and reassured that all was well. Would highly recommend this in gym. Great doctors, great staff.
Dr. Emmekunla Nylander is wonderful! Cares about you, makes you feel comfortable during your examination. When I go to see her I feel as though I am visiting a true old friend. Any procedure she has done has been vitually painless. She delivered my son via an emergency c section. During the surgery (I was fully awake) she totally calmed me (I was VERY upset and scared, baby was over 1 month early, breach). She made me laugh and I felt as though she was my primary OBGYN for years. My scaring was minimal, her followup care was outstanding, she wasnt my OBGYN at the time but I switched to her shortly after. Honestly, I just LOVE, LOVE, LOVE her. I have NEVER waited longer than 5 minutes for an appointment. She talks to you one-on-one BEFORE she examines you so you can expess any concerrns or issues you might have. BEST OBGYN Ive seen and Ive been to MANY as I have so MANY issues (RA, thyroid, fibrocystic breast, Endometriosis, tipped uterus, infertility issues, fibroids, list just goes on and on). She sincerely and authentically CARES for YOU, and will go out of her way to help you with ANY and I mean ANY health concerns you may have.
I have had more negative experiences than positive through my years at Buffalo OBGYN. I should have switched doctors much sooner. Dr. Lana is particularly short and dismissive with patients. Failed to do a test that is more work for her, but that the nurse practitioners would do, and have done for me. The nurse practitioners are much better, but take a while to warm up. Tina has done good work for me. But overall, if you want your doctor to listen to you and dedicate more than 30 seconds to you, go somewhere else.
Do yourself a favor & avoid this place. Staff is insensitive & non professional. I had a miscarriage & the tech was very insensitive when she told me I had lost my baby. She also did an external sonogram just to make money when she only needed to do internal. The doctor had us waiting 45 minutes & when she came she talked about it like our baby was just a thing. I went for a follow up & they had me waiting for more than an hour. Nobody there is sensitive to your needs & seems like everybody is just working for money.
Worst doctor Ive ever been to. Receptionists are rude, and dont give important necessary information. You can tell they are very unorganized and dont care. They didnt bother to tell me i needed to be fasting for bloodwork, sent my lab script to the wrong place, and forgot to send my prescription to my pharmacy. Very unprofessional. Definitley the last place you want to go for constant prenatal care. They mess something up every time. As if the stress of an upcoming baby isnt enough. They just dont care about you on a personal level at all. Carefully choose elsewhere.
Some of the staff is very sweet and friendly but overall my experience was not the best. Some of the Doctors are very insensitive and rude when it comes down to tell you about your health. Had my prenatal apps here and delivered with them and that wasnt to good. No the paperwork they gave me. it said they delivered at others hospitals but come to find out they only delivered at Sisters. The didnt tell me that until close to the end. The facility is very clean though.
I have been a patient here for almost 4 years. In that time I feel that I can leave a fair comment . 1. The first GYN I every had here was very judging and me feel extremely un comfortable. I wanna to give this place another chance so I went to another lady. 2. She was and still is pretty good . But there is just a few things. The last time I came for my annual visit she was double booked so she would she one patient and then leave the room and see another and then come back to me and completely forget what we were talking about. 3. The wait time can be very long just to get back there then you wait even more once your on the room . 4. I recently got blood work done like a lot of it . Everything came back as normal but instead of calling me telling me this over the phone they said I needed to come in . After a high anxiety day I got there paid my co pay to find out everything is perfectly fine. My I also point out that my blood pressure was extremely high and it was never re taken their was not even spoke of. Overall the place is beautiful in the inside the staff is ok overall and its located in a great place .
Sadly to say these place is terrible I’ve been going here since I was 16, I’m 22 now... I loved dr nylander she is amazing very book but very much on top of everything... now as for the others staff since I was young was beyond rude. They put me on birth to stop my period cause I used to vomit and get fevers, I found out it was cancers in my family... the other dr told me no such thing when I got off the pill I went 2-3 years with out my period it was a Chance I wouldn’t have children. I’ve been with the same man an accused me with out checking me that I’ve had stds, Never have I even after they saw negative they still claimed it. When I finally got pregnant with my fiancé. I end having miscarriage losing my child. I still had remains of my child in me month after for some reason. This other doctor told me flat out that well since you already lost your child might as well go through abortion process to get the rest out I understand stood but that was beyond rude. I stop going after that. If you wanna go there definitely recommend dr nylander hands down but there no point in anyone else
Amazing experience! I am Canadian and drive from the other side of Toronto to go to this clinic. I went to the hospital last July with awful pain, thinking my appendix was about to burst. It turns out I had PCOS and went to an OBGYN that the hospital recommended. I was 27 at the time and the man told me he would put me into early menopause and I would not have children. Waiting for another OBGYN in Canada was going to take months. I called Buffalo OBGYN and I had an appointment the next week. I was fully examined and put on Metformin and only had to go back 2 times. Not even a year later, my husband and I are about to be parents! I am so glad I went with my gut and got a second opinion. The staff could not have been nicer and they did everything they could to make the entire process quick and painless for me! Thank you so much!! If you think they have long wait times, come to Canada, healthcare is free but I wait an average of 2.5 hours EVERY time I go to my OB for pregnancy visits. I cannot recommend Buffalo OBGYN enough! Thank you!!!!
I went in for severe pain in my side. I had a deficiency which caused confusion and minor memory loss at the time. I brought a male friend with me, I sighn off for him to be present. The nurse was passive aggressive, to nasty towards him. I told her I was not interested in birth control and came only to investigate my pain. She was insensitive towards my relationship with him after I said we werent married, she then said she was pro life after unquireing my view on it, and later she told me she was a Catholic/Christian, which explained her aggressive agenda to push both control on me. During the exam they left my male friend in the lobby, never brought him back in. I had a mental breakdown down during it, she then gave me numbers for free counseling at various churchs. I had the same exact exam a year before, so I did not need another and it was not what I came there for. I was so confused I was not aware that I evidently agreed to it. I went in again later for a ultrasound which proved inconclusive. She then again said birth control is wonderful and will fix all my problems. I insisted I did NOT want birth control. She ignored me, She then got the pills and begun sitting them out, stateing that the only way to test for endometriosis was to be in birth control for 5 MONTHS and see if I felt better. Googleing will show you that is not the case, and hormone therapy only masks the symptoms. In my confused state I blurted out I had chest pain and couldnt take them. She was displeased by this, and basically said she couldnt do anything for me. About half a year later I get a call asking if I will be comeing for another sonogram on my ovary, to check on the cyst. I did not go back. I dont know about the other staff, but this one experience with this person made me feel used and furious. the desk staff were great, the other nurse was great, but this nurse needs to keep her faith seperate from her work, and is grossly obstinate and borderline tried to bully me into birthcontrol. Also, turns out she wasnt the staff I was supposed to see. my doctor had requested someone else. have a deep distrust for these type of doctors now.
The ultrasound tech left buises all over my belly every time because she was so aggressive. During my last month of pregnancy they would check the babys heartbeat, and then leave me on the table covered in ultrasound jelly with the footrest up the dr would say see you next week and left me stuck laying there to try and get up, which is not easy at 35+ weeks pregnant. There is a very serious lack of communication there that resulted in an awful birth experience for me and having to be induced two separate times. I wanted to switch to a new office but I was too far along before I realized its not normal to be treated this way. I will not be returning here for any future pregnancies.
Overall the doctors and nurses are friendly but the wait time is extremely long. i was seen by a nurse 25 minuets after my original appointment time, and then once she left i waited about 20 minuets for the doctor. My appointment was at 3 and i didnt leave until 350, The only thing i needed done was to have my blood pressure taken
Ive been going to this office for years and I have never been more happy about finding a new OBGYN. The doctors here have never once been warm or inviting, their more like sterile and snotty. There NPs are ok and the office staff is forever changing and rude. I guess I stayed because I dont like change but I couldnt bare going to one more appointment at this office.
This is a money making company, they schedule as many patients as they can, they dont listen to what you say, and they try very hard to shuffle patients in and out as quickly as possible. I was actually kicked out of being a patient from one Dr there who could care less about me. She took tests told me everything was healthy and when I didnt promptly come back when she wanted to run more tests on my healthy body she kicked me out. They than proceeded to harass me for $5 when I knew I did not owe them any money. Finally after months I gave in and paid the $5. Lucky for me they were nice enough to send back the $5 informing me that I didnt owe them any money. I am grateful to be done with those doctors and I will never take that treatment from a professional again.
NOT LGBTQ friendly, staff was repeatedly rude and condescending. I had been with them a few years just for routine check ups and I got a call for something being abnormal on a test so I made an appointment to discuss what I should do. When I came in my gyno asked me what are you doing here? After I told her why she responded with everything on your tests was normal and asked me to leave AFTER I ALREADY PAID MY COPAY. They offered no refund nor did they apologize. Do not go here, they WILL waste your time.
Ive been a patient of Buffalo OBGYN for years now and I have never had a negative expierence. Whenever I am having an issue they fit me in the schedule to come into the office within 2 days. The staff is very friendly and they are very responsive to their patient online portal. Highly recommend.
Buffalo OBGYN is fantastic! I switched to them in 2013 because my former OBGYN womens group in East Amherst was very unprofessional and uncaring during a very sensitive time. Additionally the previous OBGYNs wait times were insanely long so after 20 years I made the change to Buffalo OBGYN and I am so thankful I did. Wait times are short and the entire staff, including doctors, are just wonderful. They delivered my son in September 2015 and I never intend to leave this practice. I have even referred some friends who are also glad they made the change.
I dont know whether or not my experience was unique, but I cannot confidently state that this was the best gynecological visit Ive had... as a matter of fact I cant even say it was a normal experience. I came in for annual exam and STD testing. I did not receive results of my STD exam yet and my visit was in December. I called in for it and was told that the doctor wrote a script for me to get blood testing- which i would have to take somewhere else. I advised the receptionist that i did not receive said script and was informed that it would be sent in mail-still havent received. I came in for birth control appt-iud- and finally obtained this scripy to obtain blood testing. All in all i would not recommend this place for a woman who is not familiar with a routine gynecologist visit. This was everything but thorough.
Very happy with my experience. I was seen on time and given a lot of attention. They are very good at follow up and keep me on track for my mammograms as well. I would recommend Buffalo OBGYN to friends and family!
I have seen Dr Nylander since this group took over for Dr Reyes. The office is clean, comfortable and inviting. Dr Nylander is always very responsive and caring. Never had any issues here.
Dr Nylander is by far the WORST medical professional I have ever experienced. Because of her horrific bedside manner and uncaring disposition towards me, I am now left with PERMANENT damage which includes a nerve stimulator implant I need to have for the rest of my life. I have been suffering for years at the hands of this woman, and I highly recommend you DO NOT GO TO THIS FACILITY.
VERY VERY UNPROFESSIONAL! From the receptionist to all the doctors! They do not care about their patients! They have ZERO compassion for sick mothers, ZERO assistance with listening to the patients needs. ZERO assistance with submitting documents in a timely manner! DO NOT RECOMMEND!
I left in tears. Christina Galbraith is the most uncomforting woman to see. Im a survivor of sexual abuse, meaning usually when I go they take things slow and make me feel extra comfortable. She did not. She told me I smelled of smoke, talked to me like I am unintelligent, and when I asked questions she rudely answered me, or ignored them all together. I hope no one else goes through what I had to and thats why Im leaving this review.
If I could give negative stars I would. Rude receptionist scheduled me for the wrong time then said I was late and made me wait for an hour for an open room even though the waiting room was empty when I arrived. Dont come here. Looks nice inside but they care more about the decor than the patients they are seeing.
I was not a fan. The doctor was OK, but the nurse practitioner was not sensitive. She actually told me something shed done to me didnt hurt when I told her I was in pain. Go somewhere else.
Dont be surprised if they fail to tell you important things about your health. They were also disrespectful when it comes to sensitive subjects. I will be going to a new OB/GYN.
Been going here a year now, literally every time I have a problem or call to speak to nurse or nurse practitioner theyre supposed to return my call they never do. Appointments are always rushed when I do go in, and it seems like theyre not really listening to complaints. Not a fan of this place at all.
Hate it here! Doctors are so impersonal. Rude staff. No bedside manner.
Wonderful practice, every obgyn there its great. Ive only had nice experiences there, and I would highly recommend to anyone.
Dr Williams is great. Very gentle. There are other doctors I didn’t like as much but I guess they need something for everybody.
Never have any issues. Nice and polite and my Dr knows me without having to look at my chart.
The worst experience Ive ever had with any doctors office. They do not care about anything other than making money.
Very insensitive to a womans needs. Youd think tgeyth get it because tget are woman. But do not. My story is a long. But go elsewhere. I will be leaving
All impatient and highly inexperienced doctors. Dont waste your time here, ull regret it.
Nice facility but appointments are very rushed and communication is lacking. Seems like they want to get you out of the office as soon as possible.
Ive never had a problem. Clean, thorough, professional and friendly
Very attentive doctors. Quickly dealt with an emergency visit.
Very nice people. I would definitely recommend this this place
Excellent! Clean professional and great doctors
Long wait times, unprofessional staff. Always rushing u in & out
Professional, Confidential, Communication
Total reviews rating 2.7
85 Reviews for Buffalo OBGYN 2023:
Review №1
2022-08-19Deleted my old review to make an updated one. When I first came in maybe 3-4 years ago I had horrible, abnormal periods and pain. The nurse practitioner Christina took my concerns seriously. I was able to get appointments for sonograms and follow ups with her pretty quickly. My problem has long been solved with her assistance. My most recent annual visit went well to, and she assisted with minimizing the discomfort as much as possible. The only thing I didnt like was that I noticed the rooms do not seem to be sound proof for some reason. While waiting in a backroom for my own exam to start, I could hear staff talking with and congratulating an expecting patient and her bf/husband in another room down the hall during their appointment. I wasnt bothered personally, but I imagine some other patients that are struggling with health or fertility could be. Was also slightly saddened to hear that Christina will retire soon. Definitely happy for her achievement, just a bummer when you have to kind of start over with someone new. I suppose I will update this in a year or so after I see the new person I get assigned to.
Review №2
2022-03-12Like many others on the reviews I felt like a number. The doctor did not listen to my concerns or offer any suggestions. She was in and out in 5 mins. If youre going for quick service, in and out, than that is what you will get. Unfortunately, I specifically made an appointment to discuss my options for a very normal aging woman concern; instead I was just swabbed and sent out the door and left with a bill, no words of advice, no explanations. I will be driving to my former OB that is over 2 hrs away and out of network instead of coming back here.
Review №3
2022-05-05As someone with a complicated medical history, I followed Dr Cloud to this office. She is a wonderful doctor and I would recommend her to anyone. Ive met a few of the other doctors as well. Ive never waited a ridiculous amount of time for a prenatal appointment.
Review №4
2022-06-30Dont bother going here. This place was the worst experience Ive had at an OBGYN. The practitioner that did my exam barely said anything to me and was rushed and aggressive which was extremely uncomfortable and upsetting. It made me feel horrible the whole way home in the car and still to this day. When I was discussing my family history I was talked down to and made to feel like I didnt know what I was talking about. I will never in a million years go back to this place. Judging from the comments Im not the only person who feels this way. As a womens health practice, you should be focused on making us feel comfortable and respected which clearly isnt the case.
Review №5
2022-08-30I needed some paperwork filled out for maternity leave, receptionist told me it would be an hour wait and $5 cash... I was confused since there was no “fee” for the same form with my last baby…I didn’t have cash(receptionist would not accept a card).I ran to the bank with my infant in tow and returned for my form.She definitely pocketed that money as she went back to get the form 🙄The Dr.s also do not listen and are pushy with anything they can bill insurance for. They knew i wanted a natural birth and insisted all sorts of interventions!They also performed a cervical sweep without my consent.I’m giving 1star because the ultrasound techs were lovely, the rest of the staff is questionable.
Review №6
2022-05-09I followed this practice when they once worked out of Southgate Plaza. I absolutely loved this practice as they delivered both of my children. Over the years I would say the past 5-6 years the quality and compassion has plummeted! Your concerns aren’t heard nor addressed! It’s a blessing to be changing gynecologist! Sad that I’ve been with these doctors for over 13 years and it has come to this!
Review №7
2022-05-12This place of business all they care about is the money. They have billing specialist that does not know how to bill insurance companys. Spoke three times to the billing department let them know what they needed to do to get a bill paid and now they sent my $250 dollar bill to collections. Every other bill (appointment fees/ C-section) all paid for on time by my insurance with now issues, how does this bill get rejected so many times?When I called my insurance I was told they billed it under the wrong name!! I have been seeing them for OVER ten years never once not paid a bill, always made sure I made the payments but because they neglected to bill it correctly I am at fault and now have to find a new provider. STAY AWAY FROM THIS PLACE, they do not care about you just that your a number and to pay them money.
Review №8
2022-05-06Years ago, I saw a review here from someone warning if you are a Black woman, do not go here. I didnt listen and now wish I had. I absolutely agree with that. NO woman should ever go here. I cannot even put into words how terrible this place is. The year or so I was under their care was the most horrible, negligent experience I have ever had with any doctor. I was treated by them for over a year for an issue that, once I saw another doctor, was treated properly in ONE VISIT. I suffered and spent money needlessly for over a year with Buffalo OB/GYN, who had me coming in over and over and over for expensive and completely unnecessary treatments and meds. I will never forget the look of confusion and disgust on my new doctors face when I told her of all of the time, money, and energy I had wasted with Buffalo OBGYN. That aside, I have never witnessed more cold, distant, apathetic staff and medical professionals. Absolutely horrendous bedside manner. I would not recommend this OBGYN to ANYONE.
Review №9
2022-06-27Dr. Nylander is wonderful and is very dedicated to womens health. She respected me and my needs and I am forever grateful! I tried 3 different obgyns who refused to treat my endometriosis beyond birth control and either laughed when I said I have no interest in having children or read the bible to me. The result was I did not seek healthcare for five years until this clinic opened.
Review №10
2022-08-15They are out of network for my new insurance. I called stating I’d like to stay with them regardless of out of pocket price. They were incredibly rude on the phone and stated it’d be best if I found a new provider. They make you feel like you’re inconveniencing them!