Buffalos Best Roofing Company LLC in Buffalo
Site: https://www.buffalosbestroofing....
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:Closed
- Sunday:Closed
Their office was open on a saturday, they took my information, they showed up for the assessment when they said they would (rather than showing up and assessing the job some other time when i might not have been there), they were able to start a mere six days later, and they got it done hours ahead of schedule. materials were top quality brand. labor was skilled. their price was (i dont say this often) BY FAR the lowest of anyone who bid on the job. i have every reason to recommend them to others.
Buffalos best is doing work to my neighbors porch, when I went to pull out of my drive way I had to ask them to move there material from my driveway so I can leave. No biggie as a fellow contractor. They also had material all over my lawn. No problem. I come home, they are gone and there are nails all over my driveway. Im not even a roofer and I own a magnetic nail sweeper. The company I hired (hometek) for a complete tare off in the winter didnt leave a nail on my or my neighbors property. I guess since its was a Friday afternoon they get a pass. Updated 7/14 I found 7 more nails in my lawn.
Dan Troy:After getting seven contractor estimates we were fortunate to have Buffalo’s Best representative Joe White meet with us.His knowledge of the particulars of the roofing job to be done and his quote were far and away better than any competitor.Our contact with Michelle and owner Roy was always polite, friendly, and professional.The work crew led by Zach and Keith demonstrated competence and a solid work ethic.It goes without saying that we highly recommend Buffalo’s Best.
We had a roof tear off and replacement completed as well as a few downspouts replaced. The crew showed up before 7am and stayed until almost 9pm on a Friday to make sure the job was done since rain was forecasted the next day. The crew was professional and did great work. The following Monday a separate crew came out to complete the downspouts and finished the work without any issues. The entire construction processes was overseen by a project manager that was the POC for any issues or questions. The entire team (Sales, Construction, PM, Office Staff) was professional, courteous, and easy to work with. It only took a couple of weeks from start to finish for the entire process.The only hiccup we had was our date was pushed two days because jobs before ours were delayed due to weather, and we were not notified of the date change. It took a couple of calls to the office to find out that our job had been rescheduled and that normally they notify customers but for some reason we were not called. This was surprising since their communication had been spot on up until that point and much better than most contractors Ive worked with in the past.
On June 28, 2022 Buffalos Best 4 men did a tear-off of my 20 year old roof on my manufactured double wide home and reroofed it with 100% coverage with ice shield underneath architectural shingles. My 2 old skylights were replaced with Velux glass ones. My shed was reroofed to match the house. The crew really hustled and their supervisor was frequently here to help. Cleanup was very thorough. The Lord gave us a perfect day as I watched them. I am totally pleased.
We had Buffalos best roof our house. Best price came 3 weeks earlier than anticipated which was great! The work crew was great! I have a very nervous dog which they all befriended. Took the time to pet him and let him sniff them! Always were smiling and waving, very friendly. Awesome clean up, don’t think my driveway has been that clean In a long time! Definitely would recommend them! Thanks for the great work our roof looks great!
This company sent someone right away to give me an estimate (which several others did not). The salesperson was professional, explaining thoroughly what was needed & why. The office staff were very kind & worked with me through the obstacles my insurance company was providing. The crew was professional, on time & worked a very long day to assure that the job was completed in that one day. They left my property just as they found it except for my beautiful new roof! The owner showed personal interest in making sure I was satisfied with my job. What more could anyone possibly expect from a contractor?! I am already scheduled for another job with them & will definitely call them again for any other work needed in the future. What a refreshing difference from previous experiences. Thank you!
We needed a new roof, full tear off and replace. Three companies came out and provided us estimates. Aside from offering the best value for our money, Buffalos Best was also the only company that said they could start almost immediately.The replacement of the roof took a little more than a day. A crew of three did the job. They were hard working, professional and friendly. I am not exaggerating when I say that there was never a time during the job that work wasnt being done. I was amazed with their work ethic.The roof looks fantastic, and we couldnt be happier with the result.Our gutters were installed about a week after the roof. It uncovered some rotted wood which cost us a little extra, but they did a great job showing us the damage, explaining the repair, and the charge was more than reasonable.If youre looking for the best value for your money, I dont think youll find much better than Buffalos Best. They lived up to their name on our job.
I’ve never felt more comfortable hiring a company to do my roof. It started when Eric came by the house to diagnose what was wrong with my roof and was very professional and honest. He promised the job will be done in a timely manner and he was correct. The installers Pete and Moe came out and were very professional and thorough. They explained everything step-by-step and made sure everything was done right. They were very caring about the cleanup knowing that I have kids that go outside and play. Also Kim from the office was very understanding on the phone.
Pete and Moe were excellent. The work was excellent and so was the cleanup. They were worried that my dogs especially my service dogs for would get hurt if they left anything behind and they made sure everything was picked up. I was very thankful that they thought of my dogs because a lot of people do not. This is not the first time I’ve Buffalo Best Roofing! They are my roofers now for my business. I’ve hired him two other time so this is the third time I recommend them highly
Joe came to evaluate the source of a leak in a bedroom. After, checking the roof , he was able to determine the cause and how it could be corrected. Joe was awesome and very professional. If any other roofing problem arises in the future, we certainly contact Buffalo Best Roofing.
From our first call to Buffalo’s best roofing they exceeded our expectations. Joe, our salesman was prompt, professional, courteous, and spent time to explain the process, the cost, and the time to start and complete the job. The start date was sooner than expected . The crew was on time, performed quality workmanship and left not even a nail behind.Everyone was friendly and introduced themselves.we highly recommend this company.It was a pleasure to work with such pleasant, responsive , accommodating and professional people. They were very respectful in protecting our plants and landscape.This was much appreciated.
Buffalos Best Roofing Company was recommended to me by my neighbor who owns a lot of properties and has used them many times before. I was sold on them because they both solve and prevent problems and clearly stand by their work with the longest warranty of 12 years. They did a complete roof replacement and gutters. I had my home inspector come and inspect the job and he was impressed with the quality of their work. All of the roofers were polite, professional and cleaned up my property after the job was complete. I highly recommend them.
Buffalos Best Roofing just finished a roof repair where the entire process took less than a week, inspection, quote, schedule and completion of the work. This was not an emergency. Just fantastic, you dont always see this kind of service. Joe started the ball rolling with an inspection and quote, that was fair and fast. Even though I did not like Petes hat (Jets hat) Pete and his partner Mo did a fantastic job and were more than anxious to please us. Completed with a total cleanup, you would never know they were there, This review would have been a 5 but need to wait a couple of weeks to determine that the rework was successful. Just cant say enough as to how impressed I am with this company, would definitely recommend.Mike Johnson.
I don’t often write reviews but this experience is worth sharing. I had a small piece of siding get ripped off my house in February as a result of some crazy weather we get. I got estimates from 3 companies and chose Buffalo’s Best Roofing based on their quote and their salesman, Al. He was really great in terms of explaining the process, how they operate and what the quote was all about. Once I had chosen them, I worked with Amanda to coordinate the date to get the siding replaced, which ultimately was the entire side of the home. I was pleasantly surprised by the communication level surrounding the work to be done on my house as not only did the office call to let me know when they would be out to fix my house, but the day of the job I was also notified about the time they would arrive which I didn’t expect.Once the work crew arrived at my home, they went right to work and I couldn’t be happier with how things turned out. In fact, the new siding matches the exact color of my current siding, which was put on the house in 1993. You would never know I had new siding on 25% of my home, that’s how well it matched, which helps with the curb appeal naturally.I recommend you use this company. I recognize there a lot of choices, but between the responsiveness, the level of communication, the work that was done and the final appearance of how it all looks I couldn’t be happier.
After bidding our roofing project to 5 different roofers, we hired Buffalos Best to complete the project. Joe was professional, knowledgeable and honest about what we needed and what Buffalos Best recommended and about their warranty on workmanship and quality of products.When Joe came by to sign the contract, I inquired if Buffalos Best did siding, we needed to have our trapezoid, wall to wall. ceiling to floor picture window resided because the company we originally hired turned out disasterous. Uriah came out, removed the disaster and did an awesome job siding my difficult window.Now, its time for my roof installation. Although we found additional damage under the shingles that no one expected, Zac and his crew were incredible. Everyone on the team was polite, professional and did a great job. They thoroughly cleaned up and it was obvious that they took pride in their work. Weve used them twice now and would definitely recommend them.
I had a great experience with Buffalo’s best roofing! From the lovely Danielle in the office, to Al the salesman, Roy the owner, and the team of roofers, everyone made sure I was a happy customer. My roof is beautiful and I am confident it will last a very long time thanks to the high quality materials and excellent craftsmanship. Thank you Buffalo’s Best Roofing for an outstanding job!
We were having an issue with water leaking into the back corner of our house. I called over to Buffalo Best Roofing Company and a roofer said he could drop by to look at our roof within 10 minutes. The roofer was very polite and professional and was able to quickly determine the cause of our problem and offer the best, most cost-effective course of action. THANK YOU!
We had major ice dam issues this winter that started to cause indoor leaks. Buffalos Best Roofing was the only company that could get to our house within 24 hours. Pete and Mo came out and got up on the roof and removed literally tons of ice and the leaks stopped. They were courteous and cleaned up all the ice. Thanks Buffalos Best Roofing!
I used Buffalos Best when the wind blew off parts of my roof. We ended up replacing the entire roof. They were so amazing to deal with insurance, Joe personally drove a sample shingle to my insurance appraiser. They helped guide me through the insurance maze. Overall very happy, will see after this winter how the roof holds up!
I am currently having a roof installed by Buffalos Best and will update when completed, but Roy and his team have been so impressive thus far I felt compelled to type a review. For starters my roof is by no means an easy one, in fact some other companies were scared away by its complex design as well as its size which includes flats, precision metal work, many transitions and multiple layers to tear off. The work they have done so far is excellent and the owner is a man of integrity and his employees all respect him. I worked in the construction industry for over 10 years and have never seen workers with such a high respect level for their boss. With all that being said, I will update when the roof gets completed, but so far Buffalo’s Best Roofing LLC really lives up to their name.One year follow up review: Although we had a couple issues along the way, Mr. Hamilton stood by his guys and the company completed a roof no other company (including some of the “fancy” companies with all their commercials and empty promises who only take jobs they can make a killing on) would even provide a quote for. Through all four seasons, no leaks, no issues and it looks incredible. The tear off guys were professional, clean and fast, and Danny did a fantastic job taking pride in his metal work. No job that large goes perfect, but in the end, the roof looks stunning. For being a newer company, they have some real talented guys and get the job done!
Buffalo Best Roofing is a quality friendly company. Mr. Hamilton (owner) is very reasonable and Danielle is awesome! I must say at the start of my roof replacement there were a few issues, mainly due to weather. However; when Danielle took the helm it was smooth sailing. It was difficult to install gutters on my garage but Mr. Hamilton found a way. I am very satisfied with the workmanship of Buffalo Best Roofing and strongly recommend this company. Thank you Buffalo Best Roofing.
Highly recommend their services! Hard working and very professional crew. The whole project took only 2 weeks from the day I signed the contract to my roof being installed.We had such a great experience and certainly recommend this company to anyone looking for a home improvement contractor!
I have a big double in the city . they tore off 4 old roofs , and completed the job in a timely manner. last year, 2020, was a bad year to get much of anything done on time. They were very good , and kept me informed of my status. The roofers were very accomadating, professinal, and the clean up was Quick.I had one issue up in the Attic and they sent someone over immediately and took care of it. highly recomended.
Very hard workers, did the job in a fair amount of time and the roof looks great! They also fixed and did the gutters the right way after the siders that did my house 10 years ago took short cuts! Buffalos Best fixed all that and it looks great now! Would highly recommend them to do your roof, gutters, or whatever work you need done by them!
We called on a Saturday and they came the next day to fix repairs on our roof which was causing a leak in the house. They took care of the problem within 24 hours which saved our house from causing any more damage. He went out of his way to do more work than expected. He fixed all of the gutters around the house as well as the main problem from the leak. I am very pleased with this company!! Impressive work and responsive. They came out on a Sunday when most companies wouldn’t even respond to you until a week day. They did an excellent job and would highly recommend anyone to use them for any roofing issues. 5 stars is an understatement should be more like 10!!! Thank you guys so much!! You are awesome!!
Stefanie & Danielle,My wife and I would like to thank you for the wonderful job “Buffalo’s Best Roofing Company” did at our residence. Your job was well organized, thought out well done and completed on time! Your personnel were kind, courteous and very skillful and throughout thru the entire job. We’re very happy with the products offered, and the professional manner in which all employees re-acted to the tasks at hand and completed a very large job on time, on budget and to our liking. Thank you for all your efforts and for a job well done!Paul & Dianne Wolff
Update: The owner called me after seeing this review and committed to getting things taken care of for me. The leaf guards were installed the following Monday, chimney cap put back up the following day and he sent someone over on Friday to power wash my deck. I appreciated that he tried to rectify the situation. I updated the rating to 4 stars.Pros: Pricing was the best offered for similar work.Stephanie in the office is really pleasant and helpful.The gentleman who did the gutters was professional and seems to care about quality of work.Cons: Was told by Salesperson that roof was 1 day job followed by gutter installation next day. Would be scheduled in next 2-4 weeks.Reality: Had to call at 4 week mark, crew came out a week later. Roof took 2 days. No one could tell me when gutters would be installed. Gutters were installed today (4weeks later) without leaf guards as quoted. Called office and theyre out of stock. I do not plan to ever see these installed. Any updates are obtained by calling the office. There is zero proactive communication.After roof tear off my yard was left a complete mess. Only one tarp was laid over the ac unit. Deck has soot and asphalt all over it which Ill need to clean with power washer. Entire deck and yard covered in old roofing materials, landscaping trampled. Had to call and ask why it was left this way. I was told they werent done (even though they had clearly left for the day) but 15 mins later 3 different guys showed up to clean it. Crew never came back. They also left their garbage in my yard-coffee cups, cigarello wrappers etc.Gutter guy came to measure, cut and leave materials in my yard. No advance notice, just a guy who let himself into the fenced backyard who I found walking around.Called office to ask that they not send gutter installation on Monday as sewer was being replaced. Gutter installation guy showed up on Monday but politely understood and came back today.Chimney cap came flying off a week ago. Called and asked if someone could come put that back on. Cant seem to get any commitment as to when that can happen.Overall impressions:the price value is not worth the amount of cleanup, phone calls and aggravation of having used this company. There is clearly an oversite problem or I just ended up with the only situation where this occured. No one followed up after any of these incidents. Incredibly frustrating situation overall and I would never recommend.
This company is the best roofing company in western New York!!! Can’t believe the effectiveness and quality of the job that they performed. They really out did there selves. They repaired a job that was done wrong by a former roofing company and my roof is a whole brand new roof!! I can’t believe how great this company is! They come out with short notice and do an excellent job. Great quality, responds right away, and comes out right away. What more could you ask for!!!!!
I want to thank Buffalos Best Roofing and especially Joe for the wonderful service I received today. A piece of my siding blew off from the high winds on New Years night. I called around to get estimates, and was disappointed with the estimates I received from other businesses. Buffalos Best called this morning, sent Joe out a half hour later, and we negotiated a very fair price. Less than a hour later my house was back to the way it was before the storm. I highly recommend these guys. Thanks Again!
A few shingles blew off of my roof - and I did not realize until I noticed a leak in my family room following some rain earlier in the evening. I called around to a few places - Mitchell from Buffalos best came out - gave me an estimate and fixed my room all in the same day. Rain is in the forecast, he was aware of that and got the job done for a great price. I would recommend Buffalos best to anyone!!
Hired buffalos best to replace my roof in Cheektowaga.. They did a great job, cleaned up everything, and did it in a timely matter. The tear off alone was extremely labor intensive in it of its self. They have crew members constantly on the ground, raking, sweeping and cleaning up debris through the entire process. Their price was reasonable for the amount of work they did and the quality of craftsmanship they displayed. My husband and I are very satisfied with our choice of Buffalo Best.. If you need work done to your home or business highly recommend you call Buffalos Best Roofing. With free estimates you have nothing to lose. I will DEFINITELY use them again. Thank you for all your hard work.
Hired Buffalos Best Roofing to replace the roof on my north buffalo home. Let me start with the crew. Courteous, personable, knowledgeable and professional. Not a curse word was uttered by any of them through out the entire job. Which I found refreshing. In speaking with them and watching them work, I was confident I hired the right company for the job. The tare off alone was extremely labor intensive in it of its self. They were resolute in their course of action with an unwavering determination to complete the task at hand. They worked a long arduous day and maintained their decorum and work ethic the entire time. The odd quirks my roof has presented multiple challenges which they over came with workmanship that far exceeded my expectations. Roy the owner of the company, showed up several times through out the process to make sure everything was satisfactory. He was also very personable and professional. He respects his workers and they, in turn, resect him. A good chemistry through out. Brandon, the job foreman invited me up to the roof on a couple occasions to show me not only the progress but also to show me some of the things they did and explained why they did it. As the customer I found this very comforting and reassuring. Their attention to detail was impeccable. They are also very meticulous about clean up. They have crew members constantly on the ground, raking, sweeping and cleaning up debris through the entire process. Their price was reasonable for the amount of work they did and the quality of craftsmanship they displayed. My wife and I are very satisfied with our choice of contractor. If you need work done to your home or business I highly recommend you call Buffalos Best Roofing. With free estimates you have nothing to lose.
I highly recomend Buffalos Best. They treated me like I was high priority even durring their busy season. I called another roofing company to help me and they said they couldnt make it to my house till July 9th. Joe White with Buffalos Best came the next day at 7:15 am like scheduled. He was honest, professional and didnt try to sell me a roof. He also found the source of my problem. You bet I will call Buffalos Best when its time to order a new roof. Thanks again Joe!
I had only a small job that took 3 hours to complete. The quality of the work is good, but the scheduling took forever (3-4 months). I had to call to make sure they still had my paperwork and it seems that I was lost in their system. This was caused by an employee leaving on short notice whom I signed a contract with. I was lucky enough that they had the paperwork I had signed and I made sure to pay the down payment to the office.
My experience with Joe was amazing. I contacted the company & had an estimate in hand within 48 hours to submit to my insurance company. Joe was knowledgeable, compassionate, and patient through the entire process & although the situation with my roof was dire, he helped make an impossible situation bearable.
While Im sure my neighbors receieved a fantastic estimate and job from these guys, I however did not. My husband was rudely awakened to pounding on Our house, after just falling asleep from working overnight. Not sure if the company is required to notify neighbors of up coming work or if its the neighbors but either way not cool.Even with a dumpster out front my house, I still had to pick up at least 10 visible nails on my sidewalk, unknown what may lay in my grass. But then I find shingle wrap after shingle wrap after single wrap, plus a tarp of sorts in my back yard. Along with chunks of wood pieces laying in my gardens.By all means hire who you want but be sure surrounding homes are handled with care as well.
Please save your time and money and do not go with this company. They are unresponsive, their crew members are rude and messy, and they tried charging us for extra work we did not sign off on, also extra work due to a mistake their crew made. This has been one of the worst customer experiences I have ever dealt with.
Total reviews rating 4.7
96 Reviews for Buffalos Best Roofing Company LLC 2023:
Review №1
2022-05-29I needed a roof replacement this summer so i had a few roofing companies come out to my house and give me an estimate.Joe from Buffalos Best was very professional and experienced.He was honest, respectful and up front with me about my project. Joe also explained me my options.From the start of my roofing project with complete tear off and some plywood replacement the crew was exceptional. They scheduled my roofing project for my convenience, protected my garden from damage to the best of their ability. Tim gave me an updates throughout the day on a progress.They finished my roof in one day and when i came home from work, i was amazed how clean my yard was! Not single piece of debris or nails.They really live up to their name - Buffalos Best! I highly recommend Buffalos Best Roofing company for for these who need their roof project done. I can not stop looking at my new roof. It looks amazing. Thank you.
Review №2
2022-06-27Buffalo’s Best Roofing did an AMAZING job! We had a complete tear off and replacement done which they completed in one day. The workers were pleasant, friendly and professional. The job site was left clean and tidy. Great job! I am very pleased with the service that was provided by all involved. The entire crew was very thorough with the job from start to finish. TWO THUMBS UP! I would highly recommend them.
Review №3
2022-04-29Joe, Domenic and the team were absolutely fantastic! They offered competitive pricing and got my whole roof done within ONE DAY!!!! We had gone through our insurance to get the roof repair and Buffalos Best came out very promptly, offered a very competitive quote, answered my claims adjusters questions and were quick to come out and make the repairs. We ended up having to pay a bit out of pocket for the difference to get the whole roof replaced, but they by far offered the best pricing to replace my entire roof! Throughout the work day, Domenic communicated well and constantly checked in to see how everything was going. If you need a roofing contractor, whether its to repair your roof or tear off and replace the entire thing, this is the company to hire!!!
Review №4
2022-05-22I wholeheartedly recommend Buffalo’s Best Roofing. Recently they replaced my roof and gutters. I worked very close with Dominic from Buffalo’s Best and he reviewed every detail of the job and answered all of my questions and concerns. The crew on site was polite and courteous and did impeccable work. I was very pleased with how throughout the clean-up job was. I highly recommend Buffalo’s Best and will not hesitate to recommend and use them in the future.
Review №5
2022-06-24They were on time, worked all day, cleaned up very good, came the next morning and finished the job and it looks really nice and neat, everything I asked them to do they did and came back to me to check and see if I was OK with what they did, I was surprised at how efficient they were, I am very happy with the job well done!!
Review №6
2022-01-21John and his team were excellent! Buffalo’s Best Roofing came out and gave an assessment of our roof issue and made some recommendations. We decided to have them remove the old roof and install a new one. They communicated with us every step of the process and the new roof looks and works great! We had some delays due to weather since this was being installed in the winter and they reached out and contacted us each time. This is not always the case with other construction companies we have used. John and his crew even added some custom flashing around the roof section of my son’s room where we have been having issues with water pooling off the roof at no charge. They also cleaned up the work site very well and were professional during the process. I would highly recommend them for anyone looking for roof repair/installation.
Review №7
2022-03-24After heavy winds, half the siding came off the side of my house. Someone referred us to Buffalos Best Roofing Company, which I am glad they did. Everyone I spoke and dealt with was extremely professional. Uriah was able to match the new siding perfectly to the rest of my house. Michelle in the office worked with our insurance company directly when I asked. Fast incredible work, from start to finish - great clean up job too! I highly recommend Buffalos Best Roofing Company.
Review №8
2022-02-08I had a very good experience with Buffalos Best Roofing. I was very happy with the workmanship and their price.If you are looking to have work done on your home:1) I suggest you would be making a mistake by not getting a quote from this company.2)My experience is that you would be making a second mistake by not contracting them to do the work!
Review №9
2022-02-01I had called to set up an estimate for siding and also a home addition. The woman on the phone said they dont do renovations or additions, even though their website says different. Joe came out to do an estimate, we had about a 3 minute conversation, he said he had to do measurements. Then he just left without saying anything else. I had to call him to ask what the next steps were, and he said he would drop off the estimate in a couple days. That was about 3 weeks ago, still dont have an estimate. He seemed like he was annoyed because I wanted an estimate for new siding but there wasnt anything wrong with our current siding. I also asked about windows as we want to update the older windows, he said they do a few, not the whole house. Again, there website says windows but you only do a few? I understand your a roofing company but dont advertise things you dont do or dont want to do. The estimate process wasnt professional at all. We hadnt called any other companies yet and werent sure how it works. He didnt explain anything at all and just left. Wont be doing business with them.
Review №10
2022-06-14Hands down Buffalos Best!! They were on time efficient and super fast. I had a complete tear off, repair and full roof replace. They got me on the schedule in less than a week. The entire job was completed in one day. They are PROFESSIONALS!!Highly recommend and will do business with them again.