Bugs Bee Gone Pest Control in Syracuse
Site: http://bugsbeegone.biz/
- Monday:8:30AM–5:30PM
- Tuesday:8:30AM–5:30PM
- Wednesday:8:30AM–5:30PM
- Thursday:8:30AM–5:30PM
- Friday:8:30AM–5:30PM
- Saturday:Closed
- Sunday:Closed
I live in a older home and get mice during the winter. If you’re considering the big name places like Orkin or Terminix don’t. They quoted me $500 for rodent prevention which isn’t even guaranteed. So glad I called these guys, the employee was very honest and personable. He took the time to explain the situation and how the company doesn’t just “milk” customers for money. I don’t think I’ll have to worry about pest again but I would totally recommend these services. Save your money! Go local!
We have a terrible bee and stink bug problem in the area that we live and had called a different exterminator to handle the problem which they did not. We ended up with bees in our house and stink bugs as well. We then called Bugs Bee Gone and we haven’t had a single problem with bees since and have cut down our stink bugs by more than half! Usually I’ve seen some in our house by now and I haven’t seen a single one. Mike is awesome and gets the job done. He goes out of his way to make sure we get the service requested and never disappoints. We recommend Bugs Bee Gone to everyone we know. They are by far the best!
We have had Bugs Bee Gone spray the outside and problem areas in our home for 3 years now and it does not disappoint! They are very professional and complete the services in a timely manner. They always do a great job, offer fair pricing and extremely accommodating with the scheduling! Bugs Bee Gone is an honest local business with excellent customer service! Highly recommend!!
On my original appt date it was raining out. I spoke with the tech Glenn who explained it was not an ideal time to treat the area for bees. He agreed to come the next day. I found Glenn to be personable, knowledgeable and professional. He explained what he was doing and how it would work. I would definitely use and recommend this company. Thank you Glenn
I am very happy with the work and the price. The guy who came was very knowledgeable and kind. I was at work and my wife sometimes gets nervous when I have contractors come do work when its just her and the kids there but she said he was extremely nice and showed her exactly what he did and what we paid for. 90 day guarantee is awesome too. I am very likely to use them again for the coming years.
After my phone call to Bugs Bee Gone, Glenn arrived within 30 minutes to inspect my home for bed bugs. He was very professional, extremely knowledgeable and thorough. Fortunately for me, I didn’t need his services, at this time. He was totally honest and trustworthy. I’m a very, very happy customer and will highly recommend Bugs Bee Gone to others.
We had to use this service for a flea issue we were having. Everyone was very friendly and helpful. The only issue I had was the fact that the second time they came out, the man started to spray while my mother in law was still in the home. My mother in law is an older woman and she was already coughing before she got out. The man claimed he forgot his mask at home and didnt wear one either (to each there own) but it would have been nice to know so I could let my mother in law know before coming. Otherwise, everyone else was helpful and friendly. Very affordable as well.
By far the best Pest control service anyone in my family has used. Discreet and Friendly. Glenn was soft spoken and listened to all my concerns before setting up a plan of action. Three weeks later, and there are no signs of any more issues. I couldnt be happier with what they did for me, or the price vs their competition.
They did a great job getting rid of a large bald-faced hornets nest that was in our lilac bush. The technician was very polite and professional, and I was impressed with how calmly he handled a volatile hornets nest. We’re planning to sign up for their annual property treatment next spring. I also thought the price for taking care of the nest was extremely fair. I would definitely recommend this business.
I called Bugs Bee Gone about a bee issue by my front door. I had around 5-10 bees coming inside the house per day. The woman who answered was extremely helpful and informative. She was able to schedule the owner, Glen, to come out the very next day. He arrived on time and treated the issue by the door as well as walked around my house and sprayed another area on my roof. After he left, I noticed about 5-7 bees still coming into the house per day by my bathroom. After the 5th day, I called up again and Glen came back out. This time bees were coming through my bathroom exhaust fan. He treated the area and did not charge any extra since he has a 90 day guarantee policy and stuck to his word. This was 2 weeks ago and we havent had a single bee in the house! Glen was awesome to deal with. His prices are extremely fair and he took the time to inspect all areas of my house. I would highly recommend his company and if I ever have any issues again, I would not even consider calling anyone else. Thanks for everything Glen! Really appreciate it.
I am so glad that I called Bugs Bee Gone! I called looking for assistance with one wasp nest and treatment for carpenter ants. When I called someone picked up the phone quickly and scheduled a technician to come to my home the following day. I was pleasantly surprised when later the same day Cameron from Bugs Bee Gone called to say he would be available to come that evening instead of the following day if I’d like. When Cameron arrived he very quickly noticed not just one wasp nest around my house but five total! Cameron was very knowledgeable, friendly and thorough - before he left we could see how well the wasp treatment was working already! The following morning, I haven’t seen any wasps flying in or out of what used to be very busy nests! Cameron also recommended that it was best to come back another day to treat for Carpenter ants due to weather - he easily could have just done the treatment that night but he wanted to provide the very best service so suggested that he come back on a drier day. We will definitely be calling Bugs Bee Gone again next spring for preventative treatment - we look forward to working with you again Cameron and team! Thank you for going above and beyond our expectations!
I can not say enough about Glenn and this company--I sing their praises to everyone I can. Every experience I have had with them has been pleasant and helpful. They bend over backwards to make sure that you are taken care of and their team of employees are as responsive and caring as any Ive encountered. They take the time, they listen, and most importantly they back up their services. Their knowledge and confidence in their products are second-to-none and thats why they can offer guarantees that theyll solve your problems unlike other big pest control companies (*cough* Gannon). They dont make excuses and pocket your money (*cough* Gannon). They just fix the problem. Their methods are sound and are fully explained to you. They treat you like a real person. In short, they care. And I didnt even mention the prices--incredibly affordable. They offer all these great services and you wont pay an arm and a leg for the peace-of-mind of being bug-free. Youd be doing yourself a favor if, the next time you have a pest problem, you just gave Glenn at Bugs Bee Gone a call. You wont regret it!
We had preventative bee spraying of our house since we tend to have issues with bees and wasps, and in just one day there have been markedly fewer bees buzzing around our problem areas. The price was very reasonable especially since it comes with a guarantee of the whole summer. I will likely become an every summer customer.
Bugs Bee Gone Pest Control arrived promptly to take care of bees that prohibited the painters from working! Chris answered the phone when I called, juggled the schedule and within a few hours Glen arrived to take care of the bees. I happened upon this company after trying to reach other companies. Most exterminating companies arent even picking up the phones right now as they are swamped with calls. My only option was to leave a message and hope for a call back. This company saved us and I will be using them again. Excellent service and personnel. Thank you Chris and Glen.
I called Bugs Bee Gone Pest Control to remove an exorbitant amount of bees that had entered my homes roof soffit. Stacey answered my call, quoted me a price 1/2 of what competitors quoted me, and coordinated a fast service call. Stacey was really nice, professional and very understanding. I immediately new I was dealing with a family owned business, because her service was amazing. She even accommodated my work schedule.When Luis arrived for the service call, he was exactly the same. He showed amazing character, and was very kind and professional. He executed the service call with precision, and his warm, kind demeanor was refreshing. Luis told me if I have any problems, to please call and they will take care of us. I believe that!*Great service. *Nice hometown family business. *Affordable professional service. *Good people. *Fast service! I will never call anyone else.Thank you!
Excellent and prompt service. I had a Yellow Jacket nest where our deck meets the house. Yellow Jackets were actually starting to get into our basement through a small crack between the foundation and wall bottom plate. I called Bugs Bee Gone on a Saturday and Glenn responded within 2 hours. He treated the nest and by the next day most activity was gone. In three days time, I saw no more activity at the nest. Glenn stopped them in their tracks. I highly recommend this service.
These people really had no respect for us or our time. One of your employees showed up one whole hour earlier than the expected 2-hour time window and got annoyed that I wasnt there (called me up and was rude on the phone), even though he was the one who got the time wrong. I had to rush back from my work but when I got there he was done and had left. Another of your employees basically showed up at the house without even making an appointment (and of course, I wasnt there again, so he was also rude and condescending to me on the phone, even though he never confirmed an appointment with me). You cant just show up at someones house whenever you like and expect people to be home. It is not considerate. People have classes and work and other things going on in their lives. Its not that hard to make an appointment with a customer and to just show up within the expected 2-hour window when you know someone will actually be there. If you are going to be early or late, at least have the consideration to communicate with your customers. Its honestly not that difficult, which is why Im stunned that this happened twice when we hired these people.Also, the exterminators didnt honestly seem that knowledgeable. They seemed to think that the flea infestation was caused by a hitchhiker situation where a cat or dog (or a person???) lived in my apartment while I was away, which makes absolutely no sense, as my apartment was locked for 2 months while I was on winter break. The fleas must have been coming from squirrels that lived in the roof - even I know that, and Im not an exterminator. Its just basic common sense. At the moment, the fleas are gone now, even though it took them 3 tries to get rid of them.... anyway, Im quite surprised by all the positive reviews. My landlord and I agreed that we will never hire these people again as they have failed several times to respect us and our time.
I called them on a Saturday afternoon because my girlfriend and I were concerned that her bug bites were from bed bugs instead of just mosquitos. He was very responsive and understanding. He came over to our place ON A SUNDAY, which I dont know any other company that would consider doing such a thing. He was attentive to our concerns and he inspected our bedroom area thoroughly, but quickly, and was very communicative about everything he was seeing and looking for as he conducted his business. Luckily there were no bed bugs, but I will 100% be calling them if I ever have any problems with bugs while I live in the Syracuse area.
Very satisfied with Bugs Bee Gones service. We called and with very short notice Glen came out and took care of our bee problem. While Glen was here he took the time to look at a second problem we had. He also educated us with information about the different types of bees that we had. Very knowledgeable and friendly. We would recommend them to our friends and family. Thanks Glen.
Duane came out took care of the bees and hornets in a very timely matter and communicated with us on a regular basis even after treatment. I highly recommend them! Amazingly friendly and down to earth which you dont see anymore! Very professional and care about their work!
Hired on a Saturday and Glenn was at my house treating the wasps nest in my wall that afternoon. He was here for about 30 mins and covered all of the nest entrances and exits. He mentioned it would take about a day before the nest was dead, the nest was dead in under 2 hours after he left. Would definitely recommend, he was also very reasonably priced, especially considering it was a weekend call.
This was my 2nd year for spraying for bees. I was having a major bee issue for years and finally decided to try a company to spray,cause none of the household sprays were helping. I had the carpenter bees which were destroying all the wood around my house cause they drilled holes in it. Glenn came last year and individually sprayed each hole and the rest of my house,and i havent had a problem wirh bees. I can finally walk into my house wirhout being attacked. I would recommend their service,it 100% works,well worth the money!! Thanks again!!!
When I called for pricing, the woman was very friendly and had all information I was requesting. They said someone would be in our area the next day and could come by our house around dinner time to take care of our bee situation. Mike called to let me know he was about an hour away and was here well before dinner time which was awesome. He was very knowledgable and got right to work on our nests and trouble areas around the house. He explained everything that he had treated and recommended pre treating in the spring. (I already have it in my calendar to call for my appt) I will definitely be a customer as long as they are able to make the trip out to chenango county. Thank you so much for your help with the bees and wasps Mike! You rock!
Fast and inexpensive experience. The gentleman who came was so kind and caring.We had a Yellowjacket wasp hive In the siding by our bedroom window. I called every pest control service in Syracuse and no one could come said they were closed till Monday.Even after I told them that I was allergic they still told me they couldn’t come till Monday.So thank you so much Bugs be gone for coming out as fast as you could to help us I highly recommend. I give you 10/10 thank you again so much
I was EXTREMELY pleased with service, advice and cooperation with everyone I dealt with at Bugs Bee Gone. They returned phone calls promptly show up at the time they said they would and I strongly recommend them. They are extremely knowledgeable and overall EXCELLENT to deal with. Ive dealt with many contractors over the past 44 years and they are as good as any and better than most. I will recommend them to everyone and Im sure to use their services again. I can see how they have built their business by word of mouth advertising
Glenn, the owner, is a most pleasant person to deal with. Hes professional and takes the time to listen to what your problem is and then takes the time to go over what he plans on doing.Afterwards, he explains what has been done and if you have any problems to call the office and he will come back.I dont hesitate to recommend Bugs Bee Gone.
We had several types of bees and spent a fortune trying to rid them ourselves. they came prompting and have a yearly package deal. We are super impressed. Now our children can play in our back yard again! Several of our friends and family use bugs be gone past control and are very happy as well!
Mike (technician) was awesome, super friendly, personable, patient and knowledgeable. He took the time to answer our questions and provide lots of detail from his expertise. He even came back off schedule to provide extra support for problems we were having. Class act and great people. Highly recommend.
I am very glad I called them. I had a problem with yellow jackets coming into my house and they were very understanding and came out the same day. They worked me into their schedule and I am so great full for that. I now have a new go to service when needed. Thank you guys again so much!
I talked to the owners son today. Thats who he said he was. Quote was $1,200 for a two family in Syracuse with 3 bedrooms each. I offered $800 cash. He held firm at $1,200, which is fine and professional. He told me I could talk to his dad and hear the same thing. Also fine. When I explained that I had spoken with others who said the price seemed high, he said fine, have a nice day and left. Company did me solid on an inspection a few months ago . . . highly professional, and I paid a premium--voluntarily--for just an inspection. That was then. This is now.After negotiating with the son today, who trashed the competition (everyone else is more expensive, apparently) and took an arrogant--then petulant position-- I cant rate professionalism as a strong point of todays interaction. In fact, I would strongly recommend second opinions for anyone dealing with this company. I know they have to cover advertising costs, and I want to support local family businesses, but this left a bad impression.Maybe the son just had a bad day, but he could have countered at $1,000 and walked out with cash. Even then, its a lot of money. I will eat crow if I cant get it done myself. Update to follow.
Needed help with spiders and ants. Luis was efficient and friendly, explained what the process was and what to expect in the upcoming days. He also saw that I have carpenter bees, and told me about pricing and what the treatment for them would be. Very professional. Overall would recommend Luis and this company.
When I called about my problem, the first thing that impressed me was that they were concerned about anyone being in danger. Glenn was prompt and efficient. He was even able to check on another hive that had appeared after I had made the appointment. The most reasonably priced in the area and the most friendly.
We own rentals around SU and have used Bugs Bee Gone a number of times and have gotten great service each and every time. Their prices are fair, they come out when they say they will and Ive never needed to send them back to treat again. I would certainly (and do) recommend them.
Great company to work with! Fast and efficient!Mike is especially awesome! He’s very knowledgeable and educated me about services that I didn’t know were available. I am now an annual spring cleaning customer so that I can to avoid wasp and bee issues in the summer months.
Astounding! I live in a different state and when my Aunt & Uncle need help with some things they call me. On a Monday morning I received a call from them at 8am and in turn I called Bugs Bee Gone when they opened. Jerry was there within 2 hours!! Jerry - Thank you so much for taking such great care of my family - and for the great attitude despite locking your keys in the truck!! WE APPREICATE YOU!!
I d have given them 5 stars but my first call and scheduled visit never happened as gentleman I spoke to forgot to write it on schedule. I gave them a second call/chance, and this time a female on phone was very professional and apologized for the error. I was very pleased with the bee/wasp removal job they did.
Called Monday morning. Their guy came Tuesday afternoon. Very knowledgeable about the problem. Had no problem explaining it to me (the insect-illiterate). Sealed the hole the wasps chewed through my wall and treated the nest in the span of 30min. 100% would call again and highly recommended!
I called bugs bee gone due to a beehive spotted. They were very prompt and scheduled as soon as they could. They came out a day earlier then they had planned. They got here i showed them the hive and Glenn said “I’m not going to just take your money. This is an old beehive.” I am so grateful for his honesty and how prompt they were with scheduling and coming out!!!
We have a large 102 year old house that acquired a bug infestation. Because the house is large and old, it was not a problem we could easily solve ourselves. We obtained estimates from several companies. The description of how the problem could be solved by Bug Bee Gone was most agreeable and reasonably priced. The technician who performed the work was professional and thorough. The bugs are gone, and we are very happy with the service we received. I highly recommend getting an estimate from Bugs Bee Gone if you have a problem with bugs, bees or wasps.
I was very pleased with the work they did and also when I had a minor frustration they quickly came over and resolved it. They do great business and they also give you a guarantee for 6 months and well come back within those six months and take care of the issue if it arises again. I definitely recommend them
Ive used Ehrlich and Orkin over a 2 year period, with many months at a weekly service, only to be left with an untreated, unresolved issue.BBB in 60 days has all but eradicated both issues we had. Now, were on a monthly maintenance with them and our issues remain resolved. Glenn knows exactly what he is trained for. #bravo
Without a doubt Bugs Bee Gone is the best pest control service in Central NY. Thorough, professional, they dont mess around and they get the job done. BBG will not try pushing unnecessary services like other companies do. Last week I called them about bees under my porch and in the roof soffit. Glenn showed up later that day took care of the bees in the soffit and made suggestions that I could easily follow that would save me money in the future concerning the bees under the porch. Couple years ago, while we were entertaining relatives from out of town, I discovered a well established bees nest in the ground next to the driveway. Called them, Glenn showed up a little later and permanently eradicated the hive, and during his inspection found, and took care of, another hive on the house that I never had noticed. All of this with no interruptions while we entertained. Thank you BBG!!
In many ways bed bugs can affect our physical and mental health more than many afflictions treated by physicians. Unfortunately, major universities do not grant degrees in bed bug extermination and if we experience a possible bed bug problem and Google local exterminators we find no reference to academic degrees but only to ads, self-promoting websites, sparse reviews, and YouTube videos.The latter in particular, reveal the calling of bed bug extermination to be rife with charlatans, and grifters who are worse than the bed bugs they purport to control. In short, the most demanding due diligence in searching for bed bug extermination still results in a high degree of uncertainty.Such was my lot this week when Glenn Stewart, the proprietor of Bugs Bee Gone, promptly responded to my call for bed bug assistance. My trepidation was blessedly short lived. I found Glenn gracious, considerate, experienced, exceedingly knowledgeable about bed bugs, and, not least, an exemplar of honesty and integrity.I phoned him because I had experienced a few bites in bed that I attributed to bed bugs and I found a small brown object resembling a bed bug casing. Glenn immediately informed me that my small brown object was not a casing and that my bites, by their nature and location, were more likely to be spider bites. He meticulously examined my pillow, sheets, blanket, mattress, and box springs, and found scant trace of bed bugs. He recommended some spider spray and asked me to phone him again if my problem was not soon resolved.Glenns inspection was free but he could easily have told me that I was suffering from bed bugs and thereby profit from an unnecessary extermination procedure. I am sure many exterminators would have taken the self serving course. Glenn, however, placed a higher premium on honesty than on profit, attesting not only to his commanding knowledge of bed bug extermination but also to his decency and integrity.In sum, if you believe you have a bed bug problem, I highly recommend Bugs Bee Gone, and Glenn Stewart, a man of exceptional competence and character.Karl M. Ansbach
Very disappointed with this business. Appointment was for 3:30. Fella that was coming to get rid of my ground bees called me earlier in the day to say he would be here at 4:00. Then he calls at 3:30 saying he is confused about his schedule and has other jobs to finish that will take 2 more hours. I told him that I had some errands and gave him my cell phone number for when he was close. I do not like to give out my cell phone number for business calls that is what the house phone is for. But I gave it to him so the bees would be gone. Was gone an hour and what did I find on my door!!! A Sorry I Missed You notice timed at 4:00!!!!!!!! Saying I needed to reschedule! No call on my phone, no message on the house phone. I called to make a complaint and was hoping for an appology and a discount of some sort but just was told that the set price was $150 for one nest and there was nothing she could do!!! I was bitten numerous times which is why I needed the bee control. I am upset this is becoming such an issue. Will not use this company.
Excellent Service at a Great Price!!!! Very Friendly and professional workers that showed up on time and took care of all our issues. Although I have never needed it they offer a great warranty on all there work which makes me feel safe using them again in the future if ever needed!
Total reviews rating 4.8
139 Reviews for Bugs Bee Gone Pest Control 2023:
Review №1
2022-07-20Mike from Bugs Bee Gone was great! Friendly, on time, knew what he was talking about, thorough and didn’t try and get me to get anything extra. He addressed the issue, was reasonably priced, and I’m very impressed! With so many services taking long times since the pandemic, Mike and this company did the opposite…call them!
Review №2
2022-05-24This is our 4th year receiving services and we had the pleasure of meeting the owner Glen today, in the past we always had Mike who did a great as well. He came out and did a very thorough job and was very personable. He explained what can attract the bad bees and where they can kinda hide. The prices are very good and we have only noticed about a $10 to $15 price hike each year which is to be expected especially during these times.
Review №3
2022-07-27My neighbor pointed out a fairly large wasp nest in a tree on my property. I called Bugs Bee Gone Monday, by Tuesday afternoon the nest was gone! Cameron came and explained every step of the process, even explained the differences between bees, wasps and hornets. Cameron was polite and professional and clearly takes pride in his work. They will be my go-to exterminator should I need anything in the future!
Review №4
2022-08-05I had Bugs Bee Gone perform a yellow jacket service at my home. I chose them based on internet reviews and I couldn’t be more pleased. They came out the same day I called, the service was reasonable and very noticeably effective. While I’m mostly a do-it-yourselfer, this is one worth hiring out. Their knowledge, professional grade chemicals and equipment are far superior to anything a homeowner could purchase. I plan to have them perform an annual service rather than make my annual Mecca to the local hardware store to buy countless cans of bee foam with mediocre results. These guys rock, thanks Mike!!!
Review №5
2022-07-23Glen came on a Saturday because there was a mix up on Friday and nobody came. At any rate, I showed him where the bees were by the pool and he dusted them. He explained that the bees would come home and that would be it for them. He did not charge me extra for coming on Saturday, when they were closed. The work is guaranteed for the rest if the year. I was very pleased with this company!
Review №6
2022-05-03Glen was very helpful and explained everything to us. He was on time, efficient, professional, and very knowledgeable. We would recommend Bugs Bee Gone to everyone. Very good pricing also!
Review №7
2022-08-01I called Bugs Bee Gone this morning. They told me they may be able to get to me today but weren’t sure. If not it would be two days and this point a couple days didn’t matter. They squeezed me and the gentleman that showed up was polite, professional and explained exactly what was going on with the bees and give it a couple days. If I still see any activity to call them and they would be back at no charge. I really appreciated them squeezing me in. Thank you!
Review №8
2022-08-03Mike arrived next day at the scheduled time. He is clearly experienced and identified the issue as carpenter ants. Took care of treatment. Professional, informative, friendly.Happy customer!
Review №9
2022-08-07We had yellow jackets coming into our house. Found out they were coming in from the gas fireplace because they had built a nest in the empty space of the chimney. Mike came over and described what was happening and immediately took action. Literally by the end of the day they were Gone!!! We are so happy with the response time, knowledge and service from Mike and the company! We highly recommend Mike and Bugs Bee Gone if you have a bee problem!
Review №10
2022-04-22I booked an appointment 2 weeks in advance, and then they simply didnt even show up, and didnt call me or anything. When I called, they told me they are on their way. Two hours later and no one showed up so I called again, and the second person I spoke with said that they couldnt come due to weather. The weather today was sunny, not windy and essentially perfect.This company is extremely unresponsive, not professional, doesnt really know what they are doing since they didnt even know what service I was getting, and every time you call you will get different information about what is happening.Very frustrating being at home all day waiting for them for nothing, one of the worse service experiences I have ever hard.