Burger King in Buffalo
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Buffalo, Erie County, New York, US
Site: https://burgerking.com/store-loc...
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:7AM–11PM
Burger King in other cities:
The food was phenomenal and very fast in giving you your meal
I dont understand why it is a big deal to give a refill on ice tea. Its total BS!
The employees are super nice and the meals are always fresh. I would come here again!
Worst one a simple small order they just give you anything they want besides your order
Hello world for the first time in a very long time this Burger King was great. Today the wait time was a little long but the food was hot cooked right in the order was correct. The staff was awesome polite and nice thank you for making my lunch time enjoyable. Have a beautiful and blessed day. ❤️
This location is usually good. For some reason they run these nugget pricing schemes where for about $3 they include 2 extra nuggets for a total of 10 while for 8 nuggets it is $1.49, go figure. Paid the $3, got back home, found 8 nuggets in each bag. Charged me more, did not get what I paid for. All the employee said was return to restaurant for credit with receipt, in other words, I have to go back again for their mistake. Sad.
For whatever reason they have mobile order disabled at this location so its impossible to bring up coupons codes in the app. I was able to get a code by selecting a different location but the cashier very rudely informed me that she could not accept the coupon as it was six digits. Either they are not properly taught how to work the register or their system is not compatible with the app. Both are unacceptable. The restaurant itself is filthy, with trash all over the floor and tables.
I ordered a oreo shake, fries and 2 cookies and my cookies were hard and burnt. Had to throw them out. And when I was correcting the girl on the screen she kept getting mouthy with me . I told her not to get mouthy, I was just correcting her because she messed up my order. I understand if your having a bad day but no need for the mouth or attitude towards your customers. I understand. I been working with food for the past 5 years and working at McDonalds currently and im 19 years old and young but that wasnt acceptable 💯 but everything was fine at the end when I went to the window. I told her to have a better day and she apologized and I appreciated it . I still continue to go there. Just do a lil better
Ask for fresh fries and they were hot and everything was fresh love this one keep up the good work 👏
Hot and delicious burger sandwich meal! Thanks!
Food hot and fresh good customer service line was long but went fast ☺️ pleasantly surprised will return 👍🏽👍🏽
My favorite burger king spot to go to. Taste fresh Everytime !! Best to go during lunch time hours when its busy to get it nice and fresh.
Its not Gosford you fast food is not good for your health do your research please
I took my 1yr old GRANDDaughter for some chicken fries they were delicious 😋
I purchased the 2for $6 chicken and burgers combo, coffee and fish meal with a coke. It was hot and fresh and delicious. Yummo!!
Good service at the order window, good communication, same at checkout in the drive-thru, and at the pickup window. The fries were hot, my ice cream cone was thoughtfully put into a cup, the only complaint I have is that the Whopper was slightly cool. I had forgotten to order it without onions. I hate raw onions, and when I order it without onions it comes hot because apparently they have to prepare it right then. This one had onions that I picked out, and it was kind of cool, so apparently was sitting there for just a little bit. Otherwise Im very pleased with this burger king. Service is very good, employees are pleasant and helpful.
Killing it with the ChKing meals! I asked for it spicy and it could be my high spice tolerance but they werent spicy.. like at all but they still tasted really good :)
Very disappointed with the service, took 10 minutes to get our food. 2 people who ordered their food after us got theirs before us. So much for fast food. Also the person serving the fries was not wearing gloves.
Had to return my chicken king sandwich it was cold and old meat
Great service and my food was hot and right.
No masks on, cook was putting my fries in container no gloves or hair nets super nasty asked for manager she was super ghetto n told me call cooperate!!!! Time for new manager that actually cares!!!!!
I got order a whopper and got a sad excuse for a whopper. There was one onion ring thing on it and not even a full piece of lettuce. So much mayo and and not really any ketchup. Lost my receipt or I would have taken the survey. Staff was nice enough. Tried to attached picture but apparently you can on reviews.
Warm reception. Good Product scale. Rail Lines are very close but you feel not too vertical.Burger King is a good fast choice.
I only go here bc its the only close by Burger King. Its is literally unpleasant and unfortunately its in the ghetto. Never worry about your safety- bc none exists.
Nice place, good food, slow service
Ordered on Uber eats. The restaurant forgot 90% of my order. I ordered 2 Whoppers and only got 1. I was missing my chocolate shake and Large Coke. I was missing an 8 piece Jalapeno bites and got a large chicken nuggets I didnt even order. At 4pm on a Thursday, how stoned are your employees?!?!
Its alright wait and food is rushed to be put together though. I rate two stars for this location because of ignorance from Workers not allowing me to go through at the drive thru at night after waiting for 30 minutes on my electronic bike SMH I shouldve cussed em out and reported it, so rude especially to deny service like that. . McDonalds is better, just not the price.
Food was cold and service person was short tempered
Drive thru ordered Big fish sandwich meal. Very disappointed, fish was small, cold and hard. Sandwich was obviously old and should have been discarded NOT sold to paying customer!
My food was fresh I had to go inside the store because my sandwiches were not made right but they corrected the problem with no problem and the customer service is great and the place is clean
I ordered 2 original chicken sandwiches. They were dry. They didnt put enough mayonnaise on it. The lettuce was dried out. The chicken tasted over cooked.
My WHOPPERS looked EXACTLY like they do on the commercials which almost NEVER happens. I never eat burgers but this one was so good that it made go back only a few days later lol and the staff were so friendly, kind, and made me laugh!
Worst service Ive ever experienced honestly. Most other fast food joints are not this bad. This somehow set the bar for worst in Buffalo and worst I have seen and experienced.Went through drive-thru in the evening, waited 3 minutes at the screen for someone to even greet me. Then when taking an order refused to make a substitution which I have done dozens of times before. Whatever I can deal with it. But then she doesnt give me a total for the order, and doesnt ask me for what sauce I wanted for the nuggets I got. Thought she would ask later. Get up to the window, lady doesnt say a single word to me. Just pushes a bag to me and then holds out her hand for my card. I give the card, take the bag. She hands my card back to me then goes on to work on someone elses order. All without a single word said to me and NO RECEIPT GIVEN (I didnt realize immediately) so I dont even know who this was that gave me this god awful service. I drive off and get home 10 minutes later, open the bag and its the completely wrong order and not even worth what I (think) I paid. Really mad and fuming at this point but too tired after working all day to go back out and drive to the store.I can expect some minor hiccups with a fast food chain and not table service level of hospitality, but this was a new low. And then not even a receipt to know what I got charged or who gave me this terrible experience.
Not good listener! Had to tell them I asked for onion rings which was on my receipt and asked for no ice and after they forgot to give me my drinks of course it was ice in it!
Awful service. Took forever to get through the drive thru and there were 4 cars. Girl taking order couldnt hear repeated order back 3 times and still got 3 out of 4 burgers wrong. Bacon cheeseburger had no bacon. Come on its not that hard to remember bacon on a bacon cheeseburger.
I ordered big fish sandwiches... it was burn and it also crispy it really gross they also put so much sauce it too much what really disgusted me is that I bite on the tiny rock ill never order again from this place I never complain this is my first time because it really disgusting...
Too crowded and many machines were broken. Both washers and dryers out of service. Only places to sit were high stools or tiny low down stools just about big enough for a kids bottom. Loved that it had a toilet right there and that it had a 7-11 next door. Laundromats will make you thirsty.
They messed up my order. Only thing ordered was a double cheeseburger and a vanilla cone. Ended up waiting about 20 minutes for those two items. Employees seemed completely out of it. The drive through door was broken completely. Ghetto dump. Drive up to genesee and union, worth the 5 minute drive for actual good service with people that can handle simple orders.
I usually stop by this location if I am shopping in the area, Im hungry and really want to grab something on the way back to my area. Never really disappointed, there is always enough staff to keep the system moving. Depending on when you go, it may be a little busy but its never out of hand. I would definitely recommend this specific location to anyone that is in the area and not too sure if they want to come or not. Trust me, you will not be disappointed!!!
Staff kept the line moving and my wait was minimal . food was hot the pop was cold .dining room was clean . 7/17/21 , On my most recent visit the food was good but all of the sodas were either under carbonated or the syrup was cut short . Sad display of cost saving.
Fast, courteous service by counter person. Food was made the way I ordered it. Covid regulations are followed here, so be courteous and wear your mask.
Terrible. Tried to get the promotion 37 cents whoppers. All they did was give me a hard time and not assist me with the app.
Drive through service was awful plenty of attitude was given. Food was awful cheese was not melted on the burgers. The fish taste like old grease literally fed it to the dog.
Im not sure if the workers are aware, but the sign right next to the door says they open at 6 a.m. on Wednesdays. However I was there a little later than 10 minutes past 6 on this day which is Wednesday, yet the doors were still locked.
I am a Door Dash Driver and this is the 2nd time I have come here for food to drop off. I have waited for the food and they take their good old time. Someone ordered an Oreo milkshake and they give me a completely different drink. They said the machine was not working. Really?? Go to drop the food off and get yelled at by customer. They reallt need to close this place up for good.
Ordered the hand battered chicken sandwich with lite mayo and when I opened it it was covered in mayo!! Absolutely ridiculous I had to throw out the bun and use paper towels to wipe it off the chicken 🙄
My mother-in-law love BK by her, and when shes with me want to go. This place has always gotten our order wrong in at least one part. If you dont ask for fried goods fresh, theyve clearly sat for a while, dried and gross. You get 2 stars because when I do get something right, it does taste good..
Made a mobile order. Took forever. Staff was rude. All the food was incorrect. Great job guys.
Not bad fast and good for a Burger King
Staff was miserable....probably due to the high volume of customers. Not our best encounter here.
Good deals when you have the app!
I got my food very quickly which was great because I was extremely hungry. Very kind of Burger King to employ a lovely souls like Evan. Evan, if you’re reading this, Karen would like to go to the prom with you 😉😘😏
Never going there again , pulled up and they ask if I want cookies and said politely , no Ill pass and asked if the eggnormas burrito was still being made and it was 10:20 and waited for a response for about 10 minutes and then a guy came out and turned the sign around for the lunch menu and couldnt say anything in response to what I asked , its not the first time its happened , and they were not short staffed either
Several times have they forgotten something in my order. They dont charge for extras (adding tomato or extra condiments) which is nice. Employees are better than most BKs Ive been to. Used to be really run down but they recently reopened and remodeled. Full price sandwiches and meals are way too expensive. Coupons or value items are the only thing worth it.
Ive yet to have any problems at this location....and i come frequent. Food is almost always hot. They also get my order right. Prices are good. Deals and coupons are awesome. Keep it up
Close to home but their weekend day crew needs to be retrained. Theyre rude & do not know how to make a simple Whopper. Food is always served cold or luke warm at best. If you ask them to make sure its hot, they microwave the whole thing including the lettuce & tomatoes (slimy veggies-yuck)They put a gallon of mayo on it & lack of ketchup. If you complain, they look at you like you have 3 heads. The manager is the only saving grace there.
Staff nice, food mediocre. Ordered 3 meals at drive thru. Half the food hot, half cool. One burger did not taste fresh.
My 1st time having an impossible whooper and I must say it was great! The customer service was also excellent. The waitress even said sorry for the wait when it wasnt that long of a wait
The driveway line went fast & smoothly & most importantly, my order was 100% correct (thats not always the case)!
Good location, been going here for years. Cant remember the last mistake they made. They have about 200 signs telling you how many sauces you get with the nuggets, apparently theres an epidemic of sauce horders that frequent this location. Ive never had an issue, though!
Every single time I come here they mess up my order or give it to someone else I understand it’s fast food but come on every tim . Other experiences at this restaurant ranged from seeing a lady appearing to be either asleep or dead in a booth , employees arguing with eachother , ans belittling there workers . Whenever my order happens to be right / when Is fixed food is always good it’s just too many issues to begin with .
The new CKING chicken sandwich is super. Its really good. I had good service and it was quick.
Clean, quick service. Order was correct. Everything was as you would expect from a fast food chain.
The Morning staff is so Nice!
Their fries was super salty and not even fresh eww
Staff could use some training in customer service. Staff not very friendly or appreciative of customers staff often Express disdain when customers special order or dont know the coupon # when ordering at intake speaker do order can be totaled out.
Employees know what they are doing. They are fast and courteous. Every now and again my fries are under done but aside from that I never have problems.
For at least a decade now, this location is always filthy, order is rarely right, usually out of most menu items and they claim the reason is they went fast today (somehow I doubt this...), refuse to take credit cards at certain times of the day with no explanation, at least 90% of the employees have horrible attitudes. its bad.
The drive thru a little backed up. My order wasnt right, but they dkder
This is one of a few fast food unhealthy eateries.For the price of a Burger King meal, Im able to get a homemade meatloaf dinner, choice of patato, vegetable, soup or salad and a beverage at a Mom & Pop restaurant. I stopped in to use 4ge restroom while in transit to my final destination.
Hands down the worst chickenFries I’ve ever had from Burger King. They were dry and cold. Will never go to this location again. All I ordered was a milk shake and chicken fries. Threw the chicken fries away. The milkshake was what I expected.
Great food great staff another training spot for other locations that suck should be like
Food good prices are average but drive through wait time is longer than expected
The only one with a mask on was the cook. I saw four others, including the one serving with no mask. Not to mention the large sign in their window stating... You will not be served if you dont have a mask...🤔🤷🏻♂️🤦🏻♂️
Friendly folks , great service.
The bathroom was dirty. There was urine on the toilet seat. The entire restaurant was dirty. They didnt have no one in the dining room cleaning it up. I will not be going back.
This place is not bad, the way to management team handles things when it gets busy is good. Its not really dirty. The only thing is they kinda do mess up on orders.
The food was well done but the workers were very unprofessional. Their manager kept telling them to get back to work and they constantly laughed and made fun of her.
I love your whooper Jr.s and my mom doesnt like the onions on the whoopers and she digs out the onions out of the onion rings and she gives them to me.
The service was very fast and the food was really good. My server was very polite and went out of her way to ensure everything was great.
In need of a overall. Menu and atmosphere the veggie burger was warm at best. Lighting it dim. More healthy menu options is a must
I love the rodeo cheeseburgers and this location always makes them great
Food is always good but they always run out of your favorite items and Staffing had poor manners
When I say I want my food fresh hot off the grill May order to fresh.dont try to be slick manager and give me some cold steel that food that was under the light drawing and heat out of the food
Burger King is my favorite burger place. However there burger then got smaller and there prices has increased. Now they selling tacos! You tell me whats up!
Loud and immature. Made burger wrong first time i ask for remake just to get long as hair in it. Totally disgusting will never ever eat there again
People are nice. Order was quick,right, and hot.
Dont go at lunch or dinner. Have to wait but they always get your order correct.
We did 3 minutes before anybody acknowledgd I was at the front counter to order, even though there were workers going to and fro by me.
Food was really fresh. For once my whopper looked like the one on TV. Management is cool. Very polite. Workers are very friendly.
I go here for breakfast on the weekend because its close to my bus stop. Ive always been treated well and the food is always fresh and hot not to mention its kept very well maintained.
The food quality and preparation varies wildly. Its a roll of the dice whether your going to get rotten lettuce and or tomatoes on your sandwich.
Excited they have the impossible whopper now. If you eat meat theyre doing a taste test with an original and impossible whopper for $7 through the app.
Almost like any other fast food restaurant.
It was alright, hard to relax the staff was very noisy. To the point peoples orders were messed up. The mens room was a disaster
Fast courteous service, decent food for being a fast food restaurant at competitive Prices, nothing more really can be said
Grilled chicken was dry and tasteless. So cold in restaurant i was shivering. Garbage can overflowing. I will NEVER go back!
I dont go to BK that much. But they do have a good assortment on the menu. Along with some meal deals which are a great deal.
Always gets my order correct and always makes sure i have napkins and condiments which i hate when mcdonals purposely doesnt think u need napkins cause u taking your food to go.
Onions rings were missing half the breading and the cashier was arguing with a customer telling him she would spit on him..TWICE. Very unprofessional. Manager did nothing.
Food was ok. Biggest problem was the amount of profanity I heard from the staff and while order was being taken the employee cashing me out was texting while taking my order. Very poor service
Loved flamed grilled food. How you know because they have a chimney to let out smoke 🚬 so there food is wonderful loved my experience
Employee in Drive through was on her cellphone unsanitary while handling food.
Was very good service the food was good the Whopper with cheese could have been a little warmer but everything went well
Our food looked as if someone dropped everything in the bag and shook it up. If -1 🌟 was possible I would have chosen this instead.
I am always hesitant to call people rude and unfriendly. I was wrong up for the wrong order and the manager treated it like it was my fault. The restaurant is never clean and often has flies in the kitchen. You have been warned.
Great deals, 3 for $3 and 2 for $5, make grabbing a quick bite easy!
You can never go wrong with a Whopper
Food was fresh right out the fryer and burgers right of the grill. Service was great
The thruway plaza location has always been consistant with what I ordered, done right. That bacon king...
Its fast food good and fast service. Bathroom smells like a outhouse though
I loved the food there in was awesome but employees where a lit rude
My burger was not hot, fries were great though
A good place to go for burgers and fries
The food was horrible. It was cold and dry, like it was sitting awhile. Ill never visit that location again.
Obv its good unless u let it cool down🙂
#FakeNews blasting on the TV. Will not subject my children to this rubbish. Dont play polarizing TV in a family friendly diner
Great place to eat an you dont have to worry about getting sick like if you eat at, mic vomits
Dont know whats worse the food or the service. Will never go there again.
Im not to big on fast foods but the shakes are great
Fast service, and they get your order right. Friendly staff.
Wasnt there. I was waiting for the bus to go home.
Good food Wifi messed up order got confused didnt add order with reciept
I didnt personally eat any of the food but the service was okay and it seemed pretty clean.
Bad Drive thru Service / only one person does great rest just suck or have attitudes!
I visit this location often
Food was lekker and the inside dining was set up for social distancing.
The king tells you where to sit!
Food here is good and the service is what is expected of a fast food joint.
Their attitude has to get better the customer service is not the best
They always seem to forget food if its a big order.
Got my food really fast.
It was quick & the food was good for a fast food place.
Just love it is always a pleasure go to Burger King
Charged for 2 sandwiches when I only ordered one.
Love burger king and this restaurant is fast with service.
They food always fresh n hot
Very good. The food was done the way you wanted.
Friendly employees...helpful..food was fresh...clean
Food need to be more fresh but its good
The service was good but the restaurant was a mess i eat in my car
Nothing beats a Whopper, plus the Sausage Egg Cheese Croissant Sandwich is my favorite.
No life in the employees. Dull lifeless interaction with customers.
Delicious fish sandwich at a great price!
They are a run of the mill burger King but make a few mistakes. They will make it right though
Good food, service good, tables a little dirty
Just got the mini borito breakfast wrap. Just the right size.
Food was very good I enjoyed it
Its Burger King...cheap fast food. Nothing special
Very poor service !!!
Lovely ppl and great food
Closed early and refused to answer drive through, for 15 minute they play his and seek gave up and left will never go back
Depending on the day the food can be good.
The pop area could use a good cleaning other than that it was good
It was good whooper with cheese veggies was fresh looking
Cant get an order right
FWIW it is a Burger King, but it was clean. Food matched the order.
Better food than others.
Great for a quick bit to eat b4 soft ball
Fast and tasty haha
They were really nice thank you guys
ThiS1 is pretttey goodsv but be carful, lil sketch.
The food is okay. Service can be slow at times.
My vegey burgur was quite delicious.
Got sock after meal
The cashier was very nice and polite
Decent food, decent service and decent dining area.
Its the home of the Whopper, you know?
The order is always correct and the are very friendly
Food and service were good.
Good burger fast customer focused
Bring your bullet proof vest to eat at this king of burgers!
They nice
Very nice just wanted something to eat!
Clean with prompt service. Nice parking.
Messy restaurant..... Loud employees Luke warm food
People who work there are fast and nice.
Great friendly service and nice people
Service here is horrible definitely need new management
It was just ok as usual
They have the best chicken sandwiches
Quick and very clean
I 💘 it because i dont eat McDonalds
Too many hood folks that dont care
I love burger king.
5 for $4 cant go wrong.
I love BK Junior Whoppers!
Great food friendly serves
Dont know I only went bye the place
Total reviews rating 3.8
199 Reviews for Burger King 2023:
Review №1
2021-12-19I enter the restaurant this morning and noticed many of the employees not wearing masks and/or in a proper manner. Most were wearing them with their masks tucked under their noses, some were wearing them under their chin and some were not wearing them at all. Then I entered and asked the person by the counter if we had to wear mask on the restaurant. With his mask tucked under his nose, he answered affirmatively and mmentioned there were signs all over the building. I couldnt understand why employees werent wearing them.
Review №2
2022-05-16I had a $5.00 meal. The food was hot and as good as a BK could be. The parking is lot and restrooms were not very clean. This place is next to a bus hub so that is explains that. The food was good and served fast.
Review №3
2022-04-26Im on the keto diet and was happy to experience of kindness when I asked for one of your delicious burger sandwich arrangements be given to me without the bun and I was accommodated without hesitation or as if my request was an inconvenience for BURGER KING. The staff that took and delivered my order made me feel like a Queen of your establishment!! You see I had just came from my yearly check up appointment with my doctor where I was able to share how I was able to take away 1 of my diabetic medicines because of my healthy keto eating regime. I have loss 60lbs. so far since August 2021 to present. I know Wendys has burgers without the bun..but I didnt know you guys were aboard with such accommodations! Thank you so much for thinking of the PEOPLE YOU SERVE...THIS ONE IS THANKFUL AND APPRECIATIVE OF YOUR SERVICE!!
Review №4
2022-05-05Assistant manager was very rude in drive thru, my friend had asked to get his cheese burger plain respectively. She then gave us attitude and kicked us out of the drive thru. do not recommend
Review №5
2022-06-03There always seems to be nice people working at this specific BK. Foods always hot and fresh. Way better than Seneca st.
Review №6
2022-06-11I will not eat here again, they are so disrespectful through the drive thru and like to argue. Not impressed with the workers
Review №7
2022-02-24Enjoy the double bacon cheese burger on potato bun, no pickles, value fries and value drink. Wish you had regular buns without seeds because I cant digest them. Thanks.
Review №8
2022-05-24Staff was nice .. order was correct.. pop area should have been cleaner was the only negative I encountered
Review №9
2021-11-19Really fast service. Very friendly staff. Favourite burger King spot I go to in Buffalo. Other locations mess up my order very often.The new Italian Chicken sandwich is because a chicken parm sub from bk. They have it for 2 for 6. Its nice to try something pretty different for a fast food menu.
Review №10
2022-04-17The “Manager” or whoever she was had an attitude & my order was wrong & she made it , Iknow She did it on purpose it’s cool though 😎