Burger King in Fishkill
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Fishkill, Dutchess County, New York, US
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Site: https://burgerking.com/store-loc...
- Monday:7AM–11PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:7AM–11PM
- Sunday:7AM–11PM
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This store needs some serious help! They produce good food, and a clean store but the speed of service about the same as a turtle. I understand a wait for food once an a while from past experiences working in the fast food industry but this place is past understandable twice I’ve order here and twice it has taken forever to get my food.
Drive through was packed. We opted to go inside anyhow. Tables were covered with signs that no one was to sit. The line moved extremely slow because they appeared to be sorry staffed but the foo sure tasted good. Reasonably priced too. We had to bring it out to the car to eat which is understandable I suppose. I rarely eat fast food (not so fast) so I wasnt aware that you could not dine in. Of you download the app and order from that you can get some fantastic deals.
Worst customer service, worst food in burger king Ive ever had. I am a regular in this location and always order Impossible Whopper meal and always get my burger burnt but never told the manager about it. Today when i ordered Impossible burger meal, it came with bacon and I am strictly vegetarian. Went to the counter and asked for manager, Josh was the one in charge-didnt even offer to apologize, they way he acted feels like its my fault that i brought it to him, he also mentioned they use the same grill for meat and vegetarian food. I asked him if its his policy or the Burger Kings ? He replied-its Burger Kings policy and he acted like he did not even care.
For fast food Burger kings whopper has been my favorite. I have to say that fishkill ny Burger King makes the best one (along with their fries and shake) in this location. Any time I’m in fishkill, I make a stop at fishkill Burger King. Thanks for doing an outstanding job!
This new building is a refreshing change from the older one previously at this location..The only issue I have is I believe it was stated that when the new construction was announced,that it was supposed to be accessible in either direction from the Shop Rite parking lot;this is not what occured,as it is still not an access point.The location itself is a traffic nightmare,and if youre not careful turning in,you can be easily rear ended by the speeding traffic consistently occuring in Route 9.The service seems much more efficient since the grand re-opening,and the burgers are just what you would expect from a quality Burger King.
Edit: This was the Burger King on Rte9 in Wappinger Falls. I dont know why its posted under Fishkill. I went through the drive up about 9 p.m. or so in the evening. All I got was a 10-piece nuggets. For some reason they said I had to pull up and wait so they can make my order. I waited between 5 and 7 minutes and see peoples orders go out through the window with bags of food and drink and all I ordered was a 10-piece nugget. I dont know what the holdup was. They never explained anything. They just walked out to the car handed me my bag and I said Thank you and I barely got a response. People are getting lots of food so I dont know what was holding up the nuggets. Ive been through here before and mostly just get slushies. Its difficult to get into because its on a really busy busy intersection. Either the best way of going in is right off of Vassar Road itself if youre coming from the East. Or if youre on 9 pulling in off of Route 9. Getting out its easier to pull out onto Route 9 go up to the next traffic light and make a U-turn and come back if you have to go south. Or you just pull out onto 9 and go north. Or if youre heading into the village of Wappingers just pulled back out onto Vassar Road and goes through the intersection straight. But it is an extremely busy intersection with six Lanes going north and south and four lanes going east and west.
Awful, awful, awful. Luckily I will never have to return here again! The food order was completely wrong - it was missing items and our drinks! The sandwiches we special ordered and paid extra$$$ for were wrong and even though the food took a long time it was made incorrectly and it was cold! Worst Burger King I have ever had the misfortune of visiting.
They renovated the place just to put people in it to serve the food with nasty attitudes! The outdoor menu was broken. The whopper I had was dry with two small end slices of tomato and the fries cold. When I got to the window to get the food the black woman at the window made a nasty face she spoke nicely but the look on her face was saying something totally different. They became frustrated when I asked for the menu for the whopper...which was broken!!!! If you have to go on attack for that you need another job.
I decided to stop at Burger King on my way home because me and my kids were hangry. Also I was really excited to see the Kings Sheild and its as seen on TV. The service was great, they had all social distance protocols in place and it didnt feel as weird as I thought it would being empty and not being able to eat in. The food was good we got it fast then decided to sit on the curb to eat. Great family time. If your hungry and want to feel safe I recommend to stop in and grab a bite. Oh yeah the dining area is pretty cool a 50s, 60s theme with tables shaped as old T- birds good job guys.
The burgers taste like it was put there for a long time. Although there service is fast, there fries taste a little cold, and the burgers taste very dry. I got the strawberry shake and in my opinion, the strawberry shake is very thick, if I take one sip, then it’s very hard to sip because of the thickness.
Every single time I decide to try this burger king it is awful. The girl today was beyond rude to me at the drive thru. When I asked for the ranch that she forgot to put in my bag that I included in my order, she acted extremely inconvenienced and nasty. Couldn’t be bothered with anything I was saying and just stared at me with nasty look on her face. Then as I opened up my food, their was a long black hair in my fries, and my burger was wrong. Avoid this location.. always rude employees and wrong disgusting orders.
I went here this morning to grab breakfast with my daughter while on the move.I got her French toast sticks and hash browns and myself a breakfast burrito meal.Our wait was on the long side despite being the only customers on lineand it being fast food, but whatever the food was going to be fresh.So we get the food and I hit road. We eat the hash browns first and some French toast sticks both good and normal. Then I started to eat the burrito which was good. Then two thirds into it I noticed theres a spot of mold on the wrap. At this point I was to far away to go back. So I looked up their phone number to let them know and check the rest of the wraps. Well their phone number is wrong which caused me to have to let them know via my first complaint via review. Ill never be back to this location.
Horrible went at 5:20 I am pregnant was craving for nuggets fries and they were super stale ! Hard as a rubber and toasted taste like it was sitting out for like a hour this is not the first time I get stail food you guys need learn how to serve your customers fresh food not steal food !!!! This place is not worth going to Nd they give u 1 sauce if u want extra one u have to pay redicolous don’t recommend no one to this horrible place !!!
The food is almost always hot and fresh. Im there half the week since I work nearby. The BK app deals are terrific and keep me coming back regularly. Standout staff include Mohammed whose level of customer service is beyond top-notch. Balwinder also treats me and my family well. Both have been assets to the Fishkill, NY location for years now. I hope the owners recognize their hard work and reward them for it. I will remain a loyal customer so long as the quality of food and service remain high.The restaurant is in dire need of a total remodel to bring it in line with modern BKs. The 50s/60s motif is beyond tacky. I would also like to see the business open until at least 11pm or midnight daily as all of your local competitors do.
They are very nasty there was flies in the cookie box and when I told the cashier about it, he said thats okay and brushed me off. Then he hit the door of the cookie box and the flies started flying around, he didn t bother to take the cookies out and throw them away he kept them in there, knowing him he probably sold them to a customer. But they lost my service. I will be going to the one in wappingers for now on.
Total reviews rating 3.9
199 Reviews for Burger King 2023:
Review №1
2022-06-13I went to the Fishkill Burger King last night, 6/12/22 at 10:15 P.M, and it was already closed. This is a bit frustrating as their website and Google mentions they are suppose to be open until 11:00 PM. I wasnt initially going to write a review about this as they may have closed early due to some emergency. However, the same thing has happened to me at this location twice before! Please update your hours so people dont waste their time and gas!
Review №2
2022-03-23Awful. After requesting no sauce AND it was written on the label, they proceeded to put sauce on. I drove home, found out, now my wife has no dinner.I called to complain but a man put the phone down on me. AVOID THIS BRANCH.
Review №3
2021-11-20Really fast. When I pulled in the line was by the road, ordered and had my food within 10 minutes. Food was fresh, surprisingly for them being so busy. Still good customer service even though they were swamped.
Review №4
2021-07-25Horrible experience, came in earlier during the week and had the worst service. Erica I believe her name was, started taking my order had the most obnoxious attitude and was halfway yelling. Then my husband went later on in the afternoon while on his break around 4, called me after he was serviced and was in disbelief, he said the manager was obnoxiously yelling at the workers and they seemed to be very young and doing their job, very unpleasant to him considering he used to work fast food himself and understands how hard it can be at a young age. I’ve only had a couple good experiences but this topped it off!! The food is pleasant and service is fine but if you want to feel welcomed I don’t recommend this place.
Review №5
2021-02-18Seriously?! Ordered a BIg king and NOTHING like PIctured. 2nd time. Check your food before leaving.
Review №6
2021-09-09Absolutely disgusting. Burger was raw and the explanation was “we used plant based products” which is a lie. Asked for a refund - since I don’t have my receipt they cannot refund (when the manager physically looked up my receipt number with the total of the transaction) said “I’ll take care of you next time you come” I will never be returning to this location and would like a refund of the money I spent. Poor customer service.
Review №7
2021-07-25They renovated it,so it looks good BUT the service is iffy. And what is the deal with the milkshakes? Twice we ordered milkshakes with our meals and no go. First time the machine was shut down( way before closing time, why?) second time the worker said they had run out of supplies. Why? Is someone not keeping up with ordering? Having a new pretty store doesnt make up for substandard service,sorry.
Review №8
2021-12-21This new Burger King is very clean and the staff working the drive-thru is very nice. Food has been very good too.
Review №9
2021-09-16The place looks cleans and the employees are friendly. The food is great and all. But theres 1 thing that sticks in my mind. Is that the food was good after working out or driving back home from a long day of work.
Review №10
2022-06-15The worker cindy is very rude and unprofessional due to her i will not be attending back at this branch of burger king!