Burger King in Irving
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Irving, Erie County, New York, US
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Site: https://burgerking.com/store-loc...
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:7AM–12AM
Burger King in other cities:
Long line for drive thru for 2:45 pm but moved quickly. Wasnt a fan of their upselling tactics by trying to tell me what I want instead of asking me for what I want (for example: when I said I want a #8, the clerk said and you want that as a large with coke?. No. I want a medium. My medium fries tasted good though.
Id give more stars if my sandwich was ever made right. The fries are the only good thing really cause theyre always really salty which is nice but I shouldnt be missing stuff I specifically asked for..its really sad to be honest its like you take advantage of your customers
While waiting in line, I couldnt help but notice the excellent customer service skills of the cashier. He was upbeat, friendly, efficient, and helpful to the customers ahead of us. When it was our turn to be served, Noah treated us the same way. In this day and age, it is refreshing to see that somebody still knows how to treat customers as if he owned the business himself. You are fortunate to have an employee like Noah. Our food was hot and good, too.
I have always been a fan of the Original Chicken Sandwich (even though it has gotten smaller over the years) the fries are way better than the one that have a Clown as their mascot. Love the coupons that I get on a regular basis in the mail. Use them often at several locations
Terrible experience here today, 25 minutes for them to complete 4 drive thru orders. All for a chicken sandwich that was dried out like it had sat in a bin for a few hours, and a Whopper Jr with a stale hard bun. They also forgot our drinks which we had to go inside to get.Manager claimed that the computers were down, but there were about 8 people in the kitchen. One would think that being staffed with that many people you could make things work.
Lately my favorite original chicken and cheese sandwich has been bad tasting and left me feeling ill. I like the bacon burgers but still leaves me feeling ill later. I am thinking its the grease or maybe old grease still there from before. And the lettuce lately has had light brown on it and had to take off and most of it soggy. Last one the mayo taste like it was left out to long. Only thing good there lately are the cheesy tots and fries. Pop is good when it doesnt taste flat or taste real weird
Were from out of town, traveling through, and stopped for a quick, late night meal. Our food was so incredibly greasy we couldnt finish it. The fries were old, cold, limp, and just gross. I could wipe the grease off of the bun, there was so much, my sandwich was sliding apart. Disgusting. Hopefully its just because we stopped here late in the evening.
Half the employees are always very rude and unwelcoming especially the managers. The food is usually wrong and when I try to get it fixed their angry and throw the food on the counter with a bad attitude and still give me the wrong food. I normally enjoy Burger King but I will go the extra few feet to McDonalds because they actually have great customer service.
French fries were hot and fresh..But when you pay so.much for French fries --the packages should be filled up..Some of them were just a little over half full ,but yet we were charged full price for them..I like burger king fries much better then McDonalds though because burger kings tastes like teal fries.McDonalds we question if they are made from fries.
Burger King in Irving NY is so terrible its made me give up fast food for 2 years now. Ive never felt better. I came to the drive thru for breakfast. The cashier was a local well known partier and drug addict often ending most nights in the local clinic with injuries and infections like the time her and her friends shot up and branded eachother with a coathanger. Well she cut her hand and dripped blood on everything she was handing me at the window. When I asked for a manager they both got rude with me and didnt see the problem. I work at the local casino and have been in many customer service and ServSafe trainings with US Foods. Its amazing this place is still open with all the problems Ive seen here from the time I was a child to now being almost 30.
Ive never had a complaint before about this place but today my onion rings were not at all what I expected. they were soggy so I took them back in after i had gone through the drive thru, told the girl they were soggy and that I would either like a new order or my money back. I received another soggy order and was told she dont know what I want her to do they just came out... Dont know if the time changed for them being in the fryer or what but whatever it is....its not working....fix it please!
Burger King in silver Creek Irving whatever way you want to call it stop their New years day the wife and I would have a quick hamburger come to pay with my card and my card was denied for what reasons I did not know the young lady who served us took it upon herself to pay for meals that night
Total reviews rating 3.8
199 Reviews for Burger King 2023:
Review №1
2022-05-07Always prompt courteous service. Cashiers always polite and also multitasking. Kitchen looked very operational not much clutter and team busy but the wait not long. Note to District; Give entire staff at this store a cash gift card award they earned it :)Sincerely, Dan retired Head Store Mgr of a Pizza Hut Augusta Ga
Review №2
2022-06-14The meal wasnt as advertised. When one wants a freshly made meal that appears to look good on the menu. That is what one would expect. Not something that looks like it was made a day or two prior.Fresh lettuce and tomatoes would be nice.
Review №3
2022-04-23Manager was rude and disassociate to us while taking our order. No menu for the 2 for $6 on the board, when asked what they were she rudly said them so fast, we just ordered. Food was good, well have stick to drive thru, theyre more accepting of customers.
Review №4
2021-03-18I went In the store and order a large meal. I was very surprised how fast the service was. There was one person in front of me but drive thru was busy. The lady who took my order was very nice and patient. Dining room was clean and I seen the worker clean frequently.
Review №5
2022-06-26Good food but manager was yelling at staff and cashier was nearly crying about the conflict. A bit slow. 7/26/22 130pm ish
Review №6
2021-02-22We got McDonald’s fries (the one on the right) and they were just the ends and bits that were very clearly stale. We then pulled into Burger King and asked if they had fresh batch of fries. They then said that they did have a fresh batch and that they would make them for us so they had us pull forward and brought out hot fresh fries and upgraded our size from a small to a large. Shout out to the workers during the 7-8pm shift, thank you!!
Review №7
2022-04-16Best Burger King around always friendly and helpful! Their food is hot. Just like I like it!
Review №8
2022-05-23The server was a mumbler, I couldnt understand stand him. Then when I said pardon me he seemed to get annoyed.
Review №9
2022-05-22Cleanest burger King restaurant that I have ever been in...5 stars
Review №10
2022-03-31Love when my poppers have no cheese or anything inside of 3 8 packs