Burger King in Lawrence
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Lawrence, Nassau County, New York, US
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Site: https://burgerking.com/store-loc...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
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My son loves this Burger King, service is great. Before I gave a 4 star but Ive upgraded it to a 5, its never easy working in the food industry, and Ive never experienced a negative attitude with any of the staff. Even when there mightve been a mistake with the order.
Pretty common and in line with all other Burger Kings. They have free parking in their lot. Theres a drive thru which is open late nights. Only tough part visiting this location is when driving youre on the East bound side of traffic and going West can prove to extremely difficult, especially during rush hours.
Service was not that bad it was the food. Not only was the whopper sloppy, they serve a really bad chicken sandwich. I got real sick 1 time, from the burger I guess E. Coli, and I was vomiting with diarrhea. I stopped eating from this location for 3 years and thought to give a second chance. Nope! The next morning, diarrhea Again!! FYI I am a perfectly healthy young woman. I will Not be going back!
Weird thing happened here. I went up to the drive through and handed the lady my money. She gave me my drink, then told me to back up???? She had not even given me my change yet. Ive never had anything like this happen to me at a drive through. My concern is, was she trying to distract me so I wouldnt get my change, or what if they didnt want me to see them doing something to food. I did get my change when I pulled up, but I had to ask for it. Very concerned about this. Be careful here. Otherwise, I love Burger King Kong bacon burger! Just be aware at this place.
This was absolutely the worst Burger King Ive ever been too. The fountain coke was all water, there were no packs of salt, the cashier wasnt pleasant nor was the manager. Kids wearing white mask just walked in with an outside cup and filled a drink and walked out. It looked scary and unsafe! The floors were sticky as hell. I know there are high school kids in all but no matter what a business should not be ran in this manner and the manager needs to be fired with her unpleasant self. Its like no one cares and the first thing in a business is customer service with a smile. Im from Texas and one thing Ive learned about some places here in NYC is that they have some of the worse customer service probably in the whole United States! I dont care if its burger king or Ruths Chris Steak house you should always provide excellent customer service. I know I will never eat at this location again and highly do not recommend anyone else eating here too. A nasty nasty store with hygiene concerns as well. Pick your places well and be happy People. Happy Eating!
I Had an order through Door Dash order for BK. As I went inside i thought one of the employees was leaving so I held the door open for her, She said no so I let the door go she closed the door and locked it and then left. I stood at the counter for about 5 mins absolutely no one payed any attention.I tried to leave the store then i noticed the door was locked, so with a mask on Im yelling excuse me can someone let me out. I know someone heard me yelling excuse me and yanking on the door but still no one was paying attention so I turned the lock myself and let my self out.I understand you have a busy drive through and with coronavirus around it doesnt make things any easier but acknowledgement that you know Im waiting would be courteous. Im a very patient and understanding person, but I cant tolerate unprofessionalism. I dont expect hospitality from a fast food chain. But I wouldnt go back to that BK id rather go to Popeyes
I went there 2 days in a row, and both times the drive through wait was extremely long. And when I received my food, my onion rings were cold. Then when I asked for fresh ones, the manager said they were fresh. (Clearly they werent) I wont be returning until they get better service and food.
This is the first time that Ive visited this Burger King. After attending a party and dropping off some friends we went through the drive thru around 0430 in the morning. There were about three cars in front of us. We spoke our orders into the order speaker (2 2 for $6 2 spicy chicken, 2 whoppers 2 10pc. 1.49 Nuggets, 1 coke) with no problem. The wait wasnt too annoying. We paid with cash. We recieved correct change without incident. We recieved correct order without incident. The young woman at the drive thru window was friendly enough. Food was super fresh (just made) and tasted as such (good). Drive thru clerk gave us ketchup and napkins without asking but forgot the straw (recieved one upon request). Would definitely recommend this location if i was in the area and wanted something quick to eat. We left the drive thru around 0445.
The gentleman that waited on me was very polite. However, I had to wait more than 10 minutes just for my food. The Tacos that Burger King serves is quite horrible. It is nothing like Taco Bell or any other Taco spot. There is no tomatoes on them and the taco shells or quite oily.
I will be honest, BK is still a fast food place and its not healthy for you, but getting better at providing food via delivery Apps when you dont have other options available especially in the late evenings. They have the potential to shift the industry to remove plastics from all their delivery services and I would continue to support them by placing orders.
Worst BK I’ve ever been to. What a dump. Not very clean, employees are rude and move like the walking dead. Could care less about customers and do nothing to help if there’s a problem. Only positive was the food tasted just any other BK and it was convenient to where I was staying.
I went to buy the new impossible burger and I was very disappointed. The burger the is made from plants looked pale and it had no flavor. The amount and size of the lettuce and tomato was as though they were in a recession. Please do better. If I buy another, Ill take a picture and post it so You can see
If I could give zero I would. Place is unprofessional & staff is rude. Went through drive through to place a order. First off the girl could take hear me (although I was basically yelling) & I had to repeat myself 4 times & on top of that she gave me attitude. Once I drove up to the order, They had it wrong then had the audacity to give me attitude including the manager who came to the window. I thought the McDs down from them was bad but they proved different. Ill never return nor take any of my family or recommending any one to that Burger King again
Not a good place to dine if youre a Walk-in customer, they will see you standing there and continue taking and servicing the Drive thru customers. There will be times when the doors should be open to the public, but they will be locked; the inside crew will notice you at the door and walk away as if you dont matter! Really Bad Customer Relations.
Burger King, home of the flame broiled burger, but I guess this one isnt so king. To start off, the staff is extremely rude. Nothing but a bunch of think they know it all highschoolers running around in the back. I dont need this type of sass while Im trying to get a burger. They are quick to roll their eyes and speak to a customer like the customer is wrong. This Burger King is literally stuffed with your typical inner-city highschooler. And the manager is just as bad. He does a horrible job of keeping control of his work force and most times they are just standing around. He is rude to the staff just as the staff is rude to the customers. Also the food is rude to your taste buds. Fries are always under cooked and cold. The burgers taste frozen just like any other restaurant and it takes too long to get to you. Even if you are the only customer in there it still takes forever. On top of everything, it is unsanitary. Its like the workers dont want to work. This is why I always say teenagers should not work in fast food if they dont want to. Instead of getting a job youre not going to do just stick with education.
This was a awesome and amazing place to go to me and my friends shared many many laughs here. the view outside was outstanding. The service at this establishment is perfect i would not change a single thing. The air flow inside was more on the cold side so i liked it even more.
The burger was not cooked well, bathroom dirty, I asked for a chocolate shake instead of telling me no chocolate shake they took vanilla and added chocolate syrup it didnt taste good at all. They havent heard the saying time to lean is time to clean. They tables french fries area messy. Dirty
Customer service is terrible . The employees have attitudes. I would never eat from this place. I asked for a refund rather than support enthusiasticless employees who should not be serving anyone in public. What a Damn Shame I wasted valuable time and energy here. Actually it should be No stars. Pass this place by.
Our first tine in USA.. first time in New York. We are staying at the Inn next to Burger King Lawrence. It was 2am, we had a long flight, exhausted and starving. Burger King ads board says 24hours open but when we went there the front door was shut. The male crew who was inside just ignored us. I went back to the hotel and our hotel receptionist said they are open and can place an order at the window-drive thru. I went back to Burger King, went at the side window, asking for anyone to help. There was a lady crew and a male crew. The lady crew started shouting at me and said I am not allowed to come up there etc.. I am confused, disappointed and felt abused. Not sure if this is the Burger King standard of service over here. With the behavior of the lady crew, I dont think a 1 star is even deserving.
My most recent visit was at 3am! I was starving from not having the opportunity to eat all day after doing almost a triple shift at work. I ordered a chicken sandwich and fries went home and was ready to have it my way it was absolutely the worst ever! Like they put it in the microwave threw it on some bread and wrapped it up. Soo dissapointing. I should have just went home and had yogurt. Waste of money. Its a shame because during the day is usually great. My kids love it and frequently request it. This nightly experience saddens me.
Everytime we go there the shake machine either getting clean or is down . went today again and asked y is this and was told that at 8 they clean it so around 9:30 shakes should be available so i said well is this every day because weve been here after 9:30 and was told it was broken numerous of times. Heard nothing from her after that lol as usual. Worst customer service ever. Idk y my fiance keeps going here 😕 they suck. Dont waste ur time.
I simply ordered a Whopper Jr. with cheese meal with a shake from the drive-thru. Somehow two employees took my order incorrectly and I didnt realize it until Id driven 15 minutes away. I returned to speak to a manager who rectified the matter with an attitude while the employee, Jennifer, acted as if she didnt just take my order. It wasnt even crowded inside for such confusion. #ThumbsDown👎
Recently, I was dining a the Burger King located at 665 Rockaway Tpke, Lawrence, NY. I had with me, my fiancé, her kid brother and kid cousin, so four of us in total. I ordered 3 hamburgers, 2 chicken sandwiches, both grilled and crispy, and 2 bacon cheeseburgers.When I came to pay for the food, I happily obliged. I have always liked Burger King. Their hamburgers are clearly better than McDonalds, any day of the week. However, when I asked the woman behind the counter for a cup of water, (I wasnt looking to cheat them out of a nickels worth of soda, I wanted to take a pill!) She refused to serve me water! She told me it was not Burger Kings policy to give out tap water, and that I could purchase bottled water. Furthermore, I asked for an extra packet of ranch, and I again was told I would be charged for it! For a sauce packet?!? Youre kidding me, right? What does it cost Burger King to make those?3 cents? This was on top of them screwing up my order to begin with, I walked away from the counter with a bag missing two burgers, and had to go back and explain what happened twice before they finally understood.These people have a lot of nerve! I give them my business and they nickel and dime me to death! I dont care about the money, its really the principal of the matter. I will not be returning. What a ridiculous way to treat a paying customer. Id rather starve than get treated like a chump. Thanks for nothing.
Well after previous contacting Burger King regarding the Whopper 2 for 6 promotion. They finally included the Impossible Whopper in the promotion,begin they call it a whopper. But not so fast they charge us customers a $1.00 extra per Impossible Whopper, making them actually 2 for $8.00. The Manager at this Burger King licated at 664 Rockaway Turnpike in Lawrence (5 Towns if you are familiar) said they are not included in said promotion. So far this is the 5th Burger King stating this nonsense.
You can tell the Hood lives in this place..... drive thru service was like watching a drive by scene in a movie... Pure Ghetto..... Food was cold fries were soft seemed hours old... my burger loooked a mess... the People who work there give you an attitude for everything even for napkins.. the place needs to be removed or fire the whole staff... Human Rights lack in this place
This is the worst Burger king in the world the wife and I went there a few months ago and was very disappointed first off this is suppose to be Burger king and they never have any burgers second theres nothing but disrespectful kids working there with no respect and the managers are just has bad as the employees there dinner area is always dirty this place is just horrible
Total reviews rating 3.7
199 Reviews for Burger King 2023:
Review №1
2022-04-12The most cleanest Burger King I’ve visited in a long time. Customer service friendly, food and drinks are refreshing
Review №2
2022-05-21I went Thursday morning for breakfast and the young lady taking orders was great and patient. My fiance isnt to sure what he ever wants but she was so delightful with us. She was also running the drive through and didnt miss a Beat.
Review №3
2022-07-02This only Burger King I eat out. The manager and the young man at mid nite kool people. I asked for cup water they gave it to me for free. But they forgot my jelepeno bites. If I don’t get them on my next visit I’m change this rating to a one star.
Review №4
2022-01-18The chking sandwich had fungus on its buns.
Review №5
2019-07-06I ordered food and when I got to the window, this ghetto woman takes the money then ask me to drive forward immediately for the stupid timer. Then comes to my car 9 mins later and says that I have to keep waiting cuz the chicken is still cooking. I asked for my receipt and the one in the pic is what she gives me so I could do the survey. And when I get home. There’s no cheese on either of my sandwiches. So being that I couldn’t say anything directly to the company. Now she has to deal with this publicly. I know I’m never going to that store anymore. And neither should anyone else. Just plain ghetto.
Review №6
2017-01-20I give this establishment 3/4 stars mostly clean but sometimes i find myself wiping a table to sit at. music a little loud that plays at this location. Drive thru can be a little slow where they have you pull ahead while they take other customers order. The other issue with drive thru is that you can find yourself with a sandwich thats been sitting out or even the wrong sandwich or meal. I believe thats done to drive thru customers because they realize the issue when youve reached your destination. ***update*** Came in this morning the sandwich is good but the hash brown is Very Hard***** so I went from 3 stars to 2 stars SMH.
Review №7
2022-06-12We stopped here for a quick breakfast on the way the Far Rockaway church of Christ for the beginning of a gospel meeting.
Review №8
2022-03-15Fast service, great crew and seem to work very well together. Food was served hot.
Review №9
2022-03-16Same old same, except for the price! They have taken the name (Value Meal) off everything. Now, they ask what you got in your pocket before they hit the keyboard. Its not only them!
Review №10
2022-06-26Best burgers around. This place actually flame broiled the whoopers.