Delivery
Yes
Burger King in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 212-426-9532
Site: https://burgerking.com/store-loc...
Site: https://burgerking.com/store-loc...
Opening hours
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Burger King in other cities:
Comments (199)
Never use delivery apps to order ur food from this location. The food is always cold, the drinks are always spilled and they always forget certain items. Took me 3 times to learn my lesson. DO MAKE THE SAME MISTAKE.
BK was good. However the mayo or whatever the spread gave a different taste,not desirable n the crust peices hurt my gums, too hard
The burger preparations are weak. Items are slapped together with no even distribution. Attention to detail also poor. Tomatoes clumped together on half a side, sliced ends with hard core used, lettuce uneven, etc. Burger meat is undercooked.
They never pay attention to their pick-up online orders. They make the food the way they want too not how you placed your order and of course meals are always incomplete. This has happened multiple times. Im highly upset because its my money and i expect what i pay for not what you chose to give me.
Waited over 15 min for a whipper because in the middle of the day it was only 2 worker that was really slow and a manager that was on the phone the whole 20min I was in the establishment.. And when I did receive my food I didnt get no Napkins so I had to get some from another establishment...
Was not satisfied with the service. It was empty and the indian lady rather finish her conversation with her other Indian friend. I waited 3 minutes for her to take my order and she got my order wrong! I decided not to make a big deal out of it since I was hungry. Then a guy came in screaming at them stating her never got his online order and he had a confirmation number. This shows these workers rather have conversations (since its so important) then pay attention to what the hell are they doing.
I give it 4 stars because I didnt get a chance to eat there but big up on staff for allowing me to use the bathroom and to sit in there for a while while I rest from the cold outside. Its was clean cozy and it didnt smell like pily food. So good job on the hygiene and your customer service. Thank you once again for your hospitality.
The usual Burger king place, is clean, service is fast. The issue here is the clients, sleeping homeless taking most of the limited seating, although theres a second floor sitting area, it doesnt seem to be open to the public. Theres also some under the table drug dealings, at least I saw 3 exchanges during my brief visit. Hopefully it will improve.
The sourdough bacon cheeseburger is amazing. They respected all social distance and they were fast and friendly. Cant go wrong.
It’s a busy one. Almost at 3pm, there are so many orders. Food is fresh. Staff are very friendly.
Its a fast food restaurant not to big on expectations but they are open 24hrs so thats a plus if u out late nd want a bite
Is good place but is always packed and you have to wait forever for ordering and getting food. Plan ahead if you go there. very slow
The lady at the cashier cant hear I had to keep repeating my order several times. Also Everytime I go to this location they always have homeless men hanging out in there.
Uuuhhhmm, good and delicious and juicy burgers. If youre a veg., they got you too. I like eating here sometimes when Im not having Wendys or MacDonalds burger. Its yummy
The Location:Like most Burger Kings in Urban areas, youre forced to come with modest expectations. Sadly this locations is hurt by its lack of security. Too many people are just sitting, sleeping, lounging, playing and singing their own music. They may have purchased something, others simply just access the wifi. The upstairs is never open and Im assuming its for security reasons.The Food:To keep up with the constant demand, corners are cut. Its rare that my nuggets are not overcooked. There have been times when my burger was cold. Basically this locations food suffers because the team appears to be overworked and understaffed which is a shame.Summary:Long wait timesFrustrated team membersOkay foodA lackluster experience overall
Very nice staff, but they should warm up the food a little bit more. Over all everything else is good.
Ordered a whopper and it was bitten (significantly), and they didnt even try to patch it up. just bundled it up into a nice wrapper and gave it to me.workers are extremely incompetent, fits of disunity between the workers, do yourself a favor and dont come to this run-down place.
Service here is horrible. On top of that people pan handling inside and out of the place. Local drug dealer seems to control the place more than the manager
I didnt know her but my condolences goes to her and her family...But Rip Kristal Nieves
The food is good.
Good food at this Burger King but they are almost always short staffed. Hope they hire more people soon!
The manager that just had a baby is very rude inconsiderate inconsistent and cold hearted. That particular day i hd to bring my 11 month old daughter with me, it was hot, needed a changing, and time to feed my little monster when she asked me to leave because i was not ordering from their menu of garbage. My baby cant eat a whopper yet so im still confused about that. But the next week it was her birthday, another hot day, so i took her cupcakes into Burger king and allowed her to celebrate with her friends/family
Omg I went to sit and eat my food and there was roaches crawling on the wall. I almost vomited all over the table. I’m done with fast food.
Slow service not too many workers in there and when a worker do come there or late for work the slushies you want from them they only have small sizes I want a large one they dont have only small
The absolute worst food experience Ive ever had. The buns on the sandwich were burnt, the fries raised my cholesterol to the point where I need to get checked for cardiovascular diseases, the sandwiches looked like they were put together by monkeys, and the service speed was sub-par at best. It would be a better use of your time and money to go to the nearby Wendys.
Even though the place is clean. They keep getting my order wrong. They charge me for bacon because I add it in the burger. But, they did not put the bacon in it. I also said no pickles all the time I order but they always put the pickle. Its no point in ordering your food on the computer monitor in the store, if they dont get it right.
Needs hot cook food. Great food chain
Service was good but the burger was dry. Luckily, I ordered the Hersey sundae so it made up for it.
Worst delivery service ever. They cancelled my 2 orders for no reason, just out of pure laziness. When I called uber eats they Called them and told them off, they then said to them “ oh wait now they will take his order “ Lazy burger flippers. Stay away at all costs. Time wasting unprofessionals.
Very slow even if youre the only costumer in the store. And there are far too many addicts begging outside the door and just chilling inside not eating anything. One time I passed by and one was URINATING outside the door from within the restaurant. To be fair the staff clearly didnt know since he wasnt visible to them.
Service was very slow. Not good they need more people to serve the customers.
Really crowded. Could stand to use some ropes to separate lines. I just ordered ice cream and thankfully didnt have to wait until they got to my number. They also have ordering kiosks. 👍🏽
The staff are over worked and still held down the store professionally, didnt mind the wait👌❤👑
Employee got tough with homeless kick him out the store for sleeping and not being a customer previous managers and employees tried if they couldnt get the homeless out of the store. Store does not have offer refills on anything and will not give you water. Some customers of hassled when asked to use the restroom. They have a homeless issue so everyone suffers. Police are called when homeless dont buy anything
I agree Burger King is no longer getting 5 stars all because of the workers they dont take care of the customers the way they should. Their faces alone makes u not want to go back,they always so serious and always messing the orders wrong
Today for the first time it was fine but usually they are very slow. Two times I being on the line to order my burger and I have to leave because I waste so much time. Supposed to be fast food
Horrible theres always addicts sitting there and theres always a guy begging in front of the place Burger King is cool but this place is something else One time I went there with my daughter and I had a $50 bill and the lady behind the counter said I have no change then older African-American employee that works there exchange my money and gave me a counterfeit bill I rather starve than to go there again
Well as you can see in my photo that my burger was pink on the inside. This is very unexceptional its always something with this location they need better management as well as new staff.
Not very busy so my concern is the turn over of food .not crazy about that location.
The food is typical Burger King. But the staff are surprisingly efficient. Never have to wait very long for any of my orders.
Since they changed the counter workers, this place is fast and efficient.
The delivery by doordash is awful they dont want to come up. Very rude. Even when I explain that I couldnt walk and I had small children.
Impossible burger was good just have to remind myself I can order it my way.
A typical visit with decent service. With such a long wait you would think the food would be hot but it wasnt. Definitely can use an upgrade in the service department.
The food is pretty good would give it a 5 stars but they are short of staff they need more staff members so it dont get cluttered with people waiting
I like 116 Burger King everything is fresh in there all the time never had a problem
Went there for the 1st time in a very long time.... It was better food before... But way better service now... But the food isnt bad.
This place is my usual spot since it opened. Plenty of seating. Food and service are prompt. One let down is it has its share of homeless over casting the entrances.
Good service but never have anything even when they just opened. They advertise impossible croissanwich but don’t have it in the morning for people that don’t eat meat
2 stars for convenience. Dont know what happened to management and staff. Theyre miserable. That also means your food is cold and nasty. Too bad.
Food is good and hot staffing are nice I just feel like they need to find a way to get the homeless out because it always smells like urine I stopped going there
The food is always fine but the customer service sucks. A lot, if not most of the staff needs a serious attitude adjustment.
Its a good place but it needs improvement from customer services, they act like theyre forced to work in there, sometimes they smile, is clean if you in the earlier time, food sometimes is hot, but definitely need improvement in their customers services.
Better than micky Ds when it comes to pricing. Better alternative until the other restaurant decides to lower the prices of a double cheese burger. Its a decent restaurant overall.
Disgusting service ever made on that day::: super slow::: dirty environment::::
Customer service was rediculous. They soda machine didnt even work and the lady asking me if i want a meal. how you gonna sell me a meal with no drink smh
They shouldn’t have hired the shooter.
It was great until I got home an discovered that my double stacker was a bacon cheese burguer. I paid 7 dollars for a meal that looks worst than the 4 for 5.
It was dirty during a global pandemic!! It was a little too crowded to keep social distancing and there were people eating inside
The best burgers...But some franchises charge higher prices than others .. so watch out
Worst Burger king ever. Slow order taking. Slow food . They do nothing but talk and wont take your order for 7 minutes. Bathroom is filthy . No customer service skills
I HAVENT BEEN THERE IN A LONG TIME NOW I REMEMBER WHY COLD FOOD THERE WAS A LADY DOPED UP IN THE RESTAURANT TRYING TO PICK FIGHTS WITH PEOPLE.
The staff was very rude. Not a good experience at all.
I loved B.K but this 116th street B.Ks a Joke my food was cold and didnt even tasted like burger king food. Wont be ordering from here any more
Poor lady got shot over $100
Bad service dirty place lazy stuff if I can give a zero star I will do it
Great service and food is always hot opens 24 hours
I go here only for my grandchildren Im not a fast food lover but they love it
Food was great customer service on time I would recommend this place
If you are blind or otherwise disabled, forget about this dump; grungy atmosphere, unhelpful employees and some really dreadful customers make for a very unpleasant experience
I understand its late its procedure to simply reheat the food couldnt bother to do that . Management included.
This place is rude the indian ppl are rude and ask for id for a debt card she acts like she never saw a debt card from liberty tax so if ur name not on ot sje wrotes down ue id number and name and adress all this for a dam burger ..then she got my order wrong 2 times ..i will never come.back here
I would never go to this location again it was disgusting, not the companys fault but people were coughing everywhere, one guy had shot hanging out of his nose just hanging there and he was sprawled out on the counter.
Its your average Burger King. Service is ok, food is ok, the place needs some tlc.
Took waaaaay to long and shop needs an update and more staff
Really cool place to go and eat. Fast service gets what you need and want and its quick.
This place was fast with the service and my order waa received as I asked for it. The Twix pie waa delicious and the food was cooked fresh.
The 2 for 5 deal is not there. The fries were cold.
Staff always friendly, food always great and hot and waiting period is not long.
No matter how much cleaning they do in here, this place still looks dirty. Service is pretty fast though
I was in and out in a flash. Customer service is ok. The place can be a local hangout for the homeless, otherwise it is fine
Staff doesnt pay attention. Move slow with total disregard for customer. Food was ok. Lasttime visiting this establishment.
The food is fresh. The restaurant is very small, and has a lot of people hanging around doing nothing.
Good location for Burger King. Just done the street from the train. Plenty of seat and tables to eat your meal.
The food was ok think
It was what you expect from B K. Ok...... Tac was not what i expectd, nor what is advertised on the commerical.....blah, blah. The king failed that time.
If I could have avoided giving them 1 star I would have, but I had to in order to get to write a review, but this is the worse BK , always opens late and the manager does nothing about any complaints,
The staff where great despite being understaffed and over worked
Servers were disorganized. I received the wrong order. They prioritized delivery over already placed order
The service was terrible and the food I ordered was disgusting
Has gotten better since it was refurbished.. However you still get the drug addicts attracted to this place like a moth to a flame.
Good service. Very clean surprisingly considering the location
Robbed and killed that girl smh
Clean restaurant. staff is helpful
The food taste great and the service moves with tremendous speeds.
There are too many homeless people hanging out and roaches .
Not A Fan Of Fast Food So I Honestly Couldnt Help You. Sorry
Its good to grab something on the go but the workers are slow
Worst eating station no clean tables ask for salt 3 times they dont understand much english...food was great
Food decent. service ok.. customers unruley
The customer service has always been excellent
Burger Kings a good place they clean and you get what you ordered
Have it your way, Not
Service with a smile.The food was hot and the place was clean.
Food is always cold. Even after renovating the place you would think they would train their personnel as well.
Good offers at reasonable prices with indoor clean play ground for kids
I’m trying to make my order but the girls are on the phone ignoring the whole line. Get with the program or get fired.
CrapyDont pay attention to the customersA lot of drug addict on the place occupying the seatsNot a safe zone for children
Small, but not slow service
Im very 😔 sad..
Ok friendly place, get your food pretty quick.
Nice place to eat and meet friends.heavy shoppers traffic.
Slow service and has a smell because is occupied by homeless people and which I was asked more than once if I have change to spare.
Its Burger King they basically are all the same
It shows 24 Hrs at the Google, but when I stopped by around 12 am, it closed already. Left me hungry.
Very slow had to wait 45 minutes to get 10 chicken nuggets
Very good better price than caca McDonalds
Always enjoy eating their whoppers
Placed an order online, waited 3 hours, and they cancelled my order
Good and delicious i wish they would deliver
Nice and fancy location for Harlem. Lets see if the neighborhood can keep it this way.
The restaurant have the table filthy and the floors dirty the cashiers are rude
Good fast food but lack of manager
I love burger King their burger are broiled and their fries are delicious
The chicken burgers were cold and workers very slow on serving
Funny workers make the waiting for the food more fun
Food was stale and cold. Tables and floors were dirty.
1st time Im eating breakfast , it was good
Great customer service. Very pleasant
Was definitely not fast food.
They renovated but allot of junkies hang out in there
Clean place,good service 👌
It was great. The food was delicious..
Food is good but the lines are long
Very good menu choices from the app
Much better than most Burger Kings
Sooooo short staffed:(
Yummy but please put more pickles
Quick service but limited seating.
I dont eat in fast food places
For $3.49 the meal was.not bad!
Its clean. Staff is really slow on the morning. Too slow for me
Fast, Clean & Delicious!😁
Food cold not good sloppy
Decent they need to work faster
For a quick meal your in and out.
Not the same... And this location has a funny smell.
Love their burgers( whoppers )
Fast and good but Bad staff
You should try there hamburgs there really good
Upon walking in the eating area was really dirty.
Rude cashiers and very dirty kitchen
Great food with exciting deals.
MCchiken expensive price. 4 pieces $6.50. No good. .....
The New Taco is no good....it should be .25
Awesome as always 2 for 6.00
Time is fast and very nice with service.
Use BK app for great savings
Clean. But the place gets annoyed by homeless people.
Had Rat and mice!! Service is slow
W.v UTC in ebb i.c ebb UTC EDC
Poor manners poor service its just a poor choice.
Not good customer service and slow🐌
Good fresh and hot
Newly Remodeled with same incompetent staff
Service is bad now
Shows Open 24hrs actually closes at 11pm
I love their breakfast
Always a tasty bite on the go
Some breakfast foods a little over cooked
Love my Burger King 😍
Love those Whoppers! Yummy!!!
Burger king is one of the best.
The impossible Burger taste great
I love Burger King whoppers and fries
Very nice place to eat
Impossible burger is so good
Not bad. Like the place.
They are very nasty and dirty
Was quick
Worker theare the bes
Great deals on the menu.
They are soooo slow in this place
Extremely slow staff
Waiting was too long, too much deliveries.
There is no Burger King in west side
Samana is an awesome cashier...
The service was not up to par🤣
Need to keep the people from hanging out there.
Total reviews rating 3.4
199 Reviews for Burger King 2023:
Review №1
2021-10-06By far the most rachety burger King yet..whilst there a worker buss through ...d manager here....u know it was bout to go dwn..then look at that sandwich..I wouldnt give tht to anyone...dnt go ppl
Review №2
2021-12-05Im not sure how the restaurant is inside, but dont even consider ordering delivery from them. I think I got it probably half a dozen times now, and there is always an issue, ranging from missing food to simply uneatable quality. I gave them several chances, but it simply isnt worth it. Youll end up wasting 20 dollars on garbage.
Review №3
2017-02-06Nice looking place. Dont really like their food though. It just feels like a bootleg McDonalds
Review №4
2019-06-14Terrible today. I wanted your great burger king burgers but ended up getting Chinese instead today because your ancient cash registers are freezing up and unable to take customers. They are over there at 116 on lone waiting. Thats a shame and I hope yall upgrade your registers, else you will lose many customers.......
Review №5
2022-03-03The food is fine. The dining area is a little messy, and the bathroom is gross.
Review №6
2022-02-27They opened late so I couldnt get breakfast however manager was able to give me couple Xtra to make up for their error
Review №7
2022-04-19Fast efficient breakfast. Cashier has good and bad days
Review №8
2021-02-13Worst experience in my life....the became dangerously crowded.....40 minute wait when you order your food....unorganized...
Review №9
2021-09-25Just ordered from here through the BK delivery app. They forgot a whole Triple whopper, and 2 large drinks. On the app that cost over 14 dollars.
Review №10
2022-01-02The sandwich tasted good and was made upon order, the service was welcoming and fast ,