Outdoor seating
Yes
Canales Restaurant in Oswego
Categories
Location on the map
Oswego, Oswego County, New York, US
Service options
Kerbside pickup
Yes
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great dessert
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Alcohol
Yes
Beer
Yes
Cocktails
Yes
Coffee
Yes
Comfort food
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Small plates
Yes
Vegetarian options
Yes
Wine
Yes
Dining options
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Historic
Yes
Romantic
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Planning
Dinner reservations recommended
Yes
Accepts reservations
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 315-343-3540
Site: http://canalesrestaurantmenu.com/
Site: http://canalesrestaurantmenu.com/
Opening hours
- Monday:12–8PM
- Tuesday:12–8PM
- Wednesday:12–9PM
- Thursday:12–9PM
- Friday:12–10PM
- Saturday:12–10PM
- Sunday:12–9PM
Canales Restaurant in other cities:
Comments (199)
A culinary experience extrodeniar!To my astonishment their food gets better and better every time I go. If you havent been to Canales,... you are simply missing out on one of Oswegos greatest places. If I could give it more than 5 stars, I would.
Canales is a family favorite, over multiple generations. My husbands grandparents loved it here, his parents, we love it and our kids love it. Just divine.
Amazing! The best chicken parm I have ever had. Their chicken parm with that extra tasty sauce would be my last meal. Still dreaming about it.
What a great find in Oswego! These folks are so helpful and considerate with their large orders and delivery. I call on them every time I come to town for work at NMP when the boss has me order in for a special lunch (and dinner for night shift). The food is absolutely delicious and the variety makes everyone happy. Thank you Canales for making us feel like locals!
We ordered chicken riggies and we got plain dried out Riggies. A salad that had 90% celery and onions on it. Italian dressing was nothing more than olive oil and vinegar. Meatballs were tough and dried out. Im sure the owner will read this and give the typical response of thank you for your review, we depend on them to make things better and well let the staff know. Hopefully your next visit will be better. Obviously that isnt working.. save your breath, we will never return. I couldve made that meal for $30.
The outside is beautiful, charming, but the interior is too dark and the food even felt tired. Not what we remembered.
48 bucks for 2 Italian dishes. Only one came with a salad. An extra salad was 5 bucks. The red sauce was extremely salty and slightly over cooked. The alfrado sauce was thin like it came out of a jar. Was expecting better for the price.
Food was delicious and hot. Delivery young man very personable.
Sorry but gotta be honest after paying 80 bucks for 2 people you would think quality check before it leaves the store. I got burnt bruccetta like bricks cant even bite into it , and a piece of sausage that was so dried out and hard a fork wouldnt pierce it. Over salted chicken parm. Rendered the whole thing in edible but because we ordered through fooffetched no refund never again
Garlic bread or burnt toast? Delivery girl from Slice was really nice
One of my all time favorites I have been coming here for 40 + years. Everything on the menu is great
The best Italian restaurant I think Ive ever been to
Really good pizza. Decent portion sizes and all the dishes Ive tried so far delicious.
Charming restaurant atmosphere, friendly staff but a not so great lunch. Bread served was cold, Calamari appetizer was good, and ordered the steak Caesar salad with medium rare steak... The salad was presented well, but the steak was over done and very dry, and the Caesar salad dressing was pretty much watery soup which wilted all the lettuce. Couldn’t finish eating. Perhaps Canale’s is better known for their pastas and pizzas.
Birthday lunch for a friend. Canales always serves up the best atmosphere, food, and service. Highly recommend.
Should be ashamed to call yourself a fine Italian restaurant and fail epicly on the chicken riggies dish. What a dissapointment, kinda makes me think they can just serve whatever under the disguise of a Italian restaurant and take your hard earned money. Especially for a dish like chicken riggies which is local to our area..it had no flavor , no spice, very very dry when its suppose to be creamy and it was missing onions and banana peppers..very very bland so Im not even going to call it chicken riggies more like chicken rip off...its sad when the best part of the meal was bread and butter
The finger lakes male is a vary nice male . It seems to have trouble keeping stores in it . But I would rather go there then another Mall. The bass pro shop is great .
First off, dont expect authentic italian. The food tastes alright yeah, but the portions are laughable. This is what 10 dollars of calamari and a 6 dollar caeser salad looks like. I thought just their catering ripped you off but it looks like their regular orders do too. And to top it all off the croutons are stale
By far, the best Italian food in Oswego.
We order a lot and the last 4 times something has been wrong with our order. The last 3 times I ordered a pizza the pizza came with the cheese slid off the side e Ed C S Ed. Last night I ordered a salad with shrimp, I told the man on the phone it was to feed 3 people he said to get the salad for 2. It was hardly big enough for 2 much less 3. The salad and a order of fried clams came to $40 I think that was a bit high for that. It wasn’t worth calling about because the last time I did about the pizza they gave me a free one and it came burnt. I’m really disappointed in them. They used to be a great restaurant. I think it will be a while before we go again.
The food here is exquisite! I highly recommend the Seafood Alfredo or the Veal Sinatra. Fabulous atmosphere on the new patio! Perfect way to enjoy a summer evening.
Traditional Italian food- the homemade pasta is delicious. Gorgeous outdoor patio!
Excellent italian restaurant! Everything was delicious and you will go away full. Cannot wait to go again
An Oswego icon. A definite visit is needed here in youre in the area.
Canales is old school Oswego Italian at her best! Great salad, get it with house and crumbly blue!Bruschetta is a great start. Chicken parm never disappoints. Try chicken Riggies for a central NY specialty.Also, great for kids!
Waited forever for our entrees! Waitress came around and said the pizza oven was backed up 20 minutes after we finished our appetizers. It was about 30 more minutes after that when the food finally showed up. Everything was mediocre. Service was terrible.
Still nice been a year since I was last here cleaning and convenient despite having a rough walk the December cheer is worth coming for a good evening and event vary pleasant view food is good for salad just got in the door and was great and fast service
We had white clam sauce with linguine. A very few chopped up clams on top with hardly any flavor and the sauce had barely any clam flavor whatsoever. It was melted butter mixed with a very diluted clam broth. No garlic nor any other seasoning. With a basic salad, with lettuce, onion, a piece of tomatoe and cut up celery. Topped with ( balsamic?) vinegar and a little crumbles of blue cheese and a bowl of so- so minestrone soup. Our Granddaughter had a chicken strip kids meal . With three soft drinks (no refils) the meal came to $90.00 including the tip for our waitress who was very attentive and polite. 1st time eating there as we were in Oswego on business and decided to go there because of a rating on line. Not at all good.
Hands down, the best Italian food i have ever had! I always get chicken parmesan but we had a friend over and she ordered a few different dinners and sides. Everything was so good! My favorite was the Ravioli!
Sadly, no longer authentic, high quality Italian cuisine but the ambience is very nice, food quality is moderate and reasonably priced... but dont bother asking for your pasta to be cooked Al Dente, it seems theyve forgotten how
I’m not from New York so I don’t know what qualifies as good pizza, but the pre made cardboard pizza from Walmart beats Canales over cheesed extremely doughy flavorless subway flatbread. The mozzarella sticks must have been fried in the oil from when the restaurant opened. The bruschetta was ok but it seemed to have been made on frozen French bread.Simply put the food was awful. And it was $47 and they wanted a tip on takeout.It really stinks when you’re looking forward to a good meal that you spent good money on and it’s horrible. If I were back home the wife and I could have had a phenomenal steak dinner at Salt Grass for that price or a little more.I think people will leave good reviews for bad restaurants because they are afraid of hurting a business rather than realizing that bad reviews should actually be used to improve the restaurant.
Food was excellent. Was told it would be 20 min (for takeout). Took an hour! I dont mind paying for good food and I dont mind waiting. But tell me! My time is valuable too!
Food was delicious. Bread came out right away with plenty of butter. Server was very friendly and made some great suggestions; she knew the menu pretty well and was helpful when we placed orders. Soup was hot. Pasta was cooked just right. Sauce was very good as well; definitely tasted home made. Chicken parm was good as well.There was outdoor seating with music. We sat indoors and the sound did not penetrate the walls; we only heard it when the door opened. Bathrooms were clean Nd the dining area was well maintained. We were not rushed out when the food was finished as many places tend to do.Everything was very good.
Always pleased with the service and quality of food. We had a group of 10 on a very busy Mothers day and our waitress could not have been more pleasant and attentive after her climb on the stairs.😊
Just about the best Italian food around. Terrific spot for lunch, never have to wait for a table. Slightly longer waits at dinner time but always worth it. The service is always great and Ive never had a bad meal there - especially love the black and bleu pasta and the pizzas are amazing! Recently ordered delivery during peak dinner hours and the food arrived hot & fresh 10 minutes sooner than the estimated delivery time, I was very impressed!
Caring and attentive staff with a variety of fine menu choices. The food was delicious!! They were very accommodating to hour nine person group.
Morollo combo....wings with mild sauce. Best italian dressing around and LOVE the lady who took our order. miss you guys in Liverpool!!!
We have been there a few times since this is one place that has a gluten free pasta on the menu. The food and service were exceptional each time. We will be going again when we travel back to Oswego.
Nice family restaurant. We went after Hockey game fo celebrate a birthday. They had a good menu with home made pasta that was delicious. Waitresses were very friendly and were pretty fast at delivering the food. Food was good, hot and a good quantity!
Took my mom and aunt here for brunch. We were all blown away by how nice the seating area was set up and the arrangement of foods. Food was all delicious and service staff was friendly. They even went out of their way to get me butter and jelly for my pancake! Great experience.
Always tasty, the Morollo combo has the best of all. Chicken parm, sausage, meatball, and riggies with fixed sauce. Always bring half home.
Great food and friendly service. This was our first time here, would highly recommend.
Canales has been in Oswego for more than 50 years. You can even find their trademark sauce at the local Big M. They have HUGE meatballs! They always add new things to the menu. Honestly the best wings I have ever had. My girlfriend and I recently went there. Sat outside in their beautiful flower adorned COVID-19 approved seating. Our waitress was very helpful. We had a three course meal for under $50. I was surprised at how fresh everything was and how reasonable the price ended up being. We could have easily spent $100 for the same food at another restaurant.
Ordered chicken parmesan..sauce yes it is very good hence why they have marketed it to retail stores, however for an established restaurant, expected more than Sysco frozen chicken patties for the main dish.
Very busy place! We didnt have reservations, but they were able to seat us in the upstairs dining area, which was very quaint and much quieter than the normal dining. Our servor was fantastic, very friendly and offered recommendations. Extensive beer and wine menu. The regular menu is also full of options, with many dinner specials included. The pasta chip nacho appetizer was delicious. I had the vegetable lasagna, it was good. I would like to go back and try their meatballs as I have heard great things about them.
The outdoor seating was fantastic, cleaning and sanitizing was being done regularly. The food was amazing as usual. Black and Bleu pasta is highly recommended. The waitress and entire staff was friendly and helpful.
Dinners that I ordered for pickup were definitely not freshly made. Food was lukewarm at best. Used a gift card to pay, definitely not worth spending my own money.
We started coming here 30 years ago when my wife was a student at Oswego State. We still make the 1 hour drive for birthdays and other special events. Awesome food and reasonable prices. Just keep in mind entree prices do not include a salad. The Rigatoni Fixed is so delicious. Always quick and friendly service.
I went here because I had an appointment in Oswego and heard it was a good place to eat. Its not all that very bland tasting and my Wifes Alfredo was terrible. Service however was fast and friendly
I called in a order for antipasto for 2 with onion on the side because Im allergic to onions. The person who took the order asked if i wanted the 13 or 27 dollar salad. I said antipasto for 2. Which is on their menu. Also, ordered shrimp scampi.When I picked yp my order i checked the salad and it had onions on the salad. I went back inside and told them the salad had onion on it. They made me another salad. So, this 27 dollar salad only had extra 2 pieces of ham and salami. Otherwise it was the same size ans the 13 dollar salad.I know this because I was a former employee there many years ago. I never checked my shrimp scampi till I was home. The scampi was about 10 pieces of shrimp in butter sauce and nothing else. That was 25 dollars. Lost me a a customer. VERY Disappointed 😞
I like Vonas better but I had a great meal
Good service and food. My favorite is the spinach salad: a large plate full of perfect fresh spinach, lots of large mushrooms, onions and parmesan, tied in a lite dressing that was refreshing and not overly vinegary or sugary. Very satisfying. Also love the eggplant parmesan, crispy and well seasoned with their slow cooked sauce.
We just ate here for the first time. I had the baked ziti with meatballs and my wife had the penne vodka. The food was excellent. The waitress was very friendly and attentive. The atmosphere was clean. Great authentic Italian food in a very nice environment. Would definitely recommend.
How does a $18 dollar dinner on your menu become $24 when I pick it up. Not again shame on you Nick
The stuffed peppers are absolutely delicious... just like my Grandma used to make, God rest her soul. Waitstaff is friendly and accommodating, and the restaurant has a great ambiance. One minor gripe... an Italian restaurant without clams casino on the menu? Really?!Seriously though, not a bad dish on the menu!
Food and Staff are GreatWe had a wonderful server, Sarah, who made sure all of our dietary needs were met. The kitchen staff went overboard to ensure all the food was fresh and delicious. The dining room was clean. The decor is dated and could updating.
I ordered from canales a few weeks ago, $20 worth of just spaghetti plus delivery fees. The new delivery driver put my food out on the sidewalk because while ordering online I wanted contactless delivery and that means leave it outside my door. Living in downtown of Oswego outside my apartment building is the sidewalk. So someone stole my food after I already waited 2 hours and calling twice, which I also never got a call from the driver trying to find out where my door actually is. THEN the manager Julissa perceives to tell me that it was my fault for saying to leave it outside the door. IM SORRY that YOUR WEBSITE automatically leaves that as the note for the driver for your contactless delivery. I have ordered from many other places in Oswego and not a single one of them have ever given me such HORRIBLE SERVICE AND TERRIBLE ATTITUDE, plus Ive never NOT received my food before. So I will never be ordering from them again and wish I could give them less than one star. Ill never waste my money at Canales ever again, I would rather order Dominoes than Canales. They would make sure I received my food
A family restaurant that shows everyone how family should be treatedInviting atmosphere w outdoor dining availablePlate size options, are a great food and money saver if need beAll around a great experience, w quality food and genuine peopleWe will return regularly to enjoy the Canale family experience
We have been going to Canales in Oswego for over 50 yrs. Our kids grew up on Canales spaghetti and meatballs and now our Grandkids are enjoying all of Canales Italian goodies!We love everything about Canales the atmosphere the waitstaff and especially the food. We like that we can always get our favoritesThat theyve never changedHowever something is different about your house Italian dressing the last 3 times we have gotten it, it has been way too vinegary!!We were dissappointed as we love Canales salad and house dressing. Has someone new been making the dressing?Did you change the recipe?Please go back to your regular receipt. One of the reasons we love Canales is most things never change!
Very nice atmosphere family friendly. You sure get your monies worth. Been there multiple times.
Love this place! Its an historic piece of Oswego, NY. Beautifully updated with both cafe seating and a gorgeous brick courtyard, they often have live music softly accompanying your dining experience. The staff is friendly, courteous, capable and timely as you desire your experience to be. Great food, true authentic Italian style.
Great place for lunch. Baked crab dip appetizer was fabulous. I had the turkey entree. Excellent balance between meat and dressing. My wife had the fococcia sandwich with minestrone soup. Shared the carrot cake dessert. Always look forward to eating here.
I love the food, fish italiano, puzza was delicious!! I ordered on line and i had to pay cash when delivered even though I had used my credit card on slice. Not happy. I hope the customer service will refund my card. 24 to 48hrs they told me. My online order experience was feeling untrustworthy.
Canales has been one of the most recommended restaurants since I moved to Oswego just over half a year ago.Ill start with the feel of this restaurant; when I walked in the decor gave me a mid to late 1900s vide, it seems a bit out dated decor wise. The staff is friendly and attentive, not being to in your face asking questions but not just gone and no where to be found. This was a very good experience.The food; I started out with a small salad, its always a plus to see that they offer iceberg lettuce and romaine. Its also a plus that they have a house dressing that they not only make in house but you can buy it in many stores around town. My main course was the Homade Gnocchi with the maranara sauce witch is also homemade. The food is amazing! The sauce was indescribably good! And you hardly see homemade gnocchi anywhere these days!Only thing I would do is update the decor and add a presto! Great job Canales!
Great food amazing staff
We were vacationing in the area so it might have just been a bad day but they screwed up our take out order in multiple ways. Ended up making things right and refunding us the meals that were wrong. Couple other people in the take out line also had orders that were wrong. Chicken parm was delicious.
Ridiculously overpriced, rude service. Ordered delivery via online ordering. I ordered the shrimp scampi appetizer expecting a small portion of pasta, shrimp, and sauce. I received my dish only to find 4 pieces of shrimp and an ocean of sauce. Thinking it was a mistake, I called the restaurant to clarify. The women I talked with was very rude, she acted as though I was obviously incompetent and informed me the appetizer only comes with shrimp. 13 dollars for 4 shrimp is a ridiculous price for shrimp that was only *okay*. Rudeness and a bad attitude is unacceptable when addressing a customers concerns. Will not be ordering again.
We went to the Oswego location tonight and was very disappointed. We had 4 people in our party. Only one person ordered soda and did not get the correct one, told the waitress she brought the correct one. The prices of the meals compared to the quality was not worth it. The waitress was slow and once we paid (we had separate checks) one party was shorted 5.00 in change. This was disappointing as I have also visited the Liverpool location and the experience was good but I think this location is done.
When you get that hankering for some authentic Italian meatballs, like the little old Grandma down the street, when you were a kid, would give you after her piano lessons, this is the place to go. Really though, the only difference is that they are served on a plate with pasta instead of into your outstretched and open hands. Quality food and wonderful service.
Really good Italian food and the wine is very well priced. Decided to visit here based on recommendations from some locals and myself and my coworkers really enjoyed it. Really good spot to eat if you are in town visiting, since the food options in Oswego are very limited.
We go every year for mothers day. Its an unbelievably delicious place to eat. Each year we almost joke about what type of hostess will seat us. Grumpy or plain ignore you for five minutes seems to be the running average, but its a pretty busy day in the food industry. Highly recommended Italian food!
I ordered linguine with clam sauce for pick up. I got linguine with alfredo sauce, which I didnt eat. Can I please get a refund for that dinner? My husbands dinner was right.
Wow! The outdoor seating area takes Canales too new level. Everything we ordered was delicious. Outstanding service and a good wine selection. I recommend the Chicken Riggies.
It’s always a great meal when ordered from Canales. I’m never let down. The food is amazing. The garlic wings and the morolo combo are just divine. My husband loves loves loves the chicken riggies. The delivery only took about 40 mins. You really can’t get any better. ;)
Always a pleasure to eat here
The worst Valentines Day dinner ever we ordered take out and were less then a mile away the food was ice cold no utensils sent or condiments . So I called them and they still didnt bring what we need for dinner. I usually never write bad comments but they screwed up twice and I refuse to call them the 3rd time.Maybe better if you eat in but their take out is the pits. We threw most of are dinner away and the baked potato looked like they cooked it once or twice already. I give them a minus 3 stars and I see they took my first review down
We ordered a salad with shrimp and pizza and wings for delivery. The salad came and half of it was brown and there maybe 2 shrimp. I paid $15 for this salad and it was the worst ever. Pizza and wings were good
My mother and I went to Canales tonight as a birthday dinner. The wait staff was attentive and friendly. However, the food was subpar and overpriced at $72 for two people to have a basic meal.The calamari was very rubbery, and many of them had raw/undercooked batter inside.The Delmonico steak was very grizzly and fatty, on top of being ordered medium an it came firmly medium rare. Luckily, it was for me as I dont mind it, whereas my mother cant stand hers that way. When it was mentioned the server argued that no it was a medium only edging into a med rare.Her meal, the chicken parm was very thickly breaded and over salted, inside was a tiny thin piece of rubbery chicken. More like a store bought dinner.The manicotti was tough. Both were absolutely drowned in sauce, salty and unimpressive, To the point it was difficult to locate the food!The cheesecake was gross, nothing like a cheesecake should be, the texture and flavor were all wrong an just not pleasant.The mixed drinks we got first were fine, but the second ones were served incorrectly. I got my mothers whiskey sour, she got my margarita. We didnt realize why they tasted so bad to us this time until nearly the end when we sampled each others. When we told the server about the mix up, laughing about it, it was vehemently denied that no, they were correctly served to us simply because of the glass they were in. We never expected or wanted anything from our concerns but they were still disregarded.Overall, just a very disappointing, and expensive, meal. In the future we will choose somewhere else to eat.
The food here is horrible!!! The bread came out cold and not warmed up. Then, we ordered 2 eggplant parmesan dinners that were disgusting and tasted like they had been cooked and then reheated several times. They were very dry and not fresh at all. The gnoccis (if you want to call them that) were hard and the sauce was nasty and tasted just like a jarred sauce. They shouldnt call themselves an Italian restaurant at all! I must say that we did complain and we were reimbursed for 2 meals, which was about the only good thing I can say about this place!!! I would never eat here again.
Went in for a late dinner for my daughters birthday. To make a long story short. The food came out and the food was cold. Not just warm cold to the point I thought they might have just left that plate of food out. The waitress ask if I wanted her to warm it up. I got kinda made and more frustrated that for the kinda of money people go to spend at these restaurants they wouldnt offer to remake it. No that want to warm it in a microwave. So I was paying for food that they had to warm up. I think me and my family just had our last meal there.
A waiter/waitress can change your entire dining experience. Not happy when you have to listen to one complain. Not the one that served us, just one who needs to be told to kwitcherbitchen.I asked for a sample of their sauce and was brought a large bowl. I like to dip my bread in sauce or evoo.My friend ordered manicotti. I ordered homemade cavatelli with sauce and one meatball.Manicotti was very large portion. Good. My friend took half home. Along with a chocolate stuffed cannoli.My cavatelli was nice and cooked al dente. The meatball had more meat than bread. Because of that it wasnt as soft as others Ive had but good. I had to take home the remainder of my meal due to large portion.The sauce was flavorful but I felt it was oversalted. I have high blood pressure so I notice salt more. Enjoyed overall but prefer Vonas down the same street.
My husband and I recently went to Canales knowing its reputation as an Oswego favorite, and were less than impressed with the experience. The service and atmosphere were average at best, but certainly not a deal breaker. Bread was good, not much more to say about that. Where things got out of hands was the contrast between quality of food vs price. The homemade sauces were excellent, but we were disappointed to learn that they relied on what were essentially the pizza topping vegetables for their pasta dishes (canned peppers and mushrooms at a $6 upcharge, and broccoli stalks for an additional $4). I spent $25 on a meal I couldve replicated with a jar of the Canales sauce you get at the supermarket and a package of frozen vegetables. My husbands big to-do with his pasta was that he had it baked with mozzarella. That apparently means baked with as little sauce as humanly possible. Sadly disappointing based on reputation.And one more thing... If Gordon Ramsey were here, hed cuss a lot and tell you to lose the wooden carts you wheel the food (and dirty plates) around on.
My wife and I went to dinner here for the very first time. Our waitress was great and the food was even better. Big portions and the service was awesome. Thanks
Theres a reason theyve been :in business add long as they have. FANTASTIC food plus fast service is why there been our favorite Italian restaurant for years. The spaghetti sauce is particularly good. You can buy it in jars which we always do.
All lot of people say that this is the best place in town for Italian food. Well as a resident of Jersey you have a certain expectation and Canales didnt meet the mark. Veal parmesan is my go to dish that I use to compare places. I was not impressed. The sauce was without flavor and the veal was about 1/2 thick. Its supposed to be pounded flat with just enough mozzarella to cover. But I digress. The service was good and the appetizers were quite good. The wine list is limited but OK. A sampling of the table seemed to say it was just ok. Go if you must but La Perrella on 3rd is far better.
Nice place great food. Was in town for the weekend. Didnt like the off duty cops that apparently had an unwarranted issue with me so my girlfriend and I left. Not good for business.
My grandmother went in to have lunch. She had a hamburger. Burnt on both sides. She couldnt eat it. Didnt want to upset anyone so she picked it apart and eat the inside of it. My dad had ordered spaghetti and the sauce was so runny hed said its soup and noodles. This place is going down hill. Used to be a nice place to eat.
The first time I was there I wasnt impressed. I left thinking does the cook know what salt and pepper is? 6 years later and the food is still terrible. My eggplant parm was swimming in oil. My boyfriend chicken Alfredo wasnt good either. The chicken was dry, the pasta was way over cooked, the Alfredo sauce wasnt that good either.
Food was good, but the wait was over an hour and a half despite their being 5 other people in the restaurant. How ever they seem to have a very good relation with their regular customers which I can appreciate.
The food was amazing! Our server was very knowledgeable and kind and the outdoor patio, though there was some street noise, was very pretty!
Yes, we had a rough time getting our order. (5 hours) - Ended up eating it the next day..... but......They are all working hard to keep us all fed in this uncertain time. It is our favorite place in Oswego and we will still come back when they reopen.
This place makes me want to move up here so I can have it every day, its so good. We buy cases of Canales sauce every time we come up here. No other sauce will ever measure up!
It was great next time i go there gotta ask for more sauce with my pasta dish tho didn’t relieze till i got all the way home
I had high hopes for this place, because everyone locally seems to love it. We went to the location in Oswego, no idea if Liverpool is any different. The place seems like you are sitting in someones basement. drab, dark, and closeted. The seating is incredibly uncomfortable if you are tall or wide. You have two options, a booth, or a table with weird captains chairs, that looked like they would fit children.Then on to the food, we ordered bruschetta thinking that this cant be too bad , wrong, it came on the wrong kind of bread, in fact they toasted cut corners of food service ciabatta rolls, and they were squishy, and stale, then topped with the most flavorless, mushy tomato mess, and covered with tepid cheese. Brushetta should not be served hot, nor should the cheese be a nasty melty mess.Then we had to wait around for our pizza, that was on a par baked crust, which for those of you not in the industry, is something that schools do, the crust is half way baked at some earlier time, then the sauce, and cheese are added. It tasted like beer, and made us sick. It was also a soupy mess, because they do not use pizza sauce, but use their thing marinara sauce.On to dinner, we both got chicken parm, which in itself wasnt too bad, but also tasted like it had been previously cooked then reheated, and really salty. Their sauce is nasty, salty, thin, acidic and no flavor at all. How can they be famous for that? We actually didn;t really touch our food, and brought it home for our dogs, because it was disgusting. The service was unbearably slow, and we were there for almost 2 hours, when we arrived before dinner rush even started, at around 4 pm.The server was okay, not really friendly, just kind of there. I would not be back, but guess I should have expected it to be bad, because every restaurant in Oswego is.
Excellent food, atmosphere and service
Friendly staff and consistently good food make this one of our favorite places. Sorry they left Liverpool but were happy to make the drive to Oswego for great dishes.
Ive only picked up food from here. But their chicken parm is amazing. There is plenty of food for a decent price!! Do not go here if you expecting a good salad...it is all head lettuce with toppings thrown on top. And make sure u ask for dressing on the side otherwise the lettuce is soaked!! But I go here for chicken parm Italian meal not the salad.
Phenomenal service by Lanie😊 Food was Exceptional😋Kentucky Pie w/French vanilla ice cream was to die for!😉 Cant wait to come back 😎 Doggie bag will be a hit! Steak for the pups. Fixed sauce Rigatoni for the boys 😀
Some really great dishes at high prices. Relaxed and friendly atmosphere. They always do great things for the community as well. Be sure to try the fixed sauce, chicken riggies, and greens.
Best chicken wing pizza Ive ever had, but, they always forget the blue cheese on the side (when delivering) which kind of ruins it for me because they dont make the pizza with blue cheese on the inside.
Great italian food. You can create your own pasta dish- just pick your favorite pasta, protein and sauce. The broccoli sauce was delicious. They also have great pizza, salads, and fish.
Food was fantastic portion size was good service was good and friendly and accommodating lots of food options a little pricey but competitive for the style of restaurant it is and in the area. I plan on going many times.
We went for a nice summer ride to Oswego NY saw the light house then had a peace fun and relaxing lunch on a beautiful porch.it was canaleies restraint. Rod orders the veal and I order the veal sandwich. A perfect meal and great price. We will be back.
Salad and drink were warm.. Waitress was horrible.. Food was good.. I hope Im not sick tomorrow..
Unfortunately will never order Canales online again. Jumping through hoops to make any changes to an online order, then in the end had to end up canceling anyways. Not worth the headache
They provided the food for my daughter’s wedding!The food, the service and the atmosphere was excellent!
A staple of the Oswego community operated by the family of the original owners, the sauce and simple homemade Italian salad dressing remain delicious; their breads are baked on the premises; their homemade macaroni and cheese is among the best I ever tasted; their haddock (fish) sandwiches on Fridays are huge, and breaded, seasoned and fried to perfection.
I had a great birthday dinner with family coming here for the first time. Kind and courteous service and large plate portions. The fettuccine alfredo with chicken was excellent!
So, not the best for children or really picky people. They put WAY too much sauce on the pasta. But there salads are good and pizza no Cook and to much cheese
Food was delicious as always 😋
The best authentic, homemade Italian Cuisine in Oswego County. Gnocchi’s, homemade dressings, pastas and sauces- delicious! Beautiful family who treat their staff with compassion and respect and give back to the community they live in!
I wish I lived in Oswego so that I could go to Canales every week. I think its Oswegos best Italian- American restaurant. It has all the great pasta dishes, salads and appetizers that you would expect in a good, family-style Italian restaurant. The best thing though, are their sauces. They have a great traditional tomato sauce; a very fresh tasting marinara sauce; a velvety vodka sauce; a rich alfredo; and the very unique sauce called the fixed sauce, which is a combination of tomato sauce and Romano cheese made into a delicious tomatoey-cheesy sauce. Its great with rigatoni and meatballs. Theres a take-out shop in the back where you can their traditional sauce, marinara sauce, as well as their homemade salad dressings.
$23 for a very small ( medium most places) large pizza with only green peppers and mushrooms. Not bad, but not good. So greasy. Ick. Wow. Canales seems to taking after the City Chamberlins office. BS city.
Second time we have been here. Great food, price, atmosphere and our waitress (Kelly) was amazing! Def will be back.
We stopped up to see my son at SUNY Oswego and decided to try this restaurant for dinner. The service was ok by the waitress, but the food was slow to come from the kitchen. People who arrived and were seated after us were getting their food while we were still waiting. Our orders of cavatelli and ravioli were good. The steak my son ordered was spoiled and ruined the evening of a relaxing meal and visit for us. This is definitely on our list of never to visit again.
Great Italian food! Friendly service. Adhere to COVID protocols. Felt very safe eating there!
Amazing Fixed sauce. Get it!
As an 84 grad of SUNY Oswego Ive been eating at Canales longer than Id like to admit. Food is excellent & very well priced.
Went there for lunch after busy morning, only 2 other parties were there. Food was fantabulous, service very good.
Only thing worse then the food was the service. ASHAME, even the the long established places are fading. Wont ever go back again
I love the food, atmosphere and staff here. I have never had a bad experience or food it is always excellent.
Too expensive! Steak was overcooked , baked potato was from day before ! The morala dish was good but too expensive
Very poor. Saturday night during Graduation weekend , out of veal..not acceptable for family style Italian restaurant. Ordered chicken scalloping instead. Served huge clipped tenders. Like rubber in a broth with no flavor. Just a spaghetti house.
CANALES is always a great choice for a great meal, its family owned and operated with recipies that have been handed down trhough the generations your not going to find food like this in a chain resturant. Its a must do if your in Oswego.
This place is part of Oswego . The food is delicious and its a very nice dining experience , indoors or out . Know for their delicious spaghetti sauce and it is awesome . Go and check it out . You will be glad you did .
Delicious food. Very professional, friendly, and accomodatind wait staff. A bit over priced, but a good experience.
Fast, courteous delivery when you crave Canales, but want to stay at home!
Classic Italian fare in Oswego NY. Try to make a point to stop every time I am in town.
I Love Going To Canales Italian Restaurant Its An Amazing And Awsome Italian Restaurant And Yes I Would Recommend Canales Italian Restaurant To All And Everyone That Is Looking For An Amazing And Awsome Italian Restaurant To Go Out To Eat For Lunch And Dinner And Please Keep Up The Amazing And Awsome Work All And Every Single One Of You Do 😁 Jennifer Rivera Oswego New York
Its a great place to eat staff is friendly and very attentive we ate there today with a party of 16 plus 2 babies, nothing was over looked And our watress didnt forget a thing and came back to the table several times to see how everyone was and asked if we needed anything else,I couldnt see what her name was but she was great,we would definitely come again,😊
Waitress took order then sat down with other customers talking for 15 minutes and didnt get our salads before our dinner came out - I finally got up and ask for them - foods great - service that day not so much - so much for a good tip
Just went to the Oswego location and asked them to put my to go orders into microwave safe containers so I would be able to heat them up for lunch the next day. Got home with them and discovered they used metal containers. How incompetent do you need to be to mess up something this simple? See no reason to ever return there.
During this pandemic lets not forget the businesses that support all of our fundraising needs. The Canale family always helps. Please repay them with an order for take out or delivery of your favorite dish. Until they reopen for regular business!
Its not what it used to be. Food quality has gone down and prices have went up. Also its a little too creepy basement for me. I guess some find that cozy. Anyways, this food quality has gone down drastically. Find a new place.
Great food, good prices and nice people! My favorite place to eat.
Clean environment with amazing food. Beautiful combination of homemade Italian dishes and family friendly restaurant with great service. A must go!
Meals are great, prices good as well. Only down side is salads that come with meal are minimal in quality. Usually get soup instead, which is great. I eat here often!
Chicken parm is bomb. I havent been here since I graduated college, but its good to know it is exactly as I remember it. Staff is really nice.
The sauce is plaun and very acidic. The restaurant offers a more flavorful variation of their sauce. This is also known as fixed sauce. Honestly neither of them are good italian cuisine.
Had the steak and shrimp scampi. It was wonderful. The homemade fettuccine is excellent. Everything was great and waitress very helpful.
Excellent meal. I had the special, shrimp and scallops over campanelle pasta wife had veal parm and we shared a brushetts. Graeat friendly service.
The meal was very good and the service was even better thanks to Lanie. We will definitely be back!!
Had a great pepperoni pizza and salad with house dressing. Great prices and better service. Got music by Dave Hawthorne to boot!
We were there for two hours and had to ask for our food! My flat bread was good, but the pasta was only so-so.
Heavenly Lemon Artichoke Chicken with Penne Pasta! Chocolate & Vanilla Cannoli. Oswego legend, founded 1954. Our server was cheerful and efficient. Handled a nearby party with a toddler with ease. Must stop if youre in Oswego! !
Lonely garden dining with old friend. Pasta was delicious.
Phenomenal service. Not one complaint about the food or the service. Very polite staff and exceptional kitchen skills.
Food was awesome as always. First time I had to take leftovers home.
Excellent food and service
Great service, good atmosphere and really good Italian fare. Would recommend if your in town to stop in and enjoy a really good meal
We travel to Oswego to visit my wifes family. We always make a stop here. Food and service are consistently good.
Fish Italiano is our favorite. Came all the way from Syracuse to eat here today. Best in Oswego!
One of those privately owned gems that are part of the community. Great food, great atmosphere, great service. Down to earth, no tie required.😎
Our favorite place to eat when we spend our summers on Lake Ontario. Homemade cavatelli and gnocchi are fabulous.
Nice atmosphere. Food was delicious. Great portions. Service was excellent.
Food is average, fair prices. Service is horrendous. Bar tenders go out of their way to ignore you.
Amazing food, great service and a great family run restaurant. If youre just coming to oswego its a great place to eat
Food is always great but very expensive to eat there
They took a very late reservation for a group of twenty, and did a fantastic job of accommodating. And the food was great!
Great food, family owned that cares about great customer service. Never had a bad meal there
Music was too loud. Couldnt hear conversation with our guests at our table. Had a nice walnut chicken. I used to go there not a favorite place now.
Food was delicious and staff was very friendly. Prices are very reasonable and it was a great visit!
Excellent.. Clean ..and great food. Really represents itailion people
Cant beat homemade noodles!
Great food, decent pricing and polite staff. Get the meatballs they are awesome.
Recommend lasagna and chicken parmesan, in the words of my friend, Canales for Italian, Vonas for steak. Dining rules to follow for Oswego.
Very good food
AWESOME meal and some incredible waitress service. 100% top notch...
A great family Restaurant and we love picking up trays of their one of a kind penne with Fixed Sauce Romano Style....
The food was good and the service was great. Definitely recommend stopping if youre in the area.
Old school Italian.Great Food, huge selection of traditional and modern cuisine we must go back.
Awesome food and the cutest/kindest red head working the bar. Huge servings too.
Great food, staff and atmosphere. Absolute favorite on their menu is Chicken a la Monica.
Save your money going somewhere else
Food has a good variety. Service very good. Food very tasty and large portions
Laticia was a great waitress. She had a lot of people to take care of and she did a wonderful job.
Chicken parm all day long, yum. Love the sauce here, makes every dish great, meat or vegan.
Had an awesome pizza here after getting the Salt City Eats deal, couldn’t recommend them more!
Great food and the atmosphere setting is nice especially outside in the courtyard.Great music atmosphere to.
The appetizers were delicious but main course was just horrible. The staff was excellent!!!
Quaint. Very good quality food. Waitress was very helpful.
Fantastic Italian food. Very friendly service. Great atmosphere.
Theyre food was great. I got take out so I dont know much about the service.
Great atmosphere and great food. Can not go wrong here if you only want Italian food.
The best Italian restaurant ever and their chicken Riggies are really good
The food is delicious and the portions are huge! The wait staff is friendly and attentive.
Great food, great service in a relaxed atmosphere. Have the fried haddock and a salad.
Very good pasta - personal favorite is the fixed sauce.
Great food, great service. It has become one of my favorite places to eat at.
Total reviews rating 4.3
199 Reviews for Canales Restaurant 2023:
Review №1
2022-06-10Canales catered for my wedding about a month ago. The level of service and food quality blew me away. Nick and Sarah were amazing with planning, coordinating details and setting up the venue. The servers who worked the day of the wedding were attentive and even brought me and my husband water on the dance floor! My guests commented multiple times how fantastic the food was. I can not thank them enough for making my wedding go so smoothly. I highly recommend Canales Restaurant! Thank you again for all you did!
Review №2
2022-04-17First time there and will be back. My husband and I shared so we could try a dinner and pizza. There was also bread and butter served A very nice menu with plenty to choose We ordered the Montreal Tenderloins Medallions which was delicious, tender and flavorful with a side of Minestrone soup for me and mashed potatoes for him. We ordered a large Meat Lovers pizza to try freshly baked and to take home next day. Which was also delicious. us both ways. Unfortunately we left no room for dessert but we will go back. The wait staff was fast, friendly, just perfect.
Review №3
2022-04-11This chicken is absolutely horrible and dry, felt so boring and tired. Fries were alright and found food on the seats when we sat down. Really disappointed compared to other restaurants. Mcdonald’s does better.
Review №4
2022-06-30Given the expectation for a small town place this was pretty good. Chicken Parm was solid. House salads were not so good at all. Lettuce wasnt crisp at all, couldnt finish It. Service was fine for a weekday lunch.
Review №5
2022-03-24Food was tasty. A little pricey but a pleasant experience.
Review №6
2022-06-01Mixed reviews.. my wife ordered the flatbread and she said it was delicious. I ordered a staple of Italian restaurants Eggplant Parmesan and I found it to be almost inedible.. the sauce was probably reheated from day to day with tomato paste added each day and the eggplant was over cooked. It’s unfortunate since they have a good reputation.. perhaps they had a short order cook on the job with a poor education of Italian Cusine
Review №7
2022-05-17Michael Stapleton25 Genova CtFarmingdale, New York 11735May 18, 2022Owner/ManagerCanale’s Restaurant156 W Utica StreetOswego, New York 13126Dear Madam/Sirs:Although I’m not in the habit of writing letters, I feel compelled to drop you a line. This past Saturday, May 14th our entire family invaded your establishment for an early dinner. Originally, we were seated outside but had to be moved inside due to sun and heat. Our party consisted of 9 of various ages and various likes etc. While you know the restaurant business better than I, being a Server/Waitress was almost an impossible task.We were coming from my Granddaughter’s graduation ceremony and of curse all were hungry and thirsty. Our food orders ranged from a simple individual Pizza to a thick Steak along with salads and many different beverages for all of us.Our Server/Waitress was both courteous and professional. No matter how difficult nor how many requests were made there was always a smile along with our requested item. This Lady was impressive to the point that I had to bring a menu home so I could write to you. As I have already stated the Employee willingness to satisfy her customers was a credit to your fine establishment. We loved the food and the atmosphere and should we travel to Oswego we’ll be back and highly recommend it.Yours truly,Michael Stapleton
Review №8
2022-04-08Always good food, drink, and atmosphere. You have to try the house Italian or blue cheese dressing and the traditional sauce over your favorite pasta with a meatball or two
Review №9
2022-05-26Service was ok! Food was horrible… I mean come on do not use the word authentic and serve italian food like this. Not to mention, the prices are insane. For a small town it’s okay but the quality of food is horrendous for the price. I would not return.
Review №10
2022-06-07If youre from Oswego, then you dont need a review of Canales- you just go because its like having a meal at a friends home. Warm atmosphere, good food, friendly staff. No drama, no attitude; just an Oswego institution doing what it has always done- and doing it well.