In-store pick-up
Yes
Capital Customs in Albany
Categories
Location on the map
Albany, Albany County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 518-949-2009
Site: http://capital-customs.com/
Site: http://capital-customs.com/
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Capital Customs in other cities:
Comments (102)
My mom and I received a car starter. We were referred by Steven! Great service all around. Jesse was great to us, the two installers explained everything to us and Jesse showed my mom how to work the starter. My car starter works from an app on the phone that Jesse recommended and I love it. Great customer service!
Shop is clean as a whistle. Jesse the owner is knowledgeable and fair...new shop is right in Central Avenue, plenty of parking.
Got a new stereo for my old 2015 Santa Fe. Good products and good, clean work. Fast, straight forward service. Dont waste your time at other shops. Im bringing my other vehicles here for other upgrades.
They were amazing here! Installed a car starter for me. Right before the winter hits I couldnt be more thankful. Was done quickly and they had no problem answering questions we had. Very friendly and professional... Highly recommend!!
NEVER get your remote starter installed here!! We spent almost $700 on two remote starters and the night of the install my car experienced an electrical surge.. I called them next day and they insisted there was nothing wrong with their install and to keep an eye on it, and if anything else came up to go to a dealer to get it diagnosed because it must have been something different. A few days later my fuel door stops working when i needed to get gas, so i had to pry it open to get it filled. Two days later I bring the car to the dealer like they said and they come up with the remote starter install being done incorrectly with wires swapped. After me sitting at the dealership for 3 hours, they refused to cover the diagnosis fee I was charged when I called Capital Customs to tell them about what was found. They changed their story and say how i should’ve brought it to them first to diagnose… After another half hour of them fixing their botched install, they also stated the collateral damage of me having to damage the fuel door to get it open was like me locking my keys in the car and breaking the window to get in. Maybe they’re right, it was my fault for going to them to have my remote starter installed for them to then cause my fuel door to not work and all this other drama. It was all so unprofessional and the price was definitely too good to be true. Take your money elsewhere!!
Capital Customs did some bike work on my Harley Davidson, they upgraded the audio and new handle bars. Very professional company look no farther then Capital Customs.
Thanks to Jesse, my 10+ year old car has a modern dash. Quickly and expertly installed a giant pile of parts and custom dash pieces that I had compiled. Also responsive before, during, and after as well as giving good instructions when I wanted to make some personal adjustments. Will return for any other services he provides and that I need. Thanks again!
Top notch install, equipment and above all 5 STAR SERVICE. Capital Customs stands by their work. Installed an entire sound system in my Key West Center Console and it sounds amazing. Can’t recommend these guys enough for any of your audio needs!
The team at capital customs is amazing. Their kind, helpful, efficient and knowledgeable. I purchased a new car and was able to get in quick. I love the reminder alerts they send to remind your about your appointment. 10/10 do recommend.
Capital Customs does excellent work! I communicated specifically with Jesse and hes awesome! Very professional and takes care of you and your vehicle. You will not be disappointed👍
If you live in the Capital Region dont even hesitate to go to Capital Customs if you are looking for quality work. Billy and Jesse do exceptional installation work but more importantly will give you great customer service. I just bought a new car that had a factory audio system that was extremely underwhelming but thanks to Jesse and Billy my car now sounds fantastic, all musical instruments can be distinctly heard with clarity and power. Most of all though is the great customer service that I mentioned above, Billy and Jesse took time to listen and understand what I needed. Much appreciated guys!!!
Capital customs did a full audio install on my WRX,speakers, reciver, amps ,and sub. Saddly not everything went as planned but Jesse worked with me and we were able to get everything exactly as i wanted it. The install job was clean and profesional and the customer service was exceptional.
I never ever post anything good or bad about a business. I drove over 200 miles to have my stereo looked at on my bike.i communicated a few times with the owner previously before making the trip.i get there a hour early and I get the bike off the trailer and he gets it right in to work on it.less than 20 minutes later he tells me that a few wires had been mixed up when the battery was changed. He straightened it right out and gets it working. I said to Jesse the owner how much to I owe you? He said to me you drove two hundred miles to get here you dont owe me anything? Huh? Unheard of???. Great business with very good people. Hard to believe there are still people in this world that are not out to take advantage of others.
Great service and employees. I had a head unit installed. Nothing to fancy, but was treated first class. They noticed two small parts I was going to install on my jeep later and they installed them for me at no charge to help me out. It was a great surprise. They go above and beyond
Jesse does great work! I was looking for somewhere to get new tires mounted on my motorcycle 2 days before Americade. Everyone else around told me there is no way to get them done in 2 days. I called Capital Customs up dropped the bike off and a few hours later Jesse was calling me telling me that my my bike was ready to be picked up! I recommend this shop to anyone who is looking for great work at an honest price!
I called this place asking if they can do installation for an aftermarket audio systems, the brand is Hieha. They answer was: NO we dont install those here, in a very rude way. I said ok thank you and they hang up, nothing else. My conclusion: those guys doesnt have idea of what is customers service and being professional. I will not recommend those guys not even try to call them.
I had a stereo installed in my37 Ford streetrod, they did an excellent job, I highly recommend this place
Best experience I’ve ever had when it comes to radio shopping and installation. Jesse took awesome care of me and my car. These guys are very professional and knowledgeable. I have a used car that had some extra wiring issues going on and Jesse cleaned it all up for me without hesitation, something he clearly didn’t have to do. I’m loving my new Pioneer radio! Jesse you ROCK! I’ll never ever go anywhere else. I’ll recommend you guys to everyone. You are by far the BEST!!!
Capital custom takes care of all our personal vehicles and all of our work trucks.. Great workmanship very clean and excellent service would highly recommend them
Thank you to Capital Custom for great service and a perfect installation of my sounds system in my 2018 Toyota Tundra 1794. The time giving to my vehicle and I was the best service ever! Great price and great service! My system sounds so good, it is exactly what I wanted. PERFECTION! First time I have had a system installed and I am 100% satisfied.Thank you,Jesse
I have never, not once in my life, experienced customer service like this. I sent an email at 9pm on a Sunday night because I was stumped on an audio problem and Im 3 hours away. Ive never met Jesse, nor he me. He calls me back 10 min later and gave me advice. 2 days later, I text him at my wits end. He walked me, step by step, how to fix my problem (via pics, guidance, etc) until past midnight. And the problem is solved. Ive never been so frustrated with something, and then so relieved iny life. 87 degrees tomorrow and I wanted to listen to my music while riding...thanks to Jesse, I can. Making the trip to his shop just to thank him on person and get some add-ons for my bike. If youre in the tri-state area, go to Capital Customs and see Jesse...you will NOT be disappointed.
Excellent work! I will not hesitate to continue doing business with Jesse. I had a Bluetooth radio , front and rear speakers , tweeters, amp installed on my Street glide. A lot of attention to detail. I can not stress it enough EXCELLENT work!Angel
These guys are amazing!! I went to get my system done after working 3 shifts back to back to back! The owner Jesse offered to pay for an uber home so I can get rest. I declined but my car was still completed in the time frame that was given! The sound is crisp and clean! I will be back! Great customer service!!!! Thats a fact!!
Did a great job installing a remote start for my Chevy trax. Prompt and very reasonable. $30 less then all the other places I called. Works like a charm!
Capital Customs is the absolute best custom car electronics company in the Capital District! Capital Customs not only has the best prices but they also do the best work! Capital Customs installed a radio for me in my vehicle and they were much more affordable then all other custom car electronics companies in the area. Also I was having an issue with my factory roof marker light kit on my truck and I stopped by Capital Customs and they were able to fix it perfectly, and even better FREE OF CHARGE!! I strongly recommend Capital Customs to all people looking to get stereos, starters, amps, decks or any other car work that Capital Customs does! I will always use Capital Customs!!!
I have known Jesse for years and I have watched him from the very beginning of his journey to now becoming a business owner. He is the only one I have ever let put my systems or my remote starters in my cars over the years. Very professional, great prices and does amazing work. So proud of you Jesse!!!!!
Had remote start installed on my 07 Tacoma work-horse. Best price around I could find. Outstanding CS. Answered all my questions. Got me in super fast and around my schedule. Had the work done within the time promised! Could not be happier! Highly recommend!
Installed my remote starter And a week later installed my heated seats ! Waiting on nice weather to have tint put on my windows. Capital customs is Awesome Customer service and fair prices !!
Great Experience! Took the time to listen to what I wanted to achieve with my car audio upgrade and then explained the options in detail. After a glitch a few days down the road after installation, Jesse accommodated me that day and re-did the job to perfection!!!! I could not say more about the team at Capital Customs
What a fantastic experience!! Jesse’s expertise is unsurpassed by the competition. He accommodated my schedule, did not try to oversell me anything and set me up with a great stereo that exceeded my expectations. And to top it off, he even fixed an annoying rattle coming from the hatch/trunk at my request!! A Five-Star experience all the way!!
Capital Customs is sooo much more than a car stereo store.I had a headlamp that needed replacing. They had the broken one out and the new one installed in record time. Their prices were very reasonable. The customer service was polite, courteous and knowledgeable about my issue and others as well. There was Mercedes getting tint on the windows while I was there, I couldnt help noticing the craftsmanship. Definitely experience there. So guess what Ill be asking Capital Customs to do next?? Call ahead with your automotive issues... I bet they can help you out!!!! 👍👍
I have had many flawless installs by Capital Customs. So thankful for my remote car starter during the winter AND summer! Highly recommend Jesse. He is wonderful.
Capital Customs is by far the most reputable, respected and most reliable custom ANYTHING INSTALLATION SHOP in the capital district. He provides the best top notch quality products and customer service. He has done installs in every one of my vehicle including boats, atvs , jetskis and motorcycles. I would never trust anyone else to perform my needed installs and you shouldnt either. Keep up the good work !!!!!!
Headlights Upgrade: Big Improvement!I purchased high and low beam halogen headlights from Jesse at Capital Customs on February 28, 2019, and he installed them in my 2016 Hyundai Azera These headlights greatly improve visibility over the original equipment headlights provided by Hyundai. On August 19, 2019, the ballasts failed in the headlights. Jesse was kind enough to replace the entire headlight assemblies, both high and low beams, and install them, at no charge. He also adjusted the aim of the headlights to insure they point as intended, again, at no charge. Jesse stands behind the products he sells and installs, and he is an honest businessman. I highly recommend his shop. Dan H.
Had a remote starter installed on my 2015 Sonata today, Capital customs did a great job was very friendly and professional clean professional install couldnt be more happy with my remote starter definitely sending all my friends here and recommending them to everyone.thank you guys.
Don’t look anywhere else, this is the place you need to go to. Had a remote starter and rear camera installed with impeccable service and outstanding price. You will not be disappointed! This was my first time there and I am definitely recommending Jessie at Capital Customs to all my friends and family!
A+ service, A+ product INSTOCK! They have everything you need right there, no waiting on ordering what you want! THE BEST OF THE BEST, super knowledgeable and caring staff! Look no farther this is the #1 audio shop!
Capital Customs is the BEST !!! Their work is amazing , and Jesse the owner is so great and pleasant to deal with . Weve used them for a few different projects , and everything has always been perfect!
Hands down best experience of my life! Stayed open late to accommodate my achedule, installed a keyless entry/remote start on my 05 trailblazer and literally did it in like 15 minutes. Highly HIGHLY recommend coming here for anything audio/video and remote related. Price was fantastic too. Lower than anyone I received a quote from!
Called Capital Custom and talked to jesse about a car remote starter for my car great service and perfect im so happy with it thank you so much jp
Im typically a DYI person; however, when a headunit wouldnt come out, I decided to try out Capital Customs. Even though I was quoted for 2 hours of labor, Jessie finished within 1 hour and charged me for 1 hour. I would 100% recommend.
Went there with my mr2 Spyder because the wiring for my sub and speakers was a disaster and wasnt working. Jesse fixed it up and there is no visible wire. He did an amazing job. Definitely worth going here over other places
Great experience. I had questions, needed some help. Jesse had the answers and was able to get everything going. You need something for the car. Call Capitol Customs first. You will be glad you did.
I went to this place based on the reviews and was not disappointed. I bought a remote car starter for my husband last year for Christmas and then he took his truck in and had it installed. Top notch job, friendly and explained how everything worked. Would go here again. Thank you.
Ive been told Im not a easy customer to please.....well Capital Customs definitely made me very pleased! If your looking for clean,neat, professional, and Quality work with great customer service then I recommend everyone go see Jessie at Capital Customs!!
Great place to get any type of work done to your car! Whether you need auto repair or a new customized stereo system!
Very professional and knowledgeable definitely know what theyre doing as a matter fact he even tune my amp for me for free now it sounds awesome way way better than Boomer McLoud Capital customers the number one source
Jesse is an absolute professional. Stands behind all of his work. Look at what his shop has to offer and dont hesitate to call. You wont be disappointed.
The owner, Jesse, and the workers were very nice and helpful. I was there about 1 1/2 hours while a remote car starter was installed.
Most standoffish dude I’ve ever dealt with likes to talk over you Big egos don’t build good stereos I would recommend that anybody that likes to actually be heard before they’re told they don’t know what they’re talking about not go here this dude just lost 10K in upgrades
Best around... had my oil changed faster then a mavis or Midas. In and out. Nothing more to say. You want the best? Go here and thats that. Will I let anyone else but Jesse sidoti touch my car?... Absolutely not.
Go see Jesse for all your car/bagger audio and pretty mucheverything else. 5 star Captial Customs!!!!
Great service. Work that was done was clean and done the right way. Great communication. And very friendly
Great service! Got me in on short notice and didnt take as long as estimated. The price was reasonable and I will definitely be using them again!
Ive know Jesse since we were kids. He is great at what he does and does it right! Hes a master when it comes to wiring and electronics.
One quick phone call and you’ll know they want you’re business. Jesse was respectful, knowledgeable, and accommodating!
Had a starter and a backup camera installed in my 2006 f150. The price was great and showed me how everything worked before I left.
Nice shop, clean and open space, did a very nice job installing remote car starter and competitive price.
Awesome crew, know their business in and out. If you need car audio work or a remote starter I cant think of a better place to get it done.
Helped me with my 2008 Honda Civic. These guys are the best. Highly recommend. Dont go anywhere else.
Jesse is a great dude, clean shop, honest guy doing professional work. Highly recommended.
Quick and easy remote start install.....Thanks sooo very much (and had it done 20 mins earlier then quoted).
Very professional and knowledgeable. Very pleased with my car starter. My stero sounds amazing and it was a fast service. Thanks guys
These guys do great work, fast not expensive and is an all around business., Check them out!
Non of staff were wearing mask. At my time of visit, customer was not within 6 feet. Did not felt safe going there
Great place to get your audio installed. Knowledgeable, professional and courteous.
Awesome work, always professional and very reasonable priced, will beat anyone else for better work. Always happy with work Ive had done
Jesse is amazing go here if you want a legit amazing customer experience. Thanks again man!
Jesse was quick. My system sounds great in my 2003 Chevy Avalanche
Did my custom work and its works well
Got a car starter installed, now Im going back there to do a second vehicle. Great service.
Amazing customer service, top notch skills and superior work
I needed someone to replace my car horn. Reasonable price. 😊😊 thank you.
Best prices !! very knowledgeable courteous and professional I had 2 put in this weekend
Jesse knows his stuff,set me up right. Very happy
Youre cheating yourself if you dont bring your car, bike, or boat here for custom audio installation
Jesse and jim are the best around for car stereos and starters
Very friendly, quality workmanship!
Excited to get some work done here!!
Clean work. Go here first I had to have him fix my work done by boomer.
Jessie is the best around for cars, trucks, and bikes
Jesse and all the guys there are the best
Awesome service
Great service and a team that knows what they are doing!
When other shops tells you, that it cant be done, then call JESSE!
Hes a great guy and knows what hes talking about.
Great place to get work done
Absolutely amazing Very knowledgable people
Best car audio around!
Highly recommend!!!
Hands down best around
I love my new pipes. They sound great. The owner helped me pick out nice ones for my bike. Him and his crew worked fast. I was just a couple of hours without my bike. I will keep coming here for all other work I want to do on my bike.
Total reviews rating 4.8
102 Reviews for Capital Customs 2023:
Review №1
2022-06-16Always a pleasure doing business here. They always know the latest and greatest for your vehicle. I love all my stereos. Wouldnt go anywhere else! These guys are the best. They absolutely go above and beyond for their customers. Thanks again!Before and after pics:
Review №2
2022-04-30Jesse and his team helped me out!! After buying a bunch of stereo equipment for my 21 Grand Cherokee(not from Capital Customs) the shop that was supposed to install my stereo originally wouldn’t respond. Jesse was nice enough to take on the unfinished job and I couldn’t be happier!!! Thanks again to everyone that took part in the install on my vehicle at Capital Customs!!!! I’d recommend Capital Customs to anyone looking for Car Audio installation!!
Review №3
2022-03-03Reached out to them to inquire about having a remote starter installed. They offered the best price around and got me on the schedule that same week. I was in and out the door in less than a half hour. Quality work, highly recommend.
Review №4
2021-10-26Worked with CC via text to get my 2020 Street a glide in for some audio work. They installed Diamond Audio amp and speakers and CarPlay adapter. It was done before promised, was able to pickup and pay after hours. Highly recommended!!!
Review №5
2022-01-19Dropped off my 2015 Ram 2500 to get a touchscreen head unit, back up camera and automatic start. Dropped it at 12:15 and they called at 2pm to pick it up. I was blown away! All their work was extremely clean and everything tucked away and out of sight. Prices were EXTREMELY fair! I assumed it would be a few grand for all this work and it wasnt even close. Everyone recommended this shop and I now see why.
Review №6
2022-07-02My grandfather recently got an apple car play installed in my car and it is amazing! Very fast work and super helpful when I had questions. Would definitely recommend to other people. Thank you so much!
Review №7
2022-02-04Had a remote starter installed in my gfs `18 Mazda 3, in December. Took less then 20 minutes. Great service, reasonably prices, friendly. Highly recommended.
Review №8
2022-01-19Jesse, Chris & Dominic took excellent care of me. Remote Car 🚗 Starter was a Christmas 🎄 Gift and complete luxury.
Review №9
2022-05-16Never been there before, just saw the good reviews.Had my Subaru STI custom subwoofer box shear the two bolts holding it to wheel well in my trunk. Brought it over there to get remounted, it was done in 2 hours.They remounted my speaker grill that was kinda loose AND recalibrated my headunit settings saying so your mids stop sounding blown out, all without even being asked.Done and out the door for $58. Couldnt believe it. Ill be in the market for a modern head unit with Android Audio and will definitely be a returning customer.
Review №10
2022-04-13My system was installed…guys were great..especially the poor guy who got stuck cashing me out…..super cool…I couldn’t find my ATM card…full panic…he was really nice and didn’t make me feel like the idiot I looked like…definitely would recommend