Wheelchair-accessible entrance
Yes
Care Design NY in Albany
Categories
Location on the map
Albany, Albany County, New York, US
Accessibility
Phone: +1 518-235-1888
Site: https://www.caredesignny.org/
Site: https://www.caredesignny.org/
Opening hours
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–5PM
- Friday:8:30AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (20)
We have care design for our handicapped son ! The group home has been charged with neglect and mistreatment by nysarc and our sons caseworker from care design does not put in any effort to find him a different placement! I wouldn’t recommend mr sabino
I have called several times. If the phone line doesnt hang up on me before it even gets to the automated menu, I get the wrong person with the extension I chose and then when I finally get to the right person, they dont answer and they never return my calls. How can anything get done if the phone line is out of order? Are they just ignoring everyone right now? Whats the deal?!
My family and I have been with this agency for over a year now and we have not received any services for a relative who has severe autism disorder. I would not recommend this agency to anyone.
Worked for the company as a temp for a short while. Experienced rude and was physically abused by one off-the-rails individual. How can people of this ilk care for the disabled?
Great company to work for and very caring coworkers. I appreciate their professionalism and ability to attend to multiple priorities. Im very impressed at how this company has matured in such a short time.
I have nothing but positive things to say! My son and rest of the family have had the best experience with care design.
I dont remember this as it was 6 months ago youre going to have to send me something to remind me six months is a long time to remember anything Ill think on it and see if I ate I can recall what this company was for and go from there thank you
❤️❤️❤️Very nice and patient.
Great place to work and advance...provides awesome support to those in need
Wonderful organization!
Total reviews rating 3
20 Reviews for Care Design NY 2023:
Review №1
2022-06-17Of all the agencies weve ever been with, Care Design is above and beyond the rest. Their staff is knowledgeable and always willing to take time with our many crazy issues.
Review №2
2022-02-25We have had the best Case Manager ever, Jenna is a life saver, always there to help and guide. The office process was very smooth too.
Review №3
2022-07-07My little autistic brother is highly aggressive, I cant even get a appointment for a psychiatrist to give him medicine. Care design doesnt help.
Review №4
2022-05-26This company doesn’t do well with many things I been asking since last yr to remove my sister from there system & all I have gotten was a bunch of talking with nothing done very unprofessional they never returned calls like the claim it’s just ridiculous don’t send love ones to this company for assistance unless you want the run a round.
Review №5
2021-10-26I was with the agency for a year lousy service . Case manager would not call back or pick up the phone. Would do little to nothing on issues. When complaining about the CareManager to the Supervisor. Supervisor would give me another agency number to go to instead of taking care of the problem and offering me another care manager.
Review №6
2019-11-16I’m currently working as a Care Manager Supervisor for Care Design NY in Queens. I have received a great amount of support from my direct director and the regional director to help me continue providing good quality services to the people we are serving. I can always rely on my team to get the work done and also seek help from whomever in the office if I ever need further assistance. I love the flexibility in my schedule and I absolutely love the fact that Care Design provides every employee a chance to grow within the company by only promoting from within when a position becomes available. I definitely see my career growing with Care Design and have no issues at all. I am a highly satisfied employee.
Review №7
2020-03-10I interviewed with care design on March 2nd. everything went well, later on Elisabeth Lee Taylor contacted time inform me that she would be extending the offer and therefore she will be sending me an offer letter via email.on March 9, I emailed Elisabeth to inquire on the status of my offer letter that same day she contacted me via telephone to update and told me that she will be emailing me my offer letter on March 10.On March 10 Elisabeth contacted me via telephone and informed me that unfortunately they won’t be able to move forward because “I don’t write in Spanish” and specifically said I am able to understand and write in Spanish. Elisabeth Lee Taylor wasn’t able to explain to me the exact reasoning of Care design decision.
Review №8
2020-06-25My brother was independent and lived alone. However, he needed a worker to assist him on a day to day basis. Yes, he was high maintenance, but it did not excuse the fact he did not have anyone to go over to his apartment to see him visually. I did not know he changed agencies until this past week. He had medical issues, and the worker was supposed to make sure he was taking his medication. The lack of professionalism, uncaring, and no help, he did not receive. My brother passed away from a massive heart attack. I strongly urge you to find an organization that genuinely cares about the people they serve and puts their needs ahead of their own.
Review №9
2020-11-19As a Care Coordination Organization/Health Home, Care Design NY Inc provides world-class service in really trying to support their workforce, the people they serve, and providers. Consistently, they will do what is right over what is a hard time after time. It may not be popular but CDNY Inc does right by its members, providers, and the people they support.
Review №10
2019-10-09I completed an application for my son in July 2019, so he could get care design to help him into OMRDD. I sent the packet to care design and I was instructed to send the medical records to OMRDD. The worker emailed me today to tell me she wasnt involved in the process, because I mailed the medical records to OMRDD and not her. This process has been awful and the company has been very unhelpful!