Carnegie Hill Veterinarians in New York
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New York, New York County, New York, US
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Site: http://www.carnegiehillveterinar...
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–6PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
They make you wait outside with this super cold temperature, or they send you to the next door shop to wait out there. It’s just not fair for the pets either for the owner of the pet. For the what for they have a lobby or chair inside???? Besides I always got on time and they always make me wait. And how they treat my dog I even know, they don’t allow you go with your pet.
I used to like this vet until I had a bad experience. Firstly, there’s a lack of continuity, I don’t think we’ve seen the same vet there more than twice, but we kept going cause convenience of location and Saturday hours.However during Covid they became increasingly difficult to get ahold of, requiring you to enter times you were available for appointments on the website, but never answering their phone or responding to emails or online appointment requests. Finally they literally completely abandoned us when my dog had a UTI. We called another vet in town and they squeezed us in same-day for it, so we’ve permanently switched to a different vet now because of poor service at Carnegie hill vet. Our new vet is great, we see the same doc every time, they have Saturday and emergency appointments - much better overall.
Since my first appointment at Carnegie Hill, from the front desk to the vet, they are all very attentive and very responsive. They treat our puppy with care as they understand that he is an important member of our family. I would recommend Carnegie Hill to anyone who is looking for a vet.
We have been working with Carnegie Hill Veterinarians for three years after a fairly disappointing experience elsewhere. The vets and support staff at CV are a breath of fresh of air--helpful, responsive, practical and no nonsense. Weve seen two of the vets, Drs Miller and Kovach, and both have been super thorough and very down to earth in their recommendations. Cant recommend them highly enough.
We have been going to Carnegie Hill for almost 10+ years. Thank you all Dr.Miller, Dr.Hilchuck and Dr.Weissman along with the technicians Eric & Jack who have always been great to work with regarding any clinical visit when it came to our furbabies. Always professional and courteous.
Brought my new kitten in for a checkup and then to be neutered. I can’t say much about 1x1 time as we’re in the time of Covid, but they were so great about calling me and walking me through every step of the way. I was amazed at how quickly he bounced back from surgery! Staff is so friendly and knowledgeable. I couldn’t go in with him but I trusted them handing him over. I’m sure he’s not looking forward to the next visit, but I am! 😂 Very happy.
The entire experience with Carnegie Hill Veterinarians was a positive one. The staff was informative and responsive to my questions. They were helpful and consistent in their information which enhanced my confidence in the office. Dr Alexander Miller was personable and welcoming and made me feel that my cat would be well cared for. The procedure went without incident and the post-op course was uneventful (although I did have to remove the protective collar within a few hours to keep my cat from trying to hang himself!!). My post op visit was well handled and I could not have been more pleased with the outcome. I would certainly recommend the doctor and the office without hesitation.
I am very, very happy with Carnegie Hill Vets. Dr. Miller is wonderful, very conscientious and thorough. My Pekingese had a tumor on her paw that needed to be surgically removed. It was caught early and dr miller made sure to get her in for surgery very quickly. He made sure we came in to change her bandages every couple of days and always checked up on her when his vet tech changed her bandages. His staff is also very good and competent. I am extremely comfortable with the service and support both my dog and I receive. I would highly recommend this veterinary practice. The whole staff is very professional and efficient.
Dr Miller is an extremely thorough doctor and he has enough experience to always diagnose the issue correctly and treat it well. I have to say that the technicians also do a wonderful job at making dogs comfortable and treat them properly. My dog, Bolt has been going there for last 7 years and we have never had any issue. I remember once Bolt had fallen sick and we called the doctors office after office hours, he quickly returned our call and told us to take him to emergency. He even did a follow up to see how Bolt was doing. Cant thank him and his amazing team of caring people.
This is the closest vet to my place so I go here. The service is okay, some of the assistants are very friendly and seem like they really enjoy interacting with animals. Others, not so much.The doctors’ attitudes also vary. Some of them are really nice and friendly while others can benefit from some patient care training. One of the doctors is competent but is quite rude and needs some bedside manner training. Trying to find a better vet office.
Didnt think my new pup would ever have to go for something besides regular check ups... But it happened. This my 1st pet. Only thing i can say is that theyre a bit pricy, but i heard from other dog owners that comes with owning a pet. I did order the meds online. It was much cheaper than getting it from them. Same brands too. Theyre good at explaining things n his symptoms are almost completely gone. They really helped.
Dr. Miller is the most best vet in NY. He has been caring for mytoy poodle since she was a pup. She is now 15 years old, and despite the many health issues that accompany her age, thanks to Dr. Millers diagnoses and expert recommendations, she is still going strong. The office staff is attentive and kind. Dr. Miller is more than caring. I do believe he loves all the animals. I highly recommend this office to anyone who wants the best for their pet!
Dr. Miller was my vet for 3 Shih Tzus for over 10 years. He was terrific and never suggested services that were unnecessary. My dogs were healthy, sociable and happy throughout this period. When I moved to a different neighbor I choose a nearby vet that everyone adored. Not for me I was not a happy camper. So with my new pet I have returned to Dr. Miller. I am very happy with the team at Carnegie Hill Veterinarian s and highly recommend this practice.
Very caring staff! They give my cats top-notch care and are very transparent with what they are doing along with pricing. Even though the pandemic has made it so I cant accompany my cats during visits, I feel comfortable handing my babies over because I know theyll be in the best of hands.
The people that work here truly care about animals and people. I had a great experience they were so nice and you can tell they dont work just for the money. My dog had dental surgery and everything went well, they were very clear, honest and made me feel comfortable leaving my dog. Definitely recommend.
Have been a client of Carnegie Hill Veterinarians for close to twenty years with three very different cats and a dog with some medical issues. Dr. Miller and his very caring staff have always provided excellent treatment but more importantly became our partners in keeping these pets--and the family who loved them--healthy, happy, well adjusted. A truly kind, good place.
We brought our 9 month old puppy to Carnegie Hill Veterinarian after having a terrible initial experience with another vet. We couldnt have been happier with the visit! First, they accommodated the visit in a safe way during the COVID-19 pandemic. Second, Dr. Kovach was very thorough in examining our dog and explaining her findings and advice for us. She wasnt pushy at all-- just gave us objective recommendations and let us decide how to proceed without any pressure. Prices were reasonable and they were nice enough to give us an estimate before we initiated care. Overall, very happy with Carnegie Hill Veterinarians and will always be bringing our dog here.
Dr.Miller and his team are my veterinarians for 15 years, and the 4 dogs I have through this length of time.I have absolute confidence and satisfaction in the cares they give to my pets.They are top professionals, totally committed to the well being of their patients, with a thoughtful attitude.
After seeking out recommendations from many different people, I settled on taking our new dog (adopted at 10 years old) to Carnegie Hill Vets for a check-up. The office staff was pleasant from the moment I called to book an appointment. Dr. Kovach is very thorough and explained everything in details. I wasn’t able to be in the exam room with my pup (due to Covid), but he seemed happy when I picked him up. Dr. Kovach wanted to do some extra tests due to some concerns I had, and explained her reasoning without being pushy. There was no pressure to do extra tests. I recommend this practice.
One of the front desk receptionists was unkind, unempathetic and just plain dismissive to my daughter that brought our 17 yo cat in. My daughter was filled with nerves and anxiety and the receptionist didnt seem to honestly care about that. Our fears were confirmed when the vet told my daughter that our cat did indeed have cancer. But she wasnt given a sympathetic ear even as she cried. The receptionist just wanted the payment for services and my daughter and cat out of there. She clearly needs COMPASSION training.
We have been going to Carnegie Hill Vets for 9 years. My dog has some health issues so we go for more than just the annual check-ups. Although we see Dr. Hilchuck, there are times we see Dr. Miller, too. They have always been wonderful to Charley (my dog) and always show patience dealing with the nervous mommy (me).
We have been taking both of our dogs here since they were puppies. The doctors and the rest of the staff are amazing. Not only do they always give our dogs the best care, but they are quick to respond to any questions/concerns you have whether its in person at the office or on the phone. I would definitely recommend them to anyone in the neighborhood who is looking for a good veterinarian.
Dr. Weismann has been my dogs vet since I adopted him about 10 years ago. She is everything you want in a vet, honest and thorough. She takes great care of my dog Manny and is easy to communicate with. Although he is not my dogs primary vet, Dr. Miller is also fantastic and a great guy. Any procedure he has done with my dog has turned out perfect. If you live in NYC and need a Vet. Look no further than Carnegie Hill Veterinarians.
Dr. Miller and the staff of Carnegie Hill Veterinarians have been caring for my cats for the last 30 years. They have been wonderful providers, and I trust them completely. The staff is warm and kind, and the medical care excellent. I have referred many friends to them, and all have been very happy with their care. I recommend Carnegie Hill Vets without reservation.
All of the doctors at Carnegie are caring and wonderful. When my cat, Priscilla, was having an issue, Dr. Hilchuck spent the time to do some extra research and called me a few days later after her appointment to give me some suggestions, and now she is doing much better. When my other cat, Tabitha, was having tummy troubles, the other vets there, and I think we saw all of them at some point, were very helpful and now she is doing well, too. The staff at Carnegie Hill are caring and persistent in getting to the bottom of things to keep my girls happy and healthy. Thank you!
I went to Carnegie Hill because my regular vet was booked and Cuddles one of my kitties was very ill. I was able and very lucky to book an appointment with a Dr. Miller . I had heard his name over the years but had never met him. He is a true champ, a knowledgeable vet and his demeanor with the pets exudes true concern and compassion. What a rare combination of qualities these days when care is substandard and sometimes you leavewith a feeling of having been robbed and your animal has been used..I have been back 3 times with two different pets. One of them, Rocky was seen by Dr Hillchuk. Se is of the same quality as Dr. Miller.I highly recommend this clinic,Ana M, Pacheco
Dr Miller and Dr Hilchuck are highly experienced vets. They are also super sensitive, kind and funny - so great for both your pet and you! We have a very old poodle with many issues and they have guided us through his care - we are so lucky to have had their great guidance and experience. My family and friends have been seeing them for many years and they consistently deliver excellent care and advice for all pets if all ages.
Dr. Miller and his entire staff at Carnegie Hill Veterinarians, have been nothing but excellent in treating our dog, a difficult, 100 lb malamute. Timeliness of appointments, good dog-handling practices and accurate diagnoses and treatment are but some of the pluses weve experienced. We recommend this vet practice wholeheartedly.
Ive been going to Carnegie Hill Veterinarians since before they were CHVets. Have been lucky enough to have moved , many years ago, to be near Dr. Alex Millers wonderful pet facility. He and his staff seem like part of my family. I and my pets have ALWAYS been treated with respect, kindness and the BEST health care, for my fur babies, on the highest level. I myself, am in the pet care service business for the past 30 years in the form of dog training and walking and have had entree into many vet offices, animal hospitals and shelters. As far as Im concerned theres no place better. The care and personnel cant be beat. Thank you Dr. Alex Miller and Staff....youre the greatest!!!!
Horrible! Dr. Kovach is the worst vet Ive ever worked with. My husband and I were prepping our two cats for our move to Hawaii and instead of reading the paperwork I sent Dr. Kovach she literally disregarded it all and treated my pets like we were moving to Europe. Not only did she tell me it was going go take 6 months to get everything in order (it took 2 months!) but she gave one of my cats an extra rabies vaccine that I did not need and DID NOT authorize. The corresponding vets in Hawaii were appalled by her unprofessionalism, inexperience, and general bad attitude. I ended up finishing everything with the vet on 86th instead and they were A MILLION times better. Good riddance Dr. Kovach!
The staff is wonderful, they helped me with my dogs for years, and now they are monitoring my cat! The staff is always welcoming, very thorough and so great with me when my dogs passed! I am thankful i found wonderful vet care! Thanks to Dr. Miller, Dr. Hillchuck, and the wonderful vet techs Eric and Kim.
Amazing veterinary practice. My dog has been coming here since she was 1 years old, she is now 8 and I would not trust any other vet practice with her medical care. Even throughout all the moves, from UES to Soho to now NJ, we continue to come in regardless of the distance to see Dr. Miller, Dr. Hillchuck and Eric. The entire staff is incredibly hospitable, kind and make you feel like your pet is their priority. The doctors are very much knowledgeable and also have excellent contacts for any specialist referrals you may ever need, whether it be a veterinary oncologist or an orthopedic specialist, as was my situation. Cannot recommend this practice enough and forever grateful for the care they have shown my dog.
The receptionist Ruby is an absolute sweetheart along with the rest of the stair! They are very sweet, considerate, and empathetic towards whatever plight seems to ail their clients. I come here on a daily basis and every time I am greeted with a smile and friendly conversation.
Dr. Miller and his staff are wonderful with my dog. They have been great for regular checkups *and* emergencies, and have taken a flexible approach to their billing when I needed it. My dog is very skittish, and the entire clinic has worked to make him feel loved even when hes trying to hide behind chairs. They take all pet concerns seriously, but work hard to be certain that the procedures and tests they carry out are necessary and worth your time and money. Even having moved away, I now travel from Queens to the UES to bring my dog to them, because of the care they take, and the fact that they still charge less than my local vet in the borough.
I cant say enough good things about Carnegie Hill Vet. I have had all my cats (6 so far in my lifetime) treated there ever since it was established. They have always been very knowledgeable on the latest treatments and have been considerably sensitive when I needed to let a pet go. They are one of the best in the city.
I would like not to even give the one star. This review will most likely disappear because they don’t want people knowing the truth. This hospital treated my female American Pit bull dog for a very bad antibiotic resistant ear infection involving 3 antibiotic resistant bacteria they knew would be resistant to any treatment. The most aggressive of treatments to treat such infections must be accompanied with an oral antibiotic aside from just topical creams that are cold, uncomfortable for the dog and they KNOW completely USELESS. None was ever prescribed. The antibiotics are very expensive but they will gladly take your care credit. They even told me before the treatment was over she would do best having a TECA surgery, $8-10,000 causes partial deafness and theres no guarantee the infection would not resurface. Of course it will resurface, it’s raging bacteria invading the dogs entire body. They never told us our dog would die of sepsis or that the ear infection was definitely going to travel throughout her body. $600 worth of antibiotics and visit fees unsuccessful and they never cared to tell us she would die. My dogs face swelled with infection and she painfully held her urine rather than push because it was too painful. I euthanized a beautiful joyful bubbly senior dog because they didn’t think she was worth saving. I would have sold my soul had I known she could have died. Cleaning it daily was not enough. This hospital cares about $$$ NOT animals. DON’T Go here.
Dr. Miller and the staff of Carnegie Hill Veterinarians have been wonderful, kind, astute, cautious and caring about my two cats and the animals of people I have referred to them. Dr. Miller has done excellent preventive care, and his sense of humor has been a delight. I have been to a number of vets in NYC and could not recommend this veterinary clinic more highly.
My 18 year old Maltese has been seeing Dr, Miller her whole life and both she and I think he’s the best, as are the other vets and the entire staff at Carnegie Hill Veterinarians. Both Renee and Kim who have been there for as long as we’ve been going and they are terrific!
Love the care, compassion and expertise Dr Miller provided to each of my pups Bruno and Missy. He always provides practical options that allowed us to feel we choices in the best ways to care for them. The combination of canine knowledge, experience and a genuine love for animals has led me to recommend numerous people to Dr Miller when they asked for an upper East side vet for their dogs.
New in the neighborhood. Read the reviews and chose Carnegie Hill Vets. Very satisfied with the in depth knowledge, caring and reliability. The vet thoroughly explained the results of the exam after patiently listening to me discuss my BernadoodleVery very satisfiedAlan G
Dr. Miller has saved my elderly dogs life TWICE. Shes 15 and slowing down, but doing very well. He also saved her eyesight when my cat scratched her cornea. Ive had 5 cats who lived very long healthy lives under the care of Dr. Miller and the other wonderful vets and staff. I recently moved to Brooklyn from the UES, but still bring my doggie to Carnegie Hill Vets for expert care and the peace of mind of knowing that she is in good hands.
I’m legitimately mystified by how they have the rating they do. I took my cats here two times before transferring clinics and thank god I did. The staff is overworked and has this obvious “this is my job and no one likes their job” vibe. They also consistently talked down to me as if I don’t take meticulous care of my animals.The also scheduled a surgery for my cat and then when I called the day of, asking why no one had reached out, said it “wasn’t on file” despite me having a voicemail confirming the surgery.
I came here the first time with my cat and had an excellent experience, on all levels. My cat got sick, and i came back a second time, months later. Here i met Dr. ALEX. This guy, wow, he was awesome!!! Not only did he know precisely what was wrong, he chose the most economical and least invasive choices. Normally my cat FREAKS if vets trim his claws...Dr. Alex had him rather relaxed, in fact lounging, not held and struggling....and bloop, snip, done....this guy was the cat whisperer. I could tell by the chummy way he pet him that Dr. Alex likes animals as much as he is a true old school professional with a lifetime of experience. I give him 15 out of 10. PS, my cat got better within days after treatment.
I have been going to Dr Miller for about 20 years with cats and dogs. Emergencies are accommodated, and both the doctor and his staff consult with you over the phone. When my last dog developed a serious medical problem, he was the greatest. he did tests to diagnose, referred me to a specializing radiologist at the Animal Medical Center, and continued communication with the AMC for the next year. Who wants to feel alone when your precious pet is so sick?
Dr Miller has cared for my pets for ten years. Cats and dogs. He seems to have an immediate rapport with each one..even my cocker spaniel came to attention when he spoke. Hes a great diagnostician. Each animal gets his full attention. He had to put one of my guys to sleep. Was so tender and strong. Staff is friendly, tolerant and on top of everything.Eileen Ryan
Ive had a wonderful experience with Carnegie Hill. Theyre refreshingly high-tech, with text and e-mail reminders, and Ive always been able to get an appointment when needed. More than that, though, they clearly care about me and my pet(s). When my dog of 11 years had a sudden worsening of his heart failure and I completely freaked out, they had me bring him in immediately, despite having no appointment. Then they helped me through the decision to let him go, and were so immensely kind and understanding through the whole process. I would recommend them to anyone.
Dr. Miller has been taking care of my pets for over 17 years. His dedication and care is unsurpassed. It’s the reason I come from the west side to see him. I had a very sick puppy that I rescued Flora and no one could diagnose her. Dr Miller worked tirelessly throughout her life to find research and different treatments to help her through her 13 years. He was with me when we had to put her down. He now takes care of my new rescue Ginger and my Mainecoon cat Taylor. I am so grateful to him for all his hard work.
We needed a USDA vet to do meet the health requirements and paperwork before we relocated our dogs overseas. Dr Miller and his staff were beyond helpful. Our dogs are 110 lbs each and can be intimidating when feeling uncomfortable. With his experience, the Dr. realized that one of my dogs grumbled a lot, but was not aggressive. He was warning us that he didn’t approve of what was happening. Our dogs had vaccines, blood drawn, and chips inserted.When it came time for paperwork, we made some mistakes and the office had to redo some paperwork, specific to the transport company, and reissue another because we had already sent the wrong paperwork to Albany. This required extra time from both the dr and the staff.We really appreciate all the help.
For over four decades Dr Miller has taken care of my pets. One cat (19 years) , two dogs (10 years , and then 11 years and counting). The attention, love, concern, and most of all, the excellent and knowledgeable skills he demonstrates are the epitome of what I want in any doctor who protects my loved ones. His staff reflects the leadership Dr Miller sets and demonstrate the same qualities of personal care and professional expertise.Van Greenfield
We had an emergency situation and Dr. Weismann was wonderful..She was caring and compassionate, she was thorough and very attentive with our 13 yr old Siamese cat. She took her time to listen to our concerns, access our kitty and do a very thorough work-up on him. Never at a time did we feel that she did not have time for us or did we feel rushed. The clinic was very clean, well maintained and well equipped. I highly recommend Dr. Weismann and her colleagues at Carnegie Hill Veterinarians.
I’ve used Dr. Miller and his colleagues for more than 30 years. They are some of the most caring vets I’ve known.. their premises may be small but they genuinely care about patients and people. Unlike too many vets these days, owners are not separated from their animals. They are knowledgeable and keep up with current practices and really listen carefully to what you are saying and work with with you to solve difficult to diagnose problems.
I met Dr. Miller 25 years ago and since then have sent all my pets and about 25+ referrals. He cares about the animals he treats, communicates and will not only talk but listen and research if you have a valid question. After 25 years Im lucky enough to walk in to his office and feel like my dog is going to the vet and I am saying hi to a friend. I recommend him highly!
Our small Yorkshire Terrier never refused eating in her 3 years life but did not eat or drink anything yesterday. We were so afraid about the situation and brought her to Carnegie Hill Veterinarians. Thank you for accepting our sudden request of appointment, and also for giving my dog every possible examination and treatment. Now she is getting better and eating special food you gave us. We hope she will recover very soon. Thanks!!!
Ive had the pleasure of knowing Dr. Alex Miller over a 40 year period. The doctor has looked after all my cats and has put them to sleep too...Dr. Miller is not only well qualified, but he has the experience too. I know animals have an inate knowledge of humans, when Dr. Miller handles them, they know they are in good hands....hes definately an animal person!
I cant say enough GREAT things about Carnegie Hill Veterinarians. Their care, dedication, and expertise has always been on the highest par. My pets...mostly dogs, have been patients there for 40+ years. Questions, concerns, follow ups, meds., I always left feeling everything had been addressed in the best professional manner. WONDERFUL Vet.Techs and office staff are always there to help you through with most anything. Weve laughed and cried together....family is what it feels like. Dr. Alex Miller is the BEST!!!!!!!!! Thank you to the whole staff. We love you all. Roxy, Izzy and Wendy Weil
Ive been taking my puppy to Carnegie Hill for the past 3 months and each time has been a pleasant experience. Dr. Karla Kovach and the staff has been nothing but patient with my crazy puppy since he tends to freakout at the vets. Location is very convenient as it is only 1 block away from either the 6 train or Q train and theres a pet store right next door for any last minute pet supplies you may need.Overall, Im very satisfied with my experience here, the doctors and staff are all courteous and professional. Ill continue to visit and recommend people in the neighborhood to stop by and give them a chance.
Dr. Alexander Miller, who is a DIPLOMAT veterinarian (which requires more education than a regular veterinarian), is by far the GREATEST veterinarian of all time. He is the “House M.D. of pets!” If you’d like your pet to be diagnosed virtually by walking into Dr. Miller’s office, make your appointment now!!! (He will be retiring soon, so do NOT go to another veterinarian in your time of need!) Make your annual appointment now, or especially if your pet is hurting! You will never want to see a different veterinarian again! I promise!
I cannot thank Dr Miller has his team enough for the excellent care they have provided my cats, Peter and Henry, over the years. Henry, my Maine Coon cat, has had medical issues since he was a kitten. Dr Miller has literally saved Henrys life several times. From a horribly infected paw that could have cost Henry his leg, a broken hip, to pancreatitis and a feeding tube to jaundice and liver disease, Dr Miller and Carenegie Hill have coaxed Henry back to health - even though Henry channels his inner lion and tries to eat them. I highly recommend Carnegie Hills Vets!
Dr. Miller and his crew are so dedicated to each one of us. They remind me of when I need to vaccinate, the inform me of whats going around town, and when they dont know something, they know who to send Sophie to. They are a full service Vet and I have been going to them for 25 years, maybe more. They care about my dog, really care.
I adopted the sweetest pit mix from the shelter, and took her in to this vet. The first real problem happened with our visit with dr. Brenda Wiesman. Cocoa had a severe ear infection and needed her ears looked at. Now Cocoa does get anxious at vets, and she has a traumatic past, but she doesnt bite and she isnt aggressive in the slightest. Dr. W came in & took one look at her, & said because she was a pitbull she had to be muzzled. Im not against muzzling when ABSOLUTELY necessary, but muzzling a dog just based off its breed? they held my dog down, forced the muzzle on & then dragged her by her collar across the floor, choking her while she cried out. Her eyes were red& bulging & she couldnt breathe. I asked them kindly to be gentle. my dog is now so traumatized that if she even sees a muzzle shell cry and run away. I switched doctors & for our other visits we saw Dr. Karla Kovach, who has a bad bedside manner, but it didnt matter because she really was kind & gentle with my dog, understood her trauma & didnt force a muzzle, even with one vet saying you want to be bit by a pitbull! While Cocoa was just standing there. Dr. Kovach seemed great & I was happy we found a vet who was kind to Cocoa: that is until about three weeks ago. Cocoa developed a limp, & I brought her in to be checked. I was told to activity restrict her &bring her in a week later, which I did. When I brought her in a week later, I brought my friend who is a vet tech. She immediately remarked on how rude dr. Kovach was, but I explained that as long as she was competent & good with Cocoa I didnt care. Cocoa got her x rays & I made it clear I was fine with sedating cocoa if needed, but Dr. Kovach didnt think it was necessary, which I initially appreciated. The real issue here is after. Dr. Kovach told me that the x rays showed possible cancer. My vet friend saw the x Ray, & told me separately that they seemed blurry. I, regrettably, ignored her. I heard back from her the next day, & was told that it was most likely bone cancer, likely osteosarcoma and I needed to bring cocoa in for Cancer testing and treatment immediately. I brought cocoa in to blue pearl, and spent over $3,000 on testing. My fiancé and vet friend came with me on that day. They asked me if I would like to retake the x rays, and the surgeon we met with remarked that the x rays seemed a little blurry but as they stood it was concerning. After a day of imaging and testing, it came out that her bone was perfectly healthy and all she had was a CCL tear. Ive since been to different vets and had many other x rays done and none have shown any sign of bone cancer or concern. When I called to ask why such a thing would happen, I was told rudely by Dr. Kovach that her x rays were perfect and that she did nothing wrong. Maybe thats the case, but the fact that her one x ray showed incorrect information off a blurry scan, and five other scans show nothing of the sort is terrifying and really an egregious error on her part.They showed absolutely no remorse or understanding when I called to try and understand how this could have happened, & I actually was yelled at so much that I ended up almost crying (Im not very tough). The fact is, based off her scan that was blurry (told to me by multiple vets) and that showed something that wasnt there, Cocoa could have almost lost her leg had I not insisted on redoing the tests. I ended up having to drive Cocoa to Vermont to have her TPLO surgery because I couldnt afford it here in nyc. I spoke to the surgeon there, who was FANTASTIC, & he said that what this vet office has done is so medically negligent that he was shocked. And he reviewed all the scans, including the original one by Dr.Kovach. While I am sure they did not do the scan wrong on purpose, it is still an dangerous and outrageous error, & their continued defense when I kindly asked about it &there subsequent treatment of me and prior abuse of of Cocoa by other doctors just shows me that this whole place is shady & medically incompetent in a way that is inconceivable.
My dog has seen both Dr. Miller and Dr. Hilchuk. Both doctors are incredibly knowledgeable and talented. Dr. Miller is very honest and will openly tell you when something is a waste of money. He is also more reserved when suggesting treatments for your pet. Dr. Hilchuk may seem a bit more aggressive in treating pets but she is very well informed and likes to get ahead of potential health issues. The dynamic of these two doctors works very well for me. They confer with one another and find the best treatments and health plan for your pet. My dog had to have surgery to remove a cancerous tumor and Dr. Hilchuk did an incredible job. I highly recommend the Carnegie Hill Veterinarians for your pet!
I have used Carnegie Hill Vets for many years. They have cared carefully and thoughtfully for all my cats, two of which lived to an advanced age, and when the time came for my pets to end their suffering, both they and I were treated with the utmost compassion (I think Dr. Miller loved my Bengal almost as much as I did, and it was hard for him to tell me to let him go, but we agreed it was the kindest thing to do at that point). I have always trusted Drs. Miller and Hilchuck to think through each ailment step by step--never doing anything excessive until they identified the problem, then giving me all the options I needed to proceed. Additionally, they take the time to establish a rapport with my cats when I bring them in--petting them, talking to them, etc. Now that they have moved into a larger space, visiting is a breeze and the staff is knowledgeable and helpful. I have been 100% satisfied with the care my pets and I have received from Carnegie Hill.
I have been going to dr. Miller to care for my 4 dogs (all different times.). He is one in a million. I can say that with sureity. He is so kind and knowledgable and prices are incredibly reasonable.He never rushes you and answers any question you have. Their practice is the best. He saved my dog Lulus life.
We moved out of the area (To Arizona) and did not know that our cats prescription food was going to expire. We order it from chewy. I called them to ask if they would at least allow me to one bag from chewy until we could make an appointment with our vet here and they would not do it. Now our cat will not have his food. It’s literally a urinary track food. Worst service and vet.
My first time at CHV! I got a very quick appointment and the reception staff was very friendly. When I arrived with my cat, I didn’t have to wait long for the appointment. I always appreciate that. The vet tech assistant greeted me, but I wasn’t aware this wasn’t the doctor until about halfway through the time she did a preliminary examination of my cat. It was awkward because I wasn’t sure how to address her. She then said “the doctor will be in” and that helped. I wish that was clarified with our initial interaction. The doctor, Dr. Kovach, came in and spoke extremely fast and wasn’t very friendly. I felt rushed even though she is clearly a very intelligent clinician. I am sure she cares about the animals, but I need to have a more friendly interaction with someone who can slow down. When I go back to CHV I will ask for a different doctor. I absolutely felt the exam was thorough and I received great clinical recommendations for my cat. It’s also expensive, but probably not more so than other local veterinary practices. I would recommend CHV to others and perhaps they will not mind a very fast vet visit with this particular doctor.
Every single visit is outstanding and it is a positive experience. They have taken such good care of our pups and I could not imagine taking them anywhere else. Thank you for the compassion and patience and quality care. It is clear that you care about the animals and they are you number one priority!
DO NOT GO TO THIS VET! The vets and office staff here are some of the most unprofessional and inappropriate people Ive ever encountered.I made an appointment to bring my two dogs in for new patient evaluations and Cytopoint injections. I spoke on the phone to the office for over 30 mins going over the costs of the evaluations and injections, as this was important to me in deciding if I wanted to invest in a new vet. She gave me a breakdown of costs and quoted me what the total would be for the visit.At the end of my visit, the receptionist gave me the total cost which was significantly higher than what I had been quoted over the phone. When I explained this, she told me that I must have spoken to their new receptionist over the phone, who wasnt clear on the costs and had misquoted me. I requested a refund on the visit, and was told by the vet herself, its not that much money, were short staffed, and at least no one died. This is a completely inappropriate response.I was then told to contact the office supervisor to try to rectify the situation. Over a three week period I left multiple phone messages and emails requesting she please call me. I got no response. I finally called one last time (nearly a month after my initial visit) to have the records sent over to my new vet, and was able to speak to the office supervisor. She said she had gotten my messages, but hadnt had time to call me back as they were short staffed. I find it completely unprofessional that she couldnt find 15 minutes in a 3 week period to call me.Needless to say I will never be returning to this vets office.
We had a terrible experience here. Dr Kovach was not pleasant to work with. She didnt show any compassion towards our pup who was stressed and had growing anxiety by the minute. She wasnt gentle with him and made several negative comments about his breed and his inevitable demise. She spoke poorly of us as dog owners and recommended that we give our dog prozac. Our dog was stressed out because he was being prodded with needles and getting foreign objects up his rear end without any understanding of what was going on. He absolutely does not need prozac, and I was appalled by her nonchalant suggestion.We will not be going back.
Three year ago me and my wife ended up getting a frenchbull dog and oh boy we needed some good veterinarian help with his allergies. After visiting 2 we did some research and found Carnegie Hill Veterinarians. We love how they are with our dog. They have helped us so much. From Food diets to allergies. We have moved outside of manhattan and still use them. We have just gotten another dog and bring him as well.
Super fast and responsive during times of emergency. A little on the expensive side (hey it’s Manhattan) but worth it. There are pricier vets out there and less expensive ones, but these people really do love and care about animals and are pretty conscientious about not over-medicating or over-vaccinating. They’re also pretty accommodating to walk-ins when possible.
Ive been bringing my English Bulldog Jack to Carnegie Hill Vet for a few years now.As you may know, English Bulldogs are prone to many medical issues, and I am glad that I have the staff at Carnegie Hill Veterinarias to take care of any current and future issues. They have excellent doctors and a great support staff. I highly suggest this place.
Mani was not eating and vomiting and I called Dr. Hilchuck and she returned my call and place him on Pepsid (Famotidine 5 mg twice a day) and also prescribed hairball medicine for him. He is much better now and not vomiting and he is eating. She is a great vet. This is a fabulous small animal dog and cat hospital.
These people have no clue what they are doing. I brought my dog in for a growth near his anal gland. Without blood work or much testing, two “veterinarians” went to some text books they had in office to diagnose my dog with cancer. They then told me to “do what’s right for the dog” and put him down. Another vet diagnosed the tumors as benign and a inflamed prostate. My dog is healthy and well 2 years later. No thanks to these morons.The assistant found it nearly impossible to google the number of his previous vet for his medical records.If you love your pet, don’t bring them here
Great vets. An old school practice , but very smart vets. They quickly diagonsed my cats cancer, which might have saved her life. Because we found it fast, the oncologist could treat her before it spread. As much as I hated what they had to tell me, I am so lucky they knew right away.
This is a superior practice. Very caring, serious, well-trained doctors and a gentle and welcoming staff. Well priced. And the senior doctor, Dr Alexander Miller, is one of the tiny handful of veterinarians in NYC certified by the American Board of Veterinary Practitioners.
After reading so many favorable comments about CHV and Dr. Miller, I decided to give it a try. I am so glad that I did!The staff is warm and the facility clean and well-organized.Dr. Miller was a godsend. After reviewing Sakis history and an exam, he immediately knew the cause of her terrible-looking mouth lesions. He gave her an injection and advised that I change Sakis diet. NO expensive tests, no big deal. Saki was totally recovered in few weeks.I also want to point out that during our stay in the exam room, there was an assistant who stood by Sakis side and petted her the entire time to keep her comfortable.This was such a change pf pace from other vets in NYC, on many levels.CHV and Dr. Miller are a keeper and I dont intend to ever leave them!S. Katzenstein
Dr. Miller and the other doctors and providers at Carnegie Hill, have been family doctors for the dogs in our family for 17 years. They are kind, caring, and committed to the health and well being of our four footed family members, and to those of us with two feet as well!
Very disappointed on my outcome to this appointment and the amount I was charged. I went here for a follow up with my dogs cherry eye surgery which was not successful. Dr miller offered two follow-ups visit that are FREE of charge. After 2months one of his eyes began to draining. I was charged for a brief examination is $81.00, and a full examination is $91.00 plus and the medication.To correct the surgery, Dr. Miller offered to do another surgery for FREE. Lets see how this goes.
I had my two elderly dogs vaccinated so they would be able to go to Canada. The next evening I found Gabriel dead. Two days latter BeBe died on her way to the AMC . I know it was from an overdose, and not reading the charts to see what vaccinations they already had and taking into account their age. I had previously been a customer of Dr Millers for 30 years. The Dr I saw was incompetent and Dr Millers practice has become to big for him to manage
This a great place to take your pet on the Upper East Side. The staff are really good people, handle our cat with care and understanding. Plus, its very well-located, easy to get to at the corner of 96th and Third Avenue.Weve been going there for years, and always leave happy.
Excellent visit Dr.Hilchuck was informative and answered all questions and was always given a straight answer which I appreciate Bella was given her shots in a timely manner so as not to stress her out the Dr. and I went over Bellas general health while Bella ran outside with my husband because what dog wants to be in a Veterinarians office (its not fun) also Aliya at the receptionist desk was very thorough in handling my paperwork and making sure I have the medicine Bella needed
Total reviews rating 4.5
191 Reviews for Carnegie Hill Veterinarians 2023:
Review №1
2022-06-29At the most recent visit, the practice did not have our scheduled appointment in their system. Some of the vets are excellent and weve received adequate care. However, its clear that the practice is much better suited for dogs than cats and is not equipped for senior cats or their complex health issues. They are currently extremely overloaded- long hold times on the phone, no responses to voicemail or email messages.
Review №2
2022-03-17I have recently had 3 visits to this veterinarian. The first visit was scheduled for 9 AM. I arrived 5 minutes early. I was told that the doctor was running a little late. I understand things can happen during a commute so initially this was not a problem. I was told to wait outside due to COVID. I waited for almost 45 minutes without hearing anything from the clinic. I called for an update and they told me they could not find her records even though I had sent and confirmed they had received the records prior to my visit. I re-sent the records. After waiting another 45 minutes, the doctor called me. She prescribed medication, but told me they could not get a urine sample that was needed for a full diagnoses.I took my cat in again several weeks later for a urine sample after I brought in a sample from home that they said they could not use. My cat was at the office for 4 hours, but they were unable to obtain a sample due to stress on the cat. When I came to pick up my cat, the carrier was covered in cat urine. This made me assume that they had left my cat in her carrier for 4 hours and made no attempt to get urine while she peed in her carrier.In my third visit, I took my cat in for vaccinations. This time, I was able to enter the office. When I was with the doctor, they gave me generic advice about my cat and seemed fairly stand-offish to me. They told me a blood test was needed along with the scheduled vaccinations. I approved and did not realized how much the test would cost (the staff did not alert me of the cost). Upon leaving, I received a bill that was not itemized and was about twice what I was expecting to pay for the visit. I followed up and received an itemized receipt. All costs were more expensive than I had payed with previous vets. I understand the Upper East Side has high rents and the vet needs to charge more, but the care I received did not justify the high prices.After three visits, I have left the office feeling confused, angry and frustrated with the care and service that my cat received. I know that caring for animals is difficult, but the service I receive at a vet office should not make a situation with a sick animal any worse. I will be seeking out another vet in the future.
Review №3
2022-02-25This place did not treat me well. I took my cat in with very specific issues - losing teeth and a bump on her tail - and I wanted some professional help. Dr. Hess did not tell me anything that I did not already know. She had a horrible attitude with me and didnt even give me any advice on the problems. When she told me what she found with her exam, she simply repeated the issues I brought my cat in for in the first place. Any human being could have told me this information. I understand that more specific tests are needed, but I was still hoping for any kind of recommendations at all. Skip this place and try another vet who has more professional manner.
Review №4
2022-06-09Ive had several horrific experiences here. Most recently, I showed up with my dog who I was concerned may have had an infection. I called beforehand to make sure I could go with my dog to the back room, especially since I was allowed to at my previous visit two months prior. They said absolutely. When I arrived, the vet asked to take the dog into the back and I very calmly asked if I could go with them. She said no and again I asked, calmly, why not. I explained I am vaccinated, recovered several weeks prior from covid and was wearing a KN95. I even took a rapid test and had a picture of my results before going in.The vet began to YELL at me say that she was uncomfortable with me and that she refused to see me. She then started talking to the Vet Tech as if I wasnt standing there and told me I had to leave and that she was uncomfortable. I literally just stood there in shock, I didnt even respond. The vet tech explained to me that they had several people out with covid and they cant risk letting me back with my dog. I was very confused and tried again explaining that all the steps I had taken to ensure their safety. They said absolutely no way I can go back. I gave them my dog because I really needed him to be seen. They said they were going to run a quick test to check for the infection. 25 minutes passed and I saw people coming and going from the room my dog was in. I was so anxious the entire time because I had no idea what they were doing. It didnt help that the receptionists were very nasty in how they were speaking about the phone calls they were receiving after they hung up. People were calling about getting tags and documents and they receptionists hung up the phone and began saying things like well theyll have to wait, were busy and theyre not our priority right now. I felt bad for those calling who just wanted paperwork that was probably very late. Finally they just returned my dog to me and said everything was fine, it wasnt what I thought it was at all. That was relief of course.Then I went to go pay and they said it was $280. I was shocked, a 25 minute visit. I had NO idea what they did in there so I asked. They then said, oh well we are running a PCR test thats over $100 to check for the infection. I was confused because the vet just told me its absolutely not an infection. They then said I didnt have to run the test, they were just putting it on there. I asked them to take it off. The visit still came to well over $100 because they did a whole check-up and physical that I had absolutely no idea about.They didnt share any information about my dog with me at all. No weight, no checkup details - nothing.I left horrified and told them I would never be returning. I have since been to another vet and let me tell you- it was a world of a difference.PLEASE - if you love your pet - DO NOT GO HERE.
Review №5
2020-11-28I have been a part of the Carnegie Hill family of Veterinarians from the time they were in a small space off of 3rd. Having always had a multiple cat household, one of my members became deathly ill. No vet would take me as they didnt know the cat, Dr. Alex Miller heard my distress and saidBring her right over, without hesitation. From that moment on he has been a man of great compassion and love for all the pets that come through his door. He shares this space with Dr. Sasha Hilchuck who takes the lead when hes not around..Sixteen years ago I took in some kittens that bonded with each other and became a pod. Nothing was done without the other. Over the years each one had ailments and I have had Alex walk me through when adding a new one brought a virus into my home forcing me to 24/7 force feed through a tube. The small kitten that carried the illness has died as I had to make a decision and return the kitten to petco. Mine needed far to much care. Later I took in another cat whos with me now. Each and every time he has seen my fur babies and given me solid advice. Sasha has had the sensitivity and compassion to diagnose my favorite baby and put him to sleep when there was no alternative of salvation. Lola, the last of the first pod is almost seventeen , and she has had the most problems aside from being a picky eater. She is tenacious and permits anyone to handle her , and god willing will live through this hard time. Alex sees her and has called me with results to tests and thoughts on her health. When eThe staff that maintains peace and continence in the office from Jack a long time friend to the pets, to Kim, and all the others that forgive me but I dont know everyones name has been caring and taken messages and returned calls.During this pandemic this office showed its true colors by continuing to care for the pets but keeping their owners safe. Bravo! and Thank You
Review №6
2022-06-10Absolutely disgusting, horrible practice. The receptionist was rude and awful. I had brought my dog in and instead of professionally telling me they didn’t accept walk-ins (which is fine), they yelled at me, berated and scolded me in front of everyone. “Yeah, you clearly haven’t been here before.” Horrific and terrible, considering my dog needed emergency care and i was already stressed, some hospitality goes a very long way. It was my first time but I Will never return just for the unprofessionalism at the front desk.
Review №7
2022-06-28Where is Johnathan? He was amazing, sweet, understanding and lovely would hold your pets. He should have been a vet assistant but was behind the desk and yelled at by the owner when he worked there. Where is he?
Review №8
2022-06-24Update: Unfortunately, Dr. Miller, who was the most fantastic veterinarian, has retired. My cat last was seen by him 10 months ago, at this practice. My cat takes prescription medication, and this practice requires that animals be seen annually in order to receive prescriptions. Totally reasonable. Except that now that Dr. Miller has retired, the practice is refusing to approve refills for my cat - they are insisting we come in for our annual more than two months early. Thats absurd. Any doctor at my childs pediatricians office can approve refills for medication that he needs. Why another vet AT THE SAME PRACTICE is unable to do so is ridiculous. Previously, we had traveled all the way from Washington Heights to come here because of what a wonderful vet Dr. Miller was. Ill be switching practices now.Original Review: Dr. Miller is the best vet we have found for our cats. We’ve been going to him since 2009, when I found him after moving to the upper east side. He’s knowledgeable and he clearly loves animals. He’s so good that I’ve continued to bring my cats to him even after moving to Washington Heights in 2013. He’s helped my little cat with his crazy allergies and gut problems, as well as with his thyroid issues. And when we needed to put my older cat down last year after a fight with jaw cancer, Dr. Miller was kind and gentle throughout the process. We really couldn’t ask for a better vet.
Review №9
2022-03-01If you want to be ripped off at a minimum of $100 per visit come here. No matter what you come in for you will be charged an excessive amount of money for a minimal amount of work. A follow up shot for a vaccine I already paid for (which took less than 5 minutes) was $101. How is this reasonable in any way? Exploitative financial behavior
Review №10
2021-09-19We had been coming here for awhile and it was getting harder and harder to get an appointment. My dog had a UTI (after googling, vet wouldn’t return my calls). So I finally just showed up at the front desk and was laughed at when I said I didn’t have an appointment. They told me to go to the emergency pet hospital, which I did.I guess it was a blessing in disguise because our new vet is very receptive and returns calls. No dealing with a bunch of attitude at the front desk. Anyways, I DO NOT recommend this place at all.