Delivery
Yes
Carpet Mill Outlet in New Windsor
Categories
Location on the map
New Windsor, Orange County, New York, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 845-562-0234
Site: http://www.carpetorangecountyny....
Site: http://www.carpetorangecountyny....
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:10AM–4PM
Comments (50)
Excellent experience from start to finish.
I stopped in on a Sunday morning to find outdoor carpeting for the dock at my marina.The store was fairly busy when I arrived, but I was still greeted by an employee at the door who asked what I was looking for. When I told him, he told me the person who handles outdoor carpeting was with another customer and would be with me in a moment, but meanwhile, he took me to the section and began showing me the merchandise. He stayed with me until the lady from that section came. I told her the dimensions that I needed. It was too big for one cut, but she did the math, figured out another way I could do it, and gave me her diagram to use when I was ready to install it. I paid $200 for a 4x21 area and a 15x6 area, which seemed like a competitive price. The lady told be the guys in the back would cut it for me and to back up to the loading dock. They came out, jumped in the bed of my truck, and tied all of the carpeting down for me. The overall experience was phenomenal with regards to the service.The reason I give it 4 stars and not 5 stars are because they had a relatively small selection of outdoor carpeting, but I was still able to find a general color and type of carpeting that I was looking for. In fairness, I would imagine the limited selection is probably due to a lack of demand for it. Even though I specified what sizes I needed, they gave me standard sized cuts. It wouldve been a little better if they would cut it to your specs, since they have the equipment and it would take them 2 minutes. Instead, I spent a solid 5 hours at the marina trying to cut it all by hand and piece everything together.The service was great and the quality of the merchandise seems great so far as well.
I got tons of help, staff was wonderful, they fit the huge rug in my ford fusion, but even if they couldnt they volunteered to tie it to the top of the car. Huge HUGE selection. Prices are reasonable and there is something for every budget, but if you want high quality you will pay for it.I told them when I walked in I was looking for something cheap for a basement. Since I foster stray dogs, it would be covered in muddy foot prints and... ehem, other things- I would probably throw it out in a year. Even knowing I was bargain basement shopping, I still got excellent helpful service. I ended up buying a lovely rug for my dining room, alas the basement is still bare.Oh- and if you find a pattern you like but need a different size, they may have it on hand, so make sure you ask.
The gentleman kind there and they have great prices and a huge variety. I bought rugs there a few times
Great experience here with the sales staff, their carpeting products and great discount prices. Would definitely recommend. Be prepared to take-away your carpet products -- but worth every penny!
Poor service, but prices are not bad. After talking on the phone to someone, I took the ride to the store, but could not get help. After repeating on the phone what I was looking for, I found I had a choice of 3 items. They helped someone else, even though I was walking around for 10 minutes. Will never go back.
Customer service sucked. The boss gave me a attitude for trying to do a return. I get that I was past the return deadline, however, he didn’t have to give me a attitude. I will never spend my money with someone like that.
Good place good prices
I love this place They have a great selection and are very helpful I won’t go any place else They have great Carpets and great prices Great quality that last a long time
Friendly staff. Good prices. We keep going back for our area rugs and runners.
Very friendly, prices are excellent! And they were even open in the middle of a snowstorm!! Its worth the trip from wherever you live.
Excellent selection. Good prices. Friendly and helpful staff.
Rita was such a great help she help me find the carpet I need at a reasonable prices in my budget thank you Rita for all your generosity and your help.
Awesome selections and helpful staff. Their prices beat the big name stores by far!
Endless selection of carpets, good prices and service!
Inexpensive and good Service. Its a million times better than the big box stores for carpet and linoleum
Staff helpful, good prices, quick service.
Love these guys... for area rugs and carpets (w/ installation) cant beat Carpet Mill
Huge huge selections flooring coverings with great prices
Very good prices, large selection, and the owner is very friendly!
Great prices. Owner is very personable and friendly.
Wonderful people. Great carpet shopping experience experience.
Love it
They were very unprofessional. Some of the staff didnt know what they were doing. They had 4 people on the computer trying to help me out.
Very nice people I was in and out in less than 10 min
Good place for carpet reasonable prices
Gave me wrong carpet had to go back to get a new one very inconvenient
Had a extremely positive experience. Will return.
Good service. Quality workmanship
Great selection and staff
Big selection and reasonable prices.
Wow!!! Bring a notepad. Take pictures.
Very experience and knowledgeable owner
This place has a enormous amount of carpet ,wow
Good experience.
Great place for carpet
On time
Great people
Reasonable prices
Good place
Total reviews rating 4.4
50 Reviews for Carpet Mill Outlet 2023:
Review №1
2022-04-12I found this business online as I was searching for a piece of carpet for a project. The staff was very friendly and it did not matter that I only needed a 1’ x 12’ piece of carpet. When an establishment produces service without judgement or pressure it makes for a return customer. Shop here the selection and service is personable and appreciated.
Review №2
2022-03-08Local store for wall to wall carpeting, area rugs and remnants. They also stock linoleum and vinyl flooring. Nice staff
Review №3
2020-06-16Harriett was so friendly and helpful on phone and in person. We got outdoor carpeting for deck & beautiful carpet for screened porch. Double checked size with us before cutting. AlwaysHad it ready to help load in our truck before I finished paying. Recommend you check them out when shopping for carpets of any size. It was our fourth time buying from them. Positive experience always.
Review №4
2022-03-18Beautiful carpets from throw rugs to wall to wall carpet installation material.
Review №5
2019-11-06Luis was very accommodating with my situation and price range. He gave me better estimates then other businesses based on the square footage of the condo. The day I closed two very nice men came to measure and the next day the carpet was put down. I’m very happy with the outcome and will recommend to my friends.
Review №6
2021-05-27Fantastic buying experience everytime I shop at this store. The staff always go out of their way to help you in every way.Quality product at great prices, highly recommend!!!
Review №7
2017-08-05Very pleasant shopping experience. I was looking to have a runner installed on my stairs and the selection was fantastic. Another bonus was that they had area rugs that match the runners. Purchased an area rug with underpaid for the landing as well. when I arrived home I found tHe under pad had been cut to the wrong size and I ended up trimming it myself. If not for that, they would have gotten 5 stars.installation was scheduled two weeks out but the installers did a great job and were very conscientious.finally, I was expecting a price of over $1000. Image my surprise when the final cost for all was well under that. I will always go here first from now on, for any flooring needs.
Review №8
2021-11-01Very nice people great choices and prices I will be back to purchase a rug very soon
Review №9
2019-08-24The sales people were extremely helpful. We purchased a runner and pad and they trimmed it while we waited! I would recommend this store to anyone that needs flooring. We will be returning when we replace our rugs. Thank you Luis!
Review №10
2020-12-05My family and I have used Carpet Mill Outlet for over 40 years they are a good carpet company they have all types and sizes of carpet people are very friendly and very helpful carpet guy that came and did my carpet the other day was in and out and did a great job I recommend this company very much