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Carpet Town Carpet One in Westons Mills

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Phone: +1 716-373-3300
Site: https://www.carpettowncarpet1wes...
Opening hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:11AM–5PM
  • Sunday:10AM–5PM
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Total reviews rating 4.1

10 Reviews for Carpet Town Carpet One 2023:

Review №1

2020-09-18

Scheduled appointment and they never showed up- when I called- no apologies, no concern- they simply didnt care that they screwed up. Took time out of my day- to give them my business- and they didnt have the decency to apologize. VERY POOR customer service- will not EVER do business with them and will make sure that I let everyone know of my experience. They only get 1 star because I cannot give 0

Review №2

2018-12-18

Andy Sr and Andy Jr did a BEAUTIFUL job on my carpets! They were able to accommodate my quick move in date and was extremely diligent in getting the supplies needed for my bedrooms. They are great, genuine people that delivered a crazy good experience during my stressful home renovations! Thank you so much to Andy, Andy and Julie!

Review №3

2016-05-27

Too bad you have to give 1 star - I wouldnt give any... Job was never finished! Repeated calls and messages to the OWNER and he never committed to a time to finish - they just moved onto the next job.. We wasted countless days waiting for them to show up as scheduled and they were late or didnt show up at all - then blamed it on a miscommunication, how is it a miscommunication when the store called us to confirm the time??? How is your business legit when you charge us $5,500 and dont finish the job?Word to the wise folks, go with a different flooring place, these people take your money and run... And if you foolishly think your experience will be better, be prepared to do a lot of work yourself, loan out your tools and dont expect to pay for a finished product...

Review №4

2016-06-09

I have been a customer for many years and they have installed carpet/flooring in every room in our house. Recently we had the entire upstairs carpet replaced including two stairways with many spindles and as usual, the job was done very professionally and in only one day! . The sales staff is very knowledgeable and helpful and we couldnt be more pleased!

Review №5

2020-09-02

Absolutely the best customer service and quality of service. Came thru for us in a terrible situation..highly recommend!! Julie and Justin could not have been nicer..thank you Carpet One..

Review №6

2017-07-26

Love this store! Great selection, affordable pricing.

Review №7

2017-08-03

Great buying experience and service!!!!!

Review №8

2017-12-30

Super nice staff!!!

Review №9

2019-09-21

Expensive

Review №10

2020-03-02

Good quality