Wheelchair-accessible entrance
Yes
Carusos Auto Repair Inc. in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Accessibility
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 518-355-5399
Site: https://carusoauto.com/
Site: https://carusoauto.com/
Opening hours
- Monday:8:30AM–6PM
- Tuesday:8:30AM–6PM
- Wednesday:8:30AM–6PM
- Thursday:8:30AM–6PM
- Friday:8:30AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (122)
I called to schedule an appointment for a small oil leak and an inspection on a 99 Honda Civic. Basically the guy on the phone stopped me and said while laughing my car is 20 years old and its probobly rotted what did I think they would be able to do? My response was look at the car and give me a quote on the repair cost I did call a garage right? He responded again with well the car is 20 years old and probably not worth it. I said without even looking at it you can tell all of the huh? He said well we can look but... I cut him off this time as I no longer wanted to waste any more of this mans time. They clearly didnt want the work... Maybe I should have asked about the pumpkin spice oil They have been advertising on their sign for the last 2 years.
Dropped my car off with a check engine light on to have it serviced, drove off with it the next day! Professional, efficient, and quality service at a decent price without the bells and whistles other places may try to upcharge you with. Will continue to take my business here.
We have been taking our vehicles to Carusos for a few years, and never had to question their honesty, and quality of work. 2 years ago I purchased a older vehicle from their lot that is still running like a charm. The establishment of quality and service is top of the line and I highly recommend them to friends and relatives.
I had a transmission leak and Caruso had the special tools needed to get the job done unlike other garages. When I called Joel he was friendly and very helpful. He got me in the same day and the car was fixed just a few hours later.He also pointed out I would eventually need breaks, which was nice to know. The shop was very clean and professional. It was a great experience and highly recommend Caruso’s Auto Repair.
Best Auto Repair shop in the Capital District. Trustworthy, honest, fair prices. Wouldnt go anywhere else.
I have been using Carusos Auto Repair since I moved into the area and found them. Joel and his team are incredibly honest - they wont recommend or do work you dont need, and they use the best quality parts and when they do work on your car, the problem is FIXED.
They are absolutely AMAZING! Hands down the best auto mechanics shop. I recently moved here from Cleveland and was new to the area, i turned to Google to look for a reliable mechanic, I went through several listing and came across Carusos auto. After reading through the reviews and seeing nothing but positive feedback that dated back several years from satisfied customers I was sold. As soon as I walked in they made me feel very hopeful. I have seen a few mechanics back in Cleveland and they all said it was the battery! Well after several hours they finally figured out what the problem was and why my battery kept dieing and finally got the problem fixed! I am so glad I went to them. I hope this review helps any one looking for a reliable, thorough and an affordable mechanic! Thanks guys, I am so happy to have a solid mechanic!!!
I always have a wonderful experience at Carusos garage. Always friendly and prompt service. They never recommend an unnecessary part or service. I feel they are not over priced and they send me a reminder when my vehicle is due for service, which i really appreciate. The mechanics there are VERY skilled and up to date with the latest on each car.
I took my car in for an evaluation and inspection. Carusos found and fixed a leaky fuel line. They also evaluated some suspicious noises and told me it was slightly corroded brakes but that no service was required at the moment. I appreciated that they didnt try to accelerate the job which might be expensive. I felt the overall bill was fair for the good service rendered.
They’re not cheap but they are extremely honest & back everything they do. They DO NOT take advantage of people fixing one or two things before they fix the actual problem.My son prefers to go here rather than shops that take advantage of him & his lack of car knowledge. He knows they will NOT lie!They do a wonderful job. You can’t go wrong taking your car here
Brought in a wreck for assessment. Did it quickly and thoroughly at a very reasonable price. From discussion, they know their business. This is my new Schectady shop.Another good experience - bought an older used car from Carusos. Turned out to be a bargain. Great car but had an exhaust problem. No warranted expressed or implied but they fixed the exhaust for free anyway. Switching all my business to these guys.
When I bring my car to Caruso’s I have no doubt it will be taken care of with the most expertise, the most honesty and genuine people who have you and your vehicles best interest at heart. Simply the best!
I went to Carusos because I had a major oil leak that I wanted to get checked out. They were very helpful and checked out my problem and found that the oil filter that was installed by Mavis was chipped and was pouring oil out of it. They fixed the problem at a very low cost even with the look over of my engine. A cost of a oil change is way better than what could have been. Highly recommend them for their honesty and great customer service.
This was the first time I brought my vehicle to Carusos on the advice of my father. I had a cylinder that was misfiring, luckily it was one that was in the front and easy for them to get to. I have an older car and I told them to check it over and see if I needed a tune up etc. They could have told me they needed to replace all of the coils and not just one, they could have told me I needed a menagerie of things done, but they didnt. They explained everything that needed to be done now, what I should expect going forward due to the age of my car. I am so glad I came here and they will be my go to service shop from now on.
Great place! Very welcoming and professional, went to check out a sound my car making to find out nothing was wrong. They took the time to explain everything and didn’t take advantage of my lack of knowledge. 100% a go-to place!
Honest people to do business with. They fix only what needs to be fixed. The mechanics are excellent. My fiance and I have had oil changes, brakes, water pump, NYS inspections, air filters, spark plugs, plugged a tire, rotate tires, a transmission flush and a new radiator. They have kept our 2003 Toyota Camry and 2006 Honda Pilot running smoothly. We have never had a problem with any of the work. Prices are very reasonable. I highly recommend Carusos Auto Repair.
I had to fix my 10 yr old car which was showing up with engine check light. I approached Caruso with a speculation whether to just abandon this car or to invest on it and run it for few more months. That way I can buy some time to shop for a new car. Joel suggested that it would be worth it to invest a 3000$ -- and he was right, Car was fixed very quickly over the weekend (it had major repairs like replacing the timing belt, replacing wheel bearings on two wheels etc.). Car runs nice now and I am very positive that I will get major portion of my investment back when I trade-in in next few months. If you are looking for a honest repair shop look no further. Thank you, Caruso, !!! You guys are the best.
We have all heard the horror story’s about people getting scammed by auto repair shops, right? I have an older vehicle that needed some critical repairs, a friend recommended Carusos.I found them to be honest, knowledgeable and efficient. They stand behind their work as well.I will continue to use and recommend them.
Carusos Auto Repair is the best auto repair shop that you could take your car to. Ive been coming here for over a year and Ive always been very satisfied with the results.The staff is extremely knowledgeable, friendly, reliable and honest. I would recommend this shop to everyone! If you dont know anything about cars, they can help!
These guys were fantastic. I would highly recommend Carusos to anybody. I had been in an accident that resulted in a damaged rear bumper and muffler and they took care of everything including the body work. I dont like going to new mechanics because I dont know anything about cars and I always feel like I am getting ripped off but these guys were honest, friendly, and answered all of my questions. I will definitely be coming back here!
Carusos is incredible. Honest, friendly and knowledgeable. I have a 2010 Dodge Grand Caravan that died an epic and premature death, and they brought it back! Not only did they bring it back, it runs better than it did before the engine died. They were upfront with me about the prices, gave me all my options, and calmed all my anxieties about repairing the car. I would recommend them to anyone. Thank you so much!!
Joel is very thorough to make sure the job gets done right, on budget and on time. Joel also takes the time to explain everything, so you have a better understanding of what is happening and are not in the dark. They use quality parts and dont just run down to the local parts store for a cheap replacement. I had the motor replaced in my wifes car and everything looks like it came from the factory and runs great!
First time customer. I live around the corner, so I thought Why not try them? I needed routine maintenance - oil, transmission fluid - and DMV inspection. After tax, the cost was just a little over the original estimates. Good service, no surprises...
Our cars are getting old have over 100k on them, so I stopped going to dealership, and began coming here. These guys rock!! Super friendly, and do good work. I have never been to a non-dealer repair shop like Carusos. You wont be disappointed!
I rarely give five star reviews, but I went to Carusos because they were recommended by one of my co-workers when my car had overheating issues and a leak. They are very helpful and get your car in and out as quickly and safely as possible (how quickly of course depends on how easy it is to find and fix the problem) and tell you what they found and how much everything would cost before taxes. If your car needs anything, I highly reccomend them.
The worst possible feeling is for your car to have a serious problem while hundreds of miles away from home. I found myself in this situation, late in an evening with no local contact to guide me for service.I found Caruso’s online - solid reviews. When I called and the owner, Joel, provided his cell phone fornafter hours needs, it blew me away. Joel called me back within minutes and provided peace of mind. We nice my car got to the shop, he and his team quickly and accurately diagnosed the issue and repaired the problem. Unfortunately, the failure I had lead to a more serious issue. Joel provided great advice and guidance.While my car (Porsche Boxster) will require additional service, Joel and the team were outstanding. Caruso’s provides excellent service, a fair price, and treated me as a long time customer.Thanks Joel!
I am not one to write reviews but I had an amazing experience at Carusos. I am so happy to finally have found a reliable garage in the Capital District. If I could, I would give more than 5 stars!We dropped off our Nissan to have brake work done. Carusos called us concerned about a gas smell and told us it would be covered under a recall. The Nissan dealership told us it wasnt covered, but Joel went above & beyond to prove to them otherwise. Long story short, he saved us hundreds of dollars!Its a relief to have a mechanic that we actually trust. They definitely earned lifetime customers today :) Thank you Joel & all the staff at Carusos!
Carusos Auto Repair provided excellent service in diagnosing a problem with my daughters car, they repaired it within 24 hours and were extremely honest and professional. We do not live in Schenectady and were not able to bring her car to our trusted mechanic. I had concerns with taking the car to a repair shop without a personal reference. After researching online reviews I came across Carusos extremely positive reviews and learned about the history of their family business, giving me a level of confidence in calling them about the car issue. They readily understood our situation, diagnosed the problem within 24 hours and as it turned out to be a relatively minor problem, addressed it same day. Carusos communicated well, kept me informed and were extremely trustworthy. I rarely comment on business websites however their service was excellent across the board and Id like to give others in the same situation a level of confidence to trust Carusos with their car. They are a rare find!
When I was in a really tough and stressful situation, Carusos Auto Repair Inc. went out of their way to help me. The mechanic, Joel, took the time and went out of his way to come to my aid, and Im incredibly grateful. He was professional, kind and incredibly helpful and informative. I will definitely be going back and I will highly recommend Carusos to others.
I believe I was overcharged. I brought my car there. I was given a quote of $979 before tax which included new wiper blades and an air filter. I told them my husband would change the wiper blades and filter. When I picked up the car those items were not included on the bill, but the cost was $969.How could the cost and labor of the wipers and air filter be only $10 less?
Only been going to them for a short time but they are truly amazing! great staff, i had to tow my car in unexpectedly yesterday and they fixed my car in the same day! Highly recommend !.
Ive taken my Jeep here a few times and Im so happy Ive finally found an honest, competitive, and friendly repair shop I can count on thats close by. If you need anything done or dont know whats wrong, trust me, Carusos will treat you well and earn your business for a long time.
EVERY TIME I bring my car to get serviced, I always leave happy! Great service and they always have complementary coffee/hot chocolate and tv to keep u entertained while u wait! ALWAYS FRIENDLY, the only car service garage that I can TRUST!! Thanks Carusos!! Donnie Hallak
Caruso’s is awesome, I spoke with Joel about looking at a used car for me before purchas because I didnt know a mechanic in the area. They were busy but made time for me the next day and were helpful and honest the whole way. If I could give 10 stars I would unbelievably helpful. Thanks Again
Everyone I talked to was super nice, everything was very reasonably priced considering my foreign car, and they fixed the rattling that was driving me nuts. They also have me an honest quote for my brakes, I will definitely be going here again when I need something.
Whatever you do, do not take your car to caruso’s auto for any kind of service. If they think you do not know about cars they will take total advantage. My husband took his ‘72 Plymouth Satellite Sebring Plus to have his brakes done. They did not even take the tire off he was told they scoped it out, I don’t know about you but I know you need to take the tire off when feeling with brakes. They kept his car for weeks because they told him he needed new drums and were unable to find the parts. Eventually my husband was tired of them hijacking his car. He picked it up took it to another more reliable auto body shop and guess what the car had brand new drums the brakes just needed to be adjusted. But new drums is a costly repair and I’m sure they were just trying to get the money out of my husband. Again I repeat do not take your car to Caruso’s auto you will be sorely disappointed. They were untruthful in what was really wrong with the car.
I am a regular at Carusos. They do the best work on my car and are extremely reliable. Also, the beautiful waiting area makes it less stressful waiting for my car to be done getting serviced.
The guys at Carusos Auto Repair Inc. knows cars. They are experts and I know I can trust them with my cars. Ive been going there for over ten years and theyve always had exceptional service.
Have always received A+ service at Carusos Auto Repair Inc. Ive been a regular customer since 2009. I would highly recommend anyone to go there.
Saved me hundreds when another garage told me I needed to replace my entire headlamp for bad wiring. Went to Caruso’s and they fixed the wiring without the need to replace the headlamp. They know what they’re doing.
I am a busy mom that needed a NYS inspection bad! I called and they were booked but said they would see what they can do and call me back. I got a call from them within an hour and they squeezed me in. I was in and out...10mins! They have awesome, friendly speedy service and I highly recommend them.
Outstanding/value/price, and workmanship on my GMC water pump. After finishing the job they heard a strange noise in my drive train. After a quick test drive they put my vehicle back on the lift. They then found a rock wedged in my drive train. They removed the rock at no charge. This rock would have caused approx. $1000 in damage if left undiscovered. I can not thank these pros enough for the extra effort they put into my vehicle.My strongest recommendation for this shop!!!
I have been a client of Carusos Auto Repair for about six or seven years. They are very reasonable in terms of taking a look at the problems and identifying options on how to be fixed. They are also very honest.
Carusos is a little far from me but whenever I need work for my car, I come here. They do the best Ive seen with maintenance work. Its a quality place, Id definitely recommend going here!
Was experiencing some vehicle trouble on my way to work and called looking to get an appointment. Unfortunately they were booked up, however they still helped me out by answering some questions and concerns I had about what could be going on with my vehicle. Very kind and courteous customer service.
Very honest crew. Joel is up front with you, knows the business of auto mechanics and takes the time to work with you on accessing the issues along with a fair price! Highly recommended...
Carusos is my go to shop. Over five years they have been there for me when I need them to fix my car and each time they did the job flawlessly. I highly recommend them.
These guys keep me older carvin great shape at an affordale cost when the dealer tries to charge two or three times for the same issue. It’s been seven years of good service now just one repair issue that they covered no questions asked.
Great customer service! They took me when they were about to close because they saw how desperate I was to have my tire changed. Friendliest staff I have come across since I have been in Albany since 2011. Thank you men!!
Service at Caruso’s is always the best, and so are the people that work there. It’s so hard to find a mechanic/auto service shop that you can trust, but this is definitely it. You won’t be disappointed!
I have been a client of Carusos Auto Repair for about six or seven years. Theyre honest with their customers and reasonable in terms of looking at problems and identifying appropriate solutions.
The charged more than the double. Basically they swindle people.
Joel is great to work with and always keeps you appraised on what needs to be done on your vehicle.
Great work diagnosing a strange sensor failure and the cost was very reasonable. Ill definitely be coming back for any other repairs/service.
They always take care of me! I know nothing about cars but they explain everything to me to help me understand and answer all my questions.
Friendly staff, awesome prices, and my new go-to shop for all work on a foreign car! Highly recommend.
Very friendly group. I go to them because theyre honest about what needs to be done and I know that Im never going to be overcharged. Their attention to detail is second to none.
I have been bringing my car to Carusos for six years. Everyone is awesome and friendly and they do great work.
Amazing place to get your car fixed. The customer service is beyond amazing!!
They were honest and straight forward. The family that owns the place want to genuinely build a loving relationship with all their customers.
Great experience. I would highly recommend them. Fair and honest.
I am always met with courtesy and efficiency. The service is friendly, excellent, and fairly priced.
Great guy, give enough information and take good care of us. Just simply the best.
Super friendly, reasonably priced and always do a great job. Happy to recommend
Friendly and helpful staff. Excellent mechanics, able to repair what others cannot.
Great service and staff. They always get the job done in a timely manner.
Came in for an inspection, they were super fast and friendly. Ill definitely be coming back, thanks!
Good workers/good jobs!Prices just are not f o r the elderly on hardly any income .
I was so happy with their work, that I promised them a good review. Will go back again
They are quick, honest and dont cut corners. Very trustworthy and genuine!
Wonderful service. I’d recommend them to anyone!
Very polite, informative, and strive for customer satisfaction. I would recommend their services.
Do you want your car serviced by honest professionals? If so, this is where you should take it.
Always a great experience at Caruso’s! Cost, service and turn around time can’t be beat!
Nice guys who explain your problem to you and have competitive pricing. I feel they are honest.
Friendly, knowledgeable, and very reasonable with prices. Highly recommended.
Great experience and solid customer service. Great work!
Great service, friendly staff, willing to go the extra mile.
Great family biz. Quality. Good prices
Honest, friendly family business that does quality work at a good price
Alwaysfriendly. Quickly fixed my car and inspected it!
Excellent work. Courteous and professional customer care.
Awesome experience
Great service, very helpful. I would definitely recommend.
Fantastic place to find really unique gifts!
A1 excellent service- honesty - affordable!
Did a great job on my car
Great place to do business with. Honest and professional.
Highly recommend, honest and nice.
Great service friendly and will explain everything to you !
Fair, communicate well, and willing to work on an unusual situation.
Quality service, quick and responsive, freindly and polite people
Life savers! Truly life savers.
Trustworthy and good service
Great for your car care
Best mechanics in town - 100%
Always great service!
Quick and pain free service.
Good service, reliable and trustworthy..
Good prices and honest workers
Honest, dependable and work done right.
Fast and friendly quality service!
Clean Polite Knowledgeable Efficient
Make them your go to!
Expertise at a great price
Very good service
They are honest
Reliable and dependable
Nice guys.
This is the place, go here
Wonderful!
Excellent mechanics
Total reviews rating 4.8
122 Reviews for Carusos Auto Repair Inc. 2023:
Review №1
2022-05-25Mounted and balanced my tires and did a great job after Mavis did not do a great job... Very happy Thanks Guys
Review №2
2022-06-26Had a leak in my coolent tank, dropped it off in morning and picked it up before close. Tank was replaced, new coolent added. All the work involved was performed at a very resonable price. Highly recommend Carusos for any automotive repair work that is needed. My truck goes to nobody else !!! Once again thanks guys !!!
Review №3
2021-12-14Found myself a great mechanic! They helped me with my car issues and actually took the time to explain to me what the problem is and how to fix it. Amazing customer service . Super friendly and just a great place overall. Definitely will be going here if I have any car issues! Highly recommend
Review №4
2022-01-16Good place to have you Vehicle taken care of. Took my Friend over to have his car done and it was done in a day at a very good price. I am taking my Truck in to have it Serviced next. Recommend this Shop Highly.
Review №5
2021-05-09You know that stress you can have with an undiagnosed car problem? No more.Caruso’s is completely trustworthy, and very competent. You’ll know exactly what was wrong with your car and exactly how it was repaired. The parts used are very high quality, so they last.As usual, Joel was proactive about getting this fixed, even though I didn’t need my car immediately. He gives suggestions on what to keep an eye on versus what needs immediate attention. Consistently great service.Two generations of my family are customers so far, and we’re so happy with our experiences here.Thank you!
Review №6
2022-03-22Has my oil changed and inspection,price was very reasonable,would definitely use those company again
Review №7
2021-04-15Joel provided us with prompt courteous service. My sons 2007 Subaru had a number of warning lights on and was not running right. His shop was able to figure out that the alternator needed to be replaced and was able to complete the repairs right away to get him back on the road the same day. We were very happy with their service and will be returning there when we need service in the future.
Review №8
2020-08-28The team at Caruso Auto Repair were outstanding! Professional and welcoming. Everyone should have a “go-to” and these guys are going to be my go-to for my vehicles from now on. I’ve already recommended them to a couple of my friends that have also moved to the area. And I’ll recommend them to anyone else who asks. Thank you Caruso Auto for taking great care of my vehicle!
Review №9
2020-12-06Ive gone here a few times to get work done on my car. They are always nice a do decent work but sometimes I feel they give you the run around. I brought my car in to see what was wrong with the steering and they checked it and said they would have to look into it further. So I got charged 50 dollars for that but they didnt bother to do anything about the problem. Since I work 6 days a week days and evenings it is hard to find the time to just drop my car off. I only have the one and I had opened up my day to have it fixed. I feel a lot of these shops forget not all of us are fortunate enough to have a spare vehicle. So I usually have to wait while the work gets done. I wish they told me ahead of time that they couldnt invest the time that day to fix whatever might be wrong. So now I would have to take another day off just to have them look deeper into the problem when it could have all been done that day.
Review №10
2022-05-01Love Carusos..they treat you like family and never do anything that you dont need