Mask required
Yes
Casino Auto Body in Arverne
Categories
Location on the map
Arverne, Queens County, New York, US
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Phone: +1 718-318-2018
Site: http://www.casinoautobody.com/
Site: http://www.casinoautobody.com/
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:1–5PM
- Sunday:Closed
Comments (41)
From the time I got on the phone with casino auto body everything was smooth. They took care of everything that needed to be taken care of and they were really thorough. The most amazing part was seeing my finished car, which looked like it was opened with a giant can opener on the passenger side before. They fixed that. My car looked completely brand new afterwards. Amazing. They detailed the entire thing and I couldn’t have been happier with the results. All in all I’m gonna give these guys a five star rating. Based on my experience I would definitely recommend them.
My car was badly damaged in a car accident, the front passenger side got the worst of it and it couldnt move. Casino towed the car to their shop and after sorting stuff out with my insurance company got to work. I was completely blown away when I saw my car after the repairs!!! It looked BRAND NEW 🙌🏾 I had my car for 6 yrs now and they brought it back to life! Casino Auto Body went above and beyond for me. I highly recommend this body shop. My car was shiny and new inside and out. They went the extra step of detailing the inside. All body shops should take a page out of their book. Ive had my car repaired before and they only fixed what needed to be fixed and gave it back to me. You can tell they take pride in providing EXCELLENT CUSTOMER SERVICE and giving their customers more than what they pay for. Dennis Sr. even took me for a test drive and pointed out a noise coming from my wheels that he didnt like and advised me to take it to a nearby shop for further inspection as a precaution. They treated me with so much respect and made me feel like family. Thank you so much to the Casino Auto Body family, youve gained a customer for life ❤️
Dealing with everyone at casino was a pleasure, they are courteous and respectful. They did a great job repairing my car and went out of their way to find my work parking passes, that I thought I left in my loaner car. They contacted the next person who had the car and tore up the shop looking for my passes. Long story short, I had the passes the whole time. It was a pleasure to deal with everyone there. I highly recommend casino auto body.
I just got back my 2017 Nissan Altima repaired and looking brand new, Thank you to Denis and Danny they were amazing and very professional, as they walked me through the entire process of the repair, Highly Recommended
What a fantastic job on my car!! Genuine parts. The repairs are seamless. I have an unusual color on my 2016 Jeep Grand Cherokee, but the paint guys did a fantastic job. Friendly service staff, answered all my questions. That being said, I hope I never need their services again. I am glad to know they are their, just in case. Thanks!!
Good experience. Tow truck driver arrived on time. They fixed the dents in my car and everything came out well. Recommend.
Casino Autobody is THE BEST!!!! My 1st experience there was slightly minor and they fixed my car in less than a week. the 2nd time I went in my car was majorly hit and I needed repair work and a paint job. They did a wonderful job on my baby and when I got her back she looked brand new! I would definitely use them again and recommend them to my family and friends! The staff are very friendly, helpful and hands on!
Absolutely recommend casino auto body!!They did an absolutely great repair on my car, super quick as well! Could not be happier. Pricing was extremely reasonable and service was great.10/10 recommend!
I highly recommend Casino Auto Body! My vehicle looks showroom new! The entire staff takes great pride in their work. They look after their customers best interest. Stephanie and The Dennises make you feel welcomed.
I had the best experience here that I could ever hope for they did a really good job My car look like it came right off the lot. The staff was wonderful and made me feel like family. I have nothing but wonderful things to say so if youre ever in a collision and need your repairs done I would advise go to casino auto body of Rockaway
Amazing my car always look like it just came off the lot. From the car wash to the detail and that fresh shine.Dennis gets the job done. No worries here!
Professional service! Took vehicle to get rear bumber fix. Not only did they fix it they also washed and vacuum. I did not have license plate frame and I was given 2 and front off vehicle wasnt issue. I would recommend Casino Auto Body to anyone
Had some work done on my Chevy Silverado. The stuff there did a great job. They had the truck up and running in no time. The Secretary did and excellent job of keeping me informed on all work to be done and when the truck would be ready for pick up thank you for all you help
1st time using their services and would definitely use again (if necessary). I love the seamless results of the body work and how they pay attention to detail, specifically matching the paint and clear coat. I know thats what is supposed to be done but some places take shortcuts with low quality paint and whatever coat they have already in stock. The detailing results, inside and out is better than what I sometimes receive when I pay at other venues. The owner (pleasant and humourous) and staff are very courteous, attentive and patient. Their call center is also very efficient in handling calls in a timely manner. The bodywork, customer service and detailing were all 5 stars. I rate the duration 4 stars only because Im spoiled and dont like waiting more than 7 days but its around the holiday time and they were very busy.
My car needed some bumps and digs fixed plus new pain job ...which I cannot tell you how much it looks like it came out of the factory ... am such a picky person that i couldnt find a reason to point anything out! They are very professional and timely prompt! Also the young lady in the front with the red hair, shes awesome ! She explained everything and even walked me thru everything ... deff I will recommend this place to everyone ! Total trust in them !
Best service i ever had. Car looks brand new after body works. I will keep referring family and friends to them. You will not be disappointed. Staff are very friendly. 5 stars is notenough. Please continue your excellent service.
Excellent Customer Service! The work was done better than I ever could have imagined. I was kept in the loop about when my car would be ready and the staff was absolutely delightful! I will 100% recommend and personally use their services again!
Went there with a minor issue (plastic bumper cover dented). I had no prior appointment. They promptly fixed the problem on the spot, perfectly, and sent me on my way.
Great customer service, good detail of auto diagnostics. The mechanics are very professional, efficient and a pleasure to deal with. Highly recommend!!
Dennis did a great job on my Jeep. The price was much less than the quote I got at another body shop!
Casino Auto Body is amazing , they take care of you , do everything in a timely manner & make you want to continue doing business with them in the future.
Beautiful people and they did a wonderful job on my car. My car look brand new. Love casino
They make life shine. Loving my ride more than I do. Great stuff
The tow truck driver was very rude to me and took a really long time to come!!
Casino was amazing I got into a collision and by the time I came to picked up my baby she looked brand new thank you casino
They have a great crew always going out of their way to help others.
Had two great experience with Casino auto body, would highly recommend them.
Best auto body shop in New York city 😍
The best place to fix your car after a collision
Great old school service
Great people
Total reviews rating 4.4
41 Reviews for Casino Auto Body 2023:
Review №1
2022-05-09Unless I am missing something- this body shop is absolutely disgusting, cheats and dirty liars.I signed car release on thursday may 28th (day after my accident) and im being charged over 3,000$.I will happily delete my comments if someone can explain this to me. I am disgusted and nauseated.
Review №2
2020-08-11I was recommended the body shop from a family member. As a young adult, this was my first experience with this type of service. However, both Stephanie and Denis did amazing jobs in helping me navigate through the insurance process and to give me a reasonable price for the fixes. They provided me with the necessary updates along the way making everything seamless. I was worried the most about the paint job but when I received my car, it was as if it was fresh from the factory. The workers did a great job. I highly recommend this body shop to everyone and I will definitely send my friends and family if they ever need this service in the future. Thanks.
Review №3
2021-10-08Came to Casino to fix my car after a hit and run. All I can say is that my car looks brand new as if nothing ever happened to it! Amazing customer service from beginning to end. They helped me with the insurance process and they addressed all my questions. They went above and beyond, I would strongly recommend!
Review №4
2021-10-01Theyre gonna say this is spam and lie but this is true and I have proof! I came to get my cars passenger fixed due to a minor accident. After dropping off the car i was surprised to find out the job was done after a week, I was very eager to see and it look great at first, However I was fooled. Turns out they used BONDO which already was starting to crack open, I was furious! On top of that my car has gained 32 miles... My car was being driven around without my consent. This is why you shouldnt always trust best rated places. BEWARE! You can PM me if you want to see their horrible work!
Review №5
2021-09-30I came here to have my bumper replaced after a minor collision, they had my vehicle for over 2 months claiming to have ordered the bumper and it’s taking long to arrive from Germany. I actually figured out this was a total lie after calling an independent shop that gets parts and was able to get it myself. But that’s where my nightmare started, they refused to return my vehicle stating insurance started on the claim with them and they can’t release it until it’s done. These people are liars and will give you the run around, I highly suggest you stay away from this shop.
Review №6
2020-09-26Denis, Stephanie and the crew made my first experience dealing with accident damage absolutely painless. From estimates, supplementals, dealing with my insurance company, and renting me a vehicle for the time my vehicle was in the shop being repaired, these outstanding professionals kept me calm and advised, and answered all my layman questions cheerfully and courteously.To top it all off, my 2017 Ford Explorer was delivered back to me in pristine condition, with a great polishing job, that Denis himself supervised. I cannot recommend Casino Auto Body highly enough.
Review №7
2020-09-30They do great body work. Very professional. Any damage to your vehicle will be taken care of with great service. They will make any car look brand new. This is now my familys auto body shop. I would definitely refer them to my friends and other family members. Stephanie at the front desk is amazing. Any questions I had regarding my car while in the shop were answered quickly and efficiently. Thank you Casino Auto Body.
Review №8
2021-09-30Took my vehicle here for a brake job and they had my vehicle for a month claiming to be ordering new brakes and rotors for me, after a month of calling and the usual run around “it’s taking time to come, it’s backordered”, they finally say it’s replaced and give my vehicle back, only for the brakes to still squeal and vibrate like it originally did. They obviously did not change the rotors and just sanded it down or something. Beware of this shop, I’m out of 1k for my brakes and they refuse to take any responsibility
Review №9
2021-10-11I had my car towed after an accident. They were great from the tow truck driver to the service in the shop. They were quick with the service, professional and nice. Highly recommended.
Review №10
2018-11-05Had major work done on the entire passenger side of my car (and some on the front bumper too). Casino did a beautiful job. My car looks brand new again! They were professional and courteous. They made the whole process of dealing with my insurance easy.... setting up appointments for inspections, helping me locate a car rental, etc. would highly recommend them!!!!