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Phone: +1 212-219-1454
Site: https://www.cb2.com/stores/soho/...
Related: furniture store closing 
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–7PM
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Total reviews rating 4.2

181 Reviews for CB2 2023:

Review №1


Horrible customer service. Everytime I call regarding to my order inquiry. They always put me on hold first pretend they are checking and then hang up my call without calling me back. I love CB2 products but with sales associates like them, i wouldnt want to spend my money at the store!!!

Review №2


Very broad selection of products to test everything before purchasing. From small Items like candles, cutlery and ornaments to couches and beds - this store has a lot.It could have been a bit bigger, but there’s enough space to browse around. A lot of the furniture is also made in the US.Staff is very friendly!

Review №3


Great experience. Nice layout. Helpful staff members. Some decorative items including furniture seems a bit over my budget but the quality might seem to justify it.

Review №4


Great example of the truly designer furniture. The best is when they make the floor samples sales. Rare but you can find super sales of 60% for the floor samples.

Review №5


I used to work a block away. Once in a while I would bring my work whiskey down and into the store to shop around (it was not disguised, it would always be a water glass/heavy pour). Never did anyone question me. 5 stars for allowing it.

Review №6


Great place to buy furniture. Good prices!! 100% recommended it.

Review №7


Great furniture but nothing in the store is actually for sale. Its more of a showroom. You can order the furniture and then it comes a couple weeks later.

Review №8


Ruben was so so helpful! Great time buying a new couch

Review №9


Worst customer service ever. We called CB2 directly and we were told they were open until 9PM due to holiday hours so my wife and I drove about 2 hours to get there before 9PM to make sure we liked the item we saw online before purchasing it. We get to the store at 8:30 and they told us we can’t come in because holiday hours didn’t start yet. I am very disappointed in the service that this store had and would not recommend it to anyone we just wanted to walk in see one piece and go on with our night but they did not allow us and told us that the “special holiday” hours don’t start for another 2 days meanwhile headquarters told us that they will be open until 9PM and it is posted all over their website as well as on Google that they will be open until 9PM. I would not go to this store and management should look into why the employees are not letting customers in.

Review №10


Poor customer service! They make you feel like they are doing you a favor by selling you their products. Good for them they have nice products, but if youre not buying a sofa, do yourself a favor and get what you like online.

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