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CB2 in New York
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Location on the map
New York, New York County, New York, US
Payments
Phone: +1 212-355-7974
Site: https://www.cb2.com/stores/easts...
Related: furniture store closing
Site: https://www.cb2.com/stores/easts...
Related: furniture store closing
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
Other Furniture store Nearby:
Comments (96)
Nice looking store! All the decor and all beautifully designed furniture you will ever need for your house is in this one store. The prices are within reason, especially for the area is located in. The people are very helpful and nice. The store is not too crowded and is well light so you can see what you are buying. Overall an easy and pleasant shopping experience.
I love this store. Its very well laid out, furniture, beddings, lighting and fixtures are top quality and the staff is super friendly and helpful. I find myself going to the store during my lunch break just to see whats new and plan out what I can get for my future home.
Just had to comment on the review from Slywia Marano. I gave shopped at that show. You write this nasty review over $10 dollars? So because you bought a sofa store management lowes you a favor. Sounds to me you got what you asked for.
The people that worked there very helpful willing to help you decide on what you want and pick up is on the side on 58th street
I dont usually review stores, but I just want to say that Jeff at this location is the best! Delivery of an item we ordered has been delayed due to warehouse supply issues, and he totally went above and beyond to help us. I was honestly shocked how great Jeff and this store was about helping us. Probably some of the best customer service Ive experienced. Thank you!
HORRIBLE! I dont know what to believe from this place. They charged me $50 for overnight delivery and then they shipped my badly NEEDED item via ground shipping instead without telling me. I had to cancel my entire order. Im still waiting for my money to be credited back, they better do it soon. NEVER AGAIN.
Great design at cheap prices on hard goods and accessories. But I wouldnt even sit on their upholstered pieces in store! Read cheap and trashy from a mile away. 5 stars for what I like and buy plus friendly staff.
Good furniture selection, easy to get to. Style is similar to what youd find in West elm, but the carpets are more colorful and the sofas more comfortable and wide. Good option to consider
Beautiful merchandise. The store team is lovely and knowledgeable. Ill always stop in to see what they have and drool. Love the store and the team.
Awesome and very friendly .. love the furniture wish I could get a living room and bedroom set. I was homeless for awhile and now can use some beautiful furniture like they have.
This location not only has a great selection, but on smaller items that one would be able to take with them, they usually have it in stock. I just got done furnishing most of my Apt from this store with a combination of delivery and take out. The knowledge and service by the staff over multiple visits was Outstanding! A very pleasant. Experience and would absolutely recommend.
MARTHA ZAMBRANO is the name of the sales rep. At this CB2 Who helped me with patience and kindness. I did not go in for a purchase but to pick up a part of an item I had ordered previously. Even though it wasnt something she was responsible for, she went out of her way to get what I needed and made my experience at CB2 wonderful! Watch out for her. I highly recommend it!
Disappointing. Ordered on-line for in store collection. When I arrived at the store I was informed that a couple of items were not available. That meant an unexpected trip down to the Soho store. When I arrived home and started unpacking I realised other items were missing. Called the store, spoke to a lack lustre member of staff. Apparently items will no with me by Thursday — we shall see....Sadly underwhelmed by this store.
I recently bought the Soho Moon bed in king size from the store -- or so I thought. I paid $1,300 including delivery and was offered a delivery date in three weeks. On the afternoon of the day before the delivery, I received a phone call from customer service informing me that the bed was out of stock and would not be delivered. I had organized my day around that delivery, all for nothing. Worse, the bed had been discontinued and would NEVER again be available! So they had my money for three weeks, knew my delivery date all along, yet waited until the last possible day to let me know that the item I purchased is no longer available! Im still scrambling to get a new bed, and still waiting to get my money back from them. My advice: stay away!
Went there cause I wanted to buy a wall decor. Staff seemed seemed confused not in this world, finally I asked this young lady for help but only said whatever I was looking for was for show only but could be order but she saw going to check for me which she did not so when I reminded her she was already helping somebody else. I waited patiently and when I could I asked her again and she did a face. It was obvious no help for me.Sad cause I like buying their expensive stuff.
I was in the store for a total of 20 mins, walked the full store 2x. There were about 4 salespeople and the store was practically empty. I observed them watching me from the corner of my eye and a mirror; but never approach me or offer assistance as they did with other customers. I know that this is not their customer service protocol. Its a shame that $15 hr employees are so biased to customers of color, damn shame. #shoppingwhileblack
First experience with this location is giving them a call to inquire about my online order that I will be picking up - Lady on the phone answers my question but before I even had a chance to thank her she hangs up on me (loudly) I can actually hear the sound of the phone slamming down. Extremely unprofessional. Cb2 - please train your employees.
I contacted a few law offices before … Finally, I chose Pardalis and Nohavicka Lawyers…the way they greeted me made me feel like a very important client and took consideration for any conditions I had at the time. I am very grateful for their excellent job!
I always enjoy going to this CB2 store, the layout is pretty good and they have a good number of nice things in stock. Friendly and helpful staff
Pardalis and Nohavicka Lawyers provided excellent service, demonstrating professionalism and personal attention to all details of my upcoming agreement toward the purchase of a new condo. Taso’s attitude to the work, he does not only save my money at closing, but also helped me to avoid other problems a potential home buyer cannot foresee. Normally, we don’t even think about such problems ahead, he is experienced enough to prevent them, and to give you the right advice on time. If you decide to buy any real estate, just go to “Pardalis and Nohavicka” office, you will never regret it!
Any place that sells Disco Gnomes is the place for me.CB2 is like a High End Ikea or a Hipster Crate & Barrel. Though, I must admit, the couches are not for my demographic. They are low, low, low. Im too fat and my right knee is too bad for me to heave myself off of them on a daily basis. The beds are low as well. This is no Ethan Allen sleigh bed that you have to buy steps to get out of. But the thats to be expected with Modern styled furnishings.And everything IS Mod! Lacquered, glossy red credenzas. Brushed stainless steel vases. And Disco Gnomes!The only thing I was left wanting for was a larger selection of items. But quality beats quantity any day. I cant complain.
Came to pick up something I purchased online from the store, i stayed almost 20 minutes in the store, 10 minutes waiting for someone to help, 10 minutes for someone to get the item. If I ever from CB2 again, itll definitely be shipped at home.
Great customer service. Cynthia was really nice and helped with every question my wife and I had. The product here is also very nice, great experience overall.
Small leather pouf smelled like garbage! Covered in plastic to get rid of stench. Brought back to store & told to pay 25% restocking fee. Inferior product, inferior customer service.
I fealt their service could be a tad more timely and it shouldnt be a burden to serve a customer. And yes I did buy a nice quality item from the store.
I went to Pardalis and Nohavicka law firm to complete a patent infringement analysis and write a Letter of Opinion based on this research. I was very happy with Mr Taso pardaliss work, his price for this service, and his general availability and straight-forward attitude about law. I would recommend him to anyone looking for patent attorney
Good range and great quality! The staff were helpful but mostly it was just a lovely and relaxing store where we could browse at leisure and make decisions without pressure.
Wonderful, top notch customer service from Jeff, very reasonable prices, and really elegant goods. Will definitely be back.
Great home furnishing store a block away from Bloomingdales. Now this is something more affordable and definitely cooler for your apt digs than Ethan Allen. I love stopping in to CB2 even just to browse. Great decor ideas and lots of little knick knacks and plates and such.
Stopped in yesterday and was helped by Andrew. He was so nice and helpful! Very pleasant experience.
My favorite store !!! I love this place!! Everything is amazing quality and very classy
Picked a few things for the house and tell how amazing it looks with the new setup. A bit pricey, but a decent deal and the staff seemed great
Nice store! They have many things to improve your home! I have already got few things from them and its sure I will go back!
Personally I have purchased furniture here and am pleased. They do offer delivery also. Amazing prices too!
Always find fun stuff here. Reasonably priced to perk up your home. The have new items in all the time.
They’re ok, literally everyone’s eyeing me while I was in the store. Felt a little uncomfortable 🤷🏻♀️
Good store, nice staff. Good thing is they have most of things in stock in this store!
Excellent customer service, but the prices are a little high
I really want to like CB2 but the quality of the products don’t match the high price of the items.It looks cute but will it last. I really doubt it.
Facade is under construction (2019 Feb), was at night so challenging to find; was trying to get to the D&D Building, 979 3rd Ave. D&D entrance on 3rd Ave, adjacent to CB2 & across from Home Depot.Parking on E. 58th St (1/2 block away)
I love this place! Perfect for custom looking home goods. Very friendly staff
Beautiful furniture and fantastic service from Ervin, Rebecca and Megan!
Nice place and excellent experience to buy furniture
Andrew was very helpful with my purchase.
Great store with nice, modern and sort of affordable furniture. Its a lot bigger than the one on Broadway in SoHo.
The store manager is such a jerk. Be careful of what you buy there they never deliver when they say and they don’t care at all.
Big like to Jeff (at 3rd Avenue location) sales Associate, super kind, helpful and extremely nice. Thank you Jeff
Amazing service , we love you guys!
Some really nice items. Furnishings can are made to order.
Very helpful saleswomans. I enjoy shopping at this location!
Veey good quality furniture for the price and interesting designs
CB2 always has the thing you want that nobody has made yet. The people are helpful and nice too!
💞💞💋💋💓💖💕🙏🏼
Nice furniture, customer service not the best
I can drive over from greenpoint in 15-20 minutes it’s amazing.
I love the minimal design a lot. Much bigger space than SOHO branch.
Never order online, IT TAKES MONTHS my orders is over 2 months late and still not here!!!
They have hand sanitizer and masks as you walk in.
Went in for two particular items, and both were on back order for months. Absurd!!
They Lost the pick up order which was already paid. Travelled 2 hours to the place for nothing.
Great place for household items
Nice stuff. Pricy though, so bring your big wallet.
Needed a very narrow bud vase. They had numerous choices. They always do.
Very good
Leslie and Jeff were great!
Pricey, service is hit or miss but good furniture
Good furniture store, trendy yet affordable
Good selection of furniture and home furnishings.
This is the hip version of Crate And Barrel. Found almost everything for my chicken
Cute stuff. Shhhhhh. Its really Crate and Barrel.
Really helpful, friendly staff.
Always findvwhat am not looking for.
Nice people great shopping
The staff is very accommodating..
Nice collection.
Awesome
Love that store
Great furnitures
Expensive
Thanks
So helpful
Modern and stylish
The perfect store
Cool place
Smaller yet less busy location
Really enjoyed. Too bad it doesnt exist in Portugal. Very cute furniture and decoration accessories. I brought some things when I was in New York
Total reviews rating 4.3
96 Reviews for CB2 2023:
Review №1
2022-08-06A huge thank you to Chania for helping us w/ our return, in-store purchase & online order and delivery; you were absolutely amazing!!!I’ve been into this store on a few other occasions but the experience I had today cannot compare at all what so ever because no one has left such an impression on us both as you did today.I want to thank you for finding the item which we needed to complete the set and getting in touch w/us so quickly before we left Manhattan.Chania was very knowledgeable, patient and friendly. She actually enjoyed doing her job which I cannot say for everyone who works there, I definitely recommend going to her if youre stopping by the store.
Review №2
2020-02-16Wonderful store. Spacious, great selection, beautiful high quality products, appealing setup. I love CB2’s aesthetic and am happy with all of my purchases there, both in store and online.I went to pick up an order and Corinne was excellent - she helped me choose between a few products, return some of what I ordered, and place the purchase. She also repacked my bags to be more manageable and suggested a second entrance to help get out more easily.Great experience and location!
Review №3
2020-11-10Beautiful furniture here. Lots of sales people to assist you. The store is spacious and not cluttered. You can easily move around the store and view the furniture.
Review №4
2022-08-14Carnika’s aesthetic eye is unmatched by anyone I’ve ever met. And so is her customer service! I am sold on CB2 now!
Review №5
2022-03-24Best CB2 store in Manhattan.
Review №6
2022-04-02I was looking for some crypton fabric sofas they only had one on display in the store wish they had more on display.
Review №7
2016-09-01Great place with helpful salespersons and very nice items for decorating your home. Really nice store
Review №8
2021-01-29HORRIBLE customer service combined with a lack of empathy from the store manager. I have been shopping solely in this 3rd Ave store for a couple of last months trying to support this location. Today, I tried to return a very inexpensive but defective item as a matter of principle. I was offered a partial refund of $7 along with an attitude and no apology. I just accepted a sofa deliver from this store few days ago and I am so sorry I did. The store manager Meghan was very clear that she didn’t care about losing me as a client over $10 even though my history showed multiple substantial purchases. I left the defective product behind along with the $7 offered as a donation to the store. No wonder shopping online wins over rudeness of employees. I’m sorry for my experience. CB2-please work on training your employees.
Review №9
2021-06-01I don’t think I’ve ever been treated by a ruder SA in my life. I was served by Tavon.I was there to pick up a couple of orders. He never once looked me in the eyes. Asked for the order number. As I read it to him he said “too fast.” Literally, just like that. When he radio-ed the order over he told me it’s coming. I said thanks. No response whatsoever from him. When the orders arrived I said thank you and again, no response, no eye contact. He just handed me the bags and walked off.I actually have a couple more orders to pick up from the store but I’m cancelling them because I cannot be bothered to deal with SAs who think it’s their place to be rude to people. I was also looking to buy furniture - there is a dining table I was looking at but I’ve decided not to. I mean, no one came over to help anyway so it doesn’t matter.I’ve noticed that the other bad reviews are by people with asian surnames. I am asian and I can’t help but feel the terribly rude service was because of this. My white husband got treated perfectly nicely.Avoid and CB2 needs to do a better job of training their very rude SAs.
Review №10
2021-05-21Quite a decent size location w/ lots of elegant furniture, but I always find myself purchasing at a different store (vs. CB2) for some reason. Never too compelling to pull the trigger for me personally.