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Phone: +1 212-355-7974
Site: https://www.cb2.com/stores/easts...
Related: furniture store closing 
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–7PM
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Total reviews rating 4.3

96 Reviews for CB2 2023:

Review №1

2022-08-06

A huge thank you to Chania for helping us w/ our return, in-store purchase & online order and delivery; you were absolutely amazing!!!I’ve been into this store on a few other occasions but the experience I had today cannot compare at all what so ever because no one has left such an impression on us both as you did today.I want to thank you for finding the item which we needed to complete the set and getting in touch w/us so quickly before we left Manhattan.Chania was very knowledgeable, patient and friendly. She actually enjoyed doing her job which I cannot say for everyone who works there, I definitely recommend going to her if youre stopping by the store.

Review №2

2020-02-16

Wonderful store. Spacious, great selection, beautiful high quality products, appealing setup. I love CB2’s aesthetic and am happy with all of my purchases there, both in store and online.I went to pick up an order and Corinne was excellent - she helped me choose between a few products, return some of what I ordered, and place the purchase. She also repacked my bags to be more manageable and suggested a second entrance to help get out more easily.Great experience and location!

Review №3

2020-11-10

Beautiful furniture here. Lots of sales people to assist you. The store is spacious and not cluttered. You can easily move around the store and view the furniture.

Review №4

2022-08-14

Carnika’s aesthetic eye is unmatched by anyone I’ve ever met. And so is her customer service! I am sold on CB2 now!

Review №5

2022-03-24

Best CB2 store in Manhattan.

Review №6

2022-04-02

I was looking for some crypton fabric sofas they only had one on display in the store wish they had more on display.

Review №7

2016-09-01

Great place with helpful salespersons and very nice items for decorating your home. Really nice store

Review №8

2021-01-29

HORRIBLE customer service combined with a lack of empathy from the store manager. I have been shopping solely in this 3rd Ave store for a couple of last months trying to support this location. Today, I tried to return a very inexpensive but defective item as a matter of principle. I was offered a partial refund of $7 along with an attitude and no apology. I just accepted a sofa deliver from this store few days ago and I am so sorry I did. The store manager Meghan was very clear that she didn’t care about losing me as a client over $10 even though my history showed multiple substantial purchases. I left the defective product behind along with the $7 offered as a donation to the store. No wonder shopping online wins over rudeness of employees. I’m sorry for my experience. CB2-please work on training your employees.

Review №9

2021-06-01

I don’t think I’ve ever been treated by a ruder SA in my life. I was served by Tavon.I was there to pick up a couple of orders. He never once looked me in the eyes. Asked for the order number. As I read it to him he said “too fast.” Literally, just like that. When he radio-ed the order over he told me it’s coming. I said thanks. No response whatsoever from him. When the orders arrived I said thank you and again, no response, no eye contact. He just handed me the bags and walked off.I actually have a couple more orders to pick up from the store but I’m cancelling them because I cannot be bothered to deal with SAs who think it’s their place to be rude to people. I was also looking to buy furniture - there is a dining table I was looking at but I’ve decided not to. I mean, no one came over to help anyway so it doesn’t matter.I’ve noticed that the other bad reviews are by people with asian surnames. I am asian and I can’t help but feel the terribly rude service was because of this. My white husband got treated perfectly nicely.Avoid and CB2 needs to do a better job of training their very rude SAs.

Review №10

2021-05-21

Quite a decent size location w/ lots of elegant furniture, but I always find myself purchasing at a different store (vs. CB2) for some reason. Never too compelling to pull the trigger for me personally.

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