CCM Auto Repairs, Inc. in Port Chester
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Port Chester, Westchester County, New York, US
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Site: http://ccmautorepairs.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–3PM
- Sunday:Closed
I visited CCM Auto Repairs for my annual NY State Inspection. They were able to accommodate me for a Saturday afternoon appointment. As soon as I arrived, they were expecting me & immediately completed the inspection. The entire process took 15 minutes & they were extremely courteous. Thank you!
These guys are wonderful! We were up in Rye getting our marriage license when my cars caliper seized up completely at 4:30 PM on a Friday. They were able to get us in, repaired the issue with time to spare the next day when they could get parts, and were even so kind as to drive us to a nearby cafe so we could figure out transportation in a safe environment. Cant recommend enough!
I absolutely love this place!!! By far the best mechanic and auto repair place I have ever been to, EVER. I am a young woman and I constantly feel talked down to and taken advantage of when getting my car fixed, BUT NOT HERE. I recommend this place to everyone. They care to know you by name and face. They never pressure you to get anything you don’t need, or they don’t make you feel bad when you cant afford to get extra things done and when you do get anything done, they talk you through the process clearly. Thank you for being such a great place. I will always go here!
I spent a couple of weeks looking for a shop thats trustworthy and professional to get my Bilstein kit installed and I couldnt be happier with Lee and his crew. They got my kit installed and car lowered perfectly! They also helped me tremendously when my cars oil drain plug got stripped. They took my car in very late in the day got the plug out, replaced it, changed the oil and filter! Lee and his team will be the only shop I come to and recommend for sure.
Facts speak for themselves.1. Called in for an X5 warranty repair and CCM said swing by any time.2. Drove to CCM at my convenience; Lee examined the damage and explained how we would proceed; I was on my way home within 10 minutes.3. Although specific parts were required, Lee called me to report that he had secured them from the warranty service company the next day and I could probably bring the car in the day after that when he expected to have the parts.4. Lee confirmed he had the parts (on time) and I could drop in as soon as I was available.5. Dropped off the car at my convenience and all repairs were taken care of before I could finish my lunch round the corner at Famous Greek (also a good business if youre in the area).What put the icing on the cake was the flexibility. I missed most of Lees calls due to my own work obligations so he followed up with texts and kept things moving. Im still in a state of shock that I wasnt forgotten and needing to spend time chasing people down.And the top-cherry: Lee checked and resolved my onboard alert regarding brake fluid, and managed a number of computer upgrades gratis.5 stars, excellent.
Knowledgeable, reliable, and efficient. I have been with CCM for over 5 years. They have consistently proven to be a top of the line establishment. Just recently dropped my car off in the morning for a clutch and flywheel replacement, they were able to get it done the same day. Outstanding customer service and experienced staff. Highly recommended!
Went for an oil change. Had an appointment set for 12:00. Got a call at 1:00 saying they couldn’t open my hood (an issue I’ve never had before).They finally opened my hood and finished the oil change by 2:00. Took them two hours for an oil change. I then received a bill for $150. Twice as much as it should have been because they gave me an extra $65 charge for “opening hood”. That’s not a joke btw, I’m quoting the bill I received. When I got home I opened and closed the hood twice with no issues, even tho they said the latch is broken.All in all I waited twice as long and payed twice as much as I should have for a basic oil change. Do NOT recommend going here for any services!
CCM has been working on my cars for years. Anything I need done, I know they can handle it with quality, care, timeliness and most importantly, honest pricing based on the work and the demands I have. The best is their high attention to detail which I had struggled to find elsewhere in the past
I can’t say enough wonderful things about this company. I moved to the area a little bit more than a year ago and it is so hard to gauge who to trust in the industry. They have helped me in so many ways without looking to make a quick buck on me. They’ve come to my residence to help me jumpstart my car and take my car in for repairs. They have helped me to price out and make plans for repairs which work with my budget. Always kind and courteous and informative. They told me when I first met them that they would “always take good care of me” and they have held up that statement. I thank them for being so reliable and available. In this day and age it is refreshing to see this type of customer service.
Ok so I have had a problem with my car for some time- Whenever I would go too slowly, it would squeak. When this happened, my wife was incredibly pregnant. The squeak was slowly driving her insane. Eventually, I took the car to a different shop, right near by. This other, nameless shop was a disaster. They took 2 days to tell us the problem was the brake pads. They replaced these and another part, and charged about 280. The next day. The squeak was back. Horror.I then made the incredibly brilliant decision to take the car to CCM. Alex spoke to me on the phone and in person, and told me he would call me “within the hour” once he had a chance to take a look. An hour passed, and true to his word, he called me back. “Your car is fixed”.It took CCM under an hour, and 62 dollars to fix the mystery sound that had been driving my wife and myself crazy. They were professional and trust worthy. I’m not saying CCM is the greatest auto repair place in the works, but it’s definitely the best auto repair place I’ve ever been to. 5 stars- if I could I would give more.
CCM gave us a fair estimate(out of 3 shops) and our car looks new. I am dropping a star for lack of communication. It was nothing major but I had to call a few times to see how things were going and schedule the pick up. We are pleased with their work and will recommend their business to friends and acquaintances.
These guys are responsive, knowledgeable and always completely fair. A family of honest, hard working and completely straight shooters!Update, still like these guys, but on last repair they were really expensive. Changed the alternator on my MDX and when I compared final cost to online source for average cost of this repair they were at the very high end of auto shops and at the mid end of the repair cost at a dealer! They are good but they can be expensive and if cost is same as a dealer, I would go to dealer.
These guys are great. I needed a Geico photo inspection for a new car, and they are one of the Geico providers listed on their website. I’m usually very weary of any auto service shops, and these guys blew me away with excellent service.The Geico inspection took 10 mins and they noticed that I needed a NY state inspection too and asked if I wanted them to do it. They charged me $37 and finished it in 15 mins. They also saw that my car didn’t have a license plate mounted in the front and saw my license plate inside my car. They asked if I wanted them to mount it and I said “sure”. They saw that the mount that I purchased would need holes drilled into my bumper and told me I could mount it on the car’s tow hook if I bought a mount on eBay.After thinking about it, I decided the holes in my bumper didn’t bother me, so I came back the next day. I was greeted with “hi Marc” (they remembered my name!), and I told him I would like the plate mounted with holes in my bumper. They put one of their guys on it and set it up for me in 10 minutes, and wouldn’t take any money for it.I highly recommend these guys.
Very unprofessional. I called twice to double check if they do ct state inspection and they said yes. It took me 2 hours to get there from NJ and they gave did NY state inspection in a car that has CT plates. Wow!!! How dumb could that be. When I told him I called twice to double check, he said no way that he told me he does CT state inspection. I will never recommend this place to any human being.
Called about a car inspection and the guy said “ You have to make an appointment.” I asked how I can I make an appointment and the phone cut off. Ill don’t know about their repair services but I definitely got a bad vibe from the phone conversation. One star due to lack of phone etiquette. Ill call back and try again so I can update this review.
If i could give this place zero stars i would. A few months ago i went in for an inspection. The guy was checkking My car and told me i needed shocks brakes and window wipers but he would pass me if i got the window wipers and brakes. Once he said that i knew something was wrong because he was basically giving me a choice, either pay $250 for brakes and wipers or pay the 35$ and leave with nothing which means i had to pay another 35$ somewhere else. So i told him i would do it myself cause it was pricey. He told me the brakes were quality thats why it was so expensive. Turns out, i did not need brakes. The car had new brakes installed a few months prior [jus bought the car] and i had no idea. I went back and complained and showed them the old brakes and they were at a loss for words becauze the brakes were still new. I bought wipers and brakes for $60. Installed them myself.[even though i didnt need he brakes] Anyone can change wipers and brakes as long as you have right tools and dont mind gettin hands dirty. I STRONGLY RECOMMEND NOT TO VISIT THIS PLACE. They try to takr every penny out of you and try to take advantage that, us clients, do not have a lot of knowledge in cars. I always recommend to get a second opinion and try to get a personal mechanic who will be honest with your work. DO NOT VISIT THIS PLACE. I WOULDNT WASTE MY TIME WRITING THIS essay if i didnt know what i was talking about. [ my Father had a similar expirience]
Total reviews rating 4.6
73 Reviews for CCM Auto Repairs, Inc. 2023:
Review №1
2022-01-18Been here countless of times Lee and the team always make time for me to come in if it is really urgent and get things done as quick as possible. We have done a full change of look and feel on my Audi S5 B9 tuned my whole car, put new HREs on them, a new exhaust system, and countless of other mods. Always easy to reach out to and really cares about your car, you can text him at anytime and he will respond and recommend you the most affordable things that look and sound amazing for your car. Love everyone there and wont stop coming here. Thanks!
Review №2
2022-05-22If you are looking for a honest mechanic who gets the work done for a fair price, come to this place. If you looking to get screwed over by a smiling service guy, go to your local dealership. Definitely will come back for more work done. Came in because my longtime Audi dealership told me that I needed engine mounts replaced. Guess what? They were perfectly fine. Thanks again!
Review №3
2022-01-18Lee and CCM auto is the most professional and caring team I’ve ever worked with. I’ve never had anyone pay so much attention to detail when it comes to taking care of my upgrades and maintenance. Everytime I have a request for them, it’s taken care of in an extremely timely manner, and the job is always done with quality, it’s very clear they’ve never rushed any installation/repairs. I’ve completely stopped using other shops simply because of how much I enjoy visiting CCM auto. The team is all extremely friendly, and more importantly it’s clear that they truly care about every car they work on no matter the make or model, every car is treated with the most upmost respect. Thank you CCM!
Review №4
2022-05-22Professional, practical and punctual! Lee and the crew run a serious operation, especially for German performance vehicles. I am generally very skeptical when it comes to mechanics but Lee put my mind at ease being very knowledgeable, honest and answering all my questions. If you are in the area (also close to Metro-North station), this is the place to go!
Review №5
2022-07-01Lee, Alex and all of the other mechanics there are still absolutely the best. Not only will they go the extra mile administratively, they also provide options (in permitting situations) if finances are tight. I wouldnt dare take my Jeep anywhere else. A sincere thank you from the girl with the 2014 silver Jeep.
Review №6
2022-07-01It was the end of the month and my NYS inspection needed to be performed. I pulled up and asked the owner?(not sure, but a very friendly and professional gent) how long it would take. He apparently had a string of other cars with the same need(people, dont wait til the very last minute to do your inspection, it adds to everyones stress, yours included. Im in that rebuke as well); the difference is, I wasnt a drop and go. He said give me 15 minutes and Ill get you taken care of. Less than 15 minutes later, Im pulling in the car and now my inspection is current. Who doesnt like a happy ending?😊 I d definitely give this shop my business again based off of my treatment. Excellent customer service CCM Auto Repair. Thank you.
Review №7
2022-02-17This is the best place to go if you own a bmw or any German cars, Lee is Very friendly, professional and honest.This is my favorite shop. Thank you for everything!
Review №8
2022-07-11Great service here. Been using them for over 5 years and always a great experience. They service anything, work fast and the work comes out great. Friendly people, clear explanations, and reliable service. I highly recommend them!
Review №9
2022-05-21Quick and friendly place to get an inspection and services. The geographic convenience being on the border of Connecticut and New York, make it easy for soon coming inspections.
Review №10
2021-09-30The service at this place is fantastic! The team is professional and knowledgeable. I had a ton of questions and they took the time to answer everything; their attention to detail is superb! Ive been here for car maintenance and also for repairs due to an accident, both times met with quality work, fair cost and friendly faces.