Worst moving service I have ever used. The owner is the most incompetent rude and unprofessional person. He has no idea how to run a business and also cut corners. This moving service is a complete scam. I had received one price in the beginning which I had signed the contract for. Then on the day of the move the owner changed the price which by the way he increased it without even consulting with me. The movers did not come on time they took longer on purpose so that I have to pay extra. They were also very lazy and seem like they don’t want to be doing this kind of job. The movers are nice guys but lazy. The owner will do anything to get extra money out of you. The entire experience was horrible. I would suggest to stay away from this place.
CCA are the best moving company I have ever used. Mirka and Ibra in the office were a pleasure to deal with ahead of the move. On the moving day they sent an amazing team of 4 guys, Marcus, Juan, Mailk & Ronald. i WANT TO SAY A BIG THANK YOU AGAIN TO YOU ALL. They were super polite and unfazed when they realized there were more boxes than I originally thought. Boy, these guys work! I was running to a deadline in my new building and the never stopped from the moment they walked in, including the tricky dissembling & reassembling of bunk beds. They were super professional and took great care to be Covid safe. Even at the end of the shift they were meticulous about putting everything back together and placing my stuff in the right place. They made the stress of moving so much easier, I cannot recommend them enough, thanks guys
My boyfriend and I had an amazing experience with CCS Moving. Three men came out to move our stuff. Enayet, Joseph, and David were extremely nice and helpful. We were extremely impressed with their speed. They did not stop moving. We’ve worked with other companies that were more expensive in the past and nobody was as fast as they were. We would absolutely book with CCS Moving again.
We had a great experience with CCS Moving. Our movers David and Beso loaded up our items in our 2nd floor walk up in less than an hour, and were friendly and professional the whole time. They were just as great with unloading at our new apartment. Easiest move ever.
What a wonderful company! CCS Moving assisted me with my move this past weekend and the process went great. The movers where extremely punctual and friendly. The process did not take long at all and of my items were in perfect condition. I would definitely use them again!
The movers were 30 min late and started complaining from the very second they came into our apartment. They were upset that there were too many heavy items to move.. to which Id say, thats your job.. They argued with my me, my wife, and my father, all at separate times and tried to leave before the job was finished since it was booked by their dispatch incorrectly. We ended up paying them an extra $300 just to finish.The best part is that they stole $110 in cash from us that we had sitting out with intent to use as a tip. To be fair, we never should have left cash sitting out with strangers in the house, so its really our fault. Any case, it really highlights how bad this companys movers are and that you should definitely consider another company.I couldnt recommend this company less.
These guys are not only super professional and efficient, but so nice and genuine. They even disposed of our couch at no add’l cost. 10/10.Huge thanks to Ron, Marcos and Earl for such a seamless moving experience.
Hands down the best moving company that I have ever used. The guys were fast, experienced, and very polite. They wrapped all my furniture and made a stressful time very easy. They were worth every penny. By the way very reasonable as well. This is the first review I am ever leaving for a company. They earned it!!! :)
Awful! Do not use these movers they will damage your items. I used CCS moving two times- once to move my items into a storage unit and then to move the items out of the unit. During my first move, I was unable to inspect each item after it was moved into the storage unit obviously because the items were packed into the unit and were not accessible. Also, I obviously couldn’t open every box and look at the items. Fast forward a few months (keep in my mind no one has been in this storage unit since the day of the move) and during the move out I noticed a handful of broken items including a box of drinking glasses that had a huge sticker on the front that said FRAGILE and it was the original packaging from when I bought the glasses so it was very obvious it was a fragile item. The glasses had been packed neatly, each wrapped in bubble wrap - meaning that in order for them to be broken the person moving them had to have been very aggressive with the box.. ridiculous. The other item was a white bookshelf, the wood was splitting so badly that the shelves were falling off of it so I ended up having to trash the whole thing. The second group of movers kept making comments about how poor of a job the first movers had done. They mentioned that they couldn’t believe how badly they wrapped my items in the plastic wrap and they were the ones who brought the broken book shelf to my attention as well. I emailed CCS multiple times telling them I’d like to put in a claim for both broken items which cost over $200 in total. I never received a response. At this point if I don’t hear back from them in the next week I plan to call my credit card company and dispute the entire charge for the move. Avoid this company if you can!
This is an excellent team of men. David the Greek, Robert and Joseph are professional, skilled packers and movers. They kept in touch and gave me updates on the time of arrival and worked hard to make sure all my stuff was carefully packed and loaded. Their patience and diligence didn’t wane even at the end of a long day with lots of traffic and heavy lifting. They helped me remain calm in the naturally stressful course of a move from Queens to New Jersey. Highly recommend them. Thanks guys 😘
Amazing, made our move super smooth and easy! Professional, fast, AND disassembled and reassembled our bed frame and L sectional Ikea couch! Would definitely recommend and use again in the future.
These guys are pros!Our movers, Davit, Soso and Perator, are 3 strong and nice guys that took care of everything. They helped us dismantle the bed and wrapped items so they weren’t damaged.They did what they could to help us save time, since time is money. The only issue we had was driving out to Sag Harbor during Friday afternoon traffic which cost us $140 per hour in extra service charges.Overall, we were quite pleased and had a good experience with them. I would recommend their services for sure.
I recommended them to my friends and they also had a great experience, my friends panicking because they needed someone to assemble and disassemble their furniture, but the movers did a great job in moving things safely as well as assembling and disassembling, will continue to recommend.
Did my moving within NYC and they are the BEST. They showed up on time. The guys were pretty cool and they wasted no time, packed furniture properly and delivered everything without a single problem. Not a single item was broken! I was simply amazed. I recommend this company 100%!Gotta move? Call them!
I used the moving company before, with a different team with no problem, I used them again recently on June 1, 2020 and the broke my tv. I called the office multiple time and got no response. I tried to submit a claim with their insurance company and could not. And they wont return any of my phone calls. This is a shady business and not only did I pay them $500 including tips but I had to go an buy a brand new tv.
David and his crew were very proficient made sure all our stuff that needed wrapping and handled with extra care was done so. They made sure all our items were placed in whichever room we requested. They were professional and respectful to all our needs.
David and Joseph were great! Very fast, efficient and professional. They took very good care of my furniture and belongings and everything arrived at my new place in excellent condition. Definitely recommend these guys!
These guys are very professional and fast. Roberto, Eric, and the other guy were amazing. Took really good care of the furniture and communicated very well. Will definitely reach out to them for another move.
Hired CCS Moving for a small move from Rego Park to the Bronx. David and Beso were great. Showed up on time and got everything done in under 2 hours. Would definitely use them again and recommend them to others.
Wonderful helpful efficient David and Soso. My move was from 1-3. The movers arrived at 6.36.Amazing guys but terrible planning on company.Didn’t have bubbles but managed with blankets. Broken TV due to no bubble. Waiting for insurance claim to go through...
I hired CCS Moving online. They were professional. They were very care in packing and moving my stuff. It was no hassle or stress. I will not hesitate to use this company again and recommend them to anyone i know.
I am posting this review as I have not heard back from the company after my terrible experience.1. The company added approximately $90 to the original estimate for tolls. No matter how many times you request that all charges be clearly added on the estimate, they decide to let you know of these additional charges on the day of your pick up. I explicitly requested that all parts of the estimate be quoted to me when I confirmed the move a week prior. Tolls do not change so this should have been easily communicated and added to the estimate beforehand. No where in the confirmation does it say that a toll charge would be added to the estimate.2. The pick up was absolutely unacceptable. I was scheduled for a pick up between 1 pm and 3 pm on the confirmation that was provided. At 1:04 pm, I called the Ibra to confirm that I had a pick up scheduled today and would like to know the approximate time that the team would arrive. He told me that he will call me back. At 1:43 pm, I did not hear from him so I called again to confirm the pick up time. He told me he will call me back. At 2:18 pm (his one and only call back), he called me back to let me know that the company did nothing wrong as the pick up time is between 1 pm and 3 pm (I never said there was any wrongdoing; I was simply confirming the pick up time within that window) and that the team is finishing up another move and is on the way to my location now. I am unsure if he was lying or if he just does not know how to manage his team as this was absolutely not true. At 3:53 pm, I called again as nobody had showed up and he said he was trying to locate them. At 4:34 pm, same thing. From 5:42 pm to 6:13 pm, I called him countless times and had to finally hide my caller ID for him to pick up the phone. Finally, he got on the phone with the pick up crew (three-way conversation) and told me that they were on their way from downtown. They finally arrived a little after 7:00 pm. This was four hours past the original pick up window. I offered him ample time and opportunity to follow up with his team and let me know what time they will be arriving at my apartment. He simply had to give me a call back and let me know. Instead, he told me that he would give me a call back every time and never gave me a call back.3. The pick up crew was complaining throughout the entire move that they were tired from working all day and took 2 hours and 30 minutes to load the truck while the drop off crew (worth the high reviews online) were quick and efficient and finished the job in 50 minutes.
We had a move scheduled for a 2 bedroom condo. I asked for a flat price quote, and was provided an hourly estimate. As it was my first move, it was very unclear on what the travel time meant - first they said 1 hour of travel time will be added and later they added 2 hours (without clarifying that it was because the distance was 30 plus miles).I provided a detailed item list which included master and a queen bed, a sofa, love seat and IKEA cabinets and provided an estimated number of boxes. Obviously I didnt know how many boxes I will end up once i begin packing. The crew came with a small truck and complained that my master bed was big, sofa was big, and that my boxes were large. Instead of trying to find a solution they asked me to pay for an extra trip or a truck, else cancel the Job. I was also told that someone will call a day ahead of the move to confirm everything, which didnt happen and I didnt get a chance to review the details or ask any questions.One of the crew member felt bad as we have small kids and had everything packed and ready to go. Canceling the job would mean a lot of trouble to us. He wisely tried to help suggesting that they would come back the next day with a bigger truck and gave me a flat price. His supervisors, who were making my day hard already didnt agree to the price and added $200 more to it. Knowing that they were taking advantage of my situation and having no alternative, I unwillingly agreed to the offered price.The guy name Sam (Shyam) who originally gave me the quote and sent a smaller truck, was totally unconcerned (forget about being apologetic).In the end, the crew moved the stuff nicely. Their moving supervisor Sherpa was very understanding and helpful, it was because of him I chose to stay with them rather than totally canceling the Job.I would not recommend CCS for the move, especially for the first time movers. Very unprofessional, uncourteous staff in the office, who is only after making money and didnt care about the customer.
David and crew were fast efficient. They worked hard with my numerous boxes and oversized furniture. CCS Moving is my new go too for moving. Many thanks
I used CCS for a move and wouldnt go with them again. The movers couldnt even open their own truck when they arrived, causing me to miss my freight elevator reservation. I also get the feeling that they are more interested in upcharging you rather than providing a quality move. My furniture got some scratches on it during the move, and I wouldnt trust them with expensive furniture.
Used these guys twice in one year so the good service was no accident. They actually showed up early and waited and then just helped me pack. Moving is stressful so they were a big relief. Cant say enough good about them.
Great experience. Everyone was easy to communicate with and the crew who moved our furniture were friendly and loaded and unloaded everything expertly. Hope to use their services again for our next move!
Worst company ever. Guys who came by to do the job were fine. It’s just that it’s a pain going through charges with Eric and Ibra - there were additional toll charges added even after clarifying that toll were included in the estimates i received.I asked for a fixed quote which I accepted. The day before the move, I get a call from Ibra that there is an additional toll charge for the job. I refused to accept and I asked him to speak with Eric. I emailed Eric on the day of the move and he wrote back saying “Every estimate that you were sent had the toll charges included“Even after all this back and forth, I am charged the tolls.I would not recommend but If you use their services please be aware of all the extra charges that are put on your bill.
Edit as of 04/24/2018: After seeing this review, CCS Moving Company did the (obvious) right thing and refunded me $50 for the bedframe and asked me to take this review down. However, I still went through an ordeal to get this point and do not recommend this company, so I am leaving this review up to caution others on using this moving company. Also let this be a lesson to moving companies for pushing the use of social media reviews on their customers. If someone wants to write you a good review from your good work, they should do it on their own accord, not be pressured by the movers to give you a good review and ask you to send proof of the review.04/18/2018: This is one of the worst moving companies Ive ever encountered in my life. I recently moved within a 5 block location and moved a minimum number of items: a loveseat recliner, a mattress, 2 halved boxsprings, a metal bed frame, a TV, two lamps, and a small wheelbase cart. The movers claimed that they werent charging me for packing materials, just as long as I give them a good review and take care of them at the end with tip. They moved my stuff well, or so I thought, so I tipped them $100.I went to sit on my bed after the move and it immediately collapsed. They did not assemble the bed frame correctly and so me sitting on my bed caused part of the metal bars to bend. I called them back to explain what had happened and immediately the movers blame me for needing extra screws for the bedframe, which was not the case at all. This bedframe was designed to work very well without needing any extra parts. They said they were already on their way to Brooklyn for their second move, so they couldnt return until later, but they would send someone else in the area to help with the re-assembly of the bedframe.Over the next 9 hours I contacted the sales representative, the manager, Ibra, and the two movers and they constantly gave me the run-around on giving me specifics for when they would come over and help me with my bedframe. I eventually ask a neighbor to help and they tell me that the bedframe is missing parts which is why it isnt working. I call the manager back and send photos explaining what the movers had taken with them, and the manager actually tells me Why cant you just go to a hardware store? UHH...BECAUSE I SHOULDNT HAVE TO PAY EXTRA FOR PARTS THAT CAME WITH MY BEDFRAME THAT YOUR MOVERS TOOK WITH THEM. WHAT A RIDICULOUS QUESTION TO ASK A CUSTOMER WHO HAS PAID FOR YOUR SERVICES. Eventually they get back to me and say the movers still had my parts and would come over in an hour to bring them back and re-assemble the parts. Mind you, this is around 6pm and my move started at 10am. The movers did not come over until 7pm and took an HOUR to reassemble the bedframe, arguing with each other and blaming me for not using screws to assemble this bedframe. I asked to be partially reimbursed for this terrible service and the manager has dodged my calls.Update: The bedframe collapsed again last night with two metal beams now bent from a terrible assembly job so I had to throw out the bedframe, Something that was completely functioning before I moved is now broken because of this company. I also noticed holes in my loveseat that werent there before this move.I DO NOT RECOMMEND USING THIS COMPANY FOR MOVING IN NYC, IN EITHER BIG OR SMALL MOVES. I know this is one of the cheaper companies but their customer service and expertise are terrible and theyve done nothing to correct this situation. Pay more money so your belongings dont get ruined.
I feared for my life. My move was scheduled for 8 a.m. (photo for proof). Movers arrived at 10 a.m. Ibra (dispatcher) told me I was wrong until he looked at my contract. No apology offered and attitude/excuses given. Movers were quick getting my belongings onto the truck. They were pleasant and diligent.Because of two hour delay, I risked missing an appointment. So, I began moving boxes, securing the elevator, grabbing hand trucks, etc. Because of this, I didnt have time to go to ATM. Upon completion of my move, Ibra attempted to extort more money out of me. Saying I owed $300 more than I did. Once corrected, he made no concession for his team being two hours late or for helping move boxes to remain on schedule. Not happy, I paid them because I wanted the situation over. The foreman then asked me for their tip. I had no cash and asked if he had CashApp or Venmo. He wanted me to use Zelle. I told him I would transfer money that day but had to run to appointment.Thats when things fell apart. One of the movers began curing saying, B*tch is not going to f*cking pay us! When I asked the foreman what the issue was, he said Nothing. But the mover kept talking, walking closer to my car. The mover said, You should have gone to the bank ahead of time. You knew you were moving. He went on to say that, This job is hard enough. You didnt even offer us water or anything. Funny thing is I gave the foreman two gallons of water and cups when we left my apartment but he never shared it with his team.As a black woman being yelled at by a white man, I felt beyond uncomfortable. I reported the incident to thumbtack immediately and they did nothing but talk to the owner. CCS moving fired the mover whose name is Rob. And offered me a $50 credit, which I never received. But nothing else was done. (see emails as proof)Was it one bad apple? Sure. But the crew told me that Rob has a history of doing this. They were the ones who encouraged me to report it because they didnt like working with him. HOWEVER, none of the crew came to my rescue. They sat back and let Rob verbally abuse me and come into my physical space.Find another company. Its not worth the risk.
I’ve used ccs moving twice now and will continue to use them. David’s crew works so quickly and professionally, would definitely recommend. Customer service is also very responsive and helpful.
Just had a great experience with Davids crew from CCS movers, bringing my massive book collection and bookshelves up to the 3rd floor of a Brownstone walk-up. Would definitely go with them again. Thanks guys!
I used this company to pick up and deliver a refrigerator. They were very professional, punctual and responsive. I recommend this company to anyone who is looking for someone to help them move.
Gilberto and Joshua were great! They explained everything clearly, were professional and courteous and were a pleasure to be around! I would highly recommend using CCS Moving and would use them again!
They came and did the job right the way ..what we like is that , they did not go over time . we were afraid that we will pay extra , due to fact they were working on hourly basis as we had a very bed experience in passed . but they pull it thru very well and wend we were able to tip movers as well for great work , we will hire them again if need ....
CCS Moving was the best moving service we have. They were fast, safe, efficient and a great people. Will highly recommend them for any moving service!
I should have listened to the other negative reviews about this company. Here’s how they work - Eric from sales lowballs you on an estimate to reel you in (he was off by over 30%), then they show up on the day of the move and surprise you with a totally new increased price. Ibra, who apparently runs CCS, is rude, yelled on the phone when we questioned his price, and knew he got us in a bind. At the end of the deal, Ibra acted like he did us a huge favor by only increasing our estimate by 25%. He expected us to thank him after all of this. Finally, in my paperwork the movers pointed out multiple times the tipping section and what percentage they wanted. If you value honesty and want to make sure you are taken care of as a customer, stay away from CCS Moving. I am betting Ibra or someone from CCS will comment on this review saying it was all resolved - but you should know it definitely was not.
Highly recommend this company for your next move. Thank you Ibrahim (sales assistant), for made it in a most efficient way. Never thought that move could be done so fast and smooth. I rate 5 stars and appreciate your business.
The company responded quickly. Movers were very professional, took great care of my things and did a fantastic job would highly recommend David Greek!
Gilberto and Joshua did great work by removing a heavy item without problems. Professional, courteous, and on time. I definitely recommend CCS Moving.
Amazing and careful! Team was wonderful, they all wore mask which was great even during the heavy labor. Made my move from ct to ny effortlessly. Can’t thank ya enough will deff recommend.
Moving is so stressful and these guys have made this process so easy! Had I known how amazing David and SoSo, Marcus,and Richard were, I would have never have stressed out as much as I did, CCs are pros you want on your side.
David and kobo (sorry about spelling) were amazing. Fast , helpful and on time. Gave them last minute request to move. Fair price and great service. Will use them again
I moved recently locally in Whitestone and I used this company, they were on time and very responsible with my things, I’ll definitely do business with them in the future when I move again!
David, Marcus and Ron did a great job moving our items for a staging job on the upper east side. They finished the job two hours ahead of schedule.
David and his crew were excellent. Got it all moved within the agreed upon time. Very efficient and friendly. Very satisfied customer. - Jason
Terrible customer service. When I called with a counter to their original quote Sam laughed loudly over the phone. All I asked for was $50 less. Today I circled back to speak with Ibra, the manager. Sam picked up the phone and when I asked for Ibra, he hung up on me. Looks like I dodged a bullet by not booking them.
David and his crew were great. Pleasant, professional and quick. Great service at a fair price. Would highly recommend. Thanks!
David & Crew were amazing. Super professional. This is the 2nd time I’ve used CCS. Would recommend to anyone moving!
CCS Moving is very efficient in moving. The staff were professional with my move. I can have asked for a better company. CCS Moving is the way to go.
I used them for a commercial move, a 10 person office going from an office building to a walk up townhouse. They crew was quick, efficient, and didnt blink at doing some rearranging in the townhouse. Highly recommended. JD
I had a pleasant experience with CCS. The team of 3 guys were fabulous and took care of every last detail. Thanks for making my move a breeze!
Outstanding customer service. The moving team worked like a well oiled machine. I highly recommend CCS Moving.
David and his crew were super efficient and made sure everything was packed and transferred securely. They made our move tremendously easier.
Amazing service. David’s crew was professional, kind and patient. They went above and beyond to make sure I had a flawless move
Today they moved me & my fiance and they were very fast and effecient. Would definetly be using them again in the future. Satisfied customer.
David, marcus, and ron did an amazing job. would definitely hire these guys again. professional and friendly and worked their butts off.
David and team were amazing! They made my move as easy as possible and very quick!! Highly recommend
Efficient service with great guys at a competitive price. I would highly recommend hiring this company for your moves. They even came on time! Thank you guys.
I love this company great prices affordable reliable the guys get the job done I would reccrecom the company to anybody who needs help moving and I would definitely call them again for another service..
Such a great moving company! Fast, on time and very friendly. Would use them for any move!
Seeing other reviews and my own experience: its good until they break something or owe you money. Then, they stop replying.
We all know how moving can be stressful but these men were so friendly and carefully, you can defiantly see that they know and love what they are doing. Fast and efficient
This is the worst company to move, wasted my time because of some lazy workers. I had to go rent a uhaul and do everything by myself after they wasted my time.
Phenomenal movers! Fast, professional, and friendly. Definitely would use again for our next move!
Thanks CCS Moving for your professionalism and respectful staff. I would refer anyone to this amazing company thank again for all of your hard work!
This is the best moving company in nyc , they was professional and fast while moving .. I recommend them as first choice
Hard workers and relatively cheap compared to the other companies we received quotes from
The three guys (David, Beso and Paata) made the move quickly and finsihed on time. Very professional. Thank you.
Absolutely great experience! Would use them for every NYC move. Efficient, careful, and super friendly!
Highly recommend - had a great team that was professional, extremely helpful, and courteous.
David and Beso were the best. Quick, efficient and professional.
Trustworthy, reasonable prices and efficient. Would recommend to anyone who may need moving services.
One of the best moving companies in NY I would recommended to any one.
Wow this company made this transition for me and my family very smooth great service and on time ...
David Greek, Kouran & crew did an amazing job!
David’s team was fast and did a great job!
Friendly movers and the move itself went great! Definitely recommend!
Great experience. Took good care of my stuff and good guys. Thumbs up
Great service guys were great price was fair and the timing was perfect
Great guys, quick and easy, excellent service!
Great company. Great workers and low price.
David soso and Paata were great help thank you!!
They do great Jop I well recommended
Kind and reasonable. Would hire again.
These guys did a great job!!
These guys best professionals out there!!
Service was great, thanks!
Super guys, nice owner
The best moving company
They are amazing !
Real professional and on time
Avoid at all cost.
Total reviews rating 4.2
103 Reviews for CCS MOVING 2023:
Review №1
2022-04-15Raul, Juan, and Earl were very professional, prompt, and efficient with our move and ensured that everything went smoothly - even though I called to book our move only 5 days in advance! Was a pleasure working with them!
Review №2
2022-02-18Christian and Cesar helped move various stuff like a king size bed so I could replace the carpet. They were on time, professional and quick. If I need help moving again, I would be personally asking for them in the future. Highly recommend.
Review №3
2021-10-30I had a very good experience with this company today. They surpassed my expectations. They are not flashy, the trucks are not noticeable, the front office sometimes is available, but not too late. But they gave me an estimate and they were on point, they were punctual and fast, took care of everything and although I had two stops, they didn’t get lazy or slow. I had a three people team - the best: Raul, Juan and Earl- super nice and efficient! Recommend wholeheartedly!!
Review №4
2020-08-04Wow this was the worst moving experience of my life. SAVE YOURSELF AND CHOOSE ANOTHER COMPANY. First off, they were 2.5 hours late and made us miss the window of time we had the elevator in our building reserved. Then they came with a truck that wasnt big enough (I guess the other truck got stuck somewhere else?). They came with only 2 guys when we paid for 3 guys. They broke a mirror right off the bat. The worst part was that EVERYTHING DIDNT FIT IN THE TRUCK. I understand that we underscoped the move when booking it, but when the movers (who are SUPPOSED to be professionals) realized everything wouldnt have fit, they should have COMMUNICATED WITH US. They did NOT. They told us: The truck is full, everything else has to stay here. WHAT?! The main reason we hired movers was the get the big sectional couch out of the apartment and they couldnt get the big part of the couch in the elevator (because the TWO guys had trouble putting it in the elevator, when we had originally PAID for 3). We ended up having to pay to stay another night in the apartment AND pay another moving company the next day to get the rest of the stuff out. Worth noting that the movers we had to hire for the next day had no trouble at all moving the couch. To top it off all, ERIC AND IBRAHIM WERE SO RUDE AND UNPROFESSIONAL. I understand Eric seemed to be having a rough day, but taking that out on the client is completely unbecoming. When we sat down to sign paperwork, Eric wrote that they started moving at 4:30 PM. I argued that they really started at 4:45 - not that 15 minutes was a huge deal. But when I pointed it out to him, Eric seriously lost it on me. He kept yelling and escalating his voice. I kept asking him to please stop yelling. He kept getting more and more upset and rambling on about how he doesn’t have to be here & how he could be home with his daughter & how the day has been so stressful. He had some valid points, but to continuously YELL them at me was so upsetting and terrifying. I kept asking him to stop yelling and he kept escalating it and raising his voice until the breaking point -- he THREATENED US to leave with all our stuff and actually stormed out of the apartment and left. I had to track him down and profusely apologize to him to calm him down EVEN THOUGH HE WAS THE ONE YELLING AT ME, THE CLIENT. To top it ALL off at the end, they broke both my dressers (I had asked them if I should tape them up and they said Nah, then all the drawers fell out of one in the truck bc it wasnt stored properly; the other one they pulled the top clean off of it because they were lifting from the top - now both dressers are unusable and I think I lost some important paperwork that was in one of the drawers). DO NOT MOVE WITH THESE PEOPLE. THEY ARE CROOKS, THEY ARE RUDE, AND THEY DO NOT DESERVE YOUR BUSINESS.
Review №5
2021-11-19Expectations were far from met. I asked if they were capable of doing a few extra tasks and was told yes multiple times. Not only were they in-fact NOT able to do the extra tasks, but they were 2.5 hours late with no notice until after their expected arrival time. Then I was charged extra because there were all of these minimums that were not told to me. The workers themselves were kind and efficient, but the person I spoke to to resolve the issue was very rude and mansplained to me how a moving company works. I wont be using them again.
Review №6
2021-09-30I cannot rave about CCS moving enough! They are responsive, efficient, and hard workers. They made a stressful life event far less stressful. They were patient and kind with me while I was stressed, and I cannot thank them enough for everything they did. A special shout out to one of the staff members who even let me text him after hours with all of my questions!!!! Thank you!
Review №7
2020-08-02We were really happy with our July 2020 move with CCS Moving! Eric, Adam, and Jimmy were all great. They worked really efficiently while also paying careful care and attention to our items – especially fragile things like the tv and dishware. There were a few pieces of furniture they had to disassemble and then rebuild in our new apartment, and they did it flawlessly. The crew was also Courteous and friendly throughout the multiple stages of our moving day. I’ve had some prior bad experiences with movers in New York, but I would highly recommend these three guys from CCS based on my positive experience with them.
Review №8
2022-06-13Great service; the men were very professional and worked efficiently; a little pricey but not a bad experience.
Review №9
2021-03-01It was a one bedroom to move 6 blocks away in both elevator buildings. The quote was 3.5 hours and I made sure I listed all the tricky furniture. Arrived late and took twice as long 7 hours!! I could have moved to NJ within that time. Not as effective as other movers Not sure what took them long. Sorry I can’t recommend to others. Maybe for simple move. At end they seem to drag the time. I just told them to put boxes in one corner to save time in going to different rooms.
Review №10
2021-06-01This is my 2nd time using CCS, the first being a move within NYC and the second from NYC to NJ. They were quick, easy and affordable. My move only took 4 hours and they were nice enough to adjust my estimate of 5 hours down. Would definitely recommend using CCS for any move in the NYC area.