Delivery
Yes
Central Avenue Chrysler Jeep Dodge Ram in Yonkers
Categories
Location on the map
Yonkers, Westchester County, New York, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Car wash
Yes
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 866-977-6220
Site: https://www.centralavenuechrysle...
Site: https://www.centralavenuechrysle...
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:11AM–4PM
Comments (199)
My partner got a Jeep from here and I assisted in the process. We know inventory is low and prices high but we left feeling that we got a good deal.Paperwork took a little longer then usual but considering what is going on...Leif , sales associate, very knowledgeable about Jeeps helped us out...Thanks a million !Jack
I had the pleasure of working with John Rosabella at Central Ave. He could not have been more professional, reliable or helpful. After having a bad experience at a different dealership with my previous car, he made buying my dream car seem like a breeze. My car was ready to go when I got to Central Ave and was pristinely detailed. John even followed up the following day to make sure I was happy with the car. I will definitely be returning to Central Ave for future service and sales.
John Rossabella was a pleasure to work with! He was very hands on and listened to what we were looking for. He made the process of buying a new car easy!! Highly recommend working with him! He was so great to work with I even sent my brother in the next day to purchase his car. Hands down best salesman!!
John Rosabella and the guys did a fantastic job getting our new Grand Cherokee L Summit Reserve. Very easy transaction. No BS. Straight forward negotiation. Price was agreed upon and vehicle came in as requested. I would definitely come back to Central Ave Jeep for another car.
Had the pleasure of leasing a 2022 Ram 1500 from Central Ave Chrysler Jeep Dodge Ram today. From the moment I stepped on the dealership property I was treated with the utmost respect and professionalism from all the staff. My sales representative was John Rosabella. His knowledge of the products he sells is unmatched. John went above and beyond to make my experience easy and stress free. John followed up with everything he promised during the buying process.I would not hesitate to purchase another vehicle in the future from this dealership.
John Rosabella our Sales Consultant was professional,honest, and understanding. John took the time to discuss availability and pricing.Honestly we were not available for any perks nor incentives which resulted in not making a deal but John knew we had a Nissan and immediately called Central Ave. Nissan toschedule an appointment to have them help us.John takes the stigma out of Ugh “ Car Salesman “ and is a definite asset to CA Jeep.Call John you won’t be disappointed!Thank You
Thanks to John Rosabella my experience at central Ave Jeep Chrysler Dodge Ram was amazing and everything I expected. Everyone from the managers and fiancé Dept were great. It was seamless. I am very happy with my new Wrangler. If you need a car make sure to work with John Rosabella.
Just returned and leases two new cars. Sales rep Jimmy Green and manager Jimmy Ingenito listened to everything we wanted and made it happen. They truly want you to leave with the car you want and make the experience as easy as possible. This is our second round of leases and I cannot picture going anywhere else. Thanks guys!
Convenient location and accommodating , John Rosabella was my sales representative. He was professional, friendly and knowledgeable. I highly recommend dropping by if you’re in the market to lease or buy. You’ll definitely get a fair price and custom feel.
Don’t waste your time at this dealership. They have the worst inventory, rude salesmen, wasted my time going there twice. First time i met Leif, he told me I’ll never find a car for the price I was looking for ($400 which isn’t low) and that I can go get a Toyota for that. Didn’t offer me any other options. Second time I had an appointment to see a jeep they had on lot and then when I got there they told me oh no they sold it days ago- after confirming the morning of. Most unprofessional dealer, 10/10 do not recommend.
I love this dealership! . The guys here are great. Alex Vera is amazing!!!!! Always gets me in and out when my car needs maintance. Very patient with all my questions on the car. Helps me figure out the features that I can’t figure out lol. They have the best cars and these guys are really friendly and down to earth. DEFINITELY buying my next car from them as well
John Rosabella sold me a 2022 grand Cherokee yesterday! I couldn’t have been more pleased! He was very accommodating, helpful, and probably the easiest car buying experiences I’ve ever had. We were in and out within a hour and the car is absolutely beautiful! Couldn’t be happier!
Great team great customer service. Sebastian our sales rep, Charles, Steve, and Danny from the fiance department are a group of great guys whos always looking out for you and what you need. Is this crazy car market definitely go see these guys.
Ervina (the kind lady who sold us our vehicle), was extremely patient, understanding, and helpful towards us when we were trying to decide on which vehicle suited us best and with which options it would come with! Klara (the kind lady who works in the finance department) was very helpful when we tried to work out the pricing in which would benefit her dealership but also us the client as well. Very great dealership! No complaints !
I took my Jeep to Chrysler Ave Jeep for service and the service was absolutely outstanding. I had the pleasure of dealing with Jack Tawil and he was extremely helpful. They fixed my car quickly and were a pleasure to deal with. I will definitely bring my car back in the future. Great overall team and great atmosphere!
Salesman Steve C was patient with me calling him every 3 weeks as we waited on my 2022 Jeep Grand Cherokee to finally come in … finally came in today Bobby from finance sat with me and worked and helped me and explained all details of my warranty contract. I highly recommend them. Ask for Steve C
Great staff, very friendly and accommodating.. I recently became a Jeep owner and I would not take my vehicle anywhere else for service. Had a situation and Marco was very instrumental in solving the issue, I really appreciate that kind of professionalism.. good job all around keep up the good work!!
A huge Thank you to Marco. I had a situation with a hit a run my passenger mirror was wrecked. The minute I called and spoke to Marco he made sure I was taken care of the minute I pulled up to the Dealership. He made sure everything was taken care and then some. Thank you Marco youre the best. I will come back again.... definitely!!!
Believe the 1 star reviews. Very few folks here are nice and helpful. Some gaslight you and make you feel like you’re making up whats wrong with your car even when there are pics and videos. They tend to waste your time and not fix things under warranty so they say nothing is wrong. I have had to completely tell myself never to come here again. I had to send pictures and videos of my issues to a friend who builds vehicles for a living and they confirmed I was 100% correct on each issue and confirmed they just don’t want to do the work. If you have a complaint, don’t just leave a review. Call FCA Customer Care. Let them investigate. I now have to take my vehicle to entirely new dealership to get my car serviced for a leak they didn’t have time to address today. Which is fine and I get they have a lot of appointments, but to blatantly say nothing is wrong with a vehicle when there is photographic and video evidence they refuse to look at is ridiculous. I am very knowledgeable about vehicles and have done my own repairs that go beyond the average person. So when I say something is wrong and they say “its not” to then only come back with a man by my side and then they say “oh yeah youre right”….is upsetting to say the least. I am sure folks here are drained and have limited resources to work with, but that’s everywhere. Do better and listen to the customers. We don’t want to have to go back and forth 2-3 times for the same issue to only have you admit it the final round. Its not okay. And its not okay to passive aggressively answer the phones in a horrible tone all day. That’s specifically for the woman in service. She knows who she is. Always huffing and puffing in the background, not communicating well and putting people on hold without telling them or just being so matter of fact about things without any iota of listening. Newsflash: the cars arent cheap and we paid for them. If they are under warranty we are still paying customers. And paying customers come back happy when treated well within reason.
REGRET trading my Eclass for a Sahara. WORST customer service. They need to train their staff on how to talk to customers. Place could use some serious remodeling as well. Sales people are rude. Service advisors are rude. The woman who cashes you out is rude. Manager doesnt get back to you. Horrible. Go somewhere else. Cannot wait for my lease to be over. Maybe Im just spoiled dealing with Mercedes all these years :(
It was our pleasure having Sebastian Lopez service us today. From my experience today hes a excellent salesman who took the timeout to answered all our questions, helped out with paper work and making us feel good about getting into another jeep. Thank you
Hey guys this is my second time on buying a vehicle at a second Dodge dealer location and its phenomenal hands down! I had Mohamad who helped me on my quest to getting the vehicle I wanted and he came through with it! Got me what I wanted and Im highly content. Very professional and knowledgeable on the vehicles your getting into. Thanks Mohamad! Mr.insurance Paul, hes very professional and Courteous. He gives you a detailed breakdown on what your looking to pay for insurance and he gets you the most lowest rates possible! Way to go Paul! The financial rep. Neal Is AWESOME!! So courteous and very professional with detailed information on the financial data and pros and cons on what works for you or not. High five on that Neal! So if your interested into looking for great cars and spectacular service, this is te place to go! Thanks Central Dodge, Chrysler, Jeep in Yonkers for making me a happy camper!
John Rosabella was our Jeep salesman, he was fantastic! Very helpful, patient and knowledgeable!My wife and I highly recommend John.
As you can see by the photos below, I am a Jeep Man! I have owned many Jeeps in my life (71 Years of it so far...) and I have yet to have had an experience that is a GREAT as the one I have had with Danielle Velez & John Rosabella. Central Avenue Jeep in Yonkers is a dealer that gives you a fair shake and they dont play games! I traveled over an hour to buy my Jeep from them & it was certainly well worth the trip!
My brother when to this car dealer and he went through the worst car purchase of his life.. you’ll have a new car sale manager tell u he’s the GM of the store like, joe carino himself. About my concerns not wanting the vehicle anymore he said to him speak to our lawyer or take a hike. Bad customer service.. not recommended
This has honestly been the worse dealership in history! My Bestfriend purchased a car from them a couple of months ago & ever since then it has been a DISASTER! First things first about a couple of weeks after having the car, the engine light came on, they went back the guy did whatever he did to make the light go off & reassured my Bestfriend that if any other problems with engine happens, to go back to him and he will fix. As expected light came back on and the guy. Tells them theres nothing wrong. Fast forward to now my Bestfriend and her 10 month old son is sitting in the car and it begins to smoke. Her boyfriend then opens the hood and is met with a burst of flames. Car is literally on fire!!!!! My Bestfriend and her family could have lost their lives. The dealership had the audacity to tell my friend that this is not their problem. Theres nothing they can do to help her. I couldnt believe my ears! STAY AWAYYYYYYY! From this company. They are trash!
I took my car with the gas light on and asked them to check my car and was turned down and told to come back bec it might be air in my gas or I got bad gas. Disappointed with the services here. I took it to Eastchester. They took it right away and I had a gas leak. Every time I went here it was an argument. Remember customer is always right.
Such a great experience!Not one but two Jeeps bought from here (one for my wife and I within a few months).Had the honor working with the amazing team especially with Danielle V. Danielle made the process so easy, plus she was warm, welcoming and has a personally...(thank God, many can learn) And suggested what I really needed what was worth it to add-on.These are the many reasons why I recommend friends of mine to contact them. Looking forward of upgrading my Jeep Summit soon!
I was looking for a very specific Jeep Wrangler and had the opportunity to work with John Rosabella - he was professional, well informed & super efficient - I also had the opportunity to meet the manager & owner, which was a nice touch - A+++ experience
Amazing Jeep dealer, I recommend buying your next Jeep there I actually bought my last seven cars at Westbury Jeep. But now I think I found a new dealer theyre friendly quick and its not like your average car buying experience. The sales manager is Jimmy is awesome and a gentleman. We quickly negotiated a price without going back and forth a hundred times. I will be getting my kids cars there which will be driving in a couple of years. Before I went to Central avenue I went to four other dealers and no one came close with price and service. You will not be disappointed. Service department on the other hand is absolutely terrible. See below to what I wrote to Jeep headquarters and the service department and got no response from either.The service in Central avenue Jeep service department was absolutely Terrible. If I can help it I would never bring my car there again. Between the attitudes from the service techs and secretaries. The lack of communication between the rental company stalantis and the service department. Everybody in that service department was very cocky, arrogant and very dismissive. Its as if they dont want the business and they dont want people to come back. When my car was dropped off they did not set up any kind of rental for me. I was told to set it up on my own and now Im stuck with putting 3,600 on my credit card until I get reimbursed. You can be sure I will give the service department a bad report. Its an absolute shame because Jimmy and the sales department were all gentleman and I gave them an amazing write up and The people in the service department are making them look bad.The problem is Im the one that has the problem with my brand new truck. Im not asking to be served with white gloves. The only thing is I ask is to be treated with the same respect I treat them with.In the email Im attaching the Hertz rental bill along with the repair order that took almost 2 months. I expect to have that paid obviously. Also Im requesting my 2 months of lease payment to be paid as well being that I did not have my car for 2 months. I am also going to attach my lease statement with what I pay monthly.I hope that you could help me with this terrible experience that I had, especially having to lay out 3600 on my credit card. Im trying to keep my credit immaculate so that I can purchase my first home. This will not help my cause with keeping my credit score up. This is an absolute disaster.Show quoted text
Bought two vehicles from this location and will not any more. Every time I call the service department I get an extremely rude, miserable guy who makes me not want to do business. Why deal with that when we can just go elsewhere for the same products? Wish I had his name so I can post it. If you are the dealership and plan to answer this post please do not ask me to call-just speak with the tool who answers when you ask for service.
Wow, so mind blowing how great the principal of this car dealership. I spoke with Jonathan grant over the phone about a situation with his store . He ask me to come in about we’ll handle it when I come in in person and no lie it was the fastest problem resolved I even been into .. not even 5 minutes the situation was handle thanks thanks Jonathan grant
Go see Muhammad hes on point with all packages,willing to work all angles to get you that vehicle you want to sit in. Amazing staff just drive they will handle it.Even if your wanting to buy 3months down the road ,you will get exact numbers to take that vehicle home
John R. was our salesman. He was very accommodating and helpful! He found us the exact Jeep that we were looking for with all the features we wanted! And since John couldn’t be there for our vehicle pick-up in person, Jimmy G. was there to make our pick-up go nice and smoothly. We got our car within just a couple days of discussions (over the phone), and only had to make 1 trip out to the dealer, and that day was for the pick-up. Smooth and easy, and got exactly what we wanted! Thanks Central Ave especially to John and Jimmy! (FYI this place was so much better than Riverdale Jeep!!! Riverdale Jeep was disorganized, not helpful, small, and they didn’t seem to care about or pay attention to their customers needs as much!)
Central Av Jeep is the best. I’ve had a jeep since 2008. Just about 200k miles on 2 vehicles. I’ve tried other dealerships/service departments in the NYC area for repairs/service no other comes close. ... I’m currently leasing a vehicle from them as well .. if your want to feel welcomed, treated with respect and get expert service on your vehicle there’s only one choice Central Ave Jeep. My service rep Marco is hands down one of the best in the business. He is professional, courteous and attentive to all your needs and is always willing to work with you. See him/them for all your Jeep,Dodge , Chrysler needs !!
I LOVE the service department at Central Ave Jeep. They always have taken every issue I have had with my lease and thoroughly inspected and checked out my truck. They solve problems quickly and efficiently and always manage to service your vehicle in a reasonable amount of time. Even the Valet and the Greeters are the best here, they are always happy to see you and remember you when you come in. It is nice to know that Central Ave Jeep still maintains such great long-term customer service in a world where everything is impersonal! DEFINITELY GET YOUR JEEP FROM HERE!
I purchased my 2021 jeep grand Cherokee at this dealership and the sales team was fantastic. I now brought my car in to the service department for service and I could not be happier with everyone here. They were extremely professional, courteous and helpful. I had the pleasure of dealing with Jack Tawil and he was extremely helpful. I believe this is the best jeep dealership around. I will be bringing my car back here for any service needs I have
Purchased a new 2021 Dodge Ram Promaster from Ken Segal on 3/13. Service was professional and transparent. No hidden charges just quality service. Ken was extremely knowledgeable and was able to find the right truck to meet our companies needs.
I just would like to express my thanks to the outstanding service department at Central Avenue Chrysler Jeep, as always my experience is nothing less than stellar! From the Valets, to the service Director Jack the Service Manager Joe, the advisors Marco, Alex and Ralph and the Service coordinators Margie and Alexas and all of the great Techs they have! I strongly recommend using this dealership!
First things first: I have not posted any online reviews for anything in over a decade. But my recent experience with Central Avenue Chrysler-Jeep-Dodge-Ram deserves a review. In short, if I could give these guys 6 (out of possible 5) stars, I would. Here’s why: My Dodge Challenger developed a slow air leak in rear right tire. The tire would lose about 4 psi overnight every night, so I had to inflate it to normal pressure with my portable pump every day to drive safely (as it is a rear-wheel-drive muscle car). I thought I caught a nail or something. I took the car to this dealership and watched the technicians work. They struggled to find the problem for about 45 minutes and I began to worry that they would not be able to find it. It was not a nail, but the leak was real. They consulted with the Service Department manager a couple of times. Eventually, they found a tiny place where the seal between the rim and the tire was imperfect. They showed it to me. The initial guess was that the rim may be damaged and might need to be replaced. Then, following some discussions and them asking me a few questions, it was decided to re-seat and re-seal the tire, because no apparent damage was found either on the rim or the tire. Obviously, they also had to re-balance the tire. The bottom line is this: NO ONE tried to pressure me into buying a new rim or tire (or both, which would be over 2000 bucks total). Instead they fixed the problem professionally, carefully and honestly. They worked on it for about an hour and a half, involving the Service Department manager (Marco Varrenti – I have his business card). The cherry on top? You will never guess how much they charged me for all this work. Ready? They charged me 27 bucks (not a typo: twenty seven bucks)! I have not dealt with sales people there, so I have no opinion. But if you need fast, meticulous and FAIR service – you can’t go wrong with these guys (this was my second time getting service there. The first time was just as good).
John Rosabella is outstanding. He happily went above and beyond for us every step of the way, and working with him has been the best experience we’ve ever had when purchasing a car. He’s a wonderful person and a pleasure to deal with, and he’s extremely knowledgeable, which helped ensure that we got exactly the right car for us. He continues to be a fantastic resource now that we have the car, too. We also had the pleasure of meeting manager Joe Carino, who helped make sure that everything went as smoothly and wonderfully as possible. He similarly brings a high level of professionalism and warmth to his customers. We give them both our highest recommendation.
We LOVE this dealership and services department. For over ten years I have come to Central Ave Chrysler Jeep for my cars. When I needed to transition from a Sudan to a Jeep, the staff helped me find a car that meet my families needs with a complicated credit score. Marco and the entire service department are incredible. They are kind, honest, accommodating, and treat me and my 3y/o daughter like family when we come in for routine maintenance. Check them out!
Never had a more positive experience with a car dealership. My salesman John Rosabella sat down with me and went over everything with me. How he did it made me feel more like family than just a sale! Professional and courteous to the fullest!
I couldn’t be more grateful for the team Jeep Chrysler has in their service department. 10/10 experience, the big nice friendly kind man in the middle of the service counter (For the life of me I cannot recall his name unfortunately) really showed courageous and adequate performance in servicing my vehicle and serving me nothing but kindness. Thank you big man and rest of service y’all are awesome
My husband and I recently purchased this Dodge Challenger at Central Avenue Chrysler in Yonkers, NY. The customer service at this place is astonishing!!! We were assisted by Sales person Antonietta, what a sweet heart she is!! Her personable work ethics made the entire experience a pleasant one. Thank you Antonietta!! Our process was finalized by Neil Matos and Nosh. These gentlemen are funny with vibrant personalities and welcoming of their customers. Neil thank you for doing everything possible to make this deal possible and at the best price offer!! Nosh thank you for helping seal the deal!!! You are all amazing individuals!!! I recommend Central Avenue Chrysler all the way!!! Thank you all for the wonderful experience!!! We love our car!!!!
Our past experiences with leasing haven’t been good but we had a great experience at the Central Ave Jeep. Neal Matos was an absolute pleasure and couldn’t have been better, he is extremely knowledgeable, professional, and extremely patient. He went above and beyond and did not pressure us at all and ensured our very need was taken care of. I can confidently say we will be returning to Neal for future car leases and highly recommend him to anyone in the market for a new vehicle and would definitely suggest everyone to visit the place and you would not be disappointed at all.
**DO NOT PURCHASE FROM THIS DEALERSHIP**I inquired about a Used Grand Cherokee at this dealership. They immediately call me around 10 AM to schedule an appointment to test drive it at 1 PM. So far so good.I drive an hour and 20 to the dealership and upon arrival, they tell me that the car was already sold the other day. Really? You just called me a few hours ago and told me it was in stock.I was paying cash and would have purchased a similar model they had in stock if they simply told me that the car was not in stock ahead of time. Terrible business practice. They will not be getting a penny of my business and I DO NOT recommend them.
Where do I even begin??!!I bought my previous car, Jeep Grand Cherokee Limited 2019 from here and went back earlier this month to go over options before my lease was up. I was pleased to meet Ervina Gega!! She was very professional and knowledgeable about the car that I wanted. She knew the ins and outs of the vehicle and she knew what I wanted and made it happen! She made me feel at home, not pressured at all regarding my new 2021 Jeep Grand Cherokee Limited L. She got me at the payment I wanted along with Klara Coku in finance! They both were very professional and made this feel so easy. I got out of my old car and into my new car in less than an hour and a half! Such a pleasant experience. I most definitely will be back here and recommend anyone to Central Ave Jeep! They also referred me to Frankie who works with Allstate and he was able to get me a great deal on my car insurance!
Ken was an amazing salesman. Overall an excellent experience! I pulled in with my 2019 Ram 1500 and left with my new 2022 Ram 1500 within an hour.
I had the best experience purchasing my new wrangler with John. He was so knowledgeable, helpful and organized and made sure I was getting the best deal on exactly what I wanted. When I went to pick up the car he made the process so easy and showed me how to use everything. I will definitely go back to John for my next car!
I just wanted to extend my heartfelt thanks to John Rosabella. His demonstrated exemplary patience and did not rush me into settling for just any car. He listened to what I needed and wanted in my vehicle (modifications, parts, packages, etc.) and clearly answered/addressed my concerns and questions. He also pointed me in the right direction regarding needs/must have’s for my Wrangler. He made it possible to get my “dream” Jeep, even after I changed my mind multiple times. I am truly appreciative that he didn’t give up working with me, initially in February until April when I finally made up my mind. This is a true statement of his patience. He is knowledgeable and definitely the go-to sales rep for Wranglers. He is personable and a very caring salesman-which is hard to find! The buying process was a smooth process done from home. He also gave me the best deal compared to the other dealerships I’ve shopped around with. I didn’t step foot into the car dealership until the day I picked up my Sahara. Looking forward to working with John Rosabella again for my husband’s car or another Wrangler! Go see John R. if you’re looking to buy a car. Highly recommended and thanks to John Rosabella and Central Avenue Chrysler Jeep Yonkers for making me a happy Jeep Lady!!!!
Purchased a used car at Central Ave in Yonkers NY, and the whole process was outstanding. We worked with Jimmy Green who was amazing. He always had a nice thing to say and a smile. He was informative, answered all our questions and was available anytime. Very responsive. We came late on the first day and he stayed late just to work through the paperwork with us. We also worked with Danny Morea on the financing and he was great too. The financing process was smooth and great, he was very knowledgeable.When we came to pick up the car, Jimmy had everything ready and we were in and out of the dealership in no time at all. Very happy with our experience. If you are looking to buy a car, contact Jimmy Green, you won’t be disappointed.
Best experience i have ever had at any dealership ever . This is my 2nd Jeep purchase from Central Ave Chrysler Jeep. Neal Matos made experience much better than the 1st purchase.Short notice I needed another truck due to damage from the storm. I explained to Neal what I wanted and I must say I’m so happy I called him. He is an amazing listener and excellent customer service skills. While I was stressing he kept saying don’t worry. Things worked out even better than I expected. Thank you I’m am extremely happy with my Jeep.I also would like to thank Sebastian as well.
Both salespersons Antoneta and Richard helped me locate my new leased 2017 Jeep Renegade Altitude. I went to Central Avenue Chrysler Jeep with 3 requirements: white, 6-speed manual transmission, with a retractable sky roof. They didnt have this particular car on their lot so they, along with Nosh the manager, worked tirelessly to find it at another dealership for me. They were all very personable and worked to get me the best deal they could. I would highly recommend this friendly dealership to anyone looking to buy or lease a vehicle. I absolutely love my car! It was definitely worth the wait!
My husband brought his Ram for service had the pleasure of dealing with Marco the service advisor . Marco is always very helpful and accommodating. It’s nice to know that you have good employees that brings good service to always make the experience at Chrysler better.
BEST EXPERIENCE EVER.These are such weird times we are experiencing and everyone at Central Ave made it a simple and pleasant process.When the car arrived from the factory my sales representative Orlando Ghoshroy started the whole process and within hours I received a call to pick up my Wrangler.After signing everything, Orlando gave me a full tour of my vehicle, showed me how to remove the hard top, we sat in the vehicle for 30 min setting my phone up, going over the whole interior functions.I also want to thank the GSM Jim Ingenito for all the help.Overall I could not have asked for a better experience.
John Rosabella was extremely helpful and went above and beyond with our car purchase !! We are thrilled with Central Ave Jeep
DO NOT DO BUSINESS WITH THIS DEALERSHIP!I purchased a Jeep Gladiator from this location in August of last year. It was supposed to come with a hard top. I agreed to take delivery of it with a soft-top (which I paid for) and take delivery of the hard top later. It took them well over four months to give me the hard top. When it was delivered to me, it was from their body shop not the service department.When I got home, I stowed it until the Spring/Summer were over. Just now, in 2021 I installed it and found it to be noisy. Took it into the local dealership in my town and they told me that the Central Avenue Chrysler dealership failed to provide me with two brackets that are not covered by warranty and are running me around $350 to obtain. They also found some defects in the gasket that helps seal the freedom panels to the hard top.There is no way that anyone should purchase a vehicle from this dealership. They are dishonest in the transaction process (they clearly did not deliver to me a factory new hard top as agreed) and management only cared about me submitting a good Google review and making sure that their Chrysler survey was all five starsEDIT: As you can see dealer management monitors their reviews and if you look at other negative reviews they post that little blurb asking for the consumer to reach out. Consider this, I bought a vehicle from this dealership and they clearly have my phone number what is the difficulty in finding me and asking me about my experience? It would seem to me that their reply is not really for the customer logging in a bad review, but rather to convince the customer reading the bad review that they are a responsive dealiership. They are not. Do not do business with them.
Leased a car from this dealership & Ervina Gega made everything so easy. I was always hesitant to lease, but she was so helpful & knowledgeable. She is very responsive & personable. She answered all my questions & I am so happy with my new jeep!
I leased a beautiful white Jeep Grand Cherokee from Central Ave from Ervina Gega. She was super helpful and very responsive throughout the whole process! I highly recommend Central Ave !
My experience at Central Ave Jeep was nothing less than amazing thanks to John Rosabella. The buying process was as seamless as possible. He was thorough in explaining everything not only about the car once it arrived, but through the paperwork as well. John continuously gave me status updates on my car and was very informative and transparent from the start. Overall great service thanks to John.
I would like to take this moment to thank John Rosabella for helping me out. I purchased my jeep gladiator in January and lost the jeep to the recent flooding. I called John right away after the insurance company declared it a total lose. He got right on top of finding me a replacement. John and the whole staff at dealer. Were great and I have to thank them. If you need any are looking for a jeep go over to yonkers central Ave jeep and ask for John Rosabella. He will take great care of you and will do his best to find you what u want and will keep you up to date every step of the way. Thank you once again John.
I brought my car to this dealership for service and I was extremely pleased with the service I received from all of the staff. I feel they worked in a timely and efficient manner and we’re very considerate of my time. I will definitely be bringing my car back to this dealership.
I have had the most excellent experience in dealing with the Central Avenue Chrysler Jeep Dodge dealership. After my lease ended with another party in June, there were many, many issues in finding a replacement lease and the entity holding the lease would not extend it.In stepped Central Avenue and the wonderful customer service of Mr. John Rosabella, along with General Manager Jimmy Inginito, Service Advisor Marco, and Service Manager Jack, amongst many others, to offer impeccable service, courteous and attentive communication, and pragmatic, calm problem-solving abilities. I highly recommend using this dealership if you are in the market to lease or buy a new vehicle, I really cannot thank them enough. They took a very stressful situation and made it as easy as could possible be for me and my family. A heartfelt thank you to John Rosabella, Jimmy Inginito, Marco, Jack, and everyone else who works there.
This dealership is absolutely amazing. I bought a jeep cherokee for my daughter and they were the best price. The owner Johnny is possibly the nicest guy I have ever met. The salesman Ken Segal could not have been more informative, nice and easy to deal with. Becasue of Ken and Johnny I will be using this dealership exclusively going further. Highly highly recommend!
John Rosabella was such a joy to work with. He made himself available to me any time I had questions and went above and beyond to help me. He was extensively knowledgeable about my jeep and took the time to show me all of the features in the car. I am very grateful to have had such a positive leasing experience. Thank you!
ONE NAME JOHN ROSABELLA!!! THIS MAN WAS A HUGE BLESSING !! he made everything very simple and not stressful!! before even arriving I always check reviews and one name I saw was JOHN ROSABELLA! so I knew I had to ask for him when setting up an appointment ! once I arrived the dealership I was greeted by a warm welcome by john and at that moment I knew I was in good hands!! not to mention we arrived early at 12 and left at 4:30!!! with the car he was fast with the paperwork and made sure to explain everything ! I felt very comfortable and happy to have such an amazing salesman look forward to working with john again with my next jeep!! IF ANYONE IS LOOKING FOR A Caring salesman please ask for john he’s personable as well caring you don’t see this much often in the sales business !! look forward to seeing you again john!!
The worst car buying experience that truly made me regret buying my Grand Cherokee from them. The staff is only nice to get your money, make countless mistakes, suddenly change the price of vehicles because they think you didn’t see the online sales price… If you want an anywhere decent experience and to be treated with respect and not cursed at by staff members I highly suggest you take your business elsewhere. ( These complaints were taken to upper management over a month ago and they keep ignoring what happened- I’m still waiting on your phone call Jimmy it’s time to hold your staff accountable.)Post update after contacting owner- apologize for foul language of staff but never received any follow up call like I was promised
Klara and Frank Lumaj were a pleasure to work with. I had leased my jeep for 3 years and decided on keeping it . They made the experience super easy , fast and efficient. I will definitely be coming back in the future. Thank you guys.
WOW!!! Outstanding service department.. went above and beyond to take care of all my car troubles. Everyone took great care of me and provided excellent customer service. Thanks again, I definitely recommend!
The whole entire car buying was never as easy and stress free. The salesman was the most knowledgeable person I have ever had in buying a car.Everyone in the dealership was very professional from the Sales Manager to the finance department to the meeting the service department. I went to the dealership and asked to speak to a salesman bye name as I had read the google reviews and definitely wanted to speak to him directly. His name is John Rosabella.. Overall it was a 10 out 10 experience.
I have been leasing and buying cars for a really long time and for the first time ever I worked with the most amazing people at Central Ave Chrysler!!! Both Laurie and Frank could not have been more professional, pleasant, helpful, accommodating and on and on... THEY ARE THE BEST!!!! And I love my new car - Thank you I can not say enough fabulous words about them and the experience I had, ABSOLUTELY TERRIFIC!!!!!!
My experience at central avenue Jeep was amazing. I had the pleasure of working with John Rosabella. He not only handled everything courteously and professionally, but his energized and personable demeanor made the whole experience that much better. John took care of everything I needed, answered any questions I had while at the dealership and always immediately responds to all follow up inquiries I’ve had post dealership experience. Six stars out of five for the service John provided!!! As an aside, all employees were helpful and pleasant to encounter at central Ave jeep. Thanks guys! Loving my high altitude 4xe wrangler!!!
Just picked up my second car from central Ave Jeep. Ervina was a pleasure to work with. She made everything so easy and I will be using her again in the future!
Ervina was incredible! Attentive, caring and always answered any question I had. It was the easiest process I’ve had when leasing a car. I wouldn’t go any where else for a car
Just the best !Got my 3rd Jeep today : )Thank You to my go to sales dood Leif and Steve (Finance), and the rest of the all star sales team !Thank u u r da best !
More than once, they dont have oil change appointment for at least 3 weeks out. I have prepaid oil change credits that I would like to use, but need to wait few weeks for appointment. My car wont wait that long so I have had to go to other places and pay for oil changes while I have prepaid credits here unused. I asked to book the next appointment 3 months from now but they wont book so far in advance. I dont see the issue with booking appointments into the near future, especially if you cant accommodate people with sooner appointments. This is an ongoing issue.
Wish I could rank it zero stars I gave them another chance and they are lying creeps. Look at the positive reviews most are fake. Bait and switch dishonest- worst of the worst and theyre proud of it.
Had such a good experience. I was in and out and they took care of my Jeep really well! I dealt with Alex Veras who was very professional, very helpful, and a very good guy. I wish all dealerships were as efficient as Central Avenue. Highly recommend and ask for Alex!
Ive had my new car for a little over 2 months now and everything has been great. Initially when I was car shopping I went to at least 7 dealerships to find the perfect deal. I walked into Central Avenue Jeep and Christoper Morrissey gave me a better deal than what I originally had. Thank you to the entire team at Central Avenue from Klara to Felix to Chris for making this car shopping experience stress free.
Shout out to Marco for the great service I received today at Jeep Chrysler. Throughout last week, my car was very hesitant to start. On Friday, I stopped by and asked Marco to take a quick look at my car. He had one of the valets hook it up to a pod and noticed my battery was weak. He told me to drop the car off on Sunday evening and by today, Monday, at 11:am, the battery has been replaced and my car is back with me. Thanks, Marco for fitting me into the schedule. I will continue to recommend Yonkers Jeep as I always do!!
I had an amazing experience at Chrysler Ave Jeep, working with Jon, Jimmy and Ross. They ordered me a new Wrangler 4XE, and took care of all the parts/modifications I wanted. Danny in financing got me a fantastic interest rate, and they also purchased my trade-in for a great price.The whole experience was phenomenal, I’ll definitely be returning for future cars and service.Highly recommended and thanks again!!
The woman I spoke to named Katherine was very rude and impatient. Prior to this call, I left a message a week before and never received a call back. Poor customer care.
If you’re looking for good pricing very honest People come to Central Avenue jeep My salesman Moe took great care of us And getting me the jeep of my dreams thank you guys all for all your good work
I just walked out with my dream car, a Jeep Wrangler Unlimited Sport, and it was all thanks to Klara! If I could honestly give her a 100-star rating, I would. From the very beginning, Klara made me feel like a valued customer and never did she belittle me. She was so humble, sweet and professional all at the same time. I first inquired about a Jeep Wrangler from their online system and someone at the front desk literally contacted me within two minutes to schedule me to come in for an appointment. They set me up with Klara and it was the best thing they could have ever done! Klara and I met on a busy Saturday where I just wanted to talk numbers and although she had many clients, she made me feel that my inquiry was just as important as everyone who was there and she gave me the same respect and courtesy. As she was in between clients, she continued to maintain her professionalism and communicate with me on what she was working on as well as give me a timeframe for my wait time. She then showed me a bunch of options that they had in stock towards what I was looking for and broke it all down for me. NEVER did she rush me, guide me towards other cars I was not interested in or made me feel that my time was not valuable. We then discussed what I wanted and crunched numbers. I then took off and “went to shop for the best deal.” LET ME TELL YOU, DO NOT LOOK ANY FURTHER BECAUSE KLARA/CENTRAL WILL GIVE YOU THE BEST DEAL EVER!I jumped out from my 2015 Nissan Sentra, that had negative equity, and rolled out with a 2019 Jeep Wrangler Unlimited Sport. This was because Klara WORKED WITH ME to get me what I wanted, at the price range I was looking for, threw in the best offers, deals, and DID NOT WORK AGAINST ME. My vehicle was then appraised and price matched towards the amount that I was looking for. Klara even kept me in my minimum price range and I honestly couldn’t believe it. Mind you, this all happened due to Klara’s open availability at all hours of the day to answer all of my questions and what made it even better was that she was available via text. I then went in to see the vehicle a couple of days later, color choice and everything. We then confirmed pricing once more and that is when I met Nosh, the Finance Manager. Nosh was amazing from start to finish and this guy knows his stuff! I must’ve asked him a dozen of questions, had him clarify millions of times until I understood and he was so knowledgeable, patient and willing to honestly help me towards my end goal. He is not your typical “salesman” who is out to get your money or throw those fancy terms at you to confuse you. He is down to earth, straight forward and works to get you the best deal that he possibly can.Once everything was agreed upon, I came back in the next day to finalize the paperwork and pick up my car. We began the process/switch and it was a smooth process from there! Klara took her time to go through the details of the vehicle for me, review all the documents and so much more. I honestly can’t even remember all that she did because she was so on point, she covered everything before I could even ask. If you’re looking to lease/finance, do it with CENTRAL BECAUSE YOU WILL NOT FIND A BETTER DEAL ANYWHERE ELSE! NOT LARCHMONT, NOT RIVERDALE, NOT EASTCHESTER, NOT WESTCHESTER BUT CENTRAL AVENUE!!!!!! I CANNOT STRESS THIS ENOUGH! THANK YOU KLARA AND NOSH FOR ALL OF YOUR HELP IN MAKING ME FEEL 100% COMFORTABLE THROUGHOUT THE ENTIRE PROCESS AND GETTING ME INTO MY DREAM CAR!
There I was, leasing a car. It was a scenario I’d seen represented so frequently in commercials and movies that I couldn’t wait to experience it myself.As someone who owned the same car since high school, I simply never got to test these infamous waters. After many warnings from friends and family about car dealers, I walked into Central Avenue Chrysler Jeep Dodge Ram like a soldier marching into battle. Jaw stiff, teeth clenched, muscles bulging out of my plaid shirt, looking rather handsome no doubt.My expectations were subverted almost immediately. In came Steven, the Jeep salesman in charge of handling my rigid presence. His demeanor was calm, smooth, and comforting; really the ideal disposition for this situation.Together, we worked through my dreams and desires, some of which were apparently unusual (chief blue Jeeps are rare, it seems). As a negotiator, Steven makes it feel like you’re working together rather than against each other, a truly key skill in this field. He made sure we communicated during my visit to a rival dealership and we found a solid middle-ground between possible lease rates.Compared to the other Jeep dealership, Central Ave is saintly; the charlatans that comprise their competition are a squirrelly bunch and I looked forward to returning to Yonkers after I looked around. The owner of the dealership and several employees unrelated to my transaction asked if I needed anything, how I was doing, and what I hope to accomplish in this fragile time bomb we call life.The team of salespeople here have a sitcom-esque dynamic, so much so that I think my next film might have to be about a Jeep dealership. After agreeing on a rate, Steven escorted me to Noah, a former salesman turned honcho in charge of finances. I love this guy, he’s a straight shooter and an extremely hard-working lynchpin of the team. He had some incredible interactions with other salespeople who dipped in and out of his office, including various solid high fives and fraternal ribbing.After working through the financials and the initial day of figuring things out, Steven made sure I could reach him any time via text or call. When you’re plugging along through the process and several variables are at play, being able to ask questions and keep updated like that is huge for peace of mind. Within a week of my initial waltz into the dealership, I was driving off the lot with my Wrangler. Its hard to put into words how excited I am about this beast. Steven definitely sensed it and added to the utter joy of the moment I rode off into the sunset (or more accurately, Central Avenue at 10 AM).Im very pleased with my experience at Central Ave and look forward to continuing our harmonious relationship through my 3 year lease and beyond.
Just picked up my daughter’s new 2019 Jeep Cherokee from Central Avenue Jeep in Yonkers. I dealt with Jim pre-purchase and closed the deal and paperwork with Matt. This was hands down the smoothest and easiest car purchase EVER! No BS, no hassle, no issues. If you are in the market of a new Chrysler,Jeep, Dodge or Ram you MUST deal with Central Avenue and leave your Zantac at home.
My review is specific to the experience that I had with Alex Veras. I went in on Tuesday 6/29 to have my car serviced for a recall part. I booked the appointment months in advance, but when I arrived they were unable to find it. Alex looked through the system and located my appointment! He promised my vehicle at 12 Noon, but I told him I need to be somewhere. I dropped it off at 7:50am and he called me before 10:30am to tell me it was ready! He is extremely personable and actually engages with his clients with humor. Everyone hates having to bring their car in for service, but the few moments you spend with him at the front desk makes it delightful.
I had a great experience leasing a Cherokee through Aida. She was a pleasure to work with and I love the car!
I had a great experience at Central Avenue! My Jeep Cherokee Limited needed complete detailing, so I contacted the dealership and was directed to ask for Nacho, who turned out to be even better than I’d hope for, providing quality service and expertise, utilizing superior skill. Furthermore, their Service Advisor Marco, checked me in and out efficiently, making things go smoothly. I highly recommend. 5 STARS!!!!! (.....and 5 exclamation points, too! ;-)
From the moment we drove up to the dealership we were greeted with such a warm welcome. Everyone we worked with was incredibly helpful, fast and kind, specifically Clara! Spending time leasing or buying a car can be stressful but this was not at all. They helped me pick out the best car for me and listened to and addressed all my concerns. I would highly recommend working with these guys. The whole process was so smooth. I am so happy with my Jeep Compass and have really enjoyed driving it.
Absolutely my best car buying/leasing car experience - in 20+year. They had a good amount of inventory to decide from, and everyone I interacted with was helpful and extremely professional. I worked directly with John Rosabella and he was a pleasure to work with and made the entire experience extremely easy and smooth. He was attentive and responsive throughout the entire process. I would recommend anyone looking to buy a new car to seek his assistance.
Service was great !both John Rosabella and Steve Sylvester were always quick to help and answer any questions or concerns I had . Friendly knowledgeable people every step of the way!!!
At first I wasnt sure about going to this dealership because I have been a Toyota customer for over 10 years. I must say I was really impress with their service and how quick they did the paperwork under 2 hours. Mr Leif really took care of everything.
Had the best experience with both Brian and Daniel at Central Avenue Chrysler, they were friendly, personable and worked with us to meet our needs and give us the best deal. Both my husband and I are happy we got to leave with his and hers matching SUVs
Got my 2nd new Jeep from Central Ave Jeep and I couldnt be happier, I highly recommend you see Jimmy Ingenito and/or Orlando Ghoshroy . They are knowledgeable and were very patient with me during the whole transaction. Buying my car through Jimmy and Orlando made my experience a very comfortable one.
I had a special circumstance and my service advisor Ralph understood my situation and took care of my special need. I am greatly thankful for his kindness and efficiency in taking care of me.
Ask for Orlando or Catia - they will hook it up and make the process easy and quick - mostly over text email - very flexible in finding $solutions and getting the right car for me. Spent time showing me how to work the car and really made me feel great in what is traditionally a miserable process.Also worth going to Frank Pepes pizza about a block down. Double bonus on a new car buy
Best experience I’ve ever had here the Staff was AMAZING!!! Great prices, great atmosphere, great people! As a women I never felt an ounce of pressure or felt targeted because I didn’t have any knowledge about cars! Steven C and Jimmy I were so accommodating, thoughtful and definitely courteous, they helped me efficiently and quickly!!! Again BEST EXPERIENCE IVE EVER HAD!
Service at Central Avenue was amazing. Jack and Marco went above and beyond. Local Jeep dealer near where I broke down (Garden City Jeep) was absolute trash and played games with me for 3 days. One phone call to Jack and he sent a tow truck from Yonkers to Garden City to get my car. Couldnt thank these guys enough. Good to know that great customer service still exists!
While the sales team was nice and we ended up leasing a vehicle from them, this dealership is not the most professional and organized dealers out there.Firstly, we were interested in a vehicle that was offsite so they had a staff member drive the vehicle from another location to the dealership. It was a brand new vehicle with less than 15 miles on it, probably not even test driven. I then opened the driver side door and it immediately smelt like fresh cigarette smoke, and there was soot on the center console. It was very unprofessional knowing one of their staff members smoked in someones brand new vehicle while driving it over to the dealer. It took a few weeks for the smell to come out of the car.Secondly, the vehicle was supposed to come with two key fobs and they somehow could not locate the other one, they ended up mailing it to us a week later.Additionally, the vehicle that we selected came with the MOPAR mats at an additional charge. This added feature was on the window sticker of the vehicle, and on the website listing. It was factored into the cost of the vehicle. They brought the vehicle around front and I noticed none of the slush mats were in the car. They found two front ones, and told us they would mail us the back mats. I received a few calls pertaining to a dealer survey and I told them the same thing every time that we were looking for the back mat and the sales girl said she would follow up and get back to me. I never heard anything. I emailed and left messages for our specific sales guy and did not hear back. It has been two months.I am an understanding and cooperative person as I am young and make mistakes as well but I just do not believe my experience here was as good as it could have been. I do not know if I will ever see the mats. I do not live near this dealership either. Once again, the staff was nice but I just think the experience could have been better for the sale of a 50k vehicle for a 22 year old student like myself.
I have been to plenty of dealerships in my life, but my experience at Central Ave Jeep was unlike any other. I had the pleasure of working with Klara and Joe. They are a dynamic duo and make the process smooth and I felt very at ease. Even the general manager came up to say hi! Very sweet and welcoming staff. I will absolutely be back when my lease is up.
Had a great experience getting my second Jeep from Central Avenue. The process could not have been any easier. Aida walked us through all the paperwork in no time and was a pleasure to work with. Jimmy made sure as well that we got everything we needed and were taken care of. The car is great and again the process could not have gone any smoother. Thanks for making this a pleasant experience.
I recently leased a 2021 Jeep Grand Cherokee Limited from this dealership. Frank Lumaj was our sales person. He is extremely professional and a good guy who will answer all questions even after leaving the dealership (I highly recommend him). The entire transaction was very smooth and we didnt spend a lot of time with the leasing paperwork. I will definitely lease another car from this dealership. Thank you, Frank!
Had a fantastic experience trading in my ‘18 Compass for a ‘21. Had worked once with Neal before, and had my first experience with Sebastian. Both of them were immensely courteous, and made the process easy, transparent and swift. Would definitely recommend anyone in the market to do business with them, and will be returning myself.
Two weeks ago I called to inquire about my options for a Jeep Grand Cherokee, I was turned away. I spoke to one of the salesmen at this establishment and he advised me not to come in because of my circumstances. Ive never felt so disrespected over the phone in my life. I never got the man’s name because he didn’t even give me a chance to talk. I ended up taking my business elsewhere and I now have a brand new 2021 Grand Cherokee.
Terrible place very underhanded practices. They lied 4x trying to get over. First they added a $5k warranty I didnt ask for. quoted payment was ridiculously high they said accidentally put wrong tax rate last time I checked nys had the same tax rate statewide. Then they tried adding a $500 Chrysler fee I was purchasing my lease so its waived. The worst of all is they tried adding $3k to my residual. Up to that point I made sure all the #s were right but when it comes to contract time theres an additional $3k in the deal. At this point Im there 3.5 hours. A person cannot be this incapable at their job so I chalk it up as scumbag practices. This place is everything thats wrong with the car biz.
This establishment is the worst. There were so many unprofessional experiences I had from the start of my vehicle purchase till today were I am still waiting for a remainder balance of my trade in. From the sales men, to finance, and to even the service department I have had a stressful experience. Time out of my day taken just to speak to someone in person because no one would ever return my phone call or give me the answers I was looking for. I felt like I was being brushed of since they already had my money. I have even put complaints in with JEEP corporate on theses matters.If you do purchase from here please be mindful and do your research
I would like to compliment Marco Varrenti, for the excellent customer service he provided. I had a manufacturer defect with passenger side door, vehicle was purchased, July 22, 2021. I called, July 23, 2021, Marco answered the phone and said appointment was not needed, that meant the world to me. In addition he sorted out discrepancies with my account immediately. Marcos professionalism and eagerness to get to the root of all issues was beyond my expectations, it was exhilarating. Juan, valet parking attendant greetings were kind, friendly and professional.
I wanted to share my experience on buying my new 2020 Black Jeep Cherokee! I would like to say Thank You to the outstanding services I received from Sabastian in Sales and Neal in Finances. They made my documentation process simple, easy, organized, efficient and more importantly, professional. My Sales representative arranged to have me picked-up on time, the only thing I needed to do on-site is sign documents, and escorted in my new Jeep! My Jeep had a full tank of gas, detailed cleaned and had the smell of brand new. I was super impressed. Sabastian turned on the Jeep, and indicated that if I needed anything to please contact him and he will be more than happy to assist. This is the kind of customer service that is priceless.
The sales and service were outstanding. Every aspect of the experience was perfect. From the moment I entered the showroom the staff was attentive and accommodating. Jimmy and Chris answered every question I had thoughtfully and thoroughly. They walked me through the car features to make sure I was getting what I wanted and needed. I had shopped around and they were by far the best price. They truly wrote the book on customer service. There is no need to go anywhere else.
John Rosabella was amazing to work with. He handled all the paperwork over the phone and via email to limit time in the dealership. When we were there for the test drive everyone wore masks and it felt safe and clear. Great customer service. We’re very happy with the Jeep and would recommend Central Avenue Jeep and John to work with.
Amazing customer service! My second time purchasing a vehicle from this location. The sales rep Erine, Business Manager and Finance Manager were amazing and very attentive to our needs. Will definitely recommend Jeep Central Ave to anyone who wants a smooth purchase.
I had the pleasure of being with you for almost 12 years buying a car, and the service and attention is excellent, the respect, and the dedication and love to your work is incredible, I am very happy and thanked for how I have asked in all this time be safe and calm knowing that they are always there for your costomer to help them and make them happy Thank you so much Neal Matos 🙏🏻&Sebastian
Great experience leasing my 4th Jeep at Central Ave Chrysler Jeep Dodge. The team went above and beyond. Thank you to Sales Manager Joe Carino who always goes the extra mile to make sure I am happy and answer all my questions. My salesperson Frank was friendly and great to work with. Highly recommend.
This is the history of a brutal staff..... Neal Matos finance director Edward Pinero finance managerThese gentlemen represent central avenue Chrysler,Jeep,Dodge Ram . Luxor Livery sales L.L.SGuillermo Rodriguez sales specialist,Moe bah finance manager sale cars for drivers TLC in New York.Luxor Livery sales they do not get many of the loans they turn to the central avenue Chrysler,Jeep,doge ram for the finance for the cars looks for personal loans lie to banks under false applications. For example present address line 1362 grand concourse Bronx NY 10456” . Current employment title“manager “ employment status “full time “ employment type “professional “current employment “FCE”current employer phone N “9733432805”time at current job “5years” gross income “144,000.00”. Income received “yearly “monthly rent “500”all this documentation is false .Home address used of vendor of cars sale who at Luxor.to receive the bills of cars they sell .never was full time manager of any company.the phone N “973 343 2805”is from owners of Luxor Livery sales who as calls from the bank to say that person work at company “ FCE”the income and rent are a lie to.all this applications fill it behind the buyer’s back.
Best experience i have ever had at a dealership! Ervina my sales rep was fully understanding and did an amazing job throughout the whole sales process! Would seriously recommend Ervina for future buyers for an amazing purchase experience! The dealerships and staff was also amazing and very helpful.
Great place for sales and service . Mr Grant should be proud of the team he has in place . See Mr . Ingenito In sales . General Manager . The guy is a sweetheart
If I were able to leave 12 stars I would!! This dealership is exceptional they go above and beyond to make sure the customers are satisfied with the vehicle payments and insurance. We actually take your time to walk step-by-step through everything and leave no stones on turned. I’d Definitely purchase another vehicle from them and also referrals thank you so much JEEP CENTRAL PARK AVE! 🚗💨
I had a great experience dealing with Central Avenue Chrysler Jeep. Everyone from the receptionist to the sales associate to the finance manager was helpful and respectful. I especially enjoyed my interaction with John Rosabella. He is extremely knowledgeable, polite, helpful and very easy to speak with. He explained the entire process clearly and explained each item I was asked to sign. He walked me through all of the features on my Grand Cherokee Limited and even paired my phone with the car. He also explained all of the features of the Uconnect App and encouraged me to use it and explained why it was a smart app to use. I would not hesitate to recommend this dealership and John Rosabella. Best experience with a new vehicle I ever had. Oh and they take great care and interest in safety with masks and appropriate social distancing. Please go see this great bunch of people.
I recently brought a car from Central Avenue Chrysler Jeep Dodge Ram. I came across a lot of issues with that car , however thanks to Joe and Aida my situation was rectified. Aida was an amazing car sales woman , very patient and understanding . She made herself available for me whenever I had any car difficulty. Joe ensured I would not leave unhappy after having to take off work a few times to bring my car back to the dealership. When I did have to attend the dealership , Joe ensured I was given a loner so I would not have to miss out on work . Joe, Aida and Klara are a dream team . They each sat with me , talked to me and ensured I would leave a happy camper , which I am . Thank you guys for making my car troubles right while displaying patience and understanding.
The best part of my experience buying from here was I did it almost entirely online, and when I did go in to pick the car up, I was there for maybe 20 minutes. I also got an amazing deal on my car. The only drawback to it being so quick (and full disclosure this is the second time Ive ever bought a car, first time I ever bought a car from a dealership) was I had questions about a few things, but I sort of felt like I was being pushed out the door as soon as I got there. It was clearly busy, and as I said I got my car which I love, at a great price, but the process was so fast I was left with a few questions never answered.
Our salesman, John R, provided us with great service. He brought a vehicle from a central location so that we could test drive the exact car we wanted. He supported us well through the process. During the holiday season, the dealership worked well with us to complete the entire sales process, including trade-in, in one day.Both staff and customers did not wear masks indoors at all times. This was concerning. I almost reduced the rating, however the dealership treated us well. We recommend this location improves both staff and customer adherence to Covid safety protocols. I was admittedly uncomfortable at times.
Omg this is the best choice i made thanks to Neal Matos and his amazing customer service with helping me find a car ...This vehicle is so nice! I love it. Rides smoothly will be good in the snow this winter. Looks great too! It has so many features but my favorite is my seat memory and blind spot warning
I’m a transporter. I’ve been going to this facility on a weekly basis to get lease returns from it. Adam Oliveri had been exceptionally helpful, going above and beyond to facilitate my job. I just let him know what vehicles I am going to get a day before and when I get there they are ready. In and out quickly. Not what happens in other dealerships. Happy to recommend this dealership to anyone because I know they will get top of the line service. Keep up the good work .
Very nice and helpful staff. Got my first Jeep from there it was a wonderful experience ( thank you Sal) ! Purchased my second one from another dealer and I regret it. But I always go back to them for any service needed or issue. They are Always willing to help. Alex from service very friendly and helpful. Always making sure you understand the issue and the process! Marco is also very helpful. Definitely staying with them for my next purchase. It’s so nice ( especially as a women) knowing you can always look for help without being fooled. I hope their hospitality alway stays the same. - Nicauri D.
Great experience, highly recommend this place. Went in, picked the right car, did the deal, and out. Best customer service. Thanks to Steve for getting the job done. Make sure to ask for Steve, he’ll get everything done for you!!
I was here at 5pm 2/18/2022. And this salesman Ive spoke to check out my trade in, and thought it was funny when he said I would be able to get out this car. So I left
Alex Veras in the service department was amazing. He explained everything and the service was completed early. Highly recommend!
John Rosabella is the best!! Bought my second Jeep Cherokee from him. Both him and Jared were very professional and read the entire buying experience very pleasurable. Jim for Management even took time to introduce him self and thank me personally. I found the entire dealership very dedicated to making your buying experience a great one! Highly recommend anyone looking for a Chrysler JeepOr Dodge to the visit this dealership.
I just would like to thank Marco in the service dept and the dealership for there professionalism. My younger sister had a issue with her Jeep Renegade and Marco stayed in touch with me the whole time and quickly resolved the issue. My sister went to pick up the car and said everyone was super nice and accommodating. Would definitely recommend this dealership for any future vehicle purchases or service. Thank you again Central Ave Chrysler!
This is the best place to have work done on your vehicle. People who works at the service department are knowledgeable and respectful to there clients.
I went to this dealership interested in leasing a Charger, but was told they have none of these cars in the lot and was shown a car already sold. I would have to sign into a lease which would take 8 to 13 weeks to be delivered. Why would I lease a car without test driving it? Ill take my business elsewhere.
Alex Veras is the man you need to ask for. Show up for the first oil changed for my new durango with out an appointment didnt know i need one. I was told they couldn’t take my car because no appointment so i end up making an appointment and i walked out, i was in my car when Alex show up to my window told me not to leave he will take care of me. Man i was soo happy and thankful to Alex and central ave Dealer. The way they take care of their costumers is awesome I highly recommend Central ave Dodge Jeep Chrysler Dealer. Keep it up guys
My wife and I just got a Jeep Wrangler from Central Avenue. Not only do we love the car but we also had a wonderful experience that started when we called in and lasted until we drove off the lot. We were helped through the process by John Rosabella who was a both highly-knowledgeable about our options and a pleasure to work with. I would strongly recommend Central Ave as a great dealership if you are looking for a Jeep.
I wanted to take a moment to acknowledge Nosh & Laurie for their professionalism and help. I was working with another dealer nearby who quoted me about $500/month for my vehicle and then tried to gouge us nearly 100$ a month more on the back end once they had already taken our deposit.Our lease was up and I was desperate to find something last minute and was determined not to give my money to the other dealership. I called in the morning and spoke with Laurie who was so kind and reassuring that they would be able to help me. Nosh called me back within 10 minutes. In person, he was a total sweetheart to me. It is apparent how professional he is and what wonderful relationships he had with the creditors he worked with. He took great care of me and I drove my Jeep Grand Cherokee off the lot that same day.Thanks so much team!
This was my first time buying a car and the experienced staff were very professional and made the process seamless and were patient enough to explain everything down to the last detail. They were honest and not pushy at all. They made sure that every last detail was taken care of from the sales aspect to taking care of the insurance to making sure I learned the ins and outs of my vehicle to even lending me a charger for my phone while I was there! The service department guys were an absolute delight and were happy to help me. The experience overall was very pleasant... and I totally love my new car ♡
I would never buy a car anyplace else. My salesperson Klara was amazing. She listened to my needs and landed me on my dream Wrangler. The most easygoing salesperson I’ve ever come across!! The finance manager Nosh was so professional and didn’t feel pushy. the GM Jimmy was extremely kind and welcoming. Would definitely recommend and will be coming back here again.
I was looking to lease a Jeep Grand Cherokee High Altitude and Wow did i find the best car dealership experience i ever had in purchasing a new vehicle! Central Avenue Chrysler/Jeep in Yonkers NY is by far the best and outstanding when it comes to customer service. Joe Carino( sales manager) went above and beyond to get me into a lease at an affordable price where other dealers told me not possible. I would highly recommend Central Avenue Chrysler/Jeep to family, friends and the general public and believe me you will Not be disappointed!
Service with a smile, flexible and understanding!Suffice it to say, I was not having a good day by the time I came in for a repair. After a hectic morning of errands I had managed to back my Jeep into a steel pole, ripping off a fender - IMMEDIATELY after having the whole thing detailed!Alex and his team were able to immediately survey the damage and get my Jeep back to looking new within minutes. Great communication, and they were *very* reasonable on fees since the repair was more a matter of technical know-how than a time-consuming rebuild. I am thankful that they were able to squeeze me so late in the day and Ill definitely be back for my next (hopefully routine) service!
I bought my Jeep Grand Cherokee here about 2 weeks ago and I must say the process was a wonderful experience here . Everyone was very friendly and I got to leave with my car that day. if you want a pleasant car buying experience look no further. Ask for mo he was awesome .
Had an amazing experience today with Klara who helped me get a new Jeep Wrangler for my daughter. After inquiring a few weeks ago, she was incredibly responsive, personable, and informative and texted and emailed me in follow up. After she helped me choose one today, I then had a quick 5 minute call with their amazing finance manager Nosh to finalize the deal. I mentioned to Klara that I didn’t have a ride to the dealer to pick it up and would have to wait until I could get a ride and Klara offered to drop it off at my house and finish the paperwork in my driveway - she went above and beyond for me and truly made my experience a great one. I highly recommend the dealership and be sure to ask for Klara!
We went there to get a new car.John Rosabella gave us a great service.
Came into service today and worked with Alex Veras. I’ve had about 4-5 Jeep Grand Cherokee leases with Central Ave and the first time working with Alex for service. He was on top of my service from start to finish! Barely sat down and read the front page of my paper before he said I was ready to go!
Best Experience Ever!!! Last month I purchased a vehicle from Klara and the process was easy and satisfying... I Highly Recommend this location if your looking for a vehicle, you will not regret it... Klara was such pleasure to work with, she was very knowledgeable with the vehicles and the Financial/ Leasing Process. She made this process easy and painless. She worked with me every step of the way. I’m happy about the vehicle and I will be recommending all my friends and family to get their vehicle from this location.. if there were 10 stars, I would give them 11 stars!! 😀.. thank you Central Ave Jeep!!
My husband and I had inquired about purchasing a vehicle from several dealers in our area. We applied on line and received a call the next day from Central Ave. Chrysler Jeep Dodge & Ram, letting us know that we could visit the dealership. We were delighted that we were being considered for a loan to purchase a car. Sebastian was the sales person assigned to us. He tirelessly made the effort to get all the information needed for the finance department to secure the loan. Neal was the finance department chief who assisted us with getting documents needed by the lending company to secure the vehicle loan. We left the dealership with a 2019 Sentra Nissan! As my husband, who has a wonderful sense of humor, says I am Whale glad and Elephantly proud. We would recommend Central Ave. Chrysler Jeep Dodge & Ram to anyone who is looking to buy a vehicle.
I’m a Jeep lover so I made a purchase here twice. One for me and one for my sister. Clara helped me with both deals and really made both experiences great! Clara was very attentive, informative and friendly. She def was honest about prices and options. I didn’t get that “cars salesman” feeling from her, which I loved. I recommend the location but mostly, I recommend having Clara help you out. She makes herself available and gets the job done!
If I could give 1000 stars I would!! John Rosabella at Central Avenue Chrysler Jeep, is an amazing salesman!! We had a smooth process from beginning to end. John’s knowledge of the business and genuine gentleman personality made me decide I’d never go anywhere else! He was highly recommended to me and I’m happy to recommend using John to others as well! At Central Avenue Chrysler Jeep, Amanda was extremely helpful when we encountered a situation with DMV. YOU ARE A TRULY AMAZING TEAM!Natalie Ballone
Jim and Nico over at Central Ave have been nothing short of fantastic in assisting me with a new vehicle. My previous vehicle was rear ended badly and unfortunately totaled. I have two young children and needed a vehicle quickly. They made the process quick, easy, and affordable. I couldn’t be happier with my new SAFE Jeep. Thanks guys!
So another example of excellent relationship building from this dealership! Little over a week ago I went in for an oil change. My service advisor Alex Veras informed me of an ongoing tire sale until the end of November. I was actually going to wait until the spring to purchase new tires. This was a deal I just could not pass up, considering how expensive my tires are. Alex my service advisor always goes above and beyond to ensure I always have the best experience. Once I decided on a set of tires I wanted, Alex ordered them right away and scheduled an appointment immediately to have them installed. The whole process didn’t take more than a few days. Luckily the tires were in stock and were overnighted to the dealership. This dealership is always looking to ensure the absolute best consumer experience, and Alex my service advisor has guarantees it!! Thanks to all of the folks who were involved during this recent experience.
Even though I love the car, the dealership is terrible. They did not apply my tag in timely manner. I still do not have my tag and they said drive around with expired temp tag. They do not return calls and do not do anything. I would stay away from dealer.Update on 2-26-21, I finally received the tag after 3 months. I am not sure what the problem was, maybe pandemic. I am changing my rating to 4 stars since they follow through. I will buy car from them again.
Aida was awesome from the very beginning of our experience at Central Ave. Jeep. She was knowledgeable and friendly, and got us a very fair deal on a lease for a 2021 Cherokee. Paul, the insurance rep, was equally as helpful and informative. We will definitely be back to lease another Jeep!
I thought I had a seamless experience with the return of my lease (2017 Jeep Wrangler Unlimited) until I received a notice from the bank that I leased through stating that I had a past due balance of $804. When I called Central Ave I was told that the car didnt get grounded until December when I returned in October! I was charged an extension fee for every day it was past due when I did my part and returned it on time! The worse part is that I overpaid the bank by one payment and they are holding my $450 because of the past due balance which I am NOT responsible for. Unfortunately the person I spoke with from this dealership said they would handle it and frankly sounded annoyed when I called to follow up. Here we are over a week later and the issue still hasnt been handled and Im out $450. Cautionary tale when you return your lease make sure it gets grounded by this dealership on time or youll be held accountable by your bank.
Quick oil change, very clean waiting area and speedy service for all your car needs, from The Valet, cleaning crew, to the the mechanics. Everyone is super friendly and service is top notch!!!!. I’m so glad to see Alex Veras is back at your service department!!!! Thank you Alex for always taking such great care of all my car needs. Appreciate your help. Will definitely be back more often because of you!!!! P.S.....I drive over an hour from Connecticut to service my car here because i would actually spend more time and money at any dealership or service department closer to home. Just to give you an idea of how amazing Central ave Jeep is. Thank you!
I had worked with central ave jeep for my first compass lease and came back in today just to browse options for my next lease. I worked with Claire who was awesome and made it such a stress free and enjoyable experience. It was such a good experience that instead of browsing I chose a car and brought it home the same day. I highly recommend them and will be using them for all my future cars (specifically Claire)!I cannot add another review, so here we are 3 years later! I went to jeep for my 3rd car and was disappointed with the service from my sales associate. He was unprofessional and not the most helpful. HOWEVER! Nosh Margilaj absolutely turned my experience around! I had calls from him and another manager immediately to fix the negative experience and they certainly did. Nosh goes above and beyond and and really takes the time to explain things. I will absolutely go back again when this lease is up and deal with him directly.
I was very pleasantly surprised with my experience with everyone. They made my experience a very memorable one. One person I want to really say - Thank You - to is, Adam. Being behind the scenes making sure all cars are ready for us to buy them. Top shelf service. Thank you!
We had a very positive experience during the entire process of selecting our vehicle.The staff is friendly,courteous and they have refreshments available while you wait. The overall communication and follow up was excellent.Orlando handled our transaction and was terrific.He was very thorough,knowledgeable and patient when he reviewed the various features in the vehicle for my wife.The owner Jimmy reached out to make sure everything was going well during the process. It was a tops down group effort of solid customer service.
Central Avenue Chrysler is great. Quick and efficient service and friendly staff as well. Their service center on Saw Mill River Road is top notch. Very easy to make an appointment with them and you never have to wait long for one. Ive been there 4-5 times and Craig with the rest of the staff there will make you glad you took your vehicle to them for service. In and out very quickly and always with great results from their work. Highly recommended!
It was a pleasure working with Aida. She offered 5 star service from start to finish. I felt that she always had my best interest in mind and that is extremely important when making a purchase.I look forward to sending my friends and family to Central Ave Jeep to work with Aida!
Joe carini was fantastic. He went above and beyond to take care of us with no pressure and even delivered the car to our house. We felt like we had a friend...very unlike many of the other experiences we had at dealerships.Overall Joe and his team delivered great service and gave me the best deal. I highly recommend him and this dealership.
My boyfriend scheduled a test drive. Spoke to lady whom he made it very clear how serious he was about the inquiry. She assured him the car was 100% there and ready to go. Made the drive and got there at 4:30 when our test drive was set for 4:45. Car was in the lot as we did see it when we pulled up. After all this we were so excited to get to check it out until we were told we couldn’t test drive it because of the “rain”. I understand that if it was raining heavily it probably wouldn’t be the time. But no exaggeration at most it was a very light drizzle of rain.My boyfriend and i walked out. The worse part is whoever the women my bf spoke to on the phone never even scheduled it until we walked in and had to check in but they noticed his information was down. Horrible experience and waste of our time
Our experience at Central Ave Jeep was the greatest. This was my husband and I second time purchasing vehicles here and the service was the best. Thanks to Lief J., Jarred D., and the big guy Neal M. our purchase of two vehicles was great and we cant wait to come back for our next vehicles.
Best dealership to go to! I had a fear of the whole process but after dealing with Neal who was great it made the whole process simple and easy. Sebastian was great help as well. When I’m ready for another vehicle I would definitely go back. I fully recommend them.
I had a great experience with this dealer. Shop foreman joe and Marco in the service department were awesome to deal with. 0 complaints. Much better than when I went to Paramus
I live up on long Island and still give all my business to this dealership. They always deliver on details / needs (who professional acumen) and always have the best pricing. For me, it’s always about “experience” and they are hands down, the best!
Jimmy and Steve gave me the best experience I could ask for. Very professional and got me the best deal possible. I can’t say enough good things about how they went about getting me the car that I wanted! Highly recommend them! Thank you for making this process as smooth as possible!
Orlando delivered my Jeep Cherokee to my house about two weeks ago and his customer service was great!. He was very accommodating with my schedule. Orlando was also very knowledgeable and made sure to educate me on the car before leaving. And to add icing on the cake, one of the owners of the dealership(Jonathan), showed up and was very nice and accommodating as well! My experience overall was nothing short of amazing! If you are going to purchase a jeep... Definitely go to Central Avenue Chrysler!
Best car dealership experience in 10 years of leasing. They provide great customer service. The car salesman were very knowledgeable, up front and honest. Not pushy like at most dealerships. Joe was my go to guy, he did an excellent job and closed the deal. I Will be back and would absolutely recommend them to friends and family.
Have used them for multiple years now and have never had any problems or issues. Have experienced great service and deals as well. Wouldn’t go anywhere else.
I work with Neal Matos at the dealership and i was impressed with the entire car buying experience. Sebastian was great very knowledge. He wasnt pushy at all. Like most sales man. My entire experience was wonderful. There was no pushy up sell and Sebastian made the entire process fast and easy. I also made the appointment with Michell she was very nice helpful. The insurance lady for quote and save me a bunch of money. Overall the whole experience was amazing. I definitely will be back.
Was given a salesman named Ernie who even after my insistence on the tire size and options it was missing, does not even know what size tires are on the vehicle, I had to point it out to him. He then took me inside, tossed a piece of paper on the table and walked away when he came back, he asks why didnt I put down my address, phone number, et cetera. I explained I did not want to leave all that information just to find out the price of a vehicle, I do not want to test drive just a simple question this guy needs to go and deliver food or do something else according to his skill set very unprofessional. Walked away muttering something about customers. This guy is why people stay away from dealers. Ill buy my NEW Jeep online.
I want to acknowledge Sebastian Lopez service during my process of changing my car. Sebastian was very attentive, knowledgeable and patient with me. He did everything very professionally and I will consider to come back and recommend this dealer to my friends. Excellent job Sebastian Lopez. Gracias
I was referred to Central Ave jeep by a friend, he also referred me to the salesperson John rosabella. My wife and I met with John, and his professionalism, and courtesy, along with his product knowledge was excellent! I will definitely pass this along to anyone interested in your vehicles, and also recommend that they make an appointment with John.I have purchased a number of new vehicles , and I must say , that this was one of the most pleasurable as there was no pressure by the salesperson and no upselling being applied. Great job all around by John and all involved!!
I went there to end my lease early and get another Jeep. I worked with Leif. He knew I was still shopping around and was very patient. He didnt hound me with phone calls EVERYDAY like some dealerships and was 100% up front about fees the entire time. I went to another dealer (rhymes with shmeastchester) and was given different prices that changed when I decided to make a deal. The day I picked up my car Leif was unavailable but Alex (I think that was his name, he had nice eyes) was very nice, helpful, and informative. I left feeling very comfortable with my new car. The only reason why its not 5 stars is that as a loyal customer, I thought I might have gotten some perks (like 6 free oil changes) as a sign of appreciation like the last time I got a car from Central (Greenwich Jeep gave me complimentary oil changes too). Instead they tried to sell it as an add-on. In general it was a great experience as usual. Keep up the great work and honesty guys!!! Thanks!!! See you in 3 years!
I have a Jeep Cherokee 2019 and in les than two months there was two major problems wrong with my car. The first problem was something under my left front tire was rubbing and making noise whenever you tried to make a full lock to the right and my 2nd problem was my battery giving problem and my car not starting and I haven’t had the car for two months. So yesterday July 24th I brought I back for them to look at it at service a guy that works in service that’s looks Indian his name is OMAR KHAN he is the worst I’ve ever seen working for a top company he doesn’t know how to approach a customer for talking for my rights he wanted to fight me and arguing with me before he try to be professional and attend to my car that was so unprofessional of him and I don’t think he should be working there. That’s the worst experience I’ve ever faced as a consumer that guy will make business go bad and that’s not good your customers…..
Orlando was the biggest help with finding the right car for me! This was my first car that I would be leasing on my own and he made sure I understood all the terms of the lease, connected with me with the finance department to assist with my credit application and kept in constant contact with me about the status of any paper work I had filled out and about picking up my car in general. Whenever I called with a question he either answered immediately or promptly called me back in less than a half hour. I previously had a car that was an older model that did not have features such as car play, backup cameras, push to start etc. and he took the time out to make sure I knew how everything worked before i left the dealership. His attitude was also very refreshing and uplifting during times that are as hectic as these! Could not have been happier with the service I recieved!
I came to the dealership with a negative attitude and thought, that I basically won’t be able to sell my car or traded in. The people at this dealership are amazing, the sense of family that they were sold upon their customers as well as the energy and positivity that they share with each other while conducting Business is truly amazing. They were able to take my old beaten down 2010 Ford Escape and I left with my dream car, Jeep Wrangler in fantastic condition. Ms. Laurie helped me set up the interview and Mr. Noah, as well as, Mr. John were extremely helpful and caring during my process.Hi spoke highly of this dealership to many of my friends and family. They are give you information directly and don’t beat around the bush like other dealerships. When you walk through the door, you are considered family.
Excellent and fast service.Yesterday I took my Durango for a full service, and the time I spent waiting was very reasonable. Apart from that, Alex Veras, who is a service advisor, offered me a discount and told me about the current offers. Another thing that I considered important is that Alex detail step by step and what is necessary (important) for my vehicle. No more no less. Excellent service.
I visited central ave jeep for an issue with my jeep compass and Felix went above and beyond to help me. Even without an appointment. I highly recommend servicing your vehicle here. The staff is very friendly and accommodating.
This place is great, I was having trouble getting approved for a loan because of some credit troubles. Long story short after trying 2 other Jeep dealerships a friend of mine recommended central ave jeep. The whole central ave team was awesome especially the finance department, they were able to get me into my Grand Cherokee LIMITED!!! With the numbers I wanted. I wasnt even looking at that model because I thought it was way out of my price range,but the guys made it happen...I highly recommend this dealership. Thanks again...
I called this place in regards to returning a lease. I called around end of October and the person who took my call wanted every single detail about me and my vehicle. I only had a very simple question about returning, no need for my entire life story. She said she would have a manager call me back ASAP. I am still waiting for that call. Maybe they will call me soon? Good thing another dealer called me within 15 minutes of my call and solved my issue. Terrible.
Upon searching for the next best car for me, l came across Jeep, which I have always wanted. Was set up with Klara in sales who helped me take a look at a few different Jeep models. Test drove a Cherokee and a Compass, instantly I fell in love with the Compass. Klara made my car choosing experience easy and pressure free.Klara set me up with Michelle and Nosh in Finance who exceeded my expectations. Michelle and Nosh worked me in the best way that they could to keep me at an affordable price range. They were very detailed and helpful answering all of my questions. Megan & Earl helped us quickly and efficiently with the insurance process. I have been to many different dealerships and never was a I treated with so much respect. I left a few hours later with the car of my dreams! Couldn’t be happier. I left feeling like family. As long as they are here I will be in the Jeep family forever.
Mr. Leif Johansson assisted me in my recent purchase of a 2017 preowned Jeep Compass. His service was excellent, extremely helpful and I highly recommend him and Central Avenue Jeep to anyone looking to buy a new or preowned vehicle. I had a great, easy, painless and pleasant experience and would absolutely return in the future should there be a need for another vehicle.
This is the worse dealership you can ever bring your car to. They assume that you dont know about cars so they will up sale you. These guys are definitely without a doubt ripping off customers. If you call and get a price on a job from one sale rep, hang up and call again and speak to another sale rep, you will get a totally different price, sometimes hundreds of dollars difference. Not a good dealer to go to. They also do not give customer service surveys. This place has been reported to corporate.
GO HERE!! I love my new Jeep Compass! The service was great! Highly recommend Central Ave!! Super easy, super smooth, and super knowledgeable! Staff was so nice and extremely welcoming. I will be back and I will be telling all my friends to go get their next car with these guys!
Worst experience Ive ever had to get basic oil change done. They were quick at finishing my car but charged me for 2 hours worth of labor for only a 40 minute visit!! Never going there again!! Dont trust them!
If you don’t mind an incredibly informal but professional team to help you, look no further. This was the smoothest experience ever. The manager is on his A Game. He is on the floor with his sales rep and he has an incredible rapport with them. Everyone respectfully wore masks before assisting you. And they are all down to earth. Thanks for my new Grand Cherokee!!! I love it!
My mother just got a new truck and I upgraded mine. Jimmy and Orlando spent so much time explaining all our possible options and made sure we got exactly what we wanted. Our biggest issue was that we never leased before and were uneducated on the whole process. They were extremely patient and very detailed in explaining lease vs finance options. Two very happy ladies with new trucks! We will definitely be returning in the future.
I just picked up my Jeep Grand Cherokee yesterday and I couldnt be happier. The owner Jimmy was very helpful with any questions I had and provided me with the best deal for the exact Jeep I was looking for. Orlando also made the whole process so easy and stayed in touch with me every step of the way to let me know what was going on with my car, insurance, etc. He also spent time showing me how to work the car and all of its features. All around a great experience!
Total reviews rating 4.5
199 Reviews for Central Avenue Chrysler Jeep Dodge Ram 2023:
Review №1
2022-03-08Ervina, and the Yonkers Team were exceptional from beginning to end. Car purchase experience was hands down the easiest process. This dealership really cares about the customer. If your interested in purchasing a new car, especially in Ny, head to yonkers Dodge.
Review №2
2022-06-21I had a great experience at Central Avenue Jeep. My first contact was Danielle who was very helpful and made it easy for me to locate the best vehicle. Anthony helped with the whole process and was absolutely wonderful. He was professional, courteous and friendly. It is extremely rare to find a business these days that really cares about the customer and makes the process easy. I will recommend this dealership to many people.
Review №3
2022-04-13I picked up a new 2022 Grand Cherokee from Central Ave Chrysler Jeep today and had a very pleasant experience. John Rosabella was my salesman. He was pleasant, professional, well prepared and easy to deal with. The paperwork was all prepared, the lease numbers were exactly as we had discussed and he handled the transaction quickly and accurately. He went over the car with me to insure it was as I expected and went over the operation of the car to my satisfaction. All in all it was a great experience, I’d buy another car from him in a heartbeat!!John Magliano
Review №4
2022-01-17I worked with Alex Veras and he provided phenomenal, timely and helpful service. I had a recall on my vehicle with a part that was unavailable for years and he prioritized my getting the recall fixed during my service appointment. He also made sure that my service was prompt and that I paid a fair price, with him sharing the best, most sustainable options to keep my vehicle in excellent condition. I appreciate his cordiality and care in service and will be going to keep again for my jeep servicing needs.
Review №5
2022-04-07Exceeding Your Expectations is their slogan and that is exactly what they did. Absolutely the best experience I have ever had leasing a vehicle and I have leased quite a few vehicles ranging from Nissan to Mercedes to BMW. Frank was my salesperson and he was extremely helpful and made the car buying process completely seamless. From the deal I was given in these unprecedented times, to picking up the vehicle, my time was treated with so much respect. Highly highly recommend Central Avenue Dodge as it is a gem of a dealership. I will definitely be referring friends and family. Thank you again for such a wonderful experience with purchasing my new Dodge Durango.
Review №6
2021-09-21In January I returned my lease in great condition. A few months later during the return inspection I get charged for vandalism of a broken windshield and hanging rain sensor. Someone in this location vandalized my car and Im being charged for it by the bank. When I returned the car one of the workers went through it with my husband and the only damage noted was a broken key. I am currently in the process of trying to get an attorney to help me with the situation because when I call the dealership I get transferred to an answering machine. Not worth the headache. Stay away from this disgusting location. See pictures below of the damage
Review №7
2022-05-12The Central Ave jeep team was amazing to work with. I ordered a truck through John Rosabella and he gave me weekly updates on the vehicles status religiously and stayed in contact up to the day it arrived. Once the vehicle was in John and the rest of the dealership team were super efficient in inspecting and prepping it for pickup. He made the buying process incredibly easy and went through all the paperwork with attention to detail, me and my family have been customers of theirs for years and will continue to stay loyal.
Review №8
2021-10-28I’m not big on reviews as I feel most ppl only take the time to review negative experiences so I take them with a grain of salt. Car shopping can be scary, I always thought I couldn’t get a newer car because my credit wasn’t great. Due to a hit and run I was in the market for a new vehicle and lil savings to my name. I went to a cpl of mom and pop dealers where I felt pressured, rushed and uneasy. At Central I dealt with Brian Grix who was great and very knowledgeable, with the help of Daniel Morea they were able to get me the car I LOVED at a payment I was comfortable with. Deal so good even wifey walked out with one 🙌🏽 matching my fly. Thanx you guys, keep up the good work.
Review №9
2022-03-14I live in NJ and brought my car all the way to this dealership just so I can deal with their service department. Alex Veras and his team go above and beyond to help out. I went in for an oil change and they told me about a recall my vehicle had, which I knew nothing about. Thankfully they were able to resolve that issue. I also noticed the way Alex treated everyone in the waiting area - super attentive and on top of communicating wait times. Great job guys!!!
Review №10
2022-04-14Central avenue Jeep has outdone themselves once again! John R was absolutely fabulous from the start to the finish of the leasing process. He continued to keep constant communication with me throughout the build process of my car order. Use him for all future leasing and buying needs, he will make the whole process start to finish stress free and smooth!