Online estimates
Yes
CertaPro Painters of Albany, NY in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
Phone: +1 518-631-4116
Site: https://certapro.com/albany/
Site: https://certapro.com/albany/
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (79)
CertaPro did a fantastic job helping us prepare our house for sale: they powerwashed our 3-story 100-year old house, then did a perfect touch-up of the entire paint job, then stained our badly worn deck. The house looked new when they were done. Most important, it sold the first day on the market for way above our asking price!
CertaPro did an excellent job of staining my deck and stairs. They chose the appropriate material to be applied, did the work when they indicated and at the price quoted. I value their workmanship and reliability.
Harry painted our master bedroom very efficiently and was very professional. Our bedroom had wall paper and Harry made sure that we had removed all the glue prior to painting. He was very good to interact with and we would highly recommend him for future work!
Origibally I posted this comment purely about the customer service because we had not used this business YET, they offered me exactly what I was looking for in terms of information and guidance. Truth be told Im not someone who understands or knows how to use the latest and greatest websites for securing updating craftsmanship type services. I went to Angi.com just simply seeking a price range and some simple guidance as to what to expect and how to negotiate a small painting job for our condo for an upcoming appraisal for a refi. I didnt understand that even while I didnt move forward for an estimate that I was inadvertentlysoliciting information.... After several calls and texts, I answered this call from CertaPro, not realizing it was another Angis list call and got exactly what we needed from a lively rep Mariko. As soon as I explained what happened in my confusion with the website she offered just some basic pricing information in what I should expect as well as some very important things to consider like insurance coverage. It turns out that we have both been in some of the similar places at the same time, as well as offering some options for finishing some of the items we were looking for In a VERY NO Pressure way. So friendly, and such an advocate for a customer with literally no sell. A level of customer service that isnt expected and rarely exists. I left that conversation wanting to use this business. Personable, kind, relatable, straightforward. I look forward to doing business with the CertPro.If for nothing else, it is completely worth your time to reach out and talk them about your job. I truly appreciate the time that Muriko took to talk to me and give me some very important pointers in what to look for in terms of service and some tips on pricing and expectations.This is a testament to great customer service. Thank you Muriko, I truly enjoyed and appreciated your time today!Post comment: we did use CertPro for interior painting services. They were great! They fit within our very tight timeline and the Painters were on time, personable and professional. I would be happy to recommend them to friends and neighbors.
I asked for an estimate for the job they did a year ago. I decided not to go ahead at that time, but touched base with Certa Pro when looking again this last month. They were responsive, flexible, and honored the original quote. The painters were friendly and professional, and got the job done fast and right. The paint work looks great. Highly recommended!
Certa pro was out the very next day after I contacted them for an estimate. They talked me through a few different concerns or options. Communication with the office was not always the best (a carpenter showed up at 7am unannounced), but the whole painting team was very professional and enjoyable. They did an excellent job painting the exterior of my house. Im very pleased with the work and the price.
I had a leaky basement and tried every kind of concrete paint but it kept peeling up. CertaPro came in, sanded down to the bare concrete and applied a speckled epoxy. The job was difficult as they had to work around the furnace, HW heater, support poles and stairs but THEY DID A GREAT JOB AND THE PRICE WAS VERY REASONABLE!! Would hire them again in a heart beat (and I will soon as my new place has 16 ceilings.
Mariko and Harry were wonderful to work with. Mariko kept us informed with each step, from proposal to start and finish dates. Everything she told us came true. Harry ran the job, he was just as communicative and personable. The quality of the paint job was phenomenal, and they finished in less than 3 days!While not the cheapest, the value this firm brings makes every penny spent worthwhile. Id strongly suggest giving them a call.
CertaPro painted our house exterior and did some window glazing/painting. The house had not been painted for 10 years so it needed much prep work. Brad and Wayne were very thorough, neat and professional on the job. They were responsive to our concerns and did good cleanup. Great job CertaPro!
Worst experience we have ever had with a contractor. Our metal roof needed painting approx 3 years ago. There was virtually no preparation before the pain was sprayed on (the roof and other structures). One of the men on the roof flicked a cigarette down which landed on a drop cloth on the ground and up against the house. The team then went to lunch. Luckily my wife was home and noticed the black smoke and flames coming from the cloth and emptied our fire extinguisher on it. When we called to report the incident your representative apologized and said the men weren’t allowed to smoke on the property. I have a photograph of the same guy smoking on our lawn the next day. They broke a clock that was outside as well. I was so concerned about the lack of preparation That I had the warranty for rust through, which your warranty doesn’t cover- Duh, included with your 2 year warranty. Sure enough the roof rusted through a little after 2 years and we had to have the whole thing painted again last summer ( the correct way).Bottom line : you did a poor job and could have injured my wife and burned our house down. Thanks for nothing !
Was happy with their service, worked late at night to make sure they met our deadline to move in our new house with cathedral ceilings over 25 feet high in every room. We are planning to use their service again for an adjacent small apartment to the main house.
Having spent close to 35 years interacting with contractors, it is always a pleasure to find those who exhibit skill and pride in their work, combined with a desire to go above and beyond to satisfy the needs of their customers. I found that high level of knowledge, focused customer care and responsive communication with Kim and the crew who recently completed a large residential project for my family. Their prices were reasonable and the quality of their work was exceptional. The job was completed on time and as promised. I would highly recommend CertaPro, and want to thank them for their help with this project.
We had a great experience with the CertaPro team. They were quick and punctual but more importantly we’re very happy with the quality of work done. We had the exterior of our house painted. We keep getting complements from neighbors on how good our house now looks.
One person to paint main rooms in two floor house. Told two days and it took three. Paint job was average and not worth the money. We used professionals to save on time and frustration. Lost time and money. Frustration levels vary but I keep finding things the painter messed up on. Rated two stars because it looks good if you dont inspect or expect it was done by professionals.
If you are a subcontractor please dont do business with this company. Their clients want you to do additional work not mentioned in the initial contract and they always complain that the work is not done right because they dont want to pay. The company is extremely unprofessional when dealing with subcontractors. I worked in 90+ degree weather for two weeks at this one location. The client was extremely picky and had us do other work around the house that was not listed in the contract. We are not sure if we are going to get paid for our labor. Its not fair at all.
Very Professional, Rocky and his crew arrived for interior painting. His team was very professional, completed prep work, great job with painting and clean up. Overall very satisfied with the job and keep up the great work!
My husband and I cant say enough good things about CertaPro. Setting up an estimate was done online and was very easy. Kim was extremely knowledgeable and detailed everything that would be done. The painters were fantastic. We just had our kitchen remodel and they fixed some issues the contractor left. Overall completely in love with the work they did.
The friendly and professional CertaPro team treats your project as though it was their own home. A pleasure to deal with all team members from start to finish. I will definitely return to CertaPro for my future projects.
The customer service when making arrangements to visit my house for the estimate and for scheduling the work was wonderful, and accommodating.The painters were quiet, almost invisible, and did EXCELLENT work. And they work fast.
The painters from CERTA PRO went above and beyond to paint our house. They where very professional and actually painted more area than we were quoted and still gave us a 10% discount. We would hire them again.
Certa Pro painted the south side of our home in early April, 2019. The two painters that they contracted to complete the work provided excellent service.Our home is clad in cedar siding that requires staining every 5-10 years. The south side of our home receives constant exposure to sun and the stain deteriorates more rapidly than the other sides of the home.The painters completed the job in the agreed time frame. They were extremely diligent and requested our input before, during and after completing the work. I was impressed with their courteous behavior as well as their professional skills.We elected to have two coats of stain applied to ensure the longevity of this work. They suggested using Benjamin Moore stain. We had independently decided that his stain was the best product that was available.The project cost was very competitive with previous contractors although previous contractors had applied only a single coat of stain.I plan to utilize Certa Pro in the future to paint the other sides of my home as they need it. I give them my highest recommendation.
Stairs painted as well. Very neat and skilled workers. Would hire this company again for work on our home.
CertaPro has done right by me! I had experience with two teams- one to do lead paint encapsulation and another to repair and repaint my bathroom which, being a lumpy bumpy 100 year old house, was no mean feat!! Everyone was upbeat, professional and very responsive to my questions. They went above and beyond!
Good beginning and estimate. Prompt work...that needed multiple touch ups as well as having them send someone to clean the paint off the carpet. They kept bugging me for a review, so here it is.
Yesterday Navin and partner were here and were very neat and conscientious . They returned later in the day to finish up because the spackling had not completely dried. They went above and beyond the call of duty. They were extremely polite and took time to clean up, mop and take away the wood and shelves. I would recommend them highly.
Estimate was done in a timely & professional manner. They were able to schedule the job pretty quick. The painters were polite, professional, efficient, punctual, and thorough. The prices were good. I would highly recommend this company. If I have any more painting in my future, I’d hire them again in a heartbeat.
Kim, the manager of our project, was great to work with. She was always professional and worked her painters schedules to fit our needs. (We were on a particularly tight timeline for this project, but Kim made it work for us.) Raymond, the painter, did a fantastic job! We are very happy with both the interior work on our stairwell and the exterior work on our garage and entry doors that CertaPro Painters of Albany did for us.
Certa Pro painters were very professional, had great attention to detail, were customer-first focused, and did an excellent job painting the exterior of our home. We are very satisfied and it looks like a brand new home!
CertaPro Painters of Albany rescued us from a bad experience with another local contractor who we were forced to let go before the job was finished. Kim came right away to look at the situation and give us an estimate. Harry and his workmen then completed the job beautifully in 5 days and were a pleasure to have in our home. They were reliable, talented, trustworthy, and friendly. We would definitely call CertaPro Painters of Albany again. Thank you CertaPro for saving the day! Happy holidays! ⛄❄🌲
Certa Pro Painters, what a great company to work with. Our house looks beautiful once again. The painters were experienced ,friendly and professional. We had excellent communication every day as to arrival time of the painters. The clean up was exceptional. Our roof and areas around the house were vacuumed. We highly recommend Certa Pro.Kathleen and John Hatheway
CertaPro is a great company. The whole process was top notch and the results were amazing. I recommend CertaPro to anyone and looking forward to having them complete my next painting project.
Outstanding customer service. We were working with some significantly limited time constraints to meet a closing deadline. Kim bent over backwards to make necessary repairs and paint at a very competitive price. We would not hesitate to work with them again. J M Parker
These painters are some of the biggest scammers around. They did a terrible job with unskilled and highly unprofessional workers (showing up with children, smoking in my house, no clean up at the end of the day, paint all over the floor and doors, and they even rummaged through my vegetable garden). They took all of our money, left the job without finishing and they never came back as promised. To top it off, they completely ignored the complaint filed with the BBB and never once reached out to us, the client, to resolve their own shortcomings. If I could give zero stars I would without hesitation. Avoid this company at all cost. They dont even do the work, they send their family to do the estimates and then contract it out to sub-par painters for a much lower rate. Im not here to kick their hustle, but their hustle cost a couple modest, first time home buyers $6k. Hope you feel good about that CertaPro, know thatthat scam never make it long when there are honest people willing to do the job better.
CertaPro painted our dance studio, The Dance Department in Clifton Park, NY. Professional from start to finish. Job was done quicker than expected and prices were competitive. We were very happy with finished product.
CertaPro Painters of Albany (CertaPro) just finished a great interior painting job at our church (Centerpointe Community Church, Guilderland Center, NY.) We had several rooms and hallways done, including ceilings, walls, radiators, windows and trim (using a total of 4 different colors and 3 different types of topcoat, from flat to satin to semi gloss). From the development of the proposal (Kim) thru the last brush stroke and walkthru (Harry and crew), we found CertaPro to be cost competitive, professional, detail oriented, thorough, friendly, easy to work with, and always desiring to keep the customer (us) first and happy. I highly recommend them for your interior painting projects.
They did a fantastic job of painting the interior of our house. Very good and competitive pricing and were up to date with us every step of the way! Awesome company and would recommend them to anyone!
Used CertaPro for pressure washing and they were great. Straightforward estimate, work was done promptly and thoroughly, good contact and follow-up. Excellent service.
Ted and his crew are responsible, respectful, and professional. Their attention to detail and completing what they say they are going to complete is a breath of fresh air. If you are looking for a high quality job that is affordable, I highly recommend these guys!
CertaProPainter did a great job. Very happy with with process and results
The painters worked hard and asked my feedback every day they were here. Very professional finished exterior paint job.
They power-washed a mold-stained exterior front entrance and repainted. They did the job professionally and on time. A good value and recommend to others.
CertaPros work performed was amazing. They performed work for us at Air Compressor Eng. in Clifton Park. Very professional and friendly. Was a pleasure to work with Ted and Anna.
Original work was done and then a follow up came to address other areas and completed it in a timely basis. I would definitely use CertaPro again.
They were prompt and adhered to the amount of time it would take. They did a fabulous job on the kitchen cabinets and would recommend them! They knew what they were doing!
Painting well done. Prompt and on time. Help to me select a color for the interior of the house, which came out very well. Very easy to work with. I would recommend them to others that needed painting.
Ted Gargano is a thief and a scam artist. We hired him to do work, we pre-paid, and he never did the work and never refunded us. He has blocked our phone number and will not return phone calls. We currently have a lawsuit pending against him. He is a fraud! Do not do business with this guy.
Gave a facelift to a 100+ year old house. We will definately use Certs Pro in the future
Amazing Garage floor job. Grateful for the timely and professional turnaround. Trusted and great price.
My mom works for Certa Pro, and my Uncle is the owner, so I’m around what is going on all the Time. I know they are very commited to the people who the paint for
Great job. Work on my schedule. Prompt and cleaned up when done. Easy to communicate with and helpful.
Good company to work with made sure you were happy with the work they did . I wouldrecommend them.
The best painters at the best price, they were very polite and meticulous. Very highly recommended.LC from Halfmoon
Harry and his team did everything we asked for. They did it quickly and well.
Incredibly punctual. Work was completed far sooner than expected. They do very good work.
The receptionist and owner are both unprofessional. Subcontractors be careful with this company.
We love Certa Pro Painters!!! Family owned and operated!!
It is the best CertaPro has the most friendly people and do a great job
The workers did a good job painting my deck.
Great company to work with - very accommodating -All work done in a timely fashion - would recommend and use them again
Called for help with a rehab project and got hung up on, then sent straight to VM when I called back. Bizarre.
Great serviceReasonable prices👍
Great service and competitive pricing. They really do a professional job
Professional and they did a great job
Great job. Prompt and courteous. Would definitely use again.
Scammers.
Outstanding work and customer service. Highly recommended.
Love my kitchen and front door!
Project Cordinator is a crook.
Great
Total reviews rating 4.3
79 Reviews for CertaPro Painters of Albany, NY 2023:
Review №1
2022-01-14Ted was very responsive in getting us a quote fast and working with us to make our paint job happen! Harry and team did a great job painting! Team cleans up eveyday before the go home. You would never have know there were painters painting all week. Highly recommend!!!!
Review №2
2022-05-25After going to the effort of meeting for a site visit to discuss our project (paint removal), CertaPro Painters mentioned several times (by text, phone, and email) that I would be recieving a quote soon. For weeks now, I have been following up trying to get an idea of price and availability. Very dissapointed with the lack of professionalism and follow-through. If youre too busy as a company, just let the customer know before you schedule a site visit and then tell them you will be sending a quote.Not a pleasant experience and a genuine waste of time unfortunately.I wont be hiring Certa Pro Painters.
Review №3
2022-07-02Made an apt for an assessment of my job. No show. No call. No response. When I finally got someone, they made another apt. No show. No call !!!! Whats the problem? I dont have time to waste.
Review №4
2021-12-15Communication was good with back office and lead painter. Lead painter and his team was very considerate and responsive. They painted the entire interior of house. Quality of work was very good. I highly recommend this company.
Review №5
2021-10-07The CertaPro painters were professional, considerate and went above and beyond to ensure we liked their work. We are very satisfied with the completed work. I have recommended them to others already.
Review №6
2021-09-03There are no words to explain how horrible my experience was with Certapro Painters. Their work put us farther behind with our project than before they arrived, which is already costing us more money to fix their mistakes. The work that was performed was sloppy and unprofessional. The job was not completed and I haven’t heard from them since, even though the owner of the franchise indicated that he would get back to me. If you want your project done correctly the first time, do not call Certapro Painters. They do not deserve the one star I had to give in order for this review to be posted. If I could give less than zero stars, I would.
Review №7
2021-07-21We found CertaPro after many months of frustration with our outdoor deck which gets a ton of sun and was quickly deteriorating. CertaPro was able to come out same day as our inquiry and provide a quote shortly after. The quote was around the pricing we expected given our deck is on the large side. Everything from stripping the current stain to re-stain and finishing touches were done professionally and thoroughly. We had painters, Chad and Terrence come out for our project and they were phenomenal! They checked in every time they arrived, had us look at stain colors once they started to apply and checked in before they left to recap their work for the day. They were very prompt, professional and took their time getting into all crevices. I was impressed by their attention to detail and communication with us. Thank you Chad and Terrence and thank you CertaPro!
Review №8
2021-12-15An excellent service. We are delighted with the results of our exterior house painting.
Review №9
2021-05-25We had a great experience with CertaPro of Schenectady! Ted and Mariko were quick to respond and set up a visit in order to give us an estimate. The estimate was reasonable and made sense to us. We scheduled the job for a few weeks later, but they were actually able to come out sooner which helped our project. The painting crew was very professional, friendly, and considerate, arriving right on time. They prepared the space with lots of drop cloths and worked quickly and efficiently. They left the space exactly as they found it, but with a sparkling new paint job--not a single drip on the floor or walls to be found! No question I will book this team for future paint jobs. Thank you!
Review №10
2021-07-26CertaPro Painters painted two 6’ x 8’ decks which serve as entry/exits to my home. The work was excellent. The quality of the work was worth every dollar spent. I could have elected to go with a different painter at less cost, but I am very happy that I chose CertaPro Painters.