China Garden in Hauppauge
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Hauppauge, Suffolk County, New York, US
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- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:12–10PM
China Garden in other cities:
We had a really good experience the first time going there. I was apprehensive because of the negative reviews regarding service because, if a place gets my wife’s order wrong, it doesn’t matter how good the food is. You’re dead to her.In this case, I found it easier to order over the phone than most Chinese food places. The food was excellent for a Chinese take out and was the best we’ve had in the five years we’ve lived locally. General Tsos, chicken with broccoli and plain lo mein were all very good.
Now we return regularly... they really are bad on the phone. Good food tho. Definitely the best Chinese food I have had in aloooong while. The orange chicken was as previous reviewers stated “fresh”. Everything tasted fresh, broccoli crisp, just enough sauce, rice was perfect... so why not 5 stars you ask... before I actually tried their food, the impression i was given from the phone call was not the best... so over look their crude attitude and eat their yummy food!
The woman who is in charge is extremely rude.I asked if there was anything Id get for free for spending over $30 for take out.She rushed to see the slip on my bag on the counter and replied You have to spend over $35 I replied How much did I just spend for take out ?She looks me straight in the eyes and says $34.65I smile , thinking shes joking..but she wasnt.She didnt smile back and she walked towards the back yelling Chinese to the cooks , most likely telling them the next order.I then said every single Chinese restaurant on Long island will give you something for free if you spend over $20 , $25 , $30 ad so on....She responds with Not on my restaurant And than hand me my bag , and says Any Sauce ?I said NoShe says see you next time I reied with No chance in hell And THAN ....I get home and take a bite out of my chicken on a stick And its pink..Cometely soggy and I basically puked all over my plateI will never go there again.And to think...my buddy said to me last year they have rats running everywhere ,....I thought Id give them a chance.No way.They also lost my entire neighborhoods business.The woman is so damn rude !
I basically was yelled at for not giving a tip, when I said I dont have enough money on my card. I called the chinese place to complain and they supported the drivers yelling at a customer. I have never experienced anything like this and I am never ordering from here again.
The lady that answers the phones usually is terrible and mean. The food is sub par and frequently rushed through the cooking process. Furthermore i had gotten food poisoning from one of their items on the menu twice! Needless to say i will not be giving them my money again, and i would suggest a health inspector check the joint out.
If zero was available I would use it....botched deliveryAfter 40 minutes I called for status and was informed it was on the way....20 minutes later I got a call inquiring why I did not pick it up?The owners believed it was my fault? And were very unwilling to make amends....STAY AWWY
The menu is very much American-style Chinese food, but it is the best version of that I have found in this area. Even as someone who lived in China for years and can be picky about Chinese food back here, I adore this place. Friendly people and fast service are also pluses at China Garden.
Total reviews rating 4
65 Reviews for China Garden 2023:
Review №1
2022-07-03Pictures must be when they opened now is like a dump for cheap people but it is not very cheap for what they offer. Food is so and so the beef was 3 pieces hidden between LOTS of vegetables. Everything you touch there will stick to your fingers and they want you to wear mask post pandemic.What a joke....they should disinfect and clean that place full of boxes everywhere.
Review №2
2022-03-28Best food going, I’ve been going there for years. The other night as I sat and waited for my order, I really looked around. The walls were Filthy the mirrors were gross. I think they can at least paint the walls. I think it’s time I move on.
Review №3
2022-02-22Great fresh Chinese food and reasonably priced. The regular egg roll not so good.
Review №4
2022-02-03Horrible customer service. They fail to rectify their mistakes and upcharge you base on their negligence and ask you to return food in pandemic for refund.
Review №5
2022-02-03If I am in mood for Chinese this is the place I come to. Its delicious and the owner is nice.
Review №6
2022-06-23Always had a good meal there
Review №7
2018-10-08Delicious, fast, large portions and friendly service, will be back
Review №8
2021-03-13The food is actually decent but I honestly havent been there in over a year since i got terrible food poisoning. And the other reviews are right about the older woman at the front counter. Shes always cold, unfriendly and you wont feel valued as a customer.
Review №9
2021-06-29I stop here for lunch along my route and they have really delicious boneless spare ribs. Their prices are fair and ota fairly consistent quality. Id recommend them.
Review №10
2021-10-05Tasty food they create. We always get their Broccoli with Chicken. Very good tasty sauce they make.