Delivery
Yes
Choice Furniture in Plattsburgh
Categories
Location on the map
Plattsburgh, Clinton County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 518-324-5400
Site: http://www.choicefurnitureny.com/
Site: http://www.choicefurnitureny.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
Comments (50)
Willy was a pleasure to deal with.Very knowledgeable and took the time to help us. We were there more than 2 hours and didnt feel rushed. My husband and I will definitely be doing business with him again. We are very satisfied.
Was looking to furnish my new office, but I turned around when I read your mask mandate on your door. We got vaccinated when we were asked in order not to wear masks. Im not giving any businesses my money that require masks regardless of vaccination status. Another furniture store is getting my $2500.
My husband Jim and I were looking for a good quality bedroom set so we went to choice. First impression was wonderful! We were greeted with a smile as soon as we walked in from Will, he was incredibly helpful in helping us find a mattress seeing how we had our hands full with babies lol and a perfect bedroom set to go with it! The delivery went incredibly smooth and the guys were all gentleman and even took off there shoes with no hesitation! Didn’t Knick a thing! I highly recommend this place if you are looking for good quality and friendly helpful staff 😊
I just purchased a full size bed from them for an awesome price and they were all so nice and helping.
I went into the store today and I was amazed to see how many sectionals they have in stock its very impressive. My sales person Randy knew I should get a fabric that will repel liquids especially with my 2 kids and animals at home. Thanks Randy I know I will really enjoy my new La-Z-Boy living room I purchased
First time dealing with Choice Furniture and was very impessed with the service and knowledge that was that provided to us by Will.. He went above and beyond in helping us to purchase a new lazy boy recliner. This kind of customer service is what makes Choice Furniture a place I would do business again with.
We love our new La-z-boy couch and love seat! A++ customer service and delivery. Thank you Willy & crew at Choice!
Very dissatisfied with service. Purchased a loveseat last Fall. There is something wrong with the loveseat. Contacted the store several times and first was asked to email purchase information and photos of the issue, which I did 2 months ago. Have made several phone calls only to be told that the person I need to speak with is not in. Will never purchase another thing from this company. They only care about making the sale and then once it is out the door, they are done.
I visited this store twice and did two different purchases. Every visit was personalized service from the manager and always getting the best deal. Store also has a wide variety of items to chose from making it a one stop and buy visit . The delivery staff are also professional taking good care of your purchase in perfect shape. Thank you Willy and looking forward to the next purchase.
Over the holidays, we decided to gift ourselves new comfortable chairs. In the past, we always seemed to purchase in a hurry and a few times have regretted snap decisions. Once my husband retired, I have committed to eradicate rash decisions! Yes, it is a work in progress…. So, I resolved to take the time to purchase chairs really suited to our needs. (mainly comfort for ageing skeletons)Luckily, we met Bob Delisle @ Choice Furniture on Route 3 Plattsburgh who completely understood. He is the most approachable, knowledgeable and patience sales person I ever had the pleasure to work with. In our quest, we returned to Choice at least 4 times, sat in every chair at least twice and followed up with several phone calls. Each time Bob was kind and informative. He clearly wanted to sell us chairs but was equally interested in making sure we purchased what was best for us.The last one was delivered and we could not be happier! If you are in the market for furniture or appliances (Sears); check out Choice Furniture! If you see Bob, tell him I said: “Thanks, again. We will be back.”
Had a horrible experience buying furniture from this store. I paid in full for a $1300+ special ordered couch in the colors and fabrics I chose, before it ever came in. When the couch arrived I was called the morning of, and went to pick it up after I had finished work. After helping the manager search for 20+ minutes, we still hadnt found it in their small receiving room. He finally found MY custom built couch on the show room floor priced out on display ready to sell to another customer. Did the manager give me an additional discount for his mistake? NO! Instead he put the blame on everyone else that works there! When I got home I found that the chaise on the sectional had been ordered for the wrong side! Again not the managers fault of course even though he placed the order. After telling him of the horrible experience we had with his company, he decided he would bash the company I work for as if it had anything to do with our experience buying furniture from him. Choice furniture is an inexperienced and unprofessional place to do business.
Bought a couch. Reasonably priced. Extremely comfortable.The customer service is the best. They work with you and are very friendly. Emails, calls, etc. They do their best to communicate with you
We dealt with Bob Delisle for the purchase, and Willy Perofsky (sp? Sorry, Willy!), for a subsequent repair.Our experience could not have been easier, or more comfortable. Great quality, great prices, and no pressure to buy make for a winning combination.Bought a huge rocker-recliner from them. A few months in, part of the wood on the arm split. After carefully looking at it, it seems to me it was a natural weakness in that particular piece of wood. They ordered a new arm, came and got the chair, installed it, and had it back to me in a couple hours.The measure of a business should not be taken during simple, easy sales, but during the problems that arise. Only then can you get an idea of their business performance.This team, these products, and this store is an asset to our town, and you would do well to save a little more and go to Choice Furniture, rather than trying to get something cheaper.Thanks, guys!Sgt Don BennettAFSOC/USAF disabled/retiredPlattsburgh NY
I’ve done business with Choice Furniture for the last two years. Every time the staff know exactly what I’m looking for just by explaining my needs. Friendly service and great prices!!!
Choice furniture offers an excellent selection with top notch customer service. The staff are very professional and will answer all of your questions. Prices are very good, atmosphere is relaxed. I definitely recommend!
Purchased a recliner. Salesman was very helpful they had the biggest selection with many different brand names. Im very pleased with my purchase and the customer service I received
Great price and great product. Ordered a recliner on 11/29/19 and it came in on 1/31/2020, exactly as ordered. Very happy with the purchase.
I had a great experience even though we are in hard times the man who helped me was vary friendly and he was great with the curbside assistance. Thank you vary much I highly recommend choice furniture👌
I’ve purchased multiple items from Choice Furniture and have never had a bad experience. Their service is outstanding and the quality of their products are second to none.
Alot of choices. Our salesman was extremely knowledgeable and helpful. Prices were really good as well.
He was very helpful and friendly with no high pressure selling. The prices were better than other places visited for the quality of our purchase.
I went to choice furniture I had a great experience the sales staff were very helpful and they made shopping for furniture easy and enjoyable I would recommend this store
Top service good guys to talk to ,they real take the time to make you happy all my family and friends has bought from them they have anything you want. good deals too
Best furniture In town all real wood and American made unlike that junky Downtown store. Will always buy my Furniture at choice Funiture.
Great selection of quality items, good service. Liked the appliances with furniture and other selections. One stop covers a lot.
Bought a beautiful USA made England by La-Z-boy sectional from Randy and loved every minute of it.
Great service, great communication, and all around great experience despite everything going on, would recommend dealing with them now and in the future, thanks will, great service and thanks for taking your time
Excellent service and price! And delivery on a Sunday is unheard of! Thank you so much for fast quick service!!
Great quality in our purchase..sales person was horrible no respect and very rude
Will was great. He was very helpful and very understanding of our needs.
Very friendly service. We will be back
The help was very pleasant and helpful.Made a purchase im very happy.
Willie was very knowledgable and helpful. Good experience.
Great service from the staff and owner he was not pushy and great with the billing too.
Great price on a lazy boy and friendly service
Will, the manager gave us above and beyond customer service.
Issues with receiving ordered furniture and working with Owner to get issue resolved.
Great Staff. Very knowledgeable and Helpful.
Excellent quality furniture.
Very nice willing to work with the customer and make sure they leave happy. Great furniture great experience.
Total reviews rating 4.4
50 Reviews for Choice Furniture 2023:
Review №1
2022-02-23I have bought my couch and just recently my rocking recliner from here and the service was exceptional! Both times the staff were super helpful and kind and just made the entire process and experience easy. I always recommend them to anyone I know looking for furniture!
Review №2
2021-01-17Willy at choice furniture came through for us during this frustrating Pandemic. Communication throughout the whole process was very timely and professional. Item came in on date expected and we were notified promptly. It’s beautiful and will be a return customer.
Review №3
2022-08-20Highly recommended due to the quality pieces and lowest prices around. Salesmen are not pushy but very helpful.
Review №4
2021-11-03Worst service I have ever seen. One gentleman was trying to help me and another man was giving him attitude. I told them that they didnt seem very organized so I would see them when they got things together. Then the fellow with the attitude told me that I wasnt welcome there anymore and told me to leave so I did. I went to Ashley home furniture and bought a really nice pair of lift recliners got a great deal to. Now there is a store that I recommend. They did everything they could to help and more. Great store.
Review №5
2022-07-02The owner was extremely friendly and gave us an outstanding deal on a couch and recliner set
Review №6
2021-08-02My husband and I purchased a flex steel couch and loveseat from choice furniture as well as a dining room set. We love them all. Willy has been very speedy in helping us with any question and concerns we have had. He’s very knowledgeable and has great customer service. We recently had an issue but Willy and the company resolved issue really quickly. Thank you
Review №7
2021-02-25I am very pleased with the purchases we made at Choice Furniture. Willy provided us with the information on each product which made our decisions that much easier. He was able to work within our budget to get us the best deal!
Review №8
2020-10-12Had to order a bed and an easy chair for my dad who is moving to an independent living facility. I couldn’t go in person so I called. Spoke to Jesse who was very knowledgeable and got everything set up for me. He arranged delivery with the independent living place, really made it easy for me. Everything arrived on time. Jesse is great. Will definitely buy here again.
Review №9
2021-02-18Incredibly happy with our experience at Choice! They were very conscientious to all the COVID delays that can be added with custom orders and they got our product to us quicker than we anticipated! We love our furniture!
Review №10
2021-07-02This was a fast and efficient experience. I walked in with certain requirements for a recliner. Justin (sales) knew the merchandise and location of it on the spot!! It was decently priced and the entire transaction took all of 12 minutes. Perfect customer service experience!!!!