Christie Overhead Door in Staten Island
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Staten Island, Richmond County, New York, US
Service options
Health and safety
Planning
Site: https://christieoverheaddoor.com/
- Monday:8:30AM–4:30PM
- Tuesday:8:30AM–4:30PM
- Wednesday:8:30AM–4:30PM
- Thursday:8:30AM–4:30PM
- Friday:8:30AM–4:30PM
- Saturday:Closed
- Sunday:Closed
Ultra quality work , very professional and timely install and delivery.Simply the best if your deciding to get a new garage door , go to them you wont regret it. Many options to choose from as well. Speak to Crystal she was very professional and made it all happen.The door is super quiet when in operation , very good materials used on the tracks & wheels and the door i chose was very good quality for insulating the house from cold temperatures. I chose the the closest color to match the iron door i have and they had many accessories to dress up the door as well.Price was also very fair.5 stars to Christies overhead doors.Check out the photos to see the finished job. Go to latest photos on the top after clicking photos to see the pictures i uploaded.
Wow, these guys are fast and efficient.My garage door looks awesome.Setting up an appointment and getting things installed is fast.They responds back to phone calls within 15 minutes unlike other contractors.There technicians are awesome and know what they are doing.I am so pleased with the Garage Doors!!Thanks so much
I don’t often write reviews,but this company warrants this write up. From the first phone call I made, to the installation and follow up call, I was handled like their only customer. The knowledge, professionalism and honesty of this company is un-matched. Thank you Christie Overhead Doors for being the professionals you are.
This is probably the smoothest job contract experiences we have had.There team showed up on time and the price was reasonable.They replaced our springs and repaired a bracket that was damaged.They are very professional, polite and friendly.Would definitely recommend them to fix any future problems with our garage door.
Been recommending these guys to friends for many years now.Im normally hesitant to recommend any contractor because you never know what could happen and end up earning the ire of everyone.These guys know what they are doing - they dont just fix, they build doors from the ground up so they know things like the back of their hands.Highly recommend there service.
Door wont stay shut.Called there Garage Door Service at 11am this morning and they showed up at 1pm.Turned out the sprocket broke.Replaced the gear and sprocket took a little less than an hour.They are professional, efficient, and friendly.Now I have a working garage door and Im happy again.Highly recommended!
I called them very last minute trying to have the repair completed in the evening.They showed up within an hour as promised and completed the work in 30 minutes.When I asked them to check the system - they also lubricated the springs and made sure we had a sound system before they left.Will call them again.
Christie recently installed my new garage door for my home. From ordering, scheduling and installation, the process was seamless. They are very professional and reliable. The installers were very friendly, neat and knowledgable; and they did an amazing job. My experience was great and I highly recommend them!!
Worst Company Ever!We had a home renovated about two years ago. We didnt take possession of the home until March of 2020. Christie Overhead Door is who the builder used for the garage door. Fast forward to April of 2021 and the garage door wont open. Since it was installed more than a year ago, it was no longer under warranty. Never, ever had a garage door stop working in my life, but ok. I call to set up an appt and had to wait a week for someone to come. I guess my car is stuck in my garage for the next week. Had my MIL drive an hour to my home to sit and wait for them to show up since we work full time. No one showed up. When called, they told us that they needed to order the part. How do you know which part to order if you never came to look at the door? Oh, we know by the code. Now we need to make another appointment.Waited another week for the appointment while my car is still stuck in the garage, took the day off work so I can be there. I call about 10 am since I havent heard from them and Im told they are loading the truck now, they will be there shortly. I wait and wait. I get a phone call around lunch to tell me that someone will definitely be there, DEFINITELY BE THERE, its just taking longer because they had to pull one of the guys to help on another job. I wait and I wait. No one shows up, no one calls. Its now after 5 pm on a Friday, I call and leave a message that no one showed up. I know they have emergency service on Sat, but no show and no call.I finally get a call on Monday apologizing that no one showed up and to schedule another appointment. Seriously? You must be joking! I found another company to come and fix the door. It was fixed in less than an hour and it cost 1/3 of the price that Christie was going to charge me for labor, no less the cost of the part that they said they needed, which was not needed.If you decide to use this company, youve been warned.
If I can give more than 5 stars, I totally would! They were God send! Highly highly recommend. They been communicating with me all through the process and could not have made it easier! From the time they came to give me a free estimate to installation was only 1 week! Andrew was great! What a pleasure dealing with such professional and dedicated individual! Christie Garage door exceeded all my expectations! Very good prices. I am a very happy customer.
Christie Overhead Door is an amazing company for all your garage door needs. Expert technicians and quality materials make them the premiere commercial and residential garage door company in the city. Their excellent staff had a technician at my house within hours of my call and my garage door was fixed the next day! Their prices are very affordable and always honest. I highly recommend Christie Overhead Door for any garage door repairs you may have or if you are the market for a new garage door to add to your home’s curb appeal.
They came and changed my garage door in July but two panels were the incorrect size, so the work was incomplete. The person I spoke to at the office promised to put a rush on the order for the parts.It is now October 10th and I have not heard from Christies. The garage door cannot be opened, which is a fire hazard.I called three times only to be told that we will hear from them (it was implied I should not contact them, they will contact me) and that the delay is due to COVID-19.I cannot recommend this company after such unsatisfactory service and poor communication.
I had an issue with my garage door and needed service as soon as possible since we were going on vacation. Called Christies they came out the same day to service it and fixed my door. the girls on the phone are so polite and the technician was so thorough. I would gladly use them again and recommend them to anyone who needs service.
Thank you so much to everyone at Christie Overhead Garage Door. I absolutely LOVED my new garage door. It matches perfectly with my entry door. Everyone was very helpful and patient when it came to me making my selections and any questions or concerns that I had. I couldn’t be any happier!!! 👍🏻👍🏻
It is a great pleasure to recommend Andrew and the team at Christie Overhead Door. We were concerned about finding the right door since it is located on the front facade and the one Andrew helped match to our house is beyond beautiful...and within our budget. From start to finish, the experience was exceptional. Andrew also went over and above to solve a tricky issue with the clearance by the electrical panel as the garage door track would have prevented opening the electric panel door. Andrew provided CAD drawings so we would know down to a fraction of an inch what our options were to make it work. The solution involved customizing tracks meant for a taller door installation...and all of this without seeking any additional fee for the extraordinary effort. We’ve worked with a number of contractors on this project and you stand out among the most professional, trustworthy and skilled. Thank you Andrew !!!
About two years ago we had different company install a new glass and aluminum motorized-overhead door for our storefront, but that company botched the job entirely and the door didnt lay or work correctly. I checked the door manufacturers website and found that Christie is an authorized dealer/servicer. They came with a truly professional team that reinstalled the entire door and track, making it look and work perfectly. Recently, the rubber seals for the door that the first company had cheaply painted over started to peel and flake (because they didnt care to get the right colored part to begin with). I called Christie and within a day they came out and replaced the part with the correct piece and for a reasonable price. Thanks so much and Im glad to know if the door needs servicing in the future I have Christie to do the work.
This company is poorly run, i ordered my garage door and made a deposit over 2 weeks now and stilll have not recieved my door. I had to contact them to be kept up to date. When asked to speak with manager on multiple occasions was told she is unavailable for the day and wont be available.Update: After making a deposit on 5/30 today 7/9 still have not recieved my door. Do yourself a favor and go with another company if you want to actually get the Job done.
If your looking for a company that promises to have things in stock (as per their own recording while on hold) , take days to repair, be ultra rude to you then you found the perfect company. One of the worst customer service i have ever dealt with in any industry. Save yourself the hassle and go with another company
It went very very bad. 1. They cant give you an appointment time. They give you an 4-hour window. They call you on the same day that your appointment is, and tell you that the appointment is cancelled because the agent who answered the call yesterday is not qualified to give the schedule time. 2. It is stated on their website FREE Quotation. Wanted a $200 deposit for them to come and confirm the dimension of the doors that we want to order. 3. They tell you to take the business somewhere else, because they are Christie Overhead Door and they have plenty of business.
My garage door would not open. Called Christie Overhead door and they were at my house within the hour. It was a minor repair which they fixed promptly and price wise they were very reasonable and dependable. I would not hesitate to call Christie Overhead or recommend them to my neighbors and friends.Ann Cimm
I normally do not participate in reviews, however I hope this gets to the higher up. I’m not going to bash this company, because what works for some may not work for all. I’m sharing my experience. It all started in November of 2017, we had Christie Doors come out to repair our garage doors, after leaving, we were only able to open the garage door with the garage opener but we had to get out the car to close with a key. We called them and told them this is not how we wanted to use the door. They sent the company out again to fix it, after all said and done, not only could we not use the garage opener just to open, but we could not use them at all. They broke the key in the key hole and had to change that part. Now the door would open midway and close and again and again. They sent someone out again and we were told they had to order a part, in which we waited for 2 months just for them to tell us they no longer sell the part. They suggested we get a new part something they sell already and we agreed (which by the way cost more) but that was ok because we wanted to use the door how it should. Well that didn’t happen either because the company they use has the part on back order. This was told to us after waitng another few weeks. Here it March 1st and nothing has been done to get it fixed. I requested our refund in which they gave us back partial payment. By the way, the front desk person has poor customer service skill with all that was going on. I believe in treating people how I would like to be treated and that person definitely wasn’t deserving of anything. For the future when something is not available, please let the customer make the choice to stick it out or go somewhere else.
It is hard to find a company these days with outstanding customer service and beyond quality work! Christie Overhead Doors is not only knowleadgable in the field that they are in but they employ an outstanding office staff and outstanding workers! Their work is top notch! They care while doing the job and beyond after the job is done! If you are looking to make your life a bit easier and hire people that know what they are doing I would hire noone but Christie!
Crook. Had a yearly remote rental due and instead of calling me for the payment for the year, they invoice me a bill thru junkmail. I ask the agent why not call me to remind me and her answer was big corporations only email. This happened twice. Very rude on the phone and will talk over your questions. Garage door broke 75% of the times. poor service!
Shady, piece of S*** company. I live in an apartment in the bronx that used Christie overhead door as the installer of the garage. I pay $75 for this garage space and use a remote (provided by Christie Overhead) to open the garage gate. Heres the kicker... I am supposed to pay Christie Overhead Door a total of $38.11 annually, with a $55 reactivation fee if i forget to pay. Why the f*** are tenants paying an ANNUAL fee for a remote. What type of B.S. is this? This gate doesnt require servicing...doesnt get a new paint job...why not just request a one time payment at best? It would also be one thing if there was an option to manually open the gate without a remote but to force people via some convoluted deal with my apartment management company (Chestnut Holdings). Shady people. STAY AWAY
This company is complete crap, Im already paying for the parking space to the management and Im OK with buying a garage key but paying every year for the garage door to an outside company is redicolous and a complete scam. I was very late to my job because suddenly my key stopped working, I was locked out of my car because apparently I was late on my payment for which Ive never received a bill is that a proper way to treat a client? No chances just shut off service? Avoid this company like a plague, shittiest buisness ethics Ive seen in a long time
Excellent - the team worked professionally, exceedingly polite and helpful.As the company are members of qualms or worries in using the company as everything had to be above board and all insurances, have to be in order to become members of CHAS.Very happy with everything that was done.They were brilliant. Thank you.
He has helped me twice with my garage door. The springs broke at one time and he fixed it quickly and efficiently.The second time, the sensor lights malfunctioned.He was able to diagnose what was wrong and what happened to it in no time at all. He is an honest man and is very good in what he does. I highly recommend him to anyone looking for a job well done.
Total reviews rating 4.5
87 Reviews for Christie Overhead Door 2023:
Review №1
2022-08-05This company use to maintain our building garage door for years. One day our garage door spring got broken. We called Christie garage door for an estimate. After we called other company to make sure we have fair price. Other company came and found spring was not belongs to our garage door. So we called manufacturer located in Illinois and they ask for size of our garage door. We spoke with manufacturer technical support they told us this spring not for our garage door. According to our garage door size we need much stronger spring. We ordered new spring from the manufacturer and other company installed new spring. So we no longer doing business with Christie Garage Company because they doing scam. They install weak parts in order to replace them every year. Our building use to call Christie Garage door every year to replace door spring. 3 years ago other company installed right parts and we do not have any problem with door spring. Shame on Christie Door Company they do scam and overcharge. This is not the wright way to do the business. Worst Company ever.
Review №2
2022-06-16I Recently bought my first home and needed a new garage door, I called Christie Overhead Door and I couldn’t be happier with that decision. They were extremely helpful and professional in the entire process from estimating and ordering all the way to installation and follow up. Their technicians were thorough and knowledgeable through the entire installation. Will be recommending to everyone
Review №3
2022-08-15Just had my garage repaired by there team.They are super quick, helpful and friendly! Great and affordable.We had an emergency and called some other companies we knew but no one picked up, maybe because it was Wednesday evening. Looked on Yelp and came across them.They came right away and was able to fix our springs quickly!I trust them and will be using them going forward, wouldnt hesitate recommending them to anyone!
Review №4
2022-06-21Ive had Andrew and his crew do work for me numerous times throughout the years. Just recently there was a sensor that was bad and needed to be replaced. Once again Christie Overhead Garage Doors far exceeded my expectations. From my initial phone call, to scheduling, to work getting done on time, and follow up. I will NEVER go anywhere else and will NEVER recomend anybody else but Andrew and his crew. Everyone in the company is awesome. Great job as always.
Review №5
2022-08-13These guys are great.Came in a hurry! Was on time, polite, clean and got the job done cheaper than some of the other quotes.There service was awesome! Cant ask for more.Definitely found my new garage door repair techs.
Review №6
2022-06-14We called Christie’s to come out because we couldnt decide on what kind of new door to get. When the guy came out he took the time to explain the different styles and models with us as we had no idea there was so much to choose from!! they helped us choose the perfect door for our home. I would definitly recommend them to anyone!
Review №7
2022-08-14They are able to scheduled my appointment for the same day! Arrived on time for the appointment.Completed the job in about 30 minutes. It was was done fast and professional.I am happy with how everything went. I highly recommend them.
Review №8
2022-08-15The torsion spring is broken, They responded quickly, the estimates is competitive.They arrived promptly despite it is weekend and raining heavily. They are very professional and experienced, installed spring, adjusted the door opener, the garage door now opens smoothly.I am very happy with the service.
Review №9
2022-08-10Highly recommend!Very professional, friendly and prompt.The whole process with Q&A, quoting and the actual work took a total of about 3 hours.Received quote on Monday, the following Tuesday he installed the garage door. Very satisfied with this business.
Review №10
2022-08-14Our Garage Door spring broke and we needed it fixed right away.They came out that afternoon and replaced the spring.They gave me a few tips on maintenance as well.The door works and opens / closes smoothly. Awesome!