Chuck E. Cheese in Nanuet
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Nanuet, Rockland County, New York, US
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Site: https://locations.chuckecheese.c...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:11AM–9PM
Chuck E. Cheese in other cities:
Best bubbakoos. The food is amazing and the owner is soooo nice. He goes above and Beyond for his community. My whole office ordered for a fundraiser he was having for one of the schools. Everyone loves the food. We will. Going back. Way better then chipotle in Nanuet
Front desk reflected attitude, ordered combo #2, presented free Cotton Candy scratch off that the child had won from Chuck E Cheese’s and the front desk girl first said to collect it from the other side where they have prizes. Moments later after consulting with two other girls came back saying they don’t have cotton candy and threw out our coupon from Chuck E Cheese in the garbage pale and provided us with a new coupon to peel off.Is this how Chuck E Cheese trains their staff members?Is it too much of an ask to be nice to patrons?Poor customer service! Do not recommend it based on personal experience.
We had a wonderful time today at Chuck E Cheese- myself, my son and granddaughter. It was relatively empty and the games and rides were all working and there was a nice variety. There are hand sanitizers throughout and it seemed well run and safe. The pizza was delicious!My granddaughter loved it!! Staff was friendly too! Highly recommend
We went to celebrate my sons birthday the place was not so busy the prices are fine the only thing that did not seem to me that if you want to buy a glass of chucky cheese soda you have to pay for the normal glass and on that price add 2 more dollars you end up paying 5 dollars for a soda, I am robbed of a childs soda, the photo machines need to be more attentive, some had no paper and the others without ink
I brought my niece and nephew to chuck E Cheese in Nanuet today and we had a blast. Super friendly staff and very clean. We saw staff member constantly cleaning and wiping down the games for the kids. The food was great, kids enjoyed the pizza, fries and cheese bread. I highly recommend this location. We will be back for sure.
Just about what youd expect from a Chuck E Cheese. The food was as good as chuck e cheese gets and the prices werent bad. I especially like the minutes packages against the points packages. The minutes allow you infinite plays for a certain amount of minutes while the other allows for only a certain amount of plays in as much time as you need. The games here lacked some excitement and the tickets are hard to win, so Ive decided to give it a 4/5 instead of a 5/5. However, very clean and the employees are friendly!
Wow the manager of this place is the such a good man he went the extra step for me and gave balls to all my kids, even I did not have the best experience with one of the workers there I will still come back as long this manger is working in this place...…manger 5 stars...*****
Horrible experience.On September 23 at 7 oclock p.m. I went to visit with my children. It was raining outside and we were looking for indoor entertainment. The staff refused to allow us in, saying that theyre closing one hour earlier.the google website advised that they are closing at 9 oclock. And when I asked for at least 1 hour of play the manager refused again, stating We need another hour to clean up.So, without pre-warning on their website they closed their facility 2 hours earlier dear and we drove down for nothing.
I brought my grandkids to this place for many years. They always loved it. I hope that someday it will reopen safely and I will be able to go back with our littlest grandkids.Update: I took the kiddies and was delighted with the mask policy (all staff and virtually all guests including kids). Small crowd made distancing easy. Use of cards reduced potential for contamination although the kids miss the tokens and the ticket “chompers”.
Absolutely horrible customer service!The manager was the worst of all the other employees. I’ve never had such a terrible attitude at a kids place ever!All of the other paying customers that were around me were all talking about what an attitude problem she had and we are the ones paying so that she can have a job.Update May 2021A regional manager called me to apologize for the inconvenience, and informed me that they have retrained all employees including the manager. He asked that I give this location another opportunity and offered a nice amount of free tickets for my kids. Although the situation was very uncomfortable I do appreciate the response and accountability of the manager and will go back again in the summer to see if things have improved.
Went to chuck e cheese this past weekend. My son and nefew loved it. Didnt realize they had so many fun things for my baby who is only 12 months. The atmosphere was nice, filled with nice families. There was enough space for everyone. Just wish they wouldnt have messed up my pizza order and left my hungry family waiting! However, I will come again.
I had a birthday party last week at Chuck E Cheese and we had a good time. They prepared everything for my 7 year old daughter. It was a time she will never forget. We had to buy the birthday cake but they had some there that we choose from. They offered one pizza and we ordered one more. It great. The pizza was delicious. I really enjoyed mymyself.
This is a great place to celebrate a kids birthday party. I went over here to the party of my 2 little cousin, they have so much fun, the have a lot of arcade games, all game cost only one coin, they have game for all the age, include my age lol i just love the Mario car game, the basketball arcade and the football, they also have a fruit ninja big screen game and many moreThey have a ice cream machine, and a salad bar, i also saw they have wings. I like the pizza is very good.
Was there last night and kids had a great time, but OMG was there a rude worker behind the counter. It seemed to me like shes angry to be working there and i was so surprised that Chuck e cheese Has such a worker. She kept on yelling at everyone and was really mean to my kids when they wanted to choose Their prize. She takes all the fun and excitement out of that place. Its a real shame.
This is not for very young childern but my daughter, 2 year old, still had alot of fun. The rider are however were very short. The food and tickets are reasonably priced. The pizza was good but salty. They have packages cheaper online so download the coupon before you go.
Attended a 4 yr old bday party and it was not a smooth process at all. It was a pre-booked party but somehow happened to run out of piñatas which is included with the party... how? So instead they tossed candy and tickets into the crowd. I wasnt a fan of that. There were two parties going on so they sang happy birthday to them at the same time. Also wasnt a fan of that. It was somewhat a little chaotic and disorganized. Staff were all very young adults but were very helpful and tentative to everyone at the party. All the kids had fun so thats what really mattered.
The worst service i ever received at chucky cheese, angelica helped me an she was very rude. The employees had there hair out swinging on top of open food . She looking at me very disrespectful infront of my kids . DONT COME HERE ITS A VERY NEGATIVE ENVIRONMENT TO BRING YOUR KIDS AND FAMILY .
Great staff, fun games, but tickets are the same whether you win or lose at any given game. Apoarentky NJ is the only state where Chuck E cheese cannot let you win tickets, yet the prizes still require the same amount of redeemable tickets, so be prepared to to come exponentially more if you have your eyea on any specific prize. But the staff is literally the best. Oh, snd their POS system doesnt work with xhuck e cheese rewards
Total reviews rating 4.2
199 Reviews for Chuck E. Cheese 2023:
Review №1
2022-04-19I love THIS Chuck E cheese in particular. To me, it can be private on Fridays/Saturdays. Its not busy, not crowded. You get an unlimited card and the kids can go wild, while the adults also enjoy the games and a beer or two. Brings me back to childhood, easy going, not too much technology, not too expensive.
Review №2
2022-05-01There are new games, everything is very clean and the food is very good, only on weekends you wait a little longer but there is a lot of fun and good attention from its employees!
Review №3
2022-02-26We took a group selfie when going in to act as proof that we were together for when we left. Wasnt too crowded this past Saturday. Good place for a younger kid to enjoy themselves. Kid had lots of fun. Pretty clean.
Review №4
2022-03-26My nephew had a great time and staff was extremely welcoming. but the wait time to order was long
Review №5
2022-06-27Pizza took forever to arrive but kids were playing so it was all good. Pizza is surprisingly tasty. Its loud and overstimulating but thats to be expected.
Review №6
2021-05-16It was practically empty, which I liked. CEC has become quite expensive over the years (pre pandemic). Not a fan of the new card system. Safety precautions still in effect, glad that got rid of stamping peoples hands.
Review №7
2022-06-29Great food and very nice staff 😁😁
Review №8
2020-03-15I LOVE CHUCK E. CHEESE MORE THAN MY 3 YEAR OLD SON! LOL. We went for the 1st time a few weeks ago and I cannot wait to go back! My son and my husband spent hours playing games and I walked around with the baby, sat to have lunch and took pictures of them having the best time. This Chuck-E-Cheese in Nanuet is super clean and their salad bar is to die for (Fresh, Stocked and Great Selections)! I would absolutely go back just to have the food (might sound funny but its true). I got the appetizer platter, salad bar and pizza & fountain soda for the boys. The staff was friendly, helpful and always making sure everything was clean. I cant wait to go back and my son has been asking everyday since!
Review №9
2021-09-21It was kinda fun, pizza tasted great exactly! But I got kicked off stage though, but hey at least they have birthday party and rubble bubble!
Review №10
2019-11-19Super fun place for toddlers and young kids. Theres lots of activity variety, and the staff is very kid friendly!