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Phone: +1 631-376-1800
Site: https://locations.chuckecheese.c...
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:11AM–9PM
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Total reviews rating 4.3

199 Reviews for Chuck E. Cheese 2023:

Review №1

2022-02-28

Having a party here was great! Our server was more than helpful and super kind. The manager was also kind and very professional 👏🏾 The play area was clean and all games worked. The kids enjoyed themselves and cant wait to come back!

Review №2

2022-05-04

Brought my son here twice and we love it! Lots of different games and little rides that keep him entertained for hours. The food is good and the employees are very nice and helpful! Chuck E. Cheese comes out every hour and greets all the kids and takes pictures. We will definitely be back often 😊

Review №3

2022-02-21

Love it and my daughter is crazy about it the people at west Islip is really great with their service definitely coming back soon

Review №4

2022-05-09

Why a three star? While the service and atmosphere in this location is great, fun and the food is enjoyable, I have to say that the safety for the children that attend the location is lacking. We had a party with a good amount of parents and same amounts of kids. During the time that we were there no one was worried about having to run around the bigger kids ( 7, 8 and 9 year olds) because to our knowledge the kids are not allowed to leave without there respective adult. When we were about to leave our lives turned red for a good whole 5 min or so. We could not find one of the smaller (5 year old) kid. We started a search in the bathrooms, under the tables, where ever we thought a kid could hide. We even asked the employee that was at the entrance checking everyone in and out if he seen a kid leave alone. He said no. We continued our search, I had two of my own and had one of the birthday boys, while our host (mom of the birthday boys) was franticly searching for the boy. We noticed one of the other mom was no longer inside of the location. I decided to go outside and see if she had the other birthday boy. I was going to walk out with all three kids. No need to say that the codes would not be the same. The employee that was checking verified all four codes and let me go. This is when my heart just sunk, if he let me leave with a boy that was not mine, what could of happened to birthday boy number one??? At that moment I asked for the manager in charge. The employee that was checking just vanished and who I assumed was his supervisor toke his place. While I was explaining to the manager the situation, we found birthday boy number one. He did leave the facilities with another mom. She was outside waiting for us. This is why only 3 stars. This is a situation that must be address by Chuck E. Cheese safety management. Please have in mind that predators are just waiting for a chance like this to do their worse. Yes, I go there because it is better to be safe than sorry. To management please step up to the plate with solutions to this very serious matter.

Review №5

2019-09-04

Very nice, I put the menu on here so everyone can see whats new and whats not. I would suggest buying the bulk package of tickets or it could get very expensive.Kids have lots of fun, its indoors and Chuky the mouse seems to come out every hour doing a dance routine and throwing a handful of tickets to all the little ones on the ground. More importantly, the staff watches the door being kids are running around all over the place, so your kid doesnt run out into the street.PS at the end of the day, youll have to put your tickets into a ticket counting machine so please make sure that most of your winning tickets are not single tickets, a group of 10 or more is less of a test of your patience as opposed to 1 ticket going through the machine at a time that could take over a half hour.

Review №6

2018-08-20

Nicely renovated. Theres no climbing tube but a lot more games and much cleaner. They have a new time based payment option that gave me 1.5 hours with 3 kids for 60 bucks. Still over priced but easier to manage.

Review №7

2022-01-18

Came here with my son for a birthday party and he had a lot of fun. Pizza wasn’t bad. The staff was nice to us. We had a good time.

Review №8

2020-02-20

Looking for something to do with the kids on a rainy day!!! I got them entertained at Chuck E. Cheese for an hour. But do make sure to sign up for the coupons online they have good deal packages for two. also save those swipe cards for your next visit it sure does save you money for buying new swipe cards.

Review №9

2019-02-22

I had my nieces 2nd Birthday Party here. Space was very clean and organized. I appreciated that the games and rides for toddlers were separate from the ones for older children. Staff was accommodating and friendly!

Review №10

2020-01-20

I love it! My Kids Loved it! Best Birthday ver. So much fun and excelente service. Love the Birthday Host Riena and The Ticket Blaster. Thank you!

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