COVID-19 testing centre
Yes
CityMD Bellmore Urgent Care - Long Island in Bellmore
Categories
Location on the map
Bellmore, Nassau County, New York, US
Highlights
Accessibility
Wheelchair-accessible entrance
Yes
Amenities
Gender-neutral toilets
Yes
Toilets
Yes
Planning
Tests limited to certain patients
No
Appointment required
No
Phone: +1 516-826-2273
Site: https://www.citymd.com/urgent-ca...
Site: https://www.citymd.com/urgent-ca...
Opening hours
- Monday:8AM–12AM
- Tuesday:8AM–12AM
- Wednesday:8AM–12AM
- Thursday:8AM–12AM
- Friday:8AM–12AM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Other Urgent care center Nearby:
Comments (167)
Its amazing how all these people complain about waiting online and not getting pcr results in time lets be clear the pandemic is an evolving situation if your sick stay home get an at home test and travel.if necessary OR make an appointment with your pcp no waiting test done quickly results took a little longer than normal but again EVOLVING situation during no covid surge this place is wonderful the staff is caring the wait times are NOT long and they have been efficient in diagnosing minor issues aside from covid.... they have handled the pandemic as Best they can considering the circumstances
They get everyone in a queue before they start testing… over 100 people. I said I’ve been here since 5am *was first on line*, it’s now 9am, why cant they start testing? Manager says, well I’ve been here since 4am…??? Is she the one sick waiting outside on a cold line? HORRIBLE.
Very unprofessional facility. Receptionists look highly over worked from the front desk to others running around, as well as lobby being fully packed. Do they not understand that covid is still spreading? it is unethical to have a complete crowded lobby with others around you possibly sick. Not just a few individuals, I mean FULL PACKED lobby. Very unsanitary. The self check in machines were extremely greasy with finger prints. They had texted me to come in, aside from waiting for that text, when I came in I waited more than an hour, not even being brought back to a room yet! Whoever is managing this facility needs to be more aware of their “patients”!
Making people wait outside for over an hour in cold degrees the purpose of urgent care… I am not saying we should wait inside but how about taking our name and phone number and calling us when it’s our turn… so at least we can wait In our cars and not be in the elements. Poor management
I recently got a rapid COVID swab after having flu like symptoms for a couple of days. First of all the virtual line is amazing, quick and updates you immediately. I know how hard all the staff and everyone at city MD is tirelessly working to help provide optimal, quick and safe care for all their patients. I would like to give a shout out for the staff that was on duty this past Wednesday (12/30). From the all of the experience with the kind, informative and helpful security guard, the front desk and technician and doctor who took care of me. It was a quick, easy and as good of an experience you can get from getting swabbed. This city MD is extremely clean and they follow all the proper safety protocols. Thank you to the staff for all you do to help keep the community safe!
One of the worst experiences ever. My daughter was so upset after leaving . The staff was probably the worst I have ever experienced. The Dr herself was nasty and visably aggravated with having to deal with my daughters issue . I will be sure to inform anyone I know to not go to citymd in bellmore.
Sorry but these negative reviews are pretty funny. Weve been going here since theyve opened and they have always been nothing but professional. Is the staff over worked (DEFINITELY) as is EVERYONE in the health care industry!! What happened to them being the heroes?!Stop complaining all the time and start empathizing! If you cant be seen 30 mins before closing and its an emergency...go to the hospital...if youre unhappy about the service because they seemed so busy...why not be kind and realize theyre most likely on their 4th (12 hour day) in a row of no lunch breaks and pure madness during a PANDEMIC!!!Im sorry...but Im so over the entitlement on these reviews!! Get a grip and try some kindness and empathy for a change!
Called for a rapid Covid test, their recorded answering system states “simply walk in no appointment needed, and have a result in 15 min” so I drove almost an hour away only to be told by a 12 year olds looking receptionist that I need to be put on a list prior to being texted and that they were booked for the night. I explained how far I had traveled-and what their voice recording states when calling, and it was like talking to a wall. Blank stare , no response or care , all he said was they open at 9am. As if I had time to wait or spare I would travel back to them for an hour each way to get tested ? Smh…. Horrible service and zero empathy. Do not recommend city MD Bellmore to anyone.
My family and I live in New Hyde Park, we have never seen such an amazing urgent care. We do the drive mainly because its such a professional place, the nurses were extremely kind and the doctor was thorough! We are 20 mins away, but definitely worth the drive.
While it was a bit of a wait and they require that only the patient stays in the building, I did appreciate the fact that they were open late. This urgent care is also very medically prepared to assist as they even had an X-ray machine on premises. Once you have already visited any CityMD branch it makes the check in process faster as your information is already in the system. This helps incase you forget to bring your insurance card. Also, CityMD as a company has always stood out to me as they provide post-consultation reports so that way the patient is fully aware of their diagnosis and prescribed treatment. Finally, I have always experienced kind staff members no matter which CityMD branch I have been to.
Urgent care is completely ruined. they say they take walk in patients but it is not true. they close this place at 11pm. I arrived for a consultation and it was 9:55 pm and they did not want to take me. they do not want to attend to people and they let it go by saying a simple sorry.
I had very positive experiences with every single staff member I interacted with during my visit to this location! Everyone was very kind and pleasant, even at 11pm right before closing! I will return to this location if I need urgent care services again in the future :)
I came here for a Covid test. Although I waited for 2 hours on the line, I have to say customer service was great. The receptionist were amazing. Especially the lady working the middle check in area with brown hair. She was so sweet. I’ve worked in the medical field for so many years and I have to say it was a pleasant visit despite the wait. Great job girls! You’re appreciated!
My husband went in at 1 pm the day after Labor Day. Was told to come back in 8 hours. (are u for real) Someone would call half hour before. He said will you be open then. They said they’re open till 11. At 8:30 he called no answer. Next day called up and they told him to come right over. He was complaining about ear hurting and sore throat on one side. They took him in. DID NO VITALS. DIDNT CHECK FOR COVID EITHER. The dr said it could be an ear infection and prescribed Z pac. Are you kidding me? My youngest daughter had that, had vaccine snd it was COVID. They didn’t even ask if he was vaccinated. UNREAL AND TOTALLY UNPROFESSIONAL!!!!!
Waited on line for 5+ hours to get a rapid Covid-19 test and arrived to the site before 7am (they dont open until 8am.) They only had one doctor on staff that had to see all patients, which was a ploy to charge insurance for the visit. Once inside, I was seen pretty quickly by the nurse, but waited 45 minutes for the doctor to ask how I was. I replied fine and she told me I could go home. Ridiculously understaffed, but staff I did meet was friendly enough.
Very nice and clean office. People are nice. Turnaround for PCR test is very long. Took it on Wed and on Sunday still no results. I kept calling and calling and nobody knows where are the results or which lab was it sent to. Do not count on getting results within 2-3 days. Its not true. Go to another facility. Not recommend at all.
Recently went to City MD on Merrick Road for a Covid test. I was dreading having to wait on line. To my surprise at 1:30 in the afternoon there was only one person waiting outside! When it was my turn I gave my license to the Security Guard along with my cellphone number and answered his question as to why I was there. I was told I would get a text message telling me I had a half-hour to return for my visit. He then sent a text to my phone to be sure my info was correct. There were 79 patients ahead of me but I could text to get an update. They were open until 10:30 p.m. and I received a text at 9:30! When I left at 10:30 there were still patients signing in. Sincerest thanks to this dedicated staff for their diligent work.
My entire experience at this location was positive all around. The staff was very kind, helped me quickly and got me both checked in and checked out fast. The doctor I saw was both extremely knowledgeable and pleasant but also made me feel so comfortable. I’ve never had a covid test before and she was a true professional. It was not uncomfortable at all. She answered all of my questions and was very reassuring. I had a wonderful experience.
* 45 min wait for rapid 15 min covid test*This place does not do right by it’s patients. They were rude to my spouse last week and this week they were rude and dismissive to my concerns as I recently battled covid. They had me leaving feeling like my concerns were unacknowledged and not important. This place only cares about money. The doctors are rude,dismissive and unprofessional. Never coming back to this location.Also let’s not forget they told me I had appendicitis incorrectly two months ago
This is the worse experience!! took over 4 hours to see some one and took a PCR test Friday Dec 17th and is Wed Dec 23 and STILL Not resultsIf I had COVID I am already through it OR spread all over. VERY UNRELIABLE ...
The first place I thought to go when I was feeling ill this week was CityMD in Bellmore. This is the third time I was there and each visit was quick and thorough. Sadly, I didnt even consider my PCP. Way too busy and never has an appointment available anymore.I am overdue for my annual physical and wont even hesitate to go back to CityMD. My PCP told me its a 4 month wait!!! Im not exaggerating. Its May and her first appointment was in September.
Staff were very kind. Doctors were knowledgeable and had a good bedside manner. However, while I understand that a limited number of people are allowed inside, having sick people wait outside in the cold is not considerate. I waited for 35 minutes in the cold before I could even check in (got there at 8pm on a Friday night). Perhaps put heaters outside, chairs? Or better yet have a staff member take peoples cell number and text them when they can come in. This aspect definitely needs to be improved upon.
My Father and I received the rapid test as well as the PCR for covid 19 yesterday . The staff was so helpful when it came to checking in. We saw a doctor by the name of Kristen Kelly and she was one of the best doctors I’ve come across. Her professionalism, knowledge and calm demeanor gave us extreme comfort in a stressful time for us. She was absolutely amazing and walked us through the process as well as what to keep an eye out for. I left feeling less nervous and knowing I had a doctor that cared made for a nice experience. Highly recommend this office and this doctor. Thank you.
My doctor and nurse also the entire staff was very friendly, and patience.Office was clean. There were about ten people when I got there and I was seen less that an thirty or fourth minutes. Everyone was six feet apart.Special thank you to my doctor and nurse and also the entire team.
The most professional and well trained staff of any urgent care facilty I have ever used. An excellent experience even though the number of people waiting on line for Covid testing was incredibly long. It was definitely worth the wait to be treated by this exceptional group of personable and well trained professionals.
Fast, clean, efficient, and friendly!!The virtual line was very easy to follow and it was helpful because it allowed me to wait at home before being seen for a COVID test.When I returned, the Scribe who assisted me prior to the doctor coming in was Ryan. He was very patient and kind!! Thank you.
I called for a emergency visit, my sister needed stitches and it was 10:50 PM, they don’t close until 11:30 & they tell me they aren’t taking any patients. They are at capacity, my sister was outside waiting & I get a call from my other sister who took her to tell me it’s empty. ! Your website indicates if we make an appointment prior to closing time or arrive prior we can be seen, but if you arrive after no accommodations can be made which I understand. But my sisters were so nervous about the entire situation after I told them I was told no one was going to be seen, I told them to walk in as it was still open, but they decided to go to the ER instead of having to deal with a place who was already turning them around before even taking a look.
I have been here more time than I can count. Everytime I come the nurses, doctors and receptionist are fantastic. Everyone is always friendly, caring and respectful. Im never in the office for more than 30 minutes but I never feel rushed, my needs are always met and questions are always answered. I recently went in with what I thought was a bad head cold, but because I was running a temperature they recommended I take a covid test. The doctor (female, red head, cant remember her name) was so gentle I barely felt the swab. My covid test was negative, but I was diagnosed with bronchitis. So much for the head cold. This place is great. I wish every medical office was like this one.
I needed to get a rapid test for covid-19. The web page says no appointment necessary for testing. When you call the recording tells you no appointment is necessary just come down. Then youre made to wait on the line if there are still appointments remaining for that day and late into the evening. Or you drive there in my case 30 minutes and I told there are no appointments for the remainder of the day come back and stand online at 6 in the morning to make an appointment for tomorrow. I will however say that once you are in the facility and deal with the people they are extremely nice, helpful and cooperative
Like someone said- they say no appointment necessary but yet dont warn you online or on the phone about the process to sign up to get tested.. which was the bad part about my experience.. the fact that I had to be up and out at 630am waiting on a line that wrapped around the building ( I was number 20 or so originally when I got there, and then by the time CityMD opened at 8am, friends and family members of other people ahead of me on the line joined in late- which pushed me back another 10 or more people...) and that line was to sign up on a tablet with one of their staff members with my name and phone number so that they could call me to come back later for the COVID test... once I was called back in later on- the rest of my experience was positive as usual. At CityMD i am always treated in a kind and timely matter.. the place is always clean, and the staff is always nice. I just hope they figure out a better way to have people sign up in the morning to get tested instead of waiting on a line for two hours in the cold when they might potentially have covid 🤧🤒
My experience at City MD was wonderful & exceededmy expectations. Everyone greeted me with a smile, Dr Bushman was so friendly & knowledgeable. I would highly recommend this urgent care & will return as a patient in the future
The lady at the front desk - Iris is rude to customers , she spoke so loud about my personal info -in her mind -there was no privacy! . I rarely take the time to write reviews, because i don’t want to write a bad review and have someone loose their job. This is one of those cases where I think she should not only loose her job - but work in another profession. A profession that requires minimal interaction with humans. I suggest to only go to city MD in Bellmore if you have no other options - and that would most likely be because hours of operation. If other place are open choose them. Once you encounter the first person as your bad experience, it’s difficult for the other good people to salvage this one persons damage . I don’t think she knows she is in a service industry - I think she thinks she is doing the customers a favor.
I needed to be tested for the COVID 19 and called before going there. What I noticed during our phone call was that they were very forthcoming in answering my questions. Not all COVID testing is free everywhere you go but you will not be charged at CityMD. I had previously called GoHealth Urgent Care and they provide COVID testing but will charge up to $400 and insurance is not covering it. With GoHealth which is part of the Prohealth group they are not forthcoming on the phone and you must be very direct in your questioning to get to that fact. Otherwise, you will end up with a big bill in the mail only after the fact. But I’m glad 😀 I dealt with CityMD where they were professional and treated me with dignity. As it should be at all times with all patients. The doctor also had no problem answering a few questions during my visit.
City MD is a wonderful service To our proud community. I was warmly and swiftly received in the belmore location thats open until midnight many days of the week. I had a very unfortunate and opposite experience during my stay at NUMC in East Meadow recently. I highly recommend visiting this practice and keeping them thriving so that people are kept in good care with respect comment dignity, kindness, and professionalism. Doctor Cantor and his staff are remarkably incredible caregivers and deserve great accolades publicly.
Dr. Balfour and the MA on staff were so kind and engaging during my testing/visit. Despite the constant influx of potential COVID patients, they both were so calm and present. For someone like myself, who is a very anxious person in regards to COVID, the staff put me at ease, and Dr. Balfour even got me to laugh. I am so appreciative for the staff at this location.
I am now forced to wait for at least an extra hour for my daughters medications because this office sent it to the incorrect pharmacy. I have no car and am riding around in Ubers standing outside in the heat with a child with a double ear infection.
I wish I could give this place 0 stars. I had a very uncomfortable experience at City MD. To start, the office staff person said aloud what I was coming in for in the waiting room with other patients and office staff. I waited so long that the automatic lights turned off on me in the room 4 times. Once I finally saw the doctor, he made it clear he did not know where my vaccine was supposed to go and that he had to look it up. He used INAPPROPRIATE and unprofessional language with me about where my vaccine should/shouldn’t go. I should have left as soon as he said this to me. The vaccine I needed is intramuscular to the deltoid and he placed it in the fatty tissue of my posterior upper extremity even though I pointed exactly to the spot I had my first round of vaccine in. I am a health care professional and would never treat a patient this way. I will never return here and I would never recommend anyone else to use this City MD.
This past week we have had to use City Md in Bellmore and they were absolutely terrific-Nolong wait times,Check in was easy. Staff is very nice a along with the Dr’s bedside manner. I would definitely recommend this facility.
I was taken aback when I was prescribed 3, THREE, medications for what was suspected to be a rash/ allergic reaction from some unknown source. The doctor could not identify what I had and did not explained to me what I was being prescribed and what each was for. THREE PRESCRIPTIONS. Really?!! The dr didnt recognise what I have, but prescribed 3 things, that I found out later, would have been cheaper over the counter!!!Aside from that, the assistant and the receptionist were professional and the overall experience was OK, but not thorough enough... yet I am grateful it was available and somewhat helpful to me at the time.
This place is great. Every time I get sick they have a knowledgeable staff that gets me back on my feet.They have an x-ray machine and if you think you may have pneumonia theyll run a test for you. Ive had bronchitis a couple times and the treatments Ive received have worked well and fast.Also, they are pretty amazing at anything having to do with the lungs. I have asthma and they got me everything I need for it.Their login system is easy and convenient. The tine it takes to get an appointment is rather fast and parking is usually easy.I highly recommended this place for adults and children that need an appointment immediately.
The staff was friendly and welcoming. The doctor on staff was great! He made my daughter who is scared of shots laugh before getting the shot and explained what it was for. The visit was super quick. Great experience!
Manager decided she wanted to get all 300 people waiting in the queue before starting testing. Zero logic behind the decision and a complete waste of my time.
Since CityMD is the only place in town where you can walk in to get a Covid test same day it helps that they’re very organized and very nice. Just know that since there are so many cases right now you must go get on line before they’re open to secure a spot for a same day test. They do a virtual line so u don’t have to wait all day. You can go home and then go back when you get a text that they’re ready for you. They hit capacity before 10:00 am.
I am so grateful to these people. I dont know where to begin. Pretty fast service and take the time to explain and treat you like a human being. They found two issues, one of which I believe is the cause of some other issues Ive been having which I will discuss with my specialist. This place has the most professional and kind hearted doctors and staff. Ive been here 3 times. So far Im blown away. They take your complaint seriously and get things done. I was diagnosed yesterday with something I think any other doctor would have blown off but Dr. Canter took that extra step and actually helped me. He got the right diagnosis that fit all my symptoms. Then today their PA Penny called because they found something else incidentally which is important and can be helped. Even though they are not my regular doctor I feel like their care has been exceptional. I dont feel like a meal ticket with them I feel like a patient being heard and taken care of. Im just so grateful.
Been a patient at this location since it started, as well as my family. Tried to call to see a doctor October 20, 2020, to see if they can take me for a pinched back nerve. Young lady who answered phone stated there was a line outside to come in, and it may be a wait. I asked if that line was for covid testing she replied It doesnt matter why they are out there. Of course it matters, because if these people were there to be tested I would not come in, I have medical conditions. So I did not go. I will take my family elsewhere from now on. DOES THIS MATTER NOW.....
The lines are long but that’s expected due to the second wave of covid that is hitting our cities.My review is about my experience once you enter the doors at CITYMD. I’ve been to a few locations (Bellmore, Bay Shore, Lindenhurst and Lake Grove) an overall my experience has been great. The team greeting you at the front desk has been super helpful and courteous. If you have any questions about your visit, they are more than willing to answer you or get someone that can further assist you.The Doctors and the rest of the staff that actually see you and do the covid testing are super nice and try to make you feel calm so that you don’t panic with the test results that they are about to give you. They listen to you and explain the entire procedure very clearly.I work in the medical field and I am happy to say that CITYMD has treated me the same way that I treat my patients and my current place of employment. Keep up the good work TEAM and thank you for all you guys do!!
Had an amazing experience at CityMD in Merrick. The doctors and staff were super attentive and took all the correct blood tests I needed to help me figure out what was causing me pain. I cannot recommend this location enough!
I would highly recommend City MD staff were very caring! However I don’t like how they have you wait...I waited online for a Covid test 4 hours in the freezing cold and another 30 mins for the test. I would recommend what Pro Health does you go inside give your information and they call you when it’s your turn. At least I would have been warm sitting in my car.
Dr. Flood was very kind and patient. He answered all of my questions. The support staff is very kind and professional.
My wife had strep and my throat was bothering me so I went to the urgent care. I have been fully vaccinated for covid but since I mentioned I had a cough the dr decided that its covid. Didnt help me at all.
It’s 10:30, they close at 11, and they just denied me medical help because there at “max capacity on their list for this evening.” I’m sorry, but I didn’t realize someone health was added to a list. Disgusted to say the least.
Their front door and website and google says they close at 9pm. We just got turned away at 6pm because they don’t want to see any more patients…….drove 30 minutes to get here and was turned away 3 HOURS before closing. Don’t waste your time coming here.
Whenever my family is in need of urgent care, CityMD Bellmore is the place to go. They are courteous, caring, fast, responsive and attentive. I highly recommend their services for emergencies, bad colds, flu, bronchitis, puenomnoa, sprains, falls, x-rays, blood work, covid rapid tests, PCR tests and much more. Call them the next you need urgent care.
Awful customer service. Their providers are great and the MAs and scribes are kind. You need to clear out your PCAs and start over. So rude and condescending. Not helpful whatsoever.
Been waiting a week for test results from Covid pcr. They say 3-5 days. Went to GO HEALTH and you have results in 48 hours. Also when I called to inquire as to why there is so much conflicting info the receptionist was quite nasty. 7 days for results is literally helping to spread Covid. Do yourself a favor and go to pro/go health. Much more of a positive experience
Needed refills for asthma medicine. Much quicker than an Emergency Room as my pulmonologist was all booked for weeks and there is no other alternative for care except the ER at local hospitals. We all know that would have taken HOURS!City MD. Great professional care, to the point,no costly referrals if they can fix you up on the spot. This is the way health care should be!
BEWARE. The doctor i saw is trying to charge me a fee for my visit on top of my co-pay for nothing, because she did not help me. I am reporting this to my Ins company fraud dept.
I was sequestered with my granddaughter in small room with no ventilation for more than 30 minutesWe were awaiting results of covid test. I was positive and granddaughter was negative.Three days later she tested positive.
I have frequently visited this location and have consistently been pleased with the service I have received. However, on todays date, one of the woman at the front was nasty! I asked for clarification about my co payments. Another woman (nasty) directed the girl checking me out to print a form. Then she pointed at, it pushed it nastily towards me and turned away. Its unfortunate how one person can ruin an entire experience. I have plenty of other places to choose from. I wont be back.
CityMD in Bellmore is wonderful! The doctors are caring and have excellent bedside manner (we love Dr. Bushman). The staff are lovely! We always have a positive experience! I highly recommend!!
This place is the worst. Although Dr. Bushman and her PAs was great, the receptionist is rude. The wait was 40 minutes in the waiting room and another 45 minutes in the exam room before being seen. Granted it was 10 PM and the only City MD. open in the area and one very pregnant doctor running around. Again Dr.was great. But I think the front desk should have less people and there should be more Doctors on staff.MOSTLY IMPORTANT. My prescription was never called in to the pharmacy. 12 hours later, Im still trying to get through to the after care unit to find out when it will be called into the pharmacyIve left numerous messages and no call back yet. The pharmacy has called as well and no resolution. THATS PRETTY HORRIBLE IN MY OPINION.
Pros: caring staff, gentle staff, knowledgeable staff, and very professional staffCon: I don’t mind waiting but I would prefer if they would have just texted me when they were really ready. Don’t have me come in to just wait again.Other than that I have no complaints.
Great urgent care center ! Security and front desk were friendly and helpful. Francis and Dr Cary were knowledgeable ,efficient , and friendly as well. Highly recommended.
Convenient, yes. Good, no. In the past two weeks my family has been 3 times. In and out in less than 25 minutes every time. However, both my son and daughter were misdiagnosed (both were diagnosed with acute coughs when in fact one had bronchitis and the other had pneumonia).The doctor that I had saw spent less than 3 minutes with me including about 2 seconds looking at my throat even though I told him that Id had a sore throat for 2 months its not red, it should be fine.
Came in at 10 pm at night. Caught a upper respiratory infection, and I knew it couldnt wait until the morning to see my primary dtr. Went in at 10 pm, and was out before 10:30 pm. Prescription of antibiotics was transmitted to my 24 hour pharmacy.CityMD has made it so easy to walk right in! They are very clean, the staff is always nice. Doctors get right down to it.Highly recommended for those emergenciesCOPD EXACERBATION
Worst medical care. PA scratched the ear of my son and prescribed him twice the amount of antibiotic needed for his weight.
After visiting here on Sunday, and only being given a steroid, I ended up at my regular doctor days later because I did not get any better. My doctor then prescribed me an antibiotic which she said should have been done in the first place. Over $50 in copays ,and days of work missed, which could have been avoided if the doctor would have given me antibiotics along with the steroid in the first place.
Couldn’t recommend City MD of Bellmore enough! Went in for a rapid Covid test. Sign in was extremely easy and I couldn’t have waited more than 5-10 minutes to be seen. Test was painless and I received the results via email within 15 minutes. Great place to get tested for Covid!
My husband was having difficulty breathing and had a lot of chest congestion. When we got there the wait time was maybe 5 minutes. We then saw the Dr. who did a relatively quick assessment and determined that he had bronchitis. Prescribed him medicine and we were done. They even called it over to the pharmacy we use and by the time we got there it was ready. I really cant say enough about this place. It was very clean and the staff from the front reception area to the Dr. were very nice and professional. Will definitely go back there for any ailments we have!
Ive been there twice and its has everything you would want. Friendly people at the desk, short waits to see a doctor, a clean and modern look to the interior, and doctors that seem more than fine. Went there for the flu this past winter and they gave me the test and informed me when I can return to work. Also went there after I sprained my foot and they gave me a good idea of what it was and they set me up with an appointment with a foot specialist for an hour later.
In Ecuador, a 3rd world country, my PCR took 1 day. Took it on Friday, rec I es Saturday in time for flight. Here it took 5 days! I missed my 72 hour window mandated by all airlines. Unacceptable!!
This office is negative rating horrible horrible customer service. I took a covid 19 test on september 11 and still haven’t recieved my results. i called several times and no one can give me an answer and keep blaming the lab. I have asked them to call the lab but they too lazy and incompetent to do this for me. Basically i would have died had wake and buried and still no results. A bunch of morons. Stay away from this place.
The first time I attended a no fault visit and the medical care, service and follow up on my problem were more than excellent.They take care of my children too.At other times, when I was sick, I really surprised by its efficiency, to my opinion is somewhat expensive, but very good service and quality
I went in with a horrible cough and wheezing.I couldnt get an appointment with my primary right away so I decided I could not longer deal with my cough and wheezing so I came here.The doctor examined me for less than a minute and said I had bronchitis and gave me a weeks worth of antibiotics.Low and behold a week later I am still sick with the same cough and wheezing.I looked online and all articles state that antibiotics alone will not treat bronchitis.Moral of the story I should of waited for my initial appointment with my primary doctor.
I would never ever go back. the pregnant Doctor and her assistant were doing nothing but making eye contact throw out my visit and assumed I was on drug!! She used the terms using and Meds I had a SINUS INFECTION! pretty bad too! I dont think anyone should assume or judge a book by its cover! Im a plumber and work hard with very little free time to get to the doctors! shame on you all!
Went there twice in 4 days.First I was misdiagnosed was told first time it doesn’t need any antibiotics prescribed steroids.The doctor said it will be gone in couple of days just take these medications.Instead of getting better my sore throat and coughing got worst. I went back there again this time doctor diagnosed I have laringytus so he prescribed Z pack.When I came to check out I told the receptionist that my insurance company says if u visit ur doctor twice in less than a week you don’t have to pay co pay.The manager who was very rude and did say yes But in a very disrespectful way,which I didn’t like and paid my copay.Very disrespectful and rude.
Both my boyfriend and I had an amazing experience while visiting this location today from front desk to assistant to Dr. Detrolio. I highly recommend this location for any emergency needs.
If I could give this location 0 stars I would. The staff truly does not care about the patients. Not a single person even smiled during my whole visit. I have been misdiagnosed twice, one of which caused the condition to worsen and require further medical intervention. After my exprience today I will never be going back to this location and I urge others to do the same.
Here on a Saturday morning with my daughter who has never visited before. From the moment we walked in until she was seen took maybe ten minutes. My experiences here have always been fantastic. Staff and professionals always kind and caring. Highly recommend.
Have been there a few times and each time the wait was very VERY short and I was diagnosed and treated very fast. To the people complaining about a bill or charge, this IS a business as are all medical facilities. Its not unicef. Nothing is free. Try going to the ER youll be lucky to get a bill under 200 bucks. If you need a primary care dr. Go elsewhere. If you have a quick issue and want to avoid the ER or Long wait for an appointment at a DR. I HIGHLY recommend this place! They even call you the next day to see how youre feeling. See if any other place will do that!
Always greeted immediately and everyone is courteous and helpful. I’m so glad CityMD was created. It makes a quick and easy way to get medical attention without going to a hospital. I highly recommend their service.
Do you want your medical information to be insecure?Do you want to wait on hold for an extended period of time?Do you want to not see a doctor?If so, this is the place for you.
I have been two CityMD on two occasions on an emergency basis. Both times the care was excellent. I am impressed with their physicians and staff. They couldnt be more thorough and helpful!
I went there for a Covid test I had to wait however the people were very courteous professional and extremely nice phenomenal experience I felt very safe as well waiting to be tested
Making possible Covid patients in a line out in the cold for over two hours is inhumane.What is worse is that they do not seem to care.
The provider didn’t know how to take care of a patient with copd emphysema.unreal she didn’t even do a chest X-ray not it ends up I have pneumonia.wow how does someone like that work there not happy at all
The worst place ever! If I could give it 0 stars I would. I went in for a simple xray. Before my xray, the medical assistant took my vital signs and temperature. When I was leaving, I had to pay a $40 fee, $20 for the xray and $20 for them taking my vital signs meanwhile I didnt even ask for that. If you want an xray go somewhere else.
Everyone was very professional and lovely from Shannon at the front desk to Francis the scribe to Dr.Titterson.
Every time Ive gone there or taken my 6 year old we have been seen by a doctor within 10 min of entry. Everyone was courteous and attentive to us.
Very good my son had a lung infection they were very thorough and quick the staff is very caring my 3 year old was very nervous they made him Turkey balloons which calmed him down great staff
Great facility! Everyone was courteous and professional. It’s very clean inside and seating is spaced out. I’d definitely go back!
Everyone is so nice there and if it wasnt for them saving my life by telling me that I have diabetes i would have never known so thankyou city MD for always taking care of me
As a new patient I was expecting a long wait but they got me into a room very quickly and the staff and doctors were very friendly, knowledgeable and helpful.
This office is fantastic, very clean and very professional people, the doctors are always great and listen. Would highly recommend this place.
Ellen Sierra is great! My daughter saw her yesterday. I have had mixed experiences here (really depends on who you see) but Ellen was 10/10!
Doc was very attentive to my daughter staffs and front desk very friendly
Came for my COVID test! Everyone was nice and helpful! Stuff and doctors are professional and very very nice!
I am thankful for an Urgent cafe in the area who can see us when needed and does not give us antibiotics and send us on our way - they really push for if it’s not bacterial and it is viral you need to rest - that’s care that has been lost. Thank you 😊
Always a pleasurable experience at CityMD in BellmoreVery friendly staff and knowledgeable Doctors. Would highly recommend
Horrible - The lady at the front desk spoke so loud about my personal info - aggressive, rude, unprofessional and only go here if you have no other options (Like if its late and all the other ones are closed) The PA was nice but by the time i got to her i just wanted to get out of there.
Personnel was very polite and helpful. Was seen quickly. Dr was very good and pleasant. Would definitely recommend this City MD
The Black Doctor Always Has An Attitude Always Giving Sarcastic Remarks And Its Very Annoying , Shes Not Helpful At all
Quick and helpful. Donna the PA was very kind and knowledgeable, she was very thorough and made the appointment smooth.
If you actually “urgently” require care, I’d recommend going anywhere else than coming here and waiting in line for 3 hours.
After texting me to return for my appointment I waited an hour plus… what is even the point!!??
Facility is very clean. staff was awesome. I would recommend this place to anyone
CityMD is clean, friendly and nice!! The time that we went, we did not have to wait long at all!!
Always treated with the utmost respect and concern.
12 days for PCR results is useless.
You will not get a better experience anywhere else! Sharon Zell, Shannon and Dr. Balfour especially are absolutely amazing!
If i could make this place my primary care facility i would! so far every visit they have gone above and beyond!
Awful service...expensive and not professionals
Was treated with respect and the medical team was uber professional, kind, knowledgeable, and helpful!
Very friendly, clean and fast. My go to when I am not feeling well.
This beyond my best experience I will never ever go to another CityMD again. An absolute fabulous team!
They saw my daughter within a half hour of our arrival. I was happy with the care she received.
I needed a covid test for a surgery and citymd was very fast, convenient and professional.
Good luck getting test results. New system with summit health is atrocious.
Very helpful and Professional especially during these rough pandemic times 😷. Also when I went there was very short wait times.
Misdiagnose & dont send right meds. Or sends it to wrong places. Reported them after they slammed phone to hang up on me when i confronted them. Scam artists
Just got denied service at 6pm, which is 3 hours before they close.
This facility was clean and the staff was friendly. I was seen rather quickly. The PA I saw was knowledgeable and efficient.
Always a good experience in City MD. They always take their time and treat you well.
Great service, great staff and the Dr was amazing with my 5 year old.
Very long wait, but was not crowded. Doctors are not friendly. Would not recommend going here.
From the security guard to the receptionist and everyone in between my experience was the absolute best....
Great Place to come too. Everyone was very helpful. Love it.
Very friendly staff. Very short wait time. Both Dr Bushman and the PA responded to my concerns.
It was quick kind and not rushed.they answer my questions and helped me feel better
Great place. Always a short wait. Doctors and PAs and staff are always helpful.
I find the medical staff here very friendly and knowledgeable. Good service!
Great staff, even working after closing hours when you are already waiting. Thank you to all working
The facility was clean and the staff were courteous and professional.
I found the staff to be very friendly and professional. I would definitely recommend the place!
In and out in 20 minutes, can’t beat the speed and quality of care. Would be waiting hours anywhere else. Thanks for the help!
Highly recommend, very kind staff and the wait wasnt long
I wish I could give this place a 0 star because what kind of urgent care place dont not take all insurance
3 times been there with my daughter 3 times misdiagnosed!! Seriously !!
BETTER THAN GOING TO THE ER!!!!!!
Worst experience ever waiting in line for a Covid test
I went to this office they help me I give them a 5 stars thank you for helping me happy new year
Professional and courteous. Great experience.
Fast and efficient. Staff was professional.
Great service and professional team!
Very friendly staff . And less waiting
Such friendly service. Thanks!
Im really thankfull to the Doctors
Fast and efficient service.
Nice and friendly staff.
They were wonderful!
Helpful and kind staff
Everything was great.
Soooooo professional!!!
Fast and helpful
Fast and professional.
Fast service
Excellent service, very professionalThey used all the necessary precautionsVery pleased with such wonderful service.I definitely recommend them, they are a very well organized team.
Total reviews rating 4.1
167 Reviews for CityMD Bellmore Urgent Care - Long Island 2023:
Review №1
2022-01-07The nurse was very nice and personable and the sign up process to get in the queue in the morning was efficient and well handled. But besides that, there were a lot of quality and safety issues. First up, the sign-in process to give my information seemed very over the top just to get a COVID test. In the past, Id given my license and insurance card and that was it. With this, I had to fill out page after page of information. Then, I had to wait for awhile in the waiting room watching the front desk people being generally unpleasant toward anyone they spoke with. It felt unsafe because of how high COVID rates are and the majority who were there likely had COVID symptoms. The thing that really bothered me though was that many on staff were wearing their masks intermittently or it was not covering their nose and mouth, which I felt like was very unprofessional generally but especially given we are in the middle of a Omicron surge that is infecting lots of people regardless of vaccination status. Also, when the doctor did my PCR test, he stuck the swab up my nose and didnt swirl it around or anything and it left me wondering whether the sample was valid or not. In past COVID testing situations, the process took anywhere from 2-15 minutes. I was at CityMD for about an hour, much of it sitting in a waiting room where many people likely had COVID and staff who were not consistently wearing masks. I appreciated the convenience of being able to make an appointment same day as they are very hard to find right now, but I would not return.
Review №2
2022-03-16Ridiculous incompetence. I’ve been sent to multiple “specialists on the payroll” as Dr. Saddique put it. None of them have found any answers and I’m still here in pain. This guy said I had hernia when I have an infection in my intestines (supposedly). Feels like I’m being passed around so you can bill my top notch insurance as much as I can. Never again with this place.
Review №3
2022-07-06Inaccurate info entered,took 3 days to get a test that only takes 1 to 2 dsys at most and was told my daughter didnt need meds and could not send results to her primary. Primary SD she did need meds. Never again!
Review №4
2022-04-22This Urgent Care is definitely one of the better ones. I have not experienced a long wait. The staff is always courteous and professional. I recommend this City MD for all ages. Besides, their hours are more accommodating than any other Urgent Care. 👍🏻👍🏻
Review №5
2022-01-02If I was able to give a lower rating than 1 star for this place I would.. I have never been more disgusted with a health care facility in my life.. My husband and I walk up to the front desk and let them know that we were there because he had broken his wrist and to my absolute shock the woman asks, with an attitude mind you, is it even that bad?... Is it even that bad? It was clear that they were not concerned in the slightest.. So we showed her his wrist and with an eye roll she points us in the direction of a kiosk to register. It was blatant that we would not be getting proper care so we walked out. They are obviously not concerned with anything other than covid patients so if you have any other issues DO NOT GO HERE! It is to be expected, during this pandemic, to either have to wait a while or to deal with staff shortages but that should absolutely not effect who gets cared for. I will never return to this facility and I truly hope that others follow suit. Absolutely dispicable.
Review №6
2021-12-17Ive always had a fear of going anywhere other than Walgreens or CVS for a COVID test due to the idea of someone else administering the test, but due to needing an appointment ASAP, I came here.The nurse who performed my rapid test was amazing and very considerate of my deviated septum. (I’d give you 5 stars if I could!!)She did the test very slowly, told me if I was in any pain to let her know. She even put a note within my profile of which side my deviated septum is on and noted to go slow and gentle due to me having had multiple surgeries related to my nose for any future administers.Then this is where I’ve had one of my worst medical experiences.The doctor comes in and reads off my rapid result and suggests that I also get a lab test due to being exposed to someone with Covid. She also looked at my profile during this.I of course agreed and the doctor, I believe her name was Pamela, quickly set up the test.She immediately goes for my nostril that has the deviated septum and due to physically not being able to get the swab in, she switches to the other side very forcefully instead of stopping to ask about my obvious deviated septum.She pushed the swab in very hard that I unintentionally yelled in pain while I attempted to move her hand away from my nose, yet she still continued to hold her hand with the swab against my grip.I was in excruciating pain for the first hour and had to take pain medication and still felt it the next day.The only reaction from the doctor was a very insincere“sorry.”This was the worst covid test I’ve ever experienced and is the epitome of what I’ve always tried to avoid being a person with a deviated septum. Hope no one else has to experience this. Horrible doctor
Review №7
2021-12-23Unfortunately the demand for Covid testing is extremely high right now and with many locations temporarily closed the Bellmore location is even more crowded. My experience with the staff and check-in process was all fine. The facility is very clean and the nurse and doctor I met with were both very professional and nice.**I took a Rapid Covid test and 5 hours later I still have not received my results!!**I waited an hour and a half on line in the cold before putting my name and number on a list and was sent a text message 2-1/2 hours later to return for my test. Once inside, it was about 20 minutes until I was called into the exam room. I simply cannot spend another day re-taking the test again and am outraged that my results have not been sent to me yet or uploaded onto the app. I called and spoke with a nice person, Anne, who explained that the computer systems are currently not working properly and to call back in 30 minutes.**Update: called again and finally got the negative result I was hoping for!! Only took 5-1/2 hours and two phone calls.**
Review №8
2022-02-20Always treated with respect and Drs have listened to my symptoms and concerns, answered questions to my satisfaction and easier than getting an appointment with my GP or going to the ER very happy with the experience
Review №9
2022-05-25I liked the fact that it is opened late. The Covid test was not an unpleasant experience. The staff is pleasant and efficient. I was isolated until my rapid results test came back and it was delivered to me by a doctor. I recommended this facility to friends and they liked it because they had a pleasant experience as well
Review №10
2022-04-29Dr Joseph Weber Lobez was caring and easied my mind when I was nervous. Dr Joseph Weber Lobez answered all my questions and explained them to me.