Classic Automotive Crafts in South Ozone Park
Categories
Location on the map
South Ozone Park, Queens County, New York, US
Health and safety
Accessibility
Amenities
Site: http://www.classicautomotivecraf...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–7PM
- Saturday:9AM–1PM
- Sunday:Closed
This shop is the best! I have worked in the automotive industry for 8 years now, so to say I’m super skeptical is an understatement. Pito personally explained to me all the work he was going to do, what my insurance would pay for, and what it would cost me out of pocket. He and his staff did an amazing job on my vehicle, and were respectful and helpful. I’ve recommended them over and over again. Professionalism at its finest.
Best auto body shop in queens. Their work is exceptional. They work with all insurance companies, and they get the work done fast. I have been going here for 10 years. No nonsense shop. They work with you and do it right the first time. Anthony or Pito will take care of everything
Had my 2021 RAV4 repaired here the quality of the job is amazing, everything looks brand new! Only complaint that I have is the amount of time it took for them to finish the job. I was initially promised 2 weeks, but it turned into 4 weeks. However, it was definitely worth the wait.Will update my review in a few months to make sure this is a solid 5* job
Great place, came here to get my car fixed through my insurance. The manager was very professional and handled all the communications efficiently. The whole front of my car needed to be replaced, and they fixed it with a quick turnaround time. And they even threw in some free gifts!Later on, it turned out my condenser was leaking due to a faulty part from the repair. These guys quickly ordered me another and replaced for free, and very quickly.Id highly recommend this auto shop, they do an excellent job.
Great experience with them, first everyone super helpful. Especially the gentleman in the front, Turned a terrible day into a good one, my Toyota Corolla was hit, they helped me through the process, made sure I was taken care, they didn’t just let me figure out everything on my own, I would’ve been lost, help me getting my rental, car was on time. I walked away really happy, I would recommend them to anyone.
Classic did a great job on my car, I highly recommend them anyone who needs their car repaired. Pito and Anthony kept me updated on everything that was going on with the car, they were also very patient in dealing with the insurance company. Honestly my car couldnt have looked any better these guys do good work.
This is my first ever experience at an auto body shop, called previous ones around the area and the prices and pick up time was ridiculous. Then I found Classic Autos Right from the get go I was put on the phone to a man named Pito, he asked for pics of the damage and asked me to bring the car right away and even gave me an estimated price of how much I was gonna pay. Not only was he patient with calling in the insurance company to file a claim, he went out of his way and even did it over the computer while we wait for an answer on the phone. Now to the price aspect! For the car I damaged I expected a pretty penny to be the outcome. But pito made sure to look for the best deals and parts to have my car looking smooth and rolling back on the road the way it use too in the time frame of a week! I HIGHLY RECOMMEND THIS AUTO BODY SHOP TO ANYBODY IN SEARCH FOR ONE. definitely the best in the south queens area, prices are unbeatable! Big thanks to the boys at Classic Autos can’t wait to see what the car’s gonna look like when I pick it up!
Dont bring your car to this shop. The worker behind the desk talks a good one hes going to tell you all of these things hes going todo for your car and do the complete opposite so he can make money through your insurance. They dont use new parts everything after market and repairs but going to tell your insurance company otherwise. Pito is a no go so when you hear his name go the other way. BAD FOR BUSINESS
Thank You for an amazing service. Even tho me being in different state and car getting repaired at your facility in NY Pito kept me in loop and gave such a good response to all of my calls. At first I was being confused since me being from different state and not knowing about Classic automotive and where I should get my car repair but when I spoke to Pito for the First time he said Trust me I will get your car brand new and Ill provide you with best service. He delivered on that.Highly recommend
You can believe these 5-star ratings below; Im glad I did. It was my first accident and not knowing much about cars, I was very frustrated; esp because I was bombarded with ppl saying,oh, you being a girl in bodyshop, those ppl will rip you off like crazy and was told to bring a man with me lol. But, I decided to give it a try and went in alone to talk with the owner, Peter, and I had a feeling I could trust him. He and the staffs spent ample time with me to walk through the process and assured that my car would be fixed in time. Despite this time of covid, I was able to pick up my car not too late and it was fixed flawlessly. They were transparent, attentive, caring and most importantly did a great job on fixing the car. Now I can sleep knowing where i can trust with my car.
This is a great body shop. Had my car fixed here a week ago and they did an amazing job. My car hasnt looked this good since I drove it out of the showroom. The owners Shanna and Anthony are super professional and so accommodating. They made sure all my questions were answered and went out of there way to make sure I had my car back within 2 days because they knew I needed it asap to get back and forth to work. Highly recommended.
I recommend this body shop to all! New York is the worst place to have a car. You can’t keep your car anywhere without a-holes messing it up. I got into a bad car accident a few weeks ago where both the front and back of my car was messed up. I picked it up and it was looking better than it did straight off the lot at the dealership. I took my friend there as well to get her car fixed and she couldn’t believe her eyes. The customer service is great. Speak to Anthony or Pito. They get straight to the point and know exactly what they are doing. I said it before and I’ll say it again, “No other body shop will touch hands on my car except for Classic Auto!”
Met all my expectations and more. They were really helpful in explaining the process to me and every time I called I got a straight answer. I am a very detailed person and they kept me update from beginning to end. Nice clean professional shop. Wouldnt use anyone else. My car a 2014 Acura looked amazing when it was done.
I was referred to Classic Automotive Crafts by a good friend, telling me they do great work and are extremely friendly to work with. As soon as I got there, I was told that they would be able to help me right away and repair my car. Everyone in the shop was so friendly. If you ever need a reliable honest shop go to, Classic. You will not be disappointed.
I brought my 2009 infinity truck, which someone hit me from behind while i was at a red light, to classic automotive. I got my car back within a week and everything was fixed like new, they were reasonably priced and they also detailed the inside of my car. All in all i had a smooth and pleasant transaction with them and would tell anyone who was looking for high quality work to stop by classic... -
My dad told me in the 80s only trust classic with a car you love! And he was right! They give you personalized, professional attention and treat you and your car with respect!!! The owner, Anthony, takes a personal interest in each and every car, and deals with the insurance agencies promptly and expertly. Do not go anywhere else!!
SCAM, SHADY BUSINESS. HIGHLY RECOMMEND To Avoid this SHOP.They scammed their way to hold my vehicle for three days and provided New reasons everyday to house my car and bill my insurance when I refused to take their Service. They work hand-in-hand with other Tow companies to force in to a situation to take their service without a choice.NYC should establish an investigation to monitor their operation.The replies is responding that I am Lying. The course of operation of Delaying the and housing vehicle for extra days has been observed by Insurance company as well. Primary goal of this owner was to house the vehicle as much for payment. There are more to the story as Storing the vehicle at a unsafe location and others...
Repeat customer, Ive referred everyone I know. whats great is that the owners take care of you and you are not a number in this place, your a customerfriend. They treat you like family and the body work is excellent. quality materials and they have everything state of the are in house to take care of your needs.
The repairs happened but they messed up the computer and gave me driving problems and had to go the dealership to pay for it to be fix and lost my wheel lock and didnt give me the money to buy a new wheel lock or buy it for me. So overall experience was poor cause it still had headaches
Worst body shop in the world, went there requesting a estimate for repairs. Front desk guy said wait in my car, waited there for 45 mins no one comes out. Went back into the shop, the front desk guy sits there and doesn’t even acknowledges me I stood there for another 15 mins and then just left. Worst customer service.
Total reviews rating 4.1
66 Reviews for Classic Automotive Crafts 2023:
Review №1
2022-01-11Pito did an amazing job on my car, just look at my before and after pictures attached. He helped me throughout the whole process; with communicating with my insurance to getting me a car rental and constantly updating me every step of the way. Even though my repairs were done a little over 6 months ago, everything still runs like new. Based on his experience and professionalism, I highly recommend bringing your vehicle to be serviced by Pito and his crew.
Review №2
2022-02-25Very professional mechanics. Ask for Pito! He was very informative and kept me posted with everything about my car. Pito and his crew are wonderful. I DEFINITELY recommend.
Review №3
2022-02-16Came here after my first accident as a driver and Pito was incredibly helpful and accommodating to fixing my car up super well and in a timely manner. Super great people work here and I will be going here for any repairs needed going forward!
Review №4
2022-03-01I am 73, have three cars and wont take any of them, including my beast Rubicon any where else.The manager Pito continually gives more than he has to to satisfy your needs.Fought for my rights more than once with the insurance company.
Review №5
2021-04-16I just love Classic Auto they repaired my BMW & everything they said that they would do they did. Pito & his family are wonderful & hard workers who go the extra mile to satisfy their customers.
Review №6
2021-12-08Got my car done at Classic back in October. The whole process was professional, and fast( which I loved) A load of stress was lifted the minute I dropped off my car. Pito and all the crew took good care of my car, and I got it back looking brand new and at a timely manner. I definitely will bring my car (or the next car) back to them for any body work needs. 🙂
Review №7
2021-12-10First and for most i would like to thank the atuomotive craft team for the wonderful they gave me while dealing with my car issue. The level of professionalism and quality was off the charts. I cant say enough great things about Pito. He was with me at every step of the way and whenever i needed an answer about my car situation, he always answer the call. My experiences with the shop was amazing. My car was left feeling new and clean!! Thank You guys
Review №8
2021-09-24I got rear-ended and Pito and his team made my 2008 car look brand new. I am so pleased with the results. All done for a reasonable price. Thank you for your professionalism and attention to detail.
Review №9
2021-08-25My 2014 Lexus GS350 F-Sport came out excellent with good detail. The paint job is on the 💰 and the hospitality is on point. I would recommend this shop to my peoples. Pito and the Classic family Thank you again. Ed
Review №10
2021-03-19Let me tell you! The absolute best body shop in queens by far. Pito and the staff were extremely professional and thorough throughout the entire process. My car was vandalized recently and they took care of everything for me. With everything going on these days they had me at ease and truly made the process stress free. They set me up with a rental company, guided me through my insurance claim and even had my truck spotless by the time I picked it up. I’m not one to leave reviews but these guys truly outdid themselves. My truck is now better then before. Thanks again guys !!!