Classy Chassy Carwash in Cortland
Site: http://www.classychassycarwash.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–6PM
Classy Chassy Carwash in other cities:
Shout out to Chris and his team! Incredible service and this place has all the perks! FREE VACUUMS AND FREE AIR! Never disappoints. Today I’m particular I had a problem with the personal bash wash, Chris was eager to help and for the inconvenience let me take my car for a trip through the tunnel with the highest grade wash! My go to place. Sometimes I’ll go out of my way to come here instead of other car washes. 5 stars is an understatement!
This is the only car wash my husband and I use. I’m pretty sure my husband has a man-crush on the owner/manager (?) 🤷🏼♀️ Can’t blame him! We love them. I promised I’d get on and give a review - and happy to do it! It’s a great group! Oh, and my suv is squeaky clean too!!
Both my boyfriend and myself have monthly memberships here. I enjoy coming here to get my car washed. I often feel dumb that after a year of coming here I still cant manage to get my car on the track and remember to put my car in N. However, everyone there is great. At the heat of COIVD prior to shutting down the owner came up to my car and said he was thankful for my business. We kept our accounts open despite not being able to go because we wanted to continue to show our support during hard times. There were a few times the machine wasnt working and a worker would come out and have me pull in through the drive thru and apologized. Overall great business and wonderful customer service.
The classes chassis crew is way about par. Manager Chris was so helpful when my card wouldnt work and ended up giving me a free wash because the card reader wouldn’t work. The cleaning job of there machines is also top notch. Definitely recommend checking them out for your car wash needs.
Not sure how this place has so many 5 star reviews. Spent $12 on the middle grade laser wash that didnt even rinse light dirt off the side of the vehicle. Put my vehicle into reverse and backed into a self service bay which then I soon found out after paying another $5 that the only things working from the soap selection was high pressure soap and rinse. Degreasers/presoak were not operational. No wonder all the self service bays were empty 🙃 Normally dont write negative reviews but after spending $17 on a car wash that I could have gotten better results with a garden hose. I feel its necessary. Wont be returning and can drive a little further to the next car wash.Only positive is. No lines. And free vacuums. I guess no wait, quick service. Is bad service. Lesson learned
Absolutely love the Classy Chassy! Other car washes leave my car still dirty and often times scratched! The staff is very kind and professional and they do a great job! The prices are reasonable and they take great care of all our local law enforcement officers, often with a great discount. 😁
I came to get my car washed today & it was a Free one cuz of my sticker...I told the young man who waited on me that I was having THE worst day and I was so happy they did these Free washes!!! Well, Chris the Manager was SOOO nice and said he hoped my day got better and then gave me a Free bottle of water!!! Chris made my Day!!! He was so Polite & Professional I left feeling Great!!! Thank You Chris😊 Oh...my Car Looks Awesome too!!!
Chris, the manager, suggested I try the new wash while I was waiting in line. He was very personable, offered water, and went over all of the options should I want to do a package deal in the future. Did a great job on my car - no worries about scratching. I will definitely use the eco-wash again. Very friendly staff.
Great place to get a car wash. Always very welcoming and they offer everyone in the car a free bottle of water, as well as suckers for the kids. They also provide free vacuuming which is amazing. We met the manager today, and he was giving away free car washes for the 4th of July for veterans. He offered us a free car wash in honor of my step-dad who is a veteran even though he wasn’t with us. Absolutely great customer service! Happy to be “Classy Chassy” customers.
The staff at Classy Chassy are all so helpful and friendly. The washes are a great value and always leave my car spotless. I got a new car and lost my scan bar and they easily looked up my account, replaced my scan bar and were super helpful. As if that werent enough, they are always running promotions. Hands down the best car wash in the area.
Chris is thee best! He filled tires for a worried woman who was having trouble understanding how. Saw me waiting and offered to fill mine as well. True excellent customer service! Always a great experience by everyone. But Manager Chris is exceptional. Thanks for being the reason people believe in the goodness of others.
I was going to use the touch less Bubble wash and it was not working .The Manger Chris told me to go through the drive through one for free . He was Awesome , When I was done I was vacuuming and he Happened to notice I had road tar all down the side of my door . He told me to go through the car wash again and let the guys know what was on my door . As I was vacuuming he went inside brought out cleaner and started getting it off my car ! He also made sure the guys seen where it was and he Cleaned it again ! Love the Customer Service here every time I come here . But I had to write about this today ! I’d give 5+ stars for this awesome team of People at this car wash ! Always super friendly ! Washes cars Great .
Very clean and professional car wash! All the staff is willing to take their time to make our vehicles look amazing and keep them looking like new. The owner is extremely friendly, pays attention to detail and even on his days off frequently has stopped in to keep everything running smooth and quick! Great price for an excellent service.
I came into the wash last Friday on my lunch break and ended up speaking with the Manager Chris who came up to me and introduced himself. The operation is very clean, the staff was friendly. They were doing a great job prepping vehicles getting the initial sand off from the early start of winter. My new truck came out of the wash looking like the day I picked it up 3 weeks ago. I will definitely be coming back in a regular basis. I wish they had a location in Hamilton.
Chris and Brittney are awesome!!! I spilled soda on the outside of my car and the inside. Chris not only took the time to make sure the soda was off the outside, but also offered me a towel to clean the inside. Ive always had excellent customer service every time Ive been here and would 100% reccomend going here if you need to have your car washed or take advantage of their free vacuums.
Just had a great experience here.... my first time here. I pulled up a few minutes after closing and the sign was already blocking the super fancy conveyor belt car wash. No biggie, I figured that I would just use the touchless car wash and call it good. But a guy came running out and said that we could go through, even though they were closed. Not only that, but the car wash was free! He introduced himself as Chris, the manager. He gave our whole carload water bottles and candy! I explained to him that I would be coming back in a few minutes with my boyfriends truck... and get this, he waited for me to come back and let me bring my boyfriends truck through FOR FREE as well! I will definitely be back, and will tell my friends and family as well. These days good customer service is hard to come by.... but this was better than good customer service. This was true kindness. I think Chris will do well with this business. Good luck!
This was my second time going to this car wash and I would definitely make many more trips to this car wash. Chris the manager seen there was a problem with the hands-free carwash. Without hesitation he gave me my money back and sent me through the hands-on car wash. He apologized for the inconvenience but the hospitality was amazing and my car came out sparkling clean. I was told before if it wasn’t clean enough I can go a second round to make sure it was clean enough for my liking. But, so never had too. So, I’m giving this place 5 stars!
Today was my first time using this car wash. I normally go to squeaky clean on 281, but their credit card machine hasnt worked in weeks. I must say that I was thoroughly impressed with the facilities, the employees, and the wash. Will definitely continue to come here for my washes going forward.
YOU NEED TO GET YOUR CAR WASHED HERE. Conveniently located, updated facility & friendly staff. I love that they scrubbed my car down before going through the auto wash, it was fast and came out looking great. Will definitely be returning especially with the winter months upon us!
My husband and I went to the car wash yesterday. Paid for the $14 wash. It announced for us to come into the wash bay. We pulled in and put it in park. We were maybe in there for 2 mins. Ran through the soap setting next thing we know the sign says to pull forward. Our car was covered in soap and that was the end of the car wash. No where near $14 worth of a car wash that’s for sure. Then we figured we’d vacuum our car out....can’t do that cause there’s no hose for the machines. We will never come back to that car wash again. Worse experience ever.
Used to be a great car wash. Last time I was there I put in $5 and it did not start the wash. Parking lot is horrible, especially during the new construction- theres a pothole deep enough to swallow a car. None of my credit cards work in the hand wash, and tonight would not start the touchfree wash - Im done going here. Left and went to squeaky clean!
The regular drive through wash was out of service so the mamager sent us through the tunnel (more $$) wash for free! In the tunnel wash you even get a free bottle of cold water for each passengef in the car. We will be back, often! Awesome job Classy Chassy!! 2 thumbs up!
The service and wash was good but after trying to stop service while on vacation I was still charged for the next 2 months. I contacted the office and was told that I would receive a refund for the 2 months. After waiting another month I was refunded only one months charges. I got stung for one month but they will never get another dollar from me.I stopped by and talked to the manager, Chris, and he straitened out the problem immediately. I wish that I had looked him up instead of dealing with the office in the first place. Lesson learned!
Tried to take my Raptor through the ecoSoft bay to be washed but the manager, Chris, came over and apologized that Raptors are the only model truck that are too wide for the bay. He gave me a free Laserwash, and even spray led the truck off first so that all the ice chunks and salt would definitely get cleaned off. Gave us free bottled water and lollipops for the kids, too! Outstanding service! I will certainly be returning in the future.
I had a residue stuck on my windshield that didn’t come off when I went through the car wash. Chris, the manager, caught me at the end of the wash and directed me back to the front to take care of the residue by hand and had me run back through the wash for no additional charge.
This was the first time I came to this place and I can say that Im not disappointed. The manager came out to me and offered me a light touching and I cant resist a charismatic man giving such an offer. The quality is real and my smile sustained, a good experience all around. Good job fellas!
I love washing my car by hand. Never really been a fan of automated washes so I pulled in to a bay at Classy, swiped my card and started to clean my baby. After time ran out, the card reader wouldnt accept any of my cards so the manager came over and offered me a free wash, not only for this visit but for my next visit as well!!! Cant beat that!! Ill definitely be going back any time my beauty needs a bath! Thank you!!
My first time washing my car at this place, I was kinda frustrated that one of the cycles on the self wash didn’t work, I walked out looking for help and the manager Chris help me out and gave me a free wash, it was the best experience and service I have had anywhere. Thank you for all the help!
Ive tried the self serve twice now. First time the credit card reader wouldnt work. Went through the automatic instead and it didnt get the truck very clean.Second time, today, I got the card reader to work to start the machine. The pressure was terrible, and it was pulsing. Not nearly enough pressure to get all the salt and mud off. Also the hose on the wand isnt long enough for longer vehicles, I can just barely get around the front and back of my truck with it, but getting down low to blast the salt off the undercarriage was almost impossible.The machine gives you I think 4:30 with the first swipe of the card and then you have to swipe again. Which is dumb- usually these machines just run a counter and charge you for the time you used when you press stop. Well at the 1 minute warning it said error every time I tried to add time by swiping again. I managed to get a $5 bill in in the final seconds so I could attempt rinsing my truck. But ultimately after 8 more minutes I left with the truck a soapy, frozen mess. I wont be back.
I live out of state however my parents live in Cortland NY. I frequently take my Jeep mudding so when I come home my dad takes me to get it cleaned up- I would highly recommend Classy Chassy Carwash in Cortland NY the guys that work there are great and the car wash gets the mud and bugs off my Jeep making it look all shiny and new!
It was the first nice day since the last snow and there was two lines that went back to the road. ( Rt. 13 ). I could of waited or went somewhere else but i wanted to try out there touchless carwash bay. My car looks great .My only problem was that they had no public restroom. I had been in line for 20 minutes, stuck between all of the cars waiting in front and in back of me. With all the water sounds around.....my god i suffered for another 10 minutes. Bad.Please make your bathroom a public bathroom before someones bladder burst. Lol 😫
Total reviews rating 4.8
199 Reviews for Classy Chassy Carwash 2023:
Review №1
2022-03-16We have been coming here for over 4yrs. My husband loves it so much he signed us up for the automatic payment monthly. So we come here every week. Sometimes twice a week. We love Chris. He is awesome. Very friendly very inviting and he treats you like I have known him my whole life.This is seriously our favorite place to go!!Thank you for all the people who go over and beyond to make sure my car is beautiful.
Review №2
2022-03-18I have been going to this business since it opened. It’s a tough job for the employees who work in all kinds of weather conditions. I appreciate that they do a job that I would never do myself. Is my car perfect every time, of course not, but that’s why I have the unlimited plan! I like the towel program and the free vacuums are a bonus. Only dislike is trying to exit the facility. I would love to see an exit to the right so you can go to the traffic light. Keep up the good work Classy Chassy team!
Review №3
2022-03-22I drive a Dodge Charger and its hard to keep a black car clean so I use this carwash about three times a week. The service is great and the people are friendly. The manager always checks on me to ensure the equipment gets my car clean. If he sees that its not clean he offers to send it through again. Best services in the area in my opinion!
Review №4
2022-03-21We have the monthly membership, which saves us so much money! manager is always so pleasant and makes sure we come back around again if the truck is too muddy, to get it nice and clean. Everyone is great. Kudos for working in all weather conditions!
Review №5
2022-05-11Wonderful car wash! Ryan was awesome setting me up with a proper wash! My car was very clean and shining for a great price. Highly recommend.. 5/5 stars
Review №6
2022-05-10These guys are absolutely amazing! Every time I come here they always have a smile on there face and eager to please. I can honestly say I’ve never had a bad experience here, if there were ever any concerns they took care of it without question. Only place in Cortland to go!
Review №7
2022-03-18I have a monthly membership which is well worth it as I’m a little obsessive when it comes to keeping my vehicle clean! The workers are always friendly, kind & courteous! Their service is outstanding! Definitely recommend!
Review №8
2022-03-17Chris and the gang are outstanding. They take up to a SRW f-350 and all my other vehicles If there is something you don’t like, Chris and the gang will make it right for you. Always the place for the wash. Others miss spots on the car or just don’t care if they miss spots. These guys and this place does care and do the job right.
Review №9
2022-03-16I think I am a bit obsessive about washing my car. I have a monthly membership and clearly get more than I pay for. They are always friendly and professional when guiding me into the tracks. Free towel exchange is just a bonus!
Review №10
2022-02-23Inconsistent staff. Some days good some days bad. Seems like they dont want to work. Also car never seems to be clean after getting out the other end. Lower part of the car is never washed or clean. Paying for unlimited washings. Think Im going to cancel membership and go to Sparkle Wash.