Clean Your Carpets, Rugs & Tile in Farmington
Categories
Location on the map
Farmington, Ontario County, New York, US
Health and safety
Site: https://www.cleanyourcarpets.com/
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–5PM
- Friday:8:30AM–5PM
- Saturday:Closed
- Sunday:Closed
Ben is a stellar owner. We moved into a house that had a lot of issues with the carpets (which cover a bulk of the house) and not having clean carpets made the whole move-in process a bit more difficult. Ben was able to come quickly (and was kind and responsive to boot) and make it so we felt comfortable enough to really start making our new house feel like home.The techs were kind and professional and explained the reasoning behind any spots they were unable to get up.
I couldn’t recommend any company, regardless of the type of service they provide, more than Clean Your Carpets. Outstanding service, professional in every manner. The cleaners were courteous, polite and very knowledgeable. They cleaned my living room carpet and dining room carpet. Most important to me was their ability to remove red hot sauce stains. I was astounded. On a scale of 1 to 10, with 10 being the highest, I give them a 17. Thank you Clean Your Carpets!!!!
We couldn’t be happier with the service we received. Ben fit us into his schedule as our couch was unusable after our dog threw up on it. The couch hasn’t looked or smelled this good since we bought it. The communication was awesome, they showed up on time and were incredibly professional in how they dressed as well as the work that was done. I HIGHLY recommend Clean Your Carpets!!
Very professional, great communication, and thorough. The gentlemen who came to my home were very nice and respectful. They explained everything, gave me a quote on the spot, and then proceeded to clean. Great cleaning job, the carpet looks amazing! I am very happy and will absolutely use this company again. Highly recommend!
We appreciate Bens flexibility to work with our scheduling requirements. Genuine and sincere service; listened to our concerns regarding our Afgan rugs and 100 year old heirloom area carpet. Thank you Ben... we appreciate the refreshed feel and look of our rugs and carpet!
I gave Tim a call and he was quick to respond and schedule my cleaning. His crew Ben and Chuck were professional and hard workers. Never once saw them to so much as stop and look at a phone. Quite refreshing in today’s workforce. I had them clean the grout in 4 bathrooms, and clean my carpet in two bedrooms, 2 staircases and a basement. They were able to get almost every stain out and stated that they would be happy to come back after the carpets were dried to touch-up any areas I felt were needed. The grout in my hallway tile was cleaned to to point that it looks like it was just laid. They were even so kind as to clean my car carpets which I have not been able to get clean for the last few years. They now look like the day my car was delivered! I do not hesitate to recommend this company to clean your tile and carpet; you too will be pleased with the results!
The team at Clean Your Carpets was fantastic to work with and did a phenomenal job cleaning the carpets in our new home. Every stain we thought would be permanent disappeared without a trace. They are friendly, knowledgeable, and the only team we’ll call moving forward!
From booking all the way to when the crew left, the experience was nothing short of excellent. Of course, they’re phenomenal at what they do and they did work that surpassed expectations but what stands out is the service and kindness of Tim and his crew. They took time to understand the issue, explore it and offer a detailed, yet easy-to-understand assessment of what could be done. Not only that, but the estimate was far less than I anticipated and, when the work was done, the estimate is exactly what was due. We will definitely be booking with them again.
This is our second time we used this business. Very professional, on time and thorough. They provide measurements and ask what your needs are and explain the process!They also provide booties for you to wear afterward! Nice touch!They cleaned all of our carpets when we first moved in and we were so impressed with them we will have them back each year!We highly recommend them.Thank you and keep up the great work.
Ben and Russell were so pleasant, professional, informative and meticulous! They called before arriving (punctually!!), and did the work as soon as we approved the estimate! Our family room rug looks at least 1 shade lighter (thats the room the dogs stay in - lol). They also provided us with a bottle of spot cleaner (which Im told is refilled at no charge with each visit). A very nice touch!! They may have been a bit more expensive than the previous company we used, but you get what you pay for, and I would ABSOLUTELY recommend them, and continue to use their services in the future. P.S. I based my decision to hire them on the number of 5 star reviews they had! No competitor came close!!
First cleaning the carpets look great and had not been cleaned in over thirty years and had stains. They look brand new.We had a second cleaning after an estate sale and movement of furniture that revealed bad areas. Clean Your Carpets was able to respond immediately to the schedule we needed, was on time at the start of the time range provided and did an excellenet job so the home is ready for sale.
Tim and his team provided a very professional service. We received an excellent communication prior, during and post cleaning. Ben and Tom works efficiently and very neat. They didn’t leave any spot or mess. We extremely happy with the result. Our carpet turns out like a brand new again. For sure we will use their service again and we would recommend everyone who needs professional carpet cleaners to use Clean Your Carpets Inc. Excellent job!
This was my third time to use Clean Your Carpets. Each time they have been responsive, courteous, prompt and my carpets and chairs look great. There was a problem with a carpet pad I ordered, and the correct pad was delivered and put in place same day. Very happy with their service.
We were completely satisfied with all aspects of this company. They responded very quickly to my request for a quote and actually came out the same day to pick up my oriental rug for cleaning. When it was returned after cleaning I was amazed at how vibrant the colors were as compared to before. The gentlemen that picked up and dropped off our carpet were very professional and personable. I would definitely recommend them.
Tim and his crew cleaned a large wool area rug and a small wool runner that have taken the brunt of training rescue dogs and a COVID puppy. Clean Your Carpets was prompt and polite during rug pickup. When my scheduled rug delivery was jeopardized by an earlier appointment (which turned out to be a larger job than expected), Tim and his wife personally delivered the rug after hours. I will use them in the future.
This company was great!! I purchased a new sectional that my daughters cat peed on 😫 After calling many companies for estimates and even hanging up on a horrible company( Yaeger Rug & Furniture Cleaners )for an extremely rude scheduler with the worst attitude in the world. I found Clean your Carpets company, they were extremely informative, friendly and accommodating. They came out within a week and was able to clean the area for me. I still smelled a small bit the next day, I called the company and they came back out within a couple days to do again at no hesitation and free of charge. Now it’s perfect!! Great company with great customer service! I highly recommend them and will definitely only use them in the future if needed again. Don’t waste your time with these other companies. CLEAN YOUR CARPETS IS AMAZING!!
I have always wished for a company who did upholstery cleaning. Having 2 dogs and several grandkids my 3 year old sofa and chairs were not looking very nice. Clean your Carpets made them look new! All the food, beverage and animals stains are gone! They also did a great job on the carpeting in our house. I am very pleased and love looking at our like new furniture! The guys who came to do the job were professional, informative and courteous. So glad I finally found a company who does upholstery and carpets! Could not be more pleased.
Awesome Job!I found Clean Your Carpets Inc on google and decided to give a try, first reason because they had good reviews and second because theyre local.I just got in my new home and the carpets look like new and smell clean ( the former owners had a dog). I called yesterday and they fit me this morning. Im very happy with the service.Tim was very nice and gave me a lot of details how they would clean. Their staff is very friendly and nice. Affordable price I would definitely call them again.
We’ve used clean your carpets for years. They do an incredible job! We have two small kids and two big dogs, they all track in a lot of dirt and the stains from spills can get a little overwhelming. The team is always on time, very friendly and efficient. As a stay at home parent, the efficiency part is greatly appreciated because I only have so much time to entertain a three year old before they want to know what’s going on. I trust clean your carpets to get the job done right everytime. I recommend these guys to anyone looking who has carpets or rugs in their homes.
Clean Your Carpets provided an excellent and professional service. In addition to my carpets and upholstery I also had them clean my hardwood floors. Everything looks great. All work was done in a timely fashion and Ben and his partner were the best. I would highly recommend this service!
The Clean Your Carpets staff have been extremely professional throughout every aspect of carpet cleaning transaction. Responses were very timely and articulate. The young men who came to pick up carpets and clean were conscientious, attentive to detail, polite and professional.Follow-up demonstrated the same level of professionalism. I dont normally write reviews, but in this case I was motivated to share my experience
We are very pleased with Clean Your Carpets. They were very helpful and accommodating when picking up and delivering our rugs. The rugs look great! They smell and look so much better. Also, one rug was repaired and we are very pleased with the results. We highly recommend Clean Your Carpets and will use them again!
Tim and his team have cleaned both the carpets in my house as well as several area rugs. They do a wonderful job, are knowledgeable, conscientious and very helpful. My area rugs were actually completely much more quickly than I expected. I highly recommend Tim and his team for carpet and flooring cleaning needs.
We had Clean Your Carpets come and clean a microfiber couch and loveseat. Both were 5 years old and had been through the ringer with pets, spills, wear and tear etc. Needless to say, they had a ton of dirt on them. I wasnt sure how clean theyd come out, but they looked almost brand new! The team showed up on time and got right down to business.The couches look and smell brand new. There was a ton of stains and dirt and the guys managed to get out 99% of it. They were extremely thorough and took their time to get make sure the job got done.It was worth every penny and I will continue to recommend this company. The customer service was fantastic, but most importantly, the cleaning was detailed, well done, and exhaustive.
Clean Your Carpets is great! I spilled a bottle of dark colored nail polish on a lighter colored rug. I contacted them Monday and the crew came Weds exactly within the time frame given. They not only got all of the nail polish out Of the rug but also removed the small stain that landed on the couch. The cleaners are courteous, prompt and efficient. My rug looks like new. I also appreciate the stain cleaner they leave as well. I am a repeat customer and will continue to use them for carpet cleaning.
Tim Mickelsen and the team at Clean Your Carpets offered fantastic customer service from start to finish. I called Tim’s business on a weekend and he replied almost immediately with cleaning suggestions for a large antique oriental rug that had been in storage for several years. The piece came back beautifully repaired and cleaned in a reasonable timeframe. Would recommend Clean Your Carpets to anyone looking for great service and competitive prices.
Clean Your Carpets Inc cleaned a hand-woven oriental carpet for us. Although all the stains were not able to be removed, they did an excellent job; especially since this was the first cleaning in 30 years. My parents can now pass this family heirloom to my eldest brother (and hopefully he will have it cleaned more frequently!)
I chose Clean Your Carpets after reading their website and checking their reviews. I spoke with Tim, the owner, when I called to schedule my carpet cleaning. He was friendly, knowledgeable, and professional. The crew who came to do the cleaning were also friendly, professional and thorough, I only needed one carpet cleaned this time, but I will call them again.
Clean you Carpets Inc, was fantastic. They shampooed, deodorized, and disinfected my heavily stained living-room carpet and hallway. Ben was very professional and even left us a cleaning solution bottle when theres another immediate stain. I highly recommend their services going forward and will use them again.
This very professional company deserves 5 stars. They arrive on time, give exceptionally courteous service and made our rugs look like new. I have recommended them to two other families with Oriental and Persian rugs, and their experience with Clean Your Carpets is equally as positive as mine has been.
We have used Clean Your Carpets for years now and just had our regular cleaning done again. As always, the service is impeccable and professional. This company is very easy to work with and perform what they say they will do. We are just as satisfied now as we have been in the past. Great job!
Clean Your Carpets did an amazing job bringing my 10-year old carpets back to life. The carpets looked like new. Besides that, Ben and his associate were polite, informed and competent. They were even very tolerant of my dogs. I was so impressed with the job that I signed up for the 3 cleanings for the price of 2 deal.
The first thing I liked is that they were adhering to the Covid regulations, putting my mind at ease. We had them back at different times to complete a variety of services. We had our rugs cleaned, our ceramic tile and grout cleaned and sealed and 6 of our dining room upholstered chairs cleaned. Each job completed was amazing since I’ve had other companies out for rug cleaning and upholstery cleaning. Each crew member was professional and on time. Polite, professional and knowledgeable. It was a pleasure and we reaped the benefit of their work.
Clean Your Carpets did an amazing job on our carpets. One of our dogs has a bladder problem and had been having increasing accidents leaving our carpets less than ideal. Clean Your Carpets got us right into their schedule, came on time, walked me through the process and did an amazing job on our carpets. They were professional and courteous. So happy with our decision.
This is the second time we have used this company to clean our carpets. These guys are wonderful. They are professional, on time, respectful and very thorough! Our carpets are so very clean! The price is very reasonabe and well worth it. Use this company, you wont be sorry.
Tim and his team are terrific. They cleaned our orientals this summer and they cam back beautifully vibrant. Gone were the two puppy spots that Natures Miracle couldnt erase . . Their staff is efficient, reliable and communicates pickup and delivery times to the minute. We were really pleased with their service. Highly recommend.
I am very pleased with Clean Your Carpets Inc. I am a repeat customer and they delivered the very same professional service I received the first time and expected this they time. T took their time to really clean my carpet. My carpet still looks good. I will only use them to clean my carpet in the future. They were very professional. I highly recommend them. JC - Victor
At first, I was hesitant to provide a phone number fearing calls from people soliciting my business at all hours. The experience with Clean your Carpets was professional from the start. The communication was excellent, the appointment was scheduled very quickly, they arrived on-time dressed professionally in a clean vehicle, and they explained their estimate in full. Our carpets are about 10 years old, with pets in home, and they came out looking almost new. Our house is on the market and it will make the next showing that much better. Very well done.
I recently had four carpets cleaned by Clean Your Carpets. I was very pleased with them and the results.In addition to caring for our carpets, I needed a rug pad for one of the room-sized carpets. They were extremely helpful and knowledgable in the selection of an appropriate pad and laying both pad and carpet in my house.Tim and Ben were friendly, helpful and professional every step of the way! The carpets look fantastic. I will use them again the next time the carpets need cleaning.
Been using Clean Your Carpets for many years and wont go back to any other company. They are prompt, courteous, and thorough. They have done my wall to wall carpets, oriental carpet and even my tile and grout. My tiles and grout look like new! Thank you, Tim & Crew! Sue Z.
Dealing with flooding is not only a pain but potentially harmful if not done correctly. I had a water heater fail and flood my basement, half of which was finished and carpeted. Not only did the water heater fail, but the shut of valve also failed so it was still filling and leaking, compounding the problem. Long story short, I tried to clean the water up myself using a wet/dry shop vac, dehumidifier, and a carpet shampooer to suck up the water in the carpeted area. Bad idea. The delay cost me the carpet as the delay resulted in bad odors over time which is the sign of microbial growth.Enter Clean Your Carpets Inc. They are certified in water restoration and Tim, the owner, has 42 years’ experience in the industry. The team did an outstanding job tearing out the carpet, treating the affected areas with antimicrobial spray (concrete is porous), and setting up industrial drying equipment to completely dry out the area and to odor is completely gone. The final inspection involved validating all areas with a moisture meter.So, do yourself a favor and contact Clean Your Carpets as soon as possible if you have flood damage. There is a very short window (usually up to 48 hours) to save your existing carpets. This company is dedicated to customer satisfaction and a pleasure to work with. I would highly recommend them to anyone as they will do the job right.
After a house fire, we really hoped to save a few pieces of our furniture. The employees from Clean your Carpets were very professional and did a fantastic job cleaning our sectional and bedroom set. We are thrilled that we can use them in our new house now. We highly recommend this business for any of your cleaning/restoration needs.
Tim was very thorough in his explanation of the carpet cleaning process. Tim advised what my options were, and what they would cost. I understood the turnaround time for the return of my item as well as the complete cost. Tim was friendly and professional, and I can highly recommend his company.
Clean your carpets Inc. provides both high level value and quality through their professional cleaning services.From my very first call to Tim through his technicians coming out to our home, every aspect was customer service focused and services were delivered professionally and carefully .I would highly recommend this company for its quality and value. They have now become our one stop shop for cleaning services!Sincerely,JoAnne RyanPittsford, NY
Way over priced for cleaning carpet and chair. I did NOT see a difference in their carpet cleaning versus previous carpet cleaners I have hired. They charge by sq. footage of carpet, which is ludicrous. They use your water and dump the dirty water down your toilet, which I was as never told they would do prior to hiring them. I will not hire them again.Clean Your Carpet is the first carpet cleaning that doesnt use their own water that I have hired to do my carpets. To charge a person $448 for a chair and 342 sq ft of carpet with poor results is obscured. Owner doesnt care because I have not been contacted by the business to have them come out and redo my carpets for free. I bought the sales pitch that they will be the best at cleaning my carpets, which is my fault. Never again will I use this business or recommend them.
My wife and I have had numerous companies clean our carpets over the years, but none of them came close to the job that Clean Your Carpets did. We were astonished by the way all the stains and soiled spots we had assumed would be with us forever magically disappeared. The carpets in the end truly looked like new. Clean Your Carpets is more expensive than other firms, but it was definitely well worth it. Their crew was also very pleasant and we were able to walk on the rugs with the plastic booties they provided even while they were being worked on.They came back two weeks later to do the wooden floor in our kitchen and pantry, as well as the tile floors in our bathrooms. Again I was highly skeptical that they could remove all the dirt, but they did. They applied sealers to all of the floors and it is fair to say that the kitchen floor looks almost as if it had been entirely refinished. It was equally striking how much the tile floors lightened up and also look like new. Magic once again.Given their performance, it is hard to recommend them highly enough.
August 2017 - I was extremely pleased with the results of Clean Your Carpets Inc cleaning my furniture, carpets and floors. Everything about the entire experience was handled in a professional manner. From the first contact with Tim, the owner, to the cleaning technicians that came to my home to do the work, every question was answered and they did exactly what they said they would do. I plan to do business with them whenever needed and recommend them to my friends and family!
Talk about timely, efficient and thorough, that is Tim and his team at Clean your Carpets. I had a major water leak and their response time to get things assessed and cleaned up was exceptional. They were thorough, thoughtful, neat and they cleaned up completely after the job was done. I felt extremely comfortable with them in my home. They are trustworthy and I definitely will do business with them again. Marcia
I wrote for an estimate on cleaning a 6.5 foot polyester blend couch with down stuffing and heard back from them immediately. My appointment was booked for the next afternoon. The two-person crew was prompt and communicated well about when they would arrive. They were very professional and polite. They wore booties over their shoes in the house and cleaned up after themselves conscientiously. My couch was thoroughly cleaned and treated with protectant in about an hour. It was completely dry in just a few hours. Very pleased with the experience.
I had the Clean Your Carpets team come to a huge home I was selling. There was almost 4,000 square feet of carpet to be cleaned. They were extremely professional from start to finish....came on time, gave me an estimate prior to the work...while they were on site, did the work, cleaned up perfectly, and were finished when they said theyd be done. Incredibly easy to work with this team....and the carpet looked like new! I would highly recommend them to anyone and plan to use them whenever I am sprucing up a house I am going to sell....
I have used Clean Your Carpets twice now. They picked up my oriental rugs and cleaned the wall-to-wall carpets on the day that they returned the orientals. They were polite, professional and courteous. I have 2 greyhounds and 3 cats, so cleaning my rugs and carpets must be quite a challenge. After they finished, my rugs looked great and my whole house had that clean smell.
This is the 1st time that I have been 100% satisfied with a carpet cleaning company. The team did a PROFESSIONAL carpet cleaning job! They listened to my issues and addressed them resulting in a superior cleaning of the very soiled , high traffic areas. Communication with the owner and the carpet cleaning team prior to their arrival was excellent.Repeat business for sure for years to come! Gale Ajavon
Clean your Carpets does marvelous work both cleaning and repairing Persian and tribal carpets. Friendly. Professional. Helpful. Trustworthy in every way. Have also cleaned my sofa. Worth what they charge to know my antique and rare tribal carpets are being treated with the respect they deserve.
My carpets were stained and dirty and I never thought they would look so good until I viewed the before and after when Clean Your Carpets worked their magic. Im thrilled and happy to entertain at my house once again. Prior to this I tried to rent a carpet cleaner and it only ended up cleaning very little. Thanks for a job well done Clean your Carpets Crew! Much appreciated.Lisa Ivers
When we were not able to make contact with our previous carpet cleaner, we used the internet to find another firm. We were impressed by the Covert19 protocols posted on their website. That in addition to all five star ratings posted gave us confidence that we would receive high quality service with procedures to protect our health. They deserve and get another five stars from us.
Amazing service!! My fiance and I purchased a house last week, and the carpets were in desperate need of professional cleaning before we moved in. We contacted them on Thursday morning before closing, and Tim was able to get a crew out that afternoon! Ben and Dell did a wonderful job, and I could not be happier with the results!
The crew was very professional and the cleaning was excellent.The two cons were:-Price $1300 for two sectionals with protection (but no discount on future stain removal). Had I known this, I would have explored my options.-Being rescheduled to the day before Thanksgiving. I appreciate they still fit us in before the holiday, but the furniture dried just two hours before people arrived.
Clean your carpets did a good job cleaning our furniture. I do not like the smell of the cleaning products they use on the furniture and it has been over 24 hours and even when you sit on the furniture after you get up you smell of the cleaning products. The furniture looks great but not sure I would have this service done again for the smell alone. Ben was great and very professional.
I was very happy with the excellent, friendly service from Clean Your Carpets Inc. I appreciated the ease of communication with Tim and friendly and very efficient support from Ben and Tom. This company is very well managed and I highly recommend their outstanding service. My carpets are clean and beautifully repaired. Thanks TEAM!
To clean the walkable areas of 3 bedrooms, a set of stairs and second floor landing, and one mid-sized downstairs room, their employees took three hours. I dont mention this as a bad thing, but to highlight their thoroughness. Im no expert on the cleanliness of carpets, but the results were transformative in my house. Theyre a bit on the pricey side - if you want, you can clip an online coupon and go the bargain-basement route for a third of what I paid these folks - but its probably the best cleaning my carpets have ever been given. Also friendly and courteous.
We were impressed with their punctuality, honesty of what they thought they could accomplish or not, cleanlyness of job and most of all the excellent results. The 2 men doing the carpet cleaning were friendly and very efficient. We would use Clean Your Carpets Inc. again and also would recommend them to our friends.
Amazing job on our carpets. We have two teenagers and two large dogs. Our carpets look brand new. Ben was prompt, and thorough. He called letting us know what time he would arrive and showed up exactly on time. As promised he shared a no obligation estimate and we hired on the spot. Excellent work, we will be customers for life!
Ive used Clean Your Carpets twice. Once in the carpeted bedrooms, and basement and again on an oriental rug. There was a stain in the basement (pets? kids?) that had been there for years. I tried everything and it would look clean for a day then come back. Clean Your Carpets removed the stain ENTIRELY!! I couldnt believe it! I was so happy I had them clean my oriental rug - and purchased a pad for the rug - it is now so clean and plush. Truly money well spent. I highly recommend Clean Your Carpets - very professional and they do a great job! THANK YOU!
Ben and Chuck did a wonderful job cleaning our high traffic areas and restored them to like new condition. This is the third time we have used Clean Your Carpets and would not bother to call any other company. The second time we used them they removed a long line of blood stains from a bedroom carpet. When they were finished you would never know the stains existed.
I had 3 large oriental rugs cleaned and 2 orential runners cleaned. I also had a large sectional sofa cleaned and our bathroom grout. Everything came out looking great. Tim and his staff were very knowledgeable and repectful of our home. A large dining room table had to be moved to replace one of the rugs. There were no surprises in my bill. I had one rug that needed repair before it was repaired, Tim called to tell me the cost before proceeding. I also order 2 new rug pads. The pads were never ordered. Tim called and appolized twice to me and both pads will be shipped to me in a few weeks. This is the second time I have used Clean Your Carpets Inc. I will use them again and recommend them highly.
Exceptional job! We purchased a new house with grimy pet odor carpets, called Clean Your Carpets and now they smell clean and look great. This is the second time we used CYC and we will only use them. It is nice to find a company that does what they say they can do at a fair price!
Excellent work! They removed carpet and sofa stains from our dog, which we have never been able to get out before. The crew for friendly and industrious, cleaning three rooms, a landing and a staircase, plus a three-piece sectional sofa in about 2 1/2 hours. Although they were a bit more expensive than other quotes, the quality of their work speaks for itself. Highly recommended!We called them back a second time to clean our tile floors (large hallway and two bathrooms), another carpet, and a tile shower. Once again, they did a great job—removing stains that we were unable to scrub away with a bristle brush.They are now our “go to” cleaners.
Tim and his company did an excellent job of removing the nasty smell of urine from my carpets and essentially made them like new and usable again. The time frame quoted was right on in fact a bit earlier than my expectations. I am extremely happy with the results and will not hesitate to make recommendations. Thanks to all who worked on my order and for the terrific results!!
Clean Your Carpets, Inc. did an amazing job! The carpets here, at The Granger Homestead and Carriage Museum, are 100% wool, and look absolutely beautiful - just in time for our opening day! In addition to the quality of work Clean Your Carpets provided ... their courteousness and timeliness, are professional qualities that were greatly appreciated. We look forward to working with them again.
We recently used Clean Your Carpets for the first time after receiving a flier for a limited time offer to pick up and return delivery free when having your oriental rugs cleaned. I called and spoke w/Tim Mickelsen, the owner, to set up a date for someone to come to our house for an estimate on cleaning. The oriental/area rug in our dining room had not been cleaned in probably eight years! Because we have used the same rug cleaning company since the 70s I was prepared to hear the estimate and probably still go w/the reputable company we had been using. However, when I learned the quote along with FREE pick up and delivery, I decided to give CYC a chance. Im glad I did! We were very pleased with the professional service and with the appearance of the rug when it was returned two weeks later. We will use Clean Your Carpets again and, recommend them to our family and friends. Coming from a 98 year old family business, we are happy to support this local family owned business!
I cant say enough about the Clean Your Carpet service and their team. We had a dingy yellow large area rug that we had cleaned ourselves for years. I decided before replacing it to have it professionally cleaned. Clean Your Carpet did a spectacular job and brought the yellow color back to life.Their team was professional and courteous and I highly recommend their services!
Recently, I took four area rugs in to be cleaned.The process of cleaning the rugs was explained to me by Tim, allowing me to fell comfortable leaving them.I was very please with the results, my rugs look like new.I would highly recommend this company and certainly use them ,again.Carol Record
Excellent cleaning/restoration of several different types of my throw rugs. They look beautiful.Tim is very knowledgeable and clearly indicated what the entire procedure consists of.Extremely pleased with the results; would recommend this service to family and friends.
Tim was recommended to me by a friend. I was extremely pleased with the job that he did on my living room area rug. Our dog had some accidents on it and Tim did a fantastic job at cleaning and removing the smell. Thank you so much. I would highly recommend Clean Your Carpets, Inc.
We were expecting to have to buy new carpeting for our living room because it looked so bad but decided to have it cleaned by Tim’s team one more time. I called. They had an opening that same day and WOW the carpet looks so good and service so fast we are not looking to replace the carpet anytime soon. Thanks !!
I have had poor to mediocre experiences using companies that post specials on Groupon. After using Clean Your Carpets, I will use only use them from now on:* They are professional and knowledgeable* My carpets looked almost brand new after they cleaned them* They took the time to work on stubborn stains--and they came out!Their prices are fair for what they do. Leaps and bounds better than anyone I have used in 28 years of home ownership.
Tim the owner was very informative and revised his schedule to accommodate my furniture delivery. I can tell he took pride in his business by the customer service he gave me first-hand on the phone. The two gentleman that came to my home were very pleasant and professional.They did an excellent job and I was very pleased. I highly recommend their services.
The guys that came out were very informative and took time to answer all my questions. They did an excellent job. My rugs look great! The only negative thing I have is the price was more than other quotes I got. However I will have them back because of the great job they did!
I had a limited time frame and was able to get an appointment within 48 hours. Staff were prompt and pleasant. Carpet and upholstery had not been cleaned in many years and I had low expectations about what could be done. Clean Your Carpets far exceeded those expectations.
We engaged Tim to clean 10 year old carpets since we have two dogs with big paws. Ben & Chuck were prompt, called me about a 1/2 hour before they arrived, and provided the quote. The quote was a bit of a surprise compared to other companies we have had, however the result was the best. The carpets looked new. The only recommendation I would have, particularly for pet owners, is to have some type of deodorizer since the wet carpets did smell like a wet dog. Once dry, the odor was gone. Carpets were dry within 24 hours.
We had a really challenging spill on our light blue oriental carpet - close to 16 oz of Red Pepper-Tomato soup.I phoned Clean Your Carpets at 3pm and they gave me some instructions of what NOT to do, and assured me they would be at iur home the next morning to asess whether it could be cleaned in place or had to be removed for a special cleaning process. The carpet (10x14) had to be removed but was back within 4 weeks looking brand new. The price was extremely fair given the extent of specialized cleaning that was needed.I highly recommend this service.
Excellent service, thorough cleaning of the carpeting, very pleasant to work with, answered all my questions, moved as much furniture as possible to go underneath. I feel that the carpet looks cleaner than other services I have used in the past. Price is higher than other cleaners but if the carpet stays cleaner longer, it will be well worth the extra cost.
I have two bedrooms that had wall-to-wall carpeting in from the kids and one was a beige carpet and several dark stains on it. Clean Your Carpets was able to get most of stains entirely out and the rest are barely there I consider that excellent work when the carpets have been staying for 10 years and the other bedroom looks like brand new
I have a wool Persian oriental rug from the 1960’s that was in desperate need of the correct cleaning and revitalization. I couldn’t be more pleased and thankful for the service, cleaning, extreme knowledge and craftsmanship of their work. I am highly recommending this company . They are the best people to work with and extremely honest and understanding.
Tim is a nice guy, knowledgable and the ruvs look great. The delivery and set up was wonderful i appreciated the guys wearing shoe covers I think that any contractor who comes to your house should cover their shoes because who knows what theyve stepped in out there and I dont want that tracked into my house. The one piece of improvement is that I had to call to ask if the rugs were done about 3 weeks I was told I was going to take about three weeks till about three weeks after I drop them off I would have preferred to have gotten a phone call to tell me that they were ready cuz maybe I could have gotten them earlier. But all in all a very good experience Im very happy with the service Im very happy with the cleaning and the professionalism of this company
Everyone I spoke with or came to collect and return my rug was knowledgeable, kind and professional. Because I was getting ready to move, the rug was cleaned and then stored free of charge until I could take possession of it at my new home.My oriental is old and carries many happy memories, so I treasure it. The cost of the clean, new non-slip pad and treatments was reasonable considering its value.
We have had Tim and Clean your Carpets both clean our carpets and take care of a flooded finished basement due to a freak rainstorm. Both were done quickly and to our complete satisfaction, with expert support on the basement problem as well insuring no mold occurred. We have recommended him to several others.
I have been using Clean Your Carpets for several years now and wouldn’t dream of using any other carpet cleaning company. The Mickelsen family and every staff member (particularly Ben) really know their stuff! So professional- so knowledgeable.......there is just no comparison to any other company out there. I would recommend them highly to anyone.
My 30+ year old houses carpets now has carpets that look - and smell - like 3-month old carpet. Recommended.Another company cleaned them 4 months ago - with terrible results. The other company just sprayed the carpets, and then used a machine to smear around the solution. Then they said to vacuum after it had dried.By contrast, Clean Your Carpets moved furniture, treated soiled areas extra thoroughly, and extracted dirt out of the house.They did it all with professionalism and the right tools. Thanks for the carpet makeover!
We had a pipe burst while on vacation. We came home to our lower level of our house flooded. Tim and his crew came out first thing on Monday. They removed our soaking wet carpet and set up their fans that day. Tim educated my husband and I about the process of getting the moisture out of our house. They shared day to day information about the progress that was being made. Very happy with the service.
Clean Your Carpets Inc., just completed another job for a Client of mine. I never thought the carpets would come so clean that they would look NEW!!! Tim and his crew create magic and Im proud to say that he is on my team of Proven Professionals. Thank you Tim for another job well done.Theresa DownhamHoward Hanna
Ben and Chuck were awesome to work with! They came at the time that I was quoted and even called prior to coming over. They worked hard on doing our living, family, dining and 2 sets of stairs. They did a wonderful job and are a great team. We would recommend them to anyone.
Ive relied upon Tim and his wonderful family for many referrals. Everyone Ive sent from my business to Tim not only love the work and their professionalism, they also refer him to all of their friends and family as well. Ive had the liberty to tour their area rug cleaning facility and to also witness the miracles Tim performs with carpets and tile grout I thought were beyond repair and cleaning. Ive been speechless too many times to count. This is what small family run businesses are all about.
I recently discovered one morning that a leaky bottle of Dawn dish soap on my counter left a dish-size puddle of soap on my 86 x 116 Oriental rug, which was the main focus of my kitchen-living room - aaaaugh! After scooping up most of the soap, I realized that it needed a profession cleaning job to ameliorate this situation, as the rug was a major investment. I found Clean Your Carpet online and immediately called them. Tim, the owner, was at my house in a flash and spent time explaining his entire cleaning process to me. As the rugs fringe, over time, had become worn and torn from the body of the rug, I decided to not only get the rug cleaned, but also to get the fringe removed and serged on both ends - no easy task! I had seen how large hand-made rugs were cleaned while visiting Turkey a few years ago, and knew how labor-intensive the process was. It took a few weeks, but my rug was delivered clean and fresh, and once again graces my hardwood-floored Great Room! Thanks, Tim, and your professional colleagues, for a job well done!
I tried this company after getting voluminous offers from them - figuring anyone that diligent must be, well, diligent. The team they sent to my home were very courteous. They did a gorgeous job of cleaning our living room rug that was in dire straits from foot traffic and spills. Would most definitely call them again.
I have used them to both clean carpets, and clean up a flooded basement. They are very knowledgeable and did a very thorough job in both cases. The carpet was very clean. They used protectors for the furniture legs so they would not get wet. When they cleaned the flooded basement, they were able to save the carpet, and got everything bone dry. I highly recommend them!
I came to Tim with a rug after my cats had an accident on it. Being a student that is about to graduate, I was on a budget, and had time constraints. Tim was not only able to get my rug finished early, he worked with me to find the best solution within my budget. Best part- no more cat urine smell on the carpet.Thank you oriental rug spa!
Our neighbor reccomended them. Jonathon came to our house on time and cleaned our couch and pillows. The price was more than fair and the couch still looks and smells like new again. Most of all, I was impressed with their professionalism. They dressed in uniforms showing their certifications and spoke to us like pros and gave options and suggestions. These guys are the real deal. Highly recommend.
These people know carpets! Dont be confused with someone that has gotten one of those carpet franchises with a fancy machine.....these people know fabrics, stains, you name it! Has cleaned my home carpets many times, and also did my oriental silk rug. I will never use another service.
Tim achieved the impossible !! We never thought one huge stain would come out now its gone !! All of our carpets are beautiful, and perfect for us to place the for sale sign up on our home. Tim your the best we will never use another company we are your customers forever !!
It was a good experience working with Tim and his team. We had our bathroom floors cleaned. Friendly people and listened to my concerns. They are not just looking to make money and will tell you honestly if something cannot be done. I will keep them in mind for future needs.
They went above and beyond to get my carpet cleaned. They had phenomenal customer service and really made sure I was satisfied. I didnt price shop but in my opinion it was definitely worth every cent and I cant imagine I would have been able to get it for much less. Exceeded my expectations
Total reviews rating 5
199 Reviews for Clean Your Carpets, Rugs & Tile 2023:
Review №1
2022-04-27We had our carpets cleaned and they were able to fit us in with fairly short notice and I really appreciate that. I had talked to the owner prior who was really knowledgeable and took time to discuss everything which I appreciate. The cleaners who came were very professional and hardworking and did a great job, we feel a lot more comfortable playing on the carpet of our new house now that they have been cleaned. Thanks!
Review №2
2022-05-11Very impressive job. They were personable, courteous, and more importantly, thorough! It had Ben two Rug Dr. cleanings before I called, so my carpet needed cleaning in a major way. They brought my dingy cream colored carpet back to life. Now I’m thinking I’ll get at least another two years out of it before I’ll have to replace it! I’m very happy with the job they did for me!
Review №3
2022-04-14I was very pleased with how quick the business responded and they even showed up early the day of the cleaning. I had not had my rugs cleaned in at least 5 years and told them I understood they wouldnt be able to perform miracles. My rugs have 4 teenagers and a dog to contend with so I was happy to just have them spruced up. I was amazed at how they came out. Brighter and cleaner. Would highly recommend and will use them again in the future.
Review №4
2021-09-07Ben and his team have cleaned my carpets several times. Recently I came home to quite a mess with my dog having been sick several times in my dining / living room area. (see before pic). I called Ben on Friday am before Labor Day weekend and he accommodated by fitting me in later that day. (see after pic) Dont bother calling around, Clean Your Carpets does an excellent job, great value for the money and very professional.
Review №5
2022-04-27I had several things to be cleaned - area rugs, stair runner, wall to wall bedroom. They were on time and were able to give me a quote for everything within a couple minutes and then did the work. Carpets look great - wish I had done it sooner. Definitely calling them again to clean kitchen tile/grout floor.
Review №6
2022-04-04A great experience! Quick response/scheduling time, and prompt, knowledgeable, friendly staff. A stubborn carpet stain was removed and several suggestions were recommended to keep a new carpet protected. Highly recommend and will use again.
Review №7
2022-02-07I used Clean Your Carpets for the first time and was extremely pleased with them. They were very professional and knowledgeable about cleaning different materials. My couch and carpet look like new again!
Review №8
2022-04-02Chuck and Russell did a great job cleaning our carpets and tile floors. The carpets look brand new and the tile and grout are bright and clean. We will definitely call them again.
Review №9
2022-04-07Responsive to phone calls, thorough description of service requested, timely visit. Chuck and his colleague were right on time and answered all my questions. Prices are in line with other providers, and the customer service is top notch.
Review №10
2021-05-29I have used Clean Your Carpets many times, and each experience was terrific! The crew arrived exactly when they said they would, were courteous, friendly, professional and very efficient! My carpets look fantastic! I feel that this is the best carpet cleaning business in our area, and their pricing is most fair and reasonable. I will always use their expertise to make my home look great!