Wheelchair-accessible entrance
Yes
Clifton Springs Travel Plaza in Clifton Springs
Categories
Location on the map
Clifton Springs, Ontario County, New York, US
Accessibility
Payments
NFC mobile payments
Yes
Phone: +1 315-496-9010
Site: http://www.hmshost.com/
Site: http://www.hmshost.com/
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Comments (199)
Quiet, clean, and plenty of semi parking and nice staff in Sunoco thats open 24/7. No restrooms or dining at this time.
I dont remember anything negative about this rest stop. Bathroom was in good shape. Prices are always high.
I like this rest stop mostly because they have Starbucks where I can get my coffee for the ride if Im traveling East on the thruway. The facility is clean and they have a stand with goodies from local farmers.
Very nice rest stop. Bathrooms were clean and well supplied. The usual trinketry was on sale as memorabilia of the location. A local farm had beautiful produce for sale out front, however we were headed out of town on a trip so it wasnt timely for us to make a purchase - still, it was nice to have the option. There were a couple fast food restaurants as well.
We like this rest area. We try and stop every time we go out of town. It seems very clean and welll maintained. Restrooms are always clean and plenty of choices for getting food, if thats what your looking for. As far as rest stops go, this one is one of the better ones to stop at. We always seem to stop here.
Its a good service station stop. Includes gas station of course. Starbucks, burger king a pizza place and convenience store. Bathrooms were clean. Decent amount of seating for restaurant patrons. What was nice they had a fresh fruit wagon outside selling local fruit.
Its very spacious and everyone was wearing a mask. The reason its 4 stars is the toilets werent flushing in the ladies room. You had to push a button which several people opted not to do. Yuck.
Plaza closing end of July in order for them to rebuild. Keep parking open for truckers. Make the rebuild quick for food to be available
Very clean plaza with a Burger King that it seems to be open 24 Hrs. We had to wait for Starbucks to open at 7:00 am. Lady at Starbucks was friendly and the coffee was excellent.
Plenty of parking and conveniently located off the highway. Rest stop had clean facilities and lots of different food options. Only downside is its usually very busy so lines may be long and inside will likely be pretty crowded. For the amount of people I was pleasantly surprised with the cleanliness.
Bathrooms and restaurant area filthy!Another example of how NYS wastes tax money let it fall into total disrepair then spend hundreds of millions of dollars tear it down,and rebuild instead of doing a great job on ongoing maintenance . Never any accountability!
Positives, the bathroom was cleanHowever, The employees in the Burger King restaurant were less than helpful tonight. One younger kid was sick, yet preparing food. Cashiers that had to get a card from the back to use the register, three people walking around aimlessly, and apparently orders are hard to take as mine was messed up and I had to ask for the Onion Rings I ordered. I spent $13.86 for a cold hamburger with raw bacon, over cooked onion rings that look like they have been in the warmer all day, and Fries that were half edible. And why am I walking around roped off areas to fill a cup with unsweet iced to out of a soda fountain?!? At least one of the women notified everyone that she would be back tomorrow to Not Do her Job. Glad I got that info. I will make sure to NOT stop here again. Horrible service and out almost $14 for a few fries.Oh, and you are trying to sleep at 12:47 am, Well, Let the NYS DOT sing you to sleep with their loader scraping a snowbank for no apparent reason. The back up beeper is just like a tone deaf keyboard! But its all fine, really. There are only 50 truck drivers trying to sleep.
Typical highway robbery. Add $5 dollars to items that typically run $1 to $2 bucks. It is a convenience having food & snack options, ( on the go), but the consumer shouldnt be burdened with THAT MUCH of a price hike. Other than the prices, this locale is clean & tidy.
Good spot to stop & take a break while traveling on the New York Thru way. Basic variety of restaurants to choose from to get a bite to eat. Small convenient store to pick up something for the remainder of your trip. Public bathrooms that are family friendly. Would recommend if needing to stop at any point.
Really nice nice and clean rest stop. Amenities include a Burger King. Another restaurant which I cant remember. Comfort station. Newsstand with candy and beverages. You can purchase lotto tickets there or just go to vending machines and get stuff from there.
Just fuel and park here. The building is closed.
This is a nice busy rest area. Lots of people. Lines are on the long side but well kept and pleasant enough. A little area to walk too if you need a break or have a dog when traveling
Not too bad for a travel plaza. A little dirty and could use some new lighting. Plenty of stalls in the restroom. Starbucks was pretty popular and there is a Burger King and Sbarros as well as a gift shop. It was easy in and out and the gas station prices were comparable.
The pizza here and the slice here is pretty big and filling. The tim Hortons has almost everything with a quite a lot of staff. Theres a burger kind joint which is also well staffed. The overall place is quite nice. The restrooms are clean and maintained. Ample space for people to sit and relax for a short time. Rest of the stuffs are pretty good.
Clean place. Got coffee there at BK & the young girl that worked there was very friendly! Great service! Have convenient store, burger king, star bucks, pretzel & ice cream place(forgot the name, Annies maybe) and I think theres a streak subs place theyre also, cant remember the name. I went in very early & pretty quick. Most stores inside were closed except BK. Clean restrooms.
There was a local fruit vendor outside, and I bought a pint of apricots and some raw honey--both were super tasty!! The bathrooms inside the building were standard and worked so thats also good.
Amazing Rest Stop . Took a trip on megabus and stopped here, this review is mainly about the burger king inside. I had the most beautiful Whopper Jr EVER! and it tasted even better!! Great service also by the ladies working night shift!
This great little rest area is packed with amenities for long roadtrips. You can even pick up an E-ZPass from the gift shop - I had no idea! The pizza place doesn’t have gluten free crust, but they don’t leave out the healthy eaters - you can assemble toppings into a salad plate. Super delicious. There’s also a guy selling apples right outside.
A lot of the places were closed. Fruit and coffee was hard to come by. I did use the restroom. Check the stalls cause most were dirty and had no tissue.
Really quaint truck stop. The parking space is clean. Unfortunately there were no showers for RV users or truckers .The restaurants include a Burger King, Starbucks, and a Sbarro. There is alsoA cute little convenience store, the staff at the store were very friendly and courteous.
The NYS thru-way has generally ample clean bathrooms. The food wont make you sick. The people who work there arent rude. Its honestly worth paying the tolls to find a clean toilet without feeling bad about doing a BM and not buying something.
Burger King, Sbarros and Starbucks. The line for Starbucks is so long, so if you really need coffee of any kind, just go to the Burger King self serve kiosk, order a large cup of coffee for about $2 and add your own flavoring. Youll be 15 minutes faster than the poor folks waiting at Starbucks and $3 richer. 😂 Gas station is to the left of the plaza entrance, which also has a convenience store where you can get coffee too. Theyve got flavors there as well.
I was there on 9/17/19, early to mid- afternoon. The staff there were great, especially the young woman at the coffee booth on the left hand side as you walk in.The womens bathroom was very clean.
You know one of these toll road rest areas is more or less the same as the others. This one happens to have a Burger King, which is a step up from some of the franchises found in toll plazas. Not haute cuisine, but better than some offerings. Theres also a Starbucks.The place was clean and the folks who worked there friendly.
Stopped here on my way home from a long trip! So glad there was a rest stop right where I needed to rest and stop Great job everybody high fives all around.
Nice place. Only burger king is open late. Guy there is a real douche. Wouldn’t give us warm cookies. Asked for honey mustard-received one pack.
Where do I start? A travel plaza experience like no other. The bathrooms had a glow of cleanliness that is simply unrivaled by other roadside restrooms. I have never felt so invited to si my bathroom duties as i did at the Clifton Springs Travel Plaza. 5/7 would use bathroom again
Went here to go to Sbarro restaurant, however the restaurant seems to be closed at least temporarily. I was disappointed and wound up leaving. Place seems to be reasonably clean as are the restrooms.
Starbucks, Burger King and Sbarro, oh my! And I can taste local, New York grown produce and honey! Yum!!Im a sucker for a good slice (of pizza) and a cup of coffee.This rest stop is one of the cleanest and brightest locations, Ive had the pleasure of frequenting.Staff is knowledgeable about the local area.
Bathrooms are clean, Starbucks is my favorite, the stores are stocked with gift items and snacks.
Bathrooms are clean. Had to wait for food at the BK due to a lack of staff (only 2 working both register and making orders) causing long line. No help from management and customers were tired of waiting.
As always with late time most vendors were closed. There wasnt much heat in the place. Ordered hot chocolate to ward off the cold the chocolate was just about cold. Had to wait several minutes to get a hot cup. Well the place clean neat at least and just what you expect from it.
Great place to stop for food , relax and rest or have something to eat beside to put gas ⛽ on your car.
Not very trucker friendly, no shows and Covid19 has all the restaurants closed so you cant eat much but junk food.
This location is tidy but small. Seating is available by each restaurant, but its limited. I prefer the larger rest stops that have a large shared seating area
Better than most, though the inside restaurants had no working machines to take orders.
Slowest Burger King I have ever been to. Staff were overwhelmed with too many customers. Forgot the drinks and when I said that the girl was confused and I had to show her that I bought drinks and she was still confused. Then they forgot the sauce for nuggets. Very disappointed.
We went to this rest stop to get coffee at Starbucks, and then get gas at the Sunoco station. Inside you will find the usual mini-mart, a gift shop including Sbarro and Burger King. There is also an ATM machine inside if you need cash. Nice rest stop and is par for the course if you need to make a stop along your destination.
These stops are always refreshing. The restrooms are clean, the water from the fountains is pure, and food is fast. What can I say about the gas? The gas is gassy? The windshield wipe sponges resevoirs are never empty.
Usually clean bathrooms. The only place open 24hrs there is Burger King, the pizza shop is never open and Starbucks is usually closed too
5/21/2020 5:00am. Pull up to the diesel pump.A. No card reader on pump?!!?(Have to take the card inside to swipe)B. As soon as I walk in, woman behind counter says “ sorry nothing I can do right now” she was clearly unable to figure out some computer issueC. What good is a service station off the thruway if I can’t get the most basic service ????
My husband and I stopped here and ate. We had a choice of Sharros, Burger King and Starbucks. My husband selected the buffet and I purchased fish and fruit at Burger King. It was all good and convenient to stop here off of the Thruway.
New York state has done a fantastic job with its visitor centers and travel plazas. This Plaza like the one in Niagara Falls or Grand Island New York its just an outstanding beautiful place
I am here now at 3:43 am the place is clean but noone inside to take my order.onw person in back washing dishes.radio really loud I yelled 4 times HELLO still nothing they are out of half the menu from the looks of the papers they have hanging up everywhere.Whats a chick got to do to get some food because Im starving.I saw they have message chairs I do like that.
Great Starbucks staff and fresh, hot Verona blend with lots of cocoa and a little nutmeg! Clean restroom and hot water! Thanks!
Its clean and has decent food options but I (and many others) waited about 20 minutes for Starbucks, not sure if this is normal for this location.
It was OK clean bathroom we got coffee at Starbucks that took 10 min to get. I do like the easy on and off the through way.
Pretty typical for a Thruway service area. The other reviewer was incorrect about limited parking for big trucks & RVs. He probably only saw the first of two parking areas for large vehicles at this plaza. First is 5 or 6 spots, second is about 20.
The Amish selling fresh fruit and vegetables outside was awesome treat.
Great food at Roy Rogers restaurant. I had a hamburger that tasted like it was grilled on a charcoal grill and a baked potato that tasted like it was baked at my home. Great place to eat. And they have a Starbucks nearby, always a plus for me
Although a bit expensive, (and which rest stop on the Thruway isnt?) It was extremely clean, well-staffed, and there was good variety of restaurants. One can choose between Burger King, Sbarro, or Starbucks. If youre tight in time, you could also stop at the quick grab shop where you can find NYS tourist gear. Overall, one of the best stops on the I-90.
All of the rest stops on New Yorks State Thruway 90 are great. Clean, serviceable, spacious parking, food chains and convenience stores with souvenirs.
Decent place for a quick pit spot on the highway. Got some grub and surprisingly good coffee. Good washrooms as well.
It was absolutely beautiful. They building was nice and the bathroom was really clean and there was lot of cute stuff in the shop and places to eat.
Plenty of stores and things to spend money on inside. Smells like urine on the outside. Fairly decent travel plaza but not somewhere that I could recommend.
Wow just a great rest stop. They have everything. TV room another TV room set up like a theater. Washer and dryers showers, reading and sleeping rooms. You name it they have it
This was an awesome stop for sure. Friendly staff, clean and stocked facilities and tons of comforts to please everyone. We are absolutely stopping here again on our way back to Missouri.
Starbucks costed me 30 minutes off my trip because of the long line. They were either slow due to inexperienced personnel or lack of personnel.
Clean and safe, its a good example of a Thruway rest stop. Restrooms could stand to be updated, but were impeccably clean.
Good place to rest. Would like a dog park
This is a pretty awesome truck stop, It is big and and clean. lots of food options in the food court
Womens bathroom was disgusting, smelled and half the toilets were plugged. Sinks were all sorry and had garbage on them. In much need of some servicing.
This rest stop is very clean and not creepy. The womens room was clean. I went at 12:30 a.m. and did not feel unsafe. However, when I was there the lingering horse poop smell was unbearable.
Bathrooms were clean. Couple places closed because of no staffing.
Clean enough bathrooms, food options stink but there never is anywhere great imo on I90 anyway. But does the trick if you need a quick stop.
The staff could care less about being there. The Burger King, Starbucks and gift shop are currently open.
Blew a tire a mile out from the stop. Limped in, had a safe place to park, food and gas available while we waited for a tire repair.
Sbarro pizza always junk here. Pizza was so oily and the dough was gross texture!! Workers where friendly though.
Just stopped here to use the restroom while we were traveling. The place was crowded but appeared to be very well kept.
Nice and clean. I personally saw 3 food options. There might be more. Lots of seating. Quick in and out.
The bathrooms looked like the morning after a frat party and the Starbucks was so understaffed the line of people waiting for a drink was twice the length of the line waiting to order. Avoid if possible.
I wish Illinois had service areas / oases this nice. Clean restrooms, good food selection, very competitive gas prices.
Convenient, fuel and food prices are about 20% higher than you might expect but thats the nature of rest stops on the thruway
The Burger King exceeded our expectations. Convenient kiosk order system, friendly folk behind the counter, and a generous serving of onion rings.
Great facility. I felt comfortable being there ( Covid19 )
Not bad place clean limited truck parking approximate 25
Good food. Limited to a few trucks for parking. Good pricing. Would have given it 5 stars if parking lot for trucks was better.
Good food a Starbucks,burger king and pizza place it was very clean and needed after a long drive
It was nice. Everything there is overpriced though. I guess thats the definition of highway robbery. Truck parking is okay.
Dropped my credit card there and Sue was nice enough to mail it to me in Minnesota! Super nice people and very clean.
Amazing truck stop, lots of parking spaces and a clean area, inside & outside. 5/5.
Nice and clean, good food!
Good, bathrooms are clean. But it gets busy fast
I paid for a shower that turned cold before I was done. The staff was very impersonal and rude as her phone was more important than customers.
Clean facilities, Friendly staff, Starkbucks Burger king and SBarros pizza all good eats.
It took 20 minutes to get our food. So it was cold by the time we cashed out, and the attendants did nothing to help the problem. The cashier wasnt at his post either.
Clean bathroom, Starbucks (inside, not drive-thru) and Sunoco gas.
Facility itself is not bad. But, sometime you will smell something really stinky from the nearby farm. I was hard to stand.
Starbucks permanently closed... Sharro too... No Caffe...
Very nice,clean,not much choice on what to eat,maybe 2 or 3 restaurants overall very nice
Clean bathrooms. Great place to stretch your legs on long journeys.
Stop there for gas and the stretch my legs, nice rest area and have a friendly setup for your dog to do its business and stretch their legs as well
Clean and very helpful staff
This is a fine rest stop. Places to eat and good for anything you may have forgotten on your travels.
NYS has really cleaned up their rest areas and food/drink options are much better than years past.
If there isnt a sunoco store then theres no coffee. Get it together ny
3 soft drinks and a water bottle was almost $20. Womens bathroom sinks were DISGUSTING.
Nice clean bathrooms and love to stop abd fill up at the same place without getting off the highway.
NYS rest stops are a good place to feul up, stretch the legs, grab a snack or meal and to overall break the monotony of a drive across the state.
Very clean facility and parking area was well maintained even with the snowy conditions.
Nice clean place and good selection of snacks. Some items are a bit pricey
This place has a nice atmosphere about it
Very clean and nice place i wouldnt stay there be cause i travel but its quite and clean so thats a plus
I went to the burger king and ordered fresh onion rings and they still gave me old ones
Clean bathrooms, no lines. Decor walking in was nice, Star bucks food, always amazing.
Busy but lots of good stuff...starbucks...treats...very high end for a travel stop!
Clean well maintained plaza. Good was good but prices slightly high but thats what you get in the thru way
I stopped for a bus rest..at 5 am ..the starbucks was not working and coffee at burger king was v bad
Very clean good places to eat and big restrooms that were clean
Liked it. Was clean, people were friendly.
One of the smaller travel plazas neat and clean but not too many concessions
Decent place to stop to use the bathroom and grab a quick snack
Great place to stop after being on the road. Fscilities, a bite to eat. Check WiFi.
Restroom was clean, gas and go. Reasonable selection of quick food and convenience store items
Limited parking. Half of restaurants closed. Handy location.
Plenty of parking and many concessions inside easy access
Plenty of parking. Plenty of food choices. Easy on easy off the highway. Nice rest stop.
Its a truck stop busy place fast food eating,has souvenirs shops covered out door eating for warm weather
Easy in out clean rest rooms. All I needed.
The place was very clean and attractive . Burger King however was having issues with menu board and food was cold.
Starbucks is permanently closed and their signs are still up for this plaza.
Staff is awesome and friendly. Had to take off 1 star because they didnt have sunkist.
Stopped at a plus store clerk behind the counter didnt even bother to get up off his stool to take care of us that was very rude in my opinion
Stopped for a bathroom break!! Bathrooms are clean and well kept.
Stopped on a Saturday Evening at 7:23pm to order a pizza from Sbarros - told they close in 7 minutes.... awfully early for a 24 hour travel plaza
Mens Bathroom directly inside the building- they did it right here! 👌
Good food a little slow at the star bucks but over all pretty good
Nice facility with good choices for food and drink. Also nice rustic look.
Bathroom was very clean and coffee from Burger King was fresh and delicious!
Exactly what you need, Starbucks and a burger! Maybe a slice of pizza? Whatever your little heart desires!
Have seen some of the restaurant employees NOT wash hands after using the bathroom, and just walking right out... :( GROSS.
The massage chairs are awesome ...lmao the whole time n felt refreshed . Too bad the burger king worker was a jerk
The rest Room was very clean but Starbucks was so ridiculous Lee slow I walked away without getting my coffee
Great for family quality time and very clean and friendly staff
Facilities were very clean. Easy accessibility.
Clean courteous food attendance not a lot of parking now
Very accommodating. My dog even made friends with a muskrat in the pet area.
Nice rest area and one of the few on this route that have Starbucks, Sbarro and Burger King.
Comparable to most food courts: I ate @Wendys basically fast foods.
Great spot for a quick snack, or a great truck stop meal. Fuel, and a truckers general store.
Its a rest stop....decently clean. Has a Starbucks, sabbaros, and Burger King.
Not a lot of food choices but Timmy hos has got hot coffee around the clock here
8.50 for a burger , dont come here if you have family .
Breakfast and refreshment stop on Boston - Niagara road. All facilities provided.
Meet neice here to pick up my daughter. Has everything here and good prices
If I visit any truck stop on my way to Grateful Dead show I love
Clean. Safe. What more can you ask for?
Cute litte rest stop with a Starbucjs yhat does not take Starbucks cards.
It was fine. We got the food we wanted and a break from the road.
Great stop over place on our drive. Clean restroom.
Nice place to stop after a late concert to grab a rest and food
Burger King was good.. place was clean and so were restrooms
Nice and clean stop for bathroom break heading north on the 90
Very good oasis for a weary traveler. Good food clean bathrooms
Clean, friendly staff. Plus two pokestops and a gym if you want to play Pokemon go!
The burger king is awesome but the hat got stuck and the lady on the phone/isahasnx werent happy
For a thruway rest area not too bad
Its noon and they only have one register open at burger king. Just because they are on the toll road the prices go way up.
A good place to stop for a short break. It has Starbucks, Burger King and some other stores
Okay for an interstate gas station, prices are outrageous as expected.Its a clean place, the staff seemed friendly.
Facility is good but the prices are almost double than the normal stores.
Its ok if you gotta stop and use restroom.
I hated the bathrooms were so dirty
Very clean,but the food there is way over priced
Clean and organized, food is a little pricey but its a rest stop so thats expected
They dont hold you up on gas. Their prices are competitive with off thruway gas stations.
Went to the bathroom...my bladder felt much better...good times!
Its very clean, easy in and out and staff is amazing.
$30 for a baconater meal and a baconater Jr sandwiche. I think its a little high.
We stop at this one a lot and we truly enjoy it. Lots of room to walk the dogs.
Nothing fancy, but relatively clean bathrooms, friendly staff.
Starbucks, Sbarro, Burger King, and a gift shop. Smells like pee outside.
Clean bathrooms. Several food options. Travelers needs. Plenty of gas pumps
A great place to pull over and rest your eyes for the long drive ahead
Clean with a variety of services. Nice pit stop location.
The stores are very nice, everything looks good 👍
OK PLACE TO TAKE A BREAK, AND RESTROOMS WERE CLEAN. FOOD IS OVERPRICED
See my review of the Guilderland Service Plaza.
Theres no sweet tea for us southerners LOL
Nice clean test area,very crowded,but it very popular
Nice, clean bathrooms, nice assortment of well run shops.
Great Starbucks. Wish we had more food choices there.
It was clean and the service at the restaurant was very good.
Warm and inviting inside; very clean restrooms!
Total reviews rating 4
199 Reviews for Clifton Springs Travel Plaza 2023:
Review №1
2021-01-21I really wanted pizza but they are closed. Burger king has limited hours. Starbucks was open. I got a caramel frappe and double bacon cheddar egg sandwich. It was good.
Review №2
2016-08-27First off, there is a Pokemon gym and stop at this location. The restrooms can use a bit more attention and the restaurant Sbarro closes at night along with Starbucks and the 2 little shops inside. I arrived around 3am and Burger King was the only thing open. During the day vendors set up shop outside selling fresh local fruit and accessories such as sunglasses, scarves, hats and even flip flops. There is plenty of seating options all over too.
Review №3
2021-07-03Normally Id only rate a travel plaza as three stars. Assuming of course the bathrooms are clean and stocked. This one gets an extra star because the Starbucks was permanently closed.
Review №4
2021-10-10Very easy place to get in and out of. Plenty of parking. Beautiful store on the inside. Employees were very nice and friendly. All kinds of souvenirs and other knickknacks. Fun for the kids. Clean and well organized.
Review №5
2018-05-28Good Location and services but very dirty! The stripes for the changing table are broken. I dont recommend
Review №6
2021-07-11This place was quite empty. Went in around 8 pm only BK and convenient store open. BK only takes cash at counter, for cards you must go to kiosk. One out of two was out of order.Batgrooms were fine.
Review №7
2020-09-07Nice and clean. You will feel safe to be here within this pandemic situation.
Review №8
2021-05-27For your convenience cash only! Credit cards accepted at kiosk if it works. For your convenience only one kiosk is allowed for use. For your convenience if the kiosk doesn’t work please use our arm to get cash. Oh yea no milkshakes or ice cream for your convenience.
Review №9
2021-07-12I enjoyed the rest stop. I was able to fuel up and get some drinks and snacks. It was a welcomed site since I was on on long trip from Niagara Falls back home to NJ
Review №10
2021-10-03Closed for renovations, only the gas station is currently available. Appalling porta potties behind the gas station are the only bathrooms available. They were filthy, no toilet paper.